"Good hotel but bad neighborhood"
Well, before I booked this hotel I saw other reviews from people complaining about the same problems that I had. I thought that they just had a bad day, but appears that those problem are part of the hotel common day. On overall the hotel is good, and most problems are created by the neighborhood. Still those problems were enough to make me wish never […] come back. the problems are #1) Parking gets very difficult every time the nearby dance club makes a party. This is a big issue since there is NO PLACE to park your car. #2) People from the dance club make a lot of noise and will wake you up during the night. This is unbelievable, it was the first time in my life I woke up 3am with people chatting late night... #3) Access to the hotel during the neighborhood party gets more difficult since they close the street and you have to prove all the time that you are at Hilton. #4) We had a problem with the toilet seat that didn't flush, but they fixed in the same.... This is not a bad hotel, I would like to give a better review but unfortunately I had some issues during my stay, and from other reviews this is not the first time. Read moreGenuine Hotels.com guest review
"Inside the hotel is very nice; Parking not so much"
The hotel itself is well thought out , attractive and comfortable. The hotel sits on the top of a hill, and the parking right in front is very limited--only about 20 spaces. There is more parking across down an inclined driveway, and across a narrow street. There is also a little more parking just past the hotel. If someone is very fit, this would not […] be a problem, but if you have some mobility difficulties (as I do), it is difficult to walk up the hill from the parking The spot is in the middle of a golf course, so views are nice on all sides. The room was clean; the layout well thought out; the furniture was comfortable. The room service menu was limited, and thought it said that it was possible to order breakfast, the breakfast menu was not included. The breakfast buffet was varied and reasonably priced. The toiletries were nice. The cable offerings did not include sic fi channel, food network, or CSPAN. It did include MSNBC and a selection of reasonably priced pay-for-view. The staff was polite, friendly, and efficient. I hope I have described the fact that there are definite pluses and a few minuses. Read moreGenuine Hotels.com guest review
"One night near downtown LA"
We booked the hotel last minute and it was great, it's clean, comfortable, the personal is courteous and even-though is very near to the freeway you can hardly hear any noise, the parking is free but beware because it is very limited.Genuine Hotels.com guest review
Came here for a quick get away with the girls and we loved it. Neighborhood wasn't as nice but we didn't plan to walk around much outside of Walk of Fame and Santa Monica Pier anyways. Beds were comfy and pool was big. Customer service was really good too!! The only downer was that there were no breakfast.Genuine Hotels.com guest review
"Over look the golf course."
Overall is nice especially when you sit at the pool area over look the beautiful view of the golf course. It is so relaxing. The only problem is that the hotel lobby is under construction, pretty dusty and noisy. Good news is it will be completed in a few days.Genuine Expedia guest review
"loved this hotel!"
the workers were super nice and friendly. clean rooms. even though they were under construction, it was quiet and clean. everything was great!Genuine Hotels.com guest review
"Nice hotel closer to LA attractions"
Nice and comfortable stay for 3 nights. The room was clean and other services was good as well. The price was reasonable compare to other hotels closer to LA attractions.Genuine Expedia guest review
"Great stay even through a renovation"
My stay was uneventful which is wonderful.I was at this facility for 3 weeks or so and was pleasantly surprised at how little the renovation effected my stay.Genuine Hotels.com guest review
"Beautiful hotel, lobby improvement underway"
Fantastic hotel! My friend and I were visiting and had booked a room at Travelodge Pasadena (terrible idea). We booked the Hilton last minute through Expedia. Rates were a little pricey but affordable, friendly staff and the we really enjoyed the breakfast at the on-site restaurant. Would definitely recommend if you are in the area.Genuine Expedia guest review
"Under Construction Hotel Lobby"
The room was nice and clean. Furniture new and layout was fine. The issue was the hotel lobby is undergoing construction. For the price it's ridiculous to ask for more than $150/a night. The entrance is a mess, dusty and loud during the day. They should reduce their rates.Genuine Hotels.com guest review
Great place to stay if you need to be near downtown; clean and quiet. Kids enjoyed the pool; reasonably priced restaurant. Overall very pleasant.Genuine Hotels.com guest review
"Not in my list again."
Service was not good. Far from every place you wanna go.Genuine Hotels.com guest review
"The hotel was open during massive renovations."
The area was fine, the room was fine, I have no complaints except the fact that the hotel should not have been open to the public, and shouldn't have charged a full rate while undergoing massive renovations. There were cones and caution tape blocking the front entrance. A big black piece of plastic blocking off something next to the elevator. Carpets […] taped to the floor while they were painting. In fact, we had to sneak past 4 painters to get out of our room in the morning. I really didn't have issue with the staff or the inside of our room, but buyer beware when buying online. I am disappointed in the Hilton Garden Inn and Expedia for not letting us know about the renovations. I would've stayed elsewhere had I known. Read moreGenuine Expedia guest review
The surrounding area of the Hotel was not that great. We had to leave the area in order to find well known restaurants. However, the Hotels restaurant was pretty good and you could eat outside while enjoying the views of the golf course. Our Hotel room was pretty clean, but it was noisey because it was under construction and the workers started pretty […] early in the morning. House keeping started cleaning rooms around 8 am and I did not want to get up that early on our vacation. Overall, the staff was friendly and I would stay again. Read moreGenuine Hotels.com guest review
"VERY CLOSE TO THE FAMILY EVENT"
EVERYTHING WAS OK. NO COMPLAINS AT ALLGenuine Hotels.com guest review
"not acceptable for a hilton"
when we get into the room, the bathroom was not clean, there still trush and no replace of shampoo and soap. and there is construction right at the hall, we got no notice before hand. everything else is okay, dont feel really welcome in the hotel.Genuine Hotels.com guest review
"A comfortable place to stay"
Very nice place. Would recommend it for folks who love golf especially, given the big golf course next door.Genuine Hotels.com guest review
Close to freeway but not to anything else... we had to switch rooms upon checking in because our room was not properly cleaned, trash left in room on dresser... Disgusting! The next room had fresh paint around door without any signs posted...both my daughters put their hands in, thank goodness it didn't get on their clothing or in my 2 yrs old mouth. […] The hotel had ran out of milk in the pantry... First night the staff provided milk for the baby bottle from the kitchen, but the next night they still had not restocked the milk and the rude girl at the desk said she could not get milk from the kitchen and I would hAve to drive to find some Place open at 11pm. Read moreGenuine Expedia guest review
The room is clean and fresh. No odor. My room is on the highest floor; it is quite at night. It is good place to stay.Genuine Expedia guest review
"Great family getaway"
We had never stayed at this particular hotel anytime we stayed in the area. We found it on a fluke. We were so happy with the find. The views were of the golf course and the golfers, that was fun to watch. And the location was near everywhere we wanted to get to that weekend. The staff was friendly and helpful and the place was clean and bright. The […] food was good too! Thanks for our stay and we WILL be back!! Read moreGenuine Hotels.com guest review
"A fun day day at the Hilton Garden Inn"
My son, my grand daughter had, and myself had a great time staying at a famous hotel. I explanined that Paris Hilton was part of Hilton Hotels. , she was very imprssed. We had a great room, with peace, and quite. We enjoyed the breakfast, and enjoyed the swmming pool. Thank you so much for your housepatality.Genuine Expedia guest review
"Awesome place to stay"
Great place to stay no complaints, staff was very friendly and the room was clean and comfortable, looking forward to staying here again. Very helpful and honest if you forget something in your room.Genuine Expedia guest review
great place to stay at would stay againGenuine Hotels.com guest review
carpets very stained, tile broken in shower, dial for bed comfort did not work on either bed, shrubs and out door plants did not look good-dry (outside patio) was very dirty. No continental breakfeast when most other hotels even the small chains have this for the customers.Genuine Expedia guest review
"Paradise in the middle of the city."
Our experience at the hotel was great, the staff was wonderful and very helpful. It was a clean facility and the rooms were nice.Genuine Expedia guest review
"close to Whittier Tennis Center"
I loved how clean and fresh everything was. Staff at dinner went over and above for our group. Wonderful!Genuine Hotels.com guest review
very comfortable! inside the golf club. Quiet place. It's excellent to stay for everything.Genuine Hotels.com guest review
Everything was great the only down part was the beds and how hard they were.Genuine Expedia guest review
"Comfortable week-end getaway"
Nice location, in town for mother's day, quiet, restful location, room over-sees the golf course; peaceful would stay again. Location is close to stores, restaurants, and entertainment venues.Genuine Hotels.com guest review
"Great spot for State JC Swim Finals"
Amazingly friendly & cooperative staff! The pool was very clean. It's a saline pool without eye irritation. Restaurant was sparse, food was good. The next door golf course is comfortable, very friendly staff. Their bar/ restaurant is part of the hotel & was a great place to relax.Genuine Expedia guest review
"horrible parking setup"
Overall the hotel is very nice. Rooms, Staff, onsite restaurant, etc... all very nice. there is 1 horrible problem with this place though. Next door and i mean 15 feet away is a Night Club and aparently a very popular night club. The parking was horrible!!!! all the Club goers took all the parking in the hotel parking lot, which is very small already. […] They had some small signs posted saying "hotel guest only" but no one was walking around to enforce it plus how could you tell just by looking at the car? We werent given parking stickers or something to hung from our mirror to show who was a hotel guest and who was at the night club. If so they could of towed off the club peoples cars. this is on a golf course so there isnt a "street" around the corner you can park and walk. that nears street is about a mile away. so unless you want to park off the golf course on the side of a heavy street and walk about 45 minutes then fine. 1st night i risked it and parked in handicap parking cause it was the only space free and the 2nd night i had to park where you park to check in. there was others who were parked up there as well. I complained to the person at the counter but she said there wasnt much she could do and was very sorry. So unless you get to this hotel early say around 5pm and dont plan on leaving at all till the next day, dont stay here cause you will lose your spot and have a hell of a time finding another. Read moreGenuine Expedia guest review
"close to meetings I had in the area"
Very nice and pleasant staff they made me feel very welcome.Genuine Hotels.com guest review
I stayed here one night. Every interaction I had with hotel staff was top notch. It is surrounded by a golf course that adds to the feeling you are not in the city. The one knock I had on the room: the air conditioner is a bit loud.Genuine Hotels.com guest review
"Poor Service & Paper thin walls"
I booked a room because I had a meeting next door. Pulled in around 8pm and decided the wife and I would have dessert. We ordered two items, a cheesecake with berries and a brownie with ice cream and caramel. The server brings out the cheesecake plain and the brownie. Literally just a brownie. The wife said isnt the brownie suppose to have ice cream […] and isnt the cheesecake suppose the have berries? He said, "the guy is new" to which I said "you are new" to which he said "no the cook". So, you're not new and so you should know this is wrong but you chose to bring out these incomplete items anyways. He said he would check downstairs for the ice cream (um we were on the 1st floor, where is downstairs, did they have a secret ice cream bunker??). Once in the room, we had to listen to children crying and someone bouncing off the walls on the 3rd floor (our room was on the second) for the majority of the night. The room was clean and what was expected. The front desk was nice and helpful. I would not stay here again, but then again I think this may be the best spot in the area. Read moreGenuine Hotels.com guest review
Staff was excellent...i was a late arrival (10 pm) and need to locate a pharmacy, which they provided me printed directions to a 24hr pharmacy.Genuine Hotels.com guest review
"Good Bed, Staff, but bring earplugs"
The stay was comfortable, we were going out dancing and knew that we would be drinking so we wanted a safe place to stay in so that we weren't drinking and driving, so we picked this location. Unfortunately, the A/C unit that was in our room was very loud and noisy. Made it difficult to get a restful night's sleep. Also, we were on the 2nd floor and […] noticed that the noise from the downstairs eating area traveled up very loudly. It's a nice location, they even had cookies waiting when we arrived, but if you can ignore the noises that's great, if not, then sorry! Read moreGenuine Hotels.com guest review
No complaints, staff was very friendly and the room was clean and comfortable. Look forward to staying here again.Genuine Hotels.com guest review
Beautiful room, excellent service, lots of selection choices around the areaGenuine Hotels.com guest review
"Spa Heater turned on later than expected"
Overall it's a great hotel. Make sure the spa heater was on before getting into the water.Genuine Hotels.com guest review
"I love this hotel!"
I have stayed several times at this hotel. Every stay has been a great experience. The hotel's cleanliness is beyon great. They customer service is excellent. The hotel is nice and elegant.Genuine Hotels.com guest review
Found a cup with spoiled milk in the microwave in our room that the hotel apparently had neglected to clean out. Only had decaf available in the room; hotel did not re-stock regular coffee. Very limited room service menu (both in terms of items and time). Bed, bedding, and pillows uncomfortable - my neck hurts after one night's sleep.Genuine Expedia guest review
"close to friends and family"
The rug caused my feet to itch.Genuine Hotels.com guest review
Great proximity to the citizenship process, shame there was only a cafe but the food was good and realistically priced, coffee in the lobby in the morning was a nice feature.Genuine Hotels.com guest review
I had a wonderful stay here while interviewing at USC. It has good freeway access, ample free parking, and was very quiet. The room was also very clean, and the front desk staff was very friendly, helpful, and addressed my concerns immediately. They have a restaurant and fitness center, but I didn't have a chance to check them out. Oh, and there is […] free fresh coffee/ tea in the lobby even at 5am! Read moreGenuine Hotels.com guest review
"Great hotel for a family"
Hotel locates in a quiet area, but not far away from downtown Monteray park. our room with two queen size beds are big. Beds are super comfortable. Bathroom is big, but counter is kind of small. Since everybody in my family had a good rest and sleep there, I strongly recommend it.Genuine Expedia guest review
Need some better beds. Other than that nice hotel. Felt nice to be like on top of a hill n golf courseGenuine Hotels.com guest review
Overall the hotel was okay. We reserved the junior king suite, thinking that the "suite" implied that there would be a separate 1-bedroom. Actually it was more of a STUDIO- king size bed and a sofa bed- no separate bedroom. The room was pretty dated. Nice big TV, but could use new furniture and wallpaper was peeling off. The bed was pretty lumpy and […] noisy just to sit on. The surrounding golf course was a nice view though. Not sure if we would stay there again. No free breakfast. For the rate we paid, probably should have stayed at a less expensive hotel with free breakfast. Read moreGenuine Hotels.com guest review
"PROXIMITY TO THE MONTEBELLO GOLF CLUB WAS GREAT"
Being close to the Montebello Golf Club where we attended a wedding reception was great. Hotel room was very good, including the roll-away that was provided free. The only suggestion would be to provide sheets that were fitted.Genuine Hotels.com guest review
The Hilton Garden Inn proved to be well worth the cost. Its located in a very nice neighborhood with no reason to be worried about safety. Their great customer service allowed me to check in within seconds and be on my way to unloading my car. My only complaint would be regarding noise during the night. The hotel hosts a nice night club within the grounds, […] for those who enjoy the night life. However, depending on what room youre in it may hinder your ability to sleep. I had no problem sleeping through the night but I can see that it may cause a problem for light sleepers. Overall I really enjoyed my stay and would definitely recommend the hotel to anyone who wishes to stay down near LA. Read moreGenuine Hotels.com guest review
"Could have been better"
The place was generally good - clean, easy parking, reasonably comfortable. But Saturday night around midnight, for about an hour, there were a bunch of idiots running around through the halls, and right outside, making a ton of noise, and the hotel did nothing about it. My room was on the first floor right outside the main lobby, so there was hotel […] staff right there, and apparently nobody thought to quiet them down at all. The bed was not terribly uncomfortable, but it did sink in a bit without re-forming, which made it a bit uncomfortable when I got up and then back to bed. Read moreGenuine Hotels.com guest review
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