BOOKED AJOINING ROOMS, BUT WHEN WE ARRIVED THEY WANTED TO GIVE US ONE ROOM ON THE SECOND FLOOR AND ONE ON THE SIXTH. AFTER ASKING FOR THE MANAGER THE BEST THEY COULD DO WAS PUT US DOWN THE HALL FROM EACH OTHER. THEY BLAMED THE MISTAKE ON HOTELS.COMGenuine Hotels.com guest review
THE FIRST ROOM THEY SHOWED WAS FILTHY AND SMELLED SO BAD WE REFUSED TO STAY THERE. THE ONLY WAY TO GET AN ACCEPTABLE ROOM WAS TO UPGRADE. I WOULD NOT RECOMMEND.Genuine Expedia guest review
It was an okay hotel but not exactly what I expected. The room was way smaller than it appeared in the pictures. After our luggage was in the room, the was barely room to walk. The two elevators was extremely slow and always a long wait. The parking lot is cramped and stayed full. And I made the mistake of not hanging the do not disturb sign and got […] charged $30 for them to give me more towels and empty the trash. They allow pets but basically only in your room. All other areas have no pets signs, which defeats the purpose of having a pet. Has a nice staff, beach, and pool area. Read moreGenuine Expedia guest review
Room service was very very awful! Had to ask several times and spoke with manager multiple times about the housekeeping.Genuine Hotels.com guest review
"accessable to other sites and amenitties w/o drive"
it was a very pleasant experience. I have paid twice the room charge for less at other hotels. for the age of the hotel, the overall appearance and comfort were a very pleasant surprise.Genuine Hotels.com guest review
"great hotel for the price"
My new favorite. if you want the Hilton, go to the Hilton. If you want a good hotel with a fair price, stay at the Acapulco. Tell Ashley to save my room. I will be back.Genuine Hotels.com guest review
"kitchenette without utensils"
everything was ok with the room. I had a very nice view and hotel was right on the beach, except i got a kitchenette that came without the pots and pans, cups and fork and more had to ask for it and was told only off peak time they have them in the room.Genuine Hotels.com guest review
I enjoyed the hotel and the staff was very helpful and friendly. I will stay again.Genuine Expedia guest review
I requested an oceanview but was on the side of the hotel where you had to hang over the pstio rail to get a glimpse of the ocean. Was very displeased.Genuine Hotels.com guest review
Nice place i totally recomended this hotel i like to come back again as soon as possibleGenuine Hotels.com guest review
HOTEL STAFF WERE NOT FRIENDLY AND SEEM BOTHERED ANYTIME YOU REQUESTED SOMETHING. NOT VERY ACCOMODATING AT ALL. OUT OF TOWELS THE ENTIRE STAY, HOUSEKEEPER DID NOT VACUME ROOM ONCE DURING THE WEEK STAY, ICE MACHINE WAS BROKEN THE ENTIRE STAY ON 5TH FLOOR AND WAITRESS WAS RUDE IN THE LOUNGE.Genuine Expedia guest review
For an oceanfront effeciency, I was disappointed. No toaster, coffee maker did not work. I was there a week with 4 kids and the refridgerator wasn't big enough to hold even a gallon of milk. Had to buy paper plates, silverware and cups. You were limited to 3 forks, 3 spoons, 1 glass and 2 wine glasses and 2 plates. Other than this, the beds were super […] comfortable, the pool was very nice. Beach view was excellent. There just weren't many restaurants close by. Read moreGenuine Hotels.com guest review
We had an awesome time. The room was perfect along with the view. Will be back again..Genuine Hotels.com guest review
I loved the hotel and I look forward to returning to this property.Genuine Hotels.com guest review
"no towels ignored by older lady with gray hair"
no towels, no coffee and ask for ocean view had to change due to we could only view the parking lot then got a room with a great view only by luckGenuine Expedia guest review
"Okay, but needs to be classified hotel not resort!"
Okay stay...the hotel is not bad! One is don't classify yourself as a Hotel and Resort...they charge you a resort fee for each day...this place is in no way resort quality or has resort amenities...to charge a resort fee for a pool and a work out room that can be found in any hotel is ridiculous...if they just advertised as a nice hotel on the beach […] my expectations would have been more realistic! Second is when booking it stated that the room could sleep 5...I had asked for a room to sleep 3 adults and 2 children...when I arrived the room had 2 double...not 2 queen, but 2 double beds and that was it...when I asked the front desk about needing to provide for a 5th person to sleep they informed me that I would need a roll away...not resort quality by the way...but then told me they were fully booked and had no roll away's available for the night...they said I would have to check back the next morning to get one for the next night...that was not okay...my son had to sleep on the floor so I asked for at least extra blankets, sheets, pillows etc and again was told they were out of everything...again not resort quality! Finally one of the hotel staff did find me one blanket and one set of sheets for him to sleep on the floor! Last thing was just the cleanliness which was not horrible, but if they just stepped up their game a little extra...especially in the bathroom it would make a huge difference! So all in all not a bad stay, but not realistic to what they say they offer! Read moreGenuine Hotels.com guest review
"Nice view, good location, poor housekeeping."
ad a good time at Daytona Beach, checked into the Acapulco ~10pm after a long trip from North VA. It seemed pretty busy at the Hotel and there was one woman trying to manage everything going on from check in to parking, she seemed like she was overwhelmed, but she was giving it her best despite some impatient hotel guests. She got me checked in and […] all the While I was there a woman was complaining about no parking spaces available, I found several , just had to drive to the end of the parking lot. Parking was tight if you have a truck like mine, but not bad at all if you have a car. The hotel pool was quite nice, and the hot tub as well. There was always room and available chairs at the pool and there is great beach access from this hotel. We had an ocean front room , the view was quite nice. I would say that you can save a few dollars if you choose ocean view because the way the hotel is situated, if you are on the north side with an ocean view room, it is pretty much a full view of the ocean from the balcony. If you expect the efficiency's to have what you need to cook, forget about that, there's 2 glasses, 2 cups, 2 plates , 2 spoons, and 2 forks a toaster and a colander and a plastic bowl, they were all pretty gross and I wouldn't eat off of them , I also found a dirty plate full of bacon grease in the microwave,,,,yucch . That's a sure sign of lackadaisical housekeeping. The other gross event was when I found a sock in my bed (not mine) also dirty bed sheets. GROSS Read moreGenuine Expedia guest review
PleasantGenuine Hotels.com guest review
"Great value for the area"
It was very close to the beach!Genuine Hotels.com guest review
Lobby was beautiful and staff was extremely nice. Breakfast was good too. Rooms were comfortable and clean, a little aged but nice.Genuine Hotels.com guest review
Elevators are extremely slow along with bad maintenance on room Light in kitchen was out called to ask for another bulb and never got one. Also drainage in sink was slow and never got maintenance on that. They have a shortage on towels as well never fit fresh towels until after 7pm.Genuine Hotels.com guest review
"good for price"
its nice but needs some updating. We were on the 3rd floor and the hallway smelled like smoke in the morning but by the afternoon smell was gone. Room was ok wasn't what i expected for a hotel and resort but for the price wasn't bad. Not as close to pier as i wanted but for a last minute trip worked out good.Genuine Hotels.com guest review
"Good for yur money"
Hotel was very nice. Location was great, however towels were dirty and the comforter had something that looked like a blod clot...super gross. It took them 5 hours to change it. First day was very rocky because we started with this problem. After everything was replaced it felt cleaner. Elevator is a problem. There are 2 very small elevators that are […] very slow and one of them will break every hour. Other than that location was great, not too crowded. easy access to the beach. The pool was very nice and the view was spectacular. Will stay again but I will inspect towels and beds before even sitting on it. Beds were too small. Doubles. Slept horrible but you get what you pay for. Read moreGenuine Hotels.com guest review
"great stay in daytona!"
hotel was clean. pool was amazing! right on the beach. what more could you want! great rates and the staff was very nice. tiki bar wasnt open long enough though. and the elevator was slow, so we took the stairs. we were on 3rd floor, so it wasnt too bad. came home a couple pounds lighter!Genuine Hotels.com guest review
"Needs repair and cleaned"
Rooms have nasty carpet and elevator are awful .Genuine Hotels.com guest review
"Very nice for the price."
It was very nice. It has a large pool area with a hot tub & kiddie pool. they have a restaurant ,but I did not use it. It was very clean & well kept. Comfortable beds!!Genuine Expedia guest review
"Nice hotel on the beach"
This is an older hotel but still was decorated nice and the room was clean.Genuine Expedia guest review
I liked it alot, I was surprised with the way it turned out. However there were a few small problems, like the elevator being slow and the sliding glass doors which were very hard to open. But other than that we had such a great time and the hotel turned out great.Genuine Hotels.com guest review
"Acoupolco Stay 3/7 - 3/10/13"
Overall the experience was pretty nice. Lots of traffic through that hotel including water from pool, sand from beach, and check in and check outs. Overall I think my stay was pleasant. I do not complain often, so if I do then there's something very wrong. I would definetly stay again. I liked the layout of the place;)Genuine Hotels.com guest review
"Fine location, uncaring staff, "resort" fee"
The hotel is in a good location. The staff was uncaring and room servicing was spotty. The resort fee added an extra 10.00 per day for pool towels that were not available, and parking in a lot that was over capacity on some nights. Check around and you can find more hotel for less money.Genuine Expedia guest review
The staff was very hospitable. Everyone seemed genuinely glad that you were there staying with them.Genuine Expedia guest review
"Great get away"
We stayed on a week day and it was very peaceful and relaxing. Place was immaculately kept..Genuine Hotels.com guest review
"A return customer"
This was my third stay with the Acapulco Hotel. They are in the process of some needed updating. I had not been there in about 2 years, and at that time they offered a very nice continental breakfast. They do not offer that anymore, instead the restaurant serves breakfast and lunch. They have a Tiki bar by the pool, but I never saw anyone there during […] my stay. They have very comfy beds, and we enjoy the fridge, stove top, microwave, and cook top. I would stay again. The location is great. Read moreGenuine Hotels.com guest review
"Will visit again"
Older yet well maintained. Beautiful ocean views and pool area. Went on Memorial Day weekend and Acapulco is just close enough to Daytona's hussle and bussle without having to deal with crowds. Will definately visit again. *Painfully slow elevators so be prepared to wait or take the stairs.Genuine Hotels.com guest review
"Not what expected"
Went for a family vaca memorial day weekend, paid $10 a day for "resort fee" for a in room safe that did not work most of the time, fitness room had weights, treadmill and 2 other machines, no oven, no cook wear, huge cockroach approx 3 in. length, when called to inform front desk said they would send maintenace, they never came! Not enough parking, […] parking lot way too small!!! Request pool towels 2 diff times and they were out of towels. Elevator was way too small waited anywhere from 5-10 min for it. Twisted tea drink from bar was nasty, pool area didnt have enough chairs or walking room. Asked for sheets to be changed after second night said the next day was leinin day, they would do it then. No grill, coolers not allowed in pool area. Hot tub was too hot and I love the hot tub! beautiful view from the balcony and great location, we didnt get in the pool much bc it was so crawded. Staff was not very friendly, rooms are cleaned around 12-3 which was around my childrens nap time. Will not stay again. Read moreGenuine Hotels.com guest review
"Had a great time!"
Elevator are too small and very slow but functional, we were on the second floor so we took the stairs, parking space is anothr problem but workable. Beautiful oceanview rooms, clean, plenty of towels, although lack some kitchen items, such as cooking utensils, cups, and plates. Requested items and had no problems with that. I was prepared with extra […] towels and kitchen items based on reviews. Pool Table room is always closed during the day and only open for a few in the evening so guys, across the street there is a great billard, no worries... Service was great and people were very nice, we are planning our retrun trip, the family loved it. I recommend it! Read moreGenuine Hotels.com guest review
"Decent hotel right on the beach"
The hotel itself was nice. We had to pay a $10 hotel resort fee/per day and I am not sure that it was worth it. Never had pool towels, till the last day, and then it was only one towel. Housekeeping was quick to clean our room in the morning, but never gave us fresh towels till late in the day, and usually after asking the front desk a few times.Genuine Expedia guest review
Ran out of pool towels. Charge reset fee to cover that. Didn't seem to rate an apology from staff. Attitude was oh well maybe we will have some later. No offer to accommodate.Genuine Hotels.com guest review
"Horrible parking lot/slow elevators"
Nice facility, but the parking is terrible! Not enough spaces for the guests. Rooms were clean when we arrived, but daily housekeeping was not as good as other motels in the area. Great pool area and bar!Genuine Hotels.com guest review
Upon arrival the original room we were given was not clean. The bathroom floor and toilet were dirty. There were dirty/used washcloths still hanging on the shower rod and tub. The desk clerk kindly gave us another room, unfortunately it smelled wet and moldly. There was several long strands of hair on the blankets. There was also huge stains on the […] balcony curtian. With exception to the main lobby and dining area...the walls were stained and doors were extremely dingy and this was consistent on every floor. Everything thing in and out of the rooms looked very unkept. And to top it all off the elevator near the front desk had an expired permit from August of 2012. I understand beach properties are hard to keep immaculate and pristine because of high volume, but that was not my expectation. I just wanted to stay somewhere nice and clean. This supposed RESORT was no better than a super 8 or motel 6. Read moreGenuine Expedia guest review
Loved the Acapulco and had a great weekend but the front desk staff is very unfriendly and unwelcoming!Genuine Hotels.com guest review
"Nice little getaway hotel"
Was looking for a little mid-week getaway and chose this hotel because of it's price and previous reviews. Nice place, great pool and spa, easy access to the beach, and great help by two different employees that we interacted with. The only strike against was the hotel was under renovations, so it was a little messy in the halls, but that is totally […] a short term thing. I'd recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Overall nice hotel by the shore. The rooms r older in style but most have ocean view. The staff was not as courteous as I expected. Nearby restaurants. The kids liked the pool & the short walk to the beach.Genuine Hotels.com guest review
"Great pool and hot tub"
We had an oceanfront room with a balcony with two chairs and a small table, where we ate a couple of meals we brought to the room. The beds were comfortable. The pool is very large, so it never seems crowded. The new hot tub is spacious and comfortable. The breakfast menu is good, but breakfasts across the street at Mike's Galley are better! The staff […] is very friendly. Read moreGenuine Expedia guest review
"For the price I guess I got what I asked for"
Overall it was so so for a hotel stay. I was charged for a previously broken picture frame that fell apart due to high winds at night.... so that was an unexpected charge, also be aware that there is a $10.60 charge per day extra charge on top of your booking here on Hotels.com. The management was unprofessional and seemed like it was their first time […] speaking to the public. The price gets you what you pay for I could say, other staff such as bartenders and housekeeping very friendly, a positive was they have an amazing pool. Read moreGenuine Hotels.com guest review
"A great hotel for the value"
We just recently returned home from our 3 night stay at Acapulco and it was wonderful. We had a non-smoking, oceanfront room on the 3rd floor that was very clean with a beautiful view of Daytona Beach. We went during the week, so the hotel was pretty vacant, therefore, our stay was peaceful and exactly what we were looking for. The staff were very friendly- […] the maintenance man (believe it or not) was full of helpful information and great stories about Daytona- great guy. The hotel is about 3 miles away from the Pier, but we didn't mind the short drive to the shops/entertainment. Since the hotel is a great value, it attracts more of the younger crowd, which on the weekends might be noisy- however, we wouldn't know for sure since we left on a Saturday morning. We did not eat at the hotel, for we didn't see too many options. Our room had kitchen properties that we utilized (mini fridge w/freezer, microwave, stove top, sink) that was extremely convienent. If you're looking for a short getaway for a great value, this is the place. My only complaint was the elevators; they had a longer wait time and we often used the stairs, otherwise, we def. return to Acapulco Read moreGenuine Hotels.com guest review
Great bargain and nice hotel. Close to most activities in DB area. Nice little restaurant for breakfast and lunch, food prices very reasonable.Genuine Hotels.com guest review
Hidden resort fee. Breakfast was not included. Door lock didn't work when we got there. Maintenace had to fix it twice.Genuine Expedia guest review
Nice place for the moneyGenuine Hotels.com guest review
"Not what I expected"
If you're planning on a wild weekend, this might be it. Weekend crowd was a bit rowdy considering most were not hotel resident. Our stay was Mon-Sun and we enjoyed 3 beautiful days of sunshine, tranquility, and the ocean breeze.Genuine Hotels.com guest review
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