I'm disappointing about NOT getting a free breakfast due to not my rate. I have paid more for this special rate. It's not fair that others had free not me. I had to go out and pay another expenses for the breakfast meals. I appreciate the hotel staff gave me the devices for the deaf needs such as phone, clock alarm, smoke alarm, etc. Thank you.Genuine Hotels.com guest review
"Kids got sick"
Didn't get any sleep kids go sick in the room at were fine before we got to the hotel and after we left. Told the desk the did nothing besides ask if they were feeling betterGenuine Hotels.com guest review
Expedia messed up our stay at a different hotel so they moved us to this hotel and it was a beautiful place!Genuine Expedia guest review
It was nice, thought I paid to much for a regular room.Genuine Expedia guest review
"Nicwe businessman's hotel with a great bar scene"
Great hotel with a wonderful check-in/check-out staff. I was travelling with a developing bad cold and on check-out they insisted they make me a tea with lemon and honey to take with me. Very thoughtful.Genuine Expedia guest review
"Clean and convenient"
Overall the stay was good. Usually the most important thing in a hotel room is the comfort of the bed and unfortunately, the bed was not very comfortable. Everyone was nice and attentive but better beds would convince me to come back.Genuine Hotels.com guest review
"Love this hotel staff"
The hotel is great, but the staff is incredible.Genuine Hotels.com guest review
Room was well furnished food service and amenities were first rate - definitely worth bookingGenuine Hotels.com guest review
"A - OK"
The Sheraton Overland Park Convention Center is very nice. The service and accommodations are "spot-on".Genuine Hotels.com guest review
Hotel is beautiful. Staff friendly and wonderful Highly recommend. Stayed 8 nights.Genuine Expedia guest review
Had an excellent experience at the Sheraton on Xmas night!Genuine Hotels.com guest review
Your website offered a choice of a "smoking room", which was requested and "CONFIRMED. It turns out that this Sheraton is a "Non-Smoking hotel" Also we were assigned room 308, which happens to be right above the swimming pool. The humidity inside our room and the smell of chlorine. was a discomfort.Genuine Expedia guest review
"Nice hotel, great staff"
Why would you stay anywhere else in Kansas City.Genuine Expedia guest review
"Sheraton Overland Park Hotel"
Awesome!Genuine Hotels.com guest review
Close to lots of amenities and easy access to the highway system. Really enjoyed our stay - it was quite cold outside the hotel was very comfortable and warm. Nicely appointed rooms and very responsive staff.Genuine Expedia guest review
"Close to Convention Center"
Loved it. We have stayed there before. Would suggest you have more employees for the Starbucks site when there is a convention. The wait time was 20 - 30 minutes. Love the fruit water, restaurant, location, etal.Genuine Hotels.com guest review
"Overall great experience"
The Hotel staff was excellent. Our boys got the stomach flu and the staff was very helpful in every way possible. They even asked several times if they were doing ok.Genuine Expedia guest review
GreatGenuine Expedia guest review
"Best Night's Sleep!"
The hotel from check-in to check-out was great! The pool was closed, but the staff made arrangements to shuttle us to another hotel where we could use the pool, provided us with towels, and even offered us hot chocolate upon our return. The room was clean and very quiet and comfortable. The bartender was very accommodating--getting my kids their Shirley […] Temple's in to-go cups with extra cherries!! Will definitely stay here again! Read moreGenuine Expedia guest review
"Pay Pay Pay"
Lots if hotels just as nice where you don't have to pay extra for wifi (what a joke) and breakfast. They have an inflated idea if how nice there hotel really is, its quite nice but it ain't the RitzGenuine Expedia guest review
"Security non-responsive to loud party next door"
The room next to mine was having a loud party to nearly 3 am before security finally responded to multiple calls. Called front desk 3 times to get security to shut down the party so I could sleep. Was extremely tired and check out with a headache.Genuine Hotels.com guest review
"stayed with the Broncos before game"
It was greatGenuine Hotels.com guest review
"Nice hotel near KC"
We stayed during a large event and the hotel ran out of parking. The valet guys were nice enough to park the car at no charge. The TV remote didn't work and they were quick to fix it. Other than the loud plumbing and loud guest in the hallways, this is an excellent hotel.Genuine Expedia guest review
"KC VA CHARGERS"
Chargers at the hotel!!!!Genuine Expedia guest review
Stayed there 11/27 and I walked into a dirty room that wasn't clean. I informed the front desk and they were sooo rude about it. I really hate staying here but it's just convient to what I need to do!!Genuine Expedia guest review
"Excellent "as usual""
Had a great stay. Will be back in month.Genuine Hotels.com guest review
The staff and room were great, club level amenities were well worth it. I just hope we have another convention or conference in town again so we can come back.Genuine Hotels.com guest review
They serve Starbucks. Need i say more?Genuine Hotels.com guest review
Excellent staff, breakfast buffet, exercise room, etc. Rooms are not large but very comfortable & clean.Genuine Expedia guest review
"Beautiful hotel, snobby/strange staff"
Beatifull hotel. Great location. But..Extremely rude lady who was working as a greater. Treated us as if we were a bother and rolled her eyes at us when we tried to get her to hold the elevator for us. Saw her being rude to others as well.Genuine Expedia guest review
"Loved the hotel wish internet was free"
My children love staying at the Sheraton in Overland Park when I come to visit. The pool is always a great spot for them, and the breakfast is absolutely delicious and has such variety. I love the location, running trails nearby and shopping centers. Will certainly stay here again. Just wish the internet was part of the room fee, seems wrong nower days […] to have to pay for internet. Read moreGenuine Hotels.com guest review
Comfortable bed, great view, water in lobby, green program is a nice touchGenuine Expedia guest review
"Very pleased with stay"
The club level breakfast was pretty good and every member of the staff was very accommodating. Check in and out was a breeze. Sheraton should be proud of this hotel.Genuine Hotels.com guest review
"Close to everything, bit pricey"
My husband and I stayed one night at this hotel. The hotel is gorgeous and the rooms are very comfortable and spacious. We ate dinner in their restaurant the night we got there. While the food was good, we did think it was a bit overpriced. We looked into room service, but it was more than what it would have been in the restaurant. 21% gratuity is automatically […] added plus a 3$ delivery charge. Overall, we'd stay here again but definitely eat somewhere else. Read moreGenuine Expedia guest review
"Great location, great service"
We were greeted by a very friendly person at the desk. I asked for a refrigerator to be sent to our room and it came within minutes of the request. The room was clean and the bed was comfortable. The pool and fitness area was also great. Really great price for the value of this hotel!Genuine Hotels.com guest review
Was very pleased about the club level amenities and would highly reccomend to anyone thinking about this hotel, to definitely pay the extra for the club level rooms. Increased security, wonderful rooms, access to an additional room on the floor above for breakfast and refreshments whenever you like, and very comfortable beds. The pool area was beyond […] our expectations. So much so, that next time we will arrive sooner to enjoy it longer. The major downfall was the lack of a refrigerator in our room. This came as a surprise to us, but in their defense we didn't ask...we just assumed that there would be one with a hotel this size. Overall, a very enjoyable experience. We WILL be back. Read moreGenuine Expedia guest review
"very very peaceful and relaxing"
the room was very clean and the bed was soft. had their breakfast buffet very good but kind of pricey I thought but after eating the food it was definitely worth it very reasonably priced Hotel price. the interstate is easy access so that was very convenient overall very satisfiedGenuine Hotels.com guest review
From the time we pulled under the canopy the staff was on their game. It only took a few minutes to get checked in which I find to be a big plus. The bar tenders went above and beyond accommodating me with my wine allergies. Everything was great, we will stay again.Genuine Hotels.com guest review
"Change of policy"
Overall our stay was great. However, we had searched for hotels that were pet friendly as we were traveling with our two small dogs (Chihuahua mixes). We booked our reservation based on the hotel's acceptance of dogs. When we booked our reservation, there was no mention of a pet deposit. When we arrived, we were asked to pay a non-refundable deposit […] of $40 per pet (total $80). This was almost as much as the price of the room! I wish I had known this before arriving. Very disappointed in not having all the correct info up front. Would have been happy to pay a REFUNDABLE deposit, but this seemed punitive. Will not stay at a Starwood Group Hotel again :( Read moreGenuine Hotels.com guest review
Great hotel. Friendly staff. Nice facilities.Genuine Hotels.com guest review
"Great Location in Overland Park"
The Sheraton in Overland Park is one the best hotels I have recently stayed at. The room was very clean and the beds were super comfortable. The pool was very nice but the water was very cold. The outdoor patio was a very nice space to relax in. The area around this hotel was very nice and had multiple eateries to choose from.Genuine Expedia guest review
"We got what we paid for."
We made this reservation using Expedia's "best value" option, so we got a great deal on a 3.5 star hotel. That being said, part of the facility was under construction (perhaps why it was offered as a "best value"?) which limited options for guest foot traffic. Everything was very nice (lovely decor but with some expected wear and tear) but we were disappointed […] in the pool. We were enjoying a "staycation" with swimming being one of the highlights for our kids, and the pool was very basic and relatively small. Overall, we had a great experience but probably paid for the hotel name more so than the facility or experience. Read moreGenuine Expedia guest review
"Glad we did not pay full price."
The hotel was ok. Parking is bad if you do not use Valet and very confusing if you have never been to the hotel before. There are 2 sets of elevators and even a pizza delivery man got confused and asked us how you get to the rooms. The room was ok but, the restroom floor was not clean and the bed skirt had dirty black marks all around it on a white […] bed skirt. The one positive part about the hotel was the service. Room service along with food was great and the front desk very helpful and nice. Read moreGenuine Hotels.com guest review
"All you expect"
Great hotel, clean, well maintained. Only draw back was that they kinda nicked and dimed on the small stuff. Kids wanted to watch some PBS kids but it was $3.99 for "public broadcast station" dinosaur train. Great if you're on a buisness trip.Genuine Hotels.com guest review
This is a Full service hotel with All the Bells and Whisles, I can not think of anything I would of asked for that this hotel did not offer.Genuine Hotels.com guest review
"The hotel was great."
We ate in the bar area and the food was fabulous. Bryce, the young man at the front desk, is an asset to your front desk, he is very outgoing and was very nice to chat with. Bryce was very helpful and a pleasure to do with business with.Genuine Expedia guest review
"Clean and Comfortable"
Comfortable bed, lots of pillows, very clean. Their was a lot of kids in town for a soccer tournament, it was loud. By10:00 thry were quiet though. Hotel rules.Genuine Expedia guest review
"nice for one night"
This hotel is in a perfect location for sure, lots of shopping, choices for food, and right off the highway. The beds were so so. The sheets were so loud and crisp if that makes sense. We sank in the middle of the bed, not comfortable. This hotel was fine for one night away from the kiddos, but not comfortable enough to stay longer. Will try a different […] hotel next time. Read moreGenuine Hotels.com guest review
"Good for a simple overnight stay"
Needs a complimentary breakfast, was.not worth paying for, needs a bigger poolGenuine Expedia guest review
Great lobby barGenuine Hotels.com guest review
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