"Superb service at the Raphael Kansas City"
Warm welcome, attentive staff and a greeting from all hotel personnel when passing in the corridor. Top service from bar tender in Chaz bar (evening of 12/13) and breakfast server (12/14). Size of public areas is pleasing - no large sprawling lobby. Cosy but upbeat and modern restaurant and bar. Room was large and comfortable with well stocked mini […] bar, very deep soaking tub and thoughtful provision of bathroom tolietries. Well positioned just steps from the Plaza. I would recommend for leisure and business travelers alike. Read moreGenuine Expedia guest review
"wonderful place to stay"
We just love staying at the Raphael. it has been our Christmas getaway for several years now and hopefully many more to come. It is beautiful and the staff very nice. The location is great for Plaza shopping.Genuine Hotels.com guest review
We stayed here for our "mini moon" and it was fabulous! The staff are friendly and helpful! The plaza is great too and beautiful!Genuine Hotels.com guest review
"My go to hotel in KC.....every time"
great location, beautifully furnished, friendly staff.Genuine Expedia guest review
Clean, attractive, great location, nice fitness center, friendly staff. I'll stay here again!Genuine Hotels.com guest review
"great view of the plaza"
excellent location, excellent service oriented staff. had a minor mishap with housekeeping and hotel compensated me with free breakfast for two. would definitely stay here againGenuine Hotels.com guest review
"GREAT KC Destination!"
A GREAT hotel - GREAT room - GREAT staff - perfect location!Genuine Expedia guest review
"Great Plaza Hotel"
Location is perfect for the Plaza shopping and dining.Genuine Expedia guest review
The staff were all so helpful, friendly, and eager to pamper us from the moment we walked in. The room was amazing and beautiful. Just a short walk to the great shopping area. We will be back again.Genuine Expedia guest review
"2012 stay v. 2010 stay"
We stayed at The Raphael in 2010 and had such a positive experience that we thought it worth a repeat visit. We booked a king room and it was tight. Room service barely squeezed the breakfast trays onto the table. We stayed three nights and our room was not made up until after 3pm each day and the housekeeping staff just gave it a lick and a promise: […] I accidentally left an apple core in a napkin on the floor by the bed and it was still there the next day, after the room was made up. The desk people and the valet people were extremely helpful. It is very conveniently located for what we wanted to do. Our Plaza View room was an obstructed view. The lounge's happy hour times were not as posted and the service was appalling, but the mojito was excellent. The hotel did comp us one morning's room service because the safe in our room would not lock. I know this sounds picky, but compared to our 2010 stay, we were a little disappointed. Read moreGenuine Expedia guest review
"close to good shops and restaurants"
It was good and staff was pleasant.Genuine Hotels.com guest review
This was a great hotel for a short getaway. Exceptional service and the room was VERY comfortable. We were located near the elevator and I was concerned at first we would hear a lot of other guest coming in and out of it but that ended up not being a problem which allowed for a very relaxing stay. Also, easy walk to the plaza so we didn't have to take […] our car anywhere while staying at the hotel. Read moreGenuine Hotels.com guest review
Booked Raphael shortly before I arrived and the front desk had not yet received the information for my reservation. They were polite and accomodating and quickly got my family registered. Just a couple hundred yards from the plaza. Great location! I'd love to stay there again!Genuine Expedia guest review
"#1 hotel in KC"
I have been at many of the hotels in the KC area and The Raphael Hotel is the best. Great beds, great location and excellent service. Will be back.Genuine Hotels.com guest review
"Problems with Check In"
The Raphael was a great hotel, but we were very inconvenienced by not being able to check into our reserved room on time. We were told the room would take 45 minutes to be cleaned and ready. So, we decided to take a stroll around across the street at country club plaza to kill time, after we had Already been on our feet touring KC all day mind you. […] Unfortunately it was a very hot day outside, so the 45 minute stroll and shopping was Not ideal. We headed back to the hotel where we had to wait an additional 45 minutes past the original promised time. Front desk was apologetic, but an hour and a half past check-in time for a reserved room isn't acceptable. We were completely exhausted and it really threw a wrench into our plans. If this had not happened, I would have no complaints whatsoever about this hotel. Room service breakfast was great, spacious beautiful suite, and I loved the deep soaker bathtub. I just wish the hotel would not have Caused the exhaustion that led to Needing to unwind in the bath! Read moreGenuine Hotels.com guest review
We were surprised to find we had a great suite; the Expedia description didn't mention that. The furnishings were in great shape and the rooms were meticulously decorated. It was a great experience.Genuine Expedia guest review
We had a wonderful stay. The front desk staff was very pleasant. They upgraded our room and brought us a bottle of wine for my friend's birthday (complimentary). We enjoyed the room's amenities as well as the hotel's restaurant. The hotel was spotless and filled with gleam. I look forward to returning in the near future.Genuine Hotels.com guest review
"The Raphael Hotel in Kansas City, Missouri"
the food cooked at the restaurant in the hotel taste great.Genuine Hotels.com guest review
"Great room, great staff"
Stayed just one night after the hotel was recommended to me by a friend. The suite was spacious and clean. The bed was wonderfully comfortable. I ended up forgetting my watch in the room and the hotel staff was kind enough to look for it, find it, and then send it to me at home. Was very impressed with the helpfulness of the staff. Would definitely […] recommend the hotel to others looking for a place to stay in Kansas City. Read moreGenuine Hotels.com guest review
"Great service, good condition, but smelly & noisy"
Great stay. Friendly service, good decorative order. When we returned from shopping our room (112) smelled of seafood, so they immediately moved us up to 712. Very comfy bed. As it is an older building soundproofing both up down and left to right was not perfectGenuine Expedia guest review
"Our favorite KC " home away from home" for 15 years!"
Thank you for a wonderful stay! (Only suggestion would be to consider expanding the late night room service menu.)Genuine Expedia guest review
"Rapheal Hotel was amazing!"
My wife and I went to KC for a weekend getaway and stayed at the Raphael. It lived up to the reviews and exceeded our expectations. The hotel is very chic, extremely clean, centrally located to shopping and restaurants, and the staff is incredibly friendly. Free valet was very convenient when we didn't want to walk, or wanted to have the car handy in […] the shopping district for offloading packages. Highly recommend the hotel restaurant, Chaz on the Plaza. Food was delicious (try the beef short rib) and if Travis is bar tending, have him create a drink for you.. He's a great mixologist. I had a cognac sling and my wife had a cucumber martini. We will definitely stay at this hotel again. Read moreGenuine Expedia guest review
"a local gem"
No reason to stay at some anonymous chain hotel when this local delight awaits. Walking distance to the Nelson-Atkins Museum of Art and the Kemper, as well as Jack Stack BBQ and Country Club Plaza. Pleasant rooms, pleasant staff, free coffee/tea and New York Times in the lobby. No attempt to nickel and dime guests with "service fees" and parking charges. […] This was my first trip to Kansas City, but staying here was a flawless highlight. Read moreGenuine Expedia guest review
This seems to be the case with the discount rooms. It is a 4 star hotel but not a four star room. However I love the Raphael. Two things. First the mattress of the bed sagged in the middle. The mattress is the most important element of the stay for me. I need a good night's sleep. Second was the drain stopper in the tub did not work properly.Genuine Hotels.com guest review
"Kansas City should be PROUD!"
The Raphael Hotel was just delightful! The hotel has charm and grace and is located in a lovely part of town . The service was great, as was the room. It was exceptionally clean. Whenever we walked into the lobby, there was fruit, coffee or a savory treat for us.... We enjoyed it immensely and would definitely recommend this hotel to our friends.Genuine Expedia guest review
"A first class boutique hotel in a great location"
The Rafael is conveniently locate in the Country Club Plaza area. But what makes the Rafael a truly great hotel is the extraordinary attention that the staff give to the guests. You really feel special there. I stayed overnight with my wife and the staff couldn't do enough to make our stay enjoyable from faxing long documents to helping me with my computer. […] The rooms are elegant with a touch of class. The hotel provides free parking with valet service to boot. I have stayed at the Rafael on several previous ocassions and have had consistently great service. It continues to be one of the bright lights in Country Club Plaza Read moreGenuine Hotels.com guest review
I'm in KC 4-5 times per year for business and always stay at the Raphael. The staff is incredibly friendly and the accommodations are top notch. Barring any unforseen circumstances I'll never stay anywhere else when visting KC.Genuine Hotels.com guest review
"Highly commended hostelry"
Small bathroom but well equipped, generous toiletries and spotlessly clean. Plenty of room in King Suite. V. helpful staff. Hotel restaurant perhaps not offering sufficient variety - really only full meals and at upper end of scale. But a few paces away is Country Club Plaza and vast choice. Some minor quirks - the water system sometimes has an air […] bubble in it and can play thunderously for a short while. But overall a charming place, nice atmosphere, excellent staff, good location. What's not to like? Read moreGenuine Expedia guest review
"In a great area of town"
ExcellentGenuine Hotels.com guest review
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