"Close by many great restaurants and local retail s"
great service hereGenuine Hotels.com guest review
The Raphael is a dreamy hotel! It allows you to imagine what life may have been like back in the 20's. It has a ton of charm and transports you to a different time... even if you're from Kansas City.Genuine Expedia guest review
"Great customer service"
We had never been to KC before and got a recommendation to stay near the Country Club Plaza. I always like to stay at an independent hotel vs a chain as I feel like you get a better picture of where you actually are. The Raphael did not disappoint. We got to know the valet and bellmen and they couldn't have been kinder or more helpful. The room itself […] was very comfortable with a sitting area and desk. Location was wonderful with the proximity to the restaurants and shops at the plaza. Also, the Chaz restaurant in the hotel was wonderful for drinks and entertainment! Read moreGenuine Expedia guest review
"A place to match the Plaza"
A unique property and style that is easy to appreciate.Genuine Expedia guest review
This was our first stay at the Raphael, we were celebrating our 10 year wedding anniversary. The hotel was beautiful. Our television did not work properly, we had to have maintenance in four times to fix it, that was frustrating. Staff was not very friendly, at check in or at check out. I had to ask for information about the surrounding area. It was […] very upseting, given the fact that we were celebrating our anniversary. Read moreGenuine Hotels.com guest review
"A wonderful getaway"
My wife and I had an open evening from the family and elected to stay at the Raphael. While there were many choices on the Plaza we felt the Raphael would be a romantic destination. We were definately right. We planned on shopping and having dinner on the plaza so reserved a Studio room as we weren't going to spend much time in the room. I was concerned […] it may not be as nice as some of the more expensive rooms, but again I was pleaseantly surprised. A well appointed room that my wife and I enjoyed. We were greeted by the staff and treated well. We walked to shopping, came back and were ready for dinner just across the street at Seasons 52. Another hit! The Raphael helped make our getaway weekend special! Read moreGenuine Hotels.com guest review
"Great hotel for a long weekend."
I have stayed at The Raphael before. it is my favorite hotel in Kansas City which is why I return.Genuine Expedia guest review
When we arrived we were told that we had reserved a "standard king room" even though it was clearly stated that the room was to have been a king with a sofabed. We "upgraded" to a room with two double beds. Very difficult for me and my wife to sleep in a double bed. please explain. Thank you (A beautiful hotel though!). We have stayed at this hotel […] for almost forty years and I do not believe that it has ever looked this good. The service was great!! Read moreGenuine Hotels.com guest review
"Christmas on the Plaza"
This hotel never disappoints, food is amazing, the sorroundings beautiful, the staff wonderful. By far my favorite hotel in Kansas City to stay at,Genuine Hotels.com guest review
"The Raphael Hotel. Country Club Plaza"
Top notch service, excellent location, great stayGenuine Hotels.com guest review
"Raphael is tops!"
Great customer service! Room was awesome- had the Presidential suite and it was excellent! Staff was friendly and attentive. Very close to all the shopping and sights of the Plaza!Genuine Hotels.com guest review
Superb!Genuine Hotels.com guest review
"First class with a homey feel."
My only complaint is that the first room we were in had too much noise from the water flowing through the heating pipes for us to sleep. The staff moved us to another room close by and everything was great. We enjoyed the food and wait staff at Chaz restaurant, conveniently located just downstairs from the lobby. The location next to the Country Club […] Plaza is perfect. Read moreGenuine Hotels.com guest review
"Excellent Stay in KC"
I have stayed at The Raphael over the last 20 years. This is the best it has ever looked. Really friendly people. The Bar Manager at Chaz was amazing...making everyone feel welcome. They had Jazz which was good fun. Excellent location with lots of restaurants and shopping within walking distance.Genuine Expedia guest review
"Superb service at the Raphael Kansas City"
Warm welcome, attentive staff and a greeting from all hotel personnel when passing in the corridor. Top service from bar tender in Chaz bar (evening of 12/13) and breakfast server (12/14). Size of public areas is pleasing - no large sprawling lobby. Cosy but upbeat and modern restaurant and bar. Room was large and comfortable with well stocked mini […] bar, very deep soaking tub and thoughtful provision of bathroom tolietries. Well positioned just steps from the Plaza. I would recommend for leisure and business travelers alike. Read moreGenuine Expedia guest review
"wonderful place to stay"
We just love staying at the Raphael. it has been our Christmas getaway for several years now and hopefully many more to come. It is beautiful and the staff very nice. The location is great for Plaza shopping.Genuine Hotels.com guest review
We stayed here for our "mini moon" and it was fabulous! The staff are friendly and helpful! The plaza is great too and beautiful!Genuine Hotels.com guest review
"My go to hotel in KC.....every time"
great location, beautifully furnished, friendly staff.Genuine Expedia guest review
Clean, attractive, great location, nice fitness center, friendly staff. I'll stay here again!Genuine Hotels.com guest review
"great view of the plaza"
excellent location, excellent service oriented staff. had a minor mishap with housekeeping and hotel compensated me with free breakfast for two. would definitely stay here againGenuine Hotels.com guest review
"GREAT KC Destination!"
A GREAT hotel - GREAT room - GREAT staff - perfect location!Genuine Expedia guest review
"Great Plaza Hotel"
Location is perfect for the Plaza shopping and dining.Genuine Expedia guest review
The staff were all so helpful, friendly, and eager to pamper us from the moment we walked in. The room was amazing and beautiful. Just a short walk to the great shopping area. We will be back again.Genuine Expedia guest review
"2012 stay v. 2010 stay"
We stayed at The Raphael in 2010 and had such a positive experience that we thought it worth a repeat visit. We booked a king room and it was tight. Room service barely squeezed the breakfast trays onto the table. We stayed three nights and our room was not made up until after 3pm each day and the housekeeping staff just gave it a lick and a promise: […] I accidentally left an apple core in a napkin on the floor by the bed and it was still there the next day, after the room was made up. The desk people and the valet people were extremely helpful. It is very conveniently located for what we wanted to do. Our Plaza View room was an obstructed view. The lounge's happy hour times were not as posted and the service was appalling, but the mojito was excellent. The hotel did comp us one morning's room service because the safe in our room would not lock. I know this sounds picky, but compared to our 2010 stay, we were a little disappointed. Read moreGenuine Expedia guest review
"close to good shops and restaurants"
It was good and staff was pleasant.Genuine Hotels.com guest review
This was a great hotel for a short getaway. Exceptional service and the room was VERY comfortable. We were located near the elevator and I was concerned at first we would hear a lot of other guest coming in and out of it but that ended up not being a problem which allowed for a very relaxing stay. Also, easy walk to the plaza so we didn't have to take […] our car anywhere while staying at the hotel. Read moreGenuine Hotels.com guest review
Booked Raphael shortly before I arrived and the front desk had not yet received the information for my reservation. They were polite and accomodating and quickly got my family registered. Just a couple hundred yards from the plaza. Great location! I'd love to stay there again!Genuine Expedia guest review
"#1 hotel in KC"
I have been at many of the hotels in the KC area and The Raphael Hotel is the best. Great beds, great location and excellent service. Will be back.Genuine Hotels.com guest review
"Problems with Check In"
The Raphael was a great hotel, but we were very inconvenienced by not being able to check into our reserved room on time. We were told the room would take 45 minutes to be cleaned and ready. So, we decided to take a stroll around across the street at country club plaza to kill time, after we had Already been on our feet touring KC all day mind you. […] Unfortunately it was a very hot day outside, so the 45 minute stroll and shopping was Not ideal. We headed back to the hotel where we had to wait an additional 45 minutes past the original promised time. Front desk was apologetic, but an hour and a half past check-in time for a reserved room isn't acceptable. We were completely exhausted and it really threw a wrench into our plans. If this had not happened, I would have no complaints whatsoever about this hotel. Room service breakfast was great, spacious beautiful suite, and I loved the deep soaker bathtub. I just wish the hotel would not have Caused the exhaustion that led to Needing to unwind in the bath! Read moreGenuine Hotels.com guest review
We were surprised to find we had a great suite; the Expedia description didn't mention that. The furnishings were in great shape and the rooms were meticulously decorated. It was a great experience.Genuine Expedia guest review
We had a wonderful stay. The front desk staff was very pleasant. They upgraded our room and brought us a bottle of wine for my friend's birthday (complimentary). We enjoyed the room's amenities as well as the hotel's restaurant. The hotel was spotless and filled with gleam. I look forward to returning in the near future.Genuine Hotels.com guest review
"The Raphael Hotel in Kansas City, Missouri"
the food cooked at the restaurant in the hotel taste great.Genuine Hotels.com guest review
"Great room, great staff"
Stayed just one night after the hotel was recommended to me by a friend. The suite was spacious and clean. The bed was wonderfully comfortable. I ended up forgetting my watch in the room and the hotel staff was kind enough to look for it, find it, and then send it to me at home. Was very impressed with the helpfulness of the staff. Would definitely […] recommend the hotel to others looking for a place to stay in Kansas City. Read moreGenuine Hotels.com guest review
"Great service, good condition, but smelly & noisy"
Great stay. Friendly service, good decorative order. When we returned from shopping our room (112) smelled of seafood, so they immediately moved us up to 712. Very comfy bed. As it is an older building soundproofing both up down and left to right was not perfectGenuine Expedia guest review
"Highly commended hostelry"
Small bathroom but well equipped, generous toiletries and spotlessly clean. Plenty of room in King Suite. V. helpful staff. Hotel restaurant perhaps not offering sufficient variety - really only full meals and at upper end of scale. But a few paces away is Country Club Plaza and vast choice. Some minor quirks - the water system sometimes has an air […] bubble in it and can play thunderously for a short while. But overall a charming place, nice atmosphere, excellent staff, good location. What's not to like? Read moreGenuine Expedia guest review
"In a great area of town"
ExcellentGenuine Hotels.com guest review
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