All the people at Hotel Preston, from the housekeepers to the check in desk went way beyond expectations..SO friendly and helpful.Genuine Hotels.com guest review
"Easy to get to..."
I must admit that when I first saw the hotel from the highway, I got a little nervous...looked a bit outdated, but that changed as we entered the lobby and were greeted by friendly and efficient staff. The room was nice and clean...and the bed was very comfortable. We did spend a little time in the lounge listening to live music and was very entertained. […] The only thing I noticed that needed to be addressed was the shower fixtures. Read moreGenuine Expedia guest review
"Okay, but remote"
Hotel Preston is near the airport, but it costs over $20 to get pretty much anywhere else. A shuttle to downtown would be a great addition. Our room, which was near the elevator, was very very noisy and the walls were so thin you could hear the tv in the next room. The water pressure was poor. There was an odd odor in the public rooms which smelled […] like stale cigarettes and the pool area was not clean. On the plus side, it is near the airport, the shuttle drivers were great and the bartenders at the Pink Slip were fantastic. The music was good too and I don't know why the hotel doesn't put the information about the bands on their website. The food was okay, but there were never more than four people in the dining room while I was there(including me and my friend). Read moreGenuine Hotels.com guest review
"Chose Hotel for its convenient location."
My wife and I chose Hotel Preston since it was close to a medical facility we were to visit. Two things made it a disappointment. 1) After checking in on 10 sept 2014 I attempted to engage Wifi on my "tablet". I received username/password from the front desk , followed instructions, but could not connect. I went down to the front desk and no one there […] could get it connected either ( nor did they seem particularly interested ). We needed to access maps for several Nashville locations but had to rely on verbal directions. 2) Later that night we found one mattress extremely firm and the other hard and lumpy. It was a long unrestful night. We do travel a lot, and thought that the mattresses were of poor quality. Too bad, since the hotel is beautiful and convenient. How're ever we would make different choice on our return visits. Thank you , R M Read moreGenuine Expedia guest review
Staff was exceptional warm and friendlyGenuine Hotels.com guest review
"Will stay again"
Huge room and great price. Close to downtown area. Water pressure is top notch. Too many times have I been in a hotel shower that drips. Only issue was that the mattress was kind of stiff but it wasn't horrible. Will stay again for sure.Genuine Expedia guest review
"Friendly staff and nice building"
Pleasantly surprised! The staff was very friendly. We got room service and the food was excellent! Better than any other hotel food we have ever had. Would go back again!Genuine Expedia guest review
"Nice, clean hotel close to the airport."
We chose Hotel Preston because it was cheaper than most of the other hotels in the Nashville Airport area. We had stayed there before and we knew it would be clean and quiet. Check-in was prompt and uneventful. The room was clean and comfortable. I appreciated that you had to use your room key in order to use the elevator. We didn't use any of the amenities, […] as we were just spending the night because we had an early flight the next day. All in all, it is a great room that was a much better value than the chain hotels in the area. Read moreGenuine Expedia guest review
The hotel was in a convenient location for our needs and we could not have been any more pleased with the quality of the hotel and its staff. Room was clean, comfortable and spacious. Suited our needs perfectly. Plan to stay there again.Genuine Hotels.com guest review
"Hotel Preston !!!!"
Our stay was the best. The staff was very nice and willing to help with anything !!!! James was the best guide ever !!!! On our way too Grand Old Opry, he told us all the places we might like to !,Cheryl see !!!! Will come back again for sure !!!! Thanks for such a wonderful and pleasing stay !!!!!Genuine Expedia guest review
if furniture was updated i wouldve rated higherGenuine Hotels.com guest review
I like the hotel is clean. The staff was helpefull and nice. The room was beautiful..Genuine Hotels.com guest review
Very close to airport. Clean and quirky decor.Genuine Hotels.com guest review
Many little things wrong with the room, few plugs, almost flickering, bad ironing board, broken coffee pot. But the bed was comfortable, staff friendly, free shuttle to the airport, and good food in the restaurant, overlooking the pool.Genuine Hotels.com guest review
"Fair ti middling"
There were many things wrong with my room. Coffee machine lid broken, desk clock broken, desk lap flickered on and off due to a bad plug, many RV channels were fuzzy., the ironing board was missing all it's rubber feet so it rocked terrible and the iron fell on the floor. Management called and dais they would fix thing before I returned the second evening […] but they only replaced the coffee pot, nothing else. In additional one iof the elevators was broken. On the plus side the food in the restaurant was good, thought not much "lighter fare". Probably won't choose this hotel again Read moreGenuine Hotels.com guest review
"Affordable, comfortable, and pleasant"
I was only there for one night and found the staff extremely pleasant and accommodating. The room was clean and comfortable.Genuine Expedia guest review
staff was great very polite! good security and lighting in parking lot. room attractive and comfortable. good value for overnight stay following concert at LP FieldGenuine Hotels.com guest review
Staff was rude checking in to hotel. Never explained that you had to use your room key to work the elevator so there were six guests trying to figure out why it wasn't working...dugh... Felt like an idiot. My alarm clock in room was broken. The shower water cut on and off while showering. Overall I was disappointed and feel like I wasted my money.Genuine Expedia guest review
"Close to airport and downtown"
Restaurant has friendly staff, bar is adequate, and the prices are reasonable.Genuine Expedia guest review
Great hotel for the money. Our room overlooked an airport runway, which unfortunately was under construction (just like half of Nashville it seems). The staff was great ~ very warm and welcoming and the funky decor was really fun. Loved the photos in the rooms vs. bad art ~ more hotels should try this.Genuine Expedia guest review
"Would choose another hotel"
Elevator was tight to get the luggage cart in but was able to over look that. Our stay went down hill when we got back to our room after dinner only to find our key wouldn't work. After getting new keys from the desk and still not getting into our room, we had to have maintenance come help us. We were finally let into our room and things were ok. Beds […] not as comfortable as I had hoped. The next morning we heard water dripping and noticed there was a leak coming from the ceiling in the bathroom. The staff was very unapologetic when I had let them know our experience when checking out. We would not stay here again. Read moreGenuine Hotels.com guest review
Bed was very uncomfortable pillows were cheap one thing that was nice about the entire hotel was the showerhead.Genuine Hotels.com guest review
The Hotel room itself was very nice. Very modern bathroom. I didn't like the hallways or the elevator much. The staff was very friendly and courteous, except for when I tried to call to verify my reservation, but it was kind of my mistake because I forgot hotels.com asked me to put the 2nd room I was getting under the name of someone who was staying […] in that room. Overall, I think it was a little pricey for the quality of the hotel, (110 per night is what I paid per room). I think for the overall feel of the hotel, it could have gone down to 75. Read moreGenuine Hotels.com guest review
Trouble free nice quiet place to stay.Would stay again without a doubt.Genuine Expedia guest review
"Not a good experiance"
I had a horrible experience a this hotel..It started with me asking for housekeeping to change the sheets. also the manger on duty in the evening was not accommodating and offered poor customer service.Genuine Hotels.com guest review
Our experience was good overall. The room service food was delicious but seemed a bit over-priced.Genuine Expedia guest review
"Welcome & gracious"
Although we were a "late arrival" the staff graciously helped us get settled. They brought a special lava lamp to serve as a night light for our little one. The beds were so comfortable that we had a hard time getting up the next morning! The room service was great with large portipns. I look forward to staying here in the futureGenuine Expedia guest review
Had a great stay one night. Room was comfortable and bed was extremely comfortable.Genuine Expedia guest review
"Neat old hotel"
Hotel was an older hotel that has been renovated. It was okay, nothing too fancy. But definitely not bad at all. Would stay there again.Genuine Expedia guest review
Great stay for a great priceGenuine Hotels.com guest review
Second time staying there and I loved it!Genuine Hotels.com guest review
"Close to the airport"
Close to the airport, but room was weirdly designed - double doors, but a tiny bathroom. Plus, it was clearly a party hub for a loud crowd. However, it was close to the airport, which is what matters. Not bad for the money.Genuine Hotels.com guest review
Friendly and helpful front desk. Free shuttle to various locations. Reasonably priced restaurant with decent food.Genuine Expedia guest review
dirty towels used by previous guest were left hanging on the bathroom door. toilet would not flush properlyGenuine Hotels.com guest review
Rooms were clean and comfortable and the staff was great.Genuine Expedia guest review
"Quirky, spacious hotel near airport"
The room was spacious and clean. My shower had no water pressure but other than that I liked the room. The hotel service was friendly but a little slow and couple times there seemed to be disconnect. For example, I asked for a robe and they said sure thing. An hour later I called again about the robe and was told that housekeeping might be closed for […] the night and hence it might be too late to get a robe. (Eventually I did get a robe.) The hotel is near the airport which is convenient, but there is otherwise nothing else in walking distance. I like to run but there was no suitable place nearby. Luckily there was one treadmill in the hotel's tiny gym room. There was also a nice pool. The restaurant and bar were quite good, with excellent service, drinks, and food. Read moreGenuine Hotels.com guest review
Seems like hotels all around Nashville are on the much higher side of prices. Tried the hotel out, it was interesting...Genuine Expedia guest review
the restaurant was a bit expensiveGenuine Hotels.com guest review
"Nashville weekend get-away"
Staff was very polite & courteous; only negative is that we asked for extra blankets the first night & they forgot to send them up. Building is definitely old, but they've done a nice job of decorating & furnishing (very eclectic). We had a corner room and it was HUGE & very quiet. Pool was very clean w/ very nice outdoor furniture & had a 9-foot deep […] end (kids loved that) - you don't find that anymore w/ newer hotels. There's not much in the immediate vicinity of the hotel, but you're only 15-20 minutes from downtown Nashville. It was definitely a "happening" hotel - people of all sorts (in a good way) coming & going all the time & the hotel nightclub was definitely a popular spot & loud from the lobby, so if you're looking for a quiet, peaceful hotel, this probably isn't it. We were on the 5th floor & didn't notice any noise or disturbance from any of that (not sure what it would be like if you were on the floor above the nightclub). We would stay here again. Oh and sadly, the Betta fish they gave us for our room died before we left :( Read moreGenuine Hotels.com guest review
"Nice hotel, great staff"
Staff very helpful, room clean, near to airport, great shuttle service.....Genuine Expedia guest review
"Hotel needs updated, too dark and dreary"
The restaurant food was very mediocre but very over-pricesGenuine Expedia guest review
"No shuttle to downtown Nashville"
Hotel and Restaurant staff friendly. Room, especially corner rooms, nice size. No refrigerators in room which was surprising concidering the size of the corner rooms. Stall at hotel and restaurant friendly. Food goos at restaurant. Some furnishing need to be updates (chair in our room, couches by elevators). The major draw back is that it's not close […] to downtown Nashville and they don't provide shuttle service to downtown. Read moreGenuine Hotels.com guest review
"Nice place in Nashville"
Stayed two nights with my wife on our 21st wedding anniversary. Nice place for couples, quite, romantic, restaurant and bar on site.Genuine Expedia guest review
"Nice weekend stay"
Overall had a very good stay. Room was clean and extremely comfortable. Style was interesting which we appreciated. Bed could have been a little more comfy but were able to request all sorts of pillows, including body pillows. Loved all the little extras available (room service lava lamp and milk and cookies). Location was convenient being just off […] interstate and 10 min or so from downtown and a gas station very close by. Staff was extremely friendly and helpful. Came for an anniversary trip to Nashville and had a great time. Would stay here again. Read moreGenuine Hotels.com guest review
Very different decor, but, an excellent hotel stay! We sill stay there on any future trips to Nashville. On this trip we stayed in three different hotels, this one was without question the best.Genuine Hotels.com guest review
Was traveling alone and needed an affordable, quality place with airport shuttle for a good night's sleep after an 13-hour plane trip. Hotel Preston appeared to fit the bill. I was totally happy here. I will book another stay here soon. When asked about restaurants close by, the shuttle driver offered to take me to a restaurant off-site but recommended […] the one in the hotel. Good choice. Not crowded and excellent service from the wait staff. Server Micah and Chef Danny gladly accommodated special dinner request, substituting a vegetable medley for potatoes, and preparing the steak rare, without salt. The steak was flavorful and tender. Perfect meal for the end of a long day with no airplane fare. Was spendy, but this was a hotel restaurant and I did choose a high-end menu offering with special handling, and I was happy to have had a good ending to a long day. The wake-up call was the cheeriest I've ever had, and the front desk staff was most pleasant, and did me a favor by putting a small bag of food in the office refrigerator while I waited for my ride. Read moreGenuine Expedia guest review
"A fun place to stay."
The decor is a bit on the funky side but we liked it. Very helpful staff. Had fun in the pool and the room was clean and comfortable. Didn't get a chance to go in the lounge but maybe next time.Genuine Hotels.com guest review
Convenient location. Staff were really courteous will definitely stay there again.Genuine Expedia guest review
"Great Stay For CMA Festival"
Very nice hotel near downtown Nashville. The rooms very clean and the hotel was tastefully decorated. I was concerned booking a hotel that isn't a "name brand," but I couldn't have been happier. The staff was friendly and very helpful.Genuine Expedia guest review
Pros--The room was clean and housekeeping was great. Room service was prompt. Bed was comfortable, with a flat screen and free wifi. The decor was mostly updated even though they still had popcorn ceilings. Cons--When we checked in they offered a lava lamp, rubber ducks or fish for our room but when I asked for the fish they never brought them. When […] we went down to the bar for happy hour (after 6) there was no one there so we went to the front desk to ask why they said they were probably in the kitchen but it still took at least 10 min for someone to show up. Then it took a while for us to get rung out because the bartender ignored us. They also offer a shuttle but it doesn't start until ten o'clock which is inconvient if you have an early flight, which we did. The ice machine on our floor didn't work well the first couple days we were there. It seemed to resolve itself. So...our stay was ok. Price was right. Not sure if I would stay there again. Read moreGenuine Hotels.com guest review
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