"My stay at Preston Hotel in Nashville"
Staff was very nice. when every we needed something they were fast to respond to our request. Loved the location, and it was very quite in the hotel.Genuine Expedia guest review
"Funky Retro Interior Decorating!"
Liked location but found some things not to our liking. A short time without water was due to a water leak and unavoidable. However, one of the lamps in our room was missing a bulb and the TV service went off for a few seconds at a time, over and over one of the evenings we were there. The hotel apparently had not replaced the old electrical sockets […] and it was difficult to keep anything plugged into them. Also, the bed was not the most comfortable. Read moreGenuine Hotels.com guest review
"a gem at a great location"
we were impressed with the quality of service, room confort and hotel location. We will return.Genuine Hotels.com guest review
tv reception was not good room overpriced rooms were clean staff friendlyGenuine Hotels.com guest review
We were in town for a special event at Gaylord Opryland but refused to pay $300 for a room there so we stayed at Hotel Preston which provides shuttle service to Opryland for Free 24/7! The staff were really friendly and the hotel itself was very trendy. I personally felt like the mattress was hard as a rock but my husband thought it was fine. Disappointed […] though there was a lot of fluctuation in water temp during my morning shower. Read moreGenuine Hotels.com guest review
"Needs some Updating"
This hotel was once a great boutique like hotel. But it is starting to fray around the edges. The mattresses are very old and the springs on mine were starting to go. The room overall was musty and in need of lots of repair. The vending machine was also being serviced at 6:30 am very loudly as the cherry on top of a disappointing stay.Genuine Hotels.com guest review
"A little dark"
Mostly, it was great! I felt like I got the presidential suite, or something how I was set apart from the rest of the rooms. There was a little issue with the lamp not being plugged in and the plug being behind the bed, so the staff had to climb all over the bed to get it to work... But, aside from that, it was a very pleasant stay.Genuine Expedia guest review
"Overnight stay on a business trip"
The hotel was selected for its proximity to the airport and price. That proximity is a plus and a minus. The plus is convenience. The minus is that I could hear airplane traffic in the morning, but that was OK as I had to get up anyway to get to the airport for an early morning flight. The hotel and my room exceeded my expectations, based on the room […] rate. The modern/eclectic furnishings may not be to everyone's taste, but the place has its own character. The front desk staff was efficient and helpful. I had dinner in the hotel restaurant, as I was too tired to go elsewhere. It also exceeded my expectations. My waiter was very efficient, pleasant and professional. He had the chef came out to be sure he had my order the way I wanted it, and that the chef's recommended toppings were satisfactory for me. It was an outstanding dinner experience. Read moreGenuine Expedia guest review
Disappointed as there was no hot water and when informed front dest said they would send maintenance right up...... Nobody ever came so we just took cold showers and left.Genuine Hotels.com guest review
"Comfortable stay for business"
Great place to stay for business. Approximately 6 minute cab ride to the city. Restaurant and bar in the lobby.Genuine Hotels.com guest review
"Very great hotel"
I enjoyed my stay just like last time.Genuine Hotels.com guest review
"Very Romantic Luxury Hotel"
Our stay was great. We stayed here for a romantic getaway. They allowed me to check in early and anytime I had to call and ask for something, they brought it up immediately. I was really impressed. The room was beautiful, extremely clean (I'm extremely picky about this!) and the staff were all very nice and helpful. The only drawback was the food. We […] ordered room service and while the food was very flavorful and served hot, it was extremely rich and gave us both a stomach ache. We had cheese sticks for an appetizer, then I had a vegetarian pasta, and my boyfriend had a burger. It's possible it could have been something else, but next time we'll skip the room service and drive to one of the nearby restaurants. Read moreGenuine Expedia guest review
I had a little issue with booking and Shelby at the front desk help me out a lot. ThanksGenuine Hotels.com guest review
"OK stay near airport"
Most reasonable hotel price in Nashville with the highest ratings.Genuine Expedia guest review
"located on the wrong side of I40"
I would rate the facilities as a weak 3 star. Staff is excellent just do not have a great deal to work with .Genuine Expedia guest review
This was a great hotel! I had read some of the reviews others had given it and was kinda scared. But I am glad to report they were wrong! Or at least we didn't experience it. Our room was clean and very pleasant, the hotel staff was very nice and friendly, every place we needed to be was in close proximity. I love this hotel me and my husband will definitely […] stay again. Read moreGenuine Expedia guest review
"Just alright, but Small Bathrooms"
Hotel Preston is located on the outskirts of downtown Nashville which makes it a bit more affordable if you’re on a budget. It also is only an exit from the airport and it is located right off the interstate, so it is easy to find. Keep in mind if you get a room facing the interstate, you will be able to hear the traffic. So you might want to ask for […] a different room. The hotel appears to have been very modern and probably a top notch hotel in it’s day, but it’s starting to look a bit outdated with is décor. The room size was huge, but the bathroom was extremely tiny. It might not be good if two of you need to get ready for a night out on the town or for a group of ladies looking for a place to stay. So over all this hotel wasn't bad and we got a good nights rest, but there were no thrills to it. It worked for what we needed. Read moreGenuine Hotels.com guest review
My wife and I enjoyed our stay here. The hotel is close to the interstate providing easy access to area attractions and shopping. The staff is friendly and the decor is a refreshing alternative to the corporate mainstays. You can get a nicer room in Nashville for twice the money, but Hotel Preston will not disappoint. There was even a portrait of John […] Prine in our room!!! He is one of my favorites!! Read moreGenuine Expedia guest review
"Nice hotel for the $$"
Only 1 snack machine (lower lobby) and only 1 drink machine (4th floor) Room was clean. Obviously an old hotel that got a facelift. Paid less than $100 for king suite. Nice for travelers on a budget.Genuine Expedia guest review
Wonderful hotel, clean, great food and margaritas!! Beautiful property with great room service. Thank You Hotel Preston for a beautiful weekend!!Genuine Hotels.com guest review
"Great Hotel at a great price"
The service was unbeatable!!! My husband and I stayed 1 night but the service was terrific. They treated us like we were the only ones staying in the hotel.Genuine Hotels.com guest review
"Very close to airport"
Danny, the chef, is excellent! Vegetables & pasta just right, sensitive seasoning... wonderful! Dining staff delightful, as are the front desk staff and drivers. All help make a very pleasant stay. The hotel decor is dated and not unified or warm. It is a hodgepodge of 50's- 60's look which is not my liking; but it is clean and run well. Also met some […] very nice people here. Read moreGenuine Hotels.com guest review
"Very Old/outdated not worth the price"
All the doors do not close properly, the bathroom floor was dirty, the shower held water,all the amenities are out dated and old, the tv was very fuzzy and not clear, not to mention very few channels, we had to switch rooms the first room had a terrible musty smell, the toilet seat was stained, overall it ws very disappointing, I would never stay here […] again! Read moreGenuine Expedia guest review
Very clean and comfortable. Restaurant was extremely slow but friendly service and good food. Pleasant experience.Genuine Hotels.com guest review
very nice, comfy rooms good quality. Very nice service at front desk, recommended good late night food.Genuine Hotels.com guest review
"Very helpful staff- nice hotel for a budget!"
The staff was incredibly helpful and accommodating! They actually held my bags that morning before check in until my boyfriend arrived that night to get them and check in to our room (I was in a wedding and couldn't get there for the actual check in). They made the process extremely easy! The hotel lobby has been redone (and looks upscale!) and the […] hotel is clean, but it an older hotel so just know that. For the price and proximity to downtown (10 minute cab ride to Broadway- around $18) this hotel is a great option for travelers that want cleanliness and an accommodating staff on a budget! Read moreGenuine Expedia guest review
Very nice hotel inside and out. Everything in the hotel looks brand new and is very modern. I only talked to the staff at check in/out but each time they were professional, respectful, and very courteous. Very clean and the rims were also very comfortable.Genuine Expedia guest review
"Winter night stay"
Checked in without and issues but then the fire alarm went off because of a frozen busted pipe. Water was back on when I got up the next morning. Older hotel redone in a modern way with great artwork.Genuine Expedia guest review
From the outside the hotel looks a little run down but once you get inside it reassures you that it's okay. I would easily go back and stay at this hotel for the beds. They were the most comfortable hotel beds I've ever slept in!Genuine Hotels.com guest review
Great stay. Loved the lava lamp and goldfish!Genuine Hotels.com guest review
The hotel is convenienty located and the price was right, much cheaper than the downtown hotels.Genuine Expedia guest review
"Traveling Texans Fans !!!!"
Traveled with 9 other friends of mine from Houston to see our teams final 2013 game. I have stayed at the Preston before and suggested it to my group. Love the Hotel. The staff is very helpful. Loved the front desk staff and the bellhop!!!!! Bed was a little hard on my back, but the rest of the hotel makes up for it !!!Genuine Expedia guest review
"It was ok nothing to really brag about."
My husband and I did experience back pain each morning. The bed looked comfortable but it did a number on us. I didn't like the fact that there wasn't a microwave or refrigerator in the room. Having children that's a must. I didn't like the fact that there wasn't a complimentary breakfast. I have been to other hotels for the same price and was completely […] satisfied. Someone recommended this hotel but it really didn't WOW me. Read moreGenuine Expedia guest review
"Close to the airport. Just to stay no expectations"
The hotel is convenient located if you want to stay close to the airport. I selected this hotel because price rate and no reported for bed bugs. The majority of the hotels close to the airport in Nashville, have been reported for these small insects. I can confirm that for room 715 is clean of bed bugs. I was affected by bed bugs in a previous hotel […] in Norman, OK, so I did a close inspection before go to bed. I revised in detail duvet, sheet, mattress, box springs and pillows. So, I removed all the mattress but I noticed some deterioration in the duvet (stains, losses hair, wrinkles in the sheet (fitted and flat) gave me some doubts about the sheet cleanliness. I found a dirty towel below the mattress. Mattress is a low price product non recommendable for hotel activity. Box springs also have low quality. Carpet below mattress have notable time without vacuum cleaner. Bathroom was fine. Instead of the room, food in restaurant was fine, hotel staff very pleasing, and the shuttle was on time at 4:30 am. Read moreGenuine Expedia guest review
Hotel is older facility that has character. Needs better lighting in rooms. Overall, staff was attentive and food good.Genuine Hotels.com guest review
I thought the hotel was nice but overpriced for the stay. The water from the shower kept getting cold. There were no extra perks to staying here either. I would probably not stay at this hotel again.Genuine Hotels.com guest review
I used to stay here all the time. Was once my favorite hotel in Nashville, now it's decent. The a lot of the stations on the tv had static, the shower drain was backed up and I told the front desk attendant. He tolde to call maintenance around 10am because it would mean more coming from me than him. When I returned to the hotel, ran the shower, it was […] not fixed. Overall cleanliness of the room was ok, so it was just a decent hotel. I wouldn't pay the full price for a room when you can get a better hotel for the same price. Location is great which is why I choose it every time. Read moreGenuine Hotels.com guest review
Response by Hotel Preston, a Provenance Hotel Key, Thank you for your comments regarding your stay with us at the Hotel Preston. Your comments are very important to us and we will respond as soon as possible. Thanks, Steve
"Just pay a little more and stay somewhere else."
The hotel staff at the front desk were very nice and helpful. Upon arrival, I was told all about the amenities of the hotel and given the room I ordered - non smoking King bed. After dropping my luggage off in the room I headed to the Pink Slip nightclub to get a drink and hear the band. This was a strange place - there were 4 guys at the bar. Two at […] the end were pretty wasted, one around the corner a few seats down (not drinking, just watching the band), I pulled up a chair right in the middle of the bar, and on the other end was a fella that looked like he was about to commit suicide. The bartender had her back to me and I sat there through 2 songs without her acknowledgement before I got mad and pounded on the bar to get her attention. She got startled and came over to ask me how she could help me. When I ordered my drink, she said, "It's last call." Really? How rude! Just give me the drink I ordered! It was only 11:53pm! Other than this, the band was kickin' it! My room was not super clean. There were cobwebs on the ceiling, the bathtub looked like heck, the toilet was very low to the floor, and the handle stuck down when you flushed. The bathtub drained extremely slow, which I reported to the front desk. The bed was rock hard - I woke up very sore and was in pain all day. It was like sleeping on concrete. Had my reservation NOT been non-refundable, I would have been out of there that morning but I was forced to stay the 2 days I reserved. I will not stay there again Read moreGenuine Expedia guest review
Response by Hotel Preston, a Provenance Hotel Hi Jill, Thank you for your comments regarding your stay with us at the Hotel Preston. Jill, did you get a chance to pass along your experience with the front desk while you were a guest with us. Thanks, Steve
No refrigerator in the room...Genuine Expedia guest review
"Great location. Close to town and airport"
Hotel in itself is just OK. Clean, friendly, and comfortable bed. The bathroom is slightly outdated, but nonetheless was clean and satisfactory. TV sucked. The highlight is the great location, right next to the airport for a quick escape. PLUS, they offer a complimentary shuttle service that took us wherever we wanted to go within a 5 or so mile radius. I […] would stay again for business, but would upgrade elsewhere for a more romantic and upscale experience. Read moreGenuine Expedia guest review
"Based our stay off of other reviews . . ."
We were a bit disappointed with the room. Although clean it was dark and drab, not what we had expected. The bathroom was super small, and not kept up. The shower head would not stay in place and drooped towards the faucet even when on. You have to stand almost up against the wall to be under the water flow. There was mildew build up around the tile. […] Our air/heat unit was super loud all night. It was an under the window unit that recently had a wall temperature control installed. There was no way to turn off the fan. At around 3 a.m. I finally turned the fan from high to low which was much more tolerable. One of the most important things for me when traveling is to have a clean and comfortable room. I wouldn't recommend this hotel especially at the rate they charge. Read moreGenuine Expedia guest review
"Loud & overpriced, but great dance & sound"
Had some guests upstairs come in around 1:30am that played acoustical covers for about 2 hours...didn't mind it too much, this is music city, ya know...Intriguing art displays and a good dance scene after 9pm on the weekends...recommend hanging out instead of staying the night...God bless, BoneGenuine Expedia guest review
The room was in need of a thorough cleaning. The headboard on the bed was covered in dust. One of the lights by the bed did not work. The fan on the heating unit made a horrible noise, finally had to shut it off. The wi-fi service was unexceptable. If we did get online the system ran at a snail's pace. Wanted coffee, no filter for coffee pot.Genuine Expedia guest review
Response by Hotel Preston, a Provenance Hotel Hi Barb, Thanks for your comment on your stay with us, did you mention the cleanliness issues to our staff. We are sorry we didnot have the room cleaned to our satisification. Please let us know so we can have someone look at your concerns immediately. Thanks, Steve
Love this hotel, very retro! Great priceGenuine Hotels.com guest review
Rooms were clean and comfortable. Having to swipe your room key in order to function the elevator was aggravating but like the security in it. Television had a little issue coming on but did eventually. Beds were comfy.Genuine Hotels.com guest review
Average satisfactionGenuine Hotels.com guest review
Only negatives no ice machine on our floor, no microwave and refrigerator in roomGenuine Hotels.com guest review
"Once is enough"
I thought the hotel pictures were a bit deceiving. The room was comfortable, but we wouldn't stay again. The hallways are painted very dark, weird colors. My teen said it seemed like we were backstage at a concert while walking in the halls. Convenience to the airport is about the best thing going for this hotel.Genuine Hotels.com guest review
far from 4 star as advertised. no microwave, refridge, no complimentary breakfast small things that make travel for a 70 year old traveler with Parkinson's more comfortable when he take meds and needs to eat and drink with them to avoid being sick, but the worst was the almost continual loud machine noise coming through the bathroom wall.Genuine Expedia guest review
"Like A Fish Called Wanda...."
The Hotel Preston is a really great time. The staff is amazingly helpful. The location is right near the airport (without the noise), and a quick drive to downtown Nashville or the Gaylord Opry. The decor is strikingly unique and elicits comfort and energy for the night ahead. Positives: well-equipped fitness center; good room amenities, comfortable […] beds, clean, great deal for cost. Negatives: rooms can be dim, electronic outlets aren't plentiful, bathrooms are tight. BONUS: I had the pleasure of a complementary fish for my stay---so nice to come home to Wanda every night. IN SHORT: MUST STAY Read moreGenuine Hotels.com guest review
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