"Great place to stay"
Very nice hotel. Near activities and restaurants. Friendly staff.Genuine Hotels.com guest review
"Great place to stay"
The hotel was wonderful. It was near the places we wanted to see. Town was nearby and had very nice restaurants. Hosts were friendly and made a delicious breakfast. We highly recommend a stay there.Genuine Hotels.com guest review
"A bit tired, loud kids and inconsistent service"
We booked the hotel 6 months in advance, but they did not have the type of room we booked and we checked in at 4 PM. The receptionist did not make any attempt to rectify. My wife has allergies, but when we talked to the same receptionist about the menu, he was very uncooperative and said no substitutions and the menu in our room was not available. The […] next day, we talked to the restaurant and they we very accommodating. We were on the ground floor and our ceiling must be paper thin as we could hear every movement upstairs. The room was fine, but we had a confirmed king bed and did not get it. There were a ton of kids and families. There was no staff to help keep them amused or in check, but to be fair, I have no idea if that happens all the time. It is a nice location, good layout and lots of potential. It just seemed tired. The room was quite hot, although the temperature outside was pleasant. No air con, so we slept with the windows open. That was great until the kids woke up and we were trying to sleep in. The service was not horrible as we had good experiences and bad. Read moreGenuine Hotels.com guest review
Beautiful locationGenuine Expedia guest review
"Great for Families or Couples"
We road-tripped around New Zealand for more than two weeks, meaning we stayed many places. This hotel was easily our favorite. They had great service and a beautiful landscape, with views of the lake from our room. They also had one of the best meals we had on our trip, a steak dinner from their restaurant downstairs that we had brought up as room service. […] Plus, they have a dog. Traveling so far from home and missing our own dog, this was a welcome surprise that also seemed to delight some of the kids we saw outside cuddling and playing with him. We would 100% stay here again. Read moreGenuine Hotels.com guest review
This is a great hotel just outside of Rotorua. There is no sulfur smell at this location. Located on the shore of Lake Rotoiti. This is a beautiful lake that you can enjoy the view from your room or their restaurant. It feels like you have your own private lake at this location. The breakfast at the restaurant was also very good. Great place to relax […] and enjoy. I can not say enough good things about this hotel and its beautiful location. I really enjoyed my stay here. Read moreGenuine Hotels.com guest review
"Somewhat out of town"
Great experience and nice resort location.Genuine Hotels.com guest review
"Outstanding lake views"
Rooms were very nice. The view of the lake was outstanding! Internet was available for a fee but was not reliable.Genuine Expedia guest review
"Great Hotel, Great service."
Beautiful views from the rooms. (not lake rotorua). Breakfast is a little pricey. Would definitely recommend this hotel!Genuine Hotels.com guest review
Quiet area, helpful staff, reasonable price.Genuine Hotels.com guest review
"Old hotel, but in fine condition"
Was in a lovely location about 15-20 minutes out of Rotorua central. It was a lot smaller than I had expected, but thats the problem with photos. Staff seemed nice, & helpful. There was no kitchenette or plates & utensils so that made it hard to eat in the hotel room. Hotel room was neat & tidy but defiantly needs a revamp & new furniture. Over all […] stay was good, but wont go back there again. Read moreGenuine Expedia guest review
"Made the right choice...for us!"
Exactly what I was looking for - out of town beautiful quiet location no hassles parking, personal kind of service, great room and view. Food was very good and the free bottle of wine was perfectly drinkable! Hotel is probably reaching a point in its life where it will start to need some maintenance to keep it up to scratch but nothing that would deter […] us from returning. Would be a great base for a bunch of friends touring and enjoying the many activities. Read moreGenuine Hotels.com guest review
"Showing it's age a little"
An enjoyable stay, however several items could be updated to bring this hotel into the 21st. Century. I have supplied the hotel management with a constructive list of suggestions. For the area, this remains a nice hotel as long as you have a car.Genuine Hotels.com guest review
"Beautiful hotel, wonderful staff"
The hotel is full of amenities, pool, laundry room, outdoor playground. The reception staff was very helpful and friendly. Helped us to bring our luggages upstairs. But the room was a bit too small to fit a family of 4.Genuine Hotels.com guest review
"Wonderful Stay :-)"
Wonderful, wonderful place to go stay. Would recommend a night or two to anyone :-)Genuine Expedia guest review
magic location great service excellent value for money hotelGenuine Hotels.com guest review
"Great weekend away"
We choose this as we wanted somewhere safe for our bike and relaxing after our ride down. The room was super nice, view of the lake from the bath!! Loved it... note to others, bring bubble bath as there is non at the hotel... but if ya don't their shampo works well :)Genuine Expedia guest review
We just loved this hotel. Kids enjoyed the outdoor chess board, lovely rooms. The spa and pool was a welcome retreat, and well maintained. Staff in the restaurant was great, very friendly and helpfull. I will be back!Genuine Expedia guest review
very good and lovely.Genuine Hotels.com guest review
"Great location but poor execution"
Issues No room card keys available for intial check in,key coder broken Bedroom wardrobe had wet carpet ,hotel management used a fan to try and dry out :( Room dated was rung by hotel after checkout and accused of taking dressing gowns as they were not in the room.There were never any dressing gowns in the room !! After investigation did receive an […] apology. Read moreGenuine Expedia guest review
"Amora resort rotoura"
the room was v clean and comfortable. value for money. staff were friendly and helpful. beautiful views of the lake and big area for kids to play.Genuine Expedia guest review
We love the location of this hotel, with the rooms overlooking the lake. The lawn area in front of the rooms is lovely. The rooms are very well appointed.Genuine Hotels.com guest review
"Perfect place for a quiet weekend getaway"
Thoroughly enjoyed our stay here. Nice and quiet with a stunning view of the lakeGenuine Expedia guest review
Enjoyed fireside comfort in restaurant,Menu and service well presented but food missed a high quality finishing touch.Genuine Hotels.com guest review
"Excellent overall stay"
Excellent overall stay - Great location and wonderful views.Genuine Expedia guest review
"A lovely relaxing place to escape to."
Lovely lake location with a deluxe quality room, ambient restaurant and friendly staff.Genuine Expedia guest review
"Lovely but needs updating"
First I want to say that Alan at the Front Desk is pleasant, professional and definitely a great asset to the hotel. He is the only reason for our stay as well as the restaurant manager who by the way is leaving. The restaurant was great as well as the staff. The negative...if you want to get a good night sleep, get the "suite room!" It's the only room […] that is quiet!! The walls are so thin and you can hear every noise from other guest above and next to you! A lot needs updating. Internet connection is poor, TV's are in the 80s style as well as cable TV. The acting general mgr and hotel mgr clearly missed the point of "hospitality service or customer service!" They are the most disappointing part of our stay. The hotel location itself is beautiful but outdated as well as the management. Definitely changes need to be made. Read moreGenuine Hotels.com guest review
Friendly welcome; Room as described in advertising, although a little 'tired'; Lovely view from room balcony; Can't comment on restaurant as we ate in Rotorua. Would be very happy to return to this resort.Genuine Hotels.com guest review
"Loved it :)"
Out of all the hotels that I stayed in in new Zealand, this was by far the best. The staff were really helpful, the room was very clean. I had the option of either having a garden view or the lake. I opted for the lake and it was thee best. It was such a good view to look at especially when you get up in the morning. I would recommend this resort to […] anyone. Read moreGenuine Expedia guest review
We had a lovely time- would come back again.Genuine Hotels.com guest review
"Nice but minor upgrades required to make it great"
Hotel was a 15-20 minute drive from central Rotorua, but worth it as the lakeside rooms especially have a lovely relaxing view, and a great way to wind down.Resident dog was very cute, as were the lake dwelling ducks etc. Staff were pleasant and friendly and the rooms were cleaned quickly and effeciently. I was staying with my 12 year old daughter in […] a twin bed room, and we had 3 issues with this: 1. The bathroom only has a shade between it and the bedroom, so privacy was difficult. Would be OK for couples, but not so great in our situation. 2. The rooms had no aircon, and the windows either had to be left open at night or shut completely. For security reasons, we chose to leave the windows closed. A simple security mechanism would have allowed at least some fresh air into the room. As it was, by the time morning rolled round, the room was hot and uncomfortable. 3. The tv was about 20 years old, and incoveniently placed on the side of the beds, not directly in front. That meant having to twist your body for long periods of time if you wanted to squint at the tiny screen for any period of time. Also we were on a ground floor room, and people were above us. We could hear every footfall, word and fart. Read moreGenuine Expedia guest review
The accommodation was excellent the location superb, let down by the lack of enthusiasm of the hotel staff. Food in restaurant was excellent which was very fortunate as we had to wait for an hour for it to get to the table. Some background music may have helped with the long wait in the restaurant.Genuine Expedia guest review
The hotel was like an oasis by the lake. The grounds were beautiful and our room over looked the lake which was a fabulous view. The staff were friendly and helpful.Genuine Hotels.com guest review
"Beautiful view and very peaceful location"
Very cute hotel and good restaurant on site. Big dinning room with fire place make this place really special.Genuine Expedia guest review
Stayed for a night. Hotel is about 20mins off the busy area at Rotorua. Very nice hotel, clean, and big rooms. Big and beautiful bathroom, big beds, very comfortable and warm. Nice view facing Lake Okawa.Genuine Hotels.com guest review
Grosser Erholungswert, wunderschoene interessante Landschaft und wie jedesmal, wenn wir mit hotels.com buchten hat alles bestens geklappt und somit war auch dieser Aufenthalt ein voller Erfolg!Genuine Hotels.com guest review
Fantastico tutto. Il receptionist maori e'davvero accorto e disponibile e tutto lo staff sembra solo volerti coccolare!!!Genuine Expedia guest review
"Para acordar encantado."
A vista do lago e linda. Se vc esta de carro a distancia da cidade não e um problema...são uns 15 minutos de estrada. Local muito agradável. Recomendo!Genuine Hotels.com guest review
"Friendly stay in Amora Lake Resort"
We stayed there 3 nights and have very pleasant impression - very friendly staff, good service, tasty dining, well groomed territory, nice lake view, convenient location - definetely recommend! The only not really good thing - limited choice of food at breakfast.Genuine Hotels.com guest review
"Peaceful, beautiful surroundings, but cold in winter"
07/20/14 KKatherine Wellington, New Zealand
We stayed for two nights in July. It was very cold when we arrived and the room was cold and took a while to heat up. There was no electric blanket and the bedding was quite flimsy.We requested, and were given,an extra blanket. I decided to have a bath to warm up, but the water was only lukewarm. Having said that, the next day was not so cold, the water was hot and we didn't need the extra blanket. The staff were friendly, and room very nice and the grounds were beautiful. You need a car if you're going to stay here as it's quite a way out of town, but this is what makes it so peaceful. We really didn't use any of the facilities but are thinking we would like to return in the summer when we would enjoy it more.
07/16/14 Theresa M Auckland Region, New Zealand
We were fortunate to buy a voucher for a two day break which included bed and breakfast for two people. We arrived to find our beautiful room with a super king bed and a stunning view of the lake. The room was exeptionately clean and well cared for. We had a very good dinner there, although it was quiet with not much atmosphere and we felt the lovely log fire could have been lit earlier to feel the benefit on a cool evening.
07/15/14 waviralw Auckland Region, New Zealand
Had a great stay at this resort, great staff and a great view. Amazing service and friendly staff. will surly come and visit come again. Really enjoyed our stay and will tell every one about this resort.
"Disappointing stay and extremely rude staff"
07/14/14 Kallista123 Wellington
I carefully chose this hotel which looked amazing due to the reviews and the facilities, especially the heated pool and two spas. Unfortunately shortly after we checked in there was a four hour power cut which left us sitting in the dark in our room with a few candles for lighting, and meant we could not use the spas as they were cold, could eat at the restaurant as planned and could not use our bathroom at all for hot or cold water. The power cut was ofcourse not the hotels fault but the way it was dealt with by staff was terrible. We were originally told we would be compensated but ofcourse the next morning were not. The power came back on at around 6.30/7pm but we could still not have a hot shower (only luke warm) that night or the next morning before checking out, the staff claimed it was due to the power cut. We also received a 6.30am wake up call the morning we were checking out which was not asked for and was very upsetting as we were tired from travelling all the way from Wellington the day before. The final disappointment when checking out was that we were asked to pay for breakfast, when I booked I was told by the women on the phone that we would get a free breakfast with our stay which we were very happy about (and it was very nice) but the rude man at the desk insisted we pay for breakfast. Even after we had spent four hours in the dark, had no use of facilities and had no hot shower the entire stay. Although we were told we would be compensated for the lack of power when we came to check out this ofcourse not the case, instead we got yelled at rudely and made to look stupid when he told us breakfast was not free and we should have confirmed it. This is one of the worst stays I have ever had a hotel a huge disappointment after 5 and a half hours driving to get there, we would never stay again.
"Loved our stay here"
07/11/14 sonja a Auckland Region, New Zealand
We originally booked to stay 2 nights but loved it here so much stayed 1 more night at the special rate we paid for our first 2 nights. We had a garden room room which was very clean bed so comfy and the shower was great. The restaurant was excellent and loved the breakfasts. All staff were very welcoming and friendly, The location on the lake edge is perfect, beautiful, peaceful and quiet, loved it! I would highly recommend staying here for couples and families. We are already thinking when we can come back and have recommended this place already to family.
07/10/14 Wayne7777 Auckland Region, New Zealand
Came in winter so location not shown off to its best. Peaceful,quiet relaxing setting. Hotel adequate but starting to show its age. Reviews rated the restaurant but two breakfast experiences meant we drove back to a Rotorua to eat. The first morning the food ran out and took a while to be restocked . There was clearly not enough staff. The next day we went early at 7.20 to find it was still being set up yet advertised a 7am start time. Again a lack of staff but also a lack of urgency.
"5 Star Accommodation"
07/10/14 gagan_13 Hamilton, New Zealand
Our great experience started from when I emailed Amora lake resort to make a booking. They were very helpful and friendly. When we arrived we were greeted by super friendly and helpful front of house. The place is beautiful and clean. The restaurant was fabulous, great service and yummy food. Our bed was really comfortable and the shower was amazing! We spent two nights there and will go back in future for sure. The staff were just so lovely and everything about the place was top notch
07/08/14 Gavinmitchel Auckland
Stayed here in June this year for a couple of days. A big thumbs up to the hotel staff for making our stay here a memorable one. They were very helpful & courteous. A special thank you to the GM for going out of his way to make us feel comfortable and to make our holiday a great one. Amazing lake view from our room, delicious food in the restaurant, excellent service, loved the fireplace! Overall a great place to stay, relax and unwind. Already recommended the place to most of our friends and family. Definitely will visit again whenever possible. Thank you.
07/07/14 Jams r Auckland Region, New Zealand
really enjoyed the stay great people with great hospitality great food and very friendly staff. will surly visit again. heard a alot about this place from friends and family so really wanted to go and visit. also had a great lake view from our room
07/03/14 Ccandcats Auckland Region, New Zealand
Big thumbs up for the GM to accommodate us with the last minute booking. The room was lovely with a lake view and spacious bathroom. The old school TV was a novelty really. Everything was perfect including the cooked breakfast. LOVE IT!
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