Holiday Inn Express Hotel & Suites Chicago O'Hare - Chicago 41.99891, -87.88475

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bathroom shower needs a little more water pressure

Location to air port was great!

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Having to pay for overnight parking when you are staying at the hotel is insane. Not enough plug-in for computers in community room.

I booked at the Airport Holiday Inn express hotel because they are reliable. The best western advertised shuttle service to the airport starting at 4, I presumed the Holiday In Express would have the same. Unfortunately i had to take a cab, they start at 5. Hotel was great unless you are leaving very early.

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I read reviews that said service stunk. It wasn't bad other than being very slow (ladies were curteous but overworked). Reviews also said nice clean hotel (true). Room was much bigger than expected and very nice sports bar (shoeless joe's) next door.

This was an OK hotel but in the flight line so at times a little noisy. Parking is a pain as you have to pay and getting in and out of the controlled lot is cumbersome. Freeway access is not great and althought hotel is right off the freeway you have take a roundabout way to and from the hotel to access. Room was clean but bathrooms a little dated and in need of an upgrade/remodel. Front desk service was a little slow albeit understaffed. Comp breakfast a little underwhelming by today's standards and other similar class hotels. Very easy access to and from ORD. 5 minutes from the terminal. Given the same trip, I would continue to look for other options as this was OK but not a must return.

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For all those who drive from out of town, be prepared to pay extra for overnight parking. I wasn't informed about this upon reservation & would've chosen another hotel. I've never stayed at a hotel where you had to pay extra to park overnight. That's rediculous !!!

the locationwise hotel is good and easy to find out..but the AC was making hell lot of sounds and my son dint sleep properly so do we both.and then in bathroom when I opened the bathtub faucet it came out and somehow I fixed and took bath...they should check before givin to any guest..really needs to take care of their equipments.

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We booked 2 rooms at the hotel for a wedding. Both of our parties had a terrible experience with the hotel staff. At check in, the front desk clerk coughed in out faces SEVERAL times. The night clerk was clearly on drugs/drunk. They failed to make our wake-up call so we missed breakfast and no one ever apologized or offered a solution. The hotel itself has been updated and was very new and clean. The bed was very comfortable. The banquet hall was also very lovely. Don't expect much from their staff.

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My circumstances weren't the best the scenario when I had to stay in this hotel but considering the moment, it was the closest thing next to my home. The room was clean, neat, and spacious. The price couldn't be even better considering the fact that I made a reservation on line like 3 hours prior to my stayin. Thank you.

I am always quite comfortable in the Holiday in Express level of accomodations but this one exceeded my expectation. I look like a recent remodel occcurred. Everything was great.

The location near the airport is a big help and the room was quiet despite the air traffic. Shuttle van service is very good plus they run at night. Breakfast spread was fresh and plentiful too. Room was nice.

We wanted to stay near O'Hare at the beginning and end of a trip overseas. The location and shuttle service were great. And the hotel had excellent long term parking. The only disappointment was the Breakfast. Much less variety that other Holiday Inn Expresses we have stayed at.

We enjoyed our stay at this hotel. It was only for an overnight but would recommend it for a longer stay. The only downfall I noticed was the price of snacks and drinks in the hotel. There is a target not far down the road and you will find these things much cheaper. Nice swim area, parking is cheap for the Chicago area and with the great price on the hotel it was like parking for free. Many places to eat real close by.

At first this looked like to was going to be really nice..... Our bathroom lacked towels. I had to go get them from the lobby. Next our shower ceiling was partially falling down from a water leak above. I have pictures of mold in the shower this caused. Finally, the computer setup to check flights and print boarding passes didn't work. I was allowed use of other guest computers but they wouldn't run FLASH so I couldn't get checked in for our flight there either.

One night stopover in Chicago. Found all staff pleasant from shuttle driver (extremely helpful) reception staff & breakfast personnel. Room clean & comfortable, pool area spotless, breakfast excellent, great choice of food. Would definitely stay here again

Nice place to stay. A little spendy for things like soda and snacks so bring your own in. No refrigerator so have to use their ice to keep things cold. Nice breakfast in the morning. You do have to pay for parking but well worth it, I counted it as part of the hotel price.

This was the 1st time we had to ay for parking at any hotel we have stayed with. The cost was $14 plus $2 in fees and taxes. This fee was in the fine print. I was very disappointed with this addition to our bill. When I mentioned it to one of the staff,they were surprised that I never paid for parking before.

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Very nice and the price was right. Close to good restaurants and liked having shuttle service.

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Pros: Good breakfast menu. Clean rooms. Place seemed nice Cons: Paid parking Rooms not very spacious No refrigerator/microwave

The hotel was clean and comfortable. We thought it strange that there was no microwave or icebox but we did not need them anyway. Markus was the desk clerk when we checked in and was very polite, helpful and courteuos. We arrived around midnight and were tired, he was most helpful. THANK YOU Markus!!!

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this hotel was very nice, friendly customer service was wonderful and over place is very clean.

Watch out they will charge you $250.00 on your credit card even if you do not smoke. We do not smoke and still got charged. Hotel management will not return any phone calls.

I don't agree that anyone who stays should pay the parking lot fee. I understand that it is by O'Hare Airport, but there should be no fee for those that are already paying to stay at your hotel and high taxes of Chicago. Also, the shuttle service should be extended to the Rosemont Convention Center as well. It is 3 miles from the Hotel and that is not offered. We took a Taxi and the Taxi overcharged us. And that fact that your front desk says to take the bus over to the airport and take the blue line. They think about those that are not from Chicago and get lost. I like the room and the cleanliness of the room and the continental breakfast was nice, but was not happy about the extra money for parking in the hotel parking lot that I am paying and staying at. Thank you

the only problem i had was checking in. the rooms were not ready at the 4pm check in time. i was trying to get somewhere so it was a major problem

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For the price, the hotel meets expectations. The room was comfortable and clean. However, keep the location in mind, especially if you're a light sleeper. The hotel is located very close to O'Hare airport, so you will constantly hear airplanes coming and going. If noise doesn't bother you, would be a nice place to stay.

If you need to stay near O'Hare, I'd recommend this hotel. It is much nicer than most "airport hotels" I've stayed in.

worth it

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Great room for the money

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The hotel looked old, rooms small. Would have preferred a suite but the one they were going to put us in smelled like smoke (cigarettes). Staff was eager to please us though..

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The room was very nice. The TV's cable was not hooked up but someone was up right away to fix it. The atmosphere of the Hotel was very nice. Shopping and restaurants close by. The continental breakfast exceeded expectations.

Pros: - Nice, large, quiet, CLEAN room - Free WiFi (what a concept) - Very nice people - Excellent, timely connection to ORD - Decent pool and fitness center - Fair price Cons: - No restaurant, and next-door restaurant is ok - Bathroom is tiny All in all, a great place for a short (1-2 day) meeting.