Yasmin at the front desk and Mohammed the driver for the hotel shuttle were amazing. They were so hospitable and friendly just like the rest of the staff. I will come back to Houston just because of this hotel.Genuine Hotels.com guest review
"The Sam Houston for the Opera"
We stayed here for our Opera weekend. Very nice and friendly staff. Rooms also clean and stylish. Highly recommendGenuine Hotels.com guest review
"Fun fun fun!!!"
Great!Genuine Hotels.com guest review
Back in town for a weekend long sports event. Beautiful hotel! I've never met a friendlier more pleasant staff. Walked to Minute Maid walked to restaurants. Easy access to all the Mid Town night life!!! Will definitely be back.Genuine Hotels.com guest review
"In room amenities"
We were in town for a vollyball tournament & wanted to stay close to the event center. We usually stay at one of the nicer chain hotels/motels that provide basic amenities including refrigerator, complimentary water, etc. Since this hotel provided neither in our room, we looked for a machine to get cold water. Couldn't find it. They did have warm bottled […] water available, but that wasn't what we wanted! For the price of the room for one night we were very disappointed with the amenities, but on the other hand, the hotel staff were friendly, competent and very helpful. If room amenities are not important, this is a great place to stay in Houston Read moreGenuine Hotels.com guest review
Great classy rooms. The elevator kinda smells like a sewer, same smell as when I stayed before.Genuine Hotels.com guest review
Not so bad for the price we paid. The room was smaller than we expected it to be. There were some little things that really bugged me as far as dust and stains, I would have felt more comfortable had it been cleaner. Overall not too bad of a stop we walked to get a bite too eat and got to sleep in since check out time is at noon.Genuine Hotels.com guest review
This hotel is amazing! The staff were very helpful and friendly.. This hotel will make you feel like a million bucks! The pictures of the rooms are NOT deceiving! The restroom is so beautiful and clean! I had a Phenomenal time here me and my fiancé will return!Genuine Hotels.com guest review
"Great for business trip"
Good hotel. Clean room. Nice shower. Bed was very comfortable. The staff wasn't very helpful.Genuine Hotels.com guest review
"stay here if you want no sleep, no service"
Booked a "deluxe" room, would hate to see standard. Bathroom was dirty, was the only one in the resturant at 730, there was one on on staff, had to hunt someone down, the recpt. clerk wasc flirting with a cop and just to busy to bother. Street noise in this place is unbeliveable....no way this is a 4start...at best 2Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Exceeded my expectations!"
The interior of the hotel really exceeded my expectations. It was clean, well lit, with friendly and helpful staff. The room was very clean and the bed was comfortable. The location is about a 15 minute walk from the Convention Center, and there is valet parking 24/7. There is a complimentary selection of breakfast foods in the lobby in the morning […] - including coffee, tea, milk, juice, cereal, fresh fruit, and pastries. Read moreGenuine Hotels.com guest review
We stayed one night after a night out and this hotel was perfect! Room was extremely clean, comfortable an perfect location. Hotel staff was friendly and very informative.Genuine Hotels.com guest review
Very nice service, especially the valet.Genuine Hotels.com guest review
Stayed for two days to see the city and meet a friend. Staff was courteous, except it took multiple calls to get a bucket of ice. Valet staff was awesome.Genuine Hotels.com guest review
The appearance, condition and furnishings of the hotel are lovely; but the service is some of the worst we've encountered. We attended a wedding and reception here and it was perfect.Genuine Hotels.com guest review
Beautiful room, comfortable bed, extremely friendly and helpful staff.Genuine Expedia guest review
"nice to stay but no food"
Everything was good but foodGenuine Hotels.com guest review
"nice place to stay for work"
Nice boutique hotel, upgraded me to a suite due to availability - unfortunately I didn't get to enjoy it.Genuine Expedia guest review
Room smelled musty and old.Genuine Hotels.com guest review
Excellent, from the staff to the room. Accommodating, comfortable, a very lovely boutique hotel. Will stay again on our next trip to Houston.Genuine Hotels.com guest review
"Great Little Hotel"
Staff were fantastic and went out of their way to be accommodating. The hotel itself is clean, beds are super comfortable, rooms are a decent size and pleasantly arranged. Bathrooms are a nice sizee also and we weren't crowded with us both getting ready at the same time. There were some very minor issues such as over crowded elevators and a light being […] out in the bathroom, but nothing so severe it was a bother. The ac/heat worked better than any hotel I've ever stayed in and the water pressure in the shower was fabulous. The complimentary shuttle was also very convenient as it was in the 30s and raining on our night out. Minor drawbacks: Parking is a stiff $28. If you elect to park in the lot across the street, the machine you pay doesn't work consistently for printing out the ticket you are supposed to leave on your dash. We took a photo of our confirmed payment and the error on the screen just to be safe. The are no ice or vending machines, and room service courses at 10pm. No in room fridge either. If you get thirsty or need a bite after that, it's either off to the in hotel bar or head out of the hotel itself. Oh, or drink/eat the outrageously overpriced bottle of water & snacks the hotel leaves in room. Overallwenjoyed our 1 night getaway and would probably stay again. Read moreGenuine Hotels.com guest review
"Completely shocked with low and poor service"
when I arrived the guest agent was not even at the front desk; once he returned it was as if I was interacting causally with a pal. Not personal or professional touch of service. When I got up to the room, it was already occupied by a previous tenant. Food plate with eaten food on it, trash on floor and within trash can. Management has been slow to […] resolve Read moreGenuine Hotels.com guest review
"Will come back"
this was my second time at The Sam and I love how it is right in Downtown Houston just walking distance from the city night life. I will definitely be coming back.Genuine Hotels.com guest review
We live in Montgomery County and were meeting family at the Autorama car show which was at the George Brown convention center, so we wanted to save some driving time and stay in a historic hotel. It was absolutely lovely!Genuine Hotels.com guest review
"Amazing hidden gem"
Amazing hidden boutique gem. Front desk was super helpful with recommending some amazing mixology bars. They even had a free shuttle to get us around. Great staff and super clean, modern rooms.Genuine Hotels.com guest review
We loved this place. Quaint. Boutique style. The valet staff is great. The courtesy shuttle was really handy. Very nice place to stay.Genuine Expedia guest review
"Fantastic hotel, neighborhood could be better"
The room was fantastic, the service was pretty good, and the shuttle service was very useful. The neighborhood was a little dodgy, and there's not a place to park without spending an extra $25-30 bucks. Elsewise, a great hotel.Genuine Hotels.com guest review
"Quaint and eccentric!"
I booked this king deluxe for a birthday stay. The staff was professional and very friendly, including the shuttle service driver...awesome! The room was quaint and eccentric, great pick for the occasion.Genuine Expedia guest review
This hotel is in central downtown houston. It is easy to get to the surrounding bars.Genuine Hotels.com guest review
"Fantastic hotel downtown Houston"
Very romantic hotel. I surprised my wife for our anniversary and we were both very impressed. Hotel staff was top notch and room was very nice. We even received a complimentary bottle of champagne. We will definitely go back.Genuine Expedia guest review
There were a group of homeless men on the corner of the street every night, and there was a bandaid that covered my peep hole on the door. Other than that, the staff was friendly and valet was fast.Genuine Hotels.com guest review
Great hotel! We got the Executive Suite for a great price! It was very spacious and I loved the bathroom. Everyone was very pleasant and professional. I ordered a few ice buckets that were promptly delivered to my room. I wish there were better parking options. I'm not a fan of doing valet. There are a few lots in the area but they're a little sketchy. […] But overall, my stay was wonderful and I'm definitely coming back! Read moreGenuine Hotels.com guest review
I was a bit shocked regarding location. It was across the street from a homeless shelter and I felt unsafe. However, with that being said, the service was great and very helpful, the room was nice. The restaurant had a very limited menu. However, what they served was tasty.Genuine Hotels.com guest review
The stay was great, room was perfect, however, the area is a bit extreme. There were eight police cars outside due to homeless people fighting. Hotel is nice though. Great skyline view!Genuine Hotels.com guest review
"area bad. room decent"
From our room we watched a homeless man get knocked out and kicked repeatedly in the head. Ems and police were called. Was informed that the building they were in front of was a soup kitchen.Genuine Hotels.com guest review
Booked room as a quick getaway for me and my boyfriend. Staff was very friendly. The room was nice and clean. Love the decor! Got a great rate on the room as well.Genuine Hotels.com guest review
I stayed here to get away for the weekend and it was pretty good for the price I paid on hotels.com. the good things are the ambiance and decor, the fact that it's a historical building, the staff was decent, the upgraded bathroom, and the car service amenity. The downfall is $30 per night for valet, the bar closes before 11, our sink and shower drains […] seemed clogged, when I requested a refrigerator it seemed like the just brought one in from an old closet that they had a bunch sitting in. There wasn't enough room to put 2 to go boxes in it because it was so small. Then again there was no microwave to warm our food anyway. There aren't any ice machines but you have to call to have someone deliver it to your room. Lastly there was no brochures to order any room service. Seems like the bad outweighed the good here. I would only stay here again if I got the hotels.com price of $75 a night its not worth the usual $150+ per night. Read moreGenuine Hotels.com guest review
Beautiful room at an excellent rate. Pleasant surprise. Was in easy walking distance from everything we wanted to doGenuine Hotels.com guest review
"Great Downtown Hotel"
We really enjoyed our stay at the hotel. We didn't stay long, but the staff and room both exceeded expectations. Should we return to Houston, we will absolutely stay again.Genuine Expedia guest review
Great hotel for a romantic getaway!!! There is also a free shuttle that takes you anywhere in the area.Genuine Expedia guest review
"Family Remodel Getaway"
We stayed for a week while our home was being remodeled. Hotel management was great and the Valet services was exceptional!! We had a baby and a dog with us and enjoyed our stay. Only issues was their restaurant/room service was going through changes and the maid service did not come to our room a few times. However, if we called they were there to […] remedy immediately. Overall, I would stay there again. Read moreGenuine Hotels.com guest review
"Perfect for our staycation!"
We loved our stay here and will definitely stay again! This was a last minute booking, like 2 hrs in advance last minute, on our friend's recommendation. The valet is a one time $30 charge for the entire stay. The front desk was very informative and helpful when we asked where the local bars were located and what they recommend. There is a complimentary […] shuttle available to use within a 3 mile radius which worked out perfect for us! The room was extremely nice. There was a bit of renovating going on in the hallway but this did not affect our stay. The bathroom was fantastic! Newly remodeled and beautiful with a shower (no tub) that looked like all slate with glass doors. Beware the snacks on the desk though as they charge for all but the coffee! :-) We ended up a Capt. Foxhearts for drinks which ended up being a diamond in the rough for us. You have to into a "law office" door and up the stairs to get to it. Specialty cocktails and mellow atmosphere. We did not use the hotel's bar or restaurant. Perhaps on our next stay. We highly recommend this hotel! Thank you, Sam Houston Hotel, for a wonderful stay!! Read moreGenuine Expedia guest review
"FABULOUS DOWNTOWN HOTEL"
Found my favorite hotel for downtown Houston! Free coffee and baked goods in the morning. There is always fresh fruit at the desk to grab. European inspired modern decor in an old establishment. Minor inconvenience of not enough counter space in the restroom, but they have the Aron task chair and high end thread count linens which makes up for it. Ice […] is delivered upon request. Free WIFI. This hotel reminds me of the Tiger Hotel in Columbia Missouri. Valet is $28 day, reasonable for downtown area (Chicago is $50/LA is $40). As with any metropolitan area, homelessness is abound. Definitely stay on next business trip. Read moreGenuine Hotels.com guest review
My husband and I had an awesome time. The staff and hotel room was wonderful. There is homeless people living in the area but they posed no threat to us. The blueberry muffins for breakfast were the best. We are excited to stay at" The Sam" for our future trips to Houston, TXGenuine Hotels.com guest review
"Great place down town."
Great service. King size bed is getting old... or just unusually firm. Breakfast buffet was $15, didn't eat it. Complementary muffin, banana and coffee was great!!Genuine Hotels.com guest review
Neat hotel. I like the modernized rooms. Will definitely try to stay there again the next time I'm in H-town!Genuine Hotels.com guest review
"the hotel lives up to its 4 star rating."
unassuming, centrally located, a refreshing experience, with courteous and efficient staff without all the traffic and the "hustle and bustle" of chain hotels. Also, environmentally concious - guests have the option of deciding how often they want their linen and towels washed. Overall, a very enjoyable experience. Only drawback, no self-parking and […] a $28.00 daily valet service. Read moreGenuine Expedia guest review
"Great staff, Horrible room"
The hotel staff was amazing and provided excellent customer service. Unfortunately the hotel room itself was very bad, with old coffe in the machine, a crusty toilet and dirty shower in my room. To me this was completely unacceptable, even more so was that I was in a special access room for handicapped guests. I will not be coming back to this hotel […] and will advise others against it as well. Read moreGenuine Hotels.com guest review
Disappointing. Expected a bit larger room. View was of an alley. Garbage truck backup alarm in that alley sounded at 5:30am. Bathroom decor nice but tight quarters. Lobby was stark. The hotel's bar itself was OK but the bartender seemed like he'd rather be somewhere else, and was very loud--banging empty liquor bottles like he was in a raucous night […] club, not conducive to a quiet drink with my wife. Were hungry but no hostess and no patrons in the Hotel Restaurant so we left to go eat elsewhere. Took the courtesy car as we wouldn't have walked anywhere at night in the hotel's location (lots of vagrants). Driver of the car was very friendly and helpful with information about the area. Read moreGenuine Hotels.com guest review
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