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Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana

3.5 stars
Avda. Francia s/nPlayas de Bavaro, Punta CanaLa AltagraciaDominican Republic, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.7 / 5
WiFi
Good internet service
Beach
Beautiful beach
Amenities
Great amenities
Cleanliness
Clean
69See all 69 Hotels.com reviews
From 4,835 reviewsTripAdvisor Traveller Rating

Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana

Hotel Info: ‎866-539-8117‎

from $197
  • Deluxe Room
  • Suite (Loft)
  • Junior Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 364 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 1 - 17)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Grand Palladium Palace Resort Spa Casino All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35 per vehicle (roundtrip)

WiFi is available in public areas for USD 0.01 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast
  • 13 restaurants
  • 14 bars/lounges
  • 4 poolside bars
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Spa tub
  • Casino
  • Nightclub
  • Beach umbrellas
  • Swim-up bar
  • Tennis on site
  • Sauna
  • Beach towels
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 1313
  • Conference space size (meters) - 122
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 17
  • Year Built 1992
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • MP3 docking station
Stay connected
  • Desk
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Windsurfing

Land activities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 1 and 17 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Wireless Internet access
  • Offsite tours

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Zentropia Spa. Services include massages, facials, and body treatments.

Guests under 18 years old are not allowed in the spa.

Dining

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Gran Cantina Mariachi - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

El Quijote - This restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

Steak House - This restaurant specializes in Argentinean cuisine and serves breakfast, lunch, and dinner.

Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana’s small print

Also known as

  • Grand Palladium Palace Resort Spa Casino All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35 per vehicle (roundtrip)

WiFi is available in public areas for USD 0.01 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 69 reviews

Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Fair2.0 / 5
It was okay..
It was okay. To me it was boring and the food was horrible. All of the restaurants were alwaya full . I ate at the buffet and to me was not good at all. This hotel is not recommended for the fact that its too big and boring.
2 night romance trip
Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Poor1.0 / 5
Don't stay here
Horrible hotels a ton of construction. We didn't have water 3 days in a row for a few hours every morning. Hotel rooms are good for big families but if your looking for comfort I would find a different hotel. Most of the workers look miserable and don't want to work. The food presentation looks great but it taste absolutely disgusting. I came home with a nice stomach bug. They're cooking for quantity not quality. This hotel is very large you must take a train that goes around the resort . Nothing is labeled and the workers are not very helpful . Overall just find a different hotel you will be extremely disappointed. August 16-24 2015
8 night family trip
Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Fair2.0 / 5
Even if a great deal, be careful!
Went to this resort because of a teaser deal. This was probably the worst vacation.No one spoke English well enough to be understood, food was mediocre at best, and drinks when you could get them were watered down.We had to change rooms because of flooding when it rains and the air conditioning made it smell.The activities were geared toward younger crowd and you will be constantly hounded to pay for exclusions, cigars, or jewelry. Now, if they had as many people willing to get a drink as they had soliciting, maybe that would be a start.It was also off putting that there are areas that you cannot access because you weren't of elite status.In their favor, the grounds were imaculate and the people seemed friendly. It is too bad there is such a language barrier.The worst part is the airport. For that alone, I will not revisit the Dominican. I had no cell service and the wifi was down so I could not find my friend. There are multiple wings to the airport and they do not connect.Now this may have been easy enough to navigate if there was an information/help desk or even monitors showing flight arrivals.There is also no water while you sit there and helplessly wait.And here the language barrier was the worst. After hours of waiting, it was then frustrating to be attacked by the transportation workers only to find out later we were overcharged for our trip to the resort.
5 night trip with friends
Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Good3.0 / 5
Good Stay
Hello, My stay was good overall. The staff were extremely friendly; however, the responsiveness was delayed. There was a leak in my room, phone did not work thus making me walk quite a distance to the lobby on all issues.
2 night trip

See all reviews

Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana

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