"Central Location, Comfortable Stay"
Great hotel in a central location (Hamra Street), close to the sea, 10 mins from the downtown area, and near various local and international stores... room was fairly clean in line with 5-star standars although don't expect a modern sleek luxury hotel... it is fairly basic and standard and the rooms are a bit old now... also the food (room service) […] was average. I asked for fries and it came with no ketchup or mayo... which followed 20 mins later... no other major issues... Read moreGenuine Expedia guest review
"Sweet Spot of Hamra, Beirut"
The location is great for this hotel. In the heart of Hamra district, across from Cafe Hamra and many other cafes. A short taxi ride (averaging a $1 or $2 per person) will get you into any of the surrounding neighborhoods: Pigeon Rocks, Zaytouna Bey, AUB, etc. The rooms are convenient and clean. Booking a "sea view" or "city view" is irrelative, there […] is a sea of buildings within the view before you catch a glimpse of the waters. Great hotel overall, recommended. Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hotel Beirut Dear Valued Guest, Thank you for staying at Crowne Plaza Beirut, and thank you for taking time to provide us with your positive feedback.We are very pleased that you have enjoyed our location.Thank you again for staying with us and hope to see you soon. Fady Sawaya General Manager.
"strategically locted hotel"
a well placed hotel in middle of el-hamra street nice rooms and has a smokers floor all on its own for those who do somke all in all a good place to stayGenuine Expedia guest review
Response by Crowne Plaza Hotel Beirut Dear Valued Guest, Thank you for staying in Crowne Plaza Beirut and thank you providing us with your feedback. We are pleased that you have enjoyed our location along with our services. Thank you again for choosing us and hope to see you soon. Fady Sawaya General Manager
King suite 18 floor is an exquisite view!! Clean rooms and a quiet hotel with a large breakfast buffet selection!!Genuine Expedia guest review
Response by Crowne Plaza Hotel Beirut Dear Valued Guest, Thank you for staying at Crowne Plaza Beirut, and thank you for taking the time and providing us with your candid feedback. We are very glad that you have enjoyed your stay at our hotel along with our services! We look forward to serve you in the near future. Sincerely, Fady Sawaya, General Manager
They are very friendly if you ask them for an advise they do there best to helpGenuine Expedia guest review
"Good hotel in Beirut center"
The hotel is a little bit old, but the location is perfect in Hamra street.Genuine Expedia guest review
"Nice hotel central and close to all areasb"
I enjoy the hotel .This the second time I come to this HotelGenuine Expedia guest review
"Shame about the Internet Charge"
This is a really nice hotel with great staff, top notch rooms and a very good location. But they charge $18 a night for wifi. That's not good in a city where a pay-as-you-go sim card is $20 for the sim and $50 for the service. Wifi should come with the towels in the big cities like Beirut. If you're traveling for business or pleasure it is indispensable […] -- in this instance keeping up with the news and knowing which parts of the city were safe during a time of some political unrest -- was pretty important. Read moreGenuine Hotels.com guest review
"Great Place for Business and shopping"
Great Location, Energatic atmosphere, good location in the heart for Beirut and excellent for shopping and businessGenuine Expedia guest review
"Great hotel in the heart of Hamra"
Great hotel in the heart of Hamra; clean, comfortable room, helpful staff. We really enjoyed the rooftop pool!Genuine Expedia guest review
"DON'T EXPECT MUCH, NOTHING IS FOR FREE THERE!!!"
THE HOTEL LOCATION IS THE BEST ASPECT ABOUT IT. THEY NICKEL AND DIME YOU TO DEATH!!! NEED INTERNET, VERY EXPENSIVE. WANT BRKFST, IT'S ONLY $30. USD NEED TO SCAN A SHEET OF PAPER/LETTER, IT'S $10 USD. NEED TO BE PICKED UP OR DROPPED OFF TO THE AIRPORT IT'S $100. A CAB RIDE FROM THE HOTEL IS ONLY $20. USD (BARGAIN W/DRIVER) IF YOU HAVE A PROBLEM, IT TAKES […] 5-7 PEOPLE TO GET IT RESOLVED ONCE AND FOR ALL!!!! NOT VERY ORGANIZED AT ALL. Read moreGenuine Hotels.com guest review
Nice hotel with excellent location. Friendly staff but wish the food in the hotel was a lot better.Genuine Expedia guest review
"Wonderful experience in Beirut"
Excellent location. Wonderful staff. They were very helpful and went out of their way to make our stay very pleasant. I would definitely stay there again and again.Genuine Expedia guest review
"Crowne Plaza - Hamra"
The Crowne Plaza on Hamra was overall a good hotel. Housekeeping service was quite slow. We lost hot water for 2 days.Genuine Expedia guest review
"BEY hotel - central location"
All very good with two disappointments. Indoor pool was in with the restaurant so unable to use. Bad opening times for the pool and the room towels were so old they were frayed and like cardboard.Genuine Hotels.com guest review
"Safe Surrounding neighborhood"
Hotel is fine and safe surrounding area Walking distance to shopping mall Hotel is fine with the rateGenuine Hotels.com guest review
Great location; comfortable rooms; Good selection of English channels.Genuine Expedia guest review
Good time, small problem that staff sorted out very well.Genuine Expedia guest review
Response by Crowne Plaza Hotel Beirut Dear Valued Guest, Thank you for choosing Crowne Plaza Beirut. We are very delighted to know that you have had a good time at our property. Our team is oriented towards providing seamless services to ensure that customers have memorable and enjoyable stays. Awaiting your visit in the very near future. Sincerely, Fady Sawaya General Manager
Everyone frighten to stay go to Lebanon , but the place is great. And safe. This hotel does the best for youGenuine Expedia guest review
"Our first visit"
A good mid range experience - check out the roof top pool - it is unique!!Genuine Expedia guest review
Response by Crowne Plaza Hotel Beirut Dear Valued Guest, Thank you for choosing Crowne Plaza Beirut and thank you for taking the time and sharing your feedback with us. We are delighted to know that you had a good stay and pleased to know that you enjoyed our roof top pool.Our aim is to consistently deliver seamless services accompanied by memorable stays. Until then, wishing to serve you in your next visit. Sincerely, Fady Sawaya General Manager
"All about Lara"
There was a very very lovely lady at the front desk who served me the first time I stayed at the Hotel perhaps a year ago. She is very professional and charming. THANK YOU LARA.Genuine Hotels.com guest review
"Good Hotel in a good location"
I spent 8 nights at Crowne Plaza and was kind of pleased. However, i think there are somethings that could be improved to make this hotel better. For example, Wifi should be free in the rooms, the price of breakfast should be reduced (30 bucks is waaay overpriced). Some of the staff are rude..i was talking on phone at the terrace close to business center […] and one of the staff asked me if i was staying at the hotel and kept asking questions while i was still on the line until i showed him my room card. Overall it was a good expeience. Read moreGenuine Hotels.com guest review
Very good stay, guys in the Business lounge were very professional and helpful. AdamGenuine Hotels.com guest review
I wanted to be close to my daugter who is a student at AUB, so the location was excellent and the hotel was super great, very friendly staff great room great breakfast, I also had my 10 year old boy with me and the game area downstairs was just perfect for him.Genuine Hotels.com guest review
"Very nice hotel"
Stayed here during for 7 days. The hotel itself is quite nice and clean with good facilities, close to everything.Genuine Hotels.com guest review
"Location and Views"
I booked a superior room, which was on the 15th floor and had a nice view of the ocean and roof tops of the surrounding Hamra neighbourhood. The location is super - convenient, close to shops, restaurants and bars, and the views are fantastic! Everything else is average - the rooms are a bit small, the hotel needs a refurbishment. And the internet was […] a nightmare. I paid 20 USD + 10% VAT for a 24 hr wireless service. At no time are two computers or a computer and a smartphone allowed to be logged in simultaneously, so i needed to switch off between laptop and phone endlessly. Every time the phone goes to sleep you get automatically logged out, and have to enter again an 8-digit login and an 8-digit password. Lebanon now has 3G technology and next time when visiting buy a 3G dongle, stick it into your laptop and go. You will save money and wont have to bother with the ridiculous Crowne Plaza system. Read moreGenuine Hotels.com guest review
"Wonderful hotel in a wonderful area"
I never thought it would be amazing like that.Genuine Hotels.com guest review
"very good and convenient in Beirut."
quite convenient. excellent staff and courtesy. good value for money. excellent buffet breakfast.Genuine Hotels.com guest review
"Would stay here again"
Clean hotel, very friendly and helpful staff. Good central location. Would stay here again. We upgraded to an Executive room. The Executive lounge was very small and food and beverages available was pretty limited (snacks only available between 6.30pm-8.30pm) in comparison to other exec lounges I have used.Genuine Expedia guest review
"Crowne Plaza Hamra is top notch"
Ever since my first stay at this hotel, it has rocketed to one of my favorite places to stay... period. The staff is attentive, and if there is something that they cannot provide, they strive to let you know where you can get the item. The Airport pickup was on time and the taxi driver knew enough about Beirut to avoid major traffic enroute. They even […] allowed early check in when I called to request it. From here forward, the Crowne Plaza Hamra will be synonymous with my stays in Beirut. Read moreGenuine Hotels.com guest review
This was my first stay at the hotel and I would not recommend it to anyone purely because of front desk staff attitude. My greeting at reception when I first arrived was zero, as front desk staff only great you if you show a 5 dollar note to them. I had to wait for 10 minutes until I was served, even though there was no one else waiting as front desk […] staff were chatting to each other (and I understand Arabic) about hotel management and problems. Anyway, the room is very good and very clean and it was also very quiet, and that’s what I look for when I am travelling on business trips. I had access to the executive lounge ‘’with extra cost’’ because I needed some peace when I was working and internet connection was available there too. Staff at the lounge were excellent and they really take care of you and treat you like a guest. Bottom line, I dealt with front desk staff on several occasions and with different members and it seems like they all have attitude problem and forced to work there. The question is, would I stay there again….. NO Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hotel Beirut Let me first thank you for staying with us during your recent business trip to Beirut. I am sorry to hear about your experience during your last stay. Thank you for bringing this matter to my attention and be assure that your feedback will help us serve you and all our guests better in the future. I would appreciate if you send me an email with all details and feel free to call me anytime you plan to visit Beirut. I am looking forward to welcoming you again at Crowne Plaza Beirut. I wish you all the best in your business and personal endeavors.
"perfect fits all for the price."
Excellent, perfect location with loads of bueatiful resturants, bars and cafes nearby. close to the prom only a 10 minute walk. taxis at the hotel are over priced, with some rip off drivers, be careful and bargain. Food at the hotel is average, far from the best i have had, use the cafes nearby instead.Genuine Expedia guest review
"Bra hotell med fin beligenhet"
Fint hotell, sentral beligenhet. kan bruke fitness senter på siden av for trening. Utenom en lite behjelpelig resepsjonist når vi sjekket inn var det et fint opphold.Genuine Hotels.com guest review
Response by Crowne Plaza Hotel Beirut Dear Valued Guest, Thank you for choosing Crowne Plaza Beirut and thank you for your feedback. We like to offer seamless services and great hospitality. Hope to be of great service for you. See you soon. Sincerely, Fady Sawaya, General Manager.
"bra hotell,med god beliggenhet"
Litt dårlig start på oppholdet da resepsjonist var en smule arrogant og frekk og lite behjelpelig. Hadde booket med frokost, men det ville ikke resepsjonist gå med på til tross for jeg viste han bestilling. Han klarte helle rikke sjekke oss inn for to dager som oppholdet varte, men kun for første døgn, noe som førte til at kort sluttet å virke halveis […] i oppholdet . Utenom dette så var hotellet meget bra til prisen Beliggenheten er fin og service ellers utenom resepsjonisten meget bra. Read moreGenuine Hotels.com guest review
O pior hotel que ja fiquei. R$ 1,00 é caro. Não vale absolutamente nadaGenuine Hotels.com guest review
Response by Crowne Plaza Hotel Beirut Dear Valued Guest, Thank you for staying at Crowne Plaza Beirut and thank you for providing us with your feedback. We are sorry to hear you had less than a pleasant stay with us. Please contact us at cpbeirut.com or provide us with your contact number so we can obtain additional information. Hoping to be of great service to you in your next stay. Sincerely, Fady Sawaya, General Manager.
호텔 위치가 좋고, 스태프도 친절함. 음식은 좀 별로이나 전반적으로 베이루트 호텔이 그런것 같음.Genuine Hotels.com guest review
街中にあり、便利でした。朝食の野菜やチーズの新鮮さがベイルート市内の他のホテルより良かったです。フロントのスタッフも親切で（この国の人は総じて日本人よりも親切ですが）私の覚束ない英語にも一生懸命対応してくれました。残念だった点は最上階のプールが営業してなかったことです。改築中とのことでしたが、どう見ても客が少ないから開けていないだけっぽかったです。近くにランドリーショップやスーパー、おいしいカフェなどがあって便利だったのでハムラ通り近辺に用事がある人にはオススメです。Genuine Expedia guest review
Response by Crowne Plaza Hotel Beirut Dear Valued Guest, Thank you for staying at Crowne Plaza Beirut. We do appreciate you taking the time and providing us with your candid feedback. We are glad to know that you have enjoyed your stay with us! Our renovation comes in line with always providing our guests with the best service out there. Awaiting to accommodate you in the very near future. Sincerely, Fady Sawaya, General Manager
"Hotel con personal de recepción poco amable."
El personal de la recepción es poco servicial y amable, lo cual contrasta con la amabilidad y hospitalidad de los libaneses. A diferencia los botones si lo son.Genuine Expedia guest review
Geweldig goed hotel alles perfect geregeld vanaf aankomst tot vertrek. Personeel deed alles om ons verblijf zo aantrekkelijk mogelijk te maken. Niets was te veel voor hen en iedereen stond direct klaar voor je. De locatie was in hartje Hamra waar alles aanwezig was voor een kort verblijf . Hotel zelf heeft een uitstekend restaurant op de 21e verdieping […] met uitzicht over Beirut. Wanneer we terugkomen in Beiroet gaan we zeker weer naar Crowne Plaza Beiroet hotel. Dit hotel is perfect voor de Europese reiziger. Read moreGenuine Hotels.com guest review
hotel senza servizi, piscina non usabile, gym esterno.Genuine Hotels.com guest review
"ottimo per tutti"
molto piacevole per la posizione per il personale per la qualità dei servizziGenuine Expedia guest review
Merci a tout le personnel ils étaient d un professionnalisme sans égard Un grand merci à Mr Antoine au restaurant du 19 étages .Genuine Expedia guest review
"excellent to stay"
so convenient , high quality, central location, perfect accommodation for beirut visitGenuine Hotels.com guest review
"bon emplacement pour les visites"
bon hotel chambre spacieuse agreablepiscine tres chaude avec vue magnifique sur la villeacces a la plus belle salle de sport de beyrouth le fitness zone. le point negatif personne ou presque personne des emplyes ne parle francais!! puis chere wifi, et cher parking!!Genuine Hotels.com guest review
O hotel foi otimo. Unica ressalva - no chek in me explicaram que por um fee extra de US$ 40,00 dolares teriamos wi fi gratis no quarto e cafe da manha - o que nao ocorreu - o wi fi no quarto somente pagando..Genuine Hotels.com guest review
"Crown Plaza, Beirut"
Tam merkezde, şehrin en canlı caddesinde bulunan oteli şiddetle tavsiye ederim. Kahvaltı nefis, hizmet mükemmel.....Genuine Hotels.com guest review
"Not worth it"
Not what we expected from a five-star, or even four-star hotel. Housekeeping could never leave robes and towels for all in the room, we always had to call for more and wait. And wait. Which is surprising considering the extreme amount of knocks we had on our door every single day. The house keeping, the fruit guy, the one asking if things were ok (but […] with no will to fix anything) and, most annoyingly of all, as soon as we'd had our room service delivered, there'd be a guy asking for the trays back. Then all would come again a half-hour later. When ordering food from room service, they'd omit things without asking first only to tell us they were out of the ingredients when we called again. Might have wanted to know that before-hand... Also, the house-keeping had their definition of "trash" and would throw away things like receipts and shopping bags lying around. The things that were good: friendly reception staff with flexible check-out times, water pressure in the shower terrific and cleanliness and amenities good. Read moreGenuine Expedia guest review
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