Best Western Fountainview Inn And Suites - Houston

We had a cool, clean, comfortable, quiet room. The staff was friendly and helpful. We chose to stay at this hotel for a second time.

Genuine Hotels.com guest review

Not bad for a one night stay, my airconditioner had a little bit of noise which i did not like. And the hotel had some type of Chemical smell, may not be a big issue.. maybe im just sensitive.... The bathroom was really nice. I would go again just because of the bathroom, nice refreshing shower...Overall good hotel

Genuine Hotels.com guest review

Everything was clean and in order the food was good and the services nice. Will be staing again

Genuine Hotels.com guest review

I always enjoy staying at this location. The staff is very hospitable and the hotel is spotless.

Genuine Hotels.com guest review

Stayed 3 nights here. Fairly small, quiet, and comfortable. Hotel itself is in good condition and seems inviting overall, very nice lobby area. Great location with easy access to US 59, Westheimer, Hillcroft. Room (1 king bed) was spacious and clean; bed was quite comfortable despite squarish pillows. Bathroom was about average size, great counter […] space, good tub, plenty of hot water. Cheap toilet paper but I find that even at swanky hotels. The doors are a bit large and close loudly, but otherwise our time at the hotel was quiet and undisturbed. Main detriment was the room A/C + heater, it is somewhat loud and droning, does not have a temperature control feature with auto-start and auto-shutdown. Breakfast from 0630-1000 is good! Cereal, milk, coffee/tea, bagels, toast, muffins, danish, scrambled eggs, one meat, waffles, bananas, oranges... Somewhat light choices but still satisfying. The breakfast area has plenty of space and there's a TV to watch as well. There are both a small fitness center (4-5 machines including treadmill, stepper, weight machine) and a small business center (computer and printer I believe), serviceable enough for a smaller hotel such as this. Most parking is in the back of the hotel near the pool. Front desk was very kind and helpful during my stay, even found an item I had dropped in the breakfast area and returned it to me before I left. I would definitely stay here again when I return to Houston! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was clean. the neighborhood looked bad.The hallway and rooms were smelling smoke and moisture. Would not recommend if you are looking for a clean comfortable stay .The location was near counsulate and maybe good for the price.

Genuine Hotels.com guest review

One week stay. Comfortable beds. Quiet rooms. Worth the price I paid. Internet connection a bit sluggish for a few business teleconferences with home office but still adequate.

Genuine Hotels.com guest review

Everything was fine and comfortable and the breakfast was good, too - Only the internet service kept dropping and was very frustrating since I was on a business trip and trying to work in the evening

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I have been to a lot of hotels. This one I rate above most of them.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Much better than my expectation. The room is comfortable and clean. The front desk lady in the evening was very nice and friendly. When my baby boy was crying because of Jet Lag, She gave my baby a candy. It's really warmthy. The breakfast is good for my family. We will stay this hotel again if we go to Houston next time.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very old infrastructure, almost all switches are so hard that your finger will pain to switch them on! not a value for the money....there are plenty of hotels in the same budget, look for alrtenrate hotels

Genuine Hotels.com guest review

This was definitely a great hotel. Great breakfast, cleanliness, and staff.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was actually nicer than I thought it would be. It was close to the Galleria and easy to access the highways. Staff was helpful . Breakfast was decent. Common areas were clean. It suited our needs as a home base while my son was attending a hockey camp.

Genuine Expedia guest review

Old fashioned room air conditioners are very noisy. Beds are uncomfortable, carpets are old, furniture is "vintage", etc. The whole place needs a serious update.

Genuine Expedia guest review

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Genuine Hotels.com guest review

it was comfortable, the pool could use more attention.

Genuine Expedia guest review

Its not actually in the "Galleria" area as Expedia shows, but, "Near Galleria" as the brochure in the room states. Not the nicest of neighborhoods. OK during the day, but I was did not take a walk after dark.

Genuine Expedia guest review

This is happen to me for the first time in 25 years for business travel. The room has been prepayed and the front desk clerk ask me for driver license and credit card not to do incidental card verification but to make a photo copy of them. This seriously violate pesonal and credit card security. When I ask the clerk why she have done this her reply […] to me was, this is Hotel policy? Read more

Genuine Hotels.com guest review

The hotel was a little noisy. We could hear the people upstairs walking around the room during the night.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel is definately on the low end of any Best Western I have ever stayed at. There is definately no attention to detail or pride in the appearance of this hotel by the owners. While the staff was pleasant, the room was not. The room, along with the hallway had a musty/cigarette/covered up by air freshener. The air conditioner smells as though […] the coils have not been cleaned in a long time and may have caused my cold. The carpets are worn and again I can't say they have been cleaned recently. The tv is still an old CRT with about 12-15 channels. The surrounding area is fairly low end as well, I would not recommend walking around the hotel at night. The WORST part of this place has to be the internet connection however. The wireless runs around dial-up speed and is constantly cutting out. If you are a buisness traveler who works remotely on the road this is not the place for you. Read more

Genuine Hotels.com guest review

Great deal for the price. Very clean and confortable. I highly recommend this hotet if you want to be close to Galleria without paying too much.

Genuine Hotels.com guest review

good for the price, quiet room, breakfast buffet is good

Genuine Expedia guest review

This hotel was a great value. It was very well maintained and the staff was excellent. The breakfast was super.

Genuine Hotels.com guest review

The foyer is inviting.The desk staff was very courteous and helpful. The breakfast area was clean and serviced nicely; the menu was more than adequte. This hotel served our need (quiet night rest) but was not close to the areas of our interest. The computer would not work for me, which I repoprted. Restaurants were close by. I recommend this hotel for […] the business person or a family looking for clean, satisfactory service and good rates. Read more

Genuine Hotels.com guest review

Good night's sleep. Nice, clean, comfortable room with great pool and nice breakfast.

Genuine Hotels.com guest review

Room was clean and staff was nice. The hotel was in good condition and clean

Genuine Expedia guest review

Nice hotel for the price. Good service and nice complimentary breakfast. Only issue was surrounding area was a little scketchy.

Genuine Hotels.com guest review

Very friendly desk staff. Room and bathroom were clean and spacious. Mattress was a little soft for my back though.

Genuine Expedia guest review

We liked everything about our stay with two exceptions -- the posted check-in time at the front desk said 4 pm, the Hotels.com confirmation said 3 pm which created a bit of an issue but staff got us in with a short wait but they did point out that hotels.com was wrong. Second, the breakfast area should have had a microwave as we had our own gluten-free […] hot cereal which we wanted to prepare in the breakfast room to meet with another hotel guest but they only had hot water. We would have enjoyed a banana too. Read more

Genuine Hotels.com guest review

Front desk staff was courteous, however the room lacked shampoo. I left a note for the cleaning staff & it was supplied the next day, but should I really have to ask for a basic item? The fridge was too cold & my beer was frozen overnight. I guess warm beer would have been worse but I couldn't find any adjustment. Overall, the hotel was clean and comfortable. […] I have stayed in MUCH worse rooms, not a bad place for a business trip. Read more

Genuine Hotels.com guest review

At first, they didn't see the hotel.com booking, but the upgraded me to a suite without question upon seeing my confirmation. The room was real nice and quite. The workout room is also very good. The shower is my only complaint. The head is only 5-6" high, which is about 8" lower than I need it :)

Genuine Hotels.com guest review

Nice Hotel especially being near Galleria...three minutes drive even in traffic.

Genuine Hotels.com guest review

A nice hotel in a good location. No complaints here. I'd reommend it to anyone.

Genuine Hotels.com guest review

I would expect more for the money. The building was run down and the entire hotel had a really bad odor to it. The staff was friendly enough, but they didn't provide much in the way of service. The hotel is situated across the street from a ladie's club with a gentlemen's club a block away. This is not an ideal location when traveling with childr […] en. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very bad Customer Service. I Wouldn't recommend this hotel.

Genuine Hotels.com guest review

Love this Hotels Location!!!! Great price for Houston! But, i had slept on top of the Bedspread and covered with my blanket from home. Woke up next morning with a rash on chest and back. That was 3 days ago.....rash is now subsiding. Cannot say it was the Spread...but don't know how else it came about. Had stayed here before without incident!

Genuine Hotels.com guest review

the hotel was pretty good for the money, the lobby was cleans, employees friends and nice hot breakfast in the am.

Genuine Expedia guest review