Grand Hotel De L'Univers - Reims

The room was large, by European standards. Temperatures were very comfortable. Water was hot. Front desk staff were very helpful. Breakfast was good. Toiletries were minimal, but towels were quite adequate. There are no English television channels. Located one block from plaza with many brasseries and pubs. Prices were excellent. I will stay there  […] again. Read more

Genuine Hotels.com guest review

Not the best located place in town but a very nice place to stay. Nice room, nice lounge, great breakfast. Lots of nearby public transportation.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We arrived late and tired but were taken with the charming old hotel. The room was nice, and internet worked well. Very close to the pedestrian shopping area.

Genuine Expedia guest review

Hotel was across about two blocks from the train station and about two blocks the other direction from the pedestrian streets with restaurants and shopping, perfect for convenience without the noise. Room was on the small side, but had everything you need for a few nights' stay, had a nice large window. Staff was friendly and helpful.

Genuine Hotels.com guest review

This hotel was a fine base for exploring Reims - recommended

Genuine Expedia guest review

Not 'bad' as such but extremely basic - a 1 or 2 star rating, certainly never 3 star. Clean enough & with pleasant staff. I just needed a cheap hotel for 1 night so it didn't matter, but if I had to stay here for a few nights I would be unhappy.

Genuine Hotels.com guest review

It was supposed to be a grand superior room and we paid two or three times what we paid for rooms in other cities in Italy and France and it was one of the worst rooms we had during our two and a half week trip.

Genuine Hotels.com guest review

The staff at reception were helpful and allowed us to store our bikes overnight in the hotel rather than leave them on the car which was much appreciated. The room was simple but clean but certainly no frills and not somewhere you'd want to spend a long time. Unfortunately though our stay was marred after being woken at 6.15am by a drunk banging on […] our door very loudly shouting at us to open the door. After he disappeared we went down to speak to reception and they weren't very apologetic or helpful which was a bit disappointing. Read more

Genuine Hotels.com guest review

This hotel is located across from the railway station with a park full of tall leafy trees in between. It is also around the corner from the main pedestrianised street and walking distance to a few Champagne caves and the cathedral. We had a very enjoyable stay, checkout was midday and the hotel stored our bags for a few extra hours.

Genuine Hotels.com guest review

Our room was a bit dated. You could stand in the bath having a shower and see out of the window and into other rooms. Put me off having a shower! Nice bar, good breakfast buffet. It is an older building with faded charm. It's location is excellent with a huge selection of bars and restaurants almost literally round the corner. Convenient parking ou […] tside. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location, near stations, main town and sites. Rooms fine, everything worked, no grumbles. Excellent cheap stay in a great location.

Genuine Hotels.com guest review

Was good... Staff pleasant, rooms warm beds comfy... But... My room smelt like the toilet a little, bright lights on the sidewalk meant room couldn't darken right down... All in all good value for money though.

Genuine Hotels.com guest review

under renovations so some inconveniences. Close to city centre.

Genuine Hotels.com guest review

Hotel room in bad need of a upgrade, very 60's. Lovely staff and meal in restuarant. Nice and close to train station. Overall good value.

Genuine Expedia guest review

Nice hotel conveniently located. Room was fine and nice staff.

Genuine Hotels.com guest review

We paid that little extra for the premier room the room was big and has a new 32 inch tv. The hotel has a bar and restaurant but we dissent use them as the hotel is so close to the. Main street we just went down there. So lovely loctation 2 mins to the shops bars and food.we parked 30 seconds away which cost 3:50 euro for 5 hours. It was perfect […] for our trip to all the champagne houses and cellers. Read more

Genuine Expedia guest review

I booked this hotel via expedia with very good value and the location is very good. We found the free parking which is just opposite the hotel. The shower is very good and the bed is comfortable. I recommend this hotel to anybody. We watched the 800th asnniversary of Reims Cathedral light show which is magnificient.

Genuine Expedia guest review

The location of the hotel is excellent. It is near to the station, bars, restaurants shops and the cathedral. The staff were helpful, and were happy to book a visit to a champagne house for us. The breakfast was ok, although the cooked food at breakfast was disappointing. Our room was comfortable, but it is in need of an update. The bathroom functioned […] properly, but is showing it's age. Our room overlooked the road at the front of the hotel, and this could be noisy at night, so we needed to have the windows shut at night. This wasn't a problem in September, but in summer you could have a choice of being kept awake by heat or noise, as the rooms are not air-conditioned. Overall the room booked through Hotels.com was good value, but if I had paid the advertised rate it would have been disappointing. Read more

Genuine Hotels.com guest review

Hotel de l'Universe feels like a time warp - the lovely retro lift and dining room were great if a little un-loved. We were pleased with the service because they re-roomed us as our room was dark and had no view and also smelled of cigarettes. It was good value so no complaints, and we enjoyed the quirky 70s decor and the convenience of the central […] Rheims location - a great town; lots of bistros and restaurants and a lively vibe. Read more

Genuine Hotels.com guest review

Tiny room for the family, no air conditioning, incredibly noisy with everyone leaving the bars through the night. The carpet in our room looked like it was filthy and had a massive stain on it. Blankets on the beds were ancient. Restaurant was fully booked but simply wasn't big enough for the size of the hotel and all the restaurants (except for one […] pizzeria) were full too. Avoid Reims and this dump of a hotel at all cost !!! Read more

Genuine Hotels.com guest review

Hotel is located by the road, very close to the railways station and I would say in the centre of Reims, 2 min of the High Street. Nonetheless, the aria is full of similar 2-3 * hotels. The room I lived is located on the front side of the hotel and I wasn't able to sleep during 4 nights of my business trip due to the noise of the cars and screaming […] youngsters leaving bars and restaurants on the High Street quite late. I found the staff of the hotel unfriendly that has no understanding of customer service. My request regarding the iron was ignored twice without even informing me that it cannot be provided. However, the service is indicated under the hotel attributes. It’s a very typical low budget hotel with unfavourable location and unpleasant staff. I wouldn’t recommend this hotel to any one as there plenty of identical ones. Unfortunately, is very often what’s said in the hotel description and cached on pictures are not the same in the reality. Read more

Genuine Hotels.com guest review

My title says it all; the rooms and hotel are in a shambles and the staff are not very service oriented. However, the food in the restaurant is fantastic (though breakfast is not good at all)

Genuine Hotels.com guest review

This hotel is great value for money (when booked on hotels.com, maybe not so cheap if you book through the hotel directly). A perfect budget option. Our standard double room was spacious enough and was super clean all the time as it was serviced every day. The staff were lovely and extremely helpful. Location couldnt be better, it is right across from […] the towns free car parking and right next to the main pedestrian street. The only drawback was that it was quite hot at the time and there was no aircon. We really enjoyed our stay there. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is in a good location, but the rooms are small and dated. The hotel staff were nice, but the furniture was old, including a somewhat lopsided bed. Ok for one night, but not somewhere I would be rushing back to.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Kamer ok, achterzijde uitzicht op de afzuigkokers..........Aangeven dat toegankelijkheid belangrijk is. Toch slechte toegang rollator. Personeel vriendelijk, dineer geweld!g. Personeel vriendelijk.

Genuine Hotels.com guest review

Near by light train and Reims train station, it's quite convenient for tourists to travel around the city. Of course, for its price and hospitable service, I think it's really well, esp. for the reception. If I have 2nd chance to visit this city again, it's no doubt that I will choose this hotel again, so I give you guys a high recommendation.

Genuine Hotels.com guest review

superbe hotel, super bien placé, environnement calme, à proximité de la gare et du centre ville etc.. lit confortable, chambre bien équipée. personnel super acceuillant. rien à redire.

Genuine Hotels.com guest review

一泊しかしませんでしたが、立地も良くホテルのスタッフも皆フレンドリーでした。

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Muito boa a estadia, pois o Hotel oferece boas informações, pois o pessoal da recepção é muito prestativo e atencioso, além disso, o Hotel está próximo de uma rua central, onde se encontram os bares e restaurantes, e também está perto da estação de trem. Valeu a pena ficar neste Hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Alors que j'avais demandé le 3ème étage, j'aurais aimé être entendu.

Genuine Expedia guest review

Très bonne localisation (à 2 min à pied de la gare, 10 min de la cathédrale). La décoration est un peu triste (quelle idée d'avoir des murs gris et noirs?), mais les chambres sont confortables et le personnel est agréable et serviable. Le petit-déjeuner est très cher (13 euros). Mieux vaut aller chez Pain et Cie, à 2 min, sur la place d'Erlon qui offre […] de très bons petits déjeuner et brunchs à des prix attractifs. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Trés bon lit double par contre chambre sur chauffé .

Genuine Expedia guest review

Hotel d'un rapport qualité/prix très satisfaisant !

Genuine Expedia guest review

cadre agréable, bien situé et bon restaurant

Genuine Hotels.com guest review

la chambre très petite ok pour une personne vétusté et taches sur tapis de sol on a presque peur de marcher pieds nus dessus joints baignoire avec trous noirs peu de choses à faire pour avoir un tout autre look!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Arrivée à 12h15 afin de pourvoir aller déjeuner dans le centre ville de Reims. Accès à la chambre alors que le ménage n'était pas encore fait afin de pouvoir poser les valises. A 17h, ménage toujours pas fait. Pas de pression dans la douche. Assez bruyant la nuit (chambre donnant sur la rue). Décevant pour un 3 étoiles, on est mieux dans un simple  […] Ibis. Read more

Genuine Expedia guest review

jolie enseigne et vitrine mais c'est tout! ne vaut pas ces 3* ! chambres tres mal insonorisées! quand le voisin claque la porte on a l'impression que c'est dans notre chambre ! deco commune défraichie et vieillote! la chambre rénovée pas de trop mauvais gout ais salle de bain avec porte qui empeche acces au lavabo quand elle est ouverte! la salle de […] bain fait moins de 2 m2! wc et sdb avec baignoire dans la meme piece, donc peu de place!!!! ceci dit très bonne place dans la ville! Read more

Genuine Hotels.com guest review

gut gelegen, nur wenige Fußminuten von der Altstadt mit Kathedrale entfernt, am Wochenende freies Parken auf dem benachbarten öffentlichen Parkplatz , negativ: der Lift war defekt, nicht so gut bei einem Zimmer im 4. Stock, weiterhin hat das Internet nicht funktioniert (an der Rzeption gab es den Kommentar: it is defect, Frühstück war okay.

Genuine Hotels.com guest review

L'hôtel et bien très calme. Mais lors de,mon séjour, le wifi ne marchait et n'a pas été répare en 5 jours. Au 3ème jour, l'ascenseur est tombé en panne et n'a pas été répare avant mon départ. La salle de bains laissait un peu à désirer. Mais,il faut noter que l'hôtel est en cours de rénovation, ceci devrait donc s'améliorer.

Genuine Expedia guest review

Hotellet reklamerer med fri Wifi men det var ude af drift de 2 dage vi var der og de vidste ikke hvornår det ville blive lavet. De beklagede på ingen måde dette eller tilbød nogen form for kompensentation. Morgenmaden på hotelelt var ikke pengene værd, en time før den lukkede var buffet tom for æg, bacon og andre varme ting og vi måtte diskuterer med […] dem for at få fyldt op igen. Ærgeligt for det er et godt hotel, men de har meget dårlig service. Read more

Genuine Hotels.com guest review

Hôtel sympa mais pas de parking et surtout le wi-fi ne fonctionnait pas !Ca, c'est juste inadmissible pour un 3 étoiles !

Genuine Hotels.com guest review

Nous ne retournerons pas dans cet hôtel d'un autre âge

Genuine Hotels.com guest review