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"Okay"Reviewed by a Hotels.com guest on May 5, 2012
our room was in the basement!
"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rates displayed are for single or double occupancy per room per night based on the number of adults requested. Please note that extra people, children, rollaway beds and incidentals may be subject to additional charges at check-in.
Rates are subject to availability and may exclude additional taxes and charges imposed by the hotel. Some rates may require special identification.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in CancunThe average review score for hotels in this neighbourhood is 3.9. Learn more about Hotels.com reviews by visiting our FAQs.
