"Exactly as expected"
This was not exactly the Hilton but for the price and the rating, it was exactly as I expected. I will say that the staff was very friendly and helpful.Genuine Hotels.com guest review
"not bad for the short term"
I needed a quick place to stay overnight before I was catching a flight the next morning. Close to a lot, but parking is first come first serve....which can get a bit crazy. Not somewhere I'd stay for a whole week, but was clean and comfy for the night.Genuine Hotels.com guest review
"Great value in the Ciyt"
Cordial staff and great location. All aces.Genuine Hotels.com guest review
"Not to bad"
If you need a clean room with clean towers...,- that is good place to stay. But make sure, the room will be to small, there is no dining area in the hotel...., parking is so busy....Genuine Hotels.com guest review
"Nice little hotel - good service"
My stay here was pleasant. I was greeted by a very friendly woman on check-in who recommended some restaurants for nee since I was from out of town. She also upgraded my room from two double beds to a king size at no additional charge since I was by myself. There is limited free parking available, so get the early or park on the street. The room itself […] was clean, the only thing I really disliked was that I could hear the screaming kids in the next room. The hotel was in walking distance if the marina district, and the walk to Fisherman's Wharf wasn't too bad at all. I would stay here again. Read moreGenuine Hotels.com guest review
Close to the Presidio, hiking trails attractions. Major downside to the hotel was the very dirty carpet in our room. Staff was friendly.Genuine Hotels.com guest review
convenient & clean older but clean.. desk was very knowledgeable & helpful... GREAT PRICE!!Genuine Hotels.com guest review
"I needed a room"
I would have to say it's a regular room. Not fancy but had everything I could need. Blow dryer, iron, clean, extra towels, extra pillows, I was truly pleased with the location. I would stay here again and I would recommend it.Genuine Hotels.com guest review
"Country Hearth Inn"
One of the best and most wonderful places to stay in San Francisco that I have found to date. The Mgr. and his wife are the friendliest people I have ever dealt with in the industry. Glad we found this place and for sure will be coming back often.Genuine Hotels.com guest review
Its really close to golden gate ...that was good....Genuine Hotels.com guest review
Not bad for the price. Beds a little hard and walls very thin so could hear people above us talk for hours. But location was great within walking distance to many shops and restaurants.Genuine Hotels.com guest review
"Nice hotel for those who are frugal and want value"
Overall, I would say my stay was pretty good. My friends and I decided to take a weekend trip from Los Angeles, but we wanted to minimize the cost as well. This hotel, while it was out of the way for us, was nicely priced for the accommodations it had. The staff was nice when they checked us in and out; we even got a couple of maps of the place that […] were extremely helpful (especially when we needed to figure out which bus to take). This hotel didn't promise us much, but it did deliver very well on what it did. Read moreGenuine Expedia guest review
"worst hotel i ever stayed"
the staff is not friendly a lot of noise room are very uncomfortable no parking !!!its batter to pay more and enjoy your stay then to deal with this!!!Genuine Expedia guest review
"walking distance to marine , golden gate bridge."
bathroom floor had long black hairs and also in bathtub. That made me and my wife sick to my stomach. Our bed was itchy even sheets appear to be clean, had to sleep over the blancket. Worried about security . Also, parking lot has only one way in and to get out you have to back up manover the car 2 or 3 times to be able to get out. Parking lot very […] narrow. Read moreGenuine Expedia guest review
"Friendly & helpful hotel staff!"
Wonderful stay with clean room, friendly & helpful staff.Genuine Hotels.com guest review
"2 Year anniversary Trip"
I have nothing but great things to say about this hotel. We arrived early and the guy at the hotel allowed us to keep our bags there until check in. The front office staff was very helpful with directions and where we can grab something to eat. Everytime we went in they were nice. The Coffee and pastries were good enough to hold us off until we got […] ready to hit the town. I would definetly stay here again. Read moreGenuine Expedia guest review
Parking is difficult and not many spaces in the hotel lot, but owners were very accommodating helping to find space.Genuine Hotels.com guest review
"For the price it was a nice place to stay."
The hotel was located near the places we wanted to go,and we had free parking that bad for the price.Genuine Expedia guest review
Everything was great except no coffee maker in the room.Genuine Hotels.com guest review
"Very nice place to visit"
We are low maintenance travelers. Give us a clean, quiet place to sleep and a safe place for our luggage, and we're happy. This provided that, and the staff were knowledgeable and helpful, arranging for airport transportation and helping us negotiate the bus system so we could get around. We had a nice walk to the Greens Restaurant, and this is less […] than a block from the Presidio. Read moreGenuine Expedia guest review
"Nice hotel friendly staff"
If you are looking for a clean and comfortable place to spend the night, go no further. Country Hearth Inn is the place.Genuine Expedia guest review
"Not so bad.."
Went with a group of 8 of us.. So we had 2 rooms. I called hotel before check in to see if we would b able to check in early, the lady that answered was very nice and accommodating check in was at 3 but she let us check in at 12pm! Check in went as as smooth as it could of. Thanks! The rooms were kind of tight. But for the price we are not complaining They […] were very clean. Left the housekeeper a good tip she was very friendly! Continental breakfast was not so good. Pastries were stale and hard. Almost felt like I chewed on plastic. Coffee and juice were ok, only had a sip The location is great. It's kind of a walk from all the main places but download the app for the bus routes and your good to go. Also it was definately a safe place at night All in all our stay here was good to average. Thanks again! Read moreGenuine Hotels.com guest review
"good neighborhood and silent"
Friendly stuff, good price and clean room. It is close to the Golden Gate.Genuine Expedia guest review
Perf!!Genuine Hotels.com guest review
"As expected for the price"
The room was very clean. The price was reasonable for San Francisco. No complaints.Genuine Hotels.com guest review
I expected this hotel to be a little shabby what with the bargain price good location and free parking. But I was pleasantly surprised. I would stay here any time. And the two managers (owners?) were very pleasant and helpful.Genuine Hotels.com guest review
"Very nice stay, enjoyed the location a lot."
The hotel was affordable. It was simple but clean. The location was great, close to the Presidio Park and Palace Fine Arts (Marina District), short drive/bus ride to the Golden Gate Bridge. There is a Walgreens about 2 blocks from the hotel. You can take the Metro Bus on Chestnut or Lombard and it pretty much takes your everywhere for $2/person (for […] 3 hours). Hotel offers a small breakfast, muffins/croissants/danishes, coffee/tea/juice, fruit. (no place to sit, you can bring a tray and take to eat in your room). I recommend this hotel and I would go back. Read moreGenuine Expedia guest review
The husband and wife front office dudes are horrible! Never did I encounter such rude people. After a long day traveling with three children, the last thing I was expecting is this rude couple yelling at me and refusing to give me the room that I had booked! And do not expect much of a breakfast - when I asked about breakfast the guy said that there […] will be just coffee and some pastries by his desk in the morning. Beware and stay away! Read moreGenuine Hotels.com guest review
"Good location for price!"
Nice location. Just off the 101. Few parking spots. (Arrive early) Firm uncomfortable mattress. Starbucks is only a 10 minute walk thru a beautiful park like area wit views of the Golden Gate. Restaurants and small grocery stores within walking distance. 10 minute drive to Fishermen's Wharf.Genuine Hotels.com guest review
"Friendly service, but needs attention to detail"
It was okay and the owners were gracious. Little things like a leaky faucet and a toilet seat needed to be repaired, and we wrote a note to them. However, we never experienced that they corrected the small problems while we stayed there. It was a great location for our purposes!Genuine Hotels.com guest review
"Great location - lousy owners"
The location of this hotel is great. I ran every morning to the Golden Gate Bridge and along the trails of the Presidio. The room is typical Hotel 6 kind; the shower faucet was not working, but the owner fixed it right away; parking has about 6 spaces and you have to find off street parking around the nearby streets. The interesting thing is that the […] owners seemed to be not very happy when talking to customers. It's strange that they are in the service business and have this attitude; however, due to the superb location, I would stay there again. Read moreGenuine Hotels.com guest review
"Nice room for a night or two"
Comfortable bed. Quiet room, no road noise. Bathroom nice enough. Wouldn't want to stay here many nights in a row, fine for a night or two. The cleaning could be improved. But nothing gross: like mold or cigarette smoke, no strange odors. Humidity in room was fine. Surrounding area was safe.Genuine Expedia guest review
A basic room,an OK place to spend the night, not to hang out in. Pretty good location, friendly and helpful staff.Genuine Expedia guest review
The motel is in a pretty good location right off on Lombard by the Presidio. We were able to fine a place to eat and a fun bar within a block or so. It was just a one night stay with some friends, and the motel was perfect for that. Cheap, but clean and comfortable.Genuine Hotels.com guest review
We wanted a quaint motel within walking distance of golden gate bridge and fishermans wharf..3 mile circumferance..this is an affordable,nice motel.The tradeoff for this motel is..walls are thin,limited parking. Will definitely stay again..Genuine Expedia guest review
"Decent hotel close to the SF bay area."
This hotel was just what we needed. Since the hotels in SF are extremely expensive we were hoping to find an affordable hotel that was clean and comfortable and that is what we got. For less than $100.00 we had a clean comfortable room in a safe neighborhood on Lombard street. The staff was very helpful in helping us find things and even went out of […] their way to help us find the tour bus. I would highly recommend a stay in this hotel! Read moreGenuine Expedia guest review
"Not so bad"
It was cool if u just need a place to sleep, and if your not spending much time in the hotel it's perfectGenuine Hotels.com guest review
"Good for the money"
Excellent location, clean room, but not much else. Limited parking, but what do you expect in SF. This is great if you are just looking for a place toGenuine Hotels.com guest review
"Close to all."
Took a impulse last minute trip, this little place is down the way from The Palace of Fine Art's and the Marina ,You can walk to Chestnut street and find a variety of Restaurants and shops. The staff were extremely friendly and very accommodating . The wi-fi worked well and helped in planning trips it's real close to the Golden Gate Bridge .Oh I forgot […] to mention it was the best price ever at the last minute. Read moreGenuine Expedia guest review
"Great location; good value and room"
This motel is located in the Marina District of SF on Lombard St one of the busiest traffic streets in SF, BUT the motel is located on the first block and it had NO traffic!! Therefore, NO TRAFFIC NOISE. Parking is limited, but I had no issue finding parking on nearby streets. Great location and neighborhood. Excellent free coffee in the morning and […] pastries from a real SF bakery and not wrapped in cellophane. The bed was harder than I am used to but sheets and bed spread were good and clean. The room and bathroom was very clean, though there were barely enough towels. TV had Comcast cable and it worked and the room was a bit cold and we used the heater and it worked. Also included in the room was a frig, blow dryer and iron. No microwave. The furnishings were comparable to a Super Eight motel. Not worn and tired. The owner was terrific;helpful and personable.For the price, this place far exceeded what I would have expected and I can recommend it without reservations. Read moreGenuine Expedia guest review
The hotel was very clean....but the parking is very bad!!! You have to drive around the neighborhood to find parking! There's not enough parking for the guest!Genuine Hotels.com guest review
"Good place to stay on a budget"
We chose this facility because our funds are limited. The room was clean and comfortable. We were always able to park but there are very few places and I don't know what would have happened if we had come home any later. The good thing is that the location while really a bit far to walk to the wharf or downtown is located close to bus lines making it […] very convenient. Read moreGenuine Hotels.com guest review
This hotel is not fancy by any means but the room was very clean and it served our purposes for the weekend.Genuine Expedia guest review
"close to all sights"
initially we were VERY upset about the lack of parking. one assumes that there will be overnight parking available. there were at least 18-20 rooms and 7 avail spaces. you cannot park on the street unless you move your car every 3 hrs, even at night! guests were parking in handicap spaces, lined spaces, even double parking! we got a space when someone […] vacated and thankfully learned the bus system which is wonderful for getting around. the rooms are very dated, however they are clean. Read moreGenuine Hotels.com guest review
Noisy, bed wasn't that comfortable. Location was great. Glad I only booked for 1 night.Genuine Hotels.com guest review
"Three rating is probably too much"
Three rating is probably too much but two rating is probably too little. It gets the job done. In a clean, safe part of town. Don't count on finding on-site parking. But alternative parking is usually Close by.Genuine Expedia guest review
"Late night accommodations"
We arrived just before midnight at this hotel, and although the designated parking spots were taken, the manager let us park in a "non-spot." Even though I got up early to make sure another car could exit, I really appreciated this accommodation! We had a comfortable stay and we would definitely book here again. We had breakfast plans, so we did not […] take advantage of the continental breakfast. Read moreGenuine Expedia guest review
"Location is key"
We spent 8 nights at the Country Hearth Inn. Having never been to San Francisco, I picked it pretty much at random from several options based on rates and location near the Presidio. When we got there it was obvious we got the right one. Some of the other options were just blocks away and all on one of the busiest, loudest streets in town. Being a block […] and a half away made all the difference. Read moreGenuine Expedia guest review
"GOOD PRICE - LIMITED PARKING"
I NEEDED A REASONABLY PRICED ROOM AT THE LAST MINUTE AND FOUND THE COUNTRY HEARTH INN. THE ROOMS ARE DATED, BUT CLEAN AND COMFORTABLE, AND GIVEN THE TIME OF YEAR AND THE LOCATION, THE PRICE WAS RIGHT. THE ONLY PROBLEM WITH THIS PROPERTY IS THE VERY LIMITED AND VERY CRAMPED PARKING. THERE ARE INSUFFICIENT PARKING SPACES TO ACCOMMODATE ALL GUESTS AND […] THE EXISTING PARKING SPACES ARE DESIGNED FOR SMALL/COMPACT AUTOS (NOT AN SUV OR MINIVAN ETC). STREET PARKING IS AVAILABLE BUT ITS NOT ALWAYS EASY TO FIND NOR PROXIMAL TO THE PROPERTY. IF YOU PARK ON THE STREET, BE CERTAIN TO GET UP EARLY TO MOVE YOUR VEHICLE BEFORE BEING TICKETED. Read moreGenuine Expedia guest review
"only because of location"
plastic on bottom mattress, entire patio washed down from second story dripping water as we moved in our gear and making prints on our already dirty carpet. only one washcloth in towel set of two bath towels, two hand towels. very limited parking. wanted extra $3 for renting fridge absolutely no guestsallowed...really?Genuine Expedia guest review
Response by Country Hearth Inn San Francisco Hotel Thank you for your review. The following is to address your concerns. We keep all mattresses covered in order to maintain sanitation as we have many guests that visit us. Being an outdoor property, we like to keep out property clean, which requires us to wash the entire property externally once every week. Again, we attempt to keep the property clean and sanitary for the benefit of our guests. Lastly, we prefer that guests do not visit because of the limited parking spaces and in order to respect other guests' stay with us. As many of our guests are aware, San Francisco is a city where parking is generally limited. We are not an exception to this. We prefer to maintain a quiet, cozy, and comfortable environment for all of our guests. Thus all of our policies are geared toward achieving this environment.
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