"Non smoking room smelled smoke."
When checking in we were assigned to a smoking room although our reservation was for a non smoking room. We have asked for another room and after a few minutes we were installed in a supposedly "non smoking room". The room smelled smoke, not at the same level of the first one but definitively smoke odor was present there. Breakfast area: no physical […] space, just two small tables to be shared by 20 persons at the rush hour. Read moreGenuine Hotels.com guest review
I Enjoy the stay. Even was a busy day the personal did a excellent jobGenuine Hotels.com guest review
"Quick work-related overnight"
For a quick business-related overnight it was perfect.Genuine Expedia guest review
"Super 8 Newburgh"
Could not get a non-smoking room, but otherwise ok.Genuine Hotels.com guest review
"One night stay"
Easy check-in. Room was clean. Breakfast was good but not enough seats so we had to bring it up to our room. Check out was easy.Genuine Expedia guest review
The fridge in the room didn't work and had an awful smell. Front desk couldn't do anything about it they said. I didn't like that because I needed a fridge for my food items.Genuine Hotels.com guest review
"hotel was just where we needed to be"
overall it was great, our Dog enjoyed the stay as well... very happy that we could bring her & feel welcomedGenuine Hotels.com guest review
While the bed sheets and room looked clean. There was a bad odor in the room. It could be coming from the carpet. Even the bed was smelling very bad. They need to replace the carpet and the bedding. I will not stay at this hotel again.Genuine Expedia guest review
The hotel was a bit run down and the rooms had bacteria-like smells in them (like from wet cleaning rags or similar) but the location was good, breakfast serviceable, and desk clerks friendly.Genuine Hotels.com guest review
"Just what we needed."
The hotel was near our event destination and was just as advertised. The room was spacious and had everything necessary for a quick overnight trip. The bed was comfortable. The staff was friendly and helpful. The "breakfast" had very little variety so we chose to have coffee and yogurt. If you like a big breakfast you won't find it here. We chose this […] hotel for convenience not the amenities so it was just what we expected. Read moreGenuine Hotels.com guest review
"Affordable, clean, decent place to stay."
I booked through Hotels.com for the cheapest, so it is non-refundable for West Point A-Day weekend. The check-in & check-out were easy. They had my name on files & all they need was just a credit card to confirm. The room was good: comfortable bed, but the lights didn't work, except a lamp and the bathroom. Since we spent the night sleeping & going […] out anyway, I didn't mind that. The price is great for its conveniences and location. Definitely a place to stay before a flight or for a night or two. Read moreGenuine Hotels.com guest review
"Nice hotel close to West Point"
Easy check-in and comfortable. A lot of local restaurants that are close. Nice and close to our destination, West Point. Did not have many choices for the breakfast and not a lot of room to eat it.Genuine Expedia guest review
"clean room unreliable transportation"
The room was comfortable and convenient.one of the reasons we chose this hotel was the airport shuttle service so when we were told we would have to wait over an hour for it and took a cab from the airport we were very disappointed. This is the second time this has happened at his hotel so we won't book our stays here again. When you travel for business […] you need reliable service. Read moreGenuine Hotels.com guest review
While the hotel staff were friendly and tried to be helpful, our experience was not very good. We were put in a "pet room", where the smell of dog was overwhelming, and the two chairs were covered with dog hair. We love dogs, but this was not OK in a motel room. I went to the desk to see if we might be moved, but all that was available was a smoking […] room. We had to choose between doggy odor and second hand smoke. We chose to stay in the doggy room, and the receptionist lent me a bottle of Febreeze (no kidding!), which helped only a little. When we checked out, I mentioned to the morning receptionist (who seemed more "in charge") the problems with our room (including a phone covered with pizza sauce). She apologized profusely, and was genuinely upset, but she did not offer us a discount on our next stay or anything that would encourage us to stay there again. Read moreGenuine Hotels.com guest review
This is an unpretentious, practical hotel for the budget-conscious traveller. The room was clean and comfortable. Everything worked, the road noise wasn't bad, and the other guests behaved well.Genuine Expedia guest review
I went to the super 8 in newburgh, ny and I really didn't expect it to be that decent for the price. Front desk clerk (Bill) was excellent very friendly and helpful. When I got to the rm the tv remote didn't work and I called the front desk and within 5 minutes he was at the rm with a working remote.I didn't make the short breakfast (6am-9am) so I can't […] remark on that. The only complaint I have is I put a do not disturb sign on the door but I left the hotel around noon and returned about 4 pm and the maid never came back to clean the room. Thanks Bill nice talking to you. Read moreGenuine Expedia guest review
Smelly and needing a complete overhaul of amenities like tv sets.Genuine Hotels.com guest review
You get what you pay for. Staff was pleasant, rooms need major update furniture looks worn.Genuine Expedia guest review
"Watch out for extra fees....."
Room had funny smell, fan was noicy, and unhappy about pet extra $25 cost per night without being notified or mentioned anywhere prior.Genuine Expedia guest review
Was a good stay, didn't realize how much the room was going to really stink of smoke, but did get a smoking room, but overall was a good affordable place to stayGenuine Expedia guest review
The place needs a serious top to bottom professional cleaning. Especially room carpets. At check in the desk man pointed to the back of the hotel and said the room is back there. I pulled around back-not familiar with this hotel-and see there are 3 wings. No idea which wing I am in??? A map or more direction would have been nice! BREAKFAST: A JOKE! […] 2 small trables to sit at with 15 people tripping over each other in a cramped space-did not even try with us & 2 kids. Very nice(cleanest I ever saw) Mcdonalds about 1 mile down the street. Not a good experience. Read moreGenuine Expedia guest review
"very well situated"
convenientGenuine Hotels.com guest review
Room was adequate, way over deodorized (requested non-smoking) and serviceable. Outside door badly cracked, carpet in hallway stained/dirty but room was clean. It was fairly priced and nothing spectacular, but all we needed was an overnight stay which this hotel provided satisfactorily.Genuine Expedia guest review
People and service was very good, hotel is old and beds were not very comfortable.Genuine Hotels.com guest review
"Met our needs for a few nights"
Not the most modern accommodations, but certainly adequate. A good deal for the price.Genuine Hotels.com guest review
Room was clean. No issue with noise from adjacent rooms. Only complaint was a very slow bath tub/shower drain.Genuine Hotels.com guest review
We have enjoyed the night stay with Super 8. It was pretty good.Genuine Hotels.com guest review
"convenient to West Point and Newburgh airport"
This hotel was exactly as advertised. It was perfect for the budget conscious traveler that wants familiarity and consistent qualityGenuine Expedia guest review
Clean rooms good bfastGenuine Hotels.com guest review
"My Night Inside A Smokers Pore"
I reserved a non smoking room but was checked into a smoking room. The smell was so horrible, I couldn't pack my clothes back into my suitcase. The room was filthy with absolutely no frills. The staff was fighting so loudly outside my room in the morning, I was too intimidated to step out into the hall and proceed to checkout. When I did finally leave […] my room, the hallway was not air conditioned and every room down the hall had it's doors open for cleaning. This created a humid atmosphere that wreaked of body odor, making it difficult to breath in without heaving. This hotel was in no way worth the money saved. If I realized this before booking, I would have chose my car for the nights' rest. P.S. The only perk this hotel offered was the "White Castle" you could purchase from the vending machine Read moreGenuine Expedia guest review
it was okGenuine Hotels.com guest review
Clean Room, good value, good location.Genuine Hotels.com guest review
MY experience was ok and I may just stay when I go on vacation if the price is right.Genuine Expedia guest review
Hotel was OK. Some of the furniture was broken (the drawer on the nightstand). Staff was nice and breakfast was acceptable.Genuine Hotels.com guest review
the whole hotel full of cigarette smoke and no elevators.Genuine Expedia guest review
Great to go shopping, easy to go from this hotel to any shopping, visited OCC and enjoyed to eat at OCC café.Genuine Expedia guest review
"Great all around"
I've stayed before and would stay again. Great stay for the money. No problems. I even had a domestic incident during my stay and the front desk was very helpful and comforting. Thanks, Super 8 of Newburgh!Genuine Hotels.com guest review
I got there after dark and my room was ready, no trouble finding my reservation. The light in the bathroom was a bit dim and the scent on the sheets took a while to dissipate so it took a while could get to sleep but after that everything was fine. Towels weren't the fluffiest, and breakfast was make-your-own waffles and cold cereal. But the air conditioner […] worked, the bed wasn't lumpy, the water was hot, the toilet didn't leak, the rugs didn't have burns or stains. Basically, it's a Super 8 and it's exactly what I expected. When I got there I saw 11 motorcycles in the parking lot (I was the 12th, and 2 more rolled in after me). There were at least 3 groups, all of them ordinary people who just happened to be traveling by motorcycle. No loud pipes, no drunken parties, no showoffs, just regular people. Read moreGenuine Expedia guest review
"Liked the place"
was pleasantly surprised, comfortable, clean, not luxurious, but really nice. Would come again.Genuine Expedia guest review
"Decent price for functional stay"
The price was right for an overnight stay. The rooms could stand to be updated and painted a different color that caramel brown, a color which always makes any room seem dingy or dark. NOTE: TomTom gives the wrong location. The hotel is actually south of I-84, not north of the interchange.Genuine Expedia guest review
"Will stay again"
All in all it was a very good stay. Will go there again.Genuine Hotels.com guest review
Very satisfactory for those on a budget. Especially enjoyed the large tub/shower. Continental breakfast was very appreciated though the food was rather weak.Genuine Expedia guest review
"Excellent overnight staff"
I needed extra assistance when I checked in and the gentleman at the front desk went out of his way to accommodate me. I have saved a few dollars by staying near-by but it's worth it to have a clean room with courteous staff.Genuine Hotels.com guest review
"Air conditioners too loud!"
Not the cleanest rug...the bathroom sink is so low and we were there in 90 degree weather and the air conditioner will drone out the tv and is a terrible sound for sleep.....what is with those air conditioners? They are so loud!Genuine Expedia guest review
"be-aware.Late check-in.Only disturbing stay booked"
Needs updates. Room musty (could've been less noticeable if hotel staff would turn on air hours before guests arrive). Disgusted by cleanliness of linens. Washed my face and reached for hand towel to dry face - towel was DIRTY - like had dried snot wiped on several spots, folded back up and placed in rack. Obviously all towels aren't removed and cleaned […] after each guest stay. Only way this could happen. Night staff was obviously embarrassed and gave me extra towels to compensate. I feel for him, but I'll NEVER stay there again. Seriously, FIX UP the HOTEL if you want to stay in business. Read moreGenuine Hotels.com guest review
Clean,quiet,convenient! Although a little dated, this hotel was a bargain and everything we needed! Breakfast next door a Denny's too!Genuine Hotels.com guest review
the first room we had was old and dirty. A smoking room converted to a non smoking room. Light swiches were dirty, shower curtain rod falling off the wall, breakfast was terrible. The second night I complained and they gave us a much better room but the breakfast was still terrible.Genuine Hotels.com guest review
We had to ask for towels. Had only 1 hand towel in the bathroom. Only 1 room key worked all the time. Breakfast was good, but coffee always had coffee ground in it. The receipt I received had wrong information. It had my name and room number and dates, but the address was wrong as was the amount and someone else's credit card number. However, the staff […] was very helpful, and friendly. Read moreGenuine Hotels.com guest review
"OK for the money"
Not enough breakfast choices or seatingGenuine Hotels.com guest review
"Easy to find"
The room needed a through cleaning. There was mildew in the bathroom. It also needed some painting in spots. There was no luggage rack so if you want to put your suitcase anywhere but the floor you must put it on the desk. The bed was comfortable.Genuine Hotels.com guest review
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