All hotels in San Antonio, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here150 E Houston St, San Antonio, TX, 78205, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,592 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.6
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5.0 / 5Outstanding
"Anniversay Stay at the Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Over all a really nice and historic hotel. Great location on the River Wall.
Genuine Hotels.com guest review
1 night romance trip May 4, 2015
Fermin
US
5.0 / 5Outstanding
"Nice Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent, nice fitness room!
Genuine Hotels.com guest review
1 night family trip May 8, 2015
John
US
3.0 / 5Good
"Jane Benasutti"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
My husband has Alzheimerss. The hotel was not a good match for us seniors. The lighting in the lobby was so dim that we could barely see. Our room was very small, and had no arm chair. My husband got separated from me in the elevator, and was lost for 20 minutes (it was my fault that I didn't see that he got off on our floor before I got off.) He ended up on another floor and actually got back on the elevator and was discovered just in time outside the hotel, asking people in the street for help. The minute I missed him I ran to the main lobby desk for help. They sent two bell hops up to search for him, but what they should have done first was seal off the exits so that he could not get out of the building. After he had been missing for about 15 minutes I went back to the desk and told them that they needed to check outside the hotel. I asked a bell hop to circle the building, and he is the one that found my husband outside. A few more minutes, and it could have been a real crisis. The hotel should have had a better emergency plan for this type of thing. The other thing is that we lost a pair of my husband's shoes. The only place they could have been is in our hotel room or the back of our car, because we drove straight back to Austin, not stopping for food or anything. I filled out the form for lost articles, but the hotel said they didn't have them. They were not in our car or bags. They were tan loafers, size 100-1/2.
Genuine Hotels.com guest review
1 night romance trip Apr 14, 2015
Jane Benasutti
US
5.0 / 5Outstanding
"Great River walk hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and helpful. The hotel was well appointed and comfortable. Would most definitely stay here again.
Genuine Hotels.com guest review
1 night family trip Apr 28, 2015
Tamara
US
5.0 / 5Outstanding
"Great hotel on the Riverwalk"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is one of my favorite hotels to stay in when I am in San Antonio. It is near everything (on the Riverwalk) but far enough where it is not to noisy. I would highly recommend.
Genuine Hotels.com guest review
1 night business trip Feb 27, 2015
Raul
US
4.0 / 5Excellent
"Fiesta Weekend/Honeymoon"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Blinds in the room were broken, the ac didn't seem to be working that well. Maid service was excellent. Very nice and accommodating.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
Angel
US
5.0 / 5Outstanding
"TAA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Short but great
Genuine Hotels.com guest review
1 night business trip Apr 23, 2015
Michael
US
5.0 / 5Outstanding
"Fiesta time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a lovely, picturesque, historic, romantic hotel in a great downtown riverwalk location. We will definitely return for enjoying downtown S.A. We loved having a courtyard adjoining our rooms.
Genuine Hotels.com guest review
1 night trip with friends Apr 20, 2015
Duncan
US
5.0 / 5Outstanding
"Amazing stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My friends and I will always stay at this hotel. The bellman, Mourad was very courteous and made us feel like we were the only guests in the hotel.
Genuine Hotels.com guest review
1 night trip with friends Apr 17, 2015
Melissa
US
5.0 / 5Outstanding
"Great Weekend Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, staff was very nice, went out of their way to make you happy. Great location, nice bar, restaurant a little pricey but good. Would stay again!
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
Michelle
US
5.0 / 5Outstanding
"Wonderful visit!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely wonderful hotel. Would suggest Citrus restaurant bringing back their dulce de leche French toast with fresh strawberries and blueberries. But--by request they made it for us anyways!
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
A Traveler
US
3.0 / 5Good
"Poor stay"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My room key would not work despite going down to check in twice to get new key- consequently I woke up my wife and daughter to get into the room- the fact that key didn't work was witnessed by bell hop- I was extremely disappointed this happened- I had attended soccer game n the point of staying downtown was to not disturb my family when I arrive back late- it should be noted I live in San antonio so this experience was a waste of money-
Genuine Hotels.com guest review
1 night family trip Apr 15, 2015
Rodolfo
US
4.0 / 5Excellent
"Convenient Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great Breakfast : Not Included
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
A Traveler
US
4.0 / 5Excellent
"loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We came down for a weekend getaway before our cruise out of Houston. The place was gorgeous, the service wonderful and the location ideal. I had seen some bad reviews after we booked, but we had NO complaints! I was a little surprised about the amount of street noise we heard from the 9th floor, but it IS a big city and didn't bother us on a Saturday morning. Loved our stay and would definitely go back!
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
Renee
US
5.0 / 5Outstanding
"Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel
Genuine Hotels.com guest review
3 night romance trip Mar 31, 2015
Lloyd
US
4.0 / 5Excellent
"lovely spot in San Antonio"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and beautiful decor in hotel. Virtually immediate access to riverwalk! The room could have been cleaner but overall we were pleased.
Genuine Hotels.com guest review
1 night family trip Apr 1, 2015
Dawn
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is in a perfect location and service was great. The only parking available through the hotel is valet, which is nearly $40 a night. Beds were stiff, and not the comfiest.
Genuine Hotels.com guest review
2 night romance trip Apr 3, 2015
Kevin
US
3.0 / 5Good
"Avoid $34 overnight parking at all cost"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only complaint we have about this hotel was the valet parking. It took about 50 minutes for us to finally receive our car. That was due to us having to complain to the staff, or who knows how long we would have been there. You would think that them charging $34 to valet over night that they would be on top of things, but then you'd be mistaken...
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
John E
US
5.0 / 5Outstanding
"My go to for business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love this place. Close in but off the beaten path more quiet. Fine dining great place to stay for business.
Genuine Hotels.com guest review
1 night business trip Mar 30, 2015
DeAnn
US
2.0 / 5Fair
"poor planning"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
such a disappointment to spend all that money to be kept awake til 2 a.m. because of the dj they had in the bar. It would have been better if we drove home that night instead and not wasted our money on a nice hotel room we couldn't even sleep in til middle of the night! how rude to the hotel guests to do that
Genuine Hotels.com guest review
1 night romance trip Mar 27, 2015
A Traveler
US
3.0 / 5Good
"Needs better beds"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was in a great location and very beautiful..the only thing that is the beds were small they said they were queens but felt like a really big twin. But when I need something the ladies at the front desk were very nice and helpful.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Carmen
US
5.0 / 5Outstanding
"Great Hotel to stay in!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for a weekend getaway with my family. All staff and cleaning crew were very friendly and professional. The hotel was clean and smelled wonderful. Had no problem during my stay. I will definitely come back again.
Genuine Hotels.com guest review
2 night family trip Oct 12, 2014
Daysy
US
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice hotel and great service!
Genuine Hotels.com guest review
4 night business trip Mar 14, 2015
A Traveler
US
4.0 / 5Excellent
"Just ok"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
We had a nice time but it's not worth the cost. I will say the Valet staff were very friendly and helpful. Can't say much for the staff at check in.
Genuine Hotels.com guest review
2 night romance trip Mar 15, 2015
Kari
US
4.0 / 5Excellent
"Spring stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Satff was very courteous and friendly. Clean and well kept.
Genuine Hotels.com guest review
1 night family trip Mar 18, 2015
A Traveler
US
3.0 / 5Good
"Full of character, great staff, quirks to work out"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good place right on the riverwalk, with character and charm. Great staff. Went for business and because it's not a chain, there were quirks that were annoying. Namely the toilet in my room was challenged, the air wasn't easily controlled, my balcony facing the courtyard wasn't pleasant because the ACs were also located out there so it was super loud. Might stay there again, nevertheless, because of the above average staff and location.
Genuine Hotels.com guest review
2 night business trip Mar 15, 2015
Erika
US
5.0 / 5Outstanding
"Nano"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awsome ! !
Genuine Hotels.com guest review
2 night trip with friends Mar 13, 2015
FERNANDO
US
5.0 / 5Outstanding
"couples 4 day weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Weekend getaway with the wife and our second time to this hotel and will be back again. It's nice to know they remember us from the first time .
Genuine Hotels.com guest review
2 night romance trip Mar 13, 2015
Ricky
US
4.0 / 5Excellent
"Spring Break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel and very accommodating. Only disappointment was that there is no pool for kids.
Genuine Hotels.com guest review
3 night family trip Mar 9, 2015
Debbie
US
5.0 / 5Outstanding
"awesome olace"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stay was great. Israel made sure we had everything we needed.
Genuine Hotels.com guest review
2 night romance trip Mar 13, 2015
Matthew
US
3.0 / 5Good
"Good Clean overpriced rooms with average service!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stay was alright. Room service/cleaning was never on time. We had to ask for it. No microwave in Room? Very overpriced for an ordinary clean room. Was disappointed that we had to pay parking after paying ~ 300$ a night for the room.
Genuine Hotels.com guest review
2 night family trip Mar 11, 2015
Natesh
US
5.0 / 5Outstanding
"Will for sure be going back."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
AWESOME!!!
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
Keegan
US
4.0 / 5Excellent
"San Antonio Riverwalk Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel is dark Spanish, low lights. The valet parking was pricy, $34, but the valets were fast, nice and helpful with directions. No movies but has HBO. Very limited dinner room-service menu. Neighborhood a bit bordereline, you can go to riverwalk just down the stairs but didn't feel that safe until you walk sown about 1/8 of a mile where the restaurants etc are located on a weekday night. Overall OK not great.
Genuine Hotels.com guest review
3 night business trip Mar 4, 2015
Patricia
US
5.0 / 5Outstanding
"just for one night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
just a one night stay. very nice room. hotel convenient to nice restaurants and theater. Had drinks in bar, breakfast in restaurant. Both areas were nice and service was very good.
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Comfortable!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly atmosphere and trustworthy staff, close to everything, and we had a beautiful view of the riverwalk.
Genuine Hotels.com guest review
4 night romance trip Feb 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful Getaway Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had a wonderful time. The event we attended was steps away and the atmosphere at the bar was excellent.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
jesus
US
4.0 / 5Excellent
"Very Nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was nice and the staff very friendly and the bed was very comfortable, but there was not a enough hot water to take a shower. I had a cold shower, as apparently at 10 am on a Sunday morning the hot water runs out.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Ralph
US
5.0 / 5Outstanding
"Small improvements"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is great but the rooms need 1 good reading lamp. Everywhere is pretty dark in the Hotel. Breakfast is way overpriced for what you get.We ordered a side of toast and only received one slice. The egg white omlette was supposed to be spinach and tomato. One leaf of spinach was found.We would have enjoyed having our other breakfasts in the hotel for the convenience but refused to pay the high prices for very little. We went across the street and had two breakfasts for 1/2 the price of the Valencia. The Hotel is very beautiful and the staff very nice.
Genuine Hotels.com guest review
3 night romance trip Feb 26, 2015
Allen
US
4.0 / 5Excellent
"Weekend away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and excellent service. Quiet older hotel with some character. Outdoor cafe on riverfront was wonderful. Valets at front of hotel were very helpful with directions and information. Definitely a good find.
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
Denise
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice not on the busy part of the river walk so it's a good walk to the movies and to eat
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"family trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First class.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Glenn
US
2.0 / 5Fair
"dark and disappointing"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Everywhere one walks in the hotel and Citrus, its restaurant, is dark...VERY dark. Registration is on the second floor from where one enters the hotel - weird. The reg desk was dirty and the glass top broken/chipped in a few places. Our room touted a "Juliet balcony over-looking the Riverwalk." It had that but it was hardly an interesting view of the diners at the restaurant down below. Our room had 1 straight-back chair which was most uncomfortable and a badly sagging, over-stuffed chair that gave new meaning to the "distressed" leather look. We asked for a replacement but the hotel could not locate one on all their 12 floors.So, my husband sat in the chair on 2-3 pillows and I sat on the bed. Not comfortable for either. The only hint of the 4-star rating this hotel got was the exceptional linens and very attentive doormen. Sad commentary.
Genuine Expedia guest review
Other trip Feb 20, 2015
Mary
US
4.0 / 5Excellent
"Weekend Visit to a very nice looking hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were at the hotel over Valentines weekend. Based on reviews I read prior to booking the hotel, I decided to park at a parking garage within a block from the hotel. No delays picking up my car when I needed it. The room was in very good condition. Internet access was available but limited to only one device for free. Anything beyond the one device at a time involved a charge. Seems like there should be no limit to free wifi when you pay the room rates charged. We had breakfast in the Citrus restaurant (part of the hotel). We didn't feel that the breakfast was worth the money charged. Pancakes were over cooked but this may have been an isolated incident. Great location of the hotel with immediate access to the Riverwalk. Head one direction on the Riverwalk and you get to the restaurants and activities. Head the other direction from the hotel and you have a very peaceful walk with much less traffic and very picturesque surroundings. Overall a very nice stay.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Ernest
US
1.0 / 5Poor
"Not good...."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Food was awful! Terrible service. Nice clean rooms. We will not stay here again. Not a good experience.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
EDWARD
US
5.0 / 5Outstanding
"Nice and relaxing hotel. Perfect get-a-way for 2."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The experience from the beginning was the very best it could ever be. Being in the service industry for health care, there isn't one area that could be improved upon. The experience, the expectation, and the staff was a strong 10 (the best of the best). Thanks for an enjoyable time.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
"Beautiful but pricy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Beautiful hotel, a little on the expensive side for the neighborhood
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Tina
US
4.0 / 5Excellent
"Valentine's Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lovely hotel - Can't say enough about the Wonderful staff! Parking $34/day - ouch! We enjoyed our Valentine weekend getaway very much - one suggestion: the room was over $300 a night, and there were disposable coffee cups. Would have appreciated a"real" cup.
Genuine Hotels.com guest review
2 night romance trip Feb 12, 2015
Patricia
US
4.0 / 5Excellent
"Closed to the Majestic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel is in very good place on river walk. Pricey, but expected. Safe was locked so we didn't get to use it. Staff was good.
Genuine Hotels.com guest review
1 night romance trip Feb 12, 2015
A Traveler
US
2.0 / 5Fair
"No working shower"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Our room didn't have a working shower and took most of the day to get into another room. I had to ask what the manager was going to do to compensate. The answer...they would pay for valet for 2 days and breakfast for one. No compensation on the hotel room.
Genuine Expedia guest review
Other trip Feb 15, 2015
A Traveler
US
3.0 / 5Good
"Motel 6 is just as nice"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
So far off the main attractions of the riverwalk. To much money for the location
Genuine Expedia guest review
Other trip Feb 15, 2015
steve
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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