The AC was broken and the room was outdated. The carpet was old and pulling up. The shower constantly leaked and their was rust in the bathroom.Genuine Hotels.com guest review
Manager was nice to let us check out at 1pm instead of 12pm.Genuine Hotels.com guest review
"Nice and clean room."
The room was nice and clean. Good price. I was not able to get the wifi to work in my room.Genuine Hotels.com guest review
it was so nasty and the room I checked in and check right out got my money back and went to the HiltonGenuine Hotels.com guest review
Good stay great location breakfast was weak staff and room nice affordable rate for the areaGenuine Hotels.com guest review
"Good choice, tricky to get to"
Solid value. room clean. Hotel a little worn. no direct access from U.S. 59 frontage, must access from poorly marked entrance on side street. Would stay there again.Genuine Hotels.com guest review
Nice quiet roomGenuine Hotels.com guest review
"Terrible front desk staff"
Even if you manage to get someone that can speak English, the front desk staff is unfriendly, unhelpful, and remiss in their duties. There isn't any a/c in lobby or hallways so sweat as you try to find a working. Also wTch out for hidden charges at this place. For the price one can do so much better than this hotel. Will never stay here again.Genuine Hotels.com guest review
"Close to work."
Hotel was comfortable. $100 is a little steep, but close to work.Genuine Expedia guest review
"Don't stay at the this Comfort Inn"
I booked three rooms (two for two nights, one for one night). My sister had passed away and I was booking room for myself and family members. When I arrived at the hotel I realized my reservations were in error. I thought I corrected this at check in. My son arrived the next day (one room one night) and was a given a room card (this was at 1230 or after […] check out time). When I checked out the next day I found that I was charged for three rooms for three nights plus the hotel charged for an additional night as well. So I ended paying for three rooms when I only needed one for one night. Hotels.com took care of ob= Read moreGenuine Hotels.com guest review
"Ok for what it was"
The last Comfort Inn that I used was great. Which is why I decided to try this one. It was nothing like it. The hotel rooms were dirty and outdated. The breakfast buffet was not good. The drinks were watered down. Who waters down orange juice? They used very small cups for customers to use. There was not much of a variety at all for it to be a buffet. […] There were stains on the floors and walls of the room. And the mattresses were dirty. I will not be using this location again. Read moreGenuine Hotels.com guest review
"DECENT BUT OVERPRICED"
FAIRLY CLEAN AND STAFF IS POLITE AND FRIENDLY.CONVENIENT LOCATION CLOSE TO HIGHWAYS.A BIT OVERPRICED FOR WHAT WE GOT.Genuine Hotels.com guest review
Amazingly quiet considering its right off the freeway:)Genuine Hotels.com guest review
"Can't get to"
This entrance to this hotel is so hard that we circle the Hotel three times from freeway trying to find Entrance.Genuine Hotels.com guest review
"The stay was O.K. At best"
I didn't like the fact that upon arrival the attendant was on the phone and never acknowledged my presence. The attendant also had someone's credit card info on the desk (for all to see) as she was apparently trying to resolve a problem with the card. I asked her to be more discreet with my card info. AND the elevator stopped working the day we were […] there... go figure. Read moreGenuine Hotels.com guest review
"Convienient to medical district"
One of the most comfortable stays for this rate I've had in a while. Great staff, clean room. It's right off the freeway, but if you leave the fan running on your air conditioner, you would never know it. I'll definitely stay again when I'm traveling here for business.Genuine Hotels.com guest review
AwesomeGenuine Hotels.com guest review
"ok if you squint. not worth the money spent."
Floor was wet and hair on bathroom floor, deteriorating door frames, rotted sheetrock that was painted over, old tv, ac/heater did not work very well and was loud. Also noise from freeway was too much. Will not stay here again.Genuine Hotels.com guest review
Excellent for the price in my opinion.Genuine Hotels.com guest review
Day 1 checked in everything was ok. Day 2 room service claimed I posted the do not disturb sign and failed to attend to the room. Day 3 there was no hot water for showers. Day 4 neither room key worked upon returning to the room from work. I left several messages and the manager never contacted me about any of my issues.Genuine Hotels.com guest review
"Pictures are deceiving"
Not much inside this hotel matched the pictures online. The room would have been much better without the presence of a full size refrigerator, cabinet, stove and sink less than three feet from the bed. The sitting area was where the kitchen should have been and with only one chair that was positioned so that whoever sat there could see the TV after […] turning it around on it's perch atop the dresser; however, in doing so the back was all that anyone lying in bed could see and then decide which one of the two bed's occupants would watch it. There was only one working ice machine and no warning of such so that I traveled to two floors and finally the front desk only to make a second trip to a floor other than the one we were staying on for a bucket of ice. The young man who checked us in was very nice when I expressed my disappointment at the appearance vs the online pictures and offered another room if we were not happy; however, much to my regret they all had the same floor plan difference in the So, for an family on an extended stay with the need or desire to cook and save food this is a great place to stay; however, there is no table in the room.. Read moreGenuine Expedia guest review
The Inn is on a major freeway, and is not adequately sound-proofed. I will not stay there again.Genuine Hotels.com guest review
There is a refrigerator besides one of the beds. I could not sleep well because of the noise made by refrigerator the whole night. Then I asked the staff of the hotel to turn it off, but finally they did not do so. Nevertheless, other things are OK.Genuine Expedia guest review
"Needs Serious Upgrades"
This hotel is centrally located right off of the interstate, however the entrance is a bit difficult to find. The bed was comfortable, and that's the best feature of the property. The carpet in our room was badly in need of replacement, and the plaster was gone in huge chunks from the wall. What most irked me was the clacking in the air conditioning […] system. You absolutely could not leave it running and get any sleep. The continental breakfast was more than expected, and the staff was fairly friendly - although they are understaffed at night. Read moreGenuine Hotels.com guest review
Our room was comfy, but the pics were a little deceiving because it was an older hotel. Bed was extremely comfy.Genuine Expedia guest review
Great for a quick business trip! There was a few light bulbs missing, other than that, I would use it again.Genuine Hotels.com guest review
"Nice Hotel worth the money"
Everthing went as it should. Large suites, clean, neat. Continental breakfast was adequate with good presentation.Genuine Expedia guest review
Overall, it was great...Enjoyed the stay. Front staff, at out arrival, was very helpful. She directed/guided to different destinations. The room was clean, well-kept. the only thing that was minimal but I do think should be taken care of is the what appeared to be a about stain/mildew/mold, unsure, in the bath area. Breakfast and breakfast staff was […] great. Overall, great attitude...I would stay again. Read moreGenuine Hotels.com guest review
Hotel was in great shape with friendly staff. very clean. Very comfortable room.Genuine Expedia guest review
"Nice weekend stay"
Great staff and clean. Facility showing its age - needs some updating. Great location and good overall.Genuine Expedia guest review
The stay at this facility was short-notice and it suited my immediate needs. I have a couple of complaints. When asked for additional towels, the desk clerk asked if I needed extra towels? Why ask that? Just deliver the towels! The room only afforded ONE face towel and two hand and bath towels (which was used to clean up a spill). The other issue is […] that the hotel charged my debit/credit card on top of Hotels.com and that created a billing issue for me. Read moreGenuine Hotels.com guest review
"Good room for the price"
The hotel is about what you would expect. Nothing fancy, but clean and comfortable. The room was large with a couch. The only negative was the show water pressure was pretty low. All in all, a safe, clean and comfortable room at a good price.Genuine Hotels.com guest review
"OK hotel in convenient location for SW Houston"
I stayed here 6 nights while house hunting in the SW Houston area. It is a good location right off of Hwy 59 and the intersection with Beltway 8. The hotel is a little hard to find since it is just off of the frontage road behind a medical clinic, but once you find it, it is a good location. The staff was very friendly, but not always correct. (Upon […] check-in, I told the young man we would be checking out one day earlier than what we had reserved. He said that was not a problem and it was not necessary to change anything. I checked with another person at reception two days later and found out that they *did* have to change the reservation. otherwise I would have been charged an extra night.) The breakfast was average, but adequate. The rooms are starting to show their age. The cleaning crew kept our room clean, but did not refresh the in-room coffee supply and cups unless we called the front desk and requested more. Even though it is a non-smoking hotel throughout, many guests break the rule and smoke in their rooms. If you are sensitive to the smell of smoke, be sure to check your room before bringing your luggage and request a different room if necessary. They will accommodate you if they can. Read moreGenuine Expedia guest review
I have stayed at this hotel on 4 previous occasions and have found the hotel and staff very good in making the stay a pleasant event!Genuine Hotels.com guest review
"okay, but not great"
Comfy beds, hot shower. Not very clean. Hard to get to. Sad breakfast. Arrived early and had to wait for an hour for the manager to arrive to check in.Genuine Hotels.com guest review
Decent and clean room. Good price for a suite.Genuine Hotels.com guest review
Was supposed to be queen sized beds and was twin sizesGenuine Hotels.com guest review
Nice and quite; very well run hotel chain; Can't go wrong with Comfort InnGenuine Hotels.com guest review
"HAD A VERY WELL DESERVED REST"
It was great, I booked in a few minutes and the staff was nice and friendly. What I liked the most is that the linens were soft and cleanGenuine Hotels.com guest review
bad experience, rooms were not cleaned till about 4.30pm. In fitness center nothing works even the trade mill.Genuine Hotels.com guest review
.:The water did not get hot until the faucet had run awhile . There was a roach in the bathroomGenuine Hotels.com guest review
"Not so Nice Hotel Area."
The room was clean and the overall comfort of the room was very good. The staff was even good. The area of the hotle was not a good area. The hotel was hard to find because you had to go down an alley like with no lights to get to the hotel. Since there was no room to park in the front of the hotel parking was either on the side or the back of the building […] which there was no light so if a person was to get mugged that would be a good opportunity for it because of the darkness and surrounding of the trees. anyone couldhave jumped out of those bushes. Read moreGenuine Expedia guest review
My husband and I stayed at this hotel for 16 days! We also had a newborn with us and the staffed helped in every way to keep our room clean and help with anything we needed. The staff was amazing and breakfast was included every morning ! We would stay here again!Genuine Expedia guest review
I stay at Comfort Inn Hotels for a reason: consistently high quality and high value. This stay was no different. A very clean spacious room, comfortable, all the amenities, and a nice complimentary breakfast.Genuine Expedia guest review
"Security a big issue."
My stay was ok, but it was quite a shock that my room was burglarized and the hotel management said that their cameras do not work, they were very uncooperative in assisting. They have cameras in the front desk, Lobby area and outside the elevators and yet claimed it didn't work. Ones security is compromised at this hotel.Genuine Hotels.com guest review
"To hard to find with the construction going on"
For a non smoking room it rank of cigarette smoke, the linen, towels all smelled of smoke, cleanliness very quick and no trash can available, needed to air or place some type of odor reducer in room.....to find the place is very hard is hidden from the main road, just a sign at ground level when you get close to it, carpet was coming apart near the […] bathroom, and apparently no vacuuming done...dusty..... Read moreGenuine Hotels.com guest review
"Close to Houston Baptist University"
Overall very nice. The room was great and met our needs.Genuine Hotels.com guest review
Shower curtain broken hanging. Clerk was rude. Had to go to hotel 3 times to check in. First time was too early. 2nd time the computer was down and desk clerk was talking on the phone & check me in at the same time. Then he just walked away and left me standing there. The 3rd time I was able to check in.Genuine Hotels.com guest review
"Quick day trip"
The price of the room was very reasobable. It was very roomy and spacious. Shower heads were the only con, other than that it was verg nice for the price. Would stay again if the higher end hotels are super overpricedGenuine Hotels.com guest review
"Nice hotel--close to airport"
We needed a place that was affordable and not too far from the airport so we could catch a morning flight. This lace fit the bill.Genuine Expedia guest review
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