"okay, but not great"
Comfy beds, hot shower. Not very clean. Hard to get to. Sad breakfast. Arrived early and had to wait for an hour for the manager to arrive to check in.Genuine Hotels.com guest review
Decent and clean room. Good price for a suite.Genuine Hotels.com guest review
Was supposed to be queen sized beds and was twin sizesGenuine Hotels.com guest review
Nice and quite; very well run hotel chain; Can't go wrong with Comfort InnGenuine Hotels.com guest review
"HAD A VERY WELL DESERVED REST"
It was great, I booked in a few minutes and the staff was nice and friendly. What I liked the most is that the linens were soft and cleanGenuine Hotels.com guest review
bad experience, rooms were not cleaned till about 4.30pm. In fitness center nothing works even the trade mill.Genuine Hotels.com guest review
.:The water did not get hot until the faucet had run awhile . There was a roach in the bathroomGenuine Hotels.com guest review
"Not so Nice Hotel Area."
The room was clean and the overall comfort of the room was very good. The staff was even good. The area of the hotle was not a good area. The hotel was hard to find because you had to go down an alley like with no lights to get to the hotel. Since there was no room to park in the front of the hotel parking was either on the side or the back of the building […] which there was no light so if a person was to get mugged that would be a good opportunity for it because of the darkness and surrounding of the trees. anyone couldhave jumped out of those bushes. Read moreGenuine Expedia guest review
My husband and I stayed at this hotel for 16 days! We also had a newborn with us and the staffed helped in every way to keep our room clean and help with anything we needed. The staff was amazing and breakfast was included every morning ! We would stay here again!Genuine Expedia guest review
I stay at Comfort Inn Hotels for a reason: consistently high quality and high value. This stay was no different. A very clean spacious room, comfortable, all the amenities, and a nice complimentary breakfast.Genuine Expedia guest review
"Security a big issue."
My stay was ok, but it was quite a shock that my room was burglarized and the hotel management said that their cameras do not work, they were very uncooperative in assisting. They have cameras in the front desk, Lobby area and outside the elevators and yet claimed it didn't work. Ones security is compromised at this hotel.Genuine Hotels.com guest review
"To hard to find with the construction going on"
For a non smoking room it rank of cigarette smoke, the linen, towels all smelled of smoke, cleanliness very quick and no trash can available, needed to air or place some type of odor reducer in room.....to find the place is very hard is hidden from the main road, just a sign at ground level when you get close to it, carpet was coming apart near the […] bathroom, and apparently no vacuuming done...dusty..... Read moreGenuine Hotels.com guest review
"Close to Houston Baptist University"
Overall very nice. The room was great and met our needs.Genuine Hotels.com guest review
Shower curtain broken hanging. Clerk was rude. Had to go to hotel 3 times to check in. First time was too early. 2nd time the computer was down and desk clerk was talking on the phone & check me in at the same time. Then he just walked away and left me standing there. The 3rd time I was able to check in.Genuine Hotels.com guest review
"Quick day trip"
The price of the room was very reasobable. It was very roomy and spacious. Shower heads were the only con, other than that it was verg nice for the price. Would stay again if the higher end hotels are super overpricedGenuine Hotels.com guest review
"Nice hotel--close to airport"
We needed a place that was affordable and not too far from the airport so we could catch a morning flight. This lace fit the bill.Genuine Expedia guest review
The room was priced right but the size of the room put it over the top. It was bigger than expected and a nice surpriseGenuine Hotels.com guest review
"Sold on Comfort Inn Southwest Houston"
Pets are allowed. Breakfast is fresh. Rooms are clean. Granite countertops. Lots of electric outlets. Helpful staff.Genuine Hotels.com guest review
Another stay - perfectionGenuine Hotels.com guest review
This place was great!Genuine Hotels.com guest review
"Very Accomodating Perfect for Relocation with Pets"
My family just relocated to Houston and the staff at Comfort Inn were great. It's not the nicest hotel, but a great deal near lots of retail, I-59, Beltway 8, Galleria, West Chase, Sugarland, Missouri City, etc. I cannot say enought positives. Thanks Comfort Inn!Genuine Hotels.com guest review
A good value hotel in an area of town where hotels are usually either very good and expensive or very bad and cheap.Genuine Hotels.com guest review
"Not Worth It"
Looks run down, vending machines were not working, neither was dryer and you could not get Wi-Fi past the 1st floor.Genuine Expedia guest review
"Ok for short trips"
I stayed at this hotel for 1 night last week. My first priorities are always cleanliness and safety. I don't care about the bells and whistles. The place was ok. Average to less than average. It needs upgrading. The rooms are nicely laid out, but not cleaned so well... The kitchenette is a great idea, but the cupboards were dirty. The shower was leaking, […] but thankfully it didn't have any rust stains (that would have made me run). Overall, it was just average. I think they could have done a better job with cleaning rather than some unnecessary cosmetics. For example, the tissue holder in the bathroom had a bunch of crumpled tissues made to look like a bow, which apparently wasted at least 5-6 tissues. I didn't see the point of that. I'd much rather have had a full stack of clean tissues inside the bathroom, rather than a 1/3 full box with a silly bow origami wasting all that paper, while the sink faucet was wobbly and the shower faucet leaking. Then the receptionist lady was not very pleasant. When I asked for a cab for my 7am meeting the next day, she told me to call the cab myself. That's not the problem. Everyone has a cell phone, I can easily call a cab myself. But her attitude was not pleasant - she treated me as if I was out of line for asking how to get a cab. She didn't seem to care. Overall, it was meh... Would I stay there again? For a 1 day trip, for convenience, sure. For the $, it was fine. Anything more than a day or 2, I'd try the other places in the area. Read moreGenuine Hotels.com guest review
"Good for an overnight stay"
side doors did not work with room keys...vending machines out of order...on a feeder road...homeless people nearbyGenuine Hotels.com guest review
"4 walls and a bed..."
Pros:free breakfast, comfortable bed, courteous staff. Cons: very hard to find (GPS can't help because it's under one highway and next to another), room was way too hot, gym is not great (but at least there's something)Genuine Hotels.com guest review
I enjoined my stay and would stay here again. Great staff helped me with my early check in and understood my request. The rooms we very nice and for a out of town guest it met all my expectations.Genuine Expedia guest review
Nice place to rest.. Very cleanGenuine Hotels.com guest review
Room was great, no customer service other than that it was great.Genuine Expedia guest review
"No hot water -- dampened an otherwise decent stay"
The hotel was clean and the staff was very friendly. However, our room did not have any hot water. After letting the shower run for several minutes, the water never heated up. Thinking they the handle might have been installed incorrectly, we turned up the "cold" water to see if it would get hot, but to no avail. We informed the front desk at check-out […] and their response was that it might have been installed incorrectly, which we already knew was not the case. That was our only issue, which is a big one, because having a nice warm shower at the end of a long day is a must. Read moreGenuine Hotels.com guest review
"Stayed almost 2 weeks"
Pros - room was clean, the bed was comfy and we were at the end that is far from the highway, so it was quiet - Room 330. The AC, microwave and refrigerator all worked great and came in handy. The staff was very friendly and helpful. On busy days the full breakfast was good and convenient. Cons- some mold in caulk around the tub, the pool was closed […] the whole time waiting for an inspection. Friday & Saturday nights there are parties in the lobby and gathering room - a kid pulled the fire alarm that went off in everyone's rooms and the floor of the elevator is sticky afterwards. On slow days, they make fresh scrambled eggs and mix them with leftover eggs that are rubbery and inedible. The AC unit in our room was great, but the hallways and lobby are very warm and muggy. Read moreGenuine Expedia guest review
Location was OK. Very close to interstate. Traffic noise was noted. Clean and comfortable. No DVD player. Internet access was good. Breakfast was fabulous-the best part of my stay. Pool was clean, but very dated. Spa air pump didn't work. No shaded areas at all.Genuine Hotels.com guest review
Air conditioner didn't work in room (happened last time I stayed here). When moved to another room, woke up to find that the shower didn't work. It's hard to be on your "A" game in business when you haven't even had a bath. Won't stay here again.Genuine Expedia guest review
"well, it's cheap"
Never had hot water in the tub. when I told them they said, "well, on the 3rd floor you have to let it run for awhile" when I asked how long I should let it run they said 15 mins. I let it run 25...still no hot water.Genuine Hotels.com guest review
"very nice hotel"
Very nice, but the need to upgrade TV to flat panelGenuine Expedia guest review
One complaint: Old toilet seat in 224. Otherwise, nice accommodations for the price. Breakfast is good as well.Genuine Expedia guest review
Large comfortable room with everything you need for a... few day stay.Genuine Hotels.com guest review
"COMPLAINT, I WANT MY CAMERA BACK ."
I was very much saddened when I left my camera in my room upon check-out, and no one seem to care much. I had to make several calls, and none of them answered my questions to my satisfaction. I don't think I will ever use that hotel ( Comfort Inn ,Houston, Texas ( ROOM 202 ) again.Genuine Hotels.com guest review
room not clean, deadbolt on door wouldn't lock, curtains didn't cover window properly, neighborhood questionable. will not stay here againGenuine Hotels.com guest review
"Not recommended, unprofessional service"
I witnessed unprofessional service on mulitple occasions which is not appropriate to delineate online. Also, they advertised a pool and it was not open. Breakfast food was a good variety, although the woman in charge was grumpy and unkind, unwilling to meet reasonable request for some people. My room was pretty and clean. My microwave broke as I heated […] a cup of tea. The manager was "out of town" and they "don't know when he will be back". The woman covering for him was willing to listen to my concerns but had no power to do anything although she did try to talk to the woman in charge of breakfast who did seem to try harder the next day. Read moreGenuine Hotels.com guest review
Staff is very helpful but beyond that I would look elsewhere. This hotel has some issues that need to be addressed beyond the staff abilities.Genuine Hotels.com guest review
Great Value! Great Hotel! The staff was very friendly and helpful! The breakfast include most turkey bacon and waffles which is a definite change of pass from the normal continental breakfast. The room include a microwave and refrigerator. All the amenities at a great price.Genuine Hotels.com guest review
Very good. Would stay here again. The bed was comfortable and the room was clean.Genuine Hotels.com guest review
"Perfect for the family or extended stays"
This hotel was more than I expected. It has a full-size kitchen equipped with a full-size refrigerator and microwave oven. It is perfect for extended stays. the room could use a little updating, but overall the stay was really nice.Genuine Hotels.com guest review
I would stay here again soon.Genuine Hotels.com guest review
"OK for the price ... but don't expect much"
Hotel is ok and overall cleanliness acceptable. Being so close to the freeway, the room felt like it was built in the middle of a race track. So noisy, all night. There were a few mishaps that should not be expected from anyhotel. During the 3 nights of my stay ... the key stopped working for no reason on several occasions. Room door would not latch […] on its own, so I found the room unlocked after cleaning service. Coffee maker did not work, and there were no coffee cups anyway. But the staff was friendly, and helpful. Not a vacation spot but ok for the price. Read moreGenuine Hotels.com guest review
I like it overall, but due to its convenient location right along to highway 59, it was a bit noisy with all the traffic! I guess it is a stucture issue that they have no control over...Genuine Hotels.com guest review
"Not again. Can get much better for same price."
Appearance on outside was nice, inside was fair, but not overly clean. Old style TV's and only about six channels, air conditioner unit did not work correctly, continental breakfast was very bad. Would not recommend or ever go back to this place.Genuine Expedia guest review
Comfortable and convenient. The entrance was kinda tricky. I had to make a u turn and go back around but other than that, it was nice.Genuine Hotels.com guest review
THE LOCATION IS NOT IN SUGARLAND BUT CLOSE TO IT. THIS IS NOT SUGARLAND GREEN AMBIANCE. TO CLOSE TO HY 59 . O'KAY FOR 1 NIGHTGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )