This place was great!Genuine Hotels.com guest review
"Very Accomodating Perfect for Relocation with Pets"
My family just relocated to Houston and the staff at Comfort Inn were great. It's not the nicest hotel, but a great deal near lots of retail, I-59, Beltway 8, Galleria, West Chase, Sugarland, Missouri City, etc. I cannot say enought positives. Thanks Comfort Inn!Genuine Hotels.com guest review
A good value hotel in an area of town where hotels are usually either very good and expensive or very bad and cheap.Genuine Hotels.com guest review
"Not Worth It"
Looks run down, vending machines were not working, neither was dryer and you could not get Wi-Fi past the 1st floor.Genuine Expedia guest review
"Ok for short trips"
I stayed at this hotel for 1 night last week. My first priorities are always cleanliness and safety. I don't care about the bells and whistles. The place was ok. Average to less than average. It needs upgrading. The rooms are nicely laid out, but not cleaned so well... The kitchenette is a great idea, but the cupboards were dirty. The shower was leaking, […] but thankfully it didn't have any rust stains (that would have made me run). Overall, it was just average. I think they could have done a better job with cleaning rather than some unnecessary cosmetics. For example, the tissue holder in the bathroom had a bunch of crumpled tissues made to look like a bow, which apparently wasted at least 5-6 tissues. I didn't see the point of that. I'd much rather have had a full stack of clean tissues inside the bathroom, rather than a 1/3 full box with a silly bow origami wasting all that paper, while the sink faucet was wobbly and the shower faucet leaking. Then the receptionist lady was not very pleasant. When I asked for a cab for my 7am meeting the next day, she told me to call the cab myself. That's not the problem. Everyone has a cell phone, I can easily call a cab myself. But her attitude was not pleasant - she treated me as if I was out of line for asking how to get a cab. She didn't seem to care. Overall, it was meh... Would I stay there again? For a 1 day trip, for convenience, sure. For the $, it was fine. Anything more than a day or 2, I'd try the other places in the area. Read moreGenuine Hotels.com guest review
"Good for an overnight stay"
side doors did not work with room keys...vending machines out of order...on a feeder road...homeless people nearbyGenuine Hotels.com guest review
"4 walls and a bed..."
Pros:free breakfast, comfortable bed, courteous staff. Cons: very hard to find (GPS can't help because it's under one highway and next to another), room was way too hot, gym is not great (but at least there's something)Genuine Hotels.com guest review
I enjoined my stay and would stay here again. Great staff helped me with my early check in and understood my request. The rooms we very nice and for a out of town guest it met all my expectations.Genuine Expedia guest review
Nice place to rest.. Very cleanGenuine Hotels.com guest review
Room was great, no customer service other than that it was great.Genuine Expedia guest review
"No hot water -- dampened an otherwise decent stay"
The hotel was clean and the staff was very friendly. However, our room did not have any hot water. After letting the shower run for several minutes, the water never heated up. Thinking they the handle might have been installed incorrectly, we turned up the "cold" water to see if it would get hot, but to no avail. We informed the front desk at check-out […] and their response was that it might have been installed incorrectly, which we already knew was not the case. That was our only issue, which is a big one, because having a nice warm shower at the end of a long day is a must. Read moreGenuine Hotels.com guest review
"Stayed almost 2 weeks"
Pros - room was clean, the bed was comfy and we were at the end that is far from the highway, so it was quiet - Room 330. The AC, microwave and refrigerator all worked great and came in handy. The staff was very friendly and helpful. On busy days the full breakfast was good and convenient. Cons- some mold in caulk around the tub, the pool was closed […] the whole time waiting for an inspection. Friday & Saturday nights there are parties in the lobby and gathering room - a kid pulled the fire alarm that went off in everyone's rooms and the floor of the elevator is sticky afterwards. On slow days, they make fresh scrambled eggs and mix them with leftover eggs that are rubbery and inedible. The AC unit in our room was great, but the hallways and lobby are very warm and muggy. Read moreGenuine Expedia guest review
Location was OK. Very close to interstate. Traffic noise was noted. Clean and comfortable. No DVD player. Internet access was good. Breakfast was fabulous-the best part of my stay. Pool was clean, but very dated. Spa air pump didn't work. No shaded areas at all.Genuine Hotels.com guest review
Air conditioner didn't work in room (happened last time I stayed here). When moved to another room, woke up to find that the shower didn't work. It's hard to be on your "A" game in business when you haven't even had a bath. Won't stay here again.Genuine Expedia guest review
"well, it's cheap"
Never had hot water in the tub. when I told them they said, "well, on the 3rd floor you have to let it run for awhile" when I asked how long I should let it run they said 15 mins. I let it run 25...still no hot water.Genuine Hotels.com guest review
"very nice hotel"
Very nice, but the need to upgrade TV to flat panelGenuine Expedia guest review
One complaint: Old toilet seat in 224. Otherwise, nice accommodations for the price. Breakfast is good as well.Genuine Expedia guest review
Large comfortable room with everything you need for a... few day stay.Genuine Hotels.com guest review
"COMPLAINT, I WANT MY CAMERA BACK ."
I was very much saddened when I left my camera in my room upon check-out, and no one seem to care much. I had to make several calls, and none of them answered my questions to my satisfaction. I don't think I will ever use that hotel ( Comfort Inn ,Houston, Texas ( ROOM 202 ) again.Genuine Hotels.com guest review
room not clean, deadbolt on door wouldn't lock, curtains didn't cover window properly, neighborhood questionable. will not stay here againGenuine Hotels.com guest review
"Not recommended, unprofessional service"
I witnessed unprofessional service on mulitple occasions which is not appropriate to delineate online. Also, they advertised a pool and it was not open. Breakfast food was a good variety, although the woman in charge was grumpy and unkind, unwilling to meet reasonable request for some people. My room was pretty and clean. My microwave broke as I heated […] a cup of tea. The manager was "out of town" and they "don't know when he will be back". The woman covering for him was willing to listen to my concerns but had no power to do anything although she did try to talk to the woman in charge of breakfast who did seem to try harder the next day. Read moreGenuine Hotels.com guest review
Staff is very helpful but beyond that I would look elsewhere. This hotel has some issues that need to be addressed beyond the staff abilities.Genuine Hotels.com guest review
Great Value! Great Hotel! The staff was very friendly and helpful! The breakfast include most turkey bacon and waffles which is a definite change of pass from the normal continental breakfast. The room include a microwave and refrigerator. All the amenities at a great price.Genuine Hotels.com guest review
Very good. Would stay here again. The bed was comfortable and the room was clean.Genuine Hotels.com guest review
"Perfect for the family or extended stays"
This hotel was more than I expected. It has a full-size kitchen equipped with a full-size refrigerator and microwave oven. It is perfect for extended stays. the room could use a little updating, but overall the stay was really nice.Genuine Hotels.com guest review
I would stay here again soon.Genuine Hotels.com guest review
"OK for the price ... but don't expect much"
Hotel is ok and overall cleanliness acceptable. Being so close to the freeway, the room felt like it was built in the middle of a race track. So noisy, all night. There were a few mishaps that should not be expected from anyhotel. During the 3 nights of my stay ... the key stopped working for no reason on several occasions. Room door would not latch […] on its own, so I found the room unlocked after cleaning service. Coffee maker did not work, and there were no coffee cups anyway. But the staff was friendly, and helpful. Not a vacation spot but ok for the price. Read moreGenuine Hotels.com guest review
I like it overall, but due to its convenient location right along to highway 59, it was a bit noisy with all the traffic! I guess it is a stucture issue that they have no control over...Genuine Hotels.com guest review
"Not again. Can get much better for same price."
Appearance on outside was nice, inside was fair, but not overly clean. Old style TV's and only about six channels, air conditioner unit did not work correctly, continental breakfast was very bad. Would not recommend or ever go back to this place.Genuine Expedia guest review
Comfortable and convenient. The entrance was kinda tricky. I had to make a u turn and go back around but other than that, it was nice.Genuine Hotels.com guest review
THE LOCATION IS NOT IN SUGARLAND BUT CLOSE TO IT. THIS IS NOT SUGARLAND GREEN AMBIANCE. TO CLOSE TO HY 59 . O'KAY FOR 1 NIGHTGenuine Expedia guest review
"I liked it"
Clean, pretty and confortableGenuine Hotels.com guest review
Old TV , needed to have maintenance fix it. Next to freeway interchange so very noisy traffic at my end, #301. Room door needs repair, hard to close.Genuine Hotels.com guest review
"Best comfort suites ever"
Will stay here every chance I can, best employees ever - made my stay the very best ever. Every hotel should be run like this one.....Genuine Hotels.com guest review
"A nice, clean, friendly place to stay!"
I am a frequetn business traveler and have fairly high expectations for hotels. I enjoyed a queen suite for one night. I arrived fairly late in the evening. It was sifficult to find due to the "feeder" Highway system in Houston. The staff was very friendly and helpful. The room was clean and nicely appointed. But it did NOT have Free Wi-Fi in the room. […] The hotel does provide a cable for free internet use. The last time I needed to use a cable was about 5 years ago. A simple upgrade is needed in this regard. otherwise - I was pleased. Read moreGenuine Hotels.com guest review
"Couldn't ask for more for the $$"
Above and beyond our expectations.. 5*..Genuine Hotels.com guest review
Couldn't ask for more for the priceGenuine Hotels.com guest review
Good deal. Good breakfast. Staff is niceGenuine Hotels.com guest review
"Great hotel great price"
Very satisfiedGenuine Hotels.com guest review
"Not bad for a weekend getaway"
We were in Houston for my daughter's tournament, and I was impressed with the room. It was very large and clean. I did notice some stains on the rug, and there was some tape on the wall from the previous guests. For the price I paid, it wasn't bad at all. If I there was one thing I would gripe about would be the musty smell in the room, but it wasn't […] horrible. I was impressed with the complementary breakfast. There was a lot to offer and the dining area was rather nice and clean. I would go back again the next time we are in Houston. Read moreGenuine Hotels.com guest review
"very nice stay"
Very satisfied with the hotel. Wi-fi in the rooms would be nice. Otherwise trip and hotel stay was wonderful and we'll be back.Genuine Hotels.com guest review
i love my room very clean and big love the price too,but i didnt like that when i was to take a shower i had to run the water like for 5minutes to get COLD WATER. but other than that love it i have recommended to my family n friends =)Genuine Hotels.com guest review
"Call before booking"
I stayed in this hotel for 2nd time, but this time i had some problems. Room was facing Freeway and had constant noise of vehicles all night. Could not sleep. There was no hot water in shower. I let water run for 10-15 min( do not want to waste water but could not dare to take shower with cold chill water) but of no use. Iron board was of not good quality […] could not press shirt properly. Rest is good. Room was not smelly, spacious, good mattresses, microwave, refri..tor etc. Read moreGenuine Hotels.com guest review
It was pleasurable. It was worth more than what I paid.Genuine Hotels.com guest review
"Conveniently located and extremely comfortable"
Clean and extremely comfortable. Easy to find, with easy access from the interstate. Read reviews concerning water temperature in shower prior to booking. The reviewers were correct in that evening shower started with extemely hot water and morning shower started with cold water. However, after a few minutes, the temperature regulated and was fine! […] If I return to the area, will definitely stay at this Comfort Inn. Read moreGenuine Hotels.com guest review
I was pleasantly surprised to open the door of my room. It was a nice large room, clean and comfortable. It was The breakfast was also very nice. They have eggs, bacon, and sausage, and other continental breakfast stuff. I would stay over here again.Genuine Expedia guest review
Not good at all.could not sleep well because air conditioner made noise all night long and no air at allGenuine Hotels.com guest review
"Enjoyed my stay"
I stayed at the hotel almost a week and I have no complaints besides no wifi being in the rooms. There is Internet service in the rooms but you'll have to use a cord to plug into your computer. The rooms are actually nice and clean!!! I will definitely returnGenuine Hotels.com guest review
Room is spacious. A/C in our room is not cool but did not report it because we were tired the whole day.. But otherwise the stay was ok..Genuine Hotels.com guest review
"Close to my location I needed to be for work"
I wasn't to satified with the lack of hot water my first 2 nights then moved rooms b/c the maintenance crew had already left. The room I moved to had no cold water what so ever so I was putting ice and cold bottle water in the bathtub so I go cleanse myself. But I will say that the costumer service made up for the poor maintenance of the plumbing in […] the place :) Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )