All hotels in Houston, Texas, United States of America
1 room, 2 adults
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11230 Southwest Fwy, Houston, TX, 77031, United States of America, ‏‎855-239-9246
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3.5 / 5Good

Score breakdown (from 180 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.7
  • Comfort
    3.7
  • Condition
    3.3
  • Neighborhood
    3.3
4.0 / 5Excellent
"Weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Our room was comfy, but the pics were a little deceiving because it was an older hotel. Bed was extremely comfy.
Genuine Expedia guest review
Other trip Mar 11, 2014
Kesha
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great for a quick business trip! There was a few light bulbs missing, other than that, I would use it again.
Genuine Hotels.com guest review
1 night business trip Mar 4, 2014
Diana
US
5.0 / 5Outstanding
"Nice Hotel worth the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Everthing went as it should. Large suites, clean, neat. Continental breakfast was adequate with good presentation.
Genuine Expedia guest review
Other trip Mar 4, 2014
BHawk
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall, it was great...Enjoyed the stay. Front staff, at out arrival, was very helpful. She directed/guided to different destinations. The room was clean, well-kept. the only thing that was minimal but I do think should be taken care of is the what appeared to be a about stain/mildew/mold, unsure, in the bath area. Breakfast and breakfast staff was great. Overall, great attitude...I would stay again.
Genuine Hotels.com guest review
2 night trip Feb 27, 2014
Fred
US
5.0 / 5Outstanding
"Unexpected surprise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was in great shape with friendly staff. very clean. Very comfortable room.
Genuine Expedia guest review
Other trip Feb 27, 2014
Nate
US
4.0 / 5Excellent
"Nice weekend stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great staff and clean. Facility showing its age - needs some updating. Great location and good overall.
Genuine Expedia guest review
Other trip Feb 24, 2014
A Traveler
US
3.0 / 5Good
"Conveniently located"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay at this facility was short-notice and it suited my immediate needs. I have a couple of complaints. When asked for additional towels, the desk clerk asked if I needed extra towels? Why ask that? Just deliver the towels! The room only afforded ONE face towel and two hand and bath towels (which was used to clean up a spill). The other issue is that the hotel charged my debit/credit card on top of Hotels.com and that created a billing issue for me.
Genuine Hotels.com guest review
1 night trip with friends Feb 13, 2014
A Traveler
US
4.0 / 5Excellent
"Good room for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel is about what you would expect. Nothing fancy, but clean and comfortable. The room was large with a couch. The only negative was the show water pressure was pretty low. All in all, a safe, clean and comfortable room at a good price.
Genuine Hotels.com guest review
1 night business trip Feb 5, 2014
Billy
US
3.0 / 5Good
"OK hotel in convenient location for SW Houston"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I stayed here 6 nights while house hunting in the SW Houston area. It is a good location right off of Hwy 59 and the intersection with Beltway 8. The hotel is a little hard to find since it is just off of the frontage road behind a medical clinic, but once you find it, it is a good location. The staff was very friendly, but not always correct. (Upon check-in, I told the young man we would be checking out one day earlier than what we had reserved. He said that was not a problem and it was not necessary to change anything. I checked with another person at reception two days later and found out that they *did* have to change the reservation. otherwise I would have been charged an extra night.) The breakfast was average, but adequate. The rooms are starting to show their age. The cleaning crew kept our room clean, but did not refresh the in-room coffee supply and cups unless we called the front desk and requested more. Even though it is a non-smoking hotel throughout, many guests break the rule and smoke in their rooms. If you are sensitive to the smell of smoke, be sure to check your room before bringing your luggage and request a different room if necessary. They will accommodate you if they can.
Genuine Expedia guest review
Other trip Feb 8, 2014
Nate
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I have stayed at this hotel on 4 previous occasions and have found the hotel and staff very good in making the stay a pleasant event!
Genuine Hotels.com guest review
1 night business trip Feb 3, 2014
Al Szur
US
2.0 / 5Fair
"okay, but not great"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Comfy beds, hot shower. Not very clean. Hard to get to. Sad breakfast. Arrived early and had to wait for an hour for the manager to arrive to check in.
Genuine Hotels.com guest review
1 night trip Jan 31, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Decent and clean room. Good price for a suite.
Genuine Hotels.com guest review
1 night trip Jan 14, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Was supposed to be queen sized beds and was twin sizes
Genuine Hotels.com guest review
1 night trip Dec 12, 2013
Ann
US
5.0 / 5Outstanding
"Business"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice and quite; very well run hotel chain; Can't go wrong with Comfort Inn
Genuine Hotels.com guest review
1 night trip Nov 14, 2013
David
US
5.0 / 5Outstanding
"HAD A VERY WELL DESERVED REST"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great, I booked in a few minutes and the staff was nice and friendly. What I liked the most is that the linens were soft and clean
Genuine Hotels.com guest review
1 night trip Nov 16, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
bad experience, rooms were not cleaned till about 4.30pm. In fitness center nothing works even the trade mill.
Genuine Hotels.com guest review
2 night trip Nov 11, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
.:The water did not get hot until the faucet had run awhile . There was a roach in the bathroom
Genuine Hotels.com guest review
2 night trip Nov 2, 2013
jack
US
1.0 / 5Poor
"Not so Nice Hotel Area."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The room was clean and the overall comfort of the room was very good. The staff was even good. The area of the hotle was not a good area. The hotel was hard to find because you had to go down an alley like with no lights to get to the hotel. Since there was no room to park in the front of the hotel parking was either on the side or the back of the building which there was no light so if a person was to get mugged that would be a good opportunity for it because of the darkness and surrounding of the trees. anyone couldhave jumped out of those bushes.
Genuine Expedia guest review
Other trip Oct 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I stayed at this hotel for 16 days! We also had a newborn with us and the staffed helped in every way to keep our room clean and help with anything we needed. The staff was amazing and breakfast was included every morning ! We would stay here again!
Genuine Expedia guest review
Other trip Oct 24, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stay at Comfort Inn Hotels for a reason: consistently high quality and high value. This stay was no different. A very clean spacious room, comfortable, all the amenities, and a nice complimentary breakfast.
Genuine Expedia guest review
Other trip Oct 19, 2013
Atomic
US
2.0 / 5Fair
"Security a big issue."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
My stay was ok, but it was quite a shock that my room was burglarized and the hotel management said that their cameras do not work, they were very uncooperative in assisting. They have cameras in the front desk, Lobby area and outside the elevators and yet claimed it didn't work. Ones security is compromised at this hotel.
Genuine Hotels.com guest review
1 night business trip Oct 9, 2013
Tomi Ben
US
3.0 / 5Good
"To hard to find with the construction going on"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
For a non smoking room it rank of cigarette smoke, the linen, towels all smelled of smoke, cleanliness very quick and no trash can available, needed to air or place some type of odor reducer in room.....to find the place is very hard is hidden from the main road, just a sign at ground level when you get close to it, carpet was coming apart near the bathroom, and apparently no vacuuming done...dusty.....
Genuine Hotels.com guest review
2 night trip Oct 8, 2013
Angel
US
4.0 / 5Excellent
"Close to Houston Baptist University"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall very nice. The room was great and met our needs.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
Ken
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
Shower curtain broken hanging. Clerk was rude. Had to go to hotel 3 times to check in. First time was too early. 2nd time the computer was down and desk clerk was talking on the phone & check me in at the same time. Then he just walked away and left me standing there. The 3rd time I was able to check in.
Genuine Hotels.com guest review
1 night trip Sep 16, 2013
A Traveler
US
4.0 / 5Excellent
"Quick day trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The price of the room was very reasobable. It was very roomy and spacious. Shower heads were the only con, other than that it was verg nice for the price. Would stay again if the higher end hotels are super overpriced
Genuine Hotels.com guest review
1 night romance trip Aug 20, 2013
Hk
US
4.0 / 5Excellent
"Nice hotel--close to airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We needed a place that was affordable and not too far from the airport so we could catch a morning flight. This lace fit the bill.
Genuine Expedia guest review
Other trip Aug 21, 2013
Jen
US
4.0 / 5Excellent
"Room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    3.0
The room was priced right but the size of the room put it over the top. It was bigger than expected and a nice surprise
Genuine Hotels.com guest review
2 night trip with friends Aug 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Sold on Comfort Inn Southwest Houston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Pets are allowed. Breakfast is fresh. Rooms are clean. Granite countertops. Lots of electric outlets. Helpful staff.
Genuine Hotels.com guest review
1 night business trip Jul 17, 2013
SS
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Another stay - perfection
Genuine Hotels.com guest review
1 night business trip Jul 16, 2013
JJ
US
5.0 / 5Outstanding
"Great Deal"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
This place was great!
Genuine Hotels.com guest review
8 night trip Jul 7, 2013
Samantha
US
5.0 / 5Outstanding
"Very Accomodating Perfect for Relocation with Pets"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
My family just relocated to Houston and the staff at Comfort Inn were great. It's not the nicest hotel, but a great deal near lots of retail, I-59, Beltway 8, Galleria, West Chase, Sugarland, Missouri City, etc. I cannot say enought positives. Thanks Comfort Inn!
Genuine Hotels.com guest review
1 night business trip Jul 15, 2013
Scott
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
A good value hotel in an area of town where hotels are usually either very good and expensive or very bad and cheap.
Genuine Hotels.com guest review
1 night business trip Jul 15, 2013
Dennis
US
2.0 / 5Fair
"Not Worth It"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Looks run down, vending machines were not working, neither was dryer and you could not get Wi-Fi past the 1st floor.
Genuine Expedia guest review
Other trip Jul 19, 2013
LEO
US
3.0 / 5Good
"Ok for short trips"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I stayed at this hotel for 1 night last week. My first priorities are always cleanliness and safety. I don't care about the bells and whistles. The place was ok. Average to less than average. It needs upgrading. The rooms are nicely laid out, but not cleaned so well... The kitchenette is a great idea, but the cupboards were dirty. The shower was leaking, but thankfully it didn't have any rust stains (that would have made me run). Overall, it was just average. I think they could have done a better job with cleaning rather than some unnecessary cosmetics. For example, the tissue holder in the bathroom had a bunch of crumpled tissues made to look like a bow, which apparently wasted at least 5-6 tissues. I didn't see the point of that. I'd much rather have had a full stack of clean tissues inside the bathroom, rather than a 1/3 full box with a silly bow origami wasting all that paper, while the sink faucet was wobbly and the shower faucet leaking. Then the receptionist lady was not very pleasant. When I asked for a cab for my 7am meeting the next day, she told me to call the cab myself. That's not the problem. Everyone has a cell phone, I can easily call a cab myself. But her attitude was not pleasant - she treated me as if I was out of line for asking how to get a cab. She didn't seem to care. Overall, it was meh... Would I stay there again? For a 1 day trip, for convenience, sure. For the $, it was fine. Anything more than a day or 2, I'd try the other places in the area.
Genuine Hotels.com guest review
1 night business trip Jul 10, 2013
AA
US
1.0 / 5Poor
"Good for an overnight stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
side doors did not work with room keys...vending machines out of order...on a feeder road...homeless people nearby
Genuine Hotels.com guest review
1 night business trip Jul 9, 2013
marc
US
3.0 / 5Good
"4 walls and a bed..."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    1.0
Pros:free breakfast, comfortable bed, courteous staff. Cons: very hard to find (GPS can't help because it's under one highway and next to another), room was way too hot, gym is not great (but at least there's something)
Genuine Hotels.com guest review
2 night business trip Jul 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I enjoined my stay and would stay here again. Great staff helped me with my early check in and understood my request. The rooms we very nice and for a out of town guest it met all my expectations.
Genuine Expedia guest review
Other trip Jul 10, 2013
A Traveler
US
5.0 / 5Outstanding
"houston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place to rest.. Very clean
Genuine Hotels.com guest review
1 night trip Jun 28, 2013
jones
US
5.0 / 5Outstanding
"Nice room"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Room was great, no customer service other than that it was great.
Genuine Expedia guest review
Other trip Jun 26, 2013
alpha_music
US
3.0 / 5Good
"No hot water -- dampened an otherwise decent stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel was clean and the staff was very friendly. However, our room did not have any hot water. After letting the shower run for several minutes, the water never heated up. Thinking they the handle might have been installed incorrectly, we turned up the "cold" water to see if it would get hot, but to no avail. We informed the front desk at check-out and their response was that it might have been installed incorrectly, which we already knew was not the case. That was our only issue, which is a big one, because having a nice warm shower at the end of a long day is a must.
Genuine Hotels.com guest review
1 night trip Jun 19, 2013
C. C.
US
3.0 / 5Good
"Stayed almost 2 weeks"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Pros - room was clean, the bed was comfy and we were at the end that is far from the highway, so it was quiet - Room 330. The AC, microwave and refrigerator all worked great and came in handy. The staff was very friendly and helpful. On busy days the full breakfast was good and convenient. Cons- some mold in caulk around the tub, the pool was closed the whole time waiting for an inspection. Friday & Saturday nights there are parties in the lobby and gathering room - a kid pulled the fire alarm that went off in everyone's rooms and the floor of the elevator is sticky afterwards. On slow days, they make fresh scrambled eggs and mix them with leftover eggs that are rubbery and inedible. The AC unit in our room was great, but the hallways and lobby are very warm and muggy.
Genuine Expedia guest review
Other trip Jun 16, 2013
Texan
US
4.0 / 5Excellent
"Quite adequate"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Location was OK. Very close to interstate. Traffic noise was noted. Clean and comfortable. No DVD player. Internet access was good. Breakfast was fabulous-the best part of my stay. Pool was clean, but very dated. Spa air pump didn't work. No shaded areas at all.
Genuine Hotels.com guest review
5 night business trip Jun 5, 2013
John
US
1.0 / 5Poor
"Poor upkeep"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Air conditioner didn't work in room (happened last time I stayed here). When moved to another room, woke up to find that the shower didn't work. It's hard to be on your "A" game in business when you haven't even had a bath. Won't stay here again.
Genuine Expedia guest review
Other trip May 26, 2013
Brandon
US
3.0 / 5Good
"well, it's cheap"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Never had hot water in the tub. when I told them they said, "well, on the 3rd floor you have to let it run for awhile" when I asked how long I should let it run they said 15 mins. I let it run 25...still no hot water.
Genuine Hotels.com guest review
2 night trip May 9, 2013
A Traveler
US
4.0 / 5Excellent
"very nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice, but the need to upgrade TV to flat panel
Genuine Expedia guest review
Other trip May 4, 2013
old Man
US
4.0 / 5Excellent
"Short stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
One complaint: Old toilet seat in 224. Otherwise, nice accommodations for the price. Breakfast is good as well.
Genuine Expedia guest review
Other trip Apr 28, 2013
A Traveler
US
4.0 / 5Excellent
"Review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Large comfortable room with everything you need for a... few day stay.
Genuine Hotels.com guest review
Business trip Apr 14, 2013
A Traveler
US
2.0 / 5Fair
"COMPLAINT, I WANT MY CAMERA BACK ."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
I was very much saddened when I left my camera in my room upon check-out, and no one seem to care much. I had to make several calls, and none of them answered my questions to my satisfaction. I don't think I will ever use that hotel ( Comfort Inn ,Houston, Texas ( ROOM 202 ) again.
Genuine Hotels.com guest review
2 night trip Apr 5, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
room not clean, deadbolt on door wouldn't lock, curtains didn't cover window properly, neighborhood questionable. will not stay here again
Genuine Hotels.com guest review
1 night trip Mar 20, 2013
A Traveler
US
2.0 / 5Fair
"Not recommended, unprofessional service"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
I witnessed unprofessional service on mulitple occasions which is not appropriate to delineate online. Also, they advertised a pool and it was not open. Breakfast food was a good variety, although the woman in charge was grumpy and unkind, unwilling to meet reasonable request for some people. My room was pretty and clean. My microwave broke as I heated a cup of tea. The manager was "out of town" and they "don't know when he will be back". The woman covering for him was willing to listen to my concerns but had no power to do anything although she did try to talk to the woman in charge of breakfast who did seem to try harder the next day.
Genuine Hotels.com guest review
2 night family trip Mar 20, 2013
A Traveler
US
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