I used this hotel as a stopover on my way to the Detroit international auto show. I was looking for something inexpensive but in a nice part of town. Breakfast was your standard continental but the pool, the room and the price were great. I would recommend this hotel to anyone. Even with their family along with them.Genuine Hotels.com guest review
"Nice for the price"
The front desk clerks and manager were awesome! Answered all of our questions in a quick manner.Genuine Hotels.com guest review
good valueGenuine Hotels.com guest review
"This is a gem for the price!"
My room was very clean and seemed new. The hot tub bubbler/jets were not working, but it was plenty warm and relaxing. The pool was very warm. There was someone smoking on the first floor when I arrived, however I did not smell smoke again nor was there any smoke on my floor. The breakfast was sparse (bread, sweets, cereal, coffee, and milk) but I was […] there on a Monday, not sure if they include more items or protein on the weekend. There were a few dining choices within walking distance. The staff was very nice and helpful. It was an excellent choice for the price. Read moreGenuine Hotels.com guest review
"Decent price for a more than decent place."
Really enjoyed the indoor heated pool! Very nice hotel and even though one living bed bug was found in my bed, the staff handled it well and did what they could to resolve the issues I had.Genuine Hotels.com guest review
First we were given keys to a room that was occupied. We checked out on day two and returned unexpectedly the same day, only to be told that the price of the room had doubled because it was the weekend. We explained that we stay every week and that we'd just left that morning, and therefore asked if we could have a concessionary rate. We even offered […] to take the same room that the receptionist confirmed had not yet been cleaned. We were told that no discounts were allowed and the manager was unreachable. In order to deliver great customer service I believe that employees should have a certain amount of autonomy to make this type of decision. We resorted to booking a room on my smartphone, which was $20 cheaper, and then had to wait half an hour for them to receive the reservation, even though I had email confirmation. It was almost one o' clock in the morning by the time we got to our room and we were exhausted. The room was ok but after several weeks there is still no regular coffee. Read moreGenuine Hotels.com guest review
Good:Room was clean. Hotel Jacuzzi is fixed. Jacuzzi and pool temperatures the best we've seen. Bad:Fitted sheet was thin and too small for bed. It came off in the middle of the night. Sheet wasn't even on tight when bed was freshly made because of the fit. Continental breakfast minimal to non-existent. No juice. Had to ask for donut when they ran […] out. Read moreGenuine Hotels.com guest review
Good spot for the price.Genuine Hotels.com guest review
"Not a positive experience"
I arrived at the property after midnight. The attendant was sound asleep on the couch in the lobby. I rang the bell, knocked and yelled hello for over 10 minutes to get her attention. When she finally woke up she said "why didn't you just ring the bell". The next day I went downstairs for breakfast and the only food out was a few slices of white bread. […] I went elsewhere for breakfast. Later that day I returned to find that my room had not been cleaned. I went down to the lobby to ask if this was standard practice if you stayed for 2 nights and the clerk said "I've been gone for 6 months, they are supposed to clean it but I haven't been here so I don't know". I said "are you the manager"? She said, "no, he's never here, what's dirty in your room?" I said "my bed is unmade an I would like some clean towels", she said ok. Towels never arrived. I tried to contact the manager via phone after my stay. The person that answered the phone told me he was there to please hold. I heard her speak to him and he told her to tell me "tell her I'm not here, I'm available from 7am-3pm daily." This is NOT the type of service you expect when you are traveling. I would not recommend this property. Which is unfortunate because prior to the current ownership and management I have frequently stayed at this property with very positive experiences. Read moreGenuine Hotels.com guest review
Overall I would say our stay was worth it, I would stay again. Hopefully next time the hot tub will be up to working order but other then that the staff seemed nice, checkout time is great, room was comfortable, with a few stains on the carpet (possibly coffee) but I could careless..Genuine Hotels.com guest review
"dont expect much"
Hotel needs improvement some electrical in room not working hot tub not working no cleaning or clean towells daily. You have to go ask and make own bed and clean. Smoke alarm went off at 1 am. Not much for breakfast no reg coffee in room only decaf no butter for toast and old pastries and no knivesGenuine Hotels.com guest review
"Great Little Motel"
Our stay was great. My only complaint is that the name on the building was a little confusing because we made the reservation online for the "Maumee Inn & Suites" but the name on the building said "Baymont Inn & Suites". So we weren't sure we had the right place because there was also no address numbers anywhere on the property either. But all that […] aside, the hotel and room was very nice and clean and the staff was very friendly and willing to go over and above to please the guests. Overall I was very impressed with the hotel and will stay there again in the future. And recommend it to family and friends. Read moreGenuine Hotels.com guest review
"Oh, my.....it was clean but...Don't book this!"
Lacking...in every way but cleanliness. Couldn't find it because it didn't have a sign...a baymont sign with letters out faced a direction you couldn't see...no lights in parking lot...mattress and pillows belonged to another century....breakfast was cereal (my husband wondered if it was left from old baymont), a few pieces of bread for toast and donuts […] in what appeared to be grocery store clearance....i believe only about five rooms were occupied....the water pressure was good! Never, never again! Read moreGenuine Hotels.com guest review
We stayed at this hotel for two nights. The advertising for the the complimentary HOT BREAKFAST on the flyers in the room were a bit deceiving. The HOT breakfast consisted of doughnuts, cereal, milk juice and you could make your own toast. There was nothing hot about the breakfast. The flyer in the rooms should be changed, it was on the Marco's Pizza […] flyer on top of the TV. The hot tub and fitness center were both out of order due to maintenance. The pool water was fine and looked to be clean until Sunday morning when we were checking out and you could see the dirt and film on the top of the pool water when the sun was shining on it. Our bedding in the room had a big cigarette burn in it that we didnt notice until it was to late to mention it. Read moreGenuine Hotels.com guest review
"You get what you pay for."
You get what you pay for. The room was very clean. The old boxy tv had no remote. The channel card on top listed about 40+ channels; only one came in. The directions for using the "in room" coffee maker were on the dresser but there was no coffee maker to be found. The "breakfast" was nothing more than toast, cereal, muffins. For an overnight stop it […] was ok but I wouldn't plan a stay there. Had I paid more for the room I would have been upset. Read moreGenuine Hotels.com guest review
"A hotel on its way out..."
It is never a good sign when you drive up to the hotel and wonder, "Is this place in business?" My experience was not any more reassuring. I had to ask for a new room because the first room had dried food on the side of the bed, dried spit in the sink, and mold in the toilet. The second room was only a fraction better. Still it had trash on the floor, […] unconnected shower head in the bathroom, and it smelled like smoke. The entire hotel was unkept, out of date, and run down. I would not recommend this hotel. There are other hotels in the same vicinity within the same price, and with much better quality..., Read moreGenuine Hotels.com guest review
"Old hotel with many maintenance problems"
I am always mad when I book a hotel for a swimming pool, hot tub and fitness room and it only has one of the three. The fitness room is not open and neither is the hot tub - and they haven't been for a long time. I call that false advertisement. The swimming pool was approximately 95 degrees and ruined my bathing suit. I had to request a paper clip […] to keep my curtains closed. Read moreGenuine Expedia guest review
"Convenient and cozy"
We stayed here during a road trip, and it was very convenient to our route. There is a music venue nearby, but the sound did not carry past the front doors. The staff was helpful and friendly, and the rooms were clean and comfortable.Genuine Hotels.com guest review
air condition in one room was not functioning properly.Genuine Hotels.com guest review
"Great staff, pool area needs renovation"
The hotel featured a typical continental breakfast, but the fruit wasn't the freshest. The staff was incredibly helpful and nice. The pool water was really, really murky - the receptionist said that on this day the pool guy forgot to put 'aquaclear' in it, but it seemed past the point where that would help. The hot tub wasn't working and it just seemed […] like somebody decided to be cheap about repairs. However, the pool room COULD be beautiful and the room was really nice with a nice view for a highway-exit hotel. Plus, the rate was almost impossible to beat. Read moreGenuine Hotels.com guest review
"Good for quick overnight"
The overall hotel was good. Pool area and hot tub were great (especially for kids). The breakfast was better than expected for the price. No hot food but a large variety of options (cereal, bagels, muffins, hard boiled eggs, yogurt, etc.). Our room was outwardly clean until you looked under the beds, then it was horrendous, lots of crumbs. My son pulled […] out someone's glove. The shower curtain had mold on the bottom. Overall I'd say it was ok for a one night stay and a great price. Read moreGenuine Hotels.com guest review
"Very nice stay"
The stay was great. Service was nice. Breakfast was lacking. The price was great.Genuine Hotels.com guest review
"do not stay here"
Refrigerator did not work, water was smelly and musty, the rooms and elevator reeked of cigarettes, kids running, kids jumping in hot tub, security doors were broken and covered in duct tape for insecure entry. No lighting in parking lot. All vending machines were empty. Dirty appearance, Windows wood frames were rotting with peeling wallpaper.Genuine Hotels.com guest review
Never received requested items: Extra towels and rollaway bed. Employees/staff eating breakfast while guest were getting coffee. Breakfast room never replenished. Saw the same black bananas all three days of my stay. Staff smoking at the front door and not even recognizing the guest or even moving to allow guest to enter or exit. Rooms were full of […] dust in the corners. Read moreGenuine Hotels.com guest review
"Convenient on-the-road stay"
We were passing through so we only stayed one night. Nice staff, well priced, all in all a satisfactory stay.Genuine Hotels.com guest review
"No thank you"
The workout room nothing worked, very disappointed. We had a no smoking room but hotel smelled like smoke throughout!Genuine Expedia guest review
Beds comfortable. Don't plan on a large variety for breakfast. Very limited especially for a Sunday. Safe location.Genuine Hotels.com guest review
"Nice central location for what we needed."
Nice hotel. The pool and hot tub were great, especially with 3 kids.Genuine Hotels.com guest review
"not what I expected!"
I used to live in the area and booked herw because it was close to everything, price, had a pool and included a fridge in the room.When we got to the room there was none. I went to the front desk and the rudest person imaginable was there. She told me I didn't call them to tell them my needs amd the had a DRUG AND ALCOHOL REHAB LOCK IN going on. I took […] my small children here! She tried to then put us on the same floor as them...which as soon as you got off the elevator all you smelled was smoke. They were hanging out the windows smoking. This is a great area of town and this hotel is the pits! Read moreGenuine Hotels.com guest review
"Won't stay again."
The pillows were thrown on the bed with no cases. There was hair and dust in the whirl pool tub.Genuine Expedia guest review
"Not great, but ok"
Room was comfortable, needed some maintenance. Room could have been cleaner, stayed 4 nights, the cleaning staff only dropped off towels on the second day. There was trash in the hallway that stayed there for a couple of days. OK for the price.Genuine Hotels.com guest review
"good place to crash the night"
Decent hotel for the price. Clean and good location. they have a swimming pool. but their gym is sad, machines didnt work.Genuine Hotels.com guest review
"a suggestion and..."
Ronni was great, she made our daughter's birthday fantastic. The rooms were clean however there had to be people smoking on third floor n two of the rooms had an odor of like stinky feet. We sprayed air freshener for our stay. My suggestion get new menus for surrounding restaurant's, bob Evans was outdated. Otherwise thank you for a great overnight […] er. Read moreGenuine Hotels.com guest review
"Staff was gracious and helpful"
The hot tub wasn't hot; the pool was OK. I needed these for exercise and therapy. The beds were most uncomfortable.Genuine Hotels.com guest review
phone rang at 6am but did not have a wake up call scheduled. No remote for tvGenuine Hotels.com guest review
"Quite nice for price"
Grounds and parking somewhat unkept and uninviting. Reservation made on-line so went inside. Lobby, dining, halls etc quite nice so stayed. Room clean and everything worked. Bath ceiling evidence of water leak and damage. Pool OK. Food very good and staff very friendly and helpful. Drive-bys might not check further. Outside and grounds attention might […] garner more visitors. Otherwise very satisfied for price. Read moreGenuine Expedia guest review
"Not all Hampton Inns are equal..."
As a fairly frequent traveler who has stayed at numerous Baymont Inn's, to say I was disappointed is an understatement. The front desk staff was rude. The first room they sent me to was not clean. The second room had clearly had housekeeping, but cleanliness was still lacking. There was dust everywhere and the thought of using the in room coffee pot […] made me cringe. On my second day, the front desk put another person in the room. While my husband and I were relaxing (thankfully clothed), another guest used a key and walked in to our room. Bedding is not changed daily, which is okay-but let the guests know up front. We would not stay here again if it were free and the last room in the area. The car would be a better choice. Read moreGenuine Hotels.com guest review
"Last day single"
Sons wedding party stayed there. good location , nice rooms and friendly staff.. Was a good night. real reasonable rate.Genuine Hotels.com guest review
When we got to the hotel the clerk was very rude. Once we checked into the room there was a wet spot on the bed. The room itself was extremely outdated. The "hot " breakfast was bagels donuts toast and cereal.Genuine Hotels.com guest review
The Baymont Inn & Suites was fine for my work trip. People at the front desk were friendly. The breakfast had a selection of cereal, fruits, bagels, toast, waffles, etc. The computer station was convenient and I really enjoyed the hot tub in the pool area. The room had windows that opened, a microwave & fridge and a sink area outside the toilet/shower […] room. The hotel was located close to a range of restaurants and with very easy access to the highway. (I posted the same review on TripAdvisor with photos) Read moreGenuine Hotels.com guest review
"Nothing is what it appears to be."
Stayed 2 nights in a row and no one cleaned the room or made bed. The exercise room had equipment that looked 20 years old and none of it worked! Breakfast room was out of coffee at 8am till 8\40AM on a Saturday. And because the maid never showed up on Saturday I had no coffee in the room. Had to ask for towels from night clerk for pool and she was […] busy playing computer games 19 min later she did come w/towels. Read moreGenuine Expedia guest review
"Location of the hotel is excellent."
The suite that we booked was not clean and there were cobwebs all over the room. Also, the hot tub in the room did not work. After requesting maintainence to fix it, no one ever followed up on our request. The hotel is very poorly managed. This was our first bad experience at a Baymont Hotel.Genuine Expedia guest review
Was okay for our purpose. Could certainly improve on their breakfasts.Genuine Hotels.com guest review
Hotel was very nice, clean room and freindly service. Whirlpool in the room was one of the best we have had at any hotel. Rates were good and we were using this as a tryout for a future trip. Will try the Baymont when we go on our next trip. Only complaint was outside door locks were broken and you didn't need a key to get in. We were at the very end […] and it was still a little noisy too. None of this would stop me from going again though. Read moreGenuine Hotels.com guest review
We got to Toledo at 1:00 and we were able to check in early! Staff was friendly and the breakfast was great! Had an indoor pool as well!Genuine Expedia guest review
"not very clean"
This hotel has men cleaning the rooms. Women do a much more thorough job. Consequently, the rooms were not as clean as we're used to. The hot tub had some unidentifiable brown chunks coming from the jets. The toilet base had urine stains on it. The bed needed remade because the sheets weren't flat and the mattress pads were wrinkled underneath.Genuine Expedia guest review
It was a good deal for the money. Common areas could be kept up better.... Especially the vending machines and areas but the breakfast room was clean and comfortable. Bed was comfortable... Room was quiet but it the hotel wasn't terribly fullGenuine Hotels.com guest review
"Good deal not a bad room"
The carpet was wet around the a/c. Was too tired to switch rooms.Genuine Expedia guest review
"older hotel but very clean"
They were very helpful and it was good to get there after 9 hrs driving.Genuine Hotels.com guest review
Was greeted by a staff member telling us how their computer system "Sucks". I booked a suite for 4 people was told that he didnt know if they had any roll away beds, left found some and told us they were by the elevator but the sheets on them were dirty and they were out of linens, didnt think of giving us another room or possibly the linens from a […] bed in another room. The room itself had food on the floor from a previous guest. We booked our trip late, didnt pay alot. But at a minimum I expect a clean room and linens...... Read moreGenuine Expedia guest review
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