Staff was not interested in their guests. Common areas were not as clean as it should have been. Stayed last fall, conditions of the facility went downhill quite a bit. Would not stay again.Genuine Hotels.com guest review
Stayed at the same location in October, was surprised by how far the quality had gone down. Not sure if there has been a change in local management,but the condition of the facility had decreased a significant amount. Some of the desk staff did not seem very interested in helping either.Genuine Hotels.com guest review
We didn't sign up for it but we were given room 101. It was great because it was a suite and had a lovely jacuzzi tub!!! Small bathroom, but the room was big and comfy. The pool looked beautiful and was just down the hall. They seem to be renovating and I would love to go back when they are done. The breakfast was also Amazing!!!! Cereal, fruit, yogurt, […] eggs, sausage, waffles, French toast and more :0) Read moreGenuine Hotels.com guest review
Perhaps this hotel is undergoing renovation, the main hallway had no carpet. The pool was not clean. The room did not have an extra blanket. The breakfast was not great, The front desk people were personable, but not tnecessarily professional. The hotel was located within walking distance to restaurants, and within a short drive to shopping. It was […] conveniently located just off of the freeway. Read moreGenuine Hotels.com guest review
"Good location, but renovations detract"
I saw the same dirt on the carpet in the hallway every day. No one vacuumed the hall. Overall the hotel had shabby appearance, but my room was ok. They are renovating.Genuine Hotels.com guest review
"Great value on the cheap"
Good clean room at a good price. Easy access from the byway. Far enough from the interstate so you don't hear the traffic.Genuine Expedia guest review
"Great hotel for a family"
No complaints. The staff was friendly and helpful, the pool was nice and warm which allowed our children to jump right in. We stayed in a double bed room and we still had enough room to setup a playpen for our little one. Loved that there were no stains on the bedding and the bed were a bit springy but still comfortable enough to sleep well.Genuine Expedia guest review
"nice place but poor housekeeping"
the hotel overall is a nice place to stay, although i did experience a room that one bed was dirty , had hair cigarette ashes on the sheets and blankets, when i called the front desk i was asked if i could come get the linen myself because she was the only person working at the time.This reason is why i more than likely will not return, that is poor […] service, i payed for a room that i had to change linen in. Read moreGenuine Expedia guest review
"You get what you pay for"
This is a cheap hotel for a reason. I booked this hotel so my kids could get out of the car and swim, but the pool was closed for maintenance the whole team. The hotel was very dirty. Nasty elevater. Room was not very clean either. There was a cup with water in it left in my room. We only had a very small roll of toilet paper and 2 towels for 4 of us. […] I tried to book a king bed with 2 rolling beds. Instead we got 2 very springy double beds. I asked for a rolling bed and when it came the sheets were dirty. Location was convenient to highways and restaurants. Would never stay here again! Read moreGenuine Hotels.com guest review
"Good spot when traveling through area."
Good place to stay for a quick overnight while traveling through. A bit of the beaten path, bit nice.Genuine Expedia guest review
For the price I think it was fine, our room location was not great since we were right next to the stairs so we heard every up and down in and out, perhaps they put us there because it was a deal through hotels.com? Also the hot tub was not working which was a real big bummer for all of us. We were really looking forward to it. They had a nice breakfast, […] however did not keep it supplied and we kept having to ask for items to be replenished. The blankets were not very cozy, bring your own. but the room was clean, some of the staff friendly some not. Read moreGenuine Hotels.com guest review
Let me start by saying that I have asthma and have a hard time with cigaret smoke and because of this I always get a non smoking room. I also always look at reviews and comparison shop when staying at a hotel. I have never been so disappointed in a hotel as I was with this one. Our first room was a smoking room on a smoking floor. I rechecked my reservation […] just to make sure I hadn't picked the wrong room, which I hadn't. We payed extra to have a jacuzzi room, but when we went to use it none of the jets worked and all of the lights dimmed when it was turned on. There were loose wires under the heater. And the king sized "pillow top" bed was far from. I'm not one to complain, but when we got lunch the next day, I had a minor melt down when I noticed that my clothes now smelled of smoke. The hotel got us into another room on another floor which was a little better, but we still almost left early. If I had been able to get a refund on my second day, we would have left after the first. Loved the location though because its right off the highway and right next to my fave restaurant. Read moreGenuine Hotels.com guest review
"Great get-away hotel."
Walked in to the aroma of fresh baked cookies. Got checked in and in a very clean, comfortable room. When I booked, I got a smoking room, the only one left, however, when I checked in we received a non smoking room. We are non smokers so that was better. The staff was friendly and presentable. Pool was clean and warm. We would stay there again.Genuine Expedia guest review
"Great Place to get away."
Needed an affordable place to escape for a weekend to Finish an assignment for Grad School. This was the perfect choice.Genuine Hotels.com guest review
evrything was fine but did not get the room I was assured I was getting.Genuine Hotels.com guest review
The family had a great night sleep. It was a comfortable setting. Very nice staff. Will come back in future.Genuine Hotels.com guest review
"Did the job - But I'd shop around next time"
The hotel was definitely right for the price. It was a really low price. The service was good but sparse - we had hard finding someone at the front desk during breakfast on several days. The room was nice and clean. The beds slightly hard, but sleepable. The only noticeable detractor was the very obvious smell of cigarette smoke in the hall ways, despite […] us having a non-smoking room. All-in-all I would consider this hotel again, but would also consider other alternatives as well. Read moreGenuine Hotels.com guest review
When I reserved room according to the description we were suppose to have a microwave and fridge. The rooms need some attention our lock was broken, chair in room was dirty, the floor edges had cobwebs. You could feel the Mattress' springs hard on the hips. Coffee pot less to be desired. The pool was nice hot tub needs water changed smelled gross. Now […] breakfast that was very good! Read moreGenuine Hotels.com guest review
Staff was great. There was some confusion with our original room so the management upgraded our room to a suite. Breakfast was very good with ample selection of items. Would stay again.Genuine Hotels.com guest review
CUSTOMER SERVICE WAS FRIENDLY, HOTEL WAS CLEAN THUMBS UP.Genuine Expedia guest review
"family trip with young kids"
we liked the hotel. It was a little older but everyhing was fine. Breakfast was decent, pool was good, hot tub not working first night due to an issue that was fixed the same day.Genuine Hotels.com guest review
"Had a nice time."
The king suite jacuzzi is good, the bed is comfortable. There was a fridge and microwave in the room. As far a room layout, the sink is outside of the powder room so there is no privacy while brushing teeth, etc. No fan in the bathroom. Room was very clean, quiet, staff was great, continental breakfast was sufficient for a small appetite but Bob Evans […] is within walking distance if you want a big breakfast. Hotel location is easy on and off to Rt.475 and is in a safe, well lit, suburban--like area. I would go back if I am ever in that area again. Read moreGenuine Expedia guest review
"Economical place to stay"
Good value and convenient location.Genuine Hotels.com guest review
After staying at another Baymont Inn on this trip, I was looking forward to this night in the Toledo area. It was 11 pm when we arrived at the hotel, so despite finding an ancient mattress that was higher at the feet than at the head, a mysterious former pool of liquid (?) dried the size of the bed under the bed, a huge empty space in king room where […] furniture usually goes, damage to the wallpaper, and a stain in the ceiling on the bathroom, we decided to just go to sleep. There were several noisy parties going on around the room, and someone had hand drawn a "no smoking" sign in pencil on wall by our door. The cleanliness of the corridors did not leave us with the impression that a better room existed...I could not, with good consciousness, recommend this hotel. Read moreGenuine Hotels.com guest review
"nice place for the money"
It was very pleasant stay the staff was very friendly and good choices for the continental breakfast.Genuine Hotels.com guest review
Room was very nice. Really enjoyed the pool and hottub. Walked to dinner at nearby restaurant.Genuine Expedia guest review
"like the hotel very close to where we were going"
Had a good time the staff is first rate took care of all my needs would stay again and would recommend them to a friend.Genuine Hotels.com guest review
"Hotel needs a major remodel"
If you get stuck with staying here, I recommend complaining as much as possible after you check in, because the staff will make an effort to accomodate your request. I expect that the high overall rating of those who have stayed here is probably because the staff had accomodated their complaints and therefore improved the hotel's rating. However, I […] do believe that this hotel should be rated as no more than 2 stars. It is a pretty dreary place. The interior hallways are depressing and old. In general the building appears very much in need of remodeling. During my stay there was no wireless internet access on the first day. That was unacceptable for me as I needed to stay connected for work. The manager tried to get it fixed, but I wasted a couple hours of my stay trying and trying. The next day the wireless was fixed and running just fine. There appeared to be plenty of staff. Many people were cleaning, both the rooms and the common areas. It appeared that the cleaning staff did their routines and missed some very obvious cleaning and maintenance, such as broken plaster and chipped off paint and many cobwebs in ceiling corners of the hallway near the side entry. The standard rooms are fairly small with smallish beds. Some rooms come with refrigerator and microwave, but there are a limited number of these. Breakfast was okay if you don't mind microwaving your eggs and sausage, because they don't keep them hot. But there was plenty of it, although no diet selections. Read moreGenuine Expedia guest review
"Great bang for your buck"
Check in went smooth, Staff was new so they were on the phone the whole time I checked in talking to a manager about somebody's complaint. She checked me right in though. I found it a bit rude but it is what it is. The rooms were small but comfortable. The bathroom is tiny! Larger people may have a hard time moving around in there. The beds were comfy […] and the hotel was very quiet. The breakfast was great. Great coffee. Read moreGenuine Expedia guest review
"Ok, if your not picky"
Overall this was an ok stay. My only complaint is the room had a very bad smell.Genuine Expedia guest review
"close to sights we wanted to see"
Was very pleased with our stay and the service we received. The pool was great, but the hottub needed to be warmer. Breakfast was great, with a lot of choices for everyone. Would stay here again.Genuine Hotels.com guest review
"suited my wants"
my room was clean and comfortable,the recliner as nice my husband could nap very well.The breakfast was always hot and had a nice variety,from eggs to waffles and always fresh fruit and coffee available.ould have liked a microwave in my room but all in all it was an enjoyable 5 days,would stay again.Genuine Expedia guest review
"Non-smoking room with ashtrays?"
Room was supposed to be non-smoking and smelled of smoke. It had ashtrays in the room pointing to it not being non-smoking.Genuine Hotels.com guest review
"First Class on a Budget"
Roomy and inexpensive, Staff was very friendly, Breakfast was Superb A+Genuine Expedia guest review
well worth the moneyGenuine Hotels.com guest review
It was a nice stay and I felt safe. The only problem was a couple of times my room key would not let me in, but the front desk recoded it for me.Genuine Hotels.com guest review
"Convenient to the highway"
Our overall stay was good. But we came to enjoy the pool and it seemed like the pool had not been cleaned in weeks. There were clumps of hair everywhere in the water which really grossed us out. The hot tub was not working at all. It was empty of water. If we were looking to stay at a hotel to swim, we would not be staying there again.Genuine Hotels.com guest review
"Hoped it would be better . . . . ."
Non-smoking room but on a smoking floor - yuck! Breakfast area was a huge disappointment. Bad food and not much of it. To eat cereal you had to use a "community" gallon of milk, almost gone and soon to expire. Only two yogurts left, no orange juice, coffee always warm, never hot. The parking was tight when the hotel was full.Genuine Expedia guest review
"Not bad for price"
Staff was very nice and helpful. Room was comfortable we honestly didn't spend much time there just sleeping and showering we always spend 4th of July in Maumee visiting family so most of our time was spent away from hotel. When we first arrived we had no towels in our room but that was quickly cleared up there were some issues with the carpet being […] damp by aircondtioning unit but that was taken care of right away. price was great and the staff was nice. One note pool area temp way to hot. Location made it very easy to get anywhere you needed to go breakfast was good but not great. Pets were welcome we seen people with their dogs several times but did not hear them at all. Read moreGenuine Hotels.com guest review
Semi pleasant staff...dated accommodations...located in decent area...semi clean...wish there was a 2.5 stars rating button but there is not so I upgraded it to a generous 3...nice widow thoGenuine Hotels.com guest review
"Nice hotel for our roadtrip"
The hotel was nice and in a good location. However, they should have more staff, especially in the morning. They only had one person avaialable in the morning to staff the main desk and make sure the breakfast area was still stocked.Genuine Hotels.com guest review
"Dirty and smelly"
Dirty and smelled like smoke. Broken items (door lock, missing sink plug, etc). Would not ever stay here again. Stained and smelly pillowcases.Genuine Expedia guest review
"pool and hot tub"
The rooms are nice .the hallway on third floor smelled of smoke but not the rooms.The pool and hot tub need to be updated.would stay there again it was close to the theathee.Genuine Hotels.com guest review
"Don't stay here"
This is the worst Baymont I've ever stayed in! Carpet is visibly filthy dirty. 2 lamps didn't work in our room. Both vending machines completely empty..not even a bottle of water. 2 people reservation in a king size room and we had 1 washcloth and 2 paper thin towels. I am 5' 4" and the shower head only came up to my shoulders. No lid on the toilet. […] Desk in room was dirty. No pen and paper. Bed wasn't made neatly and was extremely uncomfortable. Waffle maker was broken and one girl was trying to put out breakfast stuff as well as check people out and neither was being handled well. Internet was terrible...connection was in and out. A Motel6 would have been cleaner and nicer than this place! Read moreGenuine Hotels.com guest review
Thank You so much for all your considerations. We had a great time!Genuine Hotels.com guest review
Clean room & comfortable bed. End table lamp did not work and ironing board had no pad. Let the desk know when leaving the first day, but was not taken care of when I returned that evening, When checking out asked to have stay posted to my rewards account but was told by desk clerk that "they were new and did not now how to do that".Genuine Expedia guest review
Bed was lumpy bathroom was tiny breakfast was the bare minimum.Genuine Expedia guest review
Our stay was fab. the bed was much more comfortable than most and the room was very clean. Location right off 475 was very convient and there were many restaurants to choose from. Very nice continental breakfast. Fab rates. Will definitely be back.Genuine Hotels.com guest review
Clean,good service and breakfast!i recommend it to everyoneGenuine Expedia guest review
Hotel was nice, nothing fancy. Doors on each end remained unlocked which worried me.Genuine Hotels.com guest review
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