All hotels in St. Moritz, Switzerland
1 room, 2 adults
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4.8 / 5Outstanding

Score breakdown (from 49 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.8
  • Comfort
    4.8
  • Condition
    4.8
  • Neighborhood
    4.5
5.0 / 5Outstanding
"An Excellent Friendly Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was from the driver that greet us at the train station to the receptionist until the porter who said goodbye,was warm and friendly.
Genuine Expedia guest review
Other trip Feb 21, 2015
AlQassar
US
5.0 / 5Outstanding
"Best Hotel Stay Ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel sets the bar for excellent customer service. I have stayed at many high end 5 star hotels and this one blew me away. Beginning with the iconic setting a the foot of the St Moritz mountains, gorgeous lobby, restaurants, rooms & spa. Upon checkin the front desk rep walked me through the hotel & room and gave a tour. The room was amazing, private balcony, mountain views. Loved the big comfy bed & large armoire for storage. Bathroom was big but the shower was a little small. Was provided two international electric adapters for no deposit required, compared to 6 other hotels we stayed at during this trip all charged deposits for using adapters treating us like potential thieves. Free WiFi. The free breakfast was unbelievable, fresh juices such as watermelon, carrot, fresh preserves and fresh honey dripping right from the honeycomb, large selection of cheeses & breads. Vvisited the spa for my birthday and had a collegen face mask and foot massage which were heavenly. Ordered room service once, it was delicious down to the last detail. Only issue it's a bit of a walk to any shops or restaurants but there is a bus stop right by the hotel which takes you everywhere with the free travel card Kempinski gives it's guests. This hotel was the best hotel of our entire trip and I was so impressed by Kempinski that I actually looked through their book of hotels to see what other locations they are in so I can be sure to stay at Kempinski again next time. Highly recommend!
Genuine Hotels.com guest review
2 night family trip Jun 21, 2014
Sherri S
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I went to St. Moritz for a 3 day ski holiday. The Kempski was great. Very convenient: the shuttle will drop you/pick you up from the train station and the city center. The breakfast is great. The bar is really relaxed. The hotel is not stuffy at all, even though it's very high end. The spa gives very good massages. There is also a ski rental shop and ski school in the hotel, although it's more convenient to rent on the mountain if you are skiing in Corviglia and all of the ski schools will send instructors to the hotel to pick you up if you get private lessons.
Genuine Hotels.com guest review
3 night trip Mar 19, 2014
Anna
US
5.0 / 5Outstanding
"Great spacious grand hotel at St. Moritz"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great spacious grand hotel at the top of the Alps St. Moritz
Genuine Expedia guest review
Other trip Mar 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel. Great service. Rooms were very small which is common in Europe. Pricey but in line with other 5 star hotels in the area. Location was not central but the hotel had shuttle and car service which was conveniant.
Genuine Hotels.com guest review
2 night trip Mar 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Service is top notch"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
5 star service all the way! The breakfast buffet was best I have seen in Switzerland. Only downfall was that its a bit of a hike to the town for shopping, dining and entertainment.
Genuine Hotels.com guest review
Response by Kempinski Grand Hotel Des Bains
Dear Guest, What a nice comment – what else can I answer, except: Thank you very much. We will continue like that, and hope to welcome you again soon. Yours sincerely, Carla Lopes Hotel Manager
5 night romance trip Jan 13, 2014
Sheilae
US
3.0 / 5Good
"Best hotel staff ever, dated facilities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
I booked this hotel for a romantic getaway weekend. The hotel staff were among the best I have ever encountered; it's a large hotel and the receptionists & concierge remembered our names...and we were there for 1 night. The location of the hotel is stunning; beautiful views and a close walk to center of town in St. Moritz. Unfortunately, the hotel itself is incredibly dated; it's a grand old dame of a hotel that has been very inexpensively and poorly renovated. It looks like an average Marriott inside. This would be OK, but we paid $900 a night for a "junior suite" (a regular sized room in any average US hotel) so the value was just not there.
Genuine Expedia guest review
Other trip Jan 21, 2014
Robert
US
5.0 / 5Outstanding
"Good five star hotel in a secondary location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Good five star hotel in a not very centric location
Genuine Expedia guest review
Other trip Apr 4, 2013
Peter
US
5.0 / 5Outstanding
"Perfect ski vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We know St.Moritz very well from numerous previous visits, but this was the best hotel experience so far. Where to start? The staff goes out of their way to make you feel comfortable. The Spa was a great highlight after an exhausting day skiing. The breakfast offers a rich choice of dishes, though mostly Western ones. We particularly liked the selection of fresh juices which not every 5-star hotel offers. Bottom line: we will go back
Genuine Hotels.com guest review
5 night romance trip Mar 27, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Fabulous as usual"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my third stay here and the service gets better, top class
Genuine Hotels.com guest review
3 night trip Feb 21, 2015
Julian
GB
5.0 / 5Outstanding
"luxury in the extreme"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
wow! probably the best hotel in the world
Genuine Hotels.com guest review
2 night trip Feb 22, 2014
julian shirley
GB
5.0 / 5Outstanding
"Amazing hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Five star service at its best. An absolute must visit and stay when in St.Moritz
Genuine Hotels.com guest review
2 night trip Dec 7, 2013
A Traveler
AS
5.0 / 5Outstanding
"Wedding at the Top of The World"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A truly amazing hotel! Nothing was too much trouble, completely spotless and an huge breakfast choice. Would recommend it totally for all types of people. Would now love to go in the winter.
Genuine Hotels.com guest review
2 night trip Jun 28, 2013
Kym
GB
5.0 / 5Outstanding
"Excellent service and great food"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Amazing staff and very attentive service. We were greeted by the porter at the station and took us to the checked in counter where we were given an upgraded room. The hotel receptionist offered us champagne and showed us our room and explained everything else to us. The gym is fully equipped with all sorts of equipment and there is a separate room for stretching which is really nice. The pool is big and heated. view. The concierge was nice to arrange us to have dinner in the hotel restaurant when they were about to close. The meal was really good. Again, the restaurant staff was very attentive (They can even prepare gluten free meal if you have food allergies). Breakfast was amazingly huge with freshly squeeze juice to be ordered (inclusive in the breakfast). We were also given late check-out. They offered to take us to the station free of charge. The deluxe room is huge, bed is comfortable and a separate toilet with bathroom plus free wi-fi. We will definitely stay there again when we return to St Moritz. The service is really excellent and staff in the hotel is so attentive to the needs of their customers. We were made very special during our stay from checking in to checking out. We will recommend people who are visiting St Moritz to stay there.
Genuine Hotels.com guest review
1 night romance trip Jun 21, 2013
A Traveler
AU
5.0 / 5Outstanding
"Top top service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Absolutely spotless service. The chauffeurs were top. The breakfast is not to be missed.
Genuine Expedia guest review
Other trip Feb 11, 2013
Theo
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Oportunidade de ficar em 5 estrelas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Não é para qualquer Brasileiro, pois é caro Mas vale ficar atento a Promoções que fazem ...durante o ano ...
Genuine Hotels.com guest review
3 night romance trip Mar 15, 2015
Rui
BR
5.0 / 5Outstanding
"Séjour au top"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cornelius est le meilleur concierge ! Super conseils pour les bons plans !! Tout était au top !
Genuine Hotels.com guest review
6 night romance trip Feb 22, 2015
A Traveler
FR
2.0 / 5Fair
"Non è proprio 5 star standard di Sankt Moritz"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
For those who know Sankt Moritz and what standard it can offer in term of 5 star services do not come and look for it in Kempinski. The personnel young cold mostly inexperienced, sometime even rude, most of the time without any idea who to assist the guests. After seeing all 5 star hotels in Sankt Moritz I must say Kempinski is the one that offers less. If you are looking for excellence try elsewhere for example Badrutts Palace.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
IT
5.0 / 5Outstanding
"Acima de nossas expectativas!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quando o taxi se aproximou do Hotel lembramos do Grande Hotel Budapest, só que muito mais bonito. O hotel é Excepcional e o serviço acima de nossas expectativas. Tem Spa e Gym modernos e bem equipados. 4 restaurantes muito bons.
Genuine Hotels.com guest review
3 night romance trip Feb 7, 2015
Fabio
BR
4.0 / 5Excellent
"Nära skidåkning"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotellet ligger nära kabinbanan, bara över gatan. Längdspåren är på samma sida gatan som hotellet. Resturangen på hotellet imponerade inte. Maten var ej toppklass. Trassel med notan, den var fel. På 5 stjärniga hotell är alltid personalen artiga och man bemöts med ett leende, så även här. Men det kändes inte särskilt äkta i jämförelse med andra hotell. Ett problem är att SFR har gått upp mycket och prisnivån innan var mycket högt.
Genuine Expedia guest review
Other trip Jan 27, 2015
Skidåkare
SE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
super hotel . geweldig verblijf gehad met zeer vriendelijk behulpzaam personeel. prachtige kamers , schitterende wellness en het eten verdient michelin ster
Genuine Venere guest review
Other trip Dec 21, 2014
A Traveler
NL
5.0 / 5Outstanding
"Maravilhoso Hotel em St. Moritz"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Atendimento muito atencioso, boa localizacao, entreterimento completo, bela area de lazer e spa! Gostamos muito e voltariamos.
Genuine Hotels.com guest review
3 night romance trip Dec 7, 2014
Carlos
BR
5.0 / 5Outstanding
"明るい雰囲気で高級感のある素晴らしいホテル"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
部屋が明るく快適でした。また、レストランの夕食がとても上質で、美味しいコース料理を食べることが出来ました。 周辺の交通機関が無料で利用出来るカードを貰えたのもありがたかったです。 一日、ほぼ交通費が掛からずに観光出来ました。
Genuine Expedia guest review
Other trip Jul 22, 2014
DAI
JP
5.0 / 5Outstanding
"excellent quality of services"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is definitely one of high quality hotel in the world. Especially it's breakfast was fine in it's variety of foods and the way of serving. But two star grade restaurant in this hotel was little bit disapointing during gourmet week because of failure on chef's miss-understanding on each characteristic taste of sea food materials. There were only broken harmony of sea foods . Nevertheless there I can found world's best butter and olive oil. In general it was my pleasure to stay in this hotel. Thanks for all staff of the hotel.
Genuine Hotels.com guest review
1 night trip Jan 27, 2014
A Traveler
KR
4.0 / 5Excellent
"Bom hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Boa, alguns funcionários (portaria) muito bons, outros nem tanto.
Genuine Hotels.com guest review
3 night romance trip Dec 13, 2013
Raquel
PT
5.0 / 5Outstanding
"必要十分な5星ホテル"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
観光の為に6連泊(3部屋)した 5星クラスは間違いない(それ以上でも、それ以下ではない) 部屋は快適 トイレとバスは完全に分離されている 長期宿泊に対しては収納スペースも十分 正面玄関サイドの2階の部屋だったので眺望は前庭方向に開けているもののそれほど見ごたえのあるものではない 同じグレード(料金)でも部屋の広さ、備品等異なる(間取りが各部屋多少異なるため) 朝食は5星レベルで種類多い 団体客多く朝晩はロビーが混雑 ドアボーイ、コンセルジュ、レセプションの対応は概ね5星並み プール、サウナ(特に女性用)も充実で連泊者は楽しめる 夏の客層は短期宿泊の個人客、ツアー客(日本団体と中国語を話す団体)で、このようなリゾート型ホテルによくいる常連長期連泊者は見かけなかった バス停(ST.Moritz bad signalban)がホテルの正面路上で、便も多いので各方面に行くのに便利 無料インターネットのスピードは快適(ただし多少のパケット落ちは発生している模様) なお、このホテルだけではないが、宿泊者にはチェックアウト時まで無料利用できる鉄道カードを貸してもらえ、鉄道・バス等に自由に乗れる。特に高価なロープウェイやケーブルカーにも何回でも乗れるので大変重宝。
Genuine Hotels.com guest review
6 night trip with friends Jul 4, 2013
alps3333
JP
4.0 / 5Excellent
"バケーションに最適!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
クールで電話して、サンモリッツの駅まで迎えに来てもらいました。帰りも駅まで送ってもらい、大変助かりました。周辺は何もないので、バケーションで長期滞在するにはいいところです。
Genuine Expedia guest review
Other trip Jun 21, 2013
iy
JP
5.0 / 5Outstanding
"Tolles Hotel zum Skifahren mit Familien"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Eins der weltweit besten Grand Hotels. Super Lage, tolle Zimmer, sehr gutes Essen und super Service. Muss man einmal gebucht haben. Auch für Familien mit Kindern.
Genuine Expedia guest review
Other trip Apr 10, 2013
A Traveler
DE
5.0 / 5Outstanding
"Grand Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
- Ausgesprochen freundlicher und aufmerksamer Service! - 100m vom Lift! Das Dorf St. Moritz ist mit dem Auto 3min entfernt - Ski-Service im Haus - Für St. Moritz gutes Preis-Leistungs-Verhältnis - Zimmer sind ein bißchen hellhörig
Genuine Expedia guest review
Other trip Apr 1, 2013
A Traveler
DE
5.0 / 5Outstanding
"Kurzurlaub"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
sehr kompetentes Personal! Schöner SPA, im Ganzen alles ok
Genuine Hotels.com guest review
2 night trip Mar 13, 2013
A Traveler
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wunderschön - super Tage mit vollem Sonnenschein - schöne Umgebung um sich mit und ohne Skisport verweilen zu können.
Genuine Hotels.com guest review
3 night family trip Feb 28, 2013
A Traveler
CH
5.0 / 5Outstanding
"Very nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A bit pricey but very nice experience!
Genuine Hotels.com guest review
4 night trip Feb 24, 2013
A Traveler
EE
5.0 / 5Outstanding
"完璧なサービス"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
当ホテルを拠点にサンモリッツ駅から鉄道で小旅行に出かける機会が多かったのですが、スタッフの方がホテルと提携しているBMW製高級車で気軽に駅まで送迎していただいたのには大変助かりました。
Genuine Expedia guest review
Other trip Sep 7, 2012
KOBA
JP
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Mar 8, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Mar 3, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Family trip Jul 25, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night romance trip Mar 9, 2015
Luciano P
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip Dec 14, 2014
A Traveler
SG
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night business trip Jan 23, 2014
Kair
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night family trip Mar 28, 2013
sam
IL
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Mar 7, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night romance trip Apr 4, 2015
Brotschi
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Mar 23, 2015
A Traveler
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
Genuine Venere guest review
Other trip Dec 10, 2014
A Traveler
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Jan 30, 2014
H. Krause
DE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jan 22, 2014
Kair
RU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Mar 30, 2013
Maria
CH
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip Feb 11, 2013
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Romance trip Jul 30, 2012
John
SE

TripAdvisor reviews for Kempinski Grand Hotel des Bains St. Moritz

Overall rating:Based on 407 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great place; great service; great atmosphere"
06/29/15 Fabry222 Milano
It has been a wonderful weekend. When you are looking for the real meaning of cocooing you must go to the Grand Hotel des Bains in St. Moritz. It seems that everything works for making you to feel warm and perfectly in the right place at the right moment. The breakfast buffet is an experience for all the senese. You see a great presentation, you eat delicious things, from the country, the waitress recognize you since the second day ... and so on in the dinner, or the huge spa where you can spend time relaxing in many saunas, steambath, solarium, relax ares. The rooms have all the amenities you can dream and the room service is ready to make up your room every time you go out, morning or afternoon. The hotel is just in front of the ski area, directly concede with the cable. The local activities (bikes, horses, hiking, etc) are easily reachable across the square; or at least you can book directly in the hall from the concrete. Nothing to say more. They are one of the most beautiful experience you can afford in a hotel in the world. It is surely a hotel where the prices are not so affordable for everyone. But, you know: if you want the best you have to pay for. And here you have more than you pay for.
Overall Rating
"expensive but great and worth it."
05/09/15 Rissala
the staff wins hands down. very helpful and prompt. the location is great wow and the views are wow. the town is great for the day but BORING at night with nothing to do. the polo season time is the only time when life comes to the town. the food is very expensive . the hotel is top end and very clean and friendly.
Overall Rating
"Excellent hotel"
05/03/15 Helen V Swansea, United Kingdom
A lovely trip over easter to the Kempinski. The hotel is 5* and lived up to expectations. Staff were excellent, food good and lovely setting. Great or have service to railway station. Ski service very good. Slopes were fabulous
Overall Rating
"At the edge"
04/29/15 Joe M Zurich, Switzerland
It was not our first stay at Kempinski but this time a lot of things have changed. Management is trying hard to keep up the standard but some of the front desk staff does not look capable to perform on such a level. Still a good place to go but we found something more suitable with more charm in the area for us.
Overall Rating
"Simply Amazing!!"
04/08/15 Frances H Woking, England, United Kingdom
Perfect from start to end, from my things being taken out of the car and taken to our room, to the perfect huge room we had. The food was amazing, not cheap but you wouldn't expect that if you are going to St Maritz. A car from the hotel took us to the train every morning for skiing, close to the shops, the staff were amazing too!! Best hotel experience I've ever had
Overall Rating
"Totally reliable and top quality"
04/08/15 Katherine D London, United Kingdom
This was our third stay at the Kempinski, but our first in the winter. As ever, the service was superb and the concierge desk did everything they could to book us good restaurants, a sleigh ride and make arrangements for the white turf. This is a large hotel, with good sized rooms and all the amenities, better value for money than some of the other large hotels in the town. It's about a 20 minute walk from here into the town. There is a large bar area which has a good atmosphere in the evening and a good selection of restaurants, our favourite was the Italian. The breakfast selection is huge, the buffet offers just about anything you can think of and more besides. It's all very tastefully laid out and well stocked. The service is friendly and unstuffy.
Overall Rating
"If you're looking for five star, this is it!"
04/08/15 David S Ocean City, Md
I stayed at many luxury hotels in my lifetime and find this to one of my favorites! The place has the look of pure elegance and if you're looking for a car there's a couples seven series BMW's out front for your pleasure and enjoyment. You also have to check out the gym has the exercise equipment works off air pressure, not weights. Makes it very easy to adjust with just the click of a button or two with your thumb. This will be a hotel you'll never forget!!
Overall Rating
"Your average 5 star"
04/07/15 MrTrexler
Everything was top notch, as it should be for a 5-star, but nothing is compelling us to return anytime soon. All the amenities were excellent, and very expensive. A drink at the bar for two could easily be US$100. Breakfast buffet was robust but almost cafeteria style rather than fitting such a grand hotel. The concierge service was excellent and helpful. Very close location for skiing with helpful attendants.
Overall Rating
"Amazed us with every detail"
04/04/15 Luciano R Curitiba, PR
Our stay in this hotel was simply Wonderful. We were amazed by the hospitality of themail staff - from the moment they picked us up at the St. Moritz train station to the time they left us back there after 4 days of incredible stay. The hotel is a grand old building, but very up-to-date in every facility and furniture. The pool and sauna area makes you like in a superior spa. The rooms are spacious and we'll lit and every corner encloses a pleasant surprise: heated towel racks, spacious wardrobes, etc. It's also very convenient for ski practicing, being very close to the lift and having a ski shop and ski school in its building. We can truly say we were amazed by our stay and look forward to coming back.
Overall Rating
"great location for skying in sankt moritz"
03/28/15 Dede F London, United Kingdom
ti is a pure kempinsky style so do not expect anyhing to look like you are in mountains. so it is luxury but not typical mountain atmosphere. the location is the best for skying. you can organise eveything in the hotel. the breakfast is good. they have an interesting sushi restaurant but i recommend to try the restaurants in the town as well. it is not in the centre of the town but it is a 5 minutes drive so not bad. the service at thereception is a bit impersonal but again it is a kempinsy one so nothing wrong. will be back.
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