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Royal Solaris Cancun Resort, Marina and Spa All Inclusive is located at the secluded southern boundary of Cancun, Mexico, on an expanse of white-sand and rock beach. Wet 'n Wild offers family entertainment 1.2 miles (2 kilometers) away while multiple shopping malls, restaurants, and nightclubs stand within 5 miles (8 kilometers) of this property.
Las Fuentas restaurant offers linen service and views of the pool and sea. Mexican dishes and cooked-to-order omelets are this restaurant's specialty. Several additional restaurants and bars serve guests' culinary desires. A 2-level pool features a section that cascades into a lower level with a swim-up bar.
The Royal Solaris Cancun Resort offers many recreational activities, including beach volleyball, paddle boating, and yoga classes on the beach. Thrillseekers can enjoy bungee jumping nearby.
The health and beauty spa provides massages including deep tissue, hot stone, sports, and Swedish massages as well as other spa treatments (fees apply). The complimentary fitness center features cardiovascular and weight machines, free weights, and offers complimentary aerobics sessions. A complimentary air-conditioned children's club extends to an outdoor sandbox and a shaded playground. Supervised activities include arts and crafts, and Lego contests.
The hotel offers a 24-hour business center with audiovisual equipment, a conference center, and a ballroom. Wireless and wired Internet access is available in public areas for a surcharge.
The Royal Solaris offers 300 air-conditioned guestrooms in 2 8-story, sand-colored sections. One section is a tower while the other section resembles a seaside village with red-tile roofs and courtyards. Décor features pale gray-tiled floors, caramel-color furnishings, bright bedspreads, and marble vanities. Some rooms include ground-floor terraces or step-out balconies. Bathrooms feature shower-tub combinations and complimentary toiletries. Complimentary bottled water is provided, and wireless high-speed Internet access is available for a surcharge.
We arrive at the Hotel and the staff was very helpfull since day one for anything. They have a good group of people working and they work 24 hours to maintain the hotel clean, i was impress with that.Genuine Expedia guest review
Response by Royal Solaris Cancun Resort, Marina & Spa -All Inclusive Thank you for your comments. We are glad your stay with us was pleasant. Thank you for pointing how great our staff is. We hope to see you back in a near future ! Best Regards, Hoteles Solaris de México ^T
"Good place to stay"
Our stay at Solaris was very good. It was clean. The service was excellent and the food was very good. The all inclusive was a great value. The nighly shows were very entertaining. There were many families and they have activities during the day by the pool. They also had activities for children. This part of town is safe. You can take a bus right in […] front of the hotel and go up and down the strip. There are several agencies to book tours right in the hotel. Read moreGenuine Expedia guest review
Response by Royal Solaris Cancun Resort, Marina & Spa -All Inclusive Thank you for your comments. We are glad to know you had a pleasant stay with us. We are glad you liked our shows. We look forward to seeing you back in a near future ! Best Regards, Hoteles Solaris de México ^T
"Could've been better"
The hotel looks and feels worn down. New paint and changes in the decor would go a looooong way in making its common areas and rooms feel more welcoming. The waiters always look tired and mildly annoyed to get you another soda. The elvetarors are very small. The lobby is hot and humid, to the point the tile floor becomes wet and slippery. There had […] to be a problem with the AC. But this was the case for the whole week we were there. The beach and pool are awesome. Nice shades. Read moreGenuine Expedia guest review
"Great place to Stay!"
We had a great time at this resort. The staff was absolutely incredible, always friendly and smiling. We have never stayed in a place where everyone is so concerned with you having a great time. From the front desk to the waiters and cleaning staff all went out of their way in making our stay exceptional.Genuine Expedia guest review
Response by Royal Solaris Cancun Resort, Marina & Spa -All Inclusive Thank you for your comments. We are hapy to know you had a great stay with us. Thank you for pointing out our staff. We look forward to seeing you back in a near future ! Warm Regards, Hoteles Solaris de México ^T
"Nice hotel for a family"
Good food, staff was great, rooms need updating. The shows were spectacular every night. Would go back again.Genuine Expedia guest review
Response by Royal Solaris Cancun Resort, Marina & Spa -All Inclusive Thank you for your comments. We are glad to know you had a pleasant stay with us. Thank you for pointing out how good our shows are. We hope to see you back in a near future ! Best Regards, Hoteles Solaris de México ^T
"ok for family"
Food was bad period needs to upgrade on food and it rain most of the trip but hotel staff was nice tour people over aggressive thoughGenuine Expedia guest review
"Great Memorial Day trip"
I visited this hotel with my husband and 3 year old daughter. We had an amazing time without spending a lot of money. The staff is great!...My daughter had a lot of fun in the mini club...The entertainment at the pool could be improved, but overall they kept us entertained. Hana was one of the staff members from the entertainment group, she was very […] good...The guys at the bar kept my husband very happy. lol...There is a little pizza stand by the pool area where they prepare fresh pizza. The mediterranean one was very tasty. My favorite part of the hotel were the pools. I would recommend this hotel to others who are trying to have fun in a clean hotel without spending a lot. Read moreGenuine Expedia guest review
"Hotel is low average as an all inclusive."
The staff of this low average all inclusive hotel are great. It is a dated place and the drinks are of very poor quality. Don't expect a decent mixed drink of any kind. If Beer is your drink then not as much of an issue. The food is average for an all inclusive. You get what you pay for at this hotel. Budget based equals budget experience but the beach […] is nice. AC worked well and room service was good. Lots of kids and locals here. Read moreGenuine Expedia guest review
"Great hotel for anyone"
Great hotel fun activities and super family oriented. Such a great locat just a 15 minute ride from the airport. Staff super friendly and helpful.Genuine Expedia guest review
"This is a true post ....spend $ elsewhere"
Hotel staff not much friendlier than someone you would encounter on the street. 15 dollar a day wifi is terrible, food was sub par . Pizza was my meal for the week at hotel. I would never all inclusive in Mexico again because of this experience . Staff really should be re-evaluated on gaining customer loyalty as the crew here is weak.Genuine Expedia guest review
"Great hotel for couples & families."
Wait staff was extremely welcoming and attentive during all of stay from meals to poolside. Very close to downtown and shopping plazas- take the local bus that passes by every 5 minutes very safe*Genuine Expedia guest review
"great place for the money"
staff was great. food was good. great spot on beachGenuine Expedia guest review
"Cancun family vacation"
This is the second time we stay at this hotel and I must say that this time was even better than the last time. We are a family of 4 (2 adults and 2 children) and we couldn't wait to go back to Cancun because we had so much fun the last time. The only reason I rated the overall experience a 4 is because there were some maintenance issues (minor): it […] seemed like the floors/room were always humid/wet and there were leaks in the ceiling of the dinning area. But other than that, we enjoyed the variety of food, the friendly and outgoing staff, the kid's club, the pool/activities, the beach and the nightly shows/lobby music. We were surprised to meet so many awesome people (we called them our crazy Mexican friends:)) I highly recommend this hotel! Read moreGenuine Expedia guest review
"Great quality for the price"
This resort is nice because it is not overwhelming; everything is within a nice distance from other activities. The pool area was impressive since it was always clean and I found it to be very kid-friendly. The indoor buffet always had a great selection with different "theme" foods (italian, BBQ, etc.) We also like the location since it is close to […] the airport. Read moreGenuine Expedia guest review
"great hotel for a family"
Overall was a pretty good stay except for the low quality shampoo. This is a family hotel, good for people plan to go as a family (with kids). nice and clean pool. very friendly staffs. the room was kind of humid could be due to the high humidity in the area. No cold water from sink..this is a bit annoying..the shampoo quality was poor, better to bring […] own. they offer pretty good food, mostly buffet and one very nice restaurant which offers four different cuisines (one cuisine per day). the waiters and waitresses are very attentive. This hotel is excellent for a family vacation. Read moreGenuine Expedia guest review
Housekeeping was attentive and always left our room spotless. Wait staff and bartenders were terrific. We opted out of the 'tour' because we had already confirmed a tour at a different resort (a family member asked us to check it out for them) and Concierge treated us poorly after that. Get enough pesos at the airport as this hotel will NOT exchange […] dollars and it's becomming more difficult to pay in dollars at many businesses. At the gift shops, they wouldn't even take 100 pesos bill for a few trinkets we had picked out as they didn't have enough change. We tried three different days to purchase. Buy your trinkets at the end at the airport, they have a lot of great stuff at the same price you would find shopping at the flea markets and mall and you can spend your time relaxing and having a good time and not shopping. The entertainment crew at this hotel is very good and there is a quality show every night of the week. We particularly enjoyed the comedy 'mime' show, he was awesome. Please tip your staff even if you have all-inclusive and you will have terrific service the entire week. We loved the town Valla Dolid, if you have a chance to visit, go there. Lovely. Take the R2 bus for $1 to anywhere on the hotel zone all the way to Walmart (Margaritaville, Senor Frogs, Playa Mujeres to take the ferry. If you get desperate for pesos, go buy an ice cream for $20 US at Walmart and you will get change. Read moreGenuine Expedia guest review
"Close to the beach,-relaxing"
Great service, clean rooms, welcoming people and personnel. However, all inclusive drinks, serving cheap alcohol and unable to buy your great liquor such as vodka, tequila or wiskey. Although it was a great place to relax.Genuine Hotels.com guest review
"Great hotel for couple on budget looking to relax."
My fiance and I stayed at the hotel for 1 week and enjoyed our first time here in Cancun. We would definitely come back again for another trip. The rooms were a bit outdated but I'm not complaining because little time was spent in the room. In addition, the room had air conditioning so it was nice spending the whole day at the beach and then coming […] back to your ice-cold room. The restaurant offered buffet food and it was great. Another plus was you never had to wait in line to be seated for breakfast, lunch, or dinner. In additon, alcohol was included in the all-inclusive package which meant unlimited alcohol -- beers, pina coladas, margaritas, shots, etc... Overall, this was a reasonably priced hotel with a great all-inclusive package. I will be coming back again. Read moreGenuine Expedia guest review
"Excellent service- just stay away from the buffets"
My wife and I enjoyed the grounds, pools, the beach (which was amazing and never crowded), and the service, which was excellent. This hotel is extremely clean from the lobby bathrooms to the rooms. It is nothing to sneeze at considering we heard horror stories from other folks. The biggest plus- the timeshare people... or person, there was one, and […] she was not pushy and knew to leave well enough alone. The drawback was the food. The quality of the buffet was bad, especially the meats. The burgers tasked like they were 50/50, and I never saw chicken bigger than 1 mm cubed. The breakfast food was OK, just avoid Las Fuentes for dinner if at all possible. The sit down restaurant, Marco Polo- was excellent and we would get all of our meals from there if we could. The drinks were never watered down. Read moreGenuine Expedia guest review
Everything was great, except for the food.. The food was horrible.Genuine Expedia guest review
"Good affordable beach location."
Short honest review: Royal Solaris has a great beach access, clean facilities, helpful staff, and some free activities, i.e. kayaking, paddle boats, trip TO Senor Frogs and clubs. The downsides are the free trips off the resort to clubs and places to see are only free one way. The drop you off and you have to pay to get back. This is alright though […] because the bus is cheap about 8 pesos($0.75) per person. The food and even the drinks are noticeably low quality. I am not a very picky eater and could always find things to eat, but most things are ridiculously low quality. The sausage in food like pizzas they make are just cut up hot dogs. Now they have some very good food such as the made-to-order stone oven pizzas they make by the pool every day. The mixers are pretty low quality as well so some mixed drinks end up tasting too cheaply sweet or lacking flavor. In the end you get exactly what you pay for. It is still a quality place to stay on a great beach with many things to do, but just know that the beds are a little hard/uncomfortable, the food is ok at best and the drinks are just alright. Read moreGenuine Expedia guest review
"Great place right on the beach!"
We thoroughly enjoyed our time here. I stayed at this resort back in 2001 and had a great experience then so that it why we chose it this time. The staff does a great job of maintaining it. The only thing that would have made it better is if the mattress wasn't quite so hard.Genuine Expedia guest review
We chose a room with a view of the beach and a hot tub, even though it was small, it was well worth it. Food was great, pools were beautiful, very easy access to beach, and close. It was very easy to take the bus, which comes every minute, to downtown cancun, a 5 minute ride, less than a buck!, great for a shopping day. Hotel offers Internet for 15 […] dollars a day, but we walked over to the Westin hotel and used there free wifi, even downtown Starbucks . Overall, we had a wonderful experience!!! Take 100 u.s dollars for tipping here and there!! Read moreGenuine Hotels.com guest review
My best friend and I stayed here for 6 days recently. The beach is beautiful and pools are very nice. The condition of the hotel is good and the staff are very friendly and welcoming. The food was terrible. I am somewhat of a picky eater and did not find much that I enjoyed. The drinks were okay, not much alcohol. The room was clean and well taken care […] of. However, a huge complaint of mine was the mattress and hard pillows. I had trouble sleeping at night because the mattress was so uncomfortable along with the pillows. Read moreGenuine Expedia guest review
"The worst food ever you can have in Cancun"
The worst food in an all-inclusive deal. Never stay here. It is really cheap, but food is impossible to bear for more than 2 days. Please avoid going there, even if you feel attracted by the price.Genuine Expedia guest review
"great hotel for family"
Without the sales marketing as soon as you get in the door, Its Great hotel for the family and friendsGenuine Expedia guest review
I would not give 4 stars to this hotel. It's clean, but mediocre over all. The room I got way below my expectations. Food is poor quality. Staff is nice and helpful.Genuine Expedia guest review
"Excellent Vacation for the Value"
We have stayed at Royal Solaris Resorts on numerous occasions (not as a member though). This is our 3rd time at Cancun. Depending on what your expectations are, you will either be pleasantly surprised or dissappointed. If you are expecting Hilton quality in all phases of food, rooms and facilities, you will be disappointed. But for the majority of us, […] who just want a fun and/or relaxing vacation with all the amenities provided, you will be very pleased. The price is very reasonable for the level of quality and service. This is a full service resort and provides all the amenities you would expect. The main hotel has been updated and is kept up very nicely, the food is plentiful and actually very well done, the rooms are nice and clean, the entertainment and shows are quite professionally done, the service is great, and there is every kind of activity you would want (both beach and pool; for both adult or child). The staff really go out of their way to please and accomodate their guests. The only drawbacks are what you normally hear from an all inclusive; the food can get a bit samey, and when busy, there can be there can competition for the best pool side chairs and any beach palapas (no one has figured out how to control that yet). And for Royal Solaris Resorts, there can be, on occasion, pressure to attend a sales pitch for their membership (time share). Oh yes, a little extra tip will go a long way to get you extra service. Read moreGenuine Expedia guest review
It was a good experience. The beach and pools are nice.Genuine Expedia guest review
First time in Cancun loved the beautiful beach, pool area, shows every night and my room. Best restaurant was Marco Polo. Enjoyed spending time with my family and loved my massage it was wonderful. Thanks for a awesome vacation with my family.Genuine Expedia guest review
Wonderful beach, nice pool, decent food. Staff was very pleasant.Genuine Expedia guest review
Overall a good hotel. Good staff and friendly. Food could have been better.Genuine Expedia guest review
"Not a good fit"
Too many kids. We were a group of single girls on a bachelorette trip and it was not the environment we were looking for. The kids were allowed in all areas of the resort at all times too even though there was a designated "kiddie pool." I would stay here again only if I had children. There were no activities at night for us. We had to leave the resort […] to have a good time. Read moreGenuine Expedia guest review
The hotel is in need of updates and repairs. The staff was great and kept things moving. I've been to 4 all inclusive resorts now in Cancun though and this one lands at the bottom of my recommendation list.Genuine Expedia guest review
Overall, great stay for the money. The hotel is dated but we don't spend much time in it. The grounds are well kept, the staff is awesome and the pools are great. Food was decent. This is our second time here and definitely recommend it. You get what you pay for!Genuine Expedia guest review
This is our 2nd year in a row to stay at the Royal Solaris and it was as magnificent as ever. From the bell boy, to the registration desk, to everyone we dealt with the whole time, we enjoyed wonderful, friendly service with a smile. The room was perfect with a super comfy bed. Mouth watering food, ultra-fast beach waiter kept the drinks coming all […] day, and quiet evenings both in the room and out on the beach made this vacation one to remember. We highly recommend Royal Solaris to all vacationers...especially couples looking to get away from noisy, bratty children running wild that tend to flock to lower cost resorts. Read moreGenuine Hotels.com guest review
"Awesome service. My best experience so far!"
Amazing experience. My vacations to cancun have been my best so far. Royal Solaris was a. It part of the joy and experience. The staff is extremely courteous. The food buffets are awesome. They vary the food and the attention to detail is just outstanding. Kids enjoy the pool for them too. My kid even got free spa massage for dia del ni�o. Definitely […] get the all inclusive. It is worth it. I have not been treated better anywhere else. I will definitely go back! Read moreGenuine Expedia guest review
"You'll get what you paid for"
Overall my experience was really good. Do not expect a luxurious hotel. At first I was assigned a room on the 8th floor which seemed pretty dated. The decor was horrendous and the the room looked like a room from a Motel 6. But, because it had 2 queen beds instead of a king size (that's what I have booked) I asked for a new room. I was assigned a room […] on the 3rd floor and this time the room was very nice. It looked like the room was recently renovated. The bed was really comfortable. As far as food, it was a hit and miss everyday. It ranged from bad to good to really good. I saw a lot of maintenance being done during my stay (painting walls, cleaning windows, caulking, etc.) which to me is a good sign. It shows they care about the hotel appearance. This is an excellent hotel if you have kids. There is this pool just for kids that my 2 year old loved it. There's also a lot of activities for them with the kids club. The kids club staff is awesome. They tried really hard to get us to go to one of their "presentations" which is basically to sell you a time share. They were really aggressive the first 2 days, but my wife did a good job on getting us out of that "presentation". We basically didn't want to spend 90 minutes of our precious/short time listening to something we didn't care about. After that they didn't bother us anymore. The beach WAS AWESOME! I would definitely stay again, but I will also be open to look elsewhere if the price is right Read moreGenuine Expedia guest review
"Loved the dining at the restaurants in the evening"
Restaurants for sit down meals, maid service, and hotel staff great. Too many kids at the pool. They had their own pool to go to. In the way at the swim up bar.Genuine Expedia guest review
"Best time of my life! I will be going back there."
Met so many friends! The hotel entertainment staff is amazing! The night clubs they took us too were so fun! I love this place.Genuine Expedia guest review
"beautiful ocean view hotel in cancun"
This was our first time in Cancun,and we had a hard time choosing from soo many Hotels to spend our little vacation.we are so glad that we chose the perfect one: Royal Solaris! we had looked at the Hotel's good reviews and decided to take the chance and find out for ourselves...well.we did,we had a Great Experience!!! we felt like at home,all the personal […] going out of their way to make us have the best stay,and that's very important,is what makes us have good memories about our vacation.Every one that works there looked happy to be there. Read moreGenuine Expedia guest review
"Great Hotel, I will definitely recommend"
Everything was wonderful. The only complaint I had was I got bored of the selection of food on the third day (it may be that my diet of no red meat may have limited my selection). My son and I had a wonderful time. I will be returning to same hotel againGenuine Expedia guest review
"Royal Solaris Review"
Loved the people that worked for the hotel. They were very friendly and accommodating. The drinks were very good and the food was average but good. My biggest issue would be that the bathroom drain had a continuously bad odor that I actually had to treat with bleach to eliminate it. The housekeeping staff wee also extremely generous and helpful with […] this issue. I'll return again with my family however. Maybe I'll try the GR Solaris instead. Read moreGenuine Expedia guest review
"Hotel is awesome,foods great but still ......"
Hotel is nice except for some staffs who wanted us to buy club membership,attending us more than they should and when we didn't buy membership ,they pretended ignoring us.We went there on vacation ,not to worry about those kind of stuffs but I felt not so happy when they kept going on and on...... three,four individuals kept coming to us trying to convince […] us.We don't want to do that on vacation.These kinds of promotions should not be included during our stay. Also internet is $15 on first day and then $10 after that for each day.But the guy who checked us in didn't tell us that .He told us $15 each day.So we ended up paying $ 30 for 2 days and didn't get internet at all for the rest of our stay. When we asked later to another front desk girl, she said we have to start all over again as we already paid for first day,so she told us to pay $15 again and get that $10 a day deal. They were looking at us as if we are really cheap people. So,didn't feel that good on internet part even if basically it's just nothing...! We liked food,choices and lots of fruits.And some of the really nice waiters and waitresses. Working really hard,serving us our drinks as soon as we were there,cleaning immediately.One manager even made special chicken for my son as he is allergic to egg.So,special thanks to him.People like you make us come back again:))) Read moreGenuine Expedia guest review
"Awesome time ,my friend loved it as well !!"
I loved every moment of my stay in this hotel.. I have vacationed in Cancun four different times and have always loved it ! The people work so hard to make your stay a really good and relaxing vacation. But I must say that my stay at Royal Solaris was the best.. I loved the food and the entertainment was Awesome ! My friend could not believe how good […] the food was. Our server" Coney" was so kind and professional I can not say enough good things about Royal Solaris ... You will not be sorry if you stay there this I can promise... Thanks to all the kind people that work there ! Read moreGenuine Expedia guest review
"Not a Riu"
Hotel staff were very nice. Pool, restaraunts, and entertainment were enjoyable. The room was very cold and we were unable to adjust the temperature. The bathroom would flood after each shower and there was no fan in the bathroom. This meant That the whole room would steam up. Although the room was in need of some work, I did feel that it was clean. […] Wish we would have spent the extra 200 dollars for the Riu hotel. Read moreGenuine Expedia guest review
"Best all inclusive hotel I have stayed at!"
It was the most wonderful experience at Royal Solaris (first time visit). They were prompt, courteous and did everything to make the stay most enjoyable. I was not happy with the amount of times my carry on bag was handled from the airport to the time it got to my room; exchanged many hands which included many tips. In the end, I had to call the front […] desk to ask to have them delivered to my room. Other than that, would definitely stay there on my next visit. Read moreGenuine Expedia guest review
"One of my favorite vacations"
A perfect getaway! My family and i had a great time, the rooms were clean, staff were very helpful and friendly, the service was absolutely perfect…can’t complain!!!! Planning my next trip already Genuine Hotels.com guest review
"Over all very nice place"
Very nice, the drunks were a little loud coming in at 3am in the hallways, need more securityGenuine Expedia guest review
"Great family vacation for a good value"
We enjoyed our stay in April 2013. The hotel was in great condition so any earlier reviews about upkeep are no longer worries. Great place for families - Kids club was nice (thank you to Adele and Yadelia) and the pool is really beautiful. Service is outstanding - shout outs to Sara in Las Fuentes for taking care of us every morning for breakfast, Aby, […] Rey and Juan Camarran in Marco Polo for dinner, and to Fernanda, Nestor, Marco and Manuel from the sports/entertainment crew for keeping us entertained. This is not the super 5 star best hotel in Cancun. But it is exactly as it is advertised - a 4-star hotel - the food is good, but definitely more Mexican so don't expect full American style at every meal. They do their best to accommodate by having burgers, nuggets at the snack bar and a la carte meals at Marco Polo, but they are Mexican chefs - not American. This is fine for us as we want to experience the beuaty of the country we are in, not just have a mini-USA. There was enough for our daughter to enjoy at each meal, which is also important. If you are looking for total US- style, then stay in the US. With that said, we really had a great time for a reasonably priced hotel. The shows were really nice each night and the crew works so hard to keep you entertained. Rooms are basic but nice, very clean and comfortable beds. Came back after a week feeling like we got a good deal for a great family vacation. Read moreGenuine Expedia guest review
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