"Convenient place to stay in Chicago for Business"
Very convenient to come off the plane and go right to the hotel. Very easy to take a cab to the Loop or take the CTA blue line 100 yards from the hotel entranceGenuine Expedia guest review
This is as convenient as it gets at O'Hare and a top notch hotel! It has every possible amenity and is well maintained. The staff is extremely helpful and friendly. I can only say fantastic things about this hotel!Genuine Hotels.com guest review
"Perfect for early flights"
I loved the convenience of the hotel to the airport and the metro system in Chicago. I was able to wake up and already be very close to my gate for an early flight.Genuine Hotels.com guest review
"Very pleasant experince."
Can't rate the "surrounding neighborhood" as it is located at the airport.Genuine Hotels.com guest review
"Horrible Temperature control - Dirty bathroom"
Completely unalbe to control the room temperature. Either freezing or roasting - no in between. Very drafty windows. Hair in the bathroom. Not what one expects from a Hilton.Genuine Hotels.com guest review
"Good basic accomondTions"
I frequently stay here for business. It seems some rooms are much nicer than others. All are clean and functional. Some are basic. Some are downright nice. The fitness facility is lovely. The room service pizza was the best I have ever had via room service, admittedly a low bar. Hilton honors members get free water and fitness access, but when I told […] them what I really wanted was free wifi, they did that for me. Kudos. They could let this place slide, as the convenience is so great that people would stay there anyway. They do not. Kudos for that too. Read moreGenuine Expedia guest review
Hotel was next to airport, loved that part! Room was very niceGenuine Hotels.com guest review
I flew into O'Hare for a conference. There is an indoor pathway from the airport to the hotel making it extremely convenient. The hotel is well-kept. I did not have need to explore Chicago, as the conference was in the hotel as well, so I'm not sure how convenient it would be for people going to and from the city.Genuine Hotels.com guest review
Flight was cancelled so this was very convienent. Just walk across the street. Very expensive restaurants and no free internet in room. Other than that hotel was fineGenuine Hotels.com guest review
"great fraternity stop on way to spring break"
very quick checkin, helpful service, so convenient to O'Hare term 2/3Genuine Hotels.com guest review
I would rate the hotel ok, the room are kind of dated and the bathroom are extremely small. The front desk made me feel like a vagrant. At the sports bar I enjoyed (sarcasm engaged) a $17 burger and 3 beers that came to a total of $61.88 . I hope I never see that place again.Genuine Hotels.com guest review
Response by Hilton Chicago O'Hare Airport Dear Brian: We have read your comments about our hotel on Hotels.com and are very sorry for the manner in which you were welcomed by our front desk. Extending top service for each of our guests is very important to us and what the success of our business is all about and we feel badly for falling short of your expectations in that regard. We are sharing your comments with the appropriate management as well as your comments on the food prices. We strive to be competitive with other hotel restaurants of our same caliber in our area. We hope that you will reconsider and allow us another opportunity to serve you better in the future. Sincerely, Anna Falco Hilton Chicago O'Hare Airport
"Was just ok"
The room was nice....food was a little expensive....but overall worth the price.Genuine Hotels.com guest review
Great location on the airport with access to the train...easy in easy outGenuine Expedia guest review
"always overnight here. very convenient"
clean and well managed. good restaurants. at the airport. very convenient in winterGenuine Expedia guest review
"Close to airport...awsome"
It was great clean, nice....easy for our flight....Genuine Hotels.com guest review
"Business as usual"
It's really convenient to stay here when it's a business trip that is just a couple of days. ThanksGenuine Hotels.com guest review
"Great place to stay"
We decided to stay at the Hilton because we had a 6am flight. The hotel was very clean and everyone working was very friendly. We would definitely stay there again to avoid having to wake up so early for morning flights.Genuine Hotels.com guest review
"Very convenient hotel attached to airport"
10 minute walk to terminals. Gas Light restaurant was different and very good.Genuine Expedia guest review
"One night stay in Chicago."
Getting to this hotel is a bit interesting. I had a rented car, so I returned the car, and the shuttle took me back to the terminal. Not sure how a POV would work out. I was a little disappointed that I could not find a seat at the bar, crowded each time I went down for a beer. I ended up eating in the restaurant. Dinner for one was 75$+, pretty steep. Otherwise, […] accommodations were nice, room was clean, elevators were very fast. Read moreGenuine Expedia guest review
"Convenient, clean, and quiet"
Could not believe how quiet a hotel on the grounds of O'Hare airport could be. Decor is a little dated, but showed up tired and in need of a rest and found it. The service was great and the hotel could not be more convenient. Never heard a plane.Genuine Expedia guest review
"Nice hotel. Great access to the airport"
Traveling for training. Great location. Did not have to get out in the weather (13 degrees).Genuine Expedia guest review
"Great for late arriving flights"
We were able to get a deeply discounted price at this hotel right in the airport. This worked great for us because we arrived about 12:30am and had to wait until the next day to catch bus home, about 3 hours away.Genuine Expedia guest review
"Location great, restaurants expensive"
title says it all.Genuine Hotels.com guest review
"Great location at O'Hara airport"
Always a great overnight . Rooms clean and staff pleasantGenuine Expedia guest review
"Convenient hotel when there's terrible weather"
I stayed there and was very convenient and warm in extreme cold. Ease of acces to the airport was very helpful.Genuine Expedia guest review
"Convenient for taking early flight"
very close to the terminal & good service .Genuine Hotels.com guest review
"Not what I expected"
Due to an expected 6" of snow and an 8:00 AM flight, I decided it was best to stay at the airport. The staff was very friendly, but that's where the pleasant experienced stopped. Between the hours of 2-3 AM, there was some kind of sound coming from inside one of the walls....sounded like pipes banging together. As this was not constant, I did not feel […] the need to alert the front desk. However, after it persisted intermittently, I contacted the front desk. I was offered another room, but as it was already 3 AM and I needed to be up at 5:00, it didn't make sense to pack everything up and relocate for two more hours. Apparently, Hilton thought they had done their due diligence as I was charged the entire room rate for the evening. Read moreGenuine Expedia guest review
"Very convenient but....."
It was very convenient but the food in the restaurants are super expensive!!Genuine Expedia guest review
Really enjoyed it! Room was really comfy and I love the Italian restaurant at the hotel. They use local ingredients, and it feels like food made with love and care. The wait staff is also kind, and helpful. A great stay!Genuine Hotels.com guest review
"Best choice for people staying overnight at O'hare"
Good hotel for travelers especially people on business.Genuine Expedia guest review
Great location to wait out a Chicago snowstorm. Convenience to airport terminal minimizes the aggravation of an early flightGenuine Expedia guest review
Overall good comfort and convenient to terminal.Genuine Hotels.com guest review
Great location for early morning flights from O'Hare. Two minute walk to terminal.Genuine Hotels.com guest review
I arrived earlier than check in time by a few hours and they charged me extra for that although the room was ready and they did not even replace water bottle for rest of my stay so the extra charge was an absolute rip off.Genuine Hotels.com guest review
"Here is fine"
Totally, it is very nice if you want stay around airport! Noise by airplain was not noisy. However, my room was in front of elevator. Therefore, I heard noise by elevator very much. So, I think it's very nice if your room is not around elevator.Genuine Hotels.com guest review
"Luxury. Prices , Mediocre Hotel"
We were suprised to find room facilities somewhat dated. The last time we flew through Chicago we stsyed at a much less expensive, newer hotel close to Ohare and had a better experience. We stayed here this time because of the weathet. WIFI was expensive as well as menu selection. Food was okay. The bath and shower were not nice and the light in the […] bsth flickered constantly. We wont stay again Read moreGenuine Expedia guest review
Response by Hilton Chicago O'Hare Airport We are very sorry to read your comments about your recent stay at our hotel. We assure you that your feedback is being shared with our management team so that improvements can be made where feasible. We hope that you will allow us another opportunity to serve you better in the future. Sincerely, Anna Falco Hilton Chicago O'Hare Airport
"So glad to stay the night before our flight"
Very glad to stay the night before our flight due to the bad weather in the area. Excellent room, room service fast and very tasty, good decision to stay the night.Genuine Hotels.com guest review
"Great option for flying out of O'Hare"
This is a great option for that early morning flight. We used an outside parking service. But, stayed at the Hilton. The staff is excellent. But, be aware that the hotel bar will charge you $15 if you don't order food. And, the drinks were not great. Otherwise, it definitely served its purpose.Genuine Expedia guest review
"Don't waste your money"
Room service terrible Minimal amenities in room for price prices excessive very noisy. Could hear whateve rd people were doing in adjoining rooms ie. Shower, talking etcGenuine Expedia guest review
"convenience and comfort"
Great except the room was cold even though the thermostat said it was 75 degrees.Genuine Hotels.com guest review
"Love this hotel!"
I had a great time staying at this hotel. I love being so close to the airport and the Andiamo Restaurant was awesome!Genuine Hotels.com guest review
"It's fine...but expensive"
If you have no intention of going anywhere else, this is a fine place to stay. But being in O'Hare lends itself to other notable expenses--such as food, drink, etc. The room is great, but the ancillary costs are steep.Genuine Hotels.com guest review
I love the comfort and convenienceGenuine Hotels.com guest review
Excellent attention during stormy weather!Genuine Expedia guest review
After a full day of travel, and a plane that was 90 minutes late, it was a relief to walk into the Hilton at 1:30 AM, and be greeted with the words,"We've been expecting you." Sign in took moments, our request for the removal of feather pillows was taken care of and by 1:45 we were sliding between crisp clean sheets and five minutes later we were asleep. […] The room was very clean and quiet, even though it is across from O'Hare, and the underground walkway from the airport was quite easy to navigate. Extremely pleased with our choice. Read moreGenuine Hotels.com guest review
"Be careful of the fine print!"
My wife and I stayed one night to catch a flight from O'hare. The hotel is starting to show it's age but for what is, it can't be beat. We went from checkout at the hotel through security and to our gate in twenty minutes. In an effort to get revenue the hotel does things to make the stay expensive. At the sports bar a draft beer is $10...OK, you are […] where you are.....BUT at the bottom of the menu, "a $15 surcharge will be added for customers not ordering food". We ordered a pizza to take back to our room, the poor couple next to us got a $42 tab for one beer, one glass of wine and an appetizer. Another traveler's one Bud on tap set him back $25....plus tip. You have to be careful and read everything. Read moreGenuine Expedia guest review
"The mattress is old"
The most important part of the room needs to be repaired, where the mattress was old. So old I felt like I was sleeping inside of a bowl, where it made one big curve, which twisted my back. The mattress had a bunch of miles on it and I guess I should have complained, but I was too tired after an over 24 hour flight out-of -Africa, and my last flight […] from Chicago, was canceled. So I needed a bed ,ASAP! So I was running for cover(literally), where in the end I was not satisfied at all, considering of this scale, and of this price($300.00/night) of the airport Hilton, I would expect new and not rundown equipment, but this is what I got! So pass the word on, that they need to do an inventory of their mattress' ! Read moreGenuine Hotels.com guest review
Everything is fine except the room, the sheet was dirty. Food was excellent.Genuine Expedia guest review
"During the snow storm"
we were stranded in Chicago for 4 days due to the flight cancellation. We decided to stay at Hilton because the hotel was accessible via underground passage way without going outside. Although it is in a walking distance, it is not a short walk, however. The hotel was great except that there was no free wi-fi in room. We purchased a day "pass" for about […] $15. I wished the Hotel could give us a complimentary access in an emergency situation like this recent snow storm, when we really needed to communicate with various parties to reschedule our travels and inform of changes as well as constantly check the airline info. When we figured that we would be stuck in Chicago longer, we changed to another hotel closer to a mall with more restaurant choices and with a free wi-fi service. Read moreGenuine Hotels.com guest review
"Great location before and after a long flight"
If you want a good night sleep before an early flight or if you have a late return flight then this hotel is the best choice for a restful night before continuing on your journey.Genuine Expedia guest review
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