"Great hotel close to Cocowalk!"
Second stay at the Sonesta was just as good as the first. Great hotel , great location, and friendly staff! Plan on staying here again in the future.Genuine Expedia guest review
"Nice hotel with a nice view"
Room was nice. Lobby is nice. Valet parking is a must. I'd recommend planning breakfast elsewhere - $20 a person for a "buffet"that is nothing more than a continental breakfast you'd get for free at other hotels.Genuine Expedia guest review
"Nice hotel, understaff, suboptimal service."
Expedited check in, courteous staff, TV only work for 15 minutes before shutting down, and require reboot for the next 15 minutes. A continental breakfast took over 45 minutes to be served (coffee and biscuits), mostly due to understaff, undertrained restaurant staff.Genuine Expedia guest review
Rooms were very clean...the bay view was superb, friendly staff especially Alex the pool attendant. Will definitely stay here again when visiting Miami.Genuine Expedia guest review
It was okGenuine Hotels.com guest review
"Really nice hotel close to great nightlife!"
GREAT LOCATION! Friendly staff! We were very happy with our stay here.Genuine Expedia guest review
"Great for vacation, but not convenient for busines"
I love the location of this hotel, and for convenience it was perfect. It lacked the small details that you'll notice if you are traveling for business (has high daily charge for high speed internet and was spotty availability when connecting, no color printing available) or if you travel often (no ability to watch anything but basic tv) We were on […] the 18th floor and the view was incredible! Read moreGenuine Expedia guest review
"BEAUTIFUL HOTEL, CLOSE TO BIKE RIDE WE HAD PLANNED"
LOVED THE HOTEL, SMELLS GOOD TOO I'M AT WORK, NO TIME TO WRITE REVIEW!Genuine Expedia guest review
Excellent experience. Staff was great and welcoming. Close to all of our destinations.Genuine Expedia guest review
"Lovely view of Biscayne Bay"
There are several nice resturants in the area within walking distance and nice attractions to drive to, this is not a "beach" hotel. It was easy to get to South Beach, Vizcaya, Fairchild Gardens, and downtown. The hotel is very comfortable, has a nice pool area and we enjoyed our stay. We would return or recommend it to others.Genuine Expedia guest review
Great stuffGenuine Hotels.com guest review
Overall the hotel was in good condition as soon as you enter the hotel it was modern . However cocunut groove where the hotel is located is very far from all the action In south beach I would suggest if you are looking for action get a hotel in south beach and not cocunut groove.Genuine Hotels.com guest review
The staff were amazing!!! They wow-ed us. From the front desk. Housekeeping and especially the pool area and bar/restaurant. Kudos to Humberto and Alex and others ... ThanksGenuine Expedia guest review
"Loved our stay!"
The only issue I had was how insistent the housekeeper was to clean my room. When I asked her to wait she seemed distressed but she complied. When I returned from breakfast she was happily on her knees cleaning the bathtub. Incredible. The view from the restaurant is spectacular. I loved eating breakfast outdoors by the pool.Genuine Hotels.com guest review
Unfortunately the regular Superior Rooms are very small and not very comfortableGenuine Hotels.com guest review
"Nasty hotel room"
We were on the 16th floor and the noise from the streets and next room was unbearable. The room smelled nasty. Never would I stay there ever nor would I recommend this nasty place.Genuine Expedia guest review
You don't need a car! We walked to the marina, shops and restraunts! The view from the balcony was fabulous and overall condition was great! Pool and bar were awesome! The staff was very busy but pleasant enough and accomendating. We got suites, but unless you need the kitchen, the rooms were just as nice. Overall, we will stay again! It was my daughters […] wedding so they also stayed the night and enjoyed the beauty. Read moreGenuine Hotels.com guest review
"Great but room a bit small!!"
Great hotel and location. Rooms were a little bit on the small side but very comfy and great view. The bed was SUPERB. We had a GREAT night sleep. BTW when you walk into the lobby you'll notice a very nice smell that gives you a great first impression but twenty seconds later you realize it is too much smell. Pleasant but too strong.Genuine Hotels.com guest review
"Very nice hotel"
I was pleasantly surprised with this hotel. Great service and the hotel itself was very nice. I'm normally not into hotel food, but the food here was really good. The pool was also very nice (but please be careful because the tiles surrounding the pool are very slippery. We saw many people slipping including a child that slipped and hit her head).Genuine Hotels.com guest review
"Great Pool Area!"
I've stayed at this hotel several times. It's location is great for anything from restaurants, sight seeing and night life. My only negative, parking is $30 a night! Airport parking is less then this. Repeat customers should pay a discounted rate, just a suggestion hotel management!Genuine Hotels.com guest review
"Great Weekend at Sonesta"
Great customer service at the Sonesta Coconut Grove including desk staff, restaurant, pool, maids, valets, & security, all of which I came in contact with, and all displayed excellent customer service skills. Compliments to whoever is doing the training there.Genuine Hotels.com guest review
very good hotel staffGenuine Hotels.com guest review
Everything was good. Skip hotel restaurant, service is EXTREMELY slow. There are so many restaurants in the area-walking distance-try those instead.Genuine Hotels.com guest review
Very nice low key hotel in a great area. Close to many restaurants.Genuine Expedia guest review
Right in the heart of Coconut Grove with many nearby attraction We had a great stay and the staff was friendly and personableGenuine Expedia guest review
"Nice hotel in the grove near many restaurants and"
I am very mixed...location was great and the hotel accommodations were very clean and very upscale. Overall, staff was very nice, the valet staff were very curtious and efficient. Really my only negative was with the restaurant staff and housekeeping...some requests needed to be asked several times...no great follow through.Genuine Expedia guest review
Good location especially for the Sony. Good area for fun restaurants especially Le Bouchon.Genuine Hotels.com guest review
"Very convenient location for our needs."
Arrived at 11pm to be informed that our room had been cancelled by Expedia. Receptionist helped us to call Expedia and after discussion were told that we had a room available. We were graciously upgraded to a suite with sea view. Very comfortable, spacious but the nighttime noise level was disturbing with music every night until late. The staff are […] generally friendly and helpful even at very busy times like the Sony Ericsson tennis tournament. It has become our favorite hotel in Coconut Grove due to the proximity to all places of interest, including restaurants, shops. Read moreGenuine Expedia guest review
"Nice location near restaurants and shops"
The pool was pretty crowded on Saturday and if you didn't get there early there was no chair for you. Sunday through Tuesday it wasn't really a problem. The room we had was nice, comfortable bed, nice soaker tub and very clean. The only complaint I have of our room was that it was marketed as having a balcony. Well, it did, but it was actually only […] the corner of a portion of the balcony that was screened off of the room next door. It was only big enough for one person to stand there. It was good for checking if there was room at the pool, but that was it. You couldn't even have a chair out there because the door would not have room to open. I had pictured myself sitting on the balcony at night having a glass of wine and that obviously was not a possibility. Read moreGenuine Expedia guest review
"Past its prime"
This hotel was probably really nice at one time. Now it's just expensive because of its locationGenuine Hotels.com guest review
"Clean and convenient"
We were looking for a clean hotel with a pool and within walking distance to restaurants. The Sonesta turned out to be ideal. Would definitely stay there again.Genuine Hotels.com guest review
Stayed in a corner unit with a wraparound balcony where we enjoyed the fresh Biscayne Bay air every morning and evening along with an amazing view of the city and the Bay. enjoyed walking only half a block to CocoaWalk and the many restaurants and shops.Genuine Hotels.com guest review
"Great area to stay!"
Good time, nice pool area and good food. Great view!!!Genuine Expedia guest review
"Nice hotel with easy walking distance"
Easy walking distance to shops,dinning, and waterfront. Only a few minutes drive to downtown. Greats views from hotel to downtown and rooftop barGenuine Expedia guest review
"No problems, good service"
Had to stay an extra day because of the snow storm in Atlanta. The front desk quickly booked my room for the extra day. The 8th floor restaurant/bar has a great view.Genuine Hotels.com guest review
"Best Hotel in Coconut Grove"
We stayed at the Sonesta for a wedding and were treated with the utmost kindness by the staff. Due to the horrible traffic, we would not have made it to the airport without the help of the concierge driving us himself. Will always and forever stay here when in Miami.Genuine Expedia guest review
"Miami wedding and the sonesta"
We went to the Sonesta as a family, for a wedding at a nearby hotel. First we got a room on the 10th floor, but got upgraded free of charge to the 19th floor. From the 19th floor the view were fantastic. Full view over the skyline and partial view over the ocean and harbor. We had 2 good days here, and the staff is very friendly. I want to complement […] the valet and bellboys for their fantastic service. The only issue on this hotel is the wifi. You have to call their hot line just to get a signal. Read moreGenuine Hotels.com guest review
"overpriced, poor value"
the room size so small that king size bed feels it up snug. No room to walk around the bed. price over $300 per night. Fridge in the room not working and could not be restored to functional level. Very rudimentary bathroom. Felt like maid quarters. Good location. Nice swimming pool and very hospitable employees.Genuine Hotels.com guest review
"Great Location with luxury"
Idea location for Coconut Grove business or pleasure. Excellent hotel with great bay views and fun pool to enjoy the day.Genuine Expedia guest review
We were completely spoiled at the Sonesta! Our room was great, with a view of the Grove! Our room was clean and spacious. We were the for a week for our daughter's wedding. The bellmen were helpful and attentive as we had formal clothes and a lot of extras for the wedding. The valet service for parking was excellent! They were fast and efficient and […] cheerful! Would definitely stay here again! Read moreGenuine Hotels.com guest review
Room was small and view not greatGenuine Expedia guest review
"Late room cleaning"
Room cleaning not done until 4:30. Too late in the day. That's when you are coming back to relax. Otherwise hotel was fine and well located for all activities. Public parking lot next door for half the price of the hotel lot.Genuine Hotels.com guest review
"Adequate, but for the cost, the room was bland"
The hotel staff were very nice and even upgraded my room, at no charge - to include a balcony. But for the cost of the room and the upscale location of the hotel, the room was very bland and unremarkable. The furnishings were below average for this type hotel. The view was nice, but overlooked the pool. I should have asked for another room. My room […] did not have a refrigerator either. The decorative pillow on the bed smelled like oily hair! I immediately removed it and put it on the chair each night! Read moreGenuine Expedia guest review
"A great place!"
Beautiful views, a friendly staff, and a fantastic location made for a wonderful trip. A nice selection of restaurants nearby and easy access to all parts of Miami make this hotel a great pick.Genuine Expedia guest review
"Love the Grove and the Sonesta!"
Everything is top notch at this hotel. The Lobby was beautifully decorated for the Holidays. Everything is spotless and the rooms very comfortable. Parking is available right nest door and it is conveniently located to the shops and restaurants. Will definitely go back!Genuine Hotels.com guest review
It was a great experience. Good quality serviceGenuine Hotels.com guest review
"Near Coco Walk"
the room itself is a little different. the rooms (at least on the 21rst floor) are set up so that they can easily connect. this is accomplished by a a door and an entrance area that seems have robbed the room of space if you are only booking one room. Plenty of food options at nearby Coco Walk.Genuine Hotels.com guest review
Highly recommendGenuine Hotels.com guest review
"Hotel staff were excellent"
I thought it was across from the beach, its across from the Marina, my mistake. The staff at this hotel were wonderful. We arrived from a cruise early and they did everything they could to find us a room at 9:00 in the morning. They got us a wonderful room!Genuine Hotels.com guest review
"Well located hotel, close to entertainment and bay"
It was a good experience, with attentive staff at all times. The Panorama restaurant with the bay view is a great experience.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )