The quality of service was outstanding! and almost unbelievable. The Hotel was a great value and very nice (highly recommend) but I'm writing this review because the Employees and their friendly customer service was second to none. I've never bothered with "reviews" (I read but never wrote) but my experience was worth writing about. There are plenty […] of nice Hotel/Facilities out there, but it was the Staff what made my short trip memorable. I applaud the employees for creating a great culture and I'm looking forward to going back. Read moreGenuine Hotels.com guest review
This hotel was amazing. The staff were so accommodating and pleasant. It's GREAT to get amazing customer service because it seems so far and few between now. We will absolutely be staying here again!Genuine Hotels.com guest review
Great service and great location. I recommend this hotel.Genuine Hotels.com guest review
The location was about 10-15 minutes from the beach, but was very well maintained and comfortable. The decor and staff was very nice.Genuine Hotels.com guest review
We had a very pleasant stay in Plantation. Would stay againGenuine Hotels.com guest review
Tremendous!Genuine Hotels.com guest review
I spent 3 nights at this hotel and I must say it was pleasing. The staff was pleasant and friendly. i Iike the convenience of the restaurant and bar down stairs. Found the drinks to be a little expensive. I loved the décor it was absolutely beautiful. I will absolutely stay there again.Genuine Expedia guest review
Just average! Good location for shopping malls, 10 mins in taxi.Genuine Expedia guest review
"Very nice and clean. Great location."
Very nice. Great access to I-595 for guests needing to get to FLL Airport or Port Everglades to hop on a cruise.Genuine Expedia guest review
"Very poor maintenance and poor service"
From the moment we walked in we noticed that the air vents were covered in dirt, they came up and cleaned it. Then we tried to take a shower black soot came out of the shower when when they came up to check it the maintenance man said yes we have been having an issue with this they fixed it and put in a new shower head while this was going on our breakfast […] came up (eggs) they were cold we even asked the manager that was in our room to check and he put his fingers in the eggs to see if they were cold and they were so he ordered us a new breakfast which took 45 min to come and he said he would not charge us and give us 20%off the bill. Well when we got home we checked our bill and not only did they charge for the breakfast they also overcharged the total bill by almost $100.00, so we called and the manager on the phone said we are sorry but it looks like they charged instead of crediting your account but because of all these issues we will issue a full credit for your account it still has not shown up on our account. Read moreGenuine Hotels.com guest review
Hotel and staff were great. There was a water issue but it was because pipes were being fixed and it was resolved in less then 30 minutes. The maid overlooked our room because we left out late that morning but it was cleaned as soon as we reported it.Genuine Expedia guest review
Good hotel near highway, near FLL Airport and Sea Port . ( 10 minutes in car)Genuine Expedia guest review
Sink was plugged, sheets had an odor, shower head low pressure, no bag for iceGenuine Expedia guest review
"Renaissance was nice"
We decided to stay a bit away from airport and cruise port. The renaissance was close enough to the Sawfrass Mills shopping area to give us many choices for dining and entertainment. It was also quieter than the one downtown.Genuine Hotels.com guest review
The room was adequate . Construction going on outside. Pool was small. Toilet clogged, shower didn't drain right, iron was broken and the kicker was on the 2nd night they changed linen and put on a soiled sheet. We are now arguing about the extra night they are trying to charge us for..Genuine Hotels.com guest review
"always a great stay"
This has become one of my favorite hotels. The best, friendliest staff, helpful, pleasant always with a smile. They all look like they enjoy their jobs. Rooms are always clean, spacious and comfortable. A/C was broke in the room, within 15 minutes they had it diagnosed and fixed. Hotel is close to everything. Beds are very comfortable. Always happy […] after my stay. Read moreGenuine Hotels.com guest review
the rom was nice but there were things that were broken. The toilet stopped working, the telephone had missing buttons, the iron didn't work, and the bathtub drain was clogged, the shower curtain was ripped from a hook. Other than the stained bed sheet on the 2nd day,housekeeping was ok. There was some construction going on the outside.Just really a […] basic hotel that had a pool , and to top it off they tried to charge us for a extra nite. Definitely NOT worth the price, Read moreGenuine Hotels.com guest review
Very friendly staff and great food and service in the restaurant. Comfortable bed and relaxed atmosphereGenuine Hotels.com guest review
"CLOSE TO FRIENDS AND FAMILY"
NICE HOTEL FOR THE PRICE. CUSTOMER SERVICE WAS GREAT!!!! THEY TRIED TO ACCOMMODATE ME ANY WAY THEY COULD. I REALLY APPRECIATE THE HELP THEY GAVE.Genuine Hotels.com guest review
"1/2 hour by taxi to Casino"
Hotel was great. Clean, friendly and modern. I chose this location because of proximity to the casino. Unfortunately construction and highway setup makes a quick trip impossible. 50 in cab costs round trip.Genuine Hotels.com guest review
"right off high way"
Nice for the priceGenuine Hotels.com guest review
"Not really four stars"
Obviously an older property that has been refurbished. Lobby was hip but very small, didn't try restaurant, but staff gave a recommendation for what ended up being the worst dining experience I've had in a long time, and not cheap either. Overall, would rate this a somewhat long in use tooth 3-star property.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale-Plantation Hotel Thank you for your feedback. I am terribly sorry that we did not meet your expectations. I will be reviewing your feedback with our entire leadershp team. Our goal is to be the friendliest and cleanest hotel in Plantation. I hope you will consider giving us another opportunity to serve you . David Lanterman General Manager
One of the best hotels to stay. Great location, very helpful, friendly staff. Rooms are clean, spacious and beds are comfortable. I have enjoyed every stay. Thank you for great customer service.Genuine Hotels.com guest review
Stated at this hotel prior to our cruise. Price was $100 to $150 cheaper than hotels near cruise port. Access to and off hwy. 595 was great, open air mall with a Publix was 1 minute away. Staff was great, rooms were larger than normal. Great start to our vacation!!!Genuine Hotels.com guest review
"A Good Business Hotel"
If you have business in Plantation, then it is the best spot to stay. It checks a lot of boxes for a business stay. If you can flex it, I would stay downtown near the water. Personal preference though.Genuine Hotels.com guest review
We enjoyed our stay at the hotel. The only thing I did not like was that they charge $14.00 to use the internet at the business center! For the price of the room this should be complementary!Genuine Hotels.com guest review
We had to travel to Ft. Lauderdale for a Diving Competition. The hotels along A1A, close to the Aquatic Center, were charging astronomical prices. We opted to stay further away from the pool at this Renaissance Hotel, and we were very pleased. The price per room was much more reasonable, and the trip to the Aquatic Center was a simple drive east on […] route 595. We were very happy with the acomodations and the staff. Our room was clean, comfortable and quiet. We ordered room service and asked for a modification to a menu item (Chocolate Chip pancakes instead of plain pancakes!), and the food arrived on time, just as we ordered. Read moreGenuine Expedia guest review
My stay at your hotel was excellent, the staff was very courteous and helpful.Genuine Hotels.com guest review
Loved the lobby and experience of this hotel,considering having my wedding reception here. Very Impressive!!!Genuine Hotels.com guest review
Rooms are showing their age. News a makeover.Genuine Hotels.com guest review
Prices cheal but the hotel was amazinggggGenuine Hotels.com guest review
Great hotel..clean, modern, friendly. Only compaint is that they charge $15.95 for 24 hours on the Internet....that is outrageous!! I complained and said I had never seen an Internet charge that high fom any hotel and I travel for business 100 days out of the year. They eliminated the charge but be warmed.Genuine Hotels.com guest review
"Hotel Desk Clerk"
I paid in advance for 2 separate rooms for us and 2 traveling companions who we were cruising with the next day. When we arrived, the computers were down but the clerk acknowledged I had paid in advance and took the 4 of us to our floor. Our friends took the 1st room and then my husband tried his key and there were items in the closet which he told […] the clerk about. The clerk then proceeded to get another room key. He did this about 3 times until he found an empty room. Needless to say I was concerned someone would try to come in our room and we locked all securely. We were fine after that. I feel like you have to have some knowledge of what is available in a case where computers are down. This is poorly run in my opinion. You need a back up system of some sort or printed out daily the folks that are staying with you. We had dinner and the service was excellent and the food was equally so. I would recommend the restaurant, not the hotel. Linda Webb Patrick Webb Read moreGenuine Expedia guest review
"No Internet for oand Sporadic TV"
Well I wasn't pleased as the hotel had no internet service due to a server issue that took them over a day to resolve. Also the TV had sporadic breakups during my one day stay. The staff appeared very stressed due to these issues and the hotel could not generate a bill for my stay due to their infra structure IT issuesGenuine Hotels.com guest review
Friendly staff, beautiful lobby, big rooms, comfortable bed, very cozy,quiet room. Great access to everything, easy on and off to the highway.Genuine Hotels.com guest review
Excellent highly recommend thia hotelGenuine Hotels.com guest review
Really enjoyed our stay. Matthew was excellent at check in.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale-Plantation Hotel It was our pleasure to have you with us, and I'm glad to see you enjoyed your stay. I will pass your compliments to Mathew. We hope to welcome you back soon. Kumar Anne. General Manager
"Nice hotel close to highway, and ports"
Easy access from main highways. Clean, comfortable room. Friendly staff. Restaurant and bar on site -- lots of parking.Genuine Expedia guest review
"location is near where i needed to be."
Hotel staff was excellent. stepped on a fingernail clipping in the room which meant that it had not been vacuumed after previous guest.Genuine Hotels.com guest review
We were very satisfied with the hotel. It met our needs. Just one "heads-up". It is in a corporate park and caters to businesses in area. Not a problem for us. We were there during the weekend and it was quiet and seemed empty except for people attending an event.Genuine Hotels.com guest review
The staff couldn't have been more pleasant and the hotel itself is very stylish and hip. I would absolutely stay here again!Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale-Plantation Hotel Thank you for taking the time to review Renaissance Plantation Hotel. I am glad to hear you had a fantastic experience at our hotel. We look forward to welcoming you back to our hotel soon. Kumar Anne. General Manager
Hard to find the hotel. Rooms where small and bare minimalGenuine Hotels.com guest review
Response by Renaissance Fort Lauderdale-Plantation Hotel Thank you for your post. I am sorry you had a difficult time finding us. We are in the process of installing new sinage on the building with better visibility and expect this to help our guest better find our location. I thank you for your feedback and look forward to taking care of you in the future. Kumar Anne. General Manager
I have stayed at this hotel several times in the past, I like the location. Last time I stayed I had some issues with my room but overlooked it. This time they oversold the hotel and gave me a special needs room, when I asked for a different room they basically said, sorry this is what we have, we will give you your money back and you can go to another […] hotel. Only reason I stayed was that it was midnight and I didn't want to start looking for another place at that time. Just really gone down hill, this is NOT a 4-star hotel any longer, 3 stars and I'm being nice. I won't go back, which is a shame because I have been going there for the last 5-years !!! Read moreGenuine Expedia guest review
this hotel is in a great shape, the pool great view to a lake and all the time without people, special for rest and enjoy the sunny day!! peace place.. the restaurant a little bit expensive. great and nice staff.Genuine Expedia guest review
734. toilet paper holder and towel holder needs repair or replaced. final night of stay sheets were dirty on a corner. went to 3 floors vending machines did not take bills or did not work.Genuine Hotels.com guest review
"Clean modern hotel"
Right off 595. Easy to find. Very clean and modern. Definitely has a south florida ambiance. Breakfast at the hotel was very tasty!!! Zero complaints:-)Genuine Expedia guest review
I was very happy with my stay except for one item. There was only bar food available when I went down to eat at 4:00 pm. The food choices should be expanded for people that need to eat early. Also a couple of healthy items available at that time.Genuine Hotels.com guest review
We had planned to stay only 2 nights before leaving the area. We were so comfortable at the hotel that we stayed an additional night.Genuine Hotels.com guest review
"Beautiful and relaxing"
I really enjoyed my stay and would recommend it to a friend.Genuine Hotels.com guest review
"Great Hotel & Staff"
Great Hotel & Staff. Really nice and clean, I look forward to my next stay there. Thank You!Genuine Expedia guest review
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