Hotel and staff were great. There was a water issue but it was because pipes were being fixed and it was resolved in less then 30 minutes. The maid overlooked our room because we left out late that morning but it was cleaned as soon as we reported it.Genuine Expedia guest review
Good hotel near highway, near FLL Airport and Sea Port . ( 10 minutes in car)Genuine Expedia guest review
Sink was plugged, sheets had an odor, shower head low pressure, no bag for iceGenuine Expedia guest review
"Renaissance was nice"
We decided to stay a bit away from airport and cruise port. The renaissance was close enough to the Sawfrass Mills shopping area to give us many choices for dining and entertainment. It was also quieter than the one downtown.Genuine Hotels.com guest review
The room was adequate . Construction going on outside. Pool was small. Toilet clogged, shower didn't drain right, iron was broken and the kicker was on the 2nd night they changed linen and put on a soiled sheet. We are now arguing about the extra night they are trying to charge us for..Genuine Hotels.com guest review
"always a great stay"
This has become one of my favorite hotels. The best, friendliest staff, helpful, pleasant always with a smile. They all look like they enjoy their jobs. Rooms are always clean, spacious and comfortable. A/C was broke in the room, within 15 minutes they had it diagnosed and fixed. Hotel is close to everything. Beds are very comfortable. Always happy […] after my stay. Read moreGenuine Hotels.com guest review
the rom was nice but there were things that were broken. The toilet stopped working, the telephone had missing buttons, the iron didn't work, and the bathtub drain was clogged, the shower curtain was ripped from a hook. Other than the stained bed sheet on the 2nd day,housekeeping was ok. There was some construction going on the outside.Just really a […] basic hotel that had a pool , and to top it off they tried to charge us for a extra nite. Definitely NOT worth the price, Read moreGenuine Hotels.com guest review
Very friendly staff and great food and service in the restaurant. Comfortable bed and relaxed atmosphereGenuine Hotels.com guest review
"CLOSE TO FRIENDS AND FAMILY"
NICE HOTEL FOR THE PRICE. CUSTOMER SERVICE WAS GREAT!!!! THEY TRIED TO ACCOMMODATE ME ANY WAY THEY COULD. I REALLY APPRECIATE THE HELP THEY GAVE.Genuine Hotels.com guest review
"1/2 hour by taxi to Casino"
Hotel was great. Clean, friendly and modern. I chose this location because of proximity to the casino. Unfortunately construction and highway setup makes a quick trip impossible. 50 in cab costs round trip.Genuine Hotels.com guest review
"right off high way"
Nice for the priceGenuine Hotels.com guest review
"Not really four stars"
Obviously an older property that has been refurbished. Lobby was hip but very small, didn't try restaurant, but staff gave a recommendation for what ended up being the worst dining experience I've had in a long time, and not cheap either. Overall, would rate this a somewhat long in use tooth 3-star property.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale-Plantation Hotel Thank you for your feedback. I am terribly sorry that we did not meet your expectations. I will be reviewing your feedback with our entire leadershp team. Our goal is to be the friendliest and cleanest hotel in Plantation. I hope you will consider giving us another opportunity to serve you . David Lanterman General Manager
One of the best hotels to stay. Great location, very helpful, friendly staff. Rooms are clean, spacious and beds are comfortable. I have enjoyed every stay. Thank you for great customer service.Genuine Hotels.com guest review
Stated at this hotel prior to our cruise. Price was $100 to $150 cheaper than hotels near cruise port. Access to and off hwy. 595 was great, open air mall with a Publix was 1 minute away. Staff was great, rooms were larger than normal. Great start to our vacation!!!Genuine Hotels.com guest review
"A Good Business Hotel"
If you have business in Plantation, then it is the best spot to stay. It checks a lot of boxes for a business stay. If you can flex it, I would stay downtown near the water. Personal preference though.Genuine Hotels.com guest review
We enjoyed our stay at the hotel. The only thing I did not like was that they charge $14.00 to use the internet at the business center! For the price of the room this should be complementary!Genuine Hotels.com guest review
We had to travel to Ft. Lauderdale for a Diving Competition. The hotels along A1A, close to the Aquatic Center, were charging astronomical prices. We opted to stay further away from the pool at this Renaissance Hotel, and we were very pleased. The price per room was much more reasonable, and the trip to the Aquatic Center was a simple drive east on […] route 595. We were very happy with the acomodations and the staff. Our room was clean, comfortable and quiet. We ordered room service and asked for a modification to a menu item (Chocolate Chip pancakes instead of plain pancakes!), and the food arrived on time, just as we ordered. Read moreGenuine Expedia guest review
My stay at your hotel was excellent, the staff was very courteous and helpful.Genuine Hotels.com guest review
Loved the lobby and experience of this hotel,considering having my wedding reception here. Very Impressive!!!Genuine Hotels.com guest review
Rooms are showing their age. News a makeover.Genuine Hotels.com guest review
Prices cheal but the hotel was amazinggggGenuine Hotels.com guest review
Great hotel..clean, modern, friendly. Only compaint is that they charge $15.95 for 24 hours on the Internet....that is outrageous!! I complained and said I had never seen an Internet charge that high fom any hotel and I travel for business 100 days out of the year. They eliminated the charge but be warmed.Genuine Hotels.com guest review
"Hotel Desk Clerk"
I paid in advance for 2 separate rooms for us and 2 traveling companions who we were cruising with the next day. When we arrived, the computers were down but the clerk acknowledged I had paid in advance and took the 4 of us to our floor. Our friends took the 1st room and then my husband tried his key and there were items in the closet which he told […] the clerk about. The clerk then proceeded to get another room key. He did this about 3 times until he found an empty room. Needless to say I was concerned someone would try to come in our room and we locked all securely. We were fine after that. I feel like you have to have some knowledge of what is available in a case where computers are down. This is poorly run in my opinion. You need a back up system of some sort or printed out daily the folks that are staying with you. We had dinner and the service was excellent and the food was equally so. I would recommend the restaurant, not the hotel. Linda Webb Patrick Webb Read moreGenuine Expedia guest review
"No Internet for oand Sporadic TV"
Well I wasn't pleased as the hotel had no internet service due to a server issue that took them over a day to resolve. Also the TV had sporadic breakups during my one day stay. The staff appeared very stressed due to these issues and the hotel could not generate a bill for my stay due to their infra structure IT issuesGenuine Hotels.com guest review
Friendly staff, beautiful lobby, big rooms, comfortable bed, very cozy,quiet room. Great access to everything, easy on and off to the highway.Genuine Hotels.com guest review
Excellent highly recommend thia hotelGenuine Hotels.com guest review
Really enjoyed our stay. Matthew was excellent at check in.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale-Plantation Hotel It was our pleasure to have you with us, and I'm glad to see you enjoyed your stay. I will pass your compliments to Mathew. We hope to welcome you back soon. Kumar Anne. General Manager
"Nice hotel close to highway, and ports"
Easy access from main highways. Clean, comfortable room. Friendly staff. Restaurant and bar on site -- lots of parking.Genuine Expedia guest review
"location is near where i needed to be."
Hotel staff was excellent. stepped on a fingernail clipping in the room which meant that it had not been vacuumed after previous guest.Genuine Hotels.com guest review
We were very satisfied with the hotel. It met our needs. Just one "heads-up". It is in a corporate park and caters to businesses in area. Not a problem for us. We were there during the weekend and it was quiet and seemed empty except for people attending an event.Genuine Hotels.com guest review
The staff couldn't have been more pleasant and the hotel itself is very stylish and hip. I would absolutely stay here again!Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale-Plantation Hotel Thank you for taking the time to review Renaissance Plantation Hotel. I am glad to hear you had a fantastic experience at our hotel. We look forward to welcoming you back to our hotel soon. Kumar Anne. General Manager
Hard to find the hotel. Rooms where small and bare minimalGenuine Hotels.com guest review
Response by Renaissance Fort Lauderdale-Plantation Hotel Thank you for your post. I am sorry you had a difficult time finding us. We are in the process of installing new sinage on the building with better visibility and expect this to help our guest better find our location. I thank you for your feedback and look forward to taking care of you in the future. Kumar Anne. General Manager
I have stayed at this hotel several times in the past, I like the location. Last time I stayed I had some issues with my room but overlooked it. This time they oversold the hotel and gave me a special needs room, when I asked for a different room they basically said, sorry this is what we have, we will give you your money back and you can go to another […] hotel. Only reason I stayed was that it was midnight and I didn't want to start looking for another place at that time. Just really gone down hill, this is NOT a 4-star hotel any longer, 3 stars and I'm being nice. I won't go back, which is a shame because I have been going there for the last 5-years !!! Read moreGenuine Expedia guest review
this hotel is in a great shape, the pool great view to a lake and all the time without people, special for rest and enjoy the sunny day!! peace place.. the restaurant a little bit expensive. great and nice staff.Genuine Expedia guest review
734. toilet paper holder and towel holder needs repair or replaced. final night of stay sheets were dirty on a corner. went to 3 floors vending machines did not take bills or did not work.Genuine Hotels.com guest review
"Clean modern hotel"
Right off 595. Easy to find. Very clean and modern. Definitely has a south florida ambiance. Breakfast at the hotel was very tasty!!! Zero complaints:-)Genuine Expedia guest review
I was very happy with my stay except for one item. There was only bar food available when I went down to eat at 4:00 pm. The food choices should be expanded for people that need to eat early. Also a couple of healthy items available at that time.Genuine Hotels.com guest review
We had planned to stay only 2 nights before leaving the area. We were so comfortable at the hotel that we stayed an additional night.Genuine Hotels.com guest review
"Beautiful and relaxing"
I really enjoyed my stay and would recommend it to a friend.Genuine Hotels.com guest review
"Great Hotel & Staff"
Great Hotel & Staff. Really nice and clean, I look forward to my next stay there. Thank You!Genuine Expedia guest review
"We were treated like VIPs!"
The staff at the Renaissance went out of their way to make our stay wonderful. The rooms are beautiful, the service is excellent, the dining room food is outstanding, and the bar atmosphere is very friendly! I highly recommend this hotel. You won't find a better place to stay in the Fort Lauderdale/Davie area! Thank you, Renaissance staff for a truly […] WONDERFUL experience! Read moreGenuine Expedia guest review
"Nice hotel. I recommend it."
The front desk staff was very friendly and accommodating. The room was nice, clean and comfortable.Genuine Expedia guest review
Super nice hotel and great price!Genuine Hotels.com guest review
My daughter and I had a very nice experience staying at your Hotel in Plantation. I would definitely refer your hotel to family and friends.Genuine Hotels.com guest review
"Felt Like A Thief"
All I wanted to do was buy a couple of Diet Pepsi's and ice from the 7th floor vending area. The pop machine was out of service and there was no ice. I get into the elevator to go to the 6th floor. I pick '6' and the elevator doesnt move. Finally I try swiping my room key and the elevator goes to 6. I get off and there are fridges full of Gatorade on […] both sides of the elevator. Odd. So I go to the vending area and the pop machine sign says "Out Of Service due to vandalism". So, to the 5th floor I go. Same elevator action, same displays of Gatorade. Now I'm thinking "Maybe the hotel is giving away free Gatorade because the pop machines are broken. Still, I go to the vending area and VOILA I am able to buy two Pepsi's! I walk around to the elevators and while I wait for one to show up, I look inside one of the Gatorade fridges to see if there are Pepsi's inside. Then this guy walks around the corner and starts yelling at me because I'm not supposed to be on that floor. Well, I explained my problem and all he does is keep yelling "You're not allowed on this floor." I told him I was trying to leave, but I had to wait for the elevator. So, anyway, while I'm sipping on my Pepsi, I think I figured out that the Miami Dolphins were staying in the hotel. Big friggin' deal! A simple head's up from the hotel staff would have helped a little. My room key never should have gotten me to the 5th or 6th floors. Read moreGenuine Hotels.com guest review
Good hotelGenuine Hotels.com guest review
"Enjoyed our vacation - Great location."
The room was clean and comfortable. Hotel staff was helpful and courteous. We've stayed at the Renaissance before and have always enjoyed our stay. There are good restaurants in the area and easy access to Ft. Lauderdale, Miami, and the beaches.Genuine Hotels.com guest review
"Very nice hotel"
Staff were very friendly. They put out fresh cold water with fresh fruit out in the lobby that came in handy many times. This hotel is quiet through out the day and night.Genuine Expedia guest review
"Disappointing and shameful"
Room was supposed to be 2 queens but only had king and a cot. I was told they had a contract with a group so my "prepaid contract " through this service was second fiddle to the conference. We needed 4 towels and told the front desk. We came back to the room to 3 new towels and the other towels were gone. The next morning we asked for 4 towels again. […] Got back to the room and we had no towels. We decided to not have them service the room because we were not sure if we would have towels. We also had no hair conditioner after asking 2 times. If the room had not been prepaid through the service, I would have moved to a different hotel. Read moreGenuine Hotels.com guest review
Beautiful hotel recently updated great staff only complaints was noisy in the morning maybe the wash house was next door, bought drinks from front desk & 2 out of for were out datedGenuine Expedia guest review
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