All hotels in Tavernier, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here500 Burton Dr, Tavernier, FL, 33070, United States of America, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 642 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.9
  • Condition
    3.7
  • Neighborhood
    4.0
3.0 / 5Good
"This hotel has potential but needs improvement."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We were greeted with heavy machineries while they were painting the outside of the building. The staircase and parking lot were closed off so we had to walk from 2 buildings away to load and unload our vehicle. While the painting made it look nicer on the outside, why would any paid patrons have to dodge in and out of the working zone? The room has great view but needs fresh paint and thorough cleaning as well. The windows were so filthy you can't even see the beautiful view. On the good note, the staff were friendly and courteous and the grounds were well kept with great landscaping. Our room had some nice updates like granite counter tops, stove, dishwasher, washing maching, microwave oven. I am willing to go there again if they've made all these improvements. But for now, I paid too much for all the inconveniences and noises I had to endure during my stay.
Genuine Expedia guest review
Other trip Dec 27, 2014
JJ
US
2.0 / 5Fair
"Uncomfortable & Very disappointed"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Uncomfortable & Very disappointed. I'm not sure All rooms are equal, but we were given a room with a malfunctioning, insecure front door. Slats were broken and falling apart, front screen was dusty and moldy and door would not close properly. Our furniture looked like Cheap, used, dated.
Genuine Hotels.com guest review
2 night family trip Dec 21, 2014
Hyun
US
2.0 / 5Fair
"Not told about painting while I was there. Dirty"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
There were renovating and painting when we where there. We were told one day became three days. The beds were springy and squeaky. also bar restuarant was overpriced
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
Maria T
US
2.0 / 5Fair
"One and only night stay"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Arrived late. Front desk was very slow in assisting check-in. Repaving/blacktopping the parking lots caused complete lots to be closed. Definitely not a 4 star hotel as rated in Hotels.com. Bedroom carpet was soaking wet apparently from the adjoining bathroom. Cleaning staff should've informed front desk.
Genuine Hotels.com guest review
1 night business trip Dec 16, 2014
Timothy
US
4.0 / 5Excellent
"Good Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Booked one night at Ocean Pointe but will be back for more. Clean and convenient. No spoons in our unit though, weird.
Genuine Hotels.com guest review
1 night family trip Dec 8, 2014
Kira
US
2.0 / 5Fair
"disappointed"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We have stayed here many times over the last 18 years. This year was the most disappointing. The first room they put us in, after upgrading us, was dirty. The second room appeared to be cleaned but my husband came home with lots of bites. We don't know if it was nats, because we had the door opened but the screen door closed, fleas because they allow pets or bed bugs. If not better by Monday (Today Saturday) he is willing to go to the doctor's to find out. Very disappointing. the owner's need to do some major renovations. But on the other hand, we do feel that they are doing a major renovation to the outside of the buildings.
Genuine Expedia guest review
Other trip Dec 13, 2014
Lorraine
US
3.0 / 5Good
"Nice home away from home in Tavenier"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We came here for an overnight getaway. They were able to find a 2 bedroom that accommodated our party of 3. The apartment was nice, with a full kitchen with granite counter tops, 1 bedroom with queen sized bed and adjoining bathroom, and the king master bedroom with large bathroom. The living room was a good size, although the couch was not very comfortable. The TV was somewhat small, but was flat screened. The dining table seated 4. The AC worked well. The location was a little north of the action, but it was easy enough to get to restaurants and shops within 5-10 minute drive. Pros: nice suite for more than 2 people, comfortable AC Cons: furnishings were basic, wifi not included, location
Genuine Hotels.com guest review
1 night family trip Dec 1, 2014
Lilian
US
3.0 / 5Good
"Nice resort with a beautiful view"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Our condo was outdated and not very clean. The kitchen smelled like dead fish. The cabinets in the kitchen and bath needed replacing. The microwave and fridge needed to be replaced too. There was no frying pan so, couldn't make breakfast in the morning. The view from our condo was very pretty but, balcony is tiny. The resort has a very nice pool area and restaurant/bar. The grounds on the resort are beautiful. While we were there, they were painting all the buildings so, it was very loud and unpleasant. I feel they should have waited to paint buildings in the off season or at least give us a credit to restaurant/bar for our inconvenience. I would stay there again but, would want a updated condo.
Genuine Expedia guest review
Other trip Dec 13, 2014
Deanne
US
4.0 / 5Excellent
"balcony views"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
There was some construction/painting going on causing a real invasion of privacy...men appeared on the bedroom balcony as I was changing into my bathing suit. Management was nice enough to move our room...but the same thing occurred in the next room.
Genuine Hotels.com guest review
1 night family trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"1st anniversary"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We sent my son and his wife for their first anniversary. They needed a place with a kitchen due to dietary restrictions. They were so happy with the place. They loved the spacious room. They suggested that we stay there when we visit florida. We are looking forward to it.
Genuine Hotels.com guest review
2 night romance trip Nov 26, 2014
jill
US
2.0 / 5Fair
"Very old, dirty, toilet leaking , bathtub cracked"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The staff was friendly , the hotel definitely does not worth the money, very dirty , toilet leaking , paint chipped
Genuine Expedia guest review
Other trip Dec 3, 2014
Adrian
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a newly renovated 2 bedroom condo and it was wonderful!
Genuine Hotels.com guest review
2 night family trip Nov 25, 2014
A Traveler
US
3.0 / 5Good
"Nice pool. Other than that we were sightseers."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The first suite that we were given was unsatisfactory because of a faulty front door. The second Sweet was fine.
Genuine Expedia guest review
Other trip Nov 30, 2014
retired
US
3.0 / 5Good
"Where's the beach???"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
1st room smelled of mold, mildew and the furniture was dirty. Ask for a different room was giving an end unit that was remodeled. The beach really wasn't a beach, you couldn't swim there. The pool and tennis courts were standard in quality. Over all just an average stay.
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
3.0 / 5Good
"Condo or hotel?"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The location, staff, and grounds were nice. The condos are individually owned so the decor would be different in each condo. The one that I rented was lacking in style and comfort as well as cleanliness. I would not rent this particular condo again.
Genuine Expedia guest review
Other trip Nov 28, 2014
M
US
1.0 / 5Poor
"UNDER CONSTRUCTION"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
UNDER CONSTRUCTION-VERY NOISY AND ROM QUALITY POOR. FOUND DIRTY TOWELS AND PAINT CANS/DRY WALL SUPPLIES IN BATHROOM WHEN WE ARRIVED!
Genuine Expedia guest review
Other trip Nov 28, 2014
SHANNON
US
5.0 / 5Outstanding
"great room for the price, beautiful ocean view"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Updated room was better than we expected at this price. Newer appliances and tv's. Private, gated community. Walls were a little thin, could easily hear the neighbors tv from our bed at night, thankfully they didn't stay up too late. Key Largo is a great staging area for little day trips out with the family. We would definitely stay here again.
Genuine Hotels.com guest review
3 night family trip Nov 20, 2014
Barrett
US
3.0 / 5Good
"Stayed three days with elderly sisters."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Beautiful view and nice layout. Rooms are in need up a thorough updating but still function. Would stay again.
Genuine Expedia guest review
Other trip Nov 20, 2014
Jerry
US
4.0 / 5Excellent
"close to everything and very comfortable &spacious"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
evening staff very friendly morning staff not so much but room was great comfortable clean and spacious
Genuine Expedia guest review
Other trip Nov 20, 2014
Ashley
US
5.0 / 5Outstanding
"home away from home"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
amazing view, suite so comfortable!! loved the pool & beach option. so much to do, just not enough time. definitely coming back and next time staying longer
Genuine Expedia guest review
Other trip Nov 20, 2014
MSO
US
3.0 / 5Good
"Not a resort experience"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is more of a condo complex than a true resort. Things needed fixed in the room, bars were not open as promised. Only one old kayak etc. Worst part, someone had entered our room when no one was supposed to! They cleaned coffee cups and opened safe (did not take anything), very strange and unnerving!
Genuine Expedia guest review
Other trip Nov 20, 2014
Joanne
US
5.0 / 5Outstanding
"Top notch"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent- rverything perfect- f famalues stayed im our groip of 4 condos and allllll would return
Genuine Hotels.com guest review
2 night trip with friends Nov 14, 2014
Lisa
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This is a very nice location though hard to find at night. Room was a nice size and bed very comfortable. Convenient location to all activities on Key Largo.
Genuine Expedia guest review
Other trip Nov 15, 2014
Dennis
US
5.0 / 5Outstanding
"Great getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice,& relaxing. Beautiful atmosphere.
Genuine Hotels.com guest review
1 night trip with friends Nov 1, 2014
Daniel
US
4.0 / 5Excellent
"In need of TLC"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The unit we had was missing some much needed TLC. There was superficial cleanliness. The balcony was so small as to be practically unusable. Nice ocean view.
Genuine Expedia guest review
Other trip Nov 1, 2014
nancy
US
5.0 / 5Outstanding
"Beautiful condos!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We only stayed one night. Check in was a bit odd, the front desk was in the bar, restaurant area. I asked if we could get a room near the bar, and they accommodated us with an upgrade two bedroom suite. It was beautiful. Could easily live in it for a few months. Only downside was a bartender didn't show up for work that night and the bar never opened. There were a lot of other options close by. I didn't get to explore the facility that well, but I would happily visit again.
Genuine Expedia guest review
Other trip Oct 29, 2014
Lori
US
4.0 / 5Excellent
"Beautiful view"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and a beautiful view of the water. Watching the sunrise was spectacular. Unit was clean and the owner has done some nice upgrades. Beds had mattresses that were squeaky/noisy and the unit was sparsely furnished. No coffee pot! The staff at Ocean Pointe could not have been nicer or more helpful. I will definitely stay again. Peaceful, quiet community away from A1A but close to everything we wanted to get to. We live in South Florida and go down to the keys often - one of the best places we have stayed. Would be great for 2 couples to share as both bedrooms were similar and had connecting bathrooms.
Genuine Hotels.com guest review
2 night trip Oct 17, 2014
Edie
US
1.0 / 5Poor
"Refused at check in at 9pm on a Friday night"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Had booked this stay a week in advance, called the hotel the morning of check-in to let them know we would be in around 9pm and that we were traveling with a trained, registered, and certified ESA service dog. The receptionist said no problem as long as I had proper documentation. Upon checking in, the receptionist said my ESA did not provide a service and therefore we couldn't stay. Really? The best she could do was offer to provide names of "pet friendly" hotels in the area. Again really? Has anyone tried to grab a last minute hotel room in Key Largo, on a Friday night, in season?? Needless to say, we ended up four hotels later at the most disgusting place possible...and at 11pm! My young daughter and I slept in our clothes and were out as soon as it was light. Thanks for a ruined weekend Ocean Pointe in Tavernier!! You should have your "service animal" requirements listed openly since they are apparently different than every other hotel, air line, restaurant, and public place in the US, certainly different than everyone else and everyplace I've travelled in the US in the past two years with my ESA.
Genuine Hotels.com guest review
2 night trip Oct 17, 2014
Sarah
US
4.0 / 5Excellent
"Very good hotel must visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The attention was very good, hotel very clean, the beach in front is very nice and private, the kithcen have everything that its need it for a vacation, and the lady on the reception very nice also. Super recommended!
Genuine Hotels.com guest review
1 night trip Oct 16, 2014
yusleisy
US
4.0 / 5Excellent
"Condo on the Atlantic Ocean coast"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Clean, well equipped condo with ocean view and small private balcony.
Genuine Expedia guest review
Other trip Oct 18, 2014
Rod
US
5.0 / 5Outstanding
"family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was great, the pool was great and the beach area was awesome. The only thing wrong was the room, it was worn down and looked liked it had not been remodeled since the 90's. The beds were horrible and the ac did not work well. Not all the rooms are the same, i have stayed other times and the rooms have been great.
Genuine Hotels.com guest review
2 night family trip Oct 10, 2014
Robert
US
3.0 / 5Good
"Does not really have what I would call a beach."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Website misleading. If you have a boat it would be great. Otherwise I would not stay there again. Nothing to do. Have to drive everywhere.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice apartment"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very courteous and helpful. They directed us to decent restaurants and answered any questions we had. The apartment had its own private balcony and a full kitchen, washer and dryer. The beach area was very relaxing and quiet. The pool was very warm and open until 11.
Genuine Expedia guest review
Other trip Oct 13, 2014
Paige
US
5.0 / 5Outstanding
"Very convenient location in the Keys"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff friendly. Room, clean a little out dated. Grounds well maintained. For the price a good value.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Sons birthday trip."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The Staff were amazing. Very friendly and helpful. The resort was very nice and within driving distance to a lot. The rooms were really nice. I gave room comfort a 3 because the beds wasn't comfortable.
Genuine Expedia guest review
Other trip Oct 11, 2014
cj
US
4.0 / 5Excellent
"convenient to all in northern Keys"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
while the overall cleanliness was ok, the tile floor was dirty. We all had to wash our feet before we went to bed the first night. The stove had two bad burners, there was not enough silverware, dishes or linens. We have stayed at Ocean Pointe a number of times and this was the most poorly stocked and least clean room we have had.
Genuine Hotels.com guest review
4 night trip Oct 1, 2014
Bobbyp
US
4.0 / 5Excellent
"Nice place, somewhat dated facilities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice location with an emphasis on fishing enthusiasts. Units are privately owned and are rented out. We had a 2 room, queen beds with living area and full kitchen. Units was clean and neat, but only had limited towels and wash clothes. No a big deal as we were only there for 2 days. Units also had a washing machine and dryer. No bath soap was available in either bathroom. We did try to dine at the lodge on one night that did not go well. We sat ourselves at a table and after 5 minutes or so, a staff person approached us to tell us that it would be 45 minutes before we could get food. There were only 2 other couples currently in the lodge dining room. We left and went to a local restaurant. Over all, if we were back in that area I beleive that we would stay there again. Don't exepct to go swimming at the beach showed on the booking photos. Most of the Florida Keys beaches are very shallow and contain a great amount of limestone rocks and boulders. Some of the beaches southwest of the resort are more sandy and are more suitable for recreation.
Genuine Expedia guest review
Other trip Oct 8, 2014
Alan
US
4.0 / 5Excellent
"Good place to stay for an extended period"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were passing through for just the day. The reviews were good plus it had a beach so we decided to stay here. Lots of amenities that one can partake in if staying for several days. The beach was a bit small but certainly private.
Genuine Expedia guest review
Other trip Oct 6, 2014
Jimmy
US
4.0 / 5Excellent
"It was ok"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Was planning a trip with my family. Like the fact that it was a 2/2 with kitchen. Price was good. Small beach, nice pool, service was ok, not the friendliest front desk person when I checked in, but everyone else was nice. Location is in tavenier, so a little south of key largo and it was off a quiet street. The room we had was nice, updated and clean. Was wanting to bring our boat, but have some ridiculous guidelines so wasn't able to bring it. Which was a bummer.
Genuine Hotels.com guest review
2 night family trip Oct 1, 2014
A Traveler
US
4.0 / 5Excellent
"Quintessential Keys Experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
For the price, the Ocean Pointe Suites provides the perfect family vacation. The Olympic size pool provides extraordinary comfort for the hotel guests with more than enough room for everybody and it was wonderful that there was bar poolside to provide adult and children's beverages and snacks. The beach and marina are also lovely and allow for hours of enjoyment for the family. Fishing is allowed in the marina and its excellent with kids and adults catching snapper, grunts, and more exotic fare like barracuda. The beach is also pleasant, with ample sand for toddlers and youth to build sand castles and lounge chairs amply arranged for sunbathing. The beach area is also nicely cordoned off for safety to prevent swimmers from going out into the deeper areas out of the ocean, which is nice for younger children. Ocean Pointe captures the Keys perfectly. It's relaxed, easygoing and the staff is there when you need them for drinks or housekeeping, towels or maintenance, but never obtrusive. Are the condos five star? No. But you aren't paying it either. Frankly, you are getting more than you pay for, and that's what I look for in a hotel: value. Ocean Pointe has it and more.
Genuine Expedia guest review
Other trip Sep 29, 2014
Brent
US
5.0 / 5Outstanding
"Would definitely stay here again! Great value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We really enjoyed our stay here. We had a two bedroom ocean front suite. Although it was a little bit dated, we loved the environment and the staff. We would definitely recommend this to a friend.
Genuine Expedia guest review
Other trip Sep 22, 2014
Alita
US
4.0 / 5Excellent
"Nice condo complex!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
These individual condos, managed by Ocean Pointe, are in a nice, large complex with a pool, tennis courts, boat dock and a private beach with volleyball nets. The 2 bedroom condo we rented was great for a family vacation. It was clean, spacious, had enough utensils for 6, a washer and dryer, and a balcony with ocean views. It's not too close to anything other than a CircleK but then nothing is too far either (Pennekamp SP is a 10 min drive). I'd recommend staying here if you're looking for a more self-sufficient stay on Key Largo.
Genuine Hotels.com guest review
2 night family trip Sep 6, 2014
Ken
US
5.0 / 5Outstanding
"The Ocean point experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the perfect place to stay in the Florida Keys!
Genuine Expedia guest review
Other trip Sep 12, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Rooms need upgrade. Apartments outdated. Too pricey for rooms appearance. Broken elevator
Genuine Hotels.com guest review
3 night family trip Aug 29, 2014
Yorka Faldraga
US
4.0 / 5Excellent
"Vacation"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
A little pricey. Room had a few issues: a/c filter was not properly installed, burned light bulbs, and incomplete kitchen inventory. Nothing I couldn't fix but really shouldn't when paying more than $200 a night.
Genuine Hotels.com guest review
2 night trip Aug 28, 2014
Forcada
US
4.0 / 5Excellent
"Very good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great space for families, the all natural beach is amazing. Would recommend to others.
Genuine Expedia guest review
Other trip Aug 28, 2014
fit to forty
US
4.0 / 5Excellent
"Very Nice and comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Me my family and my relatives have a good time enjoy all the facilities of this hotel
Genuine Expedia guest review
Other trip Aug 22, 2014
i will recomend
US
2.0 / 5Fair
"The first room had an overwhelming smell of fish."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
The first room reeked of fish smell. Talked to the front desk and said they would correct the problem. Maintenance came up and said you need another room. That was arranged but no help was given to move our luggage. The new room had a glass full of cigarettes in the night table drawer n a no smoking room. The top drawer of the dresser had someone's t shirts. Monday when I ran the dishwasher, hot water came pouring out. The swimming pool is nice except it was hotter in the pool than the outside temperature of 92 degrees. The recycle room stank, I stopped bringing anything there.
Genuine Expedia guest review
Other trip Aug 21, 2014
Mary
US
3.0 / 5Good
"Very nice place but the rooms need work"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
It was a great place to stay but the kitchen does not have the basics tools. The carpet is old and smells bad.
Genuine Hotels.com guest review
2 night family trip Aug 12, 2014
lr
US
1.0 / 5Poor
"WARNING the apartments vary greatly in quality!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Ocean Pointe Suites at Key Largo is a managing agent for PRIVATE people that own these apartments. You may get lucky and get one that is clean and well maintained OR you may end up in an appalling apartment like we did... 2404. It was filthy and had old appliances. We had to clean the toilet and kitchen when we arrived. The old refrigerator was so loud it kept us up all night. The air conditioner was also loud adding to the aggravation. The so-called extra bed was a sofa with a grungy, lumpy mattress that should have been thrown out 5 years ago. We complained upon arrival and were told that they were aware of the problem and had "spoken to the owner." I repeated my complaints upon checkout and they stated again that they knew about it and were "on it." Well, that didn't help us since we were stuck with this one star grunge apartment and not the three and a half star apartment that was advertised on the site. I won't ask for a refund because I don't have time but others should. This place is definitely dependent upon the "luck of the draw." Don't risk getting the short straw like we did. The grounds were beautiful and the amenities were great but you won't sleep enough to be able enjoy them! Go elsewhere if you want to enjoy the Keys.
Genuine Hotels.com guest review
2 night trip Aug 10, 2014
Erika K.
US
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