"Very Nice and comfortable"
Me my family and my relatives have a good time enjoy all the facilities of this hotelGenuine Expedia guest review
"The first room had an overwhelming smell of fish."
The first room reeked of fish smell. Talked to the front desk and said they would correct the problem. Maintenance came up and said you need another room. That was arranged but no help was given to move our luggage. The new room had a glass full of cigarettes in the night table drawer n a no smoking room. The top drawer of the dresser had someone's […] t shirts. Monday when I ran the dishwasher, hot water came pouring out. The swimming pool is nice except it was hotter in the pool than the outside temperature of 92 degrees. The recycle room stank, I stopped bringing anything there. Read moreGenuine Expedia guest review
"Very nice place but the rooms need work"
It was a great place to stay but the kitchen does not have the basics tools. The carpet is old and smells bad.Genuine Hotels.com guest review
"WARNING the apartments vary greatly in quality!!!"
Ocean Pointe Suites at Key Largo is a managing agent for PRIVATE people that own these apartments. You may get lucky and get one that is clean and well maintained OR you may end up in an appalling apartment like we did... 2404. It was filthy and had old appliances. We had to clean the toilet and kitchen when we arrived. The old refrigerator was so loud […] it kept us up all night. The air conditioner was also loud adding to the aggravation. The so-called extra bed was a sofa with a grungy, lumpy mattress that should have been thrown out 5 years ago. We complained upon arrival and were told that they were aware of the problem and had "spoken to the owner." I repeated my complaints upon checkout and they stated again that they knew about it and were "on it." Well, that didn't help us since we were stuck with this one star grunge apartment and not the three and a half star apartment that was advertised on the site. I won't ask for a refund because I don't have time but others should. This place is definitely dependent upon the "luck of the draw." Don't risk getting the short straw like we did. The grounds were beautiful and the amenities were great but you won't sleep enough to be able enjoy them! Go elsewhere if you want to enjoy the Keys. Read moreGenuine Hotels.com guest review
"All rooms are not equal"
I thought I would be staying in a room that looked like the photos on the web. Our furniture looked like it came from a consignment store. CHEAP, used, dated. My reservation said the bedroom contained a QUEEN bed. However, it was a FULL bed squeezed into a bedroom so tight that you had to shimmy between the bed and dresser. The mattress was OLD and […] cheap as well! Towels were so tiny my extra small daughter could not even wrap it around herself. Speaking of towels, even though we had 3 guests registered there were only 2 towels. We had to go to the desk (4 buildings away to pick up more (they had no housekeepers on the grounds, no one was available to bring us towels) In addition, even though I registered my daughter, my husband and myself there was only one blanket in the room. I called the desk, she said I just gave out the last one. REALLY!! Good luck getting a nice room at this resort. Read moreGenuine Hotels.com guest review
It was a nice hotel however we got their at 3ish check in was at 4 but they were not organize at all! we finally check into our room quarteer to 5,dont no what happen they just said it wasnt ready yet along with at least 6 to 7 other people that were checking in,but things happen I though the roms were a lick and a promise as far as being clean!! for […] that aount of money it should have been a lot better, even the blinds were dusty,the snorkelly was not great! but if your a boater that was the place to stay for me just O.K.and would not go again.And Very Noisey!! Read moreGenuine Expedia guest review
"Nice place with ocean views / beach"
Condos with hotel service. Condos were clean, staff friendly and helpful. Facilities were well kept, nice pool, small but nice beach.Genuine Expedia guest review
"Not a Resort"
Service was very poor. We were given a room with a malfunctioning, insecure front door. Slats were broken and falling apart, front screen was dusty and moldy and door would not close properly. Had to move to another room that was not ocean view. No apologies for the inconvenience, no help in moving our things, no compensation. Little or no amenities, […] exorbitant boat docking charge. An aging condo posing as a resort and failing miserably. Don't mind paying extra for the upgrades, but the service and amenities were substandard. Read moreGenuine Hotels.com guest review
"The hotel is well situated!"
This hotel is a great base. Friendly and helpful staff! Great bar! We were in a 2 bed suite in the Dolphin suites building four and had a fantastic view. It was nice and quiet when we stayed but I guess high season or with a rowdy group it might be unpleasant. The room was a bit shabby and felt dirty but the bathroom and kitchen were mostly clean! I […] guess some of the rooms need some renovation! Overall, for the price range and amenities you can't go wrong! Read moreGenuine Expedia guest review
"Came back again."
We enjoyed the property enough to stop back by and spend another 2 nights before leaving the Keys. For the price, this was a good value.Genuine Expedia guest review
Offered all and more for family visiting for mini lobster season. Clean upgraded suite and plenty of boat storage/slip options.Genuine Hotels.com guest review
"more satisfied on previous stays"
bottles and food wrappers under bed kitchen poorly furnished water pressure very poor, even for the Keyes delivered crumbling synthetic blanket with large holes to room sliding door very difficult to use front door locks not working properlyGenuine Expedia guest review
Enjoyed our stay at ocean pointe. The location and accommodations were great!Genuine Hotels.com guest review
"Nice Place to Stay, would come back!"
Nice Place to stay, comfortable one and two bedroom suits. Clean, fully furniched, with kitchenette with all accessories and refrigerator. Would come back!Genuine Expedia guest review
geat time, i was in the keys for 2 days and i wish i booked both nights here.. next time i will. and i will be back for sureGenuine Hotels.com guest review
"Clean, nice and fun in Key Largo"
Although I had a discrepancy when we called about the room regarding price (one person told me one thing, another said something else), everything worked out great when I decided to just go through hotels.com. When we arrived we had a fantastic 2 bedroom suite! The place is comfortable and nice and it feels like you're staying in a Key Largo apartment. […] I can't wait to go back and already planning might trip. The Location is great! and the bar upstairs is very comfortable and fun. Don't miss happy hour, very cheap prices! Read moreGenuine Hotels.com guest review
"Convenient for a quick getaway"
We stayed here on the recent Fourth of July holiday weekend. Wanted to go away but needed it to be close enough to home in South Florida. If you're looking for a full-service resort, this isn't it; however, the grounds are pretty and it was priced right for what we were looking for.Genuine Expedia guest review
"Will not return..."
Pictures on the web site did not in any way match the actual room. There were no drinking glasses, only 3 bowls, and 3 plates even though the unit was meant for 4 people. The pull out sofa bed could not be used without first removing the extremely thin mattress and laying it on the floor. The bedroom lamp did not work, nor did the room safe. The bathroom […] had peeling drywall. I will say that the location was convenient, and the room was clean, but for the price paid I would not recommend this place. Read moreGenuine Hotels.com guest review
"Disappointed with our second stay"
This was our second and the last stay at Ocean Pointe. We rented out 3 two-bedroom condos. One of the rooms had mold on the walls. The second rooms door was missing the key deadbolt from the inside; therefore, we were not able to lock the door when inside an instead had to resort to using only the door latch at nights. Our third rooms toilet was stopped […] up the first day of our stay. No one ever came that day. During our second night,the front desk asked us to pick up a plunger at their office. Maintenance didn't come out to fix the toilet until the 3rd day of our stay when we were about to check out! Unfortunately, this will be our last stay at ocean pointe. We were extremely disappointed in the condition of the rooms. They were all filthy. Read moreGenuine Expedia guest review
I subject to put better the beach like put sandGenuine Hotels.com guest review
Room needed a lot of work, sofa bed was broken, tiles in barthroom broken ect ectGenuine Expedia guest review
"Great personalized condos on the water with marina"
Have stayed there 6 times each of them were wonderful.Genuine Expedia guest review
"Nice property perfect for boaters"
The location is centrally located between Key Largo and Islamorada. The place is clean and well kept. If you have a boat, it has good dock space to keep your boat while you are staying in the property. The staff was very pleasant. The beach is not really good. As with most places in the keys, the beach area is a bed of seagrass in shallow water.Genuine Hotels.com guest review
"Nice hotel with a small beach."
Stayed there for two nights. The hotel has everything u may want (good size pool, jacuzzi, small beach, tenis courts, walking area, cafe) and courteous staff.Genuine Expedia guest review
I brought the family along on a business trip and everyone found the hotel staff to be very helpful. I only wish that the custodial staff spoke English. Other than a minor communication issue, our stay was absolutely perfect!! Will definitely stay here again!Genuine Hotels.com guest review
"Great place to stay, but stock up!"
This was a wonderful place to stay with kids. Lots of space and the condo hotel room had great ocean views. A very good deal for the price we paid. I loved being in this type of place, but still having a pool bar and a bar at the beach. My only caveat is the condos are not very well-stocked with essentials (toilet paper, paper towels, coffee filters, […] napkins) and we were not aware of this. It's also not very close to a grocery store, so our option was to go to the convenience store. Definitely stay here, but stop at Publix on the way! Read moreGenuine Hotels.com guest review
Will never stay again , dirty , and very worn out.Genuine Hotels.com guest review
This place isn't terrible but a few things could be tweaked on. Considering how large this resort is, I can understand the maintenance can be a little challenging; however, when we arrived there were three beer cans still sitting on our balcony from the previous guests (turn off). Also, the tub wasn't cleaned thoroughly because I could see hair on the […] floor of the tub & I knew it wasn't me because I hadn't used the shower yet. There was also packets of duck sauce and other garbage underneath the bed, that again, wasn't picked up after the other guests. The view of the balcony was beautiful but on of the blinds covering the window was broken, that was another let down. I assumed with the price that was paid we wouldn't run into these errors but we did. Overall, it really was a pleasant stay and the place itself is really cute; loved the marina and the beach being so close. Read moreGenuine Expedia guest review
"Plain old awful"
Very , Very disappointing. , these rooms were Expensive , they were old and worn , will never stay again.Genuine Hotels.com guest review
Everything was updated in the room but the bathrooms, family enjoyed themselves very muchGenuine Hotels.com guest review
"Spacious apartment, home from home."
Overall a pleasant stay with just two negatives - expensive wifi and the sea view was in the distance. Otherwise, great!Genuine Expedia guest review
"Nothing like the pictures!!!"
I never write reviews, but I felt I had to write a review about this hotel since I felt deceived by the pictures posted on the Hotels.com website. Upon arrival I was given a key to a 1 bedroom suite, I had booked a 2 bedroom suite through hotels.com. When I called the front desk to tell them about the error the first thing they told me was that the […] 2 bedroom suites are first come first serve and since I didn't book directly with the hotel they couldn't guarantee I would get a 2 bedroom suite. After I told her I paid extra for a 2 bedroom suite and I had a total of 6 people staying in the room with me she said she would see what she could do and called me back. She called me within 5 mins and said she had a 2 bedroom suite available and if I could go back to the check-in desk and pick up the new key and drop off the old one. The 2 bedroom suite that I was given 3315 was a dump. It had the most horrible lumpy beds, old and dirty furniture. I found hair and a roach in the bathroom. The only good thing about my stay was that I only had to stay one night and I was more then happy to leave that horrible place. I would never stay there again. Read moreGenuine Hotels.com guest review
it was nice place to stay the beach was nice and easy to get to.Genuine Expedia guest review
"Nice quite hotel"
Nice hidden property, large but at the same time quite & clean. Small reception area & bar was small too. But very nice service.Genuine Expedia guest review
"beautiful fantastic service 5 stars"
Cannot say enough good. Will return .Genuine Hotels.com guest review
"Very memorable loved it"
This was the first time my kids had ever been to the Keys so I wanted this trip to be special. We had arrived early for check in and our room wasn't available, so they upgraded us to an ocean view at no extra charge!! The kids and I were so happy and loved the place! Highly recommend for people to stay here. The staff are very friendly, the rooms are […] clean and quaint and the view is spectacular!! If you are looking for an affordable place in Key Largo this is it! Not to mention they come with a full kitchen with everything you could possibly think of!! Will definitely come back again! Read moreGenuine Hotels.com guest review
Comfortable trip for a one nighter. Spacious room with all of amenities. Enjoyed my time and stay.Genuine Expedia guest review
"South point beach"
South point beach is right outside your door stel. Must like the beach. There are a lot cheaper hotels. But this is comfort in Key West at the beach.Genuine Expedia guest review
"Perfect for what we needed"
This place was a good price for what we needed in a 2 bed 2 bath condo. It was clean and had a microwave, stove top, and fridge.The staff was friendly and very helpful with what we could do around the area.Genuine Hotels.com guest review
We enjoyed our stay at this lovely resort. All rooms have ocean views. We had plenty of room for our family, and everything was clean and comfortable. Our favorite thing was the private beach and marina with lots of fish!Genuine Hotels.com guest review
"AWESOME RESORT BUT TERRIBLE CUSTOMER SERVICE"
The resort was awesome, the condo was nice but customer service leaves a lot to be desired. I did not have 1 dealing with staff go correctly in 8 days.Genuine Expedia guest review
"Individually owned units make it a hit or a miss"
The 2/2 condo is nice for a family stay near the water. Roomy. Lots to do nearby. But lacking. This unit was older and in need of upgrading. However my son rented another unit that was modernized and very nice. So individual ownership means you don't know what you're getting till you get there.Genuine Expedia guest review
"I hope to return, with other friends/family"
A very quaint resort, they had it all. Rachel at the front desk offered impecable service. She was very spirited, and friendly. She offered us an amazing list of restaurants, a hand drawn map, options for all kinds of fun in the sun. She went out of her way to help us as if we were friends since childhood. We would love to return again soon. Highly […] recommend Ocean Pointe. Read moreGenuine Hotels.com guest review
"really nice for a familia"
it was really niceGenuine Hotels.com guest review
"great place for family"
very good for the money. Quiet clean place and if you have small children a great place for them.Genuine Hotels.com guest review
Nice, large fully equipped condo for hotel price. Large pool, boat parking and washing area. Boat ramp on premise and dock. A few bars and a cafe. Good place. Only downside is the staff. Basically incompetent and don't seem to care. Had to wait 30 min to check in due to inept staff and other patrons issues with staff.Genuine Hotels.com guest review
"Not quite what i expected!"
For starters, my family and I are not "well traveled" , but we've been to a few places on the globe. We've stayed in sketchy hostels, 0-5 star hotels both 'brand name' and local one offs; we've seen just about everything in between. We're not from silver spoon families so we're not accustomed to being pampered and don't expect that, but it is appreciated! First […] of all....there is not ice maker in any place of the buildings....so when we asked, they said that ice came from the fridge! We open the fridge....and ...NO WORKING....we called customer services...and they said that somebody will be fixing that!!.....(ok...that was on Friday....and we left on Sunday...Guess What?) No ice....nobody came... There is not restrictions for people smoking in the swimming pool...Smokers don't care if they throw ashes on the floor....and there is no one telling nothing...at the end. You are paying to have a bad time when it supposed to have a great time with your family!... I will definitely NOT RECOMMEND this hotel....for that money! To finish there is only ONE Cart to help your carry all your stuff..Well there was none...so its hard to carry stuff from 4 people + mother in law...to your car from a distant location...Apartment to car..... I just believed in the pictures shown on the profile..but then you realize....that is to much money for stay in that "Private Residence" Kind-a-Hotel-Style.... Read moreGenuine Expedia guest review
"ok place to stay"
We stayed one night. The beach the hotel owns is quite small. The staff is easy to deal with.Genuine Expedia guest review
Nice location near beach. This hotel seems to be set-up as condo/timeshare and they rent out the units via a hotel service. The room we had was a bit worn but it was OK for the money. The balcony could have been a bit bigger to accommodate all 4 of us but unfortunately it only fits 2 people comfortably. But for a short stay its a good deal for the […] area. Read moreGenuine Expedia guest review
No beach at all, pics are a lie, beach is dirty and stinky! Rooms nice clean big specially the 2 bedrooms! Beach front and jacuzzy in master bedroom! Love the pool and the bar at it! Nice drinks, music sucks! Property clean nice mantain.Genuine Hotels.com guest review
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