This place is run down,breakfast was bad and front desk were rudeGenuine Hotels.com guest review
I could hear the entire phone conversation of the person next door. At 10pm, the neighbor had some visitors and I was unable to get to sleep. I was in town on business and this is important. Breakfast was a 4 out of 10.Genuine Hotels.com guest review
"okay for three stars, but"
nothing to write home about; convenient location; old rooms; terrible workout/fitness area/room.Genuine Hotels.com guest review
Just ok. Would not spend more than a day. Seemed a little rundown and in need of a little TLC.Genuine Expedia guest review
We stayed there March 12 & 13, and March 17. On the 13th I made reservations for the 17th, and was lead to believe we'd be back in the same room, as per my request. We were not, and not poolside, and the room was musty, as though the carpets were cleaned but not completely dried.Genuine Expedia guest review
"Full breakfast at on site restaurant."
Everything was very nice and clean except the carpet could have used a shampoo. My sons feet and hands were black from crawling on the floor. Other than that everything else was clean. Breakfast was very good and because it was at the restaurant it changed every day. They had everything(eggs, corned beef hash, sausage, ham, oatmeal, hashbrowns, etc..). […] All in all a nice hotel for the price. Read moreGenuine Hotels.com guest review
"Vacationing in Arizona"
Wonderful place to stay. Close to many activities. Landscaping could you use freshening up.Genuine Expedia guest review
We checked in on a Friday and checked out on the following Wednesday. We had previously stayed at this Hotel five years ago when it was a Best Western. The big disappointment with this recent stay was that the bar and restaurant were closed on Saturday and Sunday, except for the complimentary breakfast! The large dining room was not used since there […] were too few guests; meals had to be served in the bar!! The bar was not opened until 5 PM each day. Read moreGenuine Expedia guest review
"never again for 8 reasons"
First, did not have reserved room. Needed and paid for 2 beds, got one and pull out couch. Second, room dirty. Third, customer service was awful. Fourth, pool never had towels. Fifth pool was dirty. Sixth, breakfast area was always dirty. Seventh, breakfast area was old with benches and chairs torn and tattered. Lastly, the general hotel was in serious […] need of updating. Read moreGenuine Hotels.com guest review
The beds were very comfortable and nice quiet atmosphere. The breakfast was just right with a little variety. I would definitely stay here again.Genuine Expedia guest review
"Large rooms, but needs improvement"
Although the room wasn't horrible, I just expected more from what we paid. I know Phoenix hotels increase their rates during March because of Spring Training, but I still felt like we overpaid. The nice thing was that the rooms were very large and I didn't feel like we were crammed in there (two adults, a 13 year old and an 8 month old). Even with the […] baby's pack n' play set up, we still had plenty of room. It is obvious this hotel needs improvements though. The bathroom door wouldn't shut all the way and the carpet felt dirty so I kept my shoes on as much as I could. The pool was very nice though. Lots of room and a great temp (many pools in Phoenix aren't heated, but this one was). The continental breakfast was nicer than most and I was pleasantly surprised by it. Instead of just the standard cereal, bagels and waffles, they had more of a buffet-style service. Scrambled eggs, sausage links, hash browns and oatmeal were served in addition to the usual stuff. It wasn't the best food, but what buffet breakfast is? If this hotel either renovated the rooms or dropped their price significantly, I would consider staying here again. If not, I would find somewhere else a little nicer. Read moreGenuine Hotels.com guest review
"A nice place but not restraunts or lounges close t"
It was a nice place but I would look for a different location next time.Genuine Expedia guest review
The only complaint is that the pool was dirty, staff was great, room was clean and comfortable, breakfast was great, Definitely recommendedGenuine Expedia guest review
I was a little disappointed. The room had a musty odor and was a little dark and dreary. It was a little pricey for the condition of the room. There was a good breakfast buffet and the staff was friendly. It was adequate.Genuine Expedia guest review
"close to Mesa"
We had very loud neighbors, one call to the front desk and it was taken care of. We would stay here againGenuine Expedia guest review
"Loved the stay"
Very understanding staff, most definitely I'm going to come back Anna bring my family.Genuine Expedia guest review
"Don't stay at this hotel"
I would never reccomend this hotel to anyone. Every inch of the facility was old and worn. I never did have nay cold water in my room. Pretty odd. The location where you ate breakfast (also not good) was disgustingly dirty. I was so disappointed that Expedia would reccomend such a place. I spent time with friends and was embarrassed to e er have them […] actually see where I was staying. Read moreGenuine Expedia guest review
The hotel is dated but clean. We asked at the front desk where the closest ice machine was to our room. She gave us a map, it was on the other side of the property. When we got there it was not working. Cleaning staff directed us to one that was working. Hotel is very central to shopping and restaurants.Genuine Hotels.com guest review
"Comfy and good rate for location."
Overall it was a fine stay in a great central location. The whole place is pretty dated, however, even though it was old it was clean. I read previous reviews regarding the bathrooms - our was fine, the shower had good pressure and drained without issue. The only slightly irritating thing was that our toilet took a little time to fill up after being […] flushed. Also, bathroom towels are thin. Beds were comfy. Air conditioner worked good. Read moreGenuine Expedia guest review
"Convient location. Older property, needs updating"
Just needed one night, so it was OK. The free breakfast was disappointing. Ran out of food and had to wait too long for food to be replenished. Bathroom was not clean.Genuine Expedia guest review
It was fine, but needs a full service Dining Room.Genuine Hotels.com guest review
Hotel is just old and needs updating. The staff is nice, cleaning crew does a good job of cleaning the rooms. But the rooms smell of old wet carpets and the towels are threadbare, the feel of the rooms is just quite dated. The bar is only open 5-9 and the food for included breakfast is bland and predictible. Overall, just doesn't seem like ownership […] is putting any money into keeping the place up. Read moreGenuine Expedia guest review
it was great and the price was right, I will be backGenuine Hotels.com guest review
"Met our expectations"
I had booked a room at this hotel and came upon some reviews regarding the cleanliness and appearance of the hotel. I've seen a couple of reviews that say that the rooms look nothing like the pictures but I have to say the rooms look exactly like the photos, at least mine did. The bed was very comfortable for both my kids and myself. The room looked […] and smelled clean. My only complaint would be the toilet, it took a few minutes for the water in the tank to fill up and flush if used back to back but other than that my experience was great. Read moreGenuine Expedia guest review
"Fairly handy location"
The room was clean. We did get our King Bed as requested but had to wait till 5:15 pm to check in as it was not ready. I would stay there again.Genuine Hotels.com guest review
My stay at the dobson ranch in was great. They have great service clean rooms and awesome breakfast. I would definitely stay there again on my next trip.Genuine Hotels.com guest review
"quick easy check in and the rooms were clean."
had a little trouble with internet but the IT hot line resolved it fairly quickly.Genuine Expedia guest review
"old and in need of maintenance"
We've started here 3 times. The location is wonderful, however the property is aging and isn't getting updated and maintained as well as it should. The beds were sagging, the towels were thin, and there were toenail clippings on the carpeting. The bathroom fixtures were old. The a/c wasn't working when we arrived and the room smelled extremely musty […] - however, they did come to fix it rather quickly. Except for the smell and the toenails, the room appeared clean. Probably would not stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel great room rates for our location"
First time staying here rooms were great close to parking great staffGenuine Expedia guest review
We had to move to another room after the first night because of a leak near the bathroom; carpet was wet. Hotel bar was only sporadically open at night. We didn't use the pool but it appeared clean and noise from kids ended early enough that we could sleep. Breakfast was complete; hot and cold items, milk for coffee and cereal provided. Fairly laid […] back atmosphere. Location good for seeing Mesa and surrounding areas. Read moreGenuine Hotels.com guest review
"More of a Motel than a Resort"
locating rooms in the dark was difficult as it is hard to see room numbers from a distance. The room had a broken shower where water filled in the tub and drained slow. The room had remnants of trash from previous guests. The grounds were not well maintained.Genuine Expedia guest review
It was comfortable and nice , nothing over the top.Genuine Expedia guest review
"Will NOT Return"
I had stayed here about 2 years ago and the rooms were great, that's why I decided to return. This visit my experience was not so positive. The toilet in our room was not working and there were no washcloths in our room. The breakfast they served in the morning was pretty bad, the eggs were chewy and the potatoes were greasy. This place has really gone […] downhill within the past few years. I am planning another trip to AZ, however I won't be staying here. Read moreGenuine Hotels.com guest review
The hotel was very nice and the staff was great and served a full breakfast. Unfortunately, the standard rate charged by the Hotel was less than the Expedia rate. Another words we paid more for the room going through Expedia. What a deal?Genuine Expedia guest review
Everything was very nice, quiet and clean.Genuine Hotels.com guest review
"Worth the wait."
Because I have had personal expeience at this facility, I reserved a room there for my parents who came in from out of town for a wedding. We arrived a half hour before check in time and were told we would have to wait for the room to be cleaned. This was disconcerting, as I had reserved the room 2.days in advance. However, my concerns were immediately […] put at ease when the manager came out after 10 minutes and said that for my parents inconvenience, they would be upgraded to a suite at no charge. The suite was , of course immaculate and quite comfortable for my aging parents, who commented on how quiet the room and facility is. Thanks to Dobson Ranch Inn and Suites for a great stay!! D West Read moreGenuine Expedia guest review
Nothing bad to say!Genuine Hotels.com guest review
"LDS Gilbert Temple"
Close to where we needed to be. Friendly staff. Room clean, beds comfortable - but the tub did not drain and still had lots of water in it from the kids showers the night before (10 hours later). Could not get maintenance to take care of the problem because no one was working the night shift.Genuine Hotels.com guest review
"good place to recuperate after surgery"
The staff was fantastic. I was there recuperating after an outpatient surgery and they were very understanding and helpful. The hotel is handy to the freeway system and located in a quiet area, The only suggestion I have for the Hotel is to replace their towels. The towels were thin and worn out. This place is way above using cheap, skimpy towels. Come […] on, upgrade. Otherwise I was more than pleased and would definitely recommend it to others. Read moreGenuine Hotels.com guest review
"Very average hotel. Property is quiet and clean"
Just severely dated. Needs to be refurbished.Genuine Hotels.com guest review
"Pretty good Value..."
We were pleased with the service, the location, and the cost if the stay. Certainly will be considered the next time we gave an AZ trip.Genuine Hotels.com guest review
"privacy but near lots of sights"
Picked up 4 year old granddaughter and had a great stay with enjoying the grounds.Genuine Hotels.com guest review
"Hotel in need of upgrading and cleaning."
Room was very dirty, we complained and they moved us to a suite. Much better but still needed a very good cleaning. The bar and resteraunt were closed Sunday and Mondays.Genuine Expedia guest review
Loved the spa, but it wasn't always open at the posted times. restaurant bar tender was very nice & helpful....food was very goodGenuine Expedia guest review
"Business trip to Arizona"
The Dobson Ranch hotel has a very convent location. It is a conformable hotel was good amenities. The rooms are clean with ample space, and well maintained. The rooms could use an update, with some of the furniture and fixtures in less than ideal shape. The staff was very good and I had no problems during the stay of two nights. The value is very good […] and I would recommend the hotel to others. Read moreGenuine Expedia guest review
"would not recommend"
The room smelled funny. The sheets were pilled and scratchy. Only one piece of the fitness equipment worked. The breakfast room was like a morgue. Not what I expected from the pictures.Genuine Expedia guest review
Facilities need more maintenance to repair cracks and brighten rooms.Genuine Expedia guest review
"Needs some maintenance"
Sink faucet only dispensed hot water. Room smelled musty like carpet had gotten wet and not properly cleaned. Entrance door was very hard to open. Outside stairs were very dirty. Getting on and off the interstate was very easy! The pool was good! Ice machine was good. Beds were very comfortable. We had to leave at 5 am so we missed the breakfast. Parking […] was off street and good. Read moreGenuine Hotels.com guest review
Hotel staff was friendly, bed was ok, shower was nice and breakfast was plentiful, except we were not allowed to take anything back to our room. The coffee in the room is terrible and the heating/ac unit did not function properly, but luckily it was pleasant in Phoenix (72 degrees) so neither the heater or a/c was needed. We wanted to turn on the fan […] because the room smelled kind of "musty", but it did not work. I mentioned to the staff and they offered to have a maintenance person come look at it, but it wasn't necessary. Also, the last day we woke up to a large wet carpet area by the bathroom....not sure why or where it was coming from. Told staff at checkout. Saturday night they had a party or wedding or something going on in the conference area and the music was very loud. Rooms were spacious and slightly modernized with newer paint and flat screen tv, but overall I think the place was just "ok." Not really impressed nor disappointed. The price was right and location good too. Read moreGenuine Expedia guest review
Rooms have been updated, for nice aminities, but facilities (Breakfast area and some of the exterior needs to be refurbished. Lighting in room was somewhat less than desirable, in an effort to conserve electricity, the hotel has changed all incondesent bulbs to energy saving bulbs that don't have the same light quality. Overall adiquate for the pri […] ce. Read moreGenuine Hotels.com guest review
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