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  • Crowne Plaza Orlando Universal
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All hotels in Orlando, Florida, United States
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1 room,  2 adults 
Adults Children
Room 1:

Crowne Plaza Orlando Universal - Orlando

28.451459, -81.465307
3.5 stars
7800 Universal Boulevard, Orlando, FL, 32819 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $99
available on 05/25/13
Price Match Guarantee
4.3 301 5

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    Crowne Plaza Orlando Universal
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Crowne Plaza Orlando Universal

    • Pirate's Dinner Adventure Hotels - Orlando 550 yards
    • Titanic the Experience Hotels - Orlando 750 yards
    • Sleuth's Mystery Dinner Show Hotels - Orlando 800 yards
    • Ripley's Believe It or Not Hotels - Orlando 840 yards
    • Wet 'n Wild Hotels - Orlando 1300 yards
    • All landmarks in Orlando

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    Overview of Crowne Plaza Orlando Universal - Orlando

    Location.
    Located in Orlando (Universal Orlando - International Drive North), Crowne Plaza Orlando Universal is close to Pirate's Dinner Adventure, Universal Studios Orlando, and Wet 'n Wild. Also nearby are Universal's Islands of Adventure and Orange County Convention Center.

    Hotel Features.
    The hotel offers 2 restaurants along with a bar/lounge. Wireless Internet access is available in public areas (surcharges apply). This 3.5-star hotel features business amenities including a business center, small meeting rooms, and secretarial services. The staff can provide event catering and tour assistance. Additional amenities include an outdoor pool, an arcade/game room, and gift shops/newsstands. Guest parking is complimentary.

    Guestrooms.
    The 400 air-conditioned guestrooms at Crowne Plaza Orlando Universal include CD players and safes. Wireless and wired high-speed Internet access (surcharge) is provided. Televisions are equipped with TV Internet access (surcharge). All accommodations provide complimentary weekday newspapers and direct-dial phones. Additional amenities include coffee/tea makers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Crowne Plaza Orlando Universal, Orlando
    4.3 out of 5 Excellent (301 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The stay was excellent. Atmosphere and service was very good. Would recommend! Reviewed by a Hotels.com guest on May 13, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $99
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two Queen Beds, Non-Smoking

    Deluxe

    Studio, One Queen Bed, Non-Smoking

    Deluxe, One King Bed

    Studio, One Queen Bed, Non-Smoking

    One King Bed, Non-Smoking

    Two Queen Beds, Non-Smoking

    Two Queen Beds, Non-Smoking, Executive Level

    Deluxe, One King Bed, Executive Level

    King Pure Allergen Free Non-Smoking

    Standard

    One King Bed, Non-Smoking, Executive Level

    Standard

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 4 PM
    • Check-out time is: 11 AM
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Gift shops or newsstand
    • Number of floors - 15
    • Number of meeting/conference rooms - 7
    • Number of restaurants - 2
    • Restaurant
    • Shopping on site
    • Swimming pool - outdoor
    • Total number of rooms - 400
    • See more facilities
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Direct-dial phone
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Wake-up calls
    • See more room details
      • Air conditioning
      • CD player
      • Climate control
      • Complimentary weekday newspaper
      • TV Internet access (surcharge)
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Arcade/game room
    • Breakfast available (surcharge)
    • Free parking
    • Tour assistance
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - First Party Certified
    This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Florida Green Lodging Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.

    Dining

    Elements Bar & Grill - Bistro restaurant open for breakfast and dinner.

    Cafe de Sol - Restaurant serving pizza, sandwiches, salads, and drinks.

    Room service is available 24 hours a day.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 16.95 per person (approximately)
    • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Orlando, Florida, United States
      of
    28.451459, -81.465307
    Hotel coordinates:

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    Crowne Plaza Orlando Universal Universal Orlando - International Drive North

    A short guide to Universal Orlando - International Drive North

    International Drive's largest claim to fame is the Universal Orlando Resort, home to two theme parks — Islands of Adventure and Universal Studios; the water park, Wet 'n Wild; and the entertainment area, CityWalk. The I-Ride trolley (really a bus) stops frequently along the street. At the north end of International Drive are two shopping meccas: Prime Outlets-Orlando and The Mall at Millenia.

    see all hotels in Orlando

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Pirate's Dinner Adventure - 500 yards
    • Titanic the Experience - 700 yards
    • Sleuth's Mystery Dinner Show - 800 yards
    • Ripley's Believe It or Not - 800 yards

    0.50 - 1.0 mi

    • Wet N' Wild - 1300 yards
    • Phillips Crossing - 1300 yards
    • Bayhill Plaza Shopping Center - 1300 yards
    • Pirate's Cove Adventure Golf - 1400 yards
    • Congo River Golf - Orlando I-Drive - 1400 yards
    • SkyVenture Orlando - 1400 yards

    3.0+ mi

    • Orlando Intl. Airport (MCO) - 9.8 miles
    • Orlando Herndon Airport (ORL) - 11 miles
    • Kissimmee Gateway Airport (ISM) - 11 miles
    • Orlando Sanford Intl. Airport (SFB) - 26 miles
    • Leesburg Intl. Airport (LEE) - 30 miles
    • Winter Haven Municipal Airport (GIF) - 32 miles
    • Bartow Municipal Airport (BOW) - 40 miles
    • Titusville Space Coast Regional Airport (TIX) - 41 miles
    • Lakeland Linder Regional (LAL) - 46 miles
    • Merritt Island Airport (COI) - 48 miles
    All hotels in Orlando, Florida, United States
    Reviews
    • All (301)
    • Business (27)
    • Romance (20)
    • Family (55)
    • Friends (10)
    • Other (189)
    4.3 / 5
    Excellent

    Score breakdown (from 301 reviews)

    • 5.0
      (156)
    • 4.0
      (98)
    • 3.0
      (32)
    • 2.0
      (14)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 7
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    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "Good location for a moderate price!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The stay was excellent. Atmosphere and service was very good. Would recommend!
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "Good and Bad"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The location of this hotel was wonderful. It was next to great attractions and restaurants. We only stayed one night, and didn't leave the hotel our first evening. Upon entering the room, we noticed that only one light worked in the entire room; the light right by the door. We spent most of the evening at the hotel bar, and the bartender was fabulous. […] Very friendly and accommodating. The only downside was that when asked to charge the bar bill to the credit card of my travel partner, instead she charged the room. Valet seemed to be of no extra charge, which was nice. Beds were semi-comfortable. The iPod dock in the room was a plus. It wasn't our favorite, so we probably would not stay here again. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Alyssa
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "CROWN PLAZA."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    THIS WAS BY FAR ONE OF THE BEST HOTELS STAYS. I LOVED THIS HOTEL
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    UNIVERSAL, WET N WILD
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "great stay....."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very classy hotel...
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Ricky C
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Everything was great, except the light in the bathroom was blinking on and off, and it made it really hard to put on makeup. The conference facilites were perfect, the staff was friendly, and the room was beautiful.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel exceeded my expectations! It was very clean and modern. We spent most of our time at Universal Studios, but also went to Downtown Disney and the location was perfect for both. I would stay at the Crowne Plaza Orlando Universal again and also recommend it.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Mary
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "Great hotel but should have free internet"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is excelent alrhough it os a shame that the more expensive the more they nickel and dime you for things that are usually free in other hotels. They have free internet at a business center only, but NOT in your room and halls of the hotel. The paid service is too much $20 per day
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Robert
    US

    Crowne Plaza Orlando Universal - Orlando
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "Great Place"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Everything was just as or better than expected. A small problem with the AC was resolved in minutes. We booked 4 rooms and we were all able to be next to each other. Great breakfast service available.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "Loved it, but....."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved the expirence , but I wish the service at the bar & grill was faster and no surcharge on wifi.
    Genuine Hotels.com guest review
    5 night family trip in Mar 2013
    Edwin
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "good place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The location and the staff was great. Both bartenders at the pool bar and Elements were outstanding
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "Excellent Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful hotel. Great experience.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "If your going to Universal this is a great place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Close to many things to do. Comfortable beds. Clean hotel. It's bordeline on needing some updating. I would recommend to friend or family visiting Universal Studios.
    Genuine Hotels.com guest review
    5 night family trip in Mar 2013
    Thomas
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The experience was great. The room was clean, the all you can eat breakfast was nice, the staff was very pleasent.
    Genuine Hotels.com guest review
    Other trip
    Mar 14, 2013
    Tracie
    US

    Crowne Plaza Orlando Universal - Orlando
    2.0 / 5
    Fair
    "Not worth the money"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      4.0
    We could have went across the street to Quality Inn and have the same room for less. For the rate they charge the room should be bigger and more comfortable. Staff at the reception was rude.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Eh, for location was ok! Hotel wasn't anything special (kinda disappointed) you spend close to $150 needs to be something nice.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Preston
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Justin
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Feb 26, 2013
    catalina
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "Close to sights"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Rooms were not as booked. We asked for adjoining king and double rooms to accommodate kids. Got double beds in all after we were repeatedly assured otherwise. Breakfast buffet was pricey, but many other options in surrounding area available.
    Genuine Hotels.com guest review
    4 night trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Feb 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "great hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Wonderful experience!
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    Steve
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night trip in Jan 2013
    Z
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    1.0 / 5
    Poor
    "Disappointing reservation"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    I booked one night for two adults and a child; however, when I got there they had reserved a room with just one bed. I was charged an extra fee of $20+ tax for the second bed. Very disappointing!!!!
    Genuine Expedia guest review
    Other trip
    Feb 3, 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "Awesome! Great Breakfast!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel has a wonderful tiki bar and restaurant. The game room for the kids is also very nice. We stayed for 1 night and would certainly stay again.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "Nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband took me away for my birthday. Was a beautiful and clean hotel. Loved the shower pressure and the bed was very comfy. The movie selection was great also. I'd stay here again. And the price was good!
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    Heather M
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect location for Universal for a great price. Very clean. The free shuttle to Universal took 45 minutes for a 2 minute drive so I would recommend paying the parking fee at Universal. We ended up walking the 2 mile trek because we decided to eat at City Walk an the last shuttle service was at 7. Great hotel!!!
    Genuine Hotels.com guest review
    Other trip
    Jan 26, 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Jan 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Great location. Overall clean but could hear next room as soon as we checked into room. Parking at night can be very tough.
    Genuine Hotels.com guest review
    Business trip
    Jan 23, 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "Great Hotel for Family"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hot water not working one day, confirmed with security guard - had to be looked into by maintenance - Hotel didn't provide complimentary breakfast / drink to offset inconvenienc . Otherwise Hotel was great.
    Genuine Expedia guest review
    Other trip
    Jan 22, 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    3.0 / 5
    Good
    "Good"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Good experience but a little noise. It all that I want to say
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    Rafael
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "Decent but not great"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The location is convenient for Universal and Seaworld but the settings unpleasant. The swimming pool is in the middle of a parking lot, there is noise from the busy highway. The air conditioning is noisy. Not a 3.5 star resort. In no way comparable to luxurious options such as the Bonnet Creek Hilton by Disney where I stayed prior... I'd do the 20 min […] drive and stay at Bonnet Creek for four nights instead. Read more
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "Great location!!!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Good rate, and really close to Universal Studios and Orlando Premium Outlets...
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    Mario
    US

    Crowne Plaza Orlando Universal - Orlando
    3.0 / 5
    Good
    "Misleading Information on Free Shuttles"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel itself is fine - not anything fancy but clean and suited us just fine as we were there very little in between going to the different attractions. My big complaint is that I think the website is very misleading in that it gives a false impression about the shuttles to the area parks. That is one of the main reasons we booked the hotel. The […] hotel is very close to Universal so there are several shuttles there and back. However, there is no guarantee you get on the one going back as it is first come first serve. They also don't tell you that shuttle is shared by 3 other hotels so you can do a lot of stopping. The Disney shuttle is a total joke in my opinion; there are only 2 that leave in the morning and two that come back in the evening. The morning shuttles made sense time-wise (8:10 and 10:10) but the evening shuttles are at 6:15 and 9:45 - and those are the only two. Disney is a $45 cab ride from the hotel so if you don't make the shuttles or those times don't work for you, it's really expensive. Same thing with Sea World. There is only one shuttle in the morning, shared by other hotels, and only one back in the evening. The one in the evening comes back at 5:30pm and the park didn't even close until 11:00pm. I was just very disappointed with that because the shuttles were a main reason we chose to stay there. Also, the breakfast buffet is $17 a person which is ridiculous for what they had on it - not enough to warrant that cost. Read more
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    Kelly
    US

    Crowne Plaza Orlando Universal - Orlando
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Dec 29, 2012
    Iana
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I need a frigerator in the room
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Can't complain.....
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Nov 2012
    paulette
    US

    Crowne Plaza Orlando Universal - Orlando
    2.0 / 5
    Fair
    "Not at all a 4 star hotel"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    There was unflushed toilet paper in our toilet when we checked in. There was a dirty kleenex between the mattress and the wall. Only a single queen instead of two full-size beds.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    Tom
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was excellent. Rooms were very comfortable and clean. Valet was very nice. I will stay again.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Cornelius
    US

    Crowne Plaza Orlando Universal - Orlando
    4.0 / 5
    Excellent
    "great without a car"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay was good the worst part about this hotel was the parkimg. They do not have enough parking for guest you have to drive around the lot hoping someone will leave . Valet parking would be your best option and they were parking along the exit and entrance to the hotel
    Genuine Expedia guest review
    Other trip
    Nov 22, 2012
    Big Al
    US

    Crowne Plaza Orlando Universal - Orlando
    2.0 / 5
    Fair
    "could be better"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    Upon arrival and entree to the room, I observed stains on the furniture, the tub was dented and rusted, and the room was located right next to the outside air conditioning units. During the evening the loudness of the units woke both myself and my fiance'. At 9:00am, room service was persistant in knocking on the door for turnover. When discussing the […] decrepencies with the front desk, no manager arrived when ask for and I was offered a complimentary cup of coffee, for my troubles. I would expect better from a hotel with a 4 1/2 star rating. Although the access to the surrounding attractions was superb. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Anthony
    US

    Crowne Plaza Orlando Universal - Orlando
    5.0 / 5
    Outstanding
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Clean hotel, friendly staff, especially convenient to Universal Studios
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    A Traveller
    US

    Crowne Plaza Orlando Universal - Orlando
    3.0 / 5
    Good
    "No water!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      1.0
    Well everything was fine until we got there No water for 2 days not cool when you pay a rediculous amount of money for 2 days smh
    Genuine Expedia guest review
    Other trip
    Nov 11, 2012
    A Traveller
    US
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