Came here for a convention down the road, was in a good location, nice hotel and nice staff! They have a nice courtyard with ping pong, this ring game, an arcade, big pool with hot tub. Great view from the room (there are like 15 stories :) ) The only downside was in the lobby... the fish tanks! Very depressing seeing those fish dying in there. Not […] one was swimming around in a healthy manner. I mentioned something to the front desk on departure and she seemed genuinely concerned and surprised so maybe it was a bad time for them or something? I dont know. Hopefully they get better! Other than that it was great and I had a nice time. Read moreGenuine Expedia guest review
Great room at a great rate. Free WiFi would've been nice as it was a business trip stay, but otherwise no complaints.Genuine Hotels.com guest review
Great experience.....highly recommend:.....:.......:..............Genuine Expedia guest review
"My last stay"
I'm done. I couldn't work the TV, Microwave or iron. None were recognizable brands. The TV you had to turn on and then immediately move the up/down toggle or it went to a section called"catagories" that didn't move. The microwave had a start / Stop button. I kept pushing the start button and it didn't work. I called the front desk and they had to send […] up an ENGINEER to show me how to use it. Stupid me, I didn't know you had to push it in EXACTLY the middle of the start/stop button. Turned the iron on but it never got hot enough to iron any blouses so I wore a sweater and told myself never again would I stay here. $150.00 a night and I can't work the appliances. The hotel looks pretty but they have cut corners by choosing cheap non branded appliances that made me say I'm done! Let's also add to my list the $9.00 a day parking fee. Come on guys this is Florida not New York. I could have parked 3 tanks in the lot next door for free. Read moreGenuine Hotels.com guest review
"Very nice hotel close to universal"
Great hotel , very accommodating and friendly staff , and 2 miles from Universal.Genuine Expedia guest review
Selected a room with breakfast included but upon arrival that option was not honored....nor was free parking.Genuine Expedia guest review
Selected a room with breakfast included but upon arrival that option was not honored....nor was free parking.Genuine Expedia guest review
The heater was very loud and I was not able to sleep well. Would have been much better if there was a microwave and refrigerator available.Genuine Hotels.com guest review
The hotel was decent. They were undergoing light maintenance when I was there. The only reason I would not recommend this hotel is because parking is not free, there is tax on top of the parking fees and the internet is not complementary.Genuine Hotels.com guest review
"Location was great, but the bed was brutal"
We were very close to our desired attraction, Universal Orlando, but our bed was extremely uncomfortable. We woke up the day we went to the park with sore backs. A day later, the pain was even worse!Genuine Expedia guest review
It was better than I expected, I had a great night it was very nice and clean.Genuine Hotels.com guest review
"Close to park"
Coffee pot did not work, water dripped in tub,other than that the room was comfortable. The pool was to be heated,was very cold.Genuine Expedia guest review
"Stinking hotel as usual in crown plaza"
Not to be repeated.Genuine Expedia guest review
Great hotel near International Drive. Clean room and friendly staff. Will definitely recommend to friends. Down side is hotel charges for parking where nearby hotels didn't.Genuine Expedia guest review
"3 adults in a king bed!!!"
Booked for 3 adults.. myself, my husband and my friend... they booked us a room with a KIng Bed!!! We are not that kind of friends.. they then tried to make me pay a $20 upgrade to have 2 beds... really. Was changed to a queen with a pull out couch.. not exactly restfulGenuine Expedia guest review
Response by Crowne Plaza Orlando Universal Thank you for your feedback. I do apologize for the confusion with your reservation. Rooms with two queen beds do currently cost additional and could have been selected at time of rerservation.. I am sorry that we were unable to make the change when you arrived on property due to high occupancy and the demand for two queen bedded rooms..
The bed was comfortable but no bells and whistles in the room. The room was very small with no frig or micro wave. They were clean tho.Genuine Hotels.com guest review
Cannot say anything bad but definitely expected more for a Crowne Plaza.Genuine Hotels.com guest review
"No internet in the room"
It was nice but no net at roomGenuine Expedia guest review
Everything was nice except the doors were paper thin. You could here the phone in next room like it was ours. They had a conversation and we heard every word.Genuine Hotels.com guest review
Great location, friendly staff, clean rooms. 5 min drive to universal studios. Only negative- parking is horrible & hotel fee $50 separate from expedia charge. Overall enjoyed stay & will stay again, although spent very little time in room.Genuine Expedia guest review
"Great! Once again!"
Love this hotel everytime I stay !Genuine Hotels.com guest review
"It was nice but nothing out of the ordinary..."
It was a pleasant, very clean, type of place. Nicer than average certainly but I am not sure if I would stay again. The staff I would say was quite helpful and pleasant, I think what made the experience less than spectacular was that we wanted a king size bed and had to settle for a double. A small thing in the end but it was for a special occasion […] so going without it did not make it the stay we hoped. Read moreGenuine Expedia guest review
Rooms were ok. Shower water only had one setting. The room was spacious. The bed was average.Genuine Hotels.com guest review
Hotel was run down, AC unit was loud, the light in the bathroom blinked in an eerie manner.Genuine Hotels.com guest review
A lot better deal on hotels.com compared to calling the hotel and making reservations. Valet was the best thing. Breakfast was expensive for what what it was. If you are looking for a luxurious stay, try again. Not terrible, but not great.Genuine Hotels.com guest review
Nice and clean hotel near universal. Nice and helpful staff. Great deal for money.Genuine Expedia guest review
"Great room for the price."
standard room was like a studio. very nice set-up, comfortable and clean.Genuine Expedia guest review
"Decent hotel but an unexpected charge"
The hotel was decent and located near universal which was nice as we came for Halloween horror nights it was a nice hotel but for the price I definitely would have expected more the staff was nice upon check out I was told that we had no additional charges and were all paid only to notice a $50 charge to my card still trying to figure out what the charge […] was for all in all decent hotel but I will look around a little more to find something more worth my money Read moreGenuine Expedia guest review
The room was clean and ready before our actual check in time. Staff was pleasant and helpful. No complaints and looking forward to staying there again very soon.Genuine Hotels.com guest review
"Very nice hotel. Stayed there before 4 years ago."
Only 3 min from universal and around the corner from wet n wild. 10 min from Orlando international. Love the hotel and the staff is very friendly. The only bad thing was my husband and I wanted to save on Disney tickets and purchase them at the front lobby ticket sale booth. The sales person gave us a deal on our tickets (buy on get one free) but we […] had to go to a 90 min timeshare spill. We thought it wouldn't be that bad and save $100.00. It wasn't 90 min it was 3 hours. It ruined half our day but we still got our tickets of course and spent half a day at Epcot. Wanted to spend the whole day but I guess that's what u get for $100.00. That was the only downfall about our stay. Won't do another timeshare again. Read moreGenuine Expedia guest review
We stayed for a romantic weekend and loved every second of it! It is within 5 minutes of Wet N Wild and Universal Studios, which was great for us because we bought tickets for Halloween Horror Nights. We had breakfast at the hotel restaurant the next morning and the buffet was delicious. Will definitely stay here again.Genuine Hotels.com guest review
"Close to Universal Studios and International Drive"
Hotel is clean, and in a good location, near universal studios and near international dr. near food, shooping and fun.Genuine Expedia guest review
"Another great stay at Crowne Plaza Orlando"
Great hotel, centrally located for attractions. Comfortable beds, clean room, friendly staff.Genuine Expedia guest review
Nicer than what I had expected and will plan to always stay in this hotel when i go to orlando. close to everythingGenuine Hotels.com guest review
"A good stay"
It was a great stay! The hotel is very, very nice. The staff was helpful. It wasn't as close to attractions or shopping as I would have liked but it was close to a few things to eat.Genuine Hotels.com guest review
"Perfect Location for Universal"
The previous comments are correct. 1. The AC in our room was exceptionally loud. 2. Charges for internet but this can be solved by using the free internet in the lobby. 3. Paying to park your own car always sucks.Beyond these things, the hotel was very nice and very conveniently located to Universal. We would stay again.Genuine Hotels.com guest review
"Hotel close to universal"
I recently stayed in this hotel. I had a good expirience, it was very clean and the staff was very nice!! I would definitely stay in the crowne again.Genuine Expedia guest review
Fast and friendly service. Room was ready early, Front desk staff was very nice. Lounge staff was also very friendly!Genuine Hotels.com guest review
"Nickle and Dime"
It was a very nice hotel with a great breakfast buffet (an extra $10). The room was clean and the bed was comfy. But all the extra charges left a bad taste in my mouth. Another additional $9 for parking on top of the room fee and breakfast. Then there was the $12 internet fee, FOR EACH DEVICE! My wife and I are gadget and internet junkies and this is […] the first time we've ever been charged for internet. Not only was there a fee per device, they were blocking data going to my cell phone! I had to leave the hotel to get my Facebook updates! The people were nice, the room was nice, the breakfast was nice, but if you want any kind of connectivity, you'll have to pay through the nose for it. We will not be staying there again. Which is sad, because it was a good location and, like I said, the bed was comfy. Read moreGenuine Hotels.com guest review
"Very close to universal studios"
I can not believe we had to pay $9 a day for parking when we were staying there all week.Genuine Expedia guest review
This hotel is very clean and the staff is very friendly. It is close to OCCC and that made it convenient for us. I feel that the hotel is a little pricy for just the room.Genuine Hotels.com guest review
"excellent hotel except...."
The Crowne Plaza was just fantastic, the room and the restaurants are really really good. The only disheartening thing about my entire stay was that on the second day we received our daily bill summary and in that included a charge for 150$ for damage done to hotel property, apparently there was a hole in the wall and the housekeeping had not notified […] it earlier they thought I had made that hole. No proof, no discussion just a blatant accusation and when I refuted the charge it took some convincing to remove the charge. These things happen but the manner in which it was handled in which the Front Desk personnel was pretty accusatory that I had done it and it cannot be a mistake on their part, the arrogance. Read moreGenuine Expedia guest review
"Close to universal studios"
Very good experience would stay here again nice pool and amenities staff was excellentGenuine Expedia guest review
"Nice hotel but long walks to restaurants."
Nice hotel and friendly staff. I wish there was a free shuttle to and from airport though. Taxi was costly. Also there were limited shuttles to universal studios and none to disney!Genuine Expedia guest review
"Okay stay, used to be better"
My last stay at Crowne Plaza Universal was just ok, nothing more or less. I stayed there about 3x in the past and it seemed way nicer than this last time. Booked a package through expedia and was given a room right by the elevator (constant noise all night long and early hrs of morning). I think when these hotels see you booked a package through expedia, […] they give you any ole room. A/c in my room was at bed level and really loud, loud enough to wake you up each time it kicked back in!! Just okay, nothing special like it used to be. Read moreGenuine Expedia guest review
"Very nice hotel. Close to all attractions."
My daughters and I stayed for five days. The hotel is conveniently located to all major attractions and easy access to the highway to and from the airport. Rooms were nice and clean. Staff was really friendly. The pool was great. Especially with the poolside entertainment and bar.Genuine Expedia guest review
"Clean and comfertable"
We loved the hotel because it was close to the attractions, lovely courtyard and pool with a tiki bar. The gaming system they offer in the rooms is definitely way outdated and the restaurant in the hotel is pricey with sub par food.Genuine Hotels.com guest review
"Great hotel for our Orlando trip!"
Great hotel for our recent trip to Orlando. So close to everything! Hotel was clean and staff very nice. We even got a free upgrade on our room upon checkin. Al, at the ticket counter, was very helpful in assisting us with our ticket purchases for the parks. I would definitely recommend this hotel.Genuine Expedia guest review
"SO SO NICE"
VERY NICE HOTEL ON GOOD POSITION NEAR TO EVERITHING.Genuine Expedia guest review
"very closer to universal"
the lady at check in was really unpleasant and she applied a fee for self parking instead for the expedia operator at reservation the parking should be freeGenuine Expedia guest review
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