Sun Suites Of New Orleans - Harvey

Nice hotel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stay away from this Hotel..,,,,,,you will regret it. i read the reviews and thought just maybe people were being too hard. Believe me all the horrible things are true.... Warning! Warning!

Genuine Hotels.com guest review

Not satisfied with my stay. No staff on the premises after hours. I had to sleep in my car until 8:30am when staff arrived and was given a smoking room when I reserved a non smoking room but very close to shops and restaurants.

Genuine Hotels.com guest review

The staff was friendly but the rooms weren't up to par. The room is not very updated so the amenities are older. The shower wasn't clean at all. The sheets had a blood stain on it and the covers were dirty. People live in the rooms here so we heard a lot of partying next door and then fighting from the latinos in the next room. Nobody bothered us but […] the fighting and partying kept us awake at night. We had to check out very early so on the way down we passed the laundry room that had two people sleeping in there... Overall, the neighborhood is nice. Plenty of stores conveniently located nearby and it is not a scary neighborhood at all. The only issue is the cleanliness of the room. So if you stay here just make sure you check your sheets. Read more

Genuine Hotels.com guest review

neighbourhood is ok. but a little far from city or happening places. overall not satisfied

Genuine Hotels.com guest review

We had a really bad experience while staying at this hotel. My husband and I reserved a "non-smoking" room, but we were given a "smoking" room instead. The thick smell of smoke in the room was unbearable. We went to the office to complain, and the young lady (without a word) gave us another key to a "non-smoking" room. No apologies or comments from […] her regarding the error. The hotel also advertised "free Wi-Fi",, but there was NO internet connection. I called the office so they could assist me in signing on, but she said she didn't know anything. They apparently did not have Wi-Fi. Staff was indifferent to our complaints. It seemed that no one cared. Then when we went to the office at 5:30am to check out, they were "CLOSED". It was not a pleasant experience. Read more

Genuine Hotels.com guest review

the check in person could have been lil nicer

Genuine Hotels.com guest review

I was a place to sleep, but not get comfortable, the bathroom door wouldn't even shut.......... We stayed one night and went somewhere else... noisy outside at all house......... could have been worse I guess, maybe.......=( not planning to stop there again!!!!!!!!

Genuine Hotels.com guest review

I was already in town to visit family and I stayed at another hotel. When I realized I needed to an extra night but I couldn't get the same deal I looked for this hotel which I saw while out shopping. It looked nice from what I could see and it accepted pets. Unfortunately, I was fooled. The first issue is that most hotels say 3pm for check in unless […] rooms are available. It was 2pm and the front desk mgr. was rude in telling me he had nothing available. Second, when I finally got my key after a half hour wait, I drove around to the side of the hotel where my room was located and it looked like a junk yard where people were fixing their pick up trucks and hanging out. Then I look up at the balconies and at least ten separate people were standing out smoking. All staring at us like we were the new inmates....not kidding. The room was disgusting, small and smell like old pinesol. It was too late to look for another hotel so we just dealt with it since we were leaving at 5am. The cold water nozzle didnt work, the toilet tissue was just sitting on the sink, and the beds had cigarette burns. Needless to say we slept in our clothes on top of the covers. Good thing I had my dog, because every time someone lingered outside my room she let us know. Like I initially said I would not recommend this hotel at all. Read more

Genuine Hotels.com guest review

poor poor terrible can not be recommanded

Genuine Hotels.com guest review

The rooms were smelly, They weren't clean as they could've been. Looks like it really needs an upgrade. The outside is nice but the inside totally different story. The mattress were lumpy, to be honest it seems like they went and got all the stuff in the room from the trash. My husband is working there and that's like the closest place to his job but […] he is looking for something else because it terrible. Oh and my phone didn't pick up or their wifi. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The beds were very uncomfortable, you could here other people from the next room. The ac did not work.

Genuine Hotels.com guest review

The front desk staff was helpful and friendly. It was close to downtown and the riverwalk was within a half mile or so.

Genuine Hotels.com guest review

This was our hotel of last resort. We needed to come to New Orleans for a funeral and it was Spring Break week all good hotels were booked and we were able to book this one. The outside of the hotel is good but the inside, the rooms are horrible. It's like I stepped back into the 70's, the beds are very lumpy and the rooms are dirty, I was actually […] afraid to take a shower in the bathtub because it looked like it hadn't been cleaned in months. The tv is a big tube tv and the alarm clock looks like one I had when I was a kid, I'm a 40+ aged woman. The only thing that kept me there was the fact there weren't any other rooms available. The only plus to this hotel is the location, it's in a decent part of town with multiple eateries and a movie theater. You have been warned..DO NOT STAY HERE!!!!!! Read more

Genuine Hotels.com guest review

This sun suite is lousy. The front desk is slow and the rooms are not being cleaned properly. I would not recommend this location . I have stayed at other sun suites and they were excellent not this location.

Genuine Hotels.com guest review

We travel all the time for our business and we have never and we have never paid so much for so little. Dont walk on the carpet in your bare feet unless you enjoy washing your feet all the time. The front desk attendants could really use a good dose of manners. Our linen was so stained and worn that we went to walmart and purchase our own. We would […] have changed hotels if we could but all the hotels were completely booked. This hotel does not deserve a 1 and 1/2 stars, I would say if they received 1/4 star that would be pushing it Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The day time front desk person was rude and needs people skills with regards to hotels guests requests to have their room cleaned after five days...just plain laziness

Genuine Hotels.com guest review

There were used tissues in the bed, trash under the bed, hair in the bathroom sink, and we requested a smoking room when reserving room. We received a non-smoking room. Will never recommend to anyone. Second night there, police had entire parking lot blocked off. Very unsavory neighborhood. Very misleading advertisement.

Genuine Hotels.com guest review

hotel in nice area with plenty of eating and shopping nearby. Looked like they were remoldeling rooms. Our room needed remoldeling. Remote for tv did not work.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay here was not at all pleasant. We had several problems arise and the staff was extremely limited and not helpful. Every single day we had to get our key rescanned in order to get back in our room. Many other guests had this problem as well. The room it self was not clean and had a funky smell to it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

it was nasty, guys in the parking was selling drugs. someone had shaved in the bathroom and the hair was still there. there was plastic bags over the fire alarm. we was there about 10 minutes and i called motel 6. it was the worse place i have ever rented in my life. PLEASE do your self a FAVOR and do NOT stay here.....................

Genuine Hotels.com guest review

Nothing special but all we do is sleep at night and leave early

Genuine Hotels.com guest review

This was a horrific experience. Please do not offer this hotel to your customers. This experience was bad in all ways possible. I NEVER imagined anything existed that was this awful.

Genuine Hotels.com guest review

Friendly staff

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

need to be updated and the room smelled like old smoke

Genuine Hotels.com guest review

This was the worst experience at a hotel in all my millions of hotels I have stayed at all over the world.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Shower head was broken ac was broken very noisey will pay more for a better hotel next time

Genuine Hotels.com guest review

I enjoy my stay here each time I stay, the location has so many surrounding food options as well as a movie theatre and Walmart nearby. Always clean and staff are courteous.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Unless your only choice is sleeping in your car, find another hotel, this one is terrible, unfortunatly I booked this for Mardi Gras & it was a non-refundable booking, otherwise we would have left

Genuine Hotels.com guest review

The room was OK. Kinda clean. Ample towels. Nothing by way of soap or toothpaste in case I had forgot mine. The hotel was in the middle of a busy part of town. If u wanted to go out to eat u had to drive around and find somewhere. Also I asked for a double and paid extra and only had a single. Idk who's fault it was. But we made due.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

By far the most disgusting place I have ever slept in my life (that includes tents and frat houses). I had to put a tee shirt over the pillow case before I slept on the pillow. Air conditioner was broken, bed was broken and I was unable to walk around in barefeet it was so dirty. The kitchenette was very dirty (including the ground and all dishes/cups). […] Toliet and bathtub were flithy. Mirror was so dirty you could not see into it. half the light bulbs were burnt out and we only got 5 channels on the tv. This was the only place available as we were in town for superbowl and it was around mardi gras. Staff was unhelpful and when we asked if they could call us a cab they acted very impatient and ended up not calling anyone. Honestly if I had to do it again I would pay the big superbowl prices and stay downtown. It was about a 10 minute ride to downtown or $22 cab ride which was the only good thing about this place. Trust me- RUN AWAY FROM THIS PLACE-SAVE YOURSELF. If 2 easy going people in their 20's can't survive the place good luck!!!! Read more

Genuine Hotels.com guest review

this room was disgusting...absolutely awful

Genuine Hotels.com guest review

Reserved two double rooms and motel could only provide one double and one queen. Young man at front desk was rude and unhelpful! Facility was run down, dirty, and in desperate need of renovation! The only nice thing I can say about my stay was the maintenance guy was friendly and extremely helpful!

Genuine Expedia guest review

not good

Genuine Hotels.com guest review

IT WAS A BAD EXPERIENCES.

Genuine Hotels.com guest review

They do not clean the room daily. Floors were very nasty. The tub looked like it had not been cleaned in a long time.

Genuine Hotels.com guest review

The room stinks. Ask for a spray in the office, they said they're going to bring it to my room but they never did. Requested for room cleaning after 2 days,they said yes but nobody cleaned our room. Never again !

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review