Sun Suites Of Chesapeake - Chesapeake

This hotel needs a lot of upgrading. The tv and refrigerator made loud buzzing and humming sounds the tub in the bathroom was stained the carpet had wet spot from the ac was not pleased with this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The worst hotel experience in years! We got to our first room (yes, first) only to find that there were no cushions on the fold out couch and the mirror had fallen off the wall. We were given another room. I cut the ac on and the unit started screeching at me. It would not stop so I went back and secured room #3. Everything appeared normal until we […] went to sleep that night...attempted to go to sleep. If you have ever needed a temporary pillow, balled up a bunch of clothes and tried to sleep on them you get an idea of what these pillows were like. Wal-Mart sells better pillows than these for $5. When I went down the next morning to check out and tell the girl behind the desk my concerns I was met with disinterest and disdain. This was after I waited behind 2 girls who were trying to get a $15 deposit back. They were paid with a roll of quarters and dimes! A great time at the beach seeing a concert was only soured by our stay at this dump. Read more

Genuine Hotels.com guest review

The AC was VERY noisy and the room was dirty. The staff was pretty friendly. The Internet didn't work.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The picture on the internet is not what it looks like when I check in I has to use a pair of plyers to pull turn the shower on.

Genuine Hotels.com guest review

Refrigerator was not cold. Almost all tiles in kitchen and bathroom areas were cracked. Internet did not work. Good price, but poor room quality.

Genuine Hotels.com guest review

Without a doubt .... this is the WORST hotel we have EVER stayed in ... would NEVER recommend to anyone! The room had a foul odor and was filthy, dust bunnies everywhere! Our electronic key would not work during our entire stay ... front desk staff had to let us into our room EVERYTIME we left the room! Our room was reserved for 3 adults had only 2 […] sets of towels, didn't matter, decided to wash off rather than use the shower ... that dirty! WHY DID WE STAY???? We were a late check in .... after 10 p.m. exhausted! Would have had to forfeit our prepayment for the next day and pay for another hotel .... decided to suck it up. What you see on the web page is not always what you get! Read more

Genuine Expedia guest review

mattress had blood stains and other stains wont stay again

Genuine Expedia guest review

the place is OK for the price, the kitchen was small, but the staff was helpful. they will lend you the pots and pans for cooking.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent area, the hotel is a little run down and needs updating, but for the price, it is a bargain. Decent place to stay with no frills, just a bed, bath, refrigerator, and microwave.

Genuine Expedia guest review

did not feel safe in hotel, the 1st room I tried the knobs were missing off the air conditioning unit, the elevator was located down a dark corridor with no lights. The second room smelled of cigarette smoke, I had requested a non-smoking room. I finally stayed in the 3rd room, however I will not book this hotel again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

THis is a great hotel if you are in the business of turning tricks.... Otherwise it's a dump and it's not place to stay if you have a family.... Book a room that was supposed to be non-smoking and of course when we got there it was smoking..... The front desk guy told me that they can't control if the rooms are smoked in and failed to admit that the […] room was actually a smoking room and was incorrectly assigned.... Was not about to make my family stay there. Read more

Genuine Hotels.com guest review

Rooms were clean but not fresh smelling. There was cross contamination of smoke smell between smoking and non smoking rooms. While I was checking in two fellas walked in and the office filled with the smell of marijuana. One of the fellas pulls a bottle of cologne out of his pocket and sprays himself down because it was too obvious. My room key wasn't […] programed right the first time and I had to go back to the office to get the issue resolved. This hotel attracts a rougher crowd. The free high speed wifi was slow as heck. I would not stay here again. Read more

Genuine Hotels.com guest review

The hotel was overbooked even though I reserved a room. I had to wait for an hour for the front desk to call the manager and decide what to do. I was eventually given the display room, only if I was out by early in the morning. I received no sort of compensation for the hassle. Needless to say I was less than satisified, and will not be staying there […] again. Read more

Genuine Hotels.com guest review

I have stayed here before and chose to stay here again. When i checked in the night clerk messed up on the room assignment. without apology assigned us the the floor below. the next night the A/C was not performing, i called, the attendant instructed me to come to the office, asked for my key, didn't explain why! I only had the one with me the other […] was in my room. he issued me another room key and told me to bring my other key back after i moved. No apology, no explanation, just rude dictations and orders. additionally, the rooms stank - the cleaning materials i assumed, but still STANK! also the beds were VERY uncomfortable and sheets too small for the bed. Overall a horrible stay. Read more

Genuine Expedia guest review

Rooms need to be maintained better. The bed was HARD & the pillows were over stuffed, very uncomfortable. The bed did NOT have a fitted sheet on it = RIDICULOUS!!!! Overall, it's a ran down place & over priced for this caliber hotel.

Genuine Expedia guest review

i didnt like it and well never stay there again

Genuine Hotels.com guest review

There was a smell that came from smokers that had used the room before us. Everything else was fine.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I arrived super early but they were able to accommodate me. All the staff were very friendly

Genuine Expedia guest review

THE ROOM WAS FILTHY IT SMELLED OF A CROSS BETWEEN LYSOL AND WET DOG!!!!!!!!!!! I DID NOT GET ANY SLEEP BECAUSE THE MATTRESS WAS LIKE A SWAYBACK HORSE. THE HOTEL WAS BOOKED SOLID SO ANOTHER ROOM WASN'T AN OPTION. I'VE STAYED IN HOTELS ALL OVER THE WORLD , I AM A RETIRED NAVY CHIEF. THIS WAS THE ABSOLUTE WORST HOTEL I HAVE EVER STAYED IN!!!!!! I HAD A […] DIFFICULT TIME DRIVING HOME BECAUSE I WAS UTTERLY EXHAUSTED. THE HOTEL STAFF WAS VERY RUDE AND UNPROFESSIONAL. I DO NOT RECCOMMEND THIS HOTEL Read more

Genuine Hotels.com guest review

Stay was OK for the purpose. I probably wouldn't choose for an extended family vacation stay.

Genuine Hotels.com guest review

Just because it states that its a suite doesnt make it sweet. Smell Of trash through building. Trash left outside for numerous Days Of other occupants. People actually may live there.

Genuine Hotels.com guest review

so so

Genuine Hotels.com guest review

Our stay was not the best experience of staying at a hotel I definitely have had better! First our fridge was broken which we really needed bc we had food I was told to come get a key to a new room or they will have someone come fix it it in the morning we chose to switch rooms, I went & got the new key after we repacked everything & went to move to […] the new room it only had 1 bed which I paid for 2 smh! So we had to go back down and get the key switched back to our old room & was told someone wil come out to fix it in the morning needless to say no one ever came out! Then there was hair lots of it in the tub & the ice machine was broken & the bed mad noises! Just very disappointing & we never got an apology or anything! Read more

Genuine Hotels.com guest review

They never came in to clean the room after a week stay. I couldn't even get a fresh garbage bag or clean towels for my week visit. Issues with the elevators such a issue to have me on the third floor with a newborn and a broken elevators. The key to my hotel door was not working without the week stay I went to the office eighteen times for them to fix […] the key. Read more

Genuine Hotels.com guest review

I found the Sun Suites of Chesapeake an excellent place to stay. The rooms were clean and extremely comfortable.. I give the place "Two Thumbs Up"

Genuine Hotels.com guest review

The worst hotel I have ever stayed at. The room was discusting and there was a roach in the batheroom. I was supposed to stay two nights and check out after the first. It looks like a good deal but the rooms will probably get you sick and the staff is very RUDE!

Genuine Hotels.com guest review

There are two issues I had with the hotel. 1st the refridgerater wasn't cold and I couldn't adjust the temp. knob was broke. 2nd the pillows were not comfortable at all made for a very restless nights sleep.

Genuine Expedia guest review

This was not a 5 star hotel by any means. But it was clean and comfortable. There were a few minor issues, like the refrigerator didn't seem to be very cold...could be the temperature was turned up, we didn't check. The front desk staff were super friendly and accommodating. Others have complained about the odor of the rooms. We had nothing like that. […] As a matter of fact it smelled of bleach. We only stayed for one night and I wouldn't hesitate to stay again. Read more

Genuine Hotels.com guest review

Loud, filthy, most of the furniture was broken, and yes, there really were roaches crawling on the plates. The fridge didn't work. but amazingly the cleanest thing was the bathroom. And of course the office was locked up tight when I went to check out in the. And the elevator was broken.

Genuine Expedia guest review

Hotel could use some updating, the room wasn't very clean. I wanted to say, you get what you pay for... IF the room was clean- but it wasn't. We made it work for 1 night but we checked in at 11P and were outta there at 0800 the next morning. Book at ur own risk.

Genuine Expedia guest review

The hotel receptionist was the worst! She didn't listen to me at all. I called and asked if room service can just chafe the sheets. I was told yes if I was staying more than 5 days. Even though they have a flyer in the room saying just call and ask to be put on the room cleaning list. So I canceled my 2nd stay, upon checkout I asked why was the bottom […] of the door jacked up so that I had to put a towel inside my room blocking any bug, snake or rodent to enter my room. Read more

Genuine Hotels.com guest review

I stayed here cause it was close to my favorite bar, however there were cigarette butts on the floor when I first entered the room, Tue blanket was sticky so I had to go buy my own at Walmart, and the paint on the ceiling fell off on me while I was showering. It was also the smallest room I have stayed in in a hotel. First time in my hometown in over […] 4 years and I should've just crashed on my friends floor. Read more

Genuine Hotels.com guest review

We arrived to find the reception door locked. After ringing the bell several times an employee buzzed me in. After photocopying both my drivers license and my credit card I was given the key to my room. When I got to my room it smelled musty. There were 2 towels, coffee but no cups and a very dirty tub. I called the front desk for more towels and was […] told they were being washed and I should call in the morning. I arrived at 9pm and checked out at 8am and never got another towel. Don't pick this hotel, I'm sure a tent on the beach would have been cleaner. Read more

Genuine Hotels.com guest review

I was a little worried before our stay because of some of the negative reviews, but this was the most economical choice near the 'Farm Bureau Live'... Everything was fine, I was satisfied with the room and all the accommodations...

Genuine Hotels.com guest review

The rooms smelt like bleach and other chemicals/eyes watered upon entry/had to keep the doors opened to get air circulation from the smell/had to take out my own trash/change my own sheets/got bit by whatever was on that bed/pillow/carpet/need to keep animals out of the hotels/flea bites/TV stayed fuzzy no matter what position you put it in/no utensils […] for cooking/kids were running around playing on guest cars./shower might have well been mounted to a slip and slide, half of the water was shooting out of the side of the shower head right to the floor even when the curtain was fully closed. Had to wear some type of footwear in the shower because the tub was so dirty. Staff was very friendly and somewhat helpful with directions Read more

Genuine Hotels.com guest review

The location of the hotel was great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Check in was an unnecessary nightmare die to clerk's hostile unfriendly unhelpful attitude. Arrived prior to check in time and was rudely treated. Was not even allowed to use ladies room. Clerk was more concerned with her personal beauty than providing customer assistance. Upon returning at check in time was sent back and forth 4 seperate times to provide […] various documents instead of requesting them at one time. It was above 90 degrees and extremely humid. Was consequently given handicapped room. Clerk was highly upset booking was through discount website precluding her assessing higher rate. Read more

Genuine Hotels.com guest review

The room was acceptable. The problem was when I went to check in it was a reservation for 2 double beds, smoking. I was told that it was reserved as a single double bed room, non smoking and nothing else was available. I had to accept the model room as a substitute, but was not allowed to smoke. This is not the first time it has happened booking with […] hotels.com with this hotel chain. Very disappointed. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I came to Virginia Beach to have surgery on both eyes and needed to stay over for a followup exam the next morning. My 22 year old son and I had booked a room with 2 double beds. Everything was fine until my son tried to go to bed. The center of the mattress sunk to the floor and made a horrible crackling noise - like low rumbling thunder. The bed was […] impossible to sleep on. When he called the front desk they were very abrubt with him. Told he they could do nothing because they were completely booked did not even have a roll away. He had to sleep on the floor, Had I not been in so much pain they would have found the mattress in the parking lot the next morning. I have just now regained my vision or I would have responded earlier. Worst hotel experience in my 49 years!!!! Read more

Genuine Hotels.com guest review

They didn't do housekeeping when they say they would :(

Genuine Expedia guest review

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Genuine Hotels.com guest review