The room wasn't the best, the fridge leaked because it was set to freeze everything. The hotel was conveniently located once you figured out how to get to it and the staff was really nice and friendly. I was in town for a friends wedding and we didn't spend much time in the room so it worked just fine for the price.Genuine Expedia guest review
"Horrible place to stay"
The hotel looks better from the outside. The hotel is dirty and the service is bad. I reserved a queen sized bed (turned out to be a full sized bed). Rough neighborhood with guests hanging outside and in parking lot. will never stay here again.Genuine Hotels.com guest review
I came back to room to the smell of weed. Someone was smoking in the room next to me. The room was not clean or appealing. I will not stay in this hotel again.Genuine Hotels.com guest review
Room was not very clean. Mold on bathroom ceiling. Reserved a queen sized bed. All beds were full sized. I questioned staff and was told all beds were the same size. Towels were dull and stained.Genuine Hotels.com guest review
"Settle for price"
Couldn't book downtown hotel at reasonable price (French Quarter Music Fest), so rented cheapest place in area and rented car. Liveable, but just barely.Genuine Expedia guest review
"Easy Interstate access"
Front desk was helpful in providing extra blankets as requested And in asking partying neighbors to calm down and be quiet. Room clean but updating and maintenance needed.Genuine Hotels.com guest review
The hotel looks nice from outside. But once inside the rooms. I had asked for nonsmoking. It smelled horrible. I ask to be moved but was told there were no rooms available. Iam not use to rooms not being ckean daily. That was a new for usGenuine Hotels.com guest review
"Very close to the event we were attending"
easy to get on and off interstate......close to all attractions.......room was clean and comfortableGenuine Expedia guest review
"Our non smoking room smelled like an ash tray"
Our non smoking room was obviously was smoked in a lot, it was disgusting, smelled like an ash tray and so did we and our luggage after staying in that room. AND we had reserved a room with 2 beds and when we got there we were told another website had over booked them by 50 rooms and all they had left was a single bed, so one of us slept on that nasty […] floor. If we didn’t checked in early we wouldn’t have had anywhere to stay, I guess it could have been worse. Read moreGenuine Hotels.com guest review
Staff was friendly room wasn't ready when they said it would be not enough cups or towls in the room neighborhood was not that nice but you get what you pay forGenuine Expedia guest review
"convenient hotel but dirty"
this hotel was dirty: The sofa was not clean.... it was covered by sticky liquid and despite i was given a non smoking room, the room smelled terribly tobocco and all my cloth were contaminated by a tobacco smell. why dont they install smoke detector in non smoking room???Genuine Expedia guest review
Booked my room 3 months before stay. They called day before to tell me they had to cancel my room due to pipe problems. Well come to find out it was all a lie. Hotel manager was hard to reach took hours to answer phone call. Finally got it all figured out after spending my entire day at work making phone calls. Hotel room was dirty, ac didn't work, […] & toilet didn't work, bed was really hard & uncomfortable. Terrible experience wouldn't recommend to anyone!! Read moreGenuine Expedia guest review
"Hotel check-in was a problem"
We were told that hotel check in would begin at 3:00 PM. The room was not available until 4:20 PM which caused a problem. The room itself was very nice. Enjoyed the stove, refrigerator, hair dryer and iron.Genuine Expedia guest review
"It should be a motel not hotel."
It wasn't what expected especially since all the rooms at suites. The furniture is really old and the room was really stuff. But the hotel staff was very friendly.Genuine Expedia guest review
"Ok, I guess..."
The room was large, but it felt quite old. The refridge unit wouldn't close, there were no towels in the bathroom, and the front desk was closed when I arrived (I had to call the emergency number to get checked in).Genuine Hotels.com guest review
"Clean and Quiet"
It was a little hard to find the hotel. But the staff was very friendly once I got there. The site was well maintained. The room was clean and comfortable and very quiet. I would definitely stay here again.Genuine Hotels.com guest review
"Not the best stay"
Had to change room twice because my key did not work (I was on the third floor and had to walk back and forth to see if the new key worked) and ended up in a smoking room...not the best stay ever....Genuine Expedia guest review
No capability to print boarding pass. Expected room supplies missing and never provided. One star rating at best.Genuine Hotels.com guest review
"OK if your not in the hotel all day!"
I stayed on a Sunday and left on Wednesday. I got a non-smoking room and it was awful. It reeked like cigarette. I had to open up the window to let the smell subside. The next day I requested to be moved to another room but they said "No rooms available". So luckily there was a Target near by and bought fabreeze for the bed sheets (that reeked too) […] and lysol for the room. It took 2 days to get read of that smell! By the end of the last night it was fine. Bring extra towels if you need more then one. housekeeping does not attend unless you stay for a week. Check out is at 11am if you do not leave in time they will charge you $20 fee, and housekeeping comes by at 9am to knock to see if your still there. Some people may not like that but I figured they are my alarm clock and will check out before its time. The area is ok. I didn't feel uncomfortable, its not a 5 star but its good enough to rest. This place is perfect if you going to be out and about all day and reset up at night. Oh and also they have their own coin laundry if you need to wash your clothes. Read moreGenuine Expedia guest review
The hotel was as advertised--a long-term stay hotel with minimal services. It met the task at hand. Located in a rough neighborhood.Genuine Hotels.com guest review
"what a joke"
real bad neighborhood booked the room with visa card got there n they had given room awayGenuine Hotels.com guest review
On arrival I was informed that the hotel was overbooked. The lady at the desk told me there was no manager and she was not sure how this happened. After calling hotels.com and talking to them and the lady at the hotel counter, we found another hotel that had 1 room 20 min away. I never got to a room so I can not speak about what it was like but this […] was a terrible start. I would think twice before booking this hotel again because you may not have a room. Read moreGenuine Hotels.com guest review
"Convenient to downtown but questionable area"
Upon arrival we were informed that they overbooked, and we would be upgraded to a double queen room. A pleasant surprise. We had to carry our luggage up 3 flights of stairs while nearby tenants watched us from the outside shared walkway. A little intimidating for 2 ladies traveling alone. The room itself didn't have a clean smell; musty is a better […] descriptive word. The kitchen was not really equipped... a bowl, couple forks, a spoon, one plate and a can opener that might have been left behind by someone else! Top of fridge was dusty and gross. I only noticed this because it was at eye level. The bathroom was cramped. Hair was stuck to the base boards. Eeww! Plus the doorframe was splintered and haphazardly covered with duck tape. I'm guessing a previous tenant used the bathroom as a kennel for their large dog. There was no tissue in the Kleenex holder. We had one roll of toilet paper that didn't last the 4 days we were there. The shampoo and conditioner was in a squeezable packet, like a sample! The soap bar was about an 1/8" thick! They only set out 1 packet for the coffeemaker. I understand that this is an extended stay type place, but provisions were so minimal, I was shocked. The beds/pillows were comfy. Not sure why there were cigarette burns in our comforters in our "non-smoking" room. Our last morning we were woken up by knocking on our door for housekeeping at 8:30, a call at 9, and two more times they knocked to see if we were gone yet. We were happy to leave early! Read moreGenuine Expedia guest review
I like the room because I had a refrigerator and microwave, it's in a good area. I was very comfortable while I was there, they need to change the soap its terrible it feels like sand paper on your skin. They also have a sofa bed in the room as well which I thought was cool.Genuine Hotels.com guest review
I got moved from a non smoking to a smoking room. It took way to long for me to get checked into my room. I also had trouble finding where my room was.Genuine Expedia guest review
"Terrible Customer Service"
I would not recommend this hotel, as they do not respond to customer concerns, leaving the customer on his/her ownGenuine Expedia guest review
"You get what you pay for!"
My fiance and I booked this room for 4 nights through Expedia.com. I was looking for cheap and that's what I got. The bathroom door didn't close and the dinning table had only one chair. The AC worked but smelled like a wet dog. $50 per night. Nice microwave and fridge. Good water pressure in shower.Genuine Expedia guest review
"Descent for the price."
Sun Suites of Metairie have very good weekly prices for transitioning to the New Orleans area. We did not have much money and needed a place to stay for 5 months. This hotel was 1 of 10 that we visited most often.Genuine Expedia guest review
"loss of money"
It was so bad we didn't even check in. Just lost what we had paid for our stay but it was worth it not staying there.Genuine Hotels.com guest review
My room was giving away lik minutes b4 i gt in the city i had to find another hotel even though i booked thm awhile backGenuine Hotels.com guest review
My hotel of choice while in the greater New Orleans areaGenuine Hotels.com guest review
The whole duration of my trip I couldn't get clean towels so I had to go buy towels. ..very upsettingGenuine Hotels.com guest review
I stay here all of the timeGenuine Hotels.com guest review
BusinessGenuine Hotels.com guest review
Business as usualGenuine Hotels.com guest review
I always stay here affordable and comfortableGenuine Hotels.com guest review
"My stay at Sun Suites"
Shift change happens at 3 pm the same time check in starts, conflicts with getting room in a smooth manner. Was given a room with a joining door that wasn't requested and found out that every noise that was made in the joining room was very loud in my room. It was like they we're in my room, video games, talking, etc., etc., that kept me from being […] able to sleep. Notified front desk. Had to finally turn on my TV to cancel out the noise from next door. Had a very bad night. Bathrooms need upgrading and the carpet needs to be vacuumed better. Read moreGenuine Expedia guest review
"Money was taken after i left... beds were not made"
Bed wasnt made, room wasnt clean, money was taken aftrr i left room, no towels, roaches in the room.Genuine Expedia guest review
"Sun Suites Review"
Great Place!Genuine Hotels.com guest review
"Very low quality"
It was my first visit at this property. Not a good option. No room service and you even have to drop your towels to the front desk if you need fresh ones!Genuine Expedia guest review
"coffee cup full of ashes is just the beginning!"
Never will I stay here again! It was hard to find and in an industrial type neighborhood. They don't open the lobby after the sun is down for a reason! I booked the hotel because I was in town for the New Orleans marathon, and I booked it for a future say for the New Orleans 70.3 Triathlon. Luckily I was able to cancel the future stay. First of all, […] they make a photo copy of your ID when you check in, then the rooms have extended stays, which means people live there. My room was dirty! The bathroom was dusty and there was hair on the counter, as if they tried to make it worse. Then the blanket between the comforter and sheets had lots of holes and stains on it. The night stand drawer didn't have a bible, instead it was filled with crumbs that were dumped out of a almost empty bag of chips. Hard to get any sleep because the room next to me decided to throw an after party at 2 am and went on until 3:30am, and they had lots of loud conversation outside my door. The in the morning when I went to pour a cup of coffee, guess what I found! My coffee cup was half full with black ashes! I checked out 5am by leaving my key in the room because the lobby doesn't open until after 7am. Worst hotel ever! The only positive things was the guy at the front desk when I check in was extremely friendly and courteous and there was a nice Italian restaurant around the block. Read moreGenuine Hotels.com guest review
"Great Hotel For The Price"
Hotel Was Perfect For What I Needed. Right Price. So Many People TheRe It Was Kinda NoseyGenuine Expedia guest review
The table in our room had coffee stains still on the table. The bed had plastic all over them. It was a horrible stay. We stayed for 1 night then found a different hotel for the rest of our stay.Genuine Expedia guest review
"close to interstate"
Overall, wasn't too bad. It was close and convenient to where I needed to be. Cleanliness and location of neighborhood could have been better.Genuine Hotels.com guest review
"Just an OK hotel"
This hotel was just OK...The bed wasnt very comfortable. Which to me is the most important part in a hotel stay. Everything else was OK b ut needs improvement. The price was the best thing about this hotel. If your looking for a place for a couple of nights and dont mind a very firm bed then this is the place. The price is right.Genuine Expedia guest review
"Too noisy, too uncomfomfortable."
Will never stay here again.Genuine Expedia guest review
"Needs new management"
This hotel is one of the worst hotels in New Orleans the staff was rude. When we entered the room it smelled dirty and like smoke everything in the room was damaged and wore out bad conditions. I wouldn't keep my dog in a place like thatGenuine Hotels.com guest review
"Close enough to our grandkids"
The staff was very nice. And it was excellent that it was pet friendly.Genuine Hotels.com guest review
Small roomGenuine Hotels.com guest review
"right hotel,right price"
Having stayed in many hotels in and around NOLA, Sun Suites was a pleasant surprise. The price, cleanliness was a better than any other place I have stayed at in NOLA. The location was a little remote from the downtown hot spots but transportation in NOLA is pretty goodGenuine Hotels.com guest review
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