This is a working class extended stay. If you are OK with that everything is great. I will stay again.Genuine Hotels.com guest review
"Typical quality for this hotel chain"
Room okay, a/c worked great. A few small bugs but not a big deal. No phone, no tableware, no plates, no glasses (even plastic), no hair dryer. A one star hotel for sure.Genuine Expedia guest review
"Good value for money..230$ a week"
Good value for money.. room has microwave, fridge , oven , ACGenuine Expedia guest review
"Beware of Check-in Times"
This hotel does not have a 24 hour desk. If something happens to your flight or you are delayed, you may end up searching for another option. Also no shampoo is provided, just a bar of soap. Otherwise its ok.Genuine Hotels.com guest review
I needed the room for a couple of nights. The shower was not very good. the pressure was weak. The room had been well used and showed it in the bathroom more than every where else. The bathroom sink was not very clean. There was no room in the bathroom for a person to spread out and get ready for the day. I would not stay again.Genuine Hotels.com guest review
Older hotel, seems to used as a extended stat hotel for work crews. Clean and okay for a night but not one that Id want to bring my family to. Some of the rooms seemed to have permenant residents.Genuine Hotels.com guest review
Don't what I was expecting for the price. It wasn't a bad stay, just not what I'm use to.Genuine Expedia guest review
The only good thing about this hotel is the location!Genuine Hotels.com guest review
"Good place to spend the night"
The bed was rock hard and the air conditioner turn off and back on every 4 - 5 minutes. It kept us awake all night. There was a coffee pot but no complimentary coffee. And there is no pool. Other than that the room was great.Genuine Hotels.com guest review
"Go somewhere else."
The pictures of the rooms are very deceiving. Our alleged "No Smoking" room must have been very recently converted from a smoking room. It smelled of smoke. The kitchen contained no pots and pans for cooking.Genuine Expedia guest review
Pleasing - room is clean just need to update and upgrade.Genuine Expedia guest review
"Very Dog Friendly"
Although it was not a very *nice* hotel, both of my dogs were allowed to stay with us which saved me a LOT of money on boarding fees, not to mention the heartbreak of having to leave my "babies" in someone else's care :). The staff was very friendly as well, and it is close to fast food and a few essential stores.Genuine Hotels.com guest review
"Sun Suites Inn Plano, Tx"
Not used to what I usually stay in. but you get for what you pay for.Genuine Expedia guest review
"Rooms were smoky and noisy."
I booked the hotel for almost a week, I never get cleaned the room, because they say they clean the rooms once a week and unfortunately, I didn't stay until that day....?!. The first night I stayed there I was searching for a clean room because the one assigned was noisy and smell to smoke. It seems like most of the people staying there smoke a lot. […] The guy at the front desk me was nice and helpful. Finally the one I got was ok but I little bit smoky. The noise coming from the highway was acceptable, but I could hear everything coming from next door. The pillows were bulky and hard like a stone. I had to buy one just to sleep the rest of my staying. Read moreGenuine Expedia guest review
"Sun Suites on Plano"
Everything was fine with our accomidations, with the exception to the cleanliness of our room. The shower was rather dingy as if it were only being wiped down with windex one too many times, instead of getting a good cleaning. There was hair on the bathroom floor as well. The dishes and utensils provided in the kitchen were dirty, even though they were […] in the cubbard/drawer. A dead bug was found in one of the beds when trying to crawl in to sleep. Since this is an extended stay hotel, I would think that once an occupant has checked out, the room would get a good cleaning. Instead, it seems our room got new sheets (hopefully), trash liners, and a toilet flush....I guess next time I will shell out the extra $20 per night at a nicer place, instead of fearing that I've brought bedbugs home with me. Read moreGenuine Hotels.com guest review
"Good for single or couple"
There was only one bed for 3 people. The headboard came off the wall. The bed was very hard and kept slipping off the frame. The front office person was very nice. The room was clean but could use some paint. Would have been fine for one person or couple.Genuine Expedia guest review
"Sun suites roaches!!"
There was a cockroach in our room. They said they come in from outside. The staff was great just the roach incident soured my whole experience. They did offer to change our room. We did move.Genuine Hotels.com guest review
"Sun Suites in Plano, TX"
Do you like roaches? Well, me either. My stay was a total of 4 nights and almost everyday roaches were seen. It was also weird that the other guest at the hotel- LIVE at the hotel. I felt like they were always watching when I was going and coming. Also room service or clean towels are not provided daily.. unless you want to pay extra.Genuine Hotels.com guest review
"Itchy Bed Hotel! :("
The Bed was very itchy and room smelt like urine!!Genuine Expedia guest review
"Not what an exptended stay should be..."
Although we only stayeed one night, we got an extended stay to be able to have the conveniences of home. There was no icemaker in the freezer and we never found the ice machine. We had to go to the front desk to "check out" the pots, pans and cookware to be able to cook our breakfast. Then when we went to use the stove it did not work. The room was […] clean but shabby. The staff was friendly and helpful, but the hotel itself was more run-down than appears in the photos. I would not stay again. Read moreGenuine Hotels.com guest review
Clean with KitchenetteGenuine Hotels.com guest review
"Sun Suites Plano"
This was a good hotel.Genuine Expedia guest review
My family and I lost our home and we came to SunSuites in Plano. It was a devastating time for us. When we got here the GM Brandon Youngblood made the transition a lot easier. He was very friendly, professional and a huge help.
"Cheap buggy hotel but has the big Fridge"
09/09/14 John C Palm Bay
I do not recommend this place, unless you want bugs biting you. It is older and there are bugs crawling on the walls even in the day light. I have several bug bites and I put on "OFF" to keep them away. Also, be aware of the no refund policy, even if you tell them you will be checking out earlier if you don't see it changed on the paperwork don't sign. I book for three weeks, but when I checked in I only needed two weeks. The front desk said no problem just call the "800" number. Well I did and they said they can't change and the the front desk can't change it so now I am have to eat the one week. This sucks and is poor procedure and customer service.
"Nice place for the price"
09/02/14 Hilda O Richmond, California
We arrived really late at night so we really meet the day hotel staff, just the night security guard. This was our first time at an "Extended stay hotel" so we weren't aware of any procedures or rules of the hotel. We stayed over a full week before anyone told us how we had to fend for ourselve! Overall it was a nice place to syay. Un the middle of a strp mall. Close to banks, restaurants, and theatres.
Lifes hardship brought me to sun suites! They have made a very stressful situation a whole lot easier to deal with! The manager is ver attentive to ALL your needs! Quick to solve any problems, having you leave with a smile! Also, cant forget about Eric too! H has great customer service! Their maid lady and maintence man (dont know their names) is amazing too! Very attentive to your needs! Will go above and beyond! Im VERY happy to call Sun Suites my temporary home!
08/01/14 Liliana D Plano, Texas
been here for one month, and its very comfortable, the price is affordable, and the staff is so friendly and helpful.the hotel es very close to the shopping, supermarket, and train station, so easy transportation to the city.
"Heaven on Earth"
07/30/14 Konfena S Plano, Texas
Brandon the manager is the best manager I have ever met he has excellent customer service skills when there is a problem he gets right on it. if no one is available at night you can call him and he is there in a flash. housekeeping is very nice and respectful. maintenance is on time with fixing any and all problems this is amazing place to stay
"Best Place to live"
07/30/14 Kozette V Plano, Texas
Been here for about 6months and I love this place its great the manager Brandon was a great change to this hotel his nice and gets the job done all the time rooms have updated and the price is affordable when u visit plano make Sunsuites your home away from home
07/10/14 maya s Oklahoma City, Oklahoma
Brandon (manager) is very frendly and professional he is very helpful with any qusetions i had about the hotel. Eric (Front desk) is always friendly and helpful as well. They have security at night he walks around and you can call him in the middle of the night . The whole staff here does a great job. The room itself was clean and decent and property is clean.
07/10/14 Don B
Very good job here, an doing up dates too every room. New beds, flat screen TV,s microwaves, all updated an very nice. So yes stay at Sun Suits ,,Plano,Tx an stay in a very nice place. But still need park benches to set on. ????
07/07/14 Chris T Plano, Texas
I like the fact its outdoors so you can walk out the door and be outside everybody is nice around here andd the room itself is a good stay im in a 2 bed and home keepers keep up with our rooms keeping them clean
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