"Do not stay here!"
Outside looks ok, but when we arrived was told by front desk to be sure not to put room key near cell phone because would deactivate it and the next day, which was Sunday no one worked there and we would be locked out of our room! Went to our nonsmoking room and it reeked of smoke. Husband went into bathroom ,No toilet paper anywhere.Had a kitchen but […] no pots and pans,dishes or anything! Cupboards were all empty! No coffee pot. 2 towels for shower had to last us the whole week we were there. Housekeeping? Got that 1 time the whole week. We will never stay here again! Read moreGenuine Hotels.com guest review
"good , near restaurant , market"
I 'll stay again if i go to Garland ,DallasGenuine Hotels.com guest review
I've read the other reviews about rooms that stink of smoke and was hoping it was an isolated event or an unlucky stay after someone else who couldn't follow the rules. However, now I must chime in as well to say that my room ALSO reeked of smoke. So ask yourself before booking here, are you going to be okay with a room that has a VERY strong smoke […] smell? Also, another reviewer was correct about stained sheets and the top comforters having holes in them. We even found a penny and some hair under the comforter in our room, which makes me wonder if the sheets are even changed between guests... I won't be staying again. Read moreGenuine Hotels.com guest review
Wow! Highly disappointed!! Shouldn't even be a option on hotels.com. terrible!! Blankets and sheets had burn holes in them. Floor had gum and holes all over it. Wouldn't even have gave a one but had to!Genuine Hotels.com guest review
"is all right"
It was nice hotel for the price I pay!!!!!!! It a good hptelGenuine Hotels.com guest review
It was ok stay in Sun Suites, but when i was first check in they give me the room smell very bad. I was requested non smoth king room, but they give me smoth king room very bad.Genuine Hotels.com guest review
"Not so Sunny at the Sun Suites"
The hotel needs a lot of work. I would pay the extra $10 to stay just about anywhere else. :( The staff was nice and accomodating.Genuine Expedia guest review
"It a good area"
I was a late check-in. I was checked in by security and escorted to the assign room. Expected room and fresh towel in between the two day stay. Be sure to request your room to be clean while you are out. Nice area, felt safe and secured.Genuine Expedia guest review
Good!Genuine Expedia guest review
"dirty sheets and many stains in the bed matress"
Dirty sheets and many stains in the bed matressGenuine Hotels.com guest review
07/07/14 Robert L Plano, Texas
The staff here are very friendly, and strive to keep the rooms up to cleanliness standards. The manager here is very quick to answer any questions or concerns you may have. Police presence doing random parking lot checks makes sure stuff goes smoothly.
"Lock your doors and hide!!!!"
06/30/14 Wontsitstill2014 Dallas
The room itself was decently clean for the price. The staff was very friendly. However, the location is terrible. Stay away from Forest, Audelia, and Skillman. This place is located in the heart of all those streets. I've been approached 3 times from people asking if I want to buy crank, weed, or pills. I've had cars follow me through the parking lot as I walk my dog asking to hook up. I am a six month pregnant white woman. There is a lot of drug activity. A policeman told me there were 7 murders just last month in the apartments right down the street.
"Very clean and nice property"
06/07/14 Andrea D
love the cleanliness of property, quite,great location easy access to I635.All the workers are very friendly. Would recommend to friends and family.Office manager really does and excellent job. Maid service does and awesome job with the cleaning of the rooms.
"service makes the difference"
04/14/14 teddy g Dallas, Texas
excellent staff, nice and quiet complex rates and amenities have changed not for the best but management has tremendously gotten better were the g.m. always welcomes you with a friendly greeting its a great day at sun suites my names jasmin how can I help you
"Feels like home..."
02/21/14 teen2surman Dallas, Texas
It's a nice friendly faculty... I feel safe knowing that the faculty is there with us... with security and the police the place is quite...Loretta is the best with a beautiful smile that warms up the place... you really couldn't ask for more... Loretta and the rest of the faculty make you feel you're at home...
"Creepy, disgusting, run down place to stay."
A friend reserved the room for my friend & I, so I didn't have any say in the matter. You have to pay for the week + deposit $50 on top of it. We only stayed for the weekend, so my friend got ripped off, because they didn't tell him upfront about the weekly rate. The room had heavy smoking odors (they claimed it was a smokeless room), the shower was literally a trickle (upon inspection, found out it was not properly fixed the time before) & my ankles were all itchy the 1st night- thus probably because of bed bugs. They did have a microfiber pad on the bed, but it was too small for the bed. It was then when I went out & purchased a plastic mattress so I wouldn't wake up completely covered in bites. Overall, its a creepy & disguting plave to stay and I would NOT recommend it to anyone.
"Blow it up and remodel"
The rooms are unsanitary,they have roaches,nats,and ants,the pillows were soiled and so was the bedding,the room had a stale odor which just cling to your clothing,the rooms look nothing like the virtual tour.when they clean they only clean certain areas with some type of liquid in a bottle I never saw them sweep and don't get me started on that mop..it was a broom with a towel over top of it.you can certainly tell it has not had a good sanitizing in a while,the laundry room smelled of pet urine other than sticking dynomite underneath it and blowing it up the customer service was nice.
02/19/12 Don M Fort Lauderdale, Florida
Picked this place because it had good reviews compared to other extended stay places close by. Stayed one week plus, no problems. They even gave me the weekly rate for my 1 day over a week.
"Decent stay for the price"
02/15/12 Ms_Easy_Sailing Jackson, Mississippi
My fiance and I stayed here in May 2010. The hotel was ok. Nothing spectacular but it was clean and decent. The bed could have been better as with the carpet. The bathroom was really big. I think if you are going to be on the go and need a place to stay, then this would be ok. The econo lodge would be better.
I needed somewhere to just rest for a couple of hours in between jobs & I spoke with a young lady name Ashley, who was more then willing to help me. I told her would need it for a couple of hours & she told me what she could is lower the rate to $51.74 & stick me somewhere quiet. She was very friendly, helpful, & on point. The room was great & no one bothered me. I thank her for going out here way to help me; she is a great example for customer service & I will return soon!!
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