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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great if you don't use inhternet."
All amenities, room quality, upkeep etc are great. I have one annoying beef. In 2012, how can they charge $14 per day for internet service? It is ridiculous.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thank you so much for your repeat business - we appreciate you coming back to the hotel and hope that we can welcome you back again in the future. We do apologize for your impression of our breakfast menu - please know that we do change our menus regularly, so I hope that we can "wow" you if you do return. Please also remember that we do provide complimentary internet in both our business center and our lobby. Thanks again for your loyalty.
"Winner"
We had a great overall experience! The only downer was requesting & paying for a mountain & being on the opposite side of the building.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for taking the time to comment on your recent stay with us. We are thrilled to hear that you had an enjoyable time. We do apologize that a mountain view room was not available when you arrived, and we do hope that you return so that we can deliver on a mountain view promise. Thank you.
"Exceeded Expectations"
Very nice in all aspects. Beds very comfortable and the suite was very spaciousGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thanks so much for staying with us last month, and we are so happy to hear of your positive exerience. We hope to welcome you back in the future. Thanks.
"Great hotel"
The Renaissance Boulder Flatiron Hotel was great. There was a great deal of space; it was quiet; beds were good; and our stay was quite enjoyable. My only complaint was that it was the only place we stayed in Colorado that charged a wi-fi fee - however, McDonald's is just down the street.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your kind comments about your recent stay with us. We are so happy to hear that we exceeded most of your expectations. Please do remember that we do offer complimentary internet in our lobby, restaurant and business center. We hope to be able to welcome you back to Broomfield!
"Great getaway"
Overall, this is a very elegant hotel in just about every way. Great room, great service, beautifully decorated. The on-site restaurant, Flatz, was equally impressive. The single flaw in our stay had to be the strange elevator/staircase situation. There are only 2 small elevators for the entire complex...and the very industrial staircase on every floor […] leads outside, not to the loby or lower level where the pool & fitness rooms are. That was just weird! Otherwise, terrific all around. Read moreGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you so much for your kind comments about your recent stay with us - we do appreciate your business, and hope to see you back again. I do apologize for your experience with our staircase - when the hotel was built, they were designed to only be used in case of emergencies, and they certainly do not have the same look and feel of the rest of the hotel! Thanks again for your business.
"Excellent Hotel"
I am wracking my brain to find something critical about my stay at The Renaissance Hotel in Broomfield. Beautiful building, friendly staff, excellent restaurant. I think the restaurant may be the best in-hotel facility I have experienced, perfectly prepared meals.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thanks so much for your kind comments about both your stay with us and your experience in Flatz, our restaurant. We do appreciate the comments a lot, and it has been shared with both our Restaurant Manager and our Executive Chef. Thank you so much!
"Very clean, big rooms"
Thought the stay couldn't be better, close to anything you would really need/want.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thanks for staying with us and taking the time to comment on your enjoyable visit. We look forward to welcoming you back in the future.
"close to the Univ for my daughters first year"
Everyone was so kind the wait staff, bar staff and room service. the women at the front desk could be nicer and our room did not get cleaned up one day, do not know why. Not a big dealGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you so much for staying with us during your recent trip. We definitely look forward to seeing you again whenever you visit Boulder. We do apologize for the lack of housekeeping on one of your days with us, and your comments have been shared with our Executive Housekeeper to ensure that this mistake doesn't occur again. Thanks again, and we look forward to seeing you in the future.
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice"
A really nice hotel with excellent staff and ammenities.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thanks for your kind comments about our staff and the hotel - we hope to see you back again in the future.
"Nice location"
A great spot to stay if you'll be visiting multiple locations in the Boulder / Denver area.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thanks for taking the time to comment on your recent stay with us. We are so thrilled that we met your needs, and we look forward to welcoming you back in the future!
"excellent value for visiting CU Boulder parents"
no complaints!Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel We are so glad that you chose us to stay while visiting CU. As we are only 8 miles from campus, we think that we are great location for any time you would like to come visit your students. We look forward to welcoming you back!
"Great overall hotel, for business, pleasurefamily'"
Came for a Broncos Preseason game and had a great stay. Enjoyed the room, hotel, restaraaunt and bar.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thanks for staying with us recently - please come back during the regular football season as well!!
"Insufficient elevator capacity"
The proximity to the FlatIron Mall was great and we enjoyed the shopping which was our primary focus for this trip. The property is lovely except it is lacking appropriate elevator capacity with only two elevators and no stairwell from the lobby. We spent too long waiting for an elevator only to find that it was already too full to get on. There was […] confusion about the breakfast tickets which were not well explained at check-in. Read moreGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for taking the time to let us know about your recent stay with us. We always appreciate both the good and the bad comments. I have passed on your comments about the elevators to our Chief Engineer, and will discuss the issue with the breakfast coupons with our Front Desk. Thanks so much for your business, and we would love to see you back here so that we can give you a better experience.
"close to golf 10 minutes to Boulder"
enjoyed the atmosphere and the staff. Would stay again.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thanks for your kind comments, and we look forward to welcoming you back to the Renaissance!
"Beautiful Hotel"
The hotel makes a great first impression. We enjoyed the BBQ/Jazz night. The food was delicious prepared by the hotel restaurant. It seems many of the local also come to the hotel for a great meal. Our bedroom was rather warm regardless of the 69 degree air setting. It could have been the adjoining bathroom had two doors. We also heard all water movement […] from the adjoining room or the room above ours. Sound proofing of pipes is needed. Even with that we would stay here again because the place is beautiful, the room is spotless, the bed comfortable, the staff incredible and the food unmatched compared to all other hotels. Read moreGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your kind comments about your recent stay with us. We are thrilled that you had a pleasant stay and we hope to see you back here in the Broomfield area. I have passed on your comments to our Engineering Department so that they can take a look at the situation. Thank you.
"Very, very disappointing"
When we checked in I asked to use a luggage cart and they said the bellman would be out front to help. I began unloading our car and the bellman helped everyone that arrived, except for us. Other customers were allowed to used the luggage cart. I am 65 years old and would of really appreciated a luggage cart or bellman. It took 5 trips to the car for […] me to get my luggage in. I was on the road for 10 days. Your was the only property that was with out a cart for us to use. Your bellman only helps who he wants. Read moreGenuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel We sincerely apologize for this situation that you experienced during your stay with us. This has been discussed immediately with our Front Office staff to ensure that this does not occur again. Thank you, though, for taking the time to let us know where we did not meet our typical standards.
"Wonderful place"
Everything was more than expected. Only drawback was the low water pressure from the bathroom sink, shower pressure was great.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your review of your recent stay with us. We are so happy to hear that you had a great visit, and we do hope to welcome you back in the future. I have passed on your comments about the water pressure to our Chief Engineer. Thank for you for taking the time to let us know.
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel, good location."
Hotel itself is very nice - recently updated, clean rooms, etc. Our only gripe was that the A/C unit in our room didn't seem to work. We set it to 60 degrees before going to bed around 10:30 and woke up sweating at 2 a.m. in an 85 degree room. The overnight front desk clerk was very helpful in moving us to a different (and cooler!) room at about 2:30 […] in the morning. Hotel location is great - convenient for both Boulder and Denver. Read moreGenuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thanks for your comments about your stay with us, and we truly apologize that the AC was not functioning correctly. We are glad that we were able to move you to a different room, but am sorry for the inconvenience that this must have caused you. Thank you.
"Great Deal"
Great hotel experience. One of the best we've ever stayed at.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your kind comments about your stay and your breakfast in Flatz restaurant. We truly appreciate you taking the time to do this. I have forwarded on your comments about the water pressure to our Chief Engineer and he will look into it. Thank you.
"very satisfied"
The most fun and relaxing stay my wife and I have ever had.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel We are thrilled that you had such a great time during your recent stay with us - we look forward to welcoming you back so that you can repeat the experience!
This guest did not leave a comment.Genuine Hotels.com guest review
Hotel was very nice, only complaint was there wasn't a lot of room to get around the pullout sofa in the one room suite. It is in a nice business neighborhood, has a wal-mart nearby. Easy enough to get to Boulder and Downtown Denver.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for review of your recent stay with us. We appreciate your candid comments, and hope to have you return to us in the future.
"Great hotel for families."
The staff is eager to please. Our kids loved the pool and hot tub! We all enjoyed our stay.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for taking the taking the time to comment on your recent stay with us. We are so glad that you and family had such a pleasant experience and we hope to see you back here in the future.
"Bring your billfold"
The hotel itself is beautiful. The location is very nice however it lacks places to eat anywhere close. The front desk staff seemed unhelpful most of the time and were rather rude to our kids. No free Wi-fi except for the lobby area, but you can get it in your room for thirteen dollars per day. Breakfast is fifteen dollars per person. This is not a […] place for families, maybe wealthy businessmen who enjoy wasteing money. The hotel price is reasonable but they ding you for every single thing after that. Four dollars for the bottle of water in the room? I walked one block and got the same one for $1.39 at Wal-Mart. It's a nice place, great location to many sites, and I would say that the maids are the only ones working hard and doing a great job at this hotel. Read moreGenuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your candid comments about your recent stay at the Renaissance. We do apologize that we didn't seem to meet your expectations in all areas and your comments have been shared with the apropriate departments. If you do decide to return to us, please do rememeber that we do have a complimentary shuttle that can take you anywhere within a five mile radius of the hotel. In addition, there are multiple restaurants within 5 minutes of the hotel. Thank you.
"Good alternative to Boulder hotel if car available"
Loved everything except for the fact that they charged $12.99 for Internet (who doesn't provide wi-fi these days?!?) and $16.99 for a movie!Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your comments about your recent stay with us. Please note that we do offer complimentary internet in both our lobby and our business center. This service is also available in Flatz, our restaurant.
"Great family spot"
Our family loved the hotel and area.Genuine Hotels.com guest review
"Good location. Ease of access"
Room was great. Upgraded to the 2 room suite and it was perfect for us. The package had breakfast included and the staff in the restaurant was exceptional. The hotel is very convenient to many areas, Boulder, Broomfield, Westminster. Perfect for our stay.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your kind comments about your recent stay with us. I am so glad that your upgraded suite suited your needs. We look forward to welcoming you back to Broomfield in the future.
"Fanstatic location, modern look & feel"
Great location on the edge of Broomfield (just minutes from DT Boulder). Super comfortable and CLEAN rooms for a great rate! Even for just one, having 2 rooms, 2 tv's and a fridge really helped to make my stay comfortable and feel more like home.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your comments about your recent stay with us. We are so glad to hear that you had such a pleasant stay with us. One tip about parking: we do offer complimentary valet parking, so the next time that you stay with us, please just leave your keys with our bellman, and we will take care of you!
"Beautiful hotel in fabulous Flatirons setting!"
The hotel was beautiful, room was clean and nice layout. Loved the surroundings of Flatirons - we were able to walk over to Benihana for dinner but had many other choices. Would have like to gone to happy hour at hotel but just not enough time to do everything! Pool and hot tub were wonderful - just wish they were 24 hour (although closing at 11pm is […] pretty good compared to most hotels!) All in all, a great stay! Read moreGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thanks so much for letting us know about your stay here this month, and we so happy to hear that you had an enjoyable stay. We look forward to welcoming you back for a future stay.
"Worth the drive."
Very Clean and up to date. Newly Renovated and it looks great. Best of all every staff member treated both me and my 4 kids with respect. Amenities were great. Would recommend this hotel and would stay again when we return. Oh and great views of the mountains.Genuine Hotels.com guest review
Hotel was located next to great restuarants and shopping and was very nice. My only suggestion for improvement would be that they switch out the sheer curtains on the french doors to the bedroom with something that offers more privacy.Genuine Hotels.com guest review
"Great spot outside Boulder"
A last minute decision to stay the night near Boulder was a great decision. Hotel was clean and the staff was great. Only reason I didn't give 5 across the board was because they didn't give us our breakfast vouchers when we checked in so we had to ask about them the next morning and the lobby bar accidentally charged a bill to our room that wasn't […] ours. The front desk was very nice about it and looked into the incident and took care of the charge for us.Honest mistake. We will stay there again the next time we are in the area. Read moreGenuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for taking the time to let us know about your recent stay with us. We were glad to hear that you chose us for your last minute decision! Thanks also about your understanding of the incorrect charge on your account, and are glad that the mistake was fixed promptly. We look forward to welcoming you back in the future to the Renaissance.
This guest did not leave a comment.Genuine Hotels.com guest review
"Splendid CU-Boulder graduation weekend stay"
Everything about this hotel is top notch. All the "Ambassadors" were very congenial. They even left a nice gift bag in our room in honor of our being CU Bolder Grad parents in town for the graduation of our daughter.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel Thanks so much for your kind comments in regards to your stay with us during your child's graduation. We are so glad that we played a part in your celebration weekend.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
THEY WERE DOING UPGRADES ..HAMMERING AND DRILLING TO EARLY AND TO LATE IN THE DAY..I KNOW THERE IS NOT A PERFECT TIME..BUT IF YOU ARE TRYING TO SLEEP IN OR TAKE A NAP..IT WAS ALITTLE TRYING.EVERYTHING ELSE WAS GOODGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for letting us know about your concerns with your recent stay with us, and we apologize that the noise was distrubing. However, I am very pleased to let you know that our refresh of the hotel is now complete, so if you do come back to the area, I hope that you will be impressed with the changes and the quietness!
"We would definitely stay there again!"
My wife and I both enjoyed our stay there! The staff was friendly, the breakfast was great, and the rooms were clean. The bar had a few local beers that were delicious; especially the Milk Stout! I also enjoyed the iPod dock in the room. I put my iPhone on it and we listened to our favorite music while we got ready in the morning. It did take a while […] for the shower to get hot up on the 9th floor, but this was a very minor inconvenience. We will definitely stay here next time! Read moreGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you so much for your kind comments regarding your recent stay with us. We are thrilled that you had such and enjoyable time here at the Renaissance and hope to welcome you back in the future. Thank you also for your note about the hot water; this has been passed onto our Director of Engineering so that he can take a look at it.
"Very nice place..."
Very nice hotel with shopping next door, great location about 15-20 min outside Boulder, CO. My wife and I enjoyed the stay but WIFI costs extra, which was a left-down since most hotels offer free WIFI these days. We give it 5 stars because it is just a great place to stay. Went 1/4 mile down the road to watch a movie at the AMC theatre.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel We are thrilled to read your comments about your recent stay with us. Please remember that when you do come back, we do have complimentary wireless internet access in both our business center and in our lobby. Thank you, and we hope to see you back here soon!
"Great stay. Worth the price."
No gripes. Got there early and they were able to accomodate. Rooms were clean. Staff very friendly and willing to help. Price was right. Would not hesitate to return.Genuine Expedia guest review
Response by Renaissance Boulder FlatIron Hotel We are so glad to hear of your great experience with us recently and it is so nice to hear from our customers about how convenient our location is. Please remember that it only takes about 10-15 minutes to get into Boulder and about 20-25 minutes to get to downtown Denver from the hotel. Thanks again for your comments.
This guest did not leave a comment.Genuine Hotels.com guest review
"Renaissance flatiron Bloomfield co"
The service is unbelievable. So friendly an accommodating. Pool very small. Rooms large and adequately appointed with comfortable and newer furniture. It is in a retail complex so not beautiful surroundings however so convenient to the boulder area, Louisville etc. stay here if u want to be in this area and don't want to spend for st Julian.Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you so much for your kind comments and review of our hotel during your recent stay. We are very proud of our service standards and are thrilled that your experience was a positive one. Please remember that when you are back for a future stay, our complimentary shuttle can take you anywhere within a three mile radius of the hotel. We hope to see you back at the Renaissance!
"Undergoing Renovation"
From the photos and the star rating provided on the hotel website, I thought this would be a nice place for me and my husband to stay for our anniversary weekend. It was a very convenient location. I was a little disappointed that there was no mention on hotels.com or on the hotel's website that they are currently undergoing rennovations. It made for […] a slightly sloppy appearance in the entry of the hotel. Also didn't appreciate the sound of a powersaw to wake up to. The pool and spa were very small. We couldn't even go in the spa because the space was maxed out with 4-5 people in there. Our room was very clean. We had a mountain view king suite, which I thought would have a separate bedroom, but it was all just one large room. It was nice to have the refrigerator. The bathroom was nothing special. Only complaint about the room was that I went to pull a drawer open and the wood face of the drawer came completely off, almost falling on my foot. Luckily I caught it, but would have been very concerned if our small children were with us as it could have easily come down of one of them. I know this review sounds fairly negative, but altogether I would say this is a nice hotel. I would be willing to give it another chance when it is not undergoing rennovations. Read moreGenuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for taking the time to let us know about your recent stay with us. We apologize that your weekend didn't quite meet your expectations, but we would love to see you back at the hotel as the majority of our renovations are complete. Thank you for also letting us know about the issue with the drawer. I have notified our Executive Housekeeper, and we will ensure that this is fixed immeadiately.
"loved it"
we were only here for one night but everyone seemed friendly, and the room was great for us. The hotel was very fancy to a guy like me...Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Wonderfully elegant and comfortable"
I left feeling very pampered after an evening by the fireplace being served a tasty snack! What a great job they do!Genuine Hotels.com guest review
Response by Renaissance Boulder FlatIron Hotel Thank you for your kind comments regarding your relaxing stay with us. Our renovation will be complete this weekend on our restaurant and lounge, so please come back into our new surroundings and enjoy being pampered again!
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