"OK room, but poor services"
I stayed four nioghts in this hotel and am not pareticularly satisfied. The room was quite nice, but nothing worked in this hotel. The refridgerator in my room did not work. They fixed it the second day, but next day it stopped working again. I had brought some drinks and food that got warm and almost destroyed. They also boast about free multimedia […] in the room, but the system did not work (e.g. movie on demand, different TV-channels etc). The Wi-fi was slow and useless - not even good for checking e-mails etc. The last day, also the air-condition stopped working and the temperature in the room became unpleasant. The staff at the hotel said they were sorry, but did not do anything to fix the problems (the fridge was fixed and remained working for half a day....). The last day I did not get the room cleaned because I was in the room when they came to clean the room, and they did not have time to come back later. Glasses, cups and cutlery was all plastic and disposable and I guess this is not good in these days of environmental focus. For a hotel in this price range, I expect more, so I would advice against booking at this hotel. On the positive side, the hotel is located very close to the metro station, although the area itself is not very interesting. Read moreGenuine Hotels.com guest review
"Great all-purpose hotel ; highly recommended"
We had stayed in Suite Novotel, Berlin, prior to this, and that's why we booked here. Suite Novotel rooms are spacious and extremely family-friendly, with their clever central module with bath, shower, two washbasins, WC, microwave and fridge. The beds - one double. one single and a pull-out bed - were comfortable. As in Berlin, we cut costs by eating […] in our room most evenings - there's an excellent Spar one block away, and other shops too. Breakfast is not provided - you can buy it if you choose ; we never did - but good coffee and not-too-bad cake are, at no charge. Staff were unfailingly helpful and pleasant. The hotel is in a fairly quiet street very close to a metro four stops from central Vienna - the journey is less than ten minutes, and the metro is very cheap. For what you get, this hotel is very good value for money, and that helps in what is a very comfortable, clean, attractive and interesting but also rather expensive city. We are firm fans of Suite Novotel Wien, and would recommend it to anyone. Read moreGenuine Expedia guest review
"Away from centre but easy transport links"
Good clean hotel and helpful staff. Not in the centre but metro station is just 100m away so easy to get around.Genuine Hotels.com guest review
"A good value stay for our family"
We stayed for 4 nights and 4 days during a stay in Vienna. The room was of a modest size for me, my partners and our two 4 year olds although if it had just been the two of us it would have been plentiful. The room was clean as were the bathrooms. A seperate bath and shower were provided and the toilet was seperate from these which was great for us. […] A few signs of wear and tear but nothing to make the room unseemly/unhygenic. One of our favourite features was the room partition so when the kids were asleep we still felt like we had our own living space.Breakfast was great. One thing they don't advertise which was great was their free movies and music. There was a choice of 36 English movies (all pretty current) suitable for us and a few for the kids which was completely free. It really made our evenings and you can sit in the bath and still see the TV which is great! They do have wi-fi but it's not a great signal. However they have a free to use computer downstairs with a printer which was so handy for printing out our boarding passes the night before. Staff were always friendly and polite to us, the breakfast lady made the effort to talk to us and try to give us some more ideas of things to do in Vienna with the kids as well as giving them a few gifts on behalf of the hotel (pencil cases and a dinosaur building kit!) which was appreciated. Special thanks to the man working the desk on the Wednesday night as he went above and beyond including lending us his phone charger. Read moreGenuine Expedia guest review
"Spacious but basic"
Great location for business. The rooms are very spacious and offer everything you would expect. Down side is that there is no restaurant in the hotel and not much choice for eating in the close vicinity.Genuine Hotels.com guest review
Very professional welcoming staff, wonderful breakfast and nice toy gift for our children, (3yrs/4yrs) We would definitely stay againGenuine Expedia guest review
Overall we enjoyed our stay at Hotel NovotelGenuine Hotels.com guest review
"Adequate value for money considering location"
A little difficult to locate on our first visit to Vienna. Some distance from town centre, and the numerous beautiful attractions on offer.Genuine Hotels.com guest review
"Nice Hotel bad receptionist"
We asked for a tour to BudaPest in the morning to a receptionist and he said is booked already no more tour to there, when we return afternoon we asked another receptionist and he got the tour for us, previuslily we asked the first receptionist about a close convenience store it was 10 min before 7 pm he said they close at 7 pm, next day we went to […] the convenience store and found out they close at 8 pm... Read moreGenuine Hotels.com guest review
"Good for business"
Very clean, spacious room with good facilities. Ideal for a business traveller.Genuine Expedia guest review
"Great family-friendly base to explore Vienna"
The staff were very helpful and always willing to meet our every need including catering for food allergies in one of our chilldren. The hotel is immaculate with great facilities such as free washing machines. The staff helped us navigate our daily trips into Vienna and get the most out of our days. We really enjoyed the breakfasts . The children enjoyed […] free movies each night after a busy day out. Read moreGenuine Expedia guest review
"Perfect and cofortable hotel"
Very comfortable and claen hotel.Kitchen box.Good breacfast.Own two leval parcing.Near to metro station.Every day cleaning.Genuine Hotels.com guest review
"Good value for the money"
We've stay in the hotel for two nights during our family trip to Austria. Nice hotel, located next to the subway station, three stops from the city center. Breakfast is fine, ladies working on reception are very nice and helpful. I would definitely recommend it for short city vacation or business trip.Genuine Hotels.com guest review
"Handy to Vienna and very close to Train"
Very comfortable hotel. Handy to train station - only 5 minutes to Vienna Central. Great buffet breakfast. Very friendly hotel staff.Genuine Hotels.com guest review
"Worth for the money"
Hotel is on a good location close to the city centre with good metro connection. Quit environment with good acess with the car.Genuine Hotels.com guest review
Layout of the bathroom was odd and the doors could offer more privacy. Otherwise location was convenient and breakfast good.Genuine Hotels.com guest review
Great hotel for the price. Get a nice large queen bed with desk and great walk in shower and seperate tub. Very cleaned and free wifi was a nice bonus. Only thing is its bit outside of the main city downtown but only 10min subway ride (the station is just across the street and was very safe at night to take). Only annoying thing was they had no iron […] available to use for one of the days there as they only have 4 in total which were all out. Overall it was a great place to stay for price but recommend getting the iron asap if you need for the next day. Read moreGenuine Hotels.com guest review
"Feeling at home"
I have a very pleasant stay at the hotel. The breakfast is nice, the room is very modern and spacious, the kitchen corner and the laundery room is a bliss. I have clean clothiing to carry on my journey instead of a big bag of dirty clothing, a big problem solved. The location is good with the metro station at the end of the street. The only drawback […] is that the pillows are too soft. Read moreGenuine Hotels.com guest review
"BOM CUSTO - BENEFICIO"
BOAGenuine Hotels.com guest review
"Esperienza da non ripetere"
Buona la camera, buona la posizione, scadente il servizio, pessima la pulizia, su 5 notti camera pulita 1 volta. Assenza di personale poliglotta e assenza di telecamere, di assicurazione per furti o altro, infatti mi hanno rubato la borsa con dentro tutto, accanto alla reception e nessuno si è degnato di darmi un aiuto. Capodanno 2015 auguriGenuine Hotels.com guest review
Цена -качество! Станция метро в 100 метрах от отеля. До центра Вены 4 остановки. Очень удобно.Большой номер с разделяющими зоны ширмами, ванна и душ. В номере есть микроволновая печь и чайник.Genuine Hotels.com guest review
"Vienna bellissima, hotel modesto"
Hotel in posizione strategica, a 1 minuto a piedi dalla fermata della metro e a 5 minuti di metro dal centro, alla fermata della metro c'è anche un piccolo negozio di alimentari. Io non ho trovato nessuno che parlasse italiano. Camera grande ma arredamento datato, il bagno è grande come quello degli aerei (non è un modo di dire) mentre doccia e vasca […] sono in un'altra stanza, letti con materassi durissimi e scomodi, cuscini in gommapiuma. Parcheggio in hotel a 13 euro al giorno, colazione decorosa ma stanza piccola e con posti a sedere insufficenti. Nel complesso, anche considerando la comodità di collegamento al centro, penso si possa trovare di meglio. Read moreGenuine Hotels.com guest review
"Standardhotel mit gewissen Einschränkungen"
Wir haben zu dritt 6 Tage in Wien verbracht. Das Hotel liegt etwas außerhalb von der Innenstadt, aber die Ubahn hat eine Haltestelle ganz in der Nähe, sodass man auch innerhalb von 15 Minuten in der Innenstadt ist. In direkter Umgebung gibt es Wohnungen und Büros, leider nicht viel anderes und auch kaum Restaurants. Das Hotel selber ist ein reines Suite […] Hotel, die Zimmer damit für 3 Personen auch ausreichend groß. Die Ausstattung der Zimmer ist allerdings spartanisch und Sanitätanlagen hatten das Flair und die Größe einer Zugtoilette. Die Fenster gehen auch im 8. Stock noch vollständig auf, mit Kindern also aufpassen! Die Zimmer sollten WLAN und mit Film/Musik/Spiel Entertainment ausgestattet sein. Dies ist leider nicht zutreffend. Das WLAN hat maximal 50% der Zeit überhaupt funktioniert und dann leider auch sehr fehlerbehaftet. Entertainment ´gab es nur in Form von 20 Kabelsendern aller Sprachen. Der Fitnessraum ist klein (zwei Crosstrainer) und nur durch den Frühstücksraum erreichbar. Mit dem Service kann man zufrieden sein, aber man sollte keine besonderen Leistungen erwarten. In Summe also ok für den Preis, den wir über Hotels.com bezahlt haben... zum Standardpreis aber deutlich überteuert und für uns auch nicht nochmal. Read moreGenuine Hotels.com guest review
"Problem s internetom"
Ocjena je niža jer internet nije radio, a to je bio preduvijet za naš dolazak. Osoblje se nije potrudilo da to riješi. Ostalo je bilo ok.Genuine Hotels.com guest review
recepcineri nezainteresirani za pomoc gostu , neljubazni i nitko ne pozdravlja,sobe ciste ali u losem stanju ibis za klasu bolji od novotela !nikad vise u novotelGenuine Hotels.com guest review
"The stay in here is great."
This hotel is very close to exhibition center (messe). We could go to our conference in ten minutes. It is also very near the underground station. By taking underground for 4 stops, we can reach center of old town. A supermarket is very close to the hotel. The hotel's room is large and comfortable.Genuine Hotels.com guest review
"Family from Hungary"
Novotel ExMesse has a good location in Vienna. It is very closed to Prater and to a Metro-station (line 1) as well. So this means a good connection with the citi-centre. The staff was very nice and helpful. Hereby thank You again for the guy at the reception for the tablets because of tooth-aches. Room and breakfast was correct. There are several supermarket […] and shop in the area. Finally we had a good long-weekend in Viena and it was a part in that our hotel. We can offer it ! Read moreGenuine Hotels.com guest review
"Ottima posizione e qualità dei servizi offerti"
Ottima posizione sia per il suo raggiungimento ( viabilità stradale ) che per gli spostamenti in città( fermata metrò U1)nonchè per la tranquillità. Ottimi i servizi offerti camera confortevole, pulizia, garage, accesso internet, colazione internazionale. Personale professionale e cordiale.Genuine Hotels.com guest review
"Freundliche grossse familienzimmer, beste lage wie"
Tolle grosse familienfreundliche zimmerGenuine Hotels.com guest review
"Familj med 2 barn"
Helt ok hotell med bra sängar, rent och mycket god frukostbuffé (frukostpersonalen var lite vimsig). Mycket nära till tunnelbanan som på bara några minuter tog oss in i centrum. Rummet var lite slitet men rent. Vi hade en suit för en familj på 4 personer och det var lagom stort. Litet kylskåp, tekokare.. Kan tänka mig att bo där igen.Genuine Hotels.com guest review
"Super Hotel mit super personal, jederzeit wieder!"
Die Zimmer sind spitze (eigener kleiner Kühlschrank, eigene Microwelle und Wasserkocher, kleine "Kochnische", grosser Tisch mit Stühlen, Bad mit Wanne und Dusche, WC seperat), das Personal super, zuvorkommend, freundlich, hilfsbereit. Das Hotel liegt in einer stillen Seitenstrasse, aber total nah an der U1 (Vorgartenplatz), man muss nur die Strasse […] runterlaufen. Würde das Hotel sofort wieder buchen! Read moreGenuine Hotels.com guest review
"Week and a Vienna"
Ottimo hotel,zona centrale buona e varia la colazione inclusa, camera spaziosissima da consigliare per un bellissimo week and a ViennaGenuine Hotels.com guest review
"super für Städtetrip"
Hotel ist super gelegen. U-Bahn vor der Haustür und den Prater kann man zu Fuß erreichen. Die Zimmer sind groß und komfortabel und sehr sauber. Das einzige Problem ist die Größe des Frühstücksraumes und Personalmangel zur Frühstückszeit. Besonders für größere Gruppen unangenehmGenuine Expedia guest review
"Modernes Hotel mt hervorragender Verkehrsanbindung"
Superfreundliches Personal, bei allen Problemen behilflich. Und das allerbeste: den Weg von Ihrem Hotelzimmer zum Stefansplatz können Sie mit der U1 in gerade Mal 10 Minuten zurücklegen. In der Umgebung ein Café, ein Thai, ein Italiener und diverse Lebensmittelgeschäfte.Genuine Expedia guest review
"Ruhiges zentrumnahes Hotel"
Das Hotel befindet sich direkt bei einer U- Bahnstation, nur wenige Stationen vom Stephansplatz entfernt, somit sehr gut für die Erkundung der Stadt geeignet. Große und schöne Zimmer, auch für Familien mit 2 Kindern gut geeignet. Lediglich der Frühstücksraum ist etwas zu klein, es kommt zu Wartezeiten ... Am Buffet ist jedoch alles da, was man so braucht, […] gute Qualität... Read moreGenuine Expedia guest review
"Sehr gutes Hotel"
Alles perfekt, Zimmer sauber u groß, Personal nett und entgegenkommend, Frühstücksbuffet überragendGenuine Expedia guest review
Hotel muito bomGenuine Hotels.com guest review
センターからは少し離れていますが、地下鉄U1の駅(Vorgartenstrasse)が歩いて１分程度のところにあり大変便利でした。部屋は広く清潔で過ごしやすかったです。Genuine Hotels.com guest review
Schöne große Zimmer, Personal sehr freundlich u. hilfsbereit - coole WienerGenuine Expedia guest review
部屋は清潔で広く、バスタブもあり満足。ただし宿泊後半にはインターネットがつながらなくなった。また、エクスペディアではコインランドリー有になっていたが、その設備は無い。Genuine Expedia guest review
"Gutes Hotel zum günstigen Preis"
Geräumiges Zimmer für eine Familie mit zwei Kindern.Genuine Expedia guest review
Spatious rooms, with a rather basic "airplane-like" bathroom.Genuine Expedia guest review
boa localizacao, metro em frente ao hotel, café da manha bom, bom custo beneficioGenuine Hotels.com guest review
Stort rum. Bra frukostbuffé. Tack vare att det var fint väder kunde man även sitta ute med frukost. Nära till U-bahn röd linje . Det mesta var positivt. Lite minus: Trögt WiFi och städningen kunde kanske varit något bättre.Genuine Hotels.com guest review
"Sehr schlecte Preis-Leistung Verhältnis + Unsauber"
Where to start? This hotel was abysmal, especially in terms of price/value. It is in a run down part of the city. Dingy check-in which doubles as the hotel bar, check-in staff surly and not at all friendly. Ostensibly non-smoking floor but palpable stench of stale cigarette smoke everywhere, cigarette burn marks over every table surface in the room. […] The lumpiest pillows and duvet I have ever seen, toilet that stank of urine. No iron in room an not possible to order on to the room, guests have to go to an ironing room where there is a single iron for the entire hotel, stand in queue with other business travelers to iron shirts for the week. The rooms had free wifi but why bother, it was so slow as to be unusable and I had to resort to using 3G data roaming. To add insult to injury breakfast (13 €) not included in a very steep room rate of 250 € per night. The only positives: very large rooms, quiet at night, 100m from Vorgartenstrasse subway station. Read moreGenuine Expedia guest review
"GUTE LAGE ! GUTES FRÜHSTÜCK! NETTES PERSONAL!"
2 Tage Wochenendaufenthalt Städtetrip in Wien gewesen ! Kann diese Hotel nur weiterempfehlen da es unsere Erwartungen übertroffen hat!Genuine Expedia guest review
링 안에 있는 호텔 대비 가격은 저렴하지만 지하철 3~4정거장이면 링으로 들어갈 수 있어서 상대적으로 저렴한 가격에 좋은 위치의 호텔을 이용할 수 있었습니다. 더욱이 빈에서 유명한 립 맛집인 Strand Cafe를 가기에 좋은 위치여서 더욱 만족스러웠습니다. 조식을 이용하지 않았는데 아침에 로비에서 커피와 간단한 빵을 이용할 수 있게 되어있어 매우 유용했습니다. 객실도 넓고 시설도 좋아서 정말 만족스럽게 숙박했습니다. 한 가지 아쉬운 점은 와이파이 신호가 너무 약해서 인터넷 검색에는 좀 불편했습니다.Genuine Hotels.com guest review
Mycket bra hotell, stora rum, ok frukost, trevlig och hjälpsam personal, 100 m från Tunnelbana och 3 stationer till cityGenuine Hotels.com guest review
"Bra hotell nära tunnelbana."
Bra läge nära tunnelbana och knutpunkt till flygplats. Bra stora funktionella rum. Hjälpsam personal.Genuine Hotels.com guest review
"Soggiorno a Vienna"
Città accogliente, persone socievoli e mezzi pubblici molto efficienti. Per un soggiorno di tre giorni indispensabile la Vienna Card.Genuine Expedia guest review
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