All hotels in Vienna, Austria
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 395 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.8

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Needs a refurb"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We have stayed in various Suite Novotel previously, and you know exactly what you are going to get in terms of room design. They suit us well with two teenage children, with adequate beds and a small fridge. This one, however, is looking very worn and tatty. Our room did not even have the doors to the bathroom. Breakfast was a total scrum, and not terribly well organised. Location was OK, good for a 10 minute walk in the evening to Prater, and an easy tube ride to Stephansplatz.
Genuine Expedia guest review
Other trip Aug 19, 2014
Devon Man
GB
5.0 / 5Outstanding
"GREAT Hotel! AMAZING rooms!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the best rooms i ever seen! Superbly equipped, comfortable, indulging. A pleasure! (No bathroom door if you mind, we didn't).Right next to the giant amusement park and 20 minutes from the airport. We have no idea relative to the city center.
Genuine Hotels.com guest review
1 night family trip Jul 24, 2014
Yoed
IL
5.0 / 5Outstanding
"Close to metro station"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Convenient location, although not in the city, close to metro station.
Genuine Expedia guest review
Other trip Jul 16, 2014
A Traveler
AU
5.0 / 5Outstanding
"Wholeheartedly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in this hotel 8 nights and tremendously enjoyed our stay . The location is great, just one block away from the subway station on U1 line. It takes you less than 15 minutes and you are on Stephansplatz. The room is awesome, with a kitchenette, refrigerator, microwave, kettle, etc. We did not take a breakfast (the cost of 13Euro/person seems to be quite high), so I can't comment on the quality of breakfast. In any case, a big supermarket Eurospar is just across the street.
Genuine Hotels.com guest review
7 night business trip Jun 20, 2014
AO
IL
1.0 / 5Poor
"Racist behaviour from staff. Poor overall service."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Would not recommend this hotel. I checked in on the 19 June 2014 and I witnessed one of the bar/reception staff being racist. He loudly asked one of the guest if they were Chinese ( luckily he wasn't ) and then went on making random noises mocking the Chinese. I was just by the reception and he was saying it loud enough for the entire lobby to hear him. When he noticed that I overheard this, instead of apologising he just starred at me challenging me to react - I am Singaporean of Chinese ethnicity. This behaviour is unacceptable and I found this extremely offensive and rude. Inexcusable and not what I expected from Novotel. General service was also very poor. Another receptionist was not helpful when I asked about general tourist attractions. Instead I was just shoved a whole bunch of brochures. Simple request such as a change of towels were ignored. When I called the reception again, I was asked to come down and collect it. There wasn't even an apology for not bringing it up at first. The rooms are at least decent size. A little dated but clean. Location is good, it's right next to the metro station. Breakfast was good too. Also as a warning. The bathroom has no door so if you're not a couple it's a little awkward. I would not however come back or recommend. It almost ruined my holiday. Racist behaviour from the particular Novotel staff and poor overall service. I'd recommend everyone stay well away.
Genuine Hotels.com guest review
2 night family trip Jun 19, 2014
A Traveler
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was in great location as we stayed because of the Vienna marathon. It is also 50m from metro station so really easy to get into city centre. The hotel was very clean and all the staff very courteous and helpful. Room was large and spacious with separate toilet and bathroom - bathroom had no door which we found a little odd but not really a problem.
Genuine Expedia guest review
Other trip Apr 22, 2014
Rob
GB
3.0 / 5Good
"just ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Room card doesn't work during check-in for 3 times!! Then once a day u need to 'charge' room card, it continues for 2 days. WI-FI is slow, gym room is lack of maintenance, others r fine, overall ok of the hotel. Room doesn't suit for twin traveller, it suits couple and family better.
Genuine Hotels.com guest review
5 night business trip Nov 7, 2013
Wayne
IE
4.0 / 5Excellent
"Basic but nice sized room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Technical problems spoiled the experience. The door wouldn't lock; the gave another guest the same room; the "free" movies didn't work. Other than that it was fine.
Genuine Hotels.com guest review
3 night business trip Nov 3, 2013
Richard
IE
4.0 / 5Excellent
"Not bad !"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Did not exactly meet expectations - charged for parking and breakfast - didnt know it but thats my mistake. Close to the metro so connecting to places wasnt an issue. The reception was ok not exactly welcoming..could be better.
Genuine Hotels.com guest review
3 night family trip Oct 3, 2013
A Traveler
IE
5.0 / 5Outstanding
"Great stay at the suite novotel Wien city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
spent 5 nights during the end of august 2013 at suite novotel Wien city and the experience was terrific. Staff were both friendly and very helpful and would help with anything no matter what the problem,rooms were really spacious with a seperate toilet room as well as a walk in shower and a nice sized bath with additional shower mixer. There was a Small kitchenette which was really well laid out and most importantly for us Brits you also got the use of a kettle. Excellently located to both a huge eurospar and the vorgartenstrabe station which is on the u1 line,only 1 stop from the prater theme park (praterstern station) where you can get connections to anywhere in the city as well as a connecting s7 train to Vienna international airport. Vienna is a fantastic city which we enjoyed more than what we thought we would,at no time did we feel unsafe during our stay and we was venturing out at all sorts of times. There's Many attractions to keep the whole family amused and I highly recommend this destination to the point I'd like to return.
Genuine Expedia guest review
Other trip Sep 5, 2013
dave
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Really nice hotel for the money. One block from subway and grocery store. Limited parking, hard beds, bad pillows. Nice to have air that worked and microwave. Would recommend.
Genuine Hotels.com guest review
4 night trip Aug 16, 2013
Bill k.
CA
5.0 / 5Outstanding
"Quality and great value of money."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
An overall pleasant stay. the room for four people was a little bit small. no much space to move around but as i understand that's the general rule for Paris hotels. There was just one minor incident with a housekeeper who was keeping knocking on our door, on our last day, in order to see whether she could start cleaning the room. It was a little bit strange, because we were leaving on that day. She should have known that and waited until after our departure.Also it happened another one morning during our stay.
Genuine Hotels.com guest review
1 night trip Aug 10, 2013
Christos
GB
5.0 / 5Outstanding
"great hotel to be a tourist."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
In the hot weather we had, it was very comfortable that the room had a good air conditioning. Also it was very convenient that it is so close to a tube (metro) station.
Genuine Expedia guest review
Other trip Jul 28, 2013
A Traveler
GB
4.0 / 5Excellent
"Nice express hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Convenient location, didn't have to use our car to commute to the old town, the room had microwave, fridge and electrical kettle. Parking and breakfast could be cheaper though.
Genuine Expedia guest review
Other trip Jul 21, 2013
A Traveler
AU
5.0 / 5Outstanding
"Great Breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a great stay! The breakfast was fantastic and the best we saw in Europe. The room met our needs and the location was perfect right next to a metro stop and several grocery stores.
Genuine Hotels.com guest review
2 night business trip Jun 30, 2013
M and C
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay very much. Great breakfast, very friendly and helpful staff.Great location, only a few meters from metro, where for very little money you can go anywhere in Vienna.
Genuine Hotels.com guest review
1 night trip May 30, 2013
A Traveler
NZ
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Enjoyed our stay it was just beside the underground and we were very happy with our stay.
Genuine Hotels.com guest review
4 night trip May 25, 2013
A Traveler
IE
2.0 / 5Fair
"OK room, but poor services"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I stayed four nioghts in this hotel and am not pareticularly satisfied. The room was quite nice, but nothing worked in this hotel. The refridgerator in my room did not work. They fixed it the second day, but next day it stopped working again. I had brought some drinks and food that got warm and almost destroyed. They also boast about free multimedia in the room, but the system did not work (e.g. movie on demand, different TV-channels etc). The Wi-fi was slow and useless - not even good for checking e-mails etc. The last day, also the air-condition stopped working and the temperature in the room became unpleasant. The staff at the hotel said they were sorry, but did not do anything to fix the problems (the fridge was fixed and remained working for half a day....). The last day I did not get the room cleaned because I was in the room when they came to clean the room, and they did not have time to come back later. Glasses, cups and cutlery was all plastic and disposable and I guess this is not good in these days of environmental focus. For a hotel in this price range, I expect more, so I would advice against booking at this hotel. On the positive side, the hotel is located very close to the metro station, although the area itself is not very interesting.
Genuine Hotels.com guest review
4 night business trip Apr 8, 2013
Erik
IE
5.0 / 5Outstanding
"Great all-purpose hotel ; highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had stayed in Suite Novotel, Berlin, prior to this, and that's why we booked here. Suite Novotel rooms are spacious and extremely family-friendly, with their clever central module with bath, shower, two washbasins, WC, microwave and fridge. The beds - one double. one single and a pull-out bed - were comfortable. As in Berlin, we cut costs by eating in our room most evenings - there's an excellent Spar one block away, and other shops too. Breakfast is not provided - you can buy it if you choose ; we never did - but good coffee and not-too-bad cake are, at no charge. Staff were unfailingly helpful and pleasant. The hotel is in a fairly quiet street very close to a metro four stops from central Vienna - the journey is less than ten minutes, and the metro is very cheap. For what you get, this hotel is very good value for money, and that helps in what is a very comfortable, clean, attractive and interesting but also rather expensive city. We are firm fans of Suite Novotel Wien, and would recommend it to anyone.
Genuine Expedia guest review
Other trip Apr 13, 2013
Ian
GB
4.0 / 5Excellent
"Away from centre but easy transport links"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good clean hotel and helpful staff. Not in the centre but metro station is just 100m away so easy to get around.
Genuine Hotels.com guest review
2 night family trip Apr 1, 2013
A Traveler
GB
5.0 / 5Outstanding
"A good value stay for our family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for 4 nights and 4 days during a stay in Vienna. The room was of a modest size for me, my partners and our two 4 year olds although if it had just been the two of us it would have been plentiful. The room was clean as were the bathrooms. A seperate bath and shower were provided and the toilet was seperate from these which was great for us. A few signs of wear and tear but nothing to make the room unseemly/unhygenic. One of our favourite features was the room partition so when the kids were asleep we still felt like we had our own living space.Breakfast was great. One thing they don't advertise which was great was their free movies and music. There was a choice of 36 English movies (all pretty current) suitable for us and a few for the kids which was completely free. It really made our evenings and you can sit in the bath and still see the TV which is great! They do have wi-fi but it's not a great signal. However they have a free to use computer downstairs with a printer which was so handy for printing out our boarding passes the night before. Staff were always friendly and polite to us, the breakfast lady made the effort to talk to us and try to give us some more ideas of things to do in Vienna with the kids as well as giving them a few gifts on behalf of the hotel (pencil cases and a dinosaur building kit!) which was appreciated. Special thanks to the man working the desk on the Wednesday night as he went above and beyond including lending us his phone charger.
Genuine Expedia guest review
Other trip Feb 24, 2013
Mark
GB
5.0 / 5Outstanding
"Spacious but basic"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great location for business. The rooms are very spacious and offer everything you would expect. Down side is that there is no restaurant in the hotel and not much choice for eating in the close vicinity.
Genuine Hotels.com guest review
2 night business trip Feb 12, 2013
A Traveler
GB
5.0 / 5Outstanding
"Family stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very professional welcoming staff, wonderful breakfast and nice toy gift for our children, (3yrs/4yrs) We would definitely stay again
Genuine Expedia guest review
Other trip Jan 27, 2013
Juli
AU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Overall we enjoyed our stay at Hotel Novotel
Genuine Hotels.com guest review
3 night family trip Dec 13, 2012
A Traveler
CA
4.0 / 5Excellent
"Adequate value for money considering location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
A little difficult to locate on our first visit to Vienna. Some distance from town centre, and the numerous beautiful attractions on offer.
Genuine Hotels.com guest review
2 night trip with friends Dec 6, 2012
Kevin
NZ
4.0 / 5Excellent
"Nice Hotel bad receptionist"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We asked for a tour to BudaPest in the morning to a receptionist and he said is booked already no more tour to there, when we return afternoon we asked another receptionist and he got the tour for us, previuslily we asked the first receptionist about a close convenience store it was 10 min before 7 pm he said they close at 7 pm, next day we went to the convenience store and found out they close at 8 pm...
Genuine Hotels.com guest review
4 night romance trip Sep 11, 2012
A Traveler
CA
4.0 / 5Excellent
"Good for business"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean, spacious room with good facilities. Ideal for a business traveller.
Genuine Expedia guest review
Other trip Oct 15, 2012
A Traveler
GB
5.0 / 5Outstanding
"Great family-friendly base to explore Vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff were very helpful and always willing to meet our every need including catering for food allergies in one of our chilldren. The hotel is immaculate with great facilities such as free washing machines. The staff helped us navigate our daily trips into Vienna and get the most out of our days. We really enjoyed the breakfasts . The children enjoyed free movies each night after a busy day out.
Genuine Expedia guest review
Other trip Sep 25, 2012
A Traveler
AU
5.0 / 5Outstanding
"Perfect and cofortable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable and claen hotel.Kitchen box.Good breacfast.Own two leval parcing.Near to metro station.Every day cleaning.
Genuine Hotels.com guest review
3 night trip Sep 6, 2012
Radostina
IE
5.0 / 5Outstanding
"Good value for the money"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We've stay in the hotel for two nights during our family trip to Austria. Nice hotel, located next to the subway station, three stops from the city center. Breakfast is fine, ladies working on reception are very nice and helpful. I would definitely recommend it for short city vacation or business trip.
Genuine Hotels.com guest review
2 night family trip Aug 25, 2012
Yevgeny
IL

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Lyoness Lyconet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All is good
Genuine Hotels.com guest review
3 night business trip Jun 25, 2015
Marco
IT
4.0 / 5Excellent
"Good choice"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
a good choice for staying, with a metro station next to it.
Genuine Hotels.com guest review
4 night family trip Jun 19, 2015
Aristidis
GR
5.0 / 5Outstanding
"Spacious room, nice location."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very comfortable stay for 5 nights. Close to the U1 vorgartendtrasse station which is just 2 stations from VIC and three stations from Stephanplatz. Safe and quiet neighbor. Very spacious and clean room with good price. will stay at this hotel again.
Genuine Hotels.com guest review
5 night business trip Jun 14, 2015
A Traveler
KR
4.0 / 5Excellent
"Bom Hotel em Viena"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Um bom hotel, quartos sempre limpos e roupas de cama de excelente qualidade, frigobar, jarra eletrica para aquecer água e micro ondas. Situado em bairro residencial não central mas muito próximo a metro e a supermercados. Estavamos em 3 adultos bem acomodados em um só quarto (uma cama de casal e uma de solteiro). Utilizamos a garagem para o carro pagando uma taxa para cada dia o que valeu pela segurança.Sentimos falta de um maior entrosamento entre os atendentes e nós, hóspedes. Para conseguirmos um mapa da cidade precisamos pedir a eles já que a estante com os mesmos ficam do lado de dentro do balcão e em momento algum nos ofereceram ou disponibilizaram informações sobre a cidade.
Genuine Hotels.com guest review
5 night family trip Jun 11, 2015
Silvia Leni
BR
5.0 / 5Outstanding
"gewohnte Novotel-Qualität"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
ruhiger Innenhof zum Frühstücken, zwischen Donau und Donaukanal, nah am Prater, gewohnte Novotel-Qualität - auch mit dem Rad gut gelegen...
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
Norbert
DE
5.0 / 5Outstanding
"Familien-City-Kurztrip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Zimmer sind schon etwas in die Jahre gekommen, Service nach wie vor sehr freundlich und hilfsbereit und Frühstück sehr ausgewogen und gut. Wir sind gerne im Suite Novotel!
Genuine Hotels.com guest review
3 night family trip May 23, 2015
A Traveler
DE
5.0 / 5Outstanding
"very very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
훌륭한 내부 시설 위치 서비스 모든것이 좋다 지하철 바로 근처, 근처 대형 수퍼, 시내와의 접근성까지도 좋다
Genuine Hotels.com guest review
5 night family trip May 19, 2015
Soohong
KR
5.0 / 5Outstanding
"Viena linda"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Maravilhosa , estaçao de metro com saida em frente a rua do hotel, distante apenas 150metros. supermercados e um mercadinho ao lado da saida do metro que funcionava ate ás 23hs. do metro para a catedral 02 paradas. Como o apto possuia microondas e chaleira , comprei os ingredientes do meu cafe no supermecado , pois achei o cafe do hotel caro , 14 euros .
Genuine Hotels.com guest review
5 night trip with friends May 13, 2015
JOSE EVEMIRALDO BATISTA
BR
5.0 / 5Outstanding
"Schönes Mittelklassehotel zum attraktiven Preis"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Das Hotel ist nur 1 U-Bahnhof vom Prater und 4 vom Stephansplatz entfernt. Also in weniger als 15 min in der Innenstadt. Das Hotel selber ist modern, sauber und gut unterhalten. Das Frühstück ist reichhaltig und auch am Schluss gibt es den vollen Auswahl. Die Anzahl Sitzplätze sind aber eher knapp bemessen. Das Preis/Leistungsverhältnis ist sehr gut, wobei anzumerken ist, dass wir während Auffahrt, der ESC, der Lifeball und das Sommernachtskonzert der Wiener Philarmoniker dort waren.
Genuine Hotels.com guest review
4 night family trip May 13, 2015
A Traveler
CH
3.0 / 5Good
"Medelbetyg"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Dålig luftkonditionering och stora tjocka kuddar gjorde det svårt sova.
Genuine Hotels.com guest review
3 night family trip May 14, 2015
Anette
SE
5.0 / 5Outstanding
"Kan anbefales !!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Skønt hotel der lå i rolige omgivelser, tæt på U-Bahn. Fin afstand til centrum/seværdighederne. Rent og fin komfort og virkelig god service i receptionen. Kan varmt anbefales. Gode parkeringsforhold (mod betaling)
Genuine Hotels.com guest review
4 night trip with friends May 13, 2015
Pia
DK
4.0 / 5Excellent
"wien im Mai"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
trotz Nachfrage gab es kein (eigentlich zugesagtes) kostenloses Mineralwasser im Zimmer, Frühstück mäßig, Rest sehr gut
Genuine Hotels.com guest review
3 night family trip May 13, 2015
A Traveler
DE
2.0 / 5Fair
"Für Kurzurlaub und Studienreisende"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Nüchtern, Zweckmäßiges Hotel ohne Schnörkel. Gute Verkehrsanbindung, Service gut, Personal höflich und hilfsbereit. Preis/Leistung sind ok.
Genuine Hotels.com guest review
Response by Suite Novotel Wien City (ex Messe)
Sehr geehrte Gäste! Herzlichen Dank für Ihre Bewertung hier. Mit Freundlichen Grüßen Thomas Fietzke Resident Manager
1 night family trip May 9, 2015
Karl-Heinz
DE
3.0 / 5Good
"lingua italiana sconosciuta"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
abbiamo soggiornato quattro notti in questo hotel con bambini,ottima posizione perche si trova a cinquanta metri dalla fermata della metro in tre minuti arrivi in centro,buona la colazione anche se l'attesa per un tavolo libero supera il quarto d'ora a causa della sala colazione piccola.rapporto qualità prezzo buono .tranne paul nessuno parla italiano'o almeno fanno finta di non capire
Genuine Hotels.com guest review
Response by Suite Novotel Wien City (ex Messe)
Cari ospiti! Grazie per la buona recensione Cordiali saluti, Vienna Thomas Fietzke Resident Manager
4 night family trip Apr 3, 2015
bruno
IT
5.0 / 5Outstanding
"angenehmer Aufenthalt"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Uns hat es gut gefallen vor allem die ruhige Umgebung. Man könnte nicht meinen, daß man mitten in der Stadt ist. Beim Frühstück kam es manchmal zu Engpässen was aber schnellstmöglich wieder in Ordnung gebracht wurde. Allerdings wäre die Anschaffung von ein paar Tassen und Gläsern mehr kein Luxus.
Genuine Hotels.com guest review
Response by Suite Novotel Wien City (ex Messe)
Sehr geehrte Gäste! Danke für Ihre positive Bewertung. Mit freundlichen Grüßen aus Wien Thomas Fietzke Resident Manager
3 night family trip Apr 7, 2015
A Traveler
DE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    2.0
Prima colazione troppo confusionaria e male organizzata; pochi posti a sedere per tutti gli ospiti dell'hotel. Dentro la sala per la colazione è entrato un intruso che mi stava rubando il borsello poggiato sulla poltrona mentre ero in fila per la colazione (grazie ad una sig.ra italiana il ladro è scappato!!!)
Genuine Venere guest review
Other trip Apr 9, 2015
A Traveler
IT
4.0 / 5Excellent
"Super Lage, freundliches Personal, alles tip-top"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Lage perfekt bei Metro und zum Prater nur 10 min zu Fuss, grosses Zimmer, reichhaltiges Frühstück, netter Empfang und freundliches Personal, guter Zimmerservice, Internetzugang non-stop.
Genuine Hotels.com guest review
Response by Suite Novotel Wien City (ex Messe)
Sehr geehrte Gäste! Danke für Ihre positive Bewertung. Mit freundlichen Grüßen aus Wien Thomas Fietzke Resident Manager
4 night romance trip Apr 2, 2015
A Traveler
CH
5.0 / 5Outstanding
"hôtel très bien situé, très bon accueil"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Chambres avec cloison escamotable et très pratiques pour 2 personnes qui voyagent dans un groupe et doivent partager une chambre. Quartier calme avec commerces à proximité. propreté et confort. station métro à 3mnà pied. hôtel situé entre le Donaukanal et le Neue Donau.10mn en métro de Stefansdom. Accueil impeccable et proposition de téléphoner à l'aéroport pour essayer de récupérer une valise égarée entre Paris et Vienne, dossier suivi téléphoniquement pendant tout le séjour. Seau de glaçons, pour faire des compresses glacées, proposé chaque soir à une personne qui venait de faire une chute douloureuse sur les genoux.
Genuine Expedia guest review
Other trip Apr 4, 2015
Francine
FR
4.0 / 5Excellent
"Sehr gutes Preis-Leistungsverhältnis"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Netter Empfang, sehr nettes Personal,Zimmer leicht abgewohnt,aber gut ausgestattet.Gutes Frühstück,leider nicht ausgerichtet auf so viele Gäste.Würde wieder dort übernachten!
Genuine Hotels.com guest review
Response by Suite Novotel Wien City (ex Messe)
Sehr geehrte Gäste! Danke für Ihre positive Bewertung. Mit freundlichen Grüßen aus Wien Thomas Fietzke Resident Manager
3 night family trip Mar 28, 2015
James
DE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Super Lage. Direkt an der U-Bahn Station, so dass man bequem zu den Sehenswürdigkeiten oder zum Shopping gelangen kann.
Genuine Expedia guest review
Other trip Apr 2, 2015
Chris
DE
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