Best Miami Hotel - Miami

The hotel need maintenance

Genuine Hotels.com guest review

the service was bad, not providing enough towels in the room,you call them and the respond sorry we are busy, we didn't get the towels until the next morning,I think that's horrible if you want to stay in business.

Genuine Hotels.com guest review

The Best Miami Hotel has a great location next to The metro rail system, variety of shops, resturants, and Sunset Mall. Very inexpensive. The bedding and furnishings left much to be desired, but for the price I was more than satisfied.

Genuine Hotels.com guest review

A pleasant stay ... Will definitely come back

Genuine Hotels.com guest review

My sister and stayed for 2 nights while we attended a graduation ceremony. Our first night was horrible because the room was very cold and there is no central heat.

Genuine Hotels.com guest review

I THINK HOTEL NEEDS A LOT OF REMODELING, BUT IS OK, CARPETS INSIDE HOTEL FLOORS NEED TO BE CHANGE YESTERDAY... THEY ARE DIRTY AND THE SMELL IS NOT TO PLEASANT, ALSO PARKING LOT AT NIGHT IS TO TO DARK, A BIT SCARY, BUT SECURITY IS PRETTY GOOD, I WILL STAY AGAIN FOR A SHORT TRIP.

Genuine Hotels.com guest review

There are much better hotels in the area, and given the extra charges for parking and the room safe, this is NOT the least expensive option. We reserved a deluxe king room and it was a waste of money. To call the room "spartan" would be an overstatement, and the ONLY ice machine in the entire hotel was out of service the night we were there. On the […] plus side, the room was clean and the AC was good. Read more

Genuine Hotels.com guest review

Hotel staff was very helpful during a crisis. They helped my family out during a tough time.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I came to BEST MIAMI HOTEL needing somewhere inexpensive but comfortable to rest while I prepared for surgery Monday April 30th. No everything is not the latest but its very comfotable. The staff is very nice. From check in to check out I enjoyed being there. So happy I didnt allow any of the other reviews to make my decision. I caught a cab to south […] beach which was expensive by the way.. but that experience made me fall in love witg best Miami. The hotel front desk agent noticed I was alone and gave me a business card to let him know I made it safe.. He was concerned... then the day of my sursurgery they checked on me around the clock. I was really happy with my stay. Read more

Genuine Hotels.com guest review

We had booked two nights, two weeks apart. We were disappointed the first night as the room was very cold and the breakfast unhealthy. This time we were able to warm up the room and the breakfast had some healthier choices. The shuttle drivers and night clerk were very nice and helpful.The owner should do a little more maintenance in the building so […] it doesn't appear so worn. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I walked into my hotel room with the AC dripping water onto the floor. The lobby smelled like mold, walls were paper thin. This is definitely a budget-hotel. The bed was comfortable, clean, so if you're just stopping to crash for one night, this hotel would probably work. If you're staying longer than that, you might want to find a hotel a little bit […] nicer. Read more

Genuine Hotels.com guest review

I had a horrible time, the noise in the hallways was horrible. I couldn't sleep, didn't feel safe at all. The location and the appearance of the Hotel was disappointing. Wanted to get something to drink and the soda machines were so inaccessible, one was in one side of the building and the snacks was in the other side, they were both located in areas […] that made me feel unsafe to go and get something to eat or drink. Would never stay in there again, DO NOT recommend at all. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was very cold upon arrival and we couldn't get it warm enough. Continental breakfast was minimal and did not offer any heathy choices. Hotel has an airport shuttle, but service doesn't start until 8:15 so it is not helpful for early morning flights.

Genuine Hotels.com guest review

The hotel once was a really nice Best Western....Notice I mentioned once was. For the price it is fair, but the pictures on the website portray a luxurious hotes. In fact, it seems to be run well: clean, staff responsive, etc. It is in dire needs of updating. Standard def TV, Bath fixtures need replacing, and the Parking............BLAH. I was not informed […] of the parking situation until I checked in. If you want to park on site, you self park in their garage for like 8 dollars a day; whether your car is there or not. I didn't like this being as my car was only there for one day and I had to pay for the whole stay. It seem close to Miami Beach distance wise but it takes like a half hour or more for the trip. Oh! And don't wander too far from the hotel on foot......Ghetto.....and next to a public transportation station....Need I say more. I ended up going to a Hosted in South Beach that was way better. Read more

Genuine Hotels.com guest review

Front desk clerk was nice. Check out fast. Room smelled a little musty. No coffee pot. Very difficult to find, as hotel is on a dead-end street. Close to South Miami Baptist Hospital, which was the reason I stayed here-traffic is unbelievably heavy. They did have a continental breakfast, which I did not know about, and did not have time to try.

Genuine Hotels.com guest review

This hotel has been totally abandoned. We have stayed in the past and received great service decent rooms and friendly staff my last visit here will be my last visit ever. Front desk personnel was unhelpful and rude. No ice buckets in the room we stayed at and after the staff member gave us a master key and we went to 7 different room to look for one […] ourselves and had no luck we decided we would put it in our personal lunch bag and then we walked up to the ice machine and both were broken. No I'm sorry from hotel staff just clueless. I've never seen such unprofessional staff at any hotel. Never again!! Read more

Genuine Hotels.com guest review

Over all it good. Tv can be updated fridge as well. Bathrooms need to be worked on just a little as well. Bed was a little firm but I slept well.

Genuine Hotels.com guest review

The room smelled and was dirty. Pillows and sheets were stained. Front desk representative was rude and not helpful. It was the worst hotel experience I have ever had. And you have to pay for parking and such a shoddy hotel.

Genuine Hotels.com guest review

This hotel looked pretty good when booked, but when i got there they are goign to be charging you $2 per day for a safety box that you wont use, plus the $8 per day PLUS a 50$ that they say the hold until you leave which i think is ridicoulus when i got there the first room i entered was already lights broken , phone was not working they had to move […] me to another room which did not had a blow dryer.the website says they have refrigerator microwaves and blow dryer when you get there they tell you not all the rooms have it , so it is very deceiving . They lie on what they have online, I would not recommend this hotel to anyone, the only good thing is in a good location thats all. Read more

Genuine Hotels.com guest review

Worst hotel stay I've had in 9 years. Check in service was rude and they insisted on a 50$ cash deposit on the room safe that I had no intention of using. And, during check in, 2 young men were refused check in even though they had a reservation, because they were under 21 and using a credit card. Also, the complimentary breakfast was a joke.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The floors are coming apart and the rooms are out dated and just nasty appiling

Genuine Hotels.com guest review

This hotel has great potential the layout and set up of the hotel is very nice BUT the maintenance of it is absolutely horrible. The carpet and rooms smell old and like moth balls or mildew. If I were the owners that carpet would be the first thing gone. The bar area look like it hasn't been used in years either. The view was beautiful of the night […] sky I really wish someone would come in an just gut out the inside of the hotel and redo it because like I said before it has potential but falls very short of what it could be. Read more

Genuine Hotels.com guest review

This hotel was absolutely terrible. Dont let the name fool you. This is probably Miami's worst hotel. First of all I was told by hotels.com that there would be no other fees and they charged me some dumb security fee. The rooms were absolutely terrible. Small rooms, small beds, terrible tv, funky smell, bathroom was gross, hotel and staff seemed very […] sketchy. I will never stay at that hotel ever again. I would have rather pay 100 more per night to stay somewhere else. The only thing decent about the hotel is that it is right next to the metro rail for easy access to the airport or the rest of the city. Read more

Genuine Hotels.com guest review

The staff was very nice but the hotel itself leaves alot to be desired.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Shuttle pick-up from airport and cruise port unreliable. Staff not concerned about poor service. Alarm in neighbouring room not dealt with by staff at six in the morning . It continued for 45 minutes. They said "what do you want me to do"?

Genuine Hotels.com guest review

We had booked 4 rooms and they were all so dirty the guys had to take all the sheets off of the beds and get Lysol to spray the rooms. They had to wait three hours to be picked up from the airport. The driver did not know how to get back to the hotel and was drunk. I would not recommend this hotel to anyone.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The absolute worst place I have ever stayed in! Very bad odor in the building, mold in rooms, horrible customer service, bad breakfast Far from the best kept secret in Miami! Don't be fooled by the website... I actually canceled my reservation in the middle of my stay and went to another hotel... Although I lost my money, it was well worth it! Please […] please please reconsider.... DO NOT STAY HERE Read more

Genuine Hotels.com guest review

the place was dirty. the staff was rude. the $2 extra per night and pay for parking was ridiculous, just add that price to the overall price of the room. the ice machine was broken. wifi is only available in the lobby, not the overall room. beds were poor quality and top sheets were filthy. blinds were non existant.

Genuine Hotels.com guest review

You get what you pay for.

Genuine Hotels.com guest review

Bad experience, not good personal , unconfortable and cheap bed, service not helpful and for last I never go back to that hotel and don't recommend it to anyone.

Genuine Hotels.com guest review

This place was the cheapest somewhat decent place I could find in the Miami Area. I'm 27 and a student and don't need a high priced, fancy hotel; rather, just wanted a clean bed to sleep on. The beds were clean, the room was clean, and the hotel has a really cool vibe to it. This place was probably amazing in the 50's. The Hotel Lobby is beautiful, […] and the pool is nice as well. The rooms are clean, but could use some remodeling. The Beds are a bit hard, the TV is tiny (but who cares), and the furniture is old, rusty, and run down. There were patched up holes in the walls, shower, and ceiling. However, this is not a pricey place, and I didn't expect perfection. This was a nice clean bed in a good location (relative to U of Miami) and it was all I needed. Read more

Genuine Hotels.com guest review

No heater, no fridge, not even a front lobby store to buy drinks and food. You get what you pay for.

Genuine Hotels.com guest review

Rude staff at the front desk but otherwise it had what we needed. Beds to sleep in... Stayed a total of 6 hours there, and that was aprox 4 hours to much

Genuine Hotels.com guest review

THE ROOM WERE SMELLY AND DIRTY. THERE'S NO PARKING FOR THE GUESTS. YOU HAVE TO PAY FOR SEPARATE PARKING. THE CONTINENTAL BREAKFAST WAS ONLY COFFEE AND CEREAL WITH NO MILK. I FOUND HAIR AND DIRT ON MY BED.

Genuine Hotels.com guest review

Not very pleasant. I called prior to leaving home to make a reservation to be picked up from the port upon returning from our cruise. I was told to call when I arrived at the port. When I did at 8:30 am I was told that they only picked up at noon. I questioned this and was told to call back after 10am. I did and the same man asked me why I was calling!! […] No wake up call was received. Missing hair dryer in room. No hand towels and only 1 washcloth. Mini fridge door all rusted- NOT a good experience. Read more

Genuine Hotels.com guest review

i would never stay there again, we came for medical reasons because of your proximity to the Miami Children's hospital. When needed the shuttle bus to get us from the airport, when we saw it we waved to it but it did not stop.This caused us to have to pay cab fare which was very expensive. The front desk workers can hardly speak english which is terrible […] for an english speaking country.They were not knowlegable at all about surrounding attractions and stores near to the hotel.They gave very little assistance to us who was travelling with a sick 4 year old child.The so called continental breakfast is horrible and not a variety.We were very disappointed. Read more

Genuine Hotels.com guest review

Room was OK for a wheel chair person; beds were at correct height, but a bit thight for 2 persons; my husband had back pains due to mattress.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

was a pain to get a shuttle then took 2 hours to get checked in cause of errors on the booking site and the hotel

Genuine Hotels.com guest review

The entire building smelled like mildew. The floors were dirty, there is no heat, the front desk people were not friendly, the decor in the rooms is 1980s tacky. 1990s CRT TV, laughable continental breakfast. If you have options, don't stay here

Genuine Hotels.com guest review

my stay was good. considering there was no heat in the room at night. No hand or wash towers were available. No lotionin the bath room. I did like the security of intering and leaving the Hotel.

Genuine Hotels.com guest review

But to stay more then one night , not even for free!!!!

Genuine Hotels.com guest review

We stayed here because our a/c broke and it was a sunday. The staff were very friendly and the a/c was frigid. But those are the only good things i can say. The rooms are dull, sparse and in serious need of updating. The fixtures are rusted, wallpaper peeling off the wall, stained tub and old old paint. The hallways are damp and dirty and the second […] floor windows were covered in green mold (outside). Our first room had a dirty tub, hair on the floor and a broken light in the bathroom .. We called and they quickly and politely switched us to another room. The room was ok but needed a good cleaning and a bottle of bleach and paint. We won't go back. Read more

Genuine Hotels.com guest review