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"Excellent base to explore greater Miami"Reviewed by a Hotels.com guest on May 6, 2012
Hotel staff very friendly. nice lobby, good breakfast with fresh fruits and no plastic dishes. After complaining about the size of suite we were sold for 5 persons (definitely too small and not a fair sale) we were given complimentary upgrade to a two bed room suite by the manager which was very much appreciated. Free parking and free wireless internet are very convenient as well as close access to highway and airport.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"close to the beach"Reviewed by a Hotels.com guest on May 5, 2012
I will come back when I can
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Quick, professional and easy"Reviewed by a Hotels.com guest on May 5, 2012
Great new restaurant with excellent menu options. Ate their twice in my stay and excellent both times in spite of all the other options available in Brickell.
Location.
Bordering Coral Gables, this south Miami hotel is 1 block from a Metrorail station and 1 mile from the University of Miami. Miami International Airport is 6 miles away.
Hotel Features.
Best Miami Hotel offers complimentary scheduled shuttle service between 8 AM and 9:30 PM to Miami, and the Port of Miami. A cruise terminal shuttle is also complimentary. A complimentary Continental breakfast is served daily in the restaurant. An outdoor pool and waterfall are located in a tropical courtyard. Complimentary wireless Internet access is available by the pool and in the lobby.
Guestrooms.
Air-conditioned guestrooms feature complimentary high-speed Internet access and cable TV with premium channels. Local telephone calls and long-distance access are free. Rooms also include sitting areas and compact refrigerators. Marble-and-granite bathrooms come with hair dryers and complimentary toiletries.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a free Continental breakfast served daily in the restaurant.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The University of Miami borders South Miami, an established suburb with clusters of 1920s Mediterranean-style homes. The area is also of significant archeological note. The Deering Estate at Cutler has evidence of human activity from 10,000 years ago, and it has a 17th-century Native American burial mound. Nearby, more than 400 primates roam free in the Monkey Jungle, a popular area attraction.
see all hotels in Miami"Stay here if your desperate only!"
The 1st room was disguisting. The 2nd room was a pinch better. The Location was amazing. But the hotel stink so bad like mildew. The room looks like a dead body outline should be present. The sheets were torn and in desperate need of replacing. And the icing on the cake was the ceiling that leaked the entire night. The hotel looks like it could be beautiful […] again. But no one cares enough to make the needed adjustments. On the flip side the staff was AMAZING, KIND, CONSIDERATE. I truly hate giving the hotel a bad wrap because the staff makes you wanna give them all A's! Read more
"Horrible! With hidden charges."
This guest did not leave a comment.
"It served its purpose"
Although the Hotel is a bit old and a bit hidden, it was in a good area and it served its purpose for our stay. The room was very comfortable and had all the amenities. For the first time I have slept in such a comfortable matress. The next morning breakfast was on time and they had a good variety. A suggestion would be to add to their menu Yogurt and […] Oat Meal. We worried when we arrived that they could not find our reservation but it was quickly resolved apparently it had not been entered into their system. One minor complaint and that the parking facilities are expensive, I feel it should be included in the price for the stay. Overall I would say there again and we are thinking about it since we have to take our son to the University of Miami open house and it is perfect for that. Read more
This guest did not leave a comment.
"Great price for a decent hotel"
I was surprised at the quality of the hotel for the price I paid. I was expecting much worse conditions
"Best Miami"
This guest did not leave a comment.
the air condition not working with sound after the complain the maintenance fixed. the telephone is not connected. the refrigerator is rusty. the door nob are very dirty. not a friendly atmosphere.
"Do not stay here!"
This hotel is run by unprofessional clowns. I waited an hour to be checked in was charged an extra $10.50 for parking and a $50 dollar deposit. They gave me the key to a room that was already occupied needless to say that was extremely embarrassing to open the door to an already occupied room. There was no breakfast and finally when I asked for a later […] check out they told me it would be an extra fifty dollars plus tax. This was the worst hotel I've ever stayed at NEVER AGAIN!!!! Read more
"you definately get what you pay for"
I loved that they had a pool. From the start I wasn't expecting anything fancy, as the saying goes : you get what you pay for. In our stay we primarily slept there and went out all day/ night. So it worked well. Hopefully they finish the renovations sooner rather than later. If we ever went back to Florida on vaca, I would stay again. But just bring […] clorox wipes and pay to have blankets washed for piece of mind. also the website is a little mis leading when it came to pictures that for sure. Read more
This guest did not leave a comment.
"Good price, in a pretty convenient spot"
This guest did not leave a comment.
This guest did not leave a comment.
"Need Update"
This guest did not leave a comment.
"The worst hotel experince ..."
When we first got there they did not even have a room assigned to us, so we had to wait until they check if it was one ready. Once in the room there was a water leak from the ceiling air conditioning, also the refrigerator was leaking water and there was a trash can underneath it holding the water, plus they put a towel inside the freeze to try and […] hold the water. The very old TV set did not turn on. And the worst, I forgot a cosmetic bag in the bathroom and after calling the next day front desk to ask for it the person said they never saw it... This hotel should be called "The worst Miami hotel" Read more
"unfrendly"
2 guys at check inl,ignored me at the desk for over 5 mins,I think it was because I'm indian.it was really bad,and they were attentive to other people.
"the Hotel "Best Miami""
The hotel"Best Miami" should be called "Worst Miami Hotel". Customer service with a bad attitude.Do not pay attention when people are asking questions. The whole hotel is dirty. Rooms walls are dirty, the halls carpet broken, even the wood floors were dirties. The free breakfast is old food, expired food. Everything in that hotel is very bad. The health […] department should go and do and inspection, and closed until they fixed it. My experience,TERRIBLE NIGHMARE!!! Read more
"Not a 2.7 star rated hotel"
Checkin was very difficult was told that if the specific room I booked was unavailable they wouldn't be able to accomodate me and would get a voucher for a nights stay, lucky me they had a room (not). The room's air conditioner was mold and mildew times 10 and it was very noisy, no sleep they let kids and people run and scream around the hotel way after […] 2:00 am even in the pool. Lumpy little pillows on a hard bed. This hotel needs a makeover and better management forget breakfast I needed some shut eye!! I don't think I could give this hotel even one star!! Loved the courtesy shuttle service. Read more
This guest did not leave a comment.
"The Best Miami Hotel - Need to be maintained"
The Hotel was close to an upscale mall and many food locations but the hotel was not well maintained, the facade needed repairs, the pool chairs were old and very dirty. The furniture in the lobby lounge was dirty. The furniture in the room was old and I had to be careful not to flip the bed by making sure I sat in the middle of the bed. The sheets, […] blankets and comforters were old with many holes. There was an old rusting mini refrigerator on a shelf with a thick sheet of dust and a yellowing microwave perched on the top of it. I could not sleep of take a shower because at some point I was expecting something like a roach to show up. Breakfast was pitiful..fruitloops and cornflakes and some bagels with some pink pastry I did not recognize and was afraid to eat. The van used for transport was also a little shabby, the best part of the experience was the van driver Juan who was very helpful. Do not recommend staying here if you are accustomed to 3 stars and up. Read more
"Best Miami Hotel - Amazing Location"
Amazing location, the hotel wasn't in the greatest condition, but was clean. Hotel staff was pleasant and helpful, for the price and location, it cannot be beat.
This guest did not leave a comment.
The best thing about this hotel was the shuttle to the port which was on time. You have to book onto it though the night before as it gets full quickly. Rooms were shabby and small. Fridge was rusty and needed defrosting. We were only there for 12 hours before our cruise so it wasn't too bad but if you are staying longer and can afford a little more […] then stay somewhere else. Read more
"Deception............"
The hotel front desk staff was not friendly, actually somewhat mean. I think the cleaning staff was friendlier. Guests in adjacent room were loud and the front desk staff did curb the noise; there had also been some smoking which is not allowed. The bath towels are old and worn. The breakfast food was not fresh, food was stale and the toasters did not […] work well or had broken parts. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Miami Best Hotel-grumpy staff"
While the location was excellent the staff and upkeep of hotel left a lot to be desired. First Miami Best Hotel charges a $2.00 per day safe rental whether you want one or not, secondly I never saw a smile or recieved a warm greeting from any of the staff, thirdly the bathroom in the room and water leaks that could easialy been fixed but must cost several […] dollars per day in wasted water. The hotel itself is old but very acceptable in its overall appearance and close proximity to metrorail was very desirable. Read more
The hotel has definitely seen its best days, however for the price it's a good deal. It's pretty run-down but the room was very clean and confortable. It's also very close to the Metrorail station which is good if you're travelling without a car.
"TERRIBLE"
There were mildew stains running down the wall, probably leaks from the holes I saw in the wall. I was stuffed up in the morning from mold and my neck hurt from the uncomfortable beds. They charge for a room safe if you do not use it and extra if you use it. The parking fee is high. It was very dirty but the service was ok. I would not recommend this […] hotel. Read more
"Beware"
When we questioned the additional charge of $2.00 per day for a safe, the manager told us that we should have stayed somewhere else. Plus the soft, lumpy, old beds were the worst! If I were you, I'd take the manager's advice -- stay somewhere else.
"Best Miami Hotel - Miami"
Excellent price for the area. Convenient location, within walking distance to mall, restaurants etc. Microwave and fridge in room. The hot water in the shower could have been a little hotter. The heat didn't work and since the AC was blasting, in my room it was 60 degrees. The only way to make it warmer was to turn off completely. Was only staying […] overnight so didn't try to resolve with hotel management. Otherwise a clean room. Pool was very nice as well. Read more
"Best Miami Hotel- not the best"
Was not aware of the parking fee- $9 per day and the $3 per day in room safe fee. The restaurant/bar is not open. The rooms are run down- the toilet seat was chipped in our room and some lamps didn't even have light bulbs in them. Only stay here if it's a really CHEAP price. Free shuttle to the cruise port is convenient. Close to Coconut Grove but you […] have to drive there. The parking garage and stairway was dark and creepy. Breakfast is mediocre- cereal and plastic wrapped bagels and pastries. Read more
"Very unkept!!"
The staff is not friendly, Ice machine broken, dirty carpets, mold in room and smells moldy, elevator doesn't work properly, restaurant not open, fridge is old and rusty.. Only good thing is location, pool clean, and next to Metrorail. I stayed there years ago and was nice but now is owned by new owners. I only recommend if u need to stay one night […] like I did. Read more
This was one of the worst hotel I ever been I don't know how hotel.com advertise something like this smell bad I not even stay one night I lost mi money it was terreble please don't advertise this hotel any more is bad realy bad
"Miami's WORST Hotel"
This hotel is filthy! The walls literally have dirt everywhere. Black is on the ceiling from where the vent exits. I was truly afraid of sleeping in the beds as I assumed they were just as dirty as everything else. The bedspreads were old, tattered, and smelly! The fridge was moldy on the inside and rusted on the outside. The room was freezing and you […] couldn't change the temp. There wasn't a security lock into the building from the parking garage AND no deadbolt on the door to the room. It took five minutes for the water in the shower to get to lukewarm AND never got hotter. Only 1 out of 3 of us could shower. I promise you that you will regret staying here!! Read more
"Best Hotel Miami"
The clerk at the counter ignored me when I first arrived and continued to talk with his friend then the keys to the room were not activated. The first room we were assigned the bathroom was dirty. We moved rooms the other room the AC was leaking the shower had no set temp it kept getting hot then cold and then TV was messed up! Far cry from the Best […] Hotel in Miami!! Read more
"Good for the money you pay"
This hotel has some lack maintenance issues, but its location is great. Is located few blocks from restaurants, shopping mall and cinema and a main street.
"Fine to sleep in"
The hotel was a fine place to sleep, not much beyond that. The shower was a little bit dirty, but housekeeping cleaned the room everyday so that was nice. The staff was nice enough, although there was a slight language barrier sometimes.
""BEST" - NOT HARDLY"
Worst hotel ever. MOLD in rooms, They will try to charge you a $2.15 safe charge, Out of the 11 people on the bus to the cruise NO ONES safe even worked in there rooms. Also $8.00 a night for parking + tax. We sleep in our cloths. I would not have stayed but I could not find anther room at 10:00pm on Saterday night (spring break). the cruise shuttle […] and the airport shuttle were the main reasons that My family picked the motel. When we arrived in Miami i called the hotel to set up pickup and was told "THE SHUTTLE WAS BROKE", the next day the guy working the desk said that they had done away with the shuttle from the airport. Cost $30.00 to get to hotel by cab, they will not discount room at all because of the NO SHUTTLE. Shuttle to the ship was late and made a lot of stops for other people. Made it to the ship at 2:45pm and ship sails at 4pm. NOT HAPPY. Read more
"Best Miami Hotel in Miami Fl"
My stay at this hotel was not good at all. The lobby was the only thing nice. The rooms were not like the pictures at all. The hotel is falling apart, the smell of mold and mildew was everywhere. The pool and hot tub was dirty and me and my family couldn't even go relax by the pool. The location was hard to find and the only words on the hotel was BEST. […] The room door was to have a extra security latch that was broken, I could see the outside light through the room door because it was not sealed correctly. The parking garage was not well lighted at all. This hotel resturant or bar was closed. The tub in the room had paint chipped. I will never stay at this location again, I had the worst graduation weekend every. Read more
"You Get What You Pay For"
The Basics: Location - fine. Staff - did not speak english well and rude most of the time. Hotel Room - had plumming issues! Hotel - Decent. It was just a play to lay our head at night and get dressed in order to go out and party. Would I stay there again sure! Would I recemmend it to others sure! It was a decent price for spring break and to be honest […] we spent very little time there. Read more
Worse hotel, smelly room, noisy air conditioning and non friendly staff at the reception.
"BE AWARE OF EXTRA FEES"
When we arrived we were told that there is a $7.50 fee to use the parking garage per day and a $2.00 a day fee for the use of the safe in our room, we told them we didn't need the safe , but was told we had to pay the daily fee.
This guest did not leave a comment.
This guest did not leave a comment.
"Customers service"
The service At The front desk very bad , rooms are bad condition , hotel need remodelation and better customers service
This guest did not leave a comment.
"Don't be cheap like I was, choose different hotel"
This hotel had mixed reviews, more were positive but now wondering if hotel mgmt added their own reviews to offset the negative. We were charged convenience fee for safe at check in. Safe was locked when we got to room, front desk didn't know how to unlock. Alarm clock was flashing and could not be set. Remote for tv did not work, once again front desk […] was of no help, said it was too late for anyone to look at it. Paint in bathroom was lifting/peeling in several large areas due to moisture. Hair dryer on wall was all rusty. We found mold around base of toilet in bathroom and what looked. To be mildew between the folds of the shower curtain. Hotel was apparently full, we may have been in an overflow room thatv doesn't become occupied often. Huge disappointment. My wife joked that this would help us appreciate the cruise ship that much more after she diligently inspected the beds and linen for bugs. Looked to be a very nice place to stay back in it's day. In very desperate need of major overhaul or demo. Read more
This guest did not leave a comment.
"Stupid fees"
Keep in mind if you stay here even if you don't use it or even if it does not work you will be charged for the safe. Even if you book through hotels.com . A safe fee is added at check out. The guy at check out was very rude about it when I told him it was not working until around 7pm when they came ot fix it. The guy at check in was extremely accomadating, […] I got to check in early and he reccommended a nice grinder place. Not a horrible place for the money you spend. Read more
"Big Disappointment"
Big disappointment...this hotel is very run down, there is no wifi in the rooms, no bar, the rooms are deteriorated and moldy, my room had an air conditioner free standing that was incredibly noisy, the shower had light took 10 minutes to come up and there were hidden charges of for parking and for a safe in your room whether ou wanted or not, I have […] not includethe parking and safe charges because it may trigger the unposting of this review...use this hotel only if you have no choice Read more
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