"needed sonething in the area"
Hotel in rough shape. Really in need of upgrades. Small things like replacing the rusty little fridge in the room. Had 2 rooms booked, one had a microwave, the other didn't. Overall, would not stay there again but it served our purpose at the time.Genuine Hotels.com guest review
"Old and the worst customer service ever."
I spent over $80 for this getto hotel Everything is old from beds til lamps... Dusty and dirty shower toilet, also rusty metal lamps shower toilet. Please if you are planning go there.... DO NOT EVER GO. They're many better options almost at the same price.Genuine Expedia guest review
"Okay, a bit run down; no frills"
Rooms need to be updated. Breakfast is very spartan. Could not find fitness center...Genuine Hotels.com guest review
"nice and friendly staff. Close to shopping mall."
Very good experience. But need to have more food for breakfast not just juice, milk and cereal.Genuine Expedia guest review
This staff needs a seminar in hospitality. Everything about the way I was treated made me feel absolutely unwelcome. No wifi in the rooms and the free continental breakfast was required to be eaten in the hotel lobby. I know it's cheap, but that doesn't excuse the lack of hospitality. I booked through Expedia and the hotel staff was completely inept […] at how to deal with a change in the system. Read moreGenuine Expedia guest review
"This hotel stinks, literally"
Horrible odor throughout the halls, room and just everywhere. Room felt dirty and the television did not work. I was also charged $10 for parking from 3pm to 7am. Never again!!!Genuine Hotels.com guest review
READ THIS: I did not enjoy my stay here. They advertise a continental breakfast but be warned it isn't served until 7:30 AM, so if you have anything early to do plan on catching breakfast somewhere else. There is no wi-fi in the rooms, only weak wi-fi down in the hotel lobby. There was a homeless guy standing outside the hotel when I got there. Parking […] is messy and is in a small packed garage behind the hotel. Half the rooms are not inside the main air conditioned space. There is no real security, you can walk into the back parking garage and that gives access to every floor and hallway. I got this room at a discounted rate so it was just labeled as "bed" (could be 2 double beds or 1 king size bed) and of course it turned out to be 2 double beds with squeaky spring mattresses and tiny square pillows. Good thing I brought my own pillow! Read moreGenuine Hotels.com guest review
The price was great but you got what you paid for. The room needed some fixing paint. ,bathroom walls . New lamp only one worked and shade was dirty. TV old put of date . No DVDs when we ask if there were. Bed was comfy though .Genuine Expedia guest review
"Poor hotel in a bad location"
Hotel is hard to find, and in a poor location. It is old and in poor repair. Noisy: apparently some long-term residents keep their doors open with the TV at high volume. Hotel charges an exorbitant extra fee for parking your car. The worst part was a manager who was rude, and ended up promising to credit an erroneously-made reservation, but never did. […] We could not recommend this place to anyone. Beware. Read moreGenuine Expedia guest review
"First review ever."
We arrived and were able to get into room. Then the key cards did not work very well. The ceiling was stained and decayed. There was rust all over the room.. The room was dirty, I tried changing rooms to no avail. The bathroom door did not close or lock. The bathroom fan did not work. The door did not latch correctly coming into the room. The window […] did not open. I got bit pretty bad by something in bed. I have red marks all over body. The free breakfast (Continental) was junk. The pool entrances were broken. They were pretty skimpy on giving toilet paper when we came back for the three nights. There were no wash cloths at all. The out side of the building is bad and cracked. Then we had to pay $8.00 a day for parking. They tried to charge me $2.00 a day for the safe being in room which is theirs. Is not the best place to stay. The front door has gaps all around it. There was a piece of paper on floor when we arrived and it was still there 3 days later. The TV was set to Spanish and could not change to English. Read moreGenuine Expedia guest review
I happen to live pretty close to this hotel but never knew it existed. I know there is alot of construction in the area and aassumed the low rating was based on construction. Turns out to be a converted bargain hotel. My first room was dark and unrenovated the room I was switched to was not at all better. We did get a low rate and I believe the staff […] placed us in these rooms assuming that we didn't pay much. I would still recommend the hotel for visitors to Miami. It's walking distance to the train so for a low rate u can easily travel to see the sites plus the area right across the street has great bars and restaurants. We very much enjoyed our Staycation dispute the crappy room Read moreGenuine Expedia guest review
It was greatGenuine Hotels.com guest review
The hotel is old in fair condition, but the rooms need to renovated.Genuine Expedia guest review
"Best Miami hotel was the best at the worst."
it must of been a great hotel in its day but, not anymore. I will never book that hotel again. the only good that hotel had was a very polite cotel rep at desk. That was the only positive at this hotel.Genuine Expedia guest review
"Close to Doctors office."
no ice, no microwave Charge for parking and safe. dangerous drive in garage.Genuine Expedia guest review
This is one if the worse hotel I have stood in.. Poor service. Bad odor. Mold all over the room. This should be called the worse Miami hotel..Genuine Hotels.com guest review
"It is NOT Miami's Best Hotel!"
Hard to find even with directions. It is on the west (wrong side of US 1); not on the same (and safer) east side where Sunset Place Mall and the South Miami Business, Art & Dining District is. The staff is friendly, helpful and the public areas are OK. However, when we stepped into our room, we were disappointed by the cheap furniture, no décor, […] an old and very rusted mini refrigerator, a large horizontal crack on the wall, a sloppy patch on the ceiling, an old and broken A/C thermostat, a floor lamp with a busted light bulb, no alarm clock, etc. The only reason we stayed here is because we were attending a wedding nearby on the same weekend that Miami was hosting a huge music festival and the whole city was sold out of accomodations. The hotels that were not sold out were either super over priced or too far away. We actually paid $200 per night for this room, plus $8 for parking in an unsecured garage. The neighborhood behind the hotel and this garage is questionable. Luckily nothing happened to us or the car (thank The Lord)! We did get a good night sleep but we were not motivated to take advantage of their complimentary breakfast or get a late check out. As a matter of fact, we could not wait to get out of there! Read moreGenuine Expedia guest review
Quick... I Wish cold stay one more night.Genuine Hotels.com guest review
"NOT TRUE WHAT OFFERED"
There is only Wi-Fi in the lobby, the breakfast its not a breakfast (just coffee - cup cake and cereal) , the bathroom has a humidity problem it was liking all the time, the park lot is very expensive for customers, and I had to pay the security box even if was not going to use.Genuine Expedia guest review
Stayed here during vacation to miami! Located very close to metro station about ten min from downtown miami. For the price and everything I would recommend this hotel. Also there are nearby restaurants and cute shops!Genuine Expedia guest review
"Not courtesious staff"
Will not return to this hotel , far from Airport, not even a water lending machine.Genuine Expedia guest review
Hotel room as well as rest of Hotel had a strong mildew / mold smell. Construction was all around hotel and finding the entrance was difficult. The old tube TV had only one channel....spanish.Genuine Expedia guest review
Lest be honest here. I got this hotel for a over half the amount of every other hotel. The hotels breakfast is cereal with strong coffee and orange juice. The hotel was a little dirty around the pool area , nothing major though. Location was great. My wife and I walked 2 blocks and there was a lot of stuff to do. The room was clean , but our bed was […] a little hard , but we slept great. The best part is they gave us a free shuttle to the port of Miami which is about 20 min away. If you start doing the math . Your stay is basically free. SO in closing my expectations were greatly Satisfied I paid for what I got and saved allot of money doing it. I will definitely stay here on my next cruise out of miami Read moreGenuine Hotels.com guest review
"Miami s worst"
Two words STAY AWAY!!!!!!Genuine Hotels.com guest review
The room was not in the best condition, very old hotel. The beds were very low and the mattress was not of the traditional type, it seemed more like a sponge than a mattress. It was the cheapest hotel in area but you get what you paid for. I would stay again.Genuine Hotels.com guest review
"Roach motel in the making."
The beds are extremely uncomfortable, I'm also pretty sure there were bed bugs in the first room and the second room was slightly cleaner. Yet there was still lots of wear and tear visible in the whole room. The ac was ice cold and maybe the only positive. All in all I would never stay here again. Also the pictures were probably taken when this hotel […] was first opened because in person it looked old, dirty and grimy. Read moreGenuine Expedia guest review
"Cute little hotel.."
The only two downfalls were the complimentary "breakfast." It only was an apple, orange and Cheerios.. Not much to choose from.. And the tub didn't have a stopper. It is a cute little hotel but don't go expecting all the lavishness of a major chain hotel because you will not find it. I would definitely stay here again..Genuine Expedia guest review
"Great location, but my wife was unhappy"
We stayed at Best Miami Hotel for three nights, attracted by the good rates through Expedia. The location was great as it turned out, half a block from the Metrorail (which we ended up not taking) and near that large South Miami mall and nice small shops and restaurants. I liked the open pool area and tropical plants of the hotel, and the birds. My […] wife was unhappy with the room noise level (could hear hallway doors slamming, and hallway traffic). She was especially unhappy at the lack of Wifi in the room. More below, which repeats some of what I've said. Read moreGenuine Expedia guest review
"Terrible hotel. You can't pay me to stay here"
The pictures are so deceiving. What a scam. Half of the hotel is out of operation due to mold. I travel all the time and take many trips to south America and I have never stayed at a worse hotel. Do not stay here. Under any circumstances.Genuine Expedia guest review
"Renamed to the worst hotel in Miami"
It was my worst experience ever. The exterior of the hotel was very dirty, however the lobby seem clean. The front desk man was nice at check in. I was not satisfied with the room so I only stayed 1 night. When I asked for a refund of 1of the 2nights of parking which was prepaid, the front desk man was very rude and refused a refund. I was so I satisfied […] that I had to leave one day early, totally refined my birthday weekend. Read moreGenuine Hotels.com guest review
Shuttled from airport to hotel and next day hotel to crusie ship.Genuine Expedia guest review
I recomend the one night stay before a cruise , the breakfast can be improve.Genuine Hotels.com guest review
"Not consistent with search criteria"
I selected this hotel because it was 1st item to appear for my search criteria for nearest hotel to Sun Life Stadium Miami Florida as I was attending the Jazz in the Gardens event. I was very upset I discover that this hotel was 1 hour away (by car) from Sun Life Stadium which made it impossible for me to remain there as I did not book a car rental. I […] incurred excess transport cost of $65 each way to get to the event as well as had to book another hotel last minute near the event at $170 per night. I am requesting a REFUND as Expedia search results were not correct. Read moreGenuine Expedia guest review
"Needs serious updates!"
The room was dark and dingy; smelled a little like mildew. The mattresses on the beds sagged in the middle and were very uncomfortable. The staff wasn't too bad however when we reported that both ice machines weren't working one of the front desk clerks only response was "I guess you'll need to buy some then". I wouldn't recommend this hotel at all- […] even for the price! Read moreGenuine Expedia guest review
"Nice lobbie terrible amenities"
The bathroom was terrible the beds are too. Little room and the parking is 10$ per NightGenuine Expedia guest review
"Too far from airport"
It's a pretty standard business trip, took more time than I desired for the shuttle to come, everything else was OKGenuine Expedia guest review
"To be avoided"
The hotel only has one shuttle van for airport to hotel transfer, thereby making the wait time extremely long, especially if you just missed one. The hotel itself is in quite a state of disrepair. The rooms appear to have had no maintenance nor repair done to them in a long time. There is a mandatory "in room safe" charge that is levied whether you […] use the safe of not. The manager's comment when this was brought to his attention was likened to, "what do you expect? This is lower end property and after all it is in Little Havana. And you probably selected it because of its low price" In my opinion, this property was overpriced to begin with. The free continental breakfast is a joke. This sentiment was echoed by a people who were sitting near me while I ate. Read moreGenuine Expedia guest review
I only booked hotel for the shuttle from airport and then to port. The Hotel did not let us know they only have a shuttle till 9:30pm, so we had an extra cost and could of stayed in a nicer place.Genuine Hotels.com guest review
"Horrible customer service!!!"
We were told that there were no more towels, no toilet paper and no more ice buckets and that we would have to wait until the next day and ask for those from house keeping. Also had a running toilet that never was fixed the 3 days we were there even though we asked every day.Genuine Expedia guest review
"Comfortable shuttles to port and airport"
Make sure to call the hotel before you wait for the airport shuttle. The hotel staff was very friendly, helpful, shuttle to the port was scheduled in the morning so you choose the departure you like. The hotel location is good too, if you stay more then one night you can use public transportation to town or anywhere else. A small shopping mall is 10 […] minutes from the hotel too. The hotel is older and simple but my room was clean. The only issue I experienced was AC - the room was very cold after my arrival and even I switched it off right away the room was cold also in the night. I would recommend this hotel to my friends or stay there again. Read moreGenuine Expedia guest review
"Goo for the price"
Very good hotel for the price , it's not a 5 start hotel but it will work. I stayed with my daughter and wife and had a good time. I might use it again.Genuine Expedia guest review
"Go else where..."
Staff member upon arrival not very nice. Room smelled like an old refrigerator. Found someone's old toothbrush, gross. Curtains had black stains on them. Wood floor was sticky. No iron or ironing board in the room. Manager finally came to the room and said she didn't smell anything and left!!! We checked out a day early as soon as we found a new place […] to stay! Read moreGenuine Expedia guest review
"Not in actual city if Miami."
This hotel is in the city of South Miami (not to be confused with South Beach). The area itself was nice(lots of nice restaurants) and near train that takes you to downtown Miami. Beds were uncomfortable but room looked decent for what we paid. Pool area is nice even though pool was too cold to use.Genuine Expedia guest review
The hotel was so ghetto , I felt like I was staying in the projects !Genuine Expedia guest review
"close to metro train. quiet."
had to pay a early check in fee. was from out of town and had no other choice. other than that things were good.Genuine Expedia guest review
"don't stay there"
most miserable experience I ever had. bad room, breakfast is a joke, bad customer service, no internet access in your room…...Genuine Hotels.com guest review
"low budget overnight stay"
I was expecting worse from reading the reviews prior to travel. The front desk was efficient & helpful at answering questions. The room was as clean but may look dirty due to being in much need of repairs & remodel. The room needs painting had missing tile on bathroom floor, & toilet seat beyond comprehension to be replaced. Toilet had a constant noise […] thru night. Breakfast of coffee, tea, juice muffins enough to get by & pulled exactly on time stated. Maids & staff accommodating. Location is tucked away out of site. I can imagine this was a grand OLD hotel in it's day. I did not find this as horrid a hotel as expected. So if your looking for budget esp. in Miami, quiet area, a pool to yourself, shuttle, continental breakfast this hotel may be for you if you can overlook some repairs & treat the staff as you would want to be treated it is a place to stay for overnight or few days. Read moreGenuine Hotels.com guest review
There was a roach in my room. The shelves were rusted, the sink wasn't clean, the beds were dirty and had stains on the sheets. Staff was rude. I hated it , I only stayed for 2 hours and I left! Never again. A big waste of money!Genuine Expedia guest review
Really No Worthy...I never thought there was hotel like this one in 2014. No Wi-fi in the room, old furniture, parking issues, no good service, breakfast very bad...they charge as 4 star hotel. Just go there if absolutely neecesary.Genuine Hotels.com guest review
To start they charge for every little think for example ...security box mandatory for your own security. ..we go to the room thebox was lock and could not open..blanquets broken one towel in the bathroom...one soap ...and the list keep going on.....Genuine Expedia guest review
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