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1 room, 2 adults
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Silken Puerta Madrid, Madrid

4 stars
Juan Rizi, 5MadridMadrid28027Spain, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Service
Fantastic service
Value for money
Best value for money
Comfort
Rather comfortable
Location
Location is ok
371See all 371 Hotels.com reviews
From 485 reviewsTripAdvisor Traveller Rating

Silken Puerta Madrid, Madrid

Hotel Info: ‎866-539-8117‎

from $62
  • Offer
  • Double Room Single Use
  • Triple room for 02 adults & 01 child
  • Club Double Room Single Use (Silken)
  • Standard Room, 1 Double or 2 Single Beds
  • Triple Room
  • Executive Room
  • Non Refundable Room
  • Club Room (Silken)

At a glance

Key facts

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Self parking *

  • Free nearby parking

Also known as

  • Madrid Puerta
  • Silken Puerta Madrid
  • Silken Puerta America Madrid
  • Silken Puerta Madrid Hotel
  • Puerta Madrid
  • Puerta Madrid Silken
  • Puerta Silken Madrid
  • Silken Madrid
  • Silken Madrid Puerta
  • Silken Puerta
  • Silken Puerta Hotel
  • Silken Puerta Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 17.60 per night

Rollaway beds are available for EUR 35.00 per day

Buffet breakfast is offered for an extra charge of EUR 18.33 for adults and EUR 11.00 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • Meeting rooms
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2002
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • In-room safe

Special features

Dining

La Orza - This restaurant serves lunch and dinner. Open select days.

Piano Bar - This piano bar serves lunch and dinner.

Silken Puerta Madrid, Madrid’s small print

Also known as

  • Madrid Puerta
  • Silken Puerta Madrid
  • Silken Puerta America Madrid
  • Silken Puerta Madrid Hotel
  • Puerta Madrid
  • Puerta Madrid Silken
  • Puerta Silken Madrid
  • Silken Madrid
  • Silken Madrid Puerta
  • Silken Puerta
  • Silken Puerta Hotel
  • Silken Puerta Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 17.60 per night

Rollaway beds are available for EUR 35.00 per day

Buffet breakfast is offered for an extra charge of EUR 18.33 for adults and EUR 11.00 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 371 reviews

Silken Puerta Madrid, Madrid
Outstanding5.0 / 5
Great deal for the cost
Very comfortable beds, decorated nicely, big bathroom!
1 night family trip
Silken Puerta Madrid, Madrid
Fair2.0 / 5
Lacking
This was the last accommodation of an 11 day stay in Europe. The greeting upon arrival at the front desk was friendly and the clerk was helpful. The next morning when we engaged a different desk clerk regarding rental car return and our concerns over finding it at the airport, the desk clerk said that he could not help and that maybe we should look at our paperwork (clearly implying rather than bothering him). This is an airport hotel. Shouldn't the front desk "help" be more knowledgable and at least willing to try to assist where they have knowledge gaps? The long and the short was that the guy was a jerk and we were completely stressed out trying to find the rental car return while being up against the schedule of an international flight. Fail. Also, the carpets in the public areas were threadbare in areas and there were marks and scratches on one room's walls. Find a better hotel in the area if you need accommodations close to the Madrid airport.
1 night family trip
Silken Puerta Madrid, Madrid
Outstanding5.0 / 5
Great choice for an airport hotel.
Very nice hotel. Free shuttle to and from airport, but only between certain hours and not frequent. Easy access to bus line for downtown. Rooms, lobby, staff all great. Loved the stay.
1 night romance trip
Silken Puerta Madrid, Madrid
Excellent4.0 / 5
No room coffee machine No iron board or iron in room (you can request tho). They had a trouser ironing machine though and if you can manage iron shirts with that Bus stop for Madri d downtown bus (#146) just nearby Hotel location close to downtown/airport Great breakfast Good idea to reserve courtesy airport shuttle in advance WiFi not so great: cannot be used on multiple devices and is very slow compared to US standards. Request wifi credential on checkin. If you are not a Spanish speaker let them know. Air conditioning was noisy I found that Bus # 146 (from bus stop behind the hotel) is a cool deal (1.50 euros) to head to Gran Via (an elite downtown area) and you may find that other awesome areas for sight seeing, food and shopping are just at the walking distance.
Other trip
Silken Puerta Madrid, Madrid
Outstanding5.0 / 5
Nice place.
Nice hotel. I got a good rate (half price) but when I tried to stay a couple of days longer, I would have had to pay the regular rate. Parking was easy. Bus is convenient but it is far from Metro
2 night family trip

See all reviews

Silken Puerta Madrid, Madrid

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