"Easy to stay there"
Hotel was welcoming, well-equipped and comfortable. Only negative was what seemed to be a room-only power cut, which was easily fixed by a mobile call to reception and a reset.Genuine Expedia guest review
Customer service first class. Hotel dated and having a seperate toilet without a handbasin really isn't good. Bath very flimsy.Genuine Hotels.com guest review
I was frustrated to be woken at 4am when the person in the next room had turned their TV on. I called the 24hr! reception but nobody answers. The TV eventually went off at 5am - a good nights sleep ruined.Genuine Hotels.com guest review
Friendly,helpful staff. Good choice for breakfast. Bed comfy & room very clean. Would use again if passing.Genuine Hotels.com guest review
Comfortable bed, reasonable food (good choice at breakfast), leisure facilities looked enticing.Genuine Expedia guest review
The room was terrible with a shower that did not work at all and had to kneel on the bath floor to wash hair. The window would not close either which was annoying. Apart from that awesome time we had.Genuine Hotels.com guest review
"Have stayed here 3 x now and it is very good value"
Friendly check in , free wifi, nice room , super value for money and good pool and child friendly in a great location. Best value hotel in Milton Keynes and I stay there a lot with business.Genuine Expedia guest review
The hotel was perfectly situated for my stay. The room itself was clean and tidy and the bed was comfortable. I exhausted the vegetarian menu on night one as there was only one main course choice and the restaurant service was slow. (The gentleman on the next table had his starter and was then offered his dessert before he had had his main course!) […] The en suite toilet was smelly but did not appear unclean. Staff were friendly. It was quiet at night which is not always the case in hotels. Read moreGenuine Hotels.com guest review
No complaints about the hotel but mattress was the most uncomfortable my self and wife have ever slept it, we both got up each morning with very stiff backs, we stayed only two nights if it would have been any longer we certainly would have complainedGenuine Hotels.com guest review
we stayed at the same hotel last year and could not fault it, this year the room was very dirty i actually scraped the dirt from around the shower fittings. the exec room was small you could only get in or out of bed at one side and the restaurant was terrible. the food was over cooked and cold and we refused to accept it and left the restaurant. we […] go to silverstone every year and will be looking for somewhere else to stay next year. Sorry we have to say this but it was a very dissapointing stay. Read moreGenuine Hotels.com guest review
"Good Standard Hotel"
Good Standard hotel. No major issues apart from having a huge room with one very small window, and a slight stale smell. Apart from that I would stay againGenuine Hotels.com guest review
"hot and uncomfortable"
friendly helpful staff let down by a lack of investment in the hotel's cooling system which resulted in hot rooms in hot weather with small windows that could only be opened a couple of inches. Plus a twin room that was in fact a queen bed plus a convertable sofa.....not good. Breakfast passable, bar Ok, wellness centre the best thing about the place […] but you can't sleep in the pool. Read moreGenuine Expedia guest review
"Family break with teenager!"
We had a 2 night family break to chill out. The breakfast was really nice with good quality food and a great choice. The pool, sauna and steam room were great, the only thing that let our score down was the rooms cleanliness. Would go back there again however if we needed to bre in the area.Genuine Expedia guest review
I had the impression that the room was, or at some time, had been a smoking room. Also the toilet was in a separate room to the bathroom with no separate basin for washing hands. The toilet also did not appear to have any ventilation. The room was probably one of the older rooms at the hotel and could do with updating.Genuine Expedia guest review
"Fantastic hotel at a very reasonable price"
My stay was short, but sweet. I arrived late and made use of the steam room, sauna and pool - all of which were in great condition and perfect after a two hour drive. I then had dinner at the bar, which was reasonably priced and delicious. I woke the next morning and indulged in a full english breakfast, which was delicious. All of this cost me less […] than £100. When staying in Milton Keynes I will definitely stay here again. Read moreGenuine Hotels.com guest review
Check-in was instant as the hotel were expecting us. It's a bright, modern hotel with first-class rooms, which include a safe. Access to the pool and fitness centre is free for residents. There's free wi-fi access and a free-to-use computer in the lobby. Parking is free. Breakfast is a hot and cold buffet offered over a generous time span. Check-out […] was accurate and quick. Read moreGenuine Expedia guest review
"Very clean and freindly hotel"
Location - brilliant, close to motorway. Free parking. Front desk- very helpful and friendly. Rooms- clean and bright. Unfortunatley no fridge. I didnt like having a seperate toilet without a sink to wash your hands. Shower curtain was irritating. Breakfast- very dissapointing for vegetarians. And simple for all others. Overall nice hotel. In a good […] location with a small swimming pool, but dissapointing breakfast menu. I would recommend staying here, but wuthout the breakfast. Read moreGenuine Hotels.com guest review
The hotel is modern and comfortable. At the right rate this is good value for money but any extras that are not included are expensive (eg breakfast).I would stay again and as a business traveller, it was good to have an iron in the roo!Genuine Hotels.com guest review
hotel was great for the price nice relaxing weekendGenuine Expedia guest review
"Tired and in need of a paint"
Nice however the hotel is in need of a good paintGenuine Hotels.com guest review
"Poor aircon on a very hot night"
Overall good valueGenuine Hotels.com guest review
"Lovely air conditioned room."
This was the first of three hotels we stayed in on our week long holiday, it was in the mid range for price of the the three, but it was the only hotel with air conditioning, we didn't get time to visit the pool, although it looked very nice, the xbox in the lobby was broken which dissapointed my son. We were told that breakfast was served until noon, […] however we turned up a just before ten to be told by three members of staff that the buffet was about to close, so take what we want now as the rest will be taken away, a mother with her two children then turned up and were told it was closed, she went to reception and was told to they should help themselves, the waitress was then told off in front of us which is not what should of happened, this tained what would have been a great start to our week. Read moreGenuine Hotels.com guest review
"Excellent hotel for families"
Used hotel as base for day out in London with the kids. Only short drive to Milton Keynes train station. Staff very helpful and polite, lovely swimming pool and food delicious.Genuine Expedia guest review
"Good for price. Could so easily be even better."
Superficially clean but very dusty in out of sight places. Most staff superb but waiting staff very slow and took ages to get the bill. Room mostly excellent for the price but toiler flush very poor and air conditioning ineffective.Genuine Expedia guest review
"Nice modern hotel"
Great hotel. Very modern with a nice pool, sauna, steam. The rooms are dated compared to the rest of the hotel, but no issues with cleaniness & the bathroom is fine. We were 2 adults & 2 childern so unfortunately there was a sofa bed, which is never as good as a normal bed but it was fine for the kids! The staff were really nice.Genuine Expedia guest review
Great bed, poor breakfast, poached eggs were not edibleGenuine Hotels.com guest review
"promised much did not quite deliver"
Carpet was stained, bed was lumpy, sheet was dirty, guy who checked me in although helpful at first become rude after he was finished taking credit cards details which he messed up any way! not happyGenuine Expedia guest review
Qite basic for price but staff were friendly and it was a comfortable stayGenuine Hotels.com guest review
Perfect staff and great hotel all ways first class serviceGenuine Hotels.com guest review
"Didn't get past reception - made my escape"
I booked this hotel, went along, walked into the reception area and began enquiring at the desk. The woman was overworked, scruffy and tired which vindicated her in some way for her blunt and unfriendly manner, her bad attitude to a child who wanted some help and me. The reception area was scruffy and oldfashioned and fortunately for me they couldn't […] locate my booking so I left - lucky me! I could have go another room but I didn't even fancy going in to see it. I might have been pleasantly surprised but didn't fancy going further in than I was. Read moreGenuine Expedia guest review
Clean hotel with spacious rooms. Booked two rooms and was pleased with both. The only downside to the stay was the lift being broken on departure day though it wasn't a problem for us, my son (being a gentleman teenager) carried a ladies bag down for herGenuine Hotels.com guest review
Public areas were well maintained and modern but the bedrooms were rather tired by comparison. Also quite expensive for the location, where there is a lot of competition.Genuine Expedia guest review
Beds: Comfortable, bedding was of a good quality. Soundproofing: Excellent, did not hear anything from the other rooms, corridor or outside. Shower: Excellent, good strength and good size. Breakfast: Excellent choice, regularly restocked. Pool: Generally quiet, just remember to turn on the sauna/steam room before you start your swim as it takes circa […] 20 minutes to warm up. Read moreGenuine Hotels.com guest review
"Nice room poor restaurant"
Room was adequate and comfortable, food in the restaurant was very disappointing chef put chilli sauce on a child's pizza and fish was burnt and uneatable, understaffed and had to wait over 20 minutes to take our order and the restaurant wasn't really busy......poor when you have children, on the plus side the breakfast was nice. I wouldn't recommend […] an evening meal here over priced £85 for 2 adults and 3 children without drinks. Read moreGenuine Expedia guest review
Room good except for the poor sound proofing - children running around above sounded like a herd of elephants & a child screaming in neighbouring room very audible. Pool was a nice bonus - when we got a chance to use it, unable to use first evening as was 'full'. Restaurant food was good, not too highly priced & a good selection for breakfast. Would […] go back on a special deal again but full advertised room price is well over the top. Read moreGenuine Hotels.com guest review
Lovely hotel, very welcoming. Great pool, sauna and steam room. Breakfast was lovely, good variety. Would stay there again.Genuine Hotels.com guest review
"Fantastic service, very nice staffs, area is quiet"
It was perfect stay and the staffs were very nice and friendly.Genuine Hotels.com guest review
"Clean, comfortable, effective"
We were only in Milton Keynes for 1 night on a shopping trip, but found the Novotel to be exactly what was required for an overnight stay. Would happily stay there again.Genuine Hotels.com guest review
"A quality stay"
Great hotel, away from town, Food a little pricey but nice. Wouldn't have paid full price, but was happy with my £64.00 roomGenuine Expedia guest review
"Great value for money"
Excellent value for money. Used the swimming pool, Internet in lobby and bar on our overnight stay.Genuine Expedia guest review
"Great place to stay. Exceptionally good value."
Really pleased with quality and comfort of hotel.We booked 3 rooms. Staff were responsive and courteous. Lewis on the front reception was more than helpful and makes an exemplary member of the team. We have stayed in higher rated hotels in Milton Keynes many times,but not the Novotel. We have been delighted with the cleanliness of our rooms and pool […] and changing rooms. The pool area was a delight and exceptionally clean. Thanks Novotel we will be back. Read moreGenuine Expedia guest review
great for mk shopingGenuine Hotels.com guest review
"Staff friendly and helpful"
Stayed on Friday and Saturday night. Sunday morning breakfast time was really busy, but we didn't have to wait long. The staff were very apologetic and quick at clearing tables when other diners had left. Reception staff friendly and helpful, particularly when we had a problem with our key card. Swimming pool small, but fine for a fun session with […] kids. Read moreGenuine Expedia guest review
"Comfy bed and reasonable value for money."
Good location. Only a few minutes drive to shopping centre and the theatre district. Nice looking hotel with pool but we didn't use it. We had some issues with the room we had been allocated at check in and after swapping with other guests we eventually got a double bed and sofa and they got family rooms with three beds and not much space to move! The […] bed was comfy and there is a separate toilet and bathroom. Breakfast was included in our package. We arrived at the restaurant and had to queue to get a table and then had to plan what to eat as it was replenished due to the amount of people eating. However breakfast was good. Ultimately this was a nice hotel even if it is a little tired and needs a bit more organisation in some areas. We would stay here again and feel the price we paid was good value and very competitive. Read moreGenuine Hotels.com guest review
We arrived about 9pm on a Monday and the hotel reception and restaurant/bar area was pleasantly busy with people socialising, which made a change from the hushed, deserted public areas we often find. if we'd been staying more than one night we would have been pleased to use the gym and swim facilities.Genuine Hotels.com guest review
"clean rooms and quite neighbourhood"
Maid forgot 1 bath towel first day. Upon notification, it was promptly provided. Could use more vegetarian options in the restaurant menu.Genuine Hotels.com guest review
"Should be £50 a night - Dive"
We booked this hotel to break up our return journey home from our holiday, the "Executive room" that I had booked was not good, I was given a very small, outdated room that smelled of diesel, it was that bad that we left soon after checking in and went home...Genuine Hotels.com guest review
"Ok hotel for a short stay"
Overall the hotel is ok for an overnight stay. First Impressions were not that great as the male receptionist was quite rude as we waited patiently to check in. The other staff, however were very helpful. The room was adequate although hardly could be described as an "executive" suite. The toilet and bathroom were quite basis but gowns and slippers […] were provided which was a nice touch. The room was very clean and the bed, very comfy. Breakfast was adequate. Read moreGenuine Expedia guest review
"Great Hotel, excellent value/service, recommended"
Nice Stay at hotel, swimming pool, sauna, steam was excellent, kids had fun, changing facilities not really catered for toddlers but overall excellent.Genuine Expedia guest review
"Good for weekend break"
Overall very good.Genuine Hotels.com guest review
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