Noise from kids running up & down Other than that all good thanks would stay again O tv channels keeps freezing when trying to whatch it so not goodGenuine Hotels.com guest review
"Nice clean hotel"
Big room and clean...smell fresh when we walked in n not far from the centreGenuine Expedia guest review
"Does what is says on the tin!"
Bed a bit hard and a lack of pillows but that did not stop me having a good night's sleep. Would stay againGenuine Hotels.com guest review
Response by Hotel Novotel Milton Keynes Dear Guest Thank you for taking the time toleave your feedback and I am truly glad that you enjoyed your stay. Regards Stuart Cox Hotel Manager
"You get what you pay for,,,"
The location of the hotel was perfect, close enough to far enough from town. The entrance to the hotel is great, clean and modern. The staff were friendly and helpful..........then we got to our bedroom...we had booked for 2 and there was a double bed PLUS 2 single beds in our room and made it way too crammed. We didn't complain as we were in a hurry […] to go out and just didn't have the time to wait around for another room to be given to us and decided that it was just to sleep in. The room itself was very basic, although I must say did have a good size TV compared to other hotels we have stayed it. The loo and bathroom were separate with no basin in the loo....the attention to detail in both rooms left much to be desired, just little things but the finishing off looks like it was done in a hurry. The shower curtain rain was missing several hooks, so hung badly. Just little things I know, but it made the room rather 'shoddy'. Would we stay there again...a definite NO...as the heading of my post says, you get what you pay for Read moreGenuine Hotels.com guest review
"Value for money for room."
Only minus was slight road noise - but it wasn't enough to affect sleep. Food at hotel was good although a bit pricey.Genuine Expedia guest review
"nice relaxed stay"
enjoyed the pool and the spa area. food was good - shame they don't have sky sports in the bar any more - only BT Sport so football wasn't onGenuine Hotels.com guest review
Response by Hotel Novotel Milton Keynes Thanks for taking the time to leave your feedback. We did replace Sky Sports with BT Sport at the start of the football season and this does indeed that we lose in particular the Monday night match. I possible option if you have Sky at home is to use our WiFi service to connect and watch Sky Sports online. Regards Stuart Cox Hotel Manager
"Rowdy Guests letting their Kids run wild"
Lovely hotel with good facilities. Just a shame that a bunch of guests let their kids run wild and the management allowed this to happen.Genuine Hotels.com guest review
"value for money"
small pool, but excellent serviceGenuine Hotels.com guest review
Very comfy and ideal for my needs. Didn't take breakfast as up and out pretty early. Paid through hotels.com and the hotel did try to charge me £49 for he room in error, think they had a computer glitch. Generally nice hotel and would stay again.Genuine Hotels.com guest review
Response by Hotel Novotel Milton Keynes Dear Guest Thanks for taking the time to give your feedback and we look forward to welcoming you back to Novotel Milton Keynes in the future. Regards Stuart Cox Hotel Manager
"Overnight stay with old uni friends & young family"
This hotel was close in close proximity to an old friends house, so we used this hotel as our overnight accommodation - as did 3 other families. For less than fifty quid it was perfect for me, my wife and our 3 year old. Our bed was comfortable and they had turned out the bed sofa for our little boy. Didn't realise it but I had an 'executive' room, […] the only upside being able to make a coffee in the morning. After our evening meal we returned to the hotel for a night cap and the hotel lobby we perfectly reasonable, we went to bed around 12.00 and the place was busier but not boisterous. I didn't make breakfast but by others account, it was reasonable - although north of thirteen English pounds. Overall very happy with this good budget hotel. Read moreGenuine Expedia guest review
"Nice hotel but"
Nice hotel very friendly staff but the bed was very uncomfortable. would think twice for next time because of that.Genuine Expedia guest review
Had read some reviews that were not positive. However I was pleasantly surprised, we had indicated that our check-in would be late. We arrived to find our children's beds (sofa) had been made up for us. The breakfast was good, though on busy days there was a slight delay in additional hot food arriving on the hot plate.Genuine Expedia guest review
Staff couldnt do enough to help ...really nice few days ...Genuine Expedia guest review
"Great value overnight stay"
Great value - wouldn't hesitate to recommend or stay at again. Good indoor pool is a bonus worth having for the children. Breakfast all good too.Genuine Hotels.com guest review
"Comfortable, spacious room."
Close enough to walk into Milton Keynes central (about half hour walk). Staff very friendly. Use of gym, swimming pool and sauna. Breakfast buffet style, very nice, fresh food and clean.Genuine Expedia guest review
one night stay for shopping. The hotel is just outside the town but not an easy walk so we drove to the shops & paid to park. The hotel stay were very friendly & helpful. The pool/sauna/steam room is small but a really nice place to chill out and relax. The bedroom was a nice size with large tv and sofa bed. The only downside is the bathroom - the bath/shower […] is a plastic unit that has been put in the bathroom and makes the room smaller & feels like being in an aeroplane bathroom. It feels really cheap & nasty compared to the rest of the room which is lovely. Parking is free. We did not eat in the hotel so cannot comment on the food. Read moreGenuine Hotels.com guest review
"Easy to stay there"
Hotel was welcoming, well-equipped and comfortable. Only negative was what seemed to be a room-only power cut, which was easily fixed by a mobile call to reception and a reset.Genuine Expedia guest review
Customer service first class. Hotel dated and having a seperate toilet without a handbasin really isn't good. Bath very flimsy.Genuine Hotels.com guest review
I was frustrated to be woken at 4am when the person in the next room had turned their TV on. I called the 24hr! reception but nobody answers. The TV eventually went off at 5am - a good nights sleep ruined.Genuine Hotels.com guest review
Friendly,helpful staff. Good choice for breakfast. Bed comfy & room very clean. Would use again if passing.Genuine Hotels.com guest review
Comfortable bed, reasonable food (good choice at breakfast), leisure facilities looked enticing.Genuine Expedia guest review
The room was terrible with a shower that did not work at all and had to kneel on the bath floor to wash hair. The window would not close either which was annoying. Apart from that awesome time we had.Genuine Hotels.com guest review
"Have stayed here 3 x now and it is very good value"
Friendly check in , free wifi, nice room , super value for money and good pool and child friendly in a great location. Best value hotel in Milton Keynes and I stay there a lot with business.Genuine Expedia guest review
The hotel was perfectly situated for my stay. The room itself was clean and tidy and the bed was comfortable. I exhausted the vegetarian menu on night one as there was only one main course choice and the restaurant service was slow. (The gentleman on the next table had his starter and was then offered his dessert before he had had his main course!) […] The en suite toilet was smelly but did not appear unclean. Staff were friendly. It was quiet at night which is not always the case in hotels. Read moreGenuine Hotels.com guest review
No complaints about the hotel but mattress was the most uncomfortable my self and wife have ever slept it, we both got up each morning with very stiff backs, we stayed only two nights if it would have been any longer we certainly would have complainedGenuine Hotels.com guest review
we stayed at the same hotel last year and could not fault it, this year the room was very dirty i actually scraped the dirt from around the shower fittings. the exec room was small you could only get in or out of bed at one side and the restaurant was terrible. the food was over cooked and cold and we refused to accept it and left the restaurant. we […] go to silverstone every year and will be looking for somewhere else to stay next year. Sorry we have to say this but it was a very dissapointing stay. Read moreGenuine Hotels.com guest review
"Good Standard Hotel"
Good Standard hotel. No major issues apart from having a huge room with one very small window, and a slight stale smell. Apart from that I would stay againGenuine Hotels.com guest review
"hot and uncomfortable"
friendly helpful staff let down by a lack of investment in the hotel's cooling system which resulted in hot rooms in hot weather with small windows that could only be opened a couple of inches. Plus a twin room that was in fact a queen bed plus a convertable sofa.....not good. Breakfast passable, bar Ok, wellness centre the best thing about the place […] but you can't sleep in the pool. Read moreGenuine Expedia guest review
"Family break with teenager!"
We had a 2 night family break to chill out. The breakfast was really nice with good quality food and a great choice. The pool, sauna and steam room were great, the only thing that let our score down was the rooms cleanliness. Would go back there again however if we needed to bre in the area.Genuine Expedia guest review
I had the impression that the room was, or at some time, had been a smoking room. Also the toilet was in a separate room to the bathroom with no separate basin for washing hands. The toilet also did not appear to have any ventilation. The room was probably one of the older rooms at the hotel and could do with updating.Genuine Expedia guest review
"Fantastic hotel at a very reasonable price"
My stay was short, but sweet. I arrived late and made use of the steam room, sauna and pool - all of which were in great condition and perfect after a two hour drive. I then had dinner at the bar, which was reasonably priced and delicious. I woke the next morning and indulged in a full english breakfast, which was delicious. All of this cost me less […] than £100. When staying in Milton Keynes I will definitely stay here again. Read moreGenuine Hotels.com guest review
Check-in was instant as the hotel were expecting us. It's a bright, modern hotel with first-class rooms, which include a safe. Access to the pool and fitness centre is free for residents. There's free wi-fi access and a free-to-use computer in the lobby. Parking is free. Breakfast is a hot and cold buffet offered over a generous time span. Check-out […] was accurate and quick. Read moreGenuine Expedia guest review
"Very clean and freindly hotel"
Location - brilliant, close to motorway. Free parking. Front desk- very helpful and friendly. Rooms- clean and bright. Unfortunatley no fridge. I didnt like having a seperate toilet without a sink to wash your hands. Shower curtain was irritating. Breakfast- very dissapointing for vegetarians. And simple for all others. Overall nice hotel. In a good […] location with a small swimming pool, but dissapointing breakfast menu. I would recommend staying here, but wuthout the breakfast. Read moreGenuine Hotels.com guest review
The hotel is modern and comfortable. At the right rate this is good value for money but any extras that are not included are expensive (eg breakfast).I would stay again and as a business traveller, it was good to have an iron in the roo!Genuine Hotels.com guest review
hotel was great for the price nice relaxing weekendGenuine Expedia guest review
"Tired and in need of a paint"
Nice however the hotel is in need of a good paintGenuine Hotels.com guest review
"Poor aircon on a very hot night"
Overall good valueGenuine Hotels.com guest review
"Lovely air conditioned room."
This was the first of three hotels we stayed in on our week long holiday, it was in the mid range for price of the the three, but it was the only hotel with air conditioning, we didn't get time to visit the pool, although it looked very nice, the xbox in the lobby was broken which dissapointed my son. We were told that breakfast was served until noon, […] however we turned up a just before ten to be told by three members of staff that the buffet was about to close, so take what we want now as the rest will be taken away, a mother with her two children then turned up and were told it was closed, she went to reception and was told to they should help themselves, the waitress was then told off in front of us which is not what should of happened, this tained what would have been a great start to our week. Read moreGenuine Hotels.com guest review
"Excellent hotel for families"
Used hotel as base for day out in London with the kids. Only short drive to Milton Keynes train station. Staff very helpful and polite, lovely swimming pool and food delicious.Genuine Expedia guest review
"Good for price. Could so easily be even better."
Superficially clean but very dusty in out of sight places. Most staff superb but waiting staff very slow and took ages to get the bill. Room mostly excellent for the price but toiler flush very poor and air conditioning ineffective.Genuine Expedia guest review
"Nice modern hotel"
Great hotel. Very modern with a nice pool, sauna, steam. The rooms are dated compared to the rest of the hotel, but no issues with cleaniness & the bathroom is fine. We were 2 adults & 2 childern so unfortunately there was a sofa bed, which is never as good as a normal bed but it was fine for the kids! The staff were really nice.Genuine Expedia guest review
Great bed, poor breakfast, poached eggs were not edibleGenuine Hotels.com guest review
"promised much did not quite deliver"
Carpet was stained, bed was lumpy, sheet was dirty, guy who checked me in although helpful at first become rude after he was finished taking credit cards details which he messed up any way! not happyGenuine Expedia guest review
Qite basic for price but staff were friendly and it was a comfortable stayGenuine Hotels.com guest review
Perfect staff and great hotel all ways first class serviceGenuine Hotels.com guest review
"Didn't get past reception - made my escape"
I booked this hotel, went along, walked into the reception area and began enquiring at the desk. The woman was overworked, scruffy and tired which vindicated her in some way for her blunt and unfriendly manner, her bad attitude to a child who wanted some help and me. The reception area was scruffy and oldfashioned and fortunately for me they couldn't […] locate my booking so I left - lucky me! I could have go another room but I didn't even fancy going in to see it. I might have been pleasantly surprised but didn't fancy going further in than I was. Read moreGenuine Expedia guest review
Clean hotel with spacious rooms. Booked two rooms and was pleased with both. The only downside to the stay was the lift being broken on departure day though it wasn't a problem for us, my son (being a gentleman teenager) carried a ladies bag down for herGenuine Hotels.com guest review
Public areas were well maintained and modern but the bedrooms were rather tired by comparison. Also quite expensive for the location, where there is a lot of competition.Genuine Expedia guest review
Beds: Comfortable, bedding was of a good quality. Soundproofing: Excellent, did not hear anything from the other rooms, corridor or outside. Shower: Excellent, good strength and good size. Breakfast: Excellent choice, regularly restocked. Pool: Generally quiet, just remember to turn on the sauna/steam room before you start your swim as it takes circa […] 20 minutes to warm up. Read moreGenuine Hotels.com guest review
"Nice room poor restaurant"
Room was adequate and comfortable, food in the restaurant was very disappointing chef put chilli sauce on a child's pizza and fish was burnt and uneatable, understaffed and had to wait over 20 minutes to take our order and the restaurant wasn't really busy......poor when you have children, on the plus side the breakfast was nice. I wouldn't recommend […] an evening meal here over priced £85 for 2 adults and 3 children without drinks. Read moreGenuine Expedia guest review
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