All hotels in Milton Keynes, England, United Kingdom
1 room, 2 adults
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Saxon Street, Layburn Court, Heelands, Milton Keynes, England, MK13 7RA, United Kingdom, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 342 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.9

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Close to centre of town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect location .. couple minutes in taxi to restaurants ... clean and comfortable .. perfect for what i needed .. stayed 1 night but will be back again when i need to come to Milton Keynes again
Genuine Expedia guest review
Other trip Jan 8, 2015
Linda
GB
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff were very friendly and helpful. Kids loved the pool. Will definitely go back if we're in the area
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
A Traveler
GB
4.0 / 5Excellent
"Overall a lovely trip."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall a very good hotel. Some of the facilities are looking a little dated. The room had some stained carpet and there were marks on the walls. Signs of age not unclean. The shared areas were immaculate.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Eve
GB
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff are very accommodating, foods are good, nice place, Good
Genuine Expedia guest review
Other trip Jan 3, 2015
adebisi
GB
5.0 / 5Outstanding
"Does exactly what it says on the tin!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were looking for a comfortable hotel with connecting rooms and a kid-friendly pool, and that is exactly what we got. The 12pm check-out was also really useful.
Genuine Expedia guest review
Other trip Jan 2, 2015
Josh
GB
5.0 / 5Outstanding
"very good hotel would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed after boxing day for one. night we loved the pool very clean and warm great room a good nights sleep and full english the next morning couldn't be happier.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
michelle
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed for 1 night, not far from bars and clubs ! Good area & parking
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
A Traveler
GB
3.0 / 5Good
"Short break with family"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Room was very small and average. Toilet and bathrooms were separate which was a huge disappointment. The carpet was very dated and the breakfast was nothing special for the expensive price it was. This was the first time I had booked at a Novotel and was not impressed by the facilities or the service and I will definitely be sticking to premier inns going forward.
Genuine Expedia guest review
Other trip Dec 25, 2014
Ash
GB
4.0 / 5Excellent
"novotel is a good one nighter"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
comfy place to spend a night but not two!
Genuine Hotels.com guest review
1 night trip Dec 19, 2014
Martyn
GB
4.0 / 5Excellent
"Very nice modern hotel, clean with good facilities"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good modern hotel but not really close enough to city centre to walk, although only £3 in taxi. Nice to have pool & gym, clean and spacious rooms
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
AU
3.0 / 5Good
"Local to shops & parking"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Arrived at the hotel the later part of the evening & had a welcoming reception, informed of the facilities available & card to room, settled into the spacious room, good quality tv, heating facilities, settled in & had a semi-decent sleep. Quiet location.
Genuine Expedia guest review
Other trip Dec 11, 2014
annette
GB
2.0 / 5Fair
"Won't stay at a Novotel again"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
This was my first stay at a Novotel, for £140 per night i had expected more. Firstly i was allocated a room which was already in use - i only found this out after walking into it. The second room had an awful drain smell & the 3rd room was ok but the whole hotel is dated. we stayed primarily for the pool - its not worth it, it was small and closed on our 3rd and final day of the stay. The lift broke everyday we were there and on the final day actually had someone stuck in it. The staff were good, helpful, friendly etc.
Genuine Hotels.com guest review
3 night family trip Nov 24, 2014
A Traveler
GB
4.0 / 5Excellent
"Excellant value / good facilities / Central"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a family get together so we had 3 rooms with small children. Price was excellent. Check in was efficient and all rooms were near each other. Breakfast was excellent and evening meal good, although a little pricey. All staff were very pleasant and efficient and one waiter in particular managed to calm our excited children. The hotel had a good location only 20mins walk to the shopping centre. The gym was compact but all equipment available and quite. Pool a decent size and sauna/ steam room available. Didn't use the sauna much as takes far too long to heat up. Will stay here again
Genuine Hotels.com guest review
2 night family trip Nov 21, 2014
Paul
GB
3.0 / 5Good
"A Guest"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Sta was good and the room was clean but it was cold, even after an hour of full fanit was still cold. Reception were very helpful and when i got back from dinner there was a fan heater.
Genuine Hotels.com guest review
1 night trip Nov 21, 2014
A Traveler
GB
5.0 / 5Outstanding
"Grate stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Second time have stayed both times vet good, staff more than happy to help even when turning up 2 hours befor I was meant to.
Genuine Hotels.com guest review
3 night romance trip Nov 14, 2014
Nicholas
GB
3.0 / 5Good
"Hotel ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
My partner and I stayed for weekend, Location was ok but to far to walk anywhere
Genuine Expedia guest review
Other trip Nov 20, 2014
Kathryn
GB
3.0 / 5Good
"Good, except for the faulty ceiling!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was very nice but unfortunately the ceiling fell down in our bathroom! We told reception, who was very apologetic, however no one from maintenance was working so we had to put up with the exposed wires and the ceiling hanging down - not ideal for our anniversary weekend :-(
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
A Traveler
GB
2.0 / 5Fair
"Cleaners wanted !"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
room had a dirty pillow case down the back of the luggage rack 2 luggage labels and a pair of tweezers ! the bath room was not as clean as mine at home and there was a bedside light bulb out.
Genuine Hotels.com guest review
1 night trip Nov 14, 2014
laraine
GB
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Comfortable stay for good price and good location
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
A Traveler
GB
4.0 / 5Excellent
"Quiet location in MK close enough to everything."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed one night in busines. Modern clean hotel with good facilities. I likedcthat the room had a separate toilet cubicle from the bathroom. The bed was alittle hard and Unforgiving but other than that a good size with all the usual bits you would expect.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
Russell
GB
4.0 / 5Excellent
"Brilliant hotel and inexpensive"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. Close enough to get into the centre but far enough for a little peace and quiet. Food is lovely and they are all very friendly and happy to help.would book with them again.
Genuine Hotels.com guest review
2 night trip Oct 24, 2014
Lesleyann
GB
4.0 / 5Excellent
"Value for money"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We only stayed 1 night, family room at a very reasonable cost. Room was fully equiped with toiletries, tea making facilities, working safe, iron and ironing board, 24hr wifi. Even free papers in morning so was very impressed with value for money. However, separate toilet and this did smell, it was a sewer type smell, rather than an "unclean" smell. Staff were very good. Reception was brilliant, even a play area for kids, interactive tv for local amenities. Food and drink was normal hotel prices. Ideal location to the town centre. Very pleased
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
villetteterry
GB
4.0 / 5Excellent
"Needs updating"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Hotel was great apart from the seriously dirty carpets in corridors and room.it really let the standard down.
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
Kk
GB
5.0 / 5Outstanding
"Comfy room and bed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A Great Experience and would stay here again excellent swimming pool, very clean overall.
Genuine Hotels.com guest review
1 night trip Oct 10, 2014
A Traveler
GB
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We stayed in a family room having spent the day at woburn safari park for son's birthday. I couldnt have been happier with the hotel. It was clean, comfortable and modern with friendly staff and good facilities. The breakfast was lovely and plentiful with a good choice. I would highly recommend this hotel as extremely good value for money.
Genuine Hotels.com guest review
1 night family trip Oct 18, 2014
Angela
GB
4.0 / 5Excellent
"Mix and match"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
On arrival hotel looks fantastic. Receptionist was great very pleasant and helpful. Got into the lift to go to our room and nearly had a panic attack.the lift makes a very strange noise and when entering or leaving it,it moved up and down quite bad.walking up the corridor We noticed how bad the carpets were with stains every where.once we entered out room we were pleasantly surprised at the size.it was lovely.the carpets were shocking with big stains.they really should change the carpets as it really does let the hotel down.the bed was great really comfortable which led to a great nights sleep.
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
Katmc3
GB
2.0 / 5Fair
"disappointed"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
noisy
Genuine Hotels.com guest review
2 night family trip Oct 10, 2014
A Traveler
GB
5.0 / 5Outstanding
"What a nice place to relax?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It is fantastic.
Genuine Hotels.com guest review
1 night trip with friends Oct 10, 2014
A Traveler
GB
5.0 / 5Outstanding
"Nice and central"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely hotel. Easy to find. Easy reach of city centre. Very friendly and helpful staff
Genuine Expedia guest review
Other trip Oct 8, 2014
Andy
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
noise from exterior fan too loud in room
Genuine Hotels.com guest review
1 night trip Oct 2, 2014
A Traveler
GB
4.0 / 5Excellent
"As expected"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pretty standard business hotel
Genuine Hotels.com guest review
1 night business trip Oct 2, 2014
Timothy
GB
3.0 / 5Good
"Daddy long legs"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was very nice and in a good location. We had a huge problem with our room as we checked in at about 3pm and then left and returned at about 9.30pm. On our return to our room we found that it had an infestation of daddy long legs both dead and alive. I estimate that there was about 100 in total within the room. We reported the problem to reception who explained that they were fully booked so could not change our room, but they offered us a Hoover to Hoover up the daddy long legs ourselves. My partner and I were quite disappointed with that idea as we felt something like that should be down to the hotel staff to deal with. In the end a member of staff came and hoovered our room for us. The staff on reception also stated that they were aware of a problem similar to ours, and my partner and I feel that we should have been informed of this problem at check in so that we would know not to leave the window open but we weren't informed of any problems at all.
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2014
Carly86
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyed our stay! Room was a good large size with kind size bed plus a sofa. Bathroom and Toilet were separate which was quite handy. The toilet was a bit smelly though.
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
Imran
GB
5.0 / 5Outstanding
"Very Good Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here for one night very clean hotel with friendly staff close to different areas of Milton Keynes. I would stay here again.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Lady T
GB
5.0 / 5Outstanding
"Good stopover"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We booked two connecting rooms which were spacious with everything needed for a peaceful night sleep. The decor is outdated with woodchip on the walls, but clean & tidy. Breakfast buffet was lovely & service was good. Reception staff were very friendly & helpful. Overall a good cheap overnight stay.
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
Shelley
GB
5.0 / 5Outstanding
"fantastic service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quality of service was fantastic
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
GB
3.0 / 5Good
"executive room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice room at the very end of the building which was fine as I asked for peace and quiet. Didn't get it though -stayed two nights and first night had a load of rowdy neighbours back at 1am and second night someone forgot their keycard and at 2:45 and was hammering on their door to wake the occupants up. Nespresso machine didn't work and toilet was smelly even after I asked for it to be cleaned. Breakfast however was nice and although some minor gripes the hotel was satisfactory and a reasonable price.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
mrsm
GB
5.0 / 5Outstanding
"Surprisingly peaceful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Although there was a wedding event at the hotel, I was not disturbed at all - the friendly receptionist thoughtfully placed me as far away as possible from the event and the wedding guest rooms. The 'TV tables' for single diners in the restaurant is also a nice touch for solo travellers. I would definitely choose this hotel again.
Genuine Hotels.com guest review
1 night business trip Sep 12, 2014
MDL
GB
5.0 / 5Outstanding
"Overnight Stay on Business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Welcoming staff and good facilities, enabled a nice relaxing stay
Genuine Expedia guest review
Other trip Sep 15, 2014
David
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent
Genuine Hotels.com guest review
2 night trip Aug 30, 2014
A Traveler
GB
2.0 / 5Fair
"Good & Bad.Room smelt of smoke, Good facilities."
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is my second visit to the Novotel. One of the reasons for re-booking was from my experience of the previous stay. This time was so much different. Staff were great during check-in. We got up to our room and the window was wide open, room fan (AC) going and the room smelt terribly of smoke. The Sofa bed wasn't even made up. With 2 small children I wasn't happy about the smell, but when I informed reception they were apologetic but could not do anything as no other rooms were available. We were offer a free drink voucher and told they should beable to move us on the follow day. I would not say we had a pleasant night, we had the window open but the smell was quite intense. We were moved to a different room but our clothes smelling of smoke, as if someone had been smoking in the bed. After being moved to another room our stay was more pleasant but the first night was a real disappointment. Besides that facilities at the hotel were good, nice swimming pool, sauna and gym. Staff were helpful.
Genuine Expedia guest review
Other trip Sep 3, 2014
Jai
GB
3.0 / 5Good
"Good location ashame about room cleanliness"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good location, room not cleaned well at all with previous occupies rubbish still in there,restaurant out of lots of key menu items. Jack behind the bar was good.
Genuine Expedia guest review
Other trip Sep 2, 2014
emma
GB
4.0 / 5Excellent
"great resturant service"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
usual good service from Enzo and Stefano in the restaurant the, receptionist was not very helpful
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
virgilio
IE
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A nice hotel, with comfortable rooms. Staff are friendly and helpful. Pool area is great only drawback was the changingrooms these were always wet with no dry place to get changed.
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We are a family of four and have stayed at this hotel before . The staff are very efficient, helpful & we received a warm friendly greeting when we arrived . The breakfast is excellent with plenty of choice . The children loved the pool and there was a steam room for adults . The room was very clean and comfy . We would definitely recommend this hotel to anyone .
Genuine Hotels.com guest review
2 night trip Aug 21, 2014
Excellent stay !!!!
GB
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice hotel , good for price . It is a little out of town , I wouldnt walk it because of the roads they are fast and walking down side of dual carriageway not the best idea . It is about a five minute drive or £3 in a taxi. This hotel is an ideal stop over it offers all that you need bar , restaurant , kids area with x box and swimming pool . Overall good and I would stay again .
Genuine Hotels.com guest review
1 night business trip Aug 23, 2014
matty1981exl
GB
4.0 / 5Excellent
"Hotel good and breakfast superb"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very enjoyable just found room bit hot even though air con was on all night.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"Very good hotel, Outstanding value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent service and facilities.
Genuine Hotels.com guest review
1 night trip Aug 7, 2014
American_Mary
GB
3.0 / 5Good
"Noisy employees"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
All was ok except on the second night two employees were talking and laughing loudly all night waking us up constantly. Very bad night sleep but hotel overall was good. Will not stay again. Wasn't even asked on checking out how our stay was.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2014
James
GB
4.0 / 5Excellent
"Nice friendly hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely hotel, friendly staff, stayed for 2 nights, close to snozone wich is what we went for, breakfast good but the kids did miss out on the pancakes as there was no mix , lovely pool, steam room, sauna.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews