"Wonderful Staff...best place to stay in Petaluma"
Everyone was super helpful and accommodating. The location is convenient and beautiful. Best place to stay at when in Petaluma.Genuine Expedia guest review
"Nice hotel a little outside town"
Excellent value; pet friendly; well maintained and appointed hotel.Genuine Hotels.com guest review
We were plesantly surprised at this hotel - as we are very picky where we stay. We stayed at another hotel for the first part of our trip in the city of San Francisco and while it was a higher end hotel, not as pleasant as the Sheraton Sonoma. The staff from the front desk to room service were friendly, nice and very accomodating.We will stay there […] again. The hotel is very clean and modern with a very nice lobby. We did not eat at the restaurant during our stay so cannot comment on that. But overall we had a pleasant stay. Read moreGenuine Expedia guest review
Very nice stay. Everyone friendly, room nice and food good. Thank You, BFRGenuine Hotels.com guest review
"Nothing to complain about!"
I stayed two nights at the Sheraton located at the marina in Petaluma. Clean, quiet, comfortable with a fitness center and next to a nice park with walking trails. Food was good, service above and beyond. Highly recommend this hotel!!Genuine Hotels.com guest review
"hard bed and bathroom with no mirror outside"
lame and overpriced... a hard bed, might as well been in Europe.. the bathroom was one tiny room with no mirror on the outside to get ready so he takes a shower and I can't put on makeup or do my hair.Genuine Hotels.com guest review
"always a winner"
Great property including the food at the hotel, thanks to Chef Danny and his team. Property is clean and staffed with very polite, helpful personnel. Bar has great staff, and the small plates make going out to dinner offsite unnecessary.Genuine Hotels.com guest review
Everything was great!, only thing that could be better is the beds/sheets/pillows. Everyone has their favorite style of bed, ours was a bit hard, pillows were too airy and the sheets were not fit right for the bed size. Other than that. Great central location, clean, friendly and would returnGenuine Hotels.com guest review
I generally love Sheraton hotels but I was disappointed that their website listed a fridge and microwave in the room but when I saw the room didn't have a microwave I was told there's 1 microwave for all guest use.. Very inconvenient and for that reason I won't be going backGenuine Hotels.com guest review
"Great stay if you have a marina view."
We have stayed before and enjoyed the hotel. On checking into our room, we were not excited about the lack of a view. We called the front desk. They at first said the hotel was oversubscribed, but then called back to say there was a different room available. That room looked out over the marina by the hotel, and for us, the difference was substantial […] (at least, it is if you prefer a view of a harbor and boats to a view of the parking lot). Both rooms very nice, hotel is fun and has a nice bar overlooking the marina as well. Read moreGenuine Hotels.com guest review
Clean, comfortable, quiet 4 star hotel. Starbucks in lobby, but they don't accept Starbucks card. Closest Petaluma hotel to Sonoma and Napa. 101 Casino about 3 miles north on Hwy 101.Genuine Hotels.com guest review
"Dated Hotel with Untrained Staff, Noisy Rooms"
This did not feel like a typical Starwood experience. No bellman at check-in to assist with luggage, no valet service to park your car, and the front desk didn't have our Starwood number entered even though it was entered on the Expedia reservation at the time of booking. We are Platinum Starwood members yet we were not given our usual upgrade, nor […] did they even place us in a room on the Club Members floor level. The beds were hard and as we tossed in turned we could hear the springs in the bed. The furniture and overall decor is dated and there isn't a mini-bar in the room (the only nice thing the room had was a new powerful hairdryer). The walls between rooms are super thin and our neighbors woke us up one morning with their romantic (but loud) antics. The restaurant is completely understaffed with one poor female server in the morning trying to take orders for 14 or more tables all by herself. The food was awful, the oatmeal like a wet rock, and the coffee cold. The male attendant in the club room was unfriendly and didn't greet us nor ask us if we'd like a drink or something from the bar menu - in fact, my husband didn't even know the guy worked there, but thought he was a guest the way he paraded around and changed TV stations to his liking. Very sad to see a hotel with such a great location and beautiful marina view be this disappointing. Staff need some serious training and if I were Starwood, I wouldn't even lend my name to this hotel. Read moreGenuine Expedia guest review
"The right hotel for Sonoma"
I visit Petaluma and the surrounding area often. Have stayed and most if not all the hotels in the area. The Shearton is by far the best overall hotel especialy for business. Close to downtown Petalua ad restuarants that wil not dissapoint. Addittionally this is a good launching area to the Sonoma coast or to Napa for day trips.Genuine Expedia guest review
"Beautiful hotel on the marina!"
We can't wait to go back! The staff were superb, they were friendly, and very attentive to our needs. The hotel, facilities, and rooms were first class!Genuine Expedia guest review
"Avoid the restaurant"
Overpriced and limited selection of food. Even medium ordered burgers were burnt. No comp. coffee.Genuine Expedia guest review
Very nice, comfortable stay......especially the pillows! Definitely return again, but will request a room with River View. Friendly, helpful staff. Upon checking out at noon, too many room service trays were left outside room doors making it difficult to maneuver the halls with luggage. Besides that, everything was very nice.Genuine Hotels.com guest review
The only unfavorable was pricing at the restaurant within the hotel.Genuine Hotels.com guest review
"Right on the Marina!"
Comfortable hotel away from hustle of freeway. lovely setting on a marina and next to a open range bird refuge.Genuine Expedia guest review
"On the Marina in Petaluma"
Friendly staff, clean room, although the lounge does need a facelift, the chairs are dirty and worn, but the bartender is very friendly and will make whatever you would like. Hotel restaurant has a lot of interesting items, but they are trying a bit too hard and over do the dishes. The view of the marina from the room was lovely and the room looked […] more recently renovated; it was comfortable and served for our needs. Read moreGenuine Hotels.com guest review
Hotel is attractive, clean and comfortable, but not in a nice place for walking. Also, the air conditioning fan is very loud.Genuine Hotels.com guest review
"Helen and Geri girls vacation"
Very nice room comfy beds. Wish there had been a dvd player. Called guest se rvices to inquire but theydidnt call back. Tipped housecleaning for extra coffee but they didnt leave the coffee. Delightful hotel except for this.Genuine Expedia guest review
"Great Resort Hotel"
We really enjoyed the resort and old southern feel of this hotel and bungalow style rooms. Real fireplace, kitchenette and private patio. Had a nice dinner on the veranda overlooking the golf course. Seemed very child friendly.Genuine Hotels.com guest review
The hotel is beautiful. We loved it.Genuine Hotels.com guest review
The best part of my stay was the bed linens. They were soft and ever so comfortable to sleep under after a long day.Genuine Hotels.com guest review
"nice hotel, friendly service, very accommodating!"
Very clean and comfortable hotel. Staff was very friendly and even called me when my room was ready for an early check in. The pool was relaxing and wait staff was very courteous. Would definitely stay here again.Genuine Expedia guest review
Staff were friendly and accommodating. We will be staying here again.Genuine Hotels.com guest review
"Visiting the area for son's wedding"
We enjoyed the location of this hotel. Near shopping, entertainment, restuarants and my children:)Genuine Expedia guest review
"Downtown Petaluma not far away"
Clean, quiet room.Genuine Hotels.com guest review
"Did not get the room we selected and paid for!"
When making my hotel arrangements on Hotels.com they had multiple options for room stays. I choose the deluxe marina king room and paid more for it than a standard room. When I got to the hotel, the only rooms they had available where two queen beds in the room. My boyfriend and I had to sleep in separate beds or feel crammed. It doesn't make sense […] to pay more for a better room and get the standard. One more negative, the sheets felt rubbery. Other than those things, the hotel seemed to be well maintained and in a nice location. Read moreGenuine Hotels.com guest review
"Great Hotel Convenient to Highway 101"
We were very pleased with our stay. The hotel is attractive, spacious, clean and well-decorated. It's located on a small marina on the Petaluma River. Our room had a peaceful marina view. The beds were very comfortable. The room was quite expensive for 2 doubles, but it is by far the best hotel in the Petaluma area. It's convenient for events at Infineon […] Raceway. Read moreGenuine Expedia guest review
"Convenient on-off freeway"
It was a three star or less. The bed was terrible. They were understaffed in the morning, one person handling the front desk. I asked for a wake-up call and he called 1/2 hour too soon. The same poor guy had to get coffee, check people out, and answer the phone. Poor guy. AND they had a conference going on there. They need to hire more people. Not my […] favorite place, but passable. The restaurant was good. Read moreGenuine Hotels.com guest review
We paid extra for a marina view and because of painting they had moved items in front of our window and the workers stood outside our window so we could not enjoy the view. They also made a lot of noise early that morning.Genuine Hotels.com guest review
"Just stayed 1 night"
In town for a baseball tournament in Rohnerr Park. Hotel was nice. Kids had a great time in the pool,. We didn't stay long enough to really use any other amenities.Genuine Hotels.com guest review
"Comfortable hotel, nice pool"
Experience was good. Only hiccup was we booked two doubles at the club level and they tried to get us into a king room. I had to be quite firm with the concierge telling him I need the extra bed as we were charged for an extra guest already. We finally got the two double queen beds.Genuine Expedia guest review
"Sheraton in Petaluma"
We had an enjoyable stay. Staff was friendly and very accommodating.Genuine Expedia guest review
"TLC needed !"
After two days riding the twisties on Hwy 1 we were tired and frozen and the Sheraton was just what the Dr. ordered ! Quality we have come to expect from the Sheraton ! Awesome :)Genuine Expedia guest review
From the front desk to housekeeping to the restaurant staff, the service was below average. Front desk staff was perfunctory, it did not feel like they actually cared whether guests enjoyed their stay. Housekeeping did not clean our room until we actually called them at 4 pm one day, but on the day of our check out they barged into the room twice even […] before the designated check-out time. They couldn't wait to get us out of there. Read moreGenuine Hotels.com guest review
"Great fmaily stay"
A great hotel with a nice pool!Genuine Hotels.com guest review
Easy access, very convenient, clean, quiet, nice propertyGenuine Expedia guest review
Gave us the worst room location in the hotel.Genuine Hotels.com guest review
"Ill Stay Again and Again!"
I loved this place. I was there for a four day weekend and had a blast.Genuine Expedia guest review
"Good restful sleep"
My second time staying, the place is clean & quiet, comfy bed, & we had breakfast in the room, it was warm & decent. It's expensive to stay but I'd stay again if costing family.Genuine Hotels.com guest review
"Good Hotel for the Sonoma Area"
Hotel was clean and spacious. Bathroom was nice. Although a bit overpriced, the restaurant had a very good breakfast.Genuine Hotels.com guest review
I arrived with my 101 year old Grandma. which the hotel accommendate us with a handicap room and included a shower chair for her. The room was spacious and very clean. The beds were comfortable.Genuine Hotels.com guest review
"Crazy as it sounds"
Got back from a day of golf and upon my return my room was never made up. I went downstairs to report this to the front desk and the guy tells me I had a do not disturb on my door. Nope I tell him. When I ask him to please make sure the room is cleaned he looks at me like I'm asking for the biggest favor. Tells me the staff has left for the day. The […] staff and hotel just didn't feel or act as a Sheraton. Read moreGenuine Hotels.com guest review
Great location. Wonderful property. Best part was the restaurant. Great food and great wine list all with A1 service. Highly recommend.Genuine Hotels.com guest review
The elevator was dirty. Big turn off.Genuine Hotels.com guest review
"A Hiccup, A Good Room & A Suggestion"
We booked two rooms here the Saturday night of Memorial Day weekend. It was really the only hotel with any rooms left in either Napa or Sonoma. Even though this was not our first choice it worked out just fine. We booked two non smoking King rooms. Happily that is just what we got, as often we arrive at a hotel and are told "Sorry we are out of King […] rooms. Tough Luck" The front desk was very busy but they attended to us promptly. Check in was pretty smooth with the small exception of a little hiccup. (She wrote down the wrong room number so we went to the wrong rooms first - no big deal) The rooms were large with comfortable beds, nice TVs and a good size mini fridge. Though the bathrooms weren't bad by any stretch of the imagination they could use a little updating. And I know it is a nit picky thing but the toilet paper dispensers in our room would hold the rolls of toilet paper, so they would tip off kilter and would unroll. Your only choice for breakfast at the hotel is the hotel restaurant. Though they have a small gift and coffee-only shop in the lobby, it doesn't sell any small breakfast items like a box of cereal or cup of yogurt. It should for those who don't want the whole breakfast deal. Read moreGenuine Expedia guest review
Service was not that great – the movies didn't work in the room and when we asked they just blew us off saying it was down for maintenance for two days! For what the price of the room was little underratedGenuine Hotels.com guest review
"Hotel listed in Napa area?"
Hotel staff was nice. I received an instant upgrade when I arrived- it was overlooking the water, but was right at the entrance to the first floor rooms, ice machine and service access - so, very noisy and the view out the window has a walkway just out of my window where people walked by and and looked in... Rooms were nice and hotel located between […] napa and San Francisco - but came up when looking for napa and Sonoma area hotels - not convenient access.... Our stay was nice, no wow... Our last impression was watching two "thug-like" looking young men who appeared to hide something and then looked as if they "stashed" something in the dumpster and looked very suspicious as we drove by them - making me think less of the surrounding area... Read moreGenuine Hotels.com guest review
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