"Not great for business travelers"
The hotel doesn't open early enough -- no breakfast or even coffee is available before 7 AM. And the fitness center is too close to guest rooms -- I could hear people pounding on the treadmill at night.Genuine Expedia guest review
Very nice clean hotel. Beware, they charge $1 for local calls.Genuine Hotels.com guest review
Always glad I stayed there. It's that simpleGenuine Hotels.com guest review
"A Pleasant Stay"
This hotel was clean, quiet, and well kept. The furnishing were nice and the bathroom was remodeled and a nice size. I didn't like the cylindrical pillows. They were too tall for me. This was a minor detail. I liked that the hotel had a complete bar. The marina gives the place some ambiance, especially for those who like boats. An overall pleasant stay […] and a great option to paying a lot more for less in Sonoma or Napa. Read moreGenuine Expedia guest review
"Extremely comfortable first class hotel"
Really impressed with our recent stay. Reception was brilliant, the Starbucks coffee kiosk was much appreciated. The room was spotless and king bed so comfortable. The sheets and pillows used were of the highest quality. I would recommend this property and I will personally return in the near future. Keith.Genuine Expedia guest review
"Good spot for visiting Sonoma County"
The rooms were great--bed was super comfortable, and we were given access to the Club level because they didn't have the class of room we had reserved. That said, the breakfast in the Club lounge was just a notch above awful, so in the end, I'm not sure it was an advantage. Otherwise it was a great property.Genuine Hotels.com guest review
I most enjoyed the morning view of the marina from my room, as shown in picture.Genuine Expedia guest review
"Very good value for what you get"
I enjoyed the bar and comfort of the room.Genuine Hotels.com guest review
"Sheritan Sonoma review"
I had a very comfortable stay with Sheratin Sonoma. The staff was very accomidating with large smiles and extra service not expected. Next year I hope to stay there again when the Sonoma Barrel Wine Tasting event returns.ThanksGenuine Hotels.com guest review
"Great hotel. Great service."
Front desk staff was more than helpful and kind. Overall great experience.Genuine Expedia guest review
"Not Ready for Prime Time"
The issue I have with this hotel is not the cleanliness, it was very clean, it was not the size of the rooms, or the comfort of the beds. It was the chinziness, of having to plug in and set the clock, having to reach around the furniture to plug in a warm refrigerator, having NO microwave and a thermostat with a 2 degree threshold before maintaining […] room temperature, so you end up hot or cold during the night, while leaving a window open left a security risk. I would not return here, there are better hotels nearby. Read moreGenuine Hotels.com guest review
great location, comfortable room and good food Good valueGenuine Hotels.com guest review
"very nice property"
I go back to this hotel whenever I'm in town for business and would for pleasure as well. Nice helpful, professional staff and well taken care of property.Genuine Hotels.com guest review
"Nice quick stay at the Shearaton in Petaluma"
Comfortable and everthing I exopected.Genuine Hotels.com guest review
"quiet and clean"
very quiet, clean but "cold" not cozy, no pet fees, business location, wouldn't stay again.Genuine Hotels.com guest review
"Great option in Petaluma"
The hotel was in a good location next to the marina and easy access to historic downtown and the highway.Genuine Expedia guest review
Second time I have stayed at the Sheraton Petaluma. Very clean, comfortable and safe area. Lounge and restaurant in hotel for convienience yet still the rooms are very quiet. Great place to stay in Sonoma County.Genuine Hotels.com guest review
"clean comfortable and affordable"
We were pleasantly surprised....Room was very spacious, very comfy bed. Hotel overall was tidy and updated. Staff was friendly and helpful, overall was a nice stay, wish it were closer to Sonoma as that was our target location but for the price you could not do better.Genuine Hotels.com guest review
"Quiet and convenient place to stay."
Very quiet. Nice facilities. Nice restaurant. Heated pool and hot tub.Genuine Expedia guest review
"it was disappointing"
even though we were on time for checkin just before 3:00 pm we could not get our room until 4:30 pm. The hotel personnel did not seem to really care that we were waiting in the loby for so long. After we got our keys wanted to use the hot tub but it was not even warm, that was one of the amenities we wanted to enjoy during our stay. The room and bed […] was comfy, so for us it was just an average place :( would not stay there again Read moreGenuine Hotels.com guest review
"Best place to stay in Petaluma :)"
Very clean, comfortable and awesome beds! Very quite and peaceful hotel.Genuine Expedia guest review
Very quiet, comfortable and dark rooms.Genuine Hotels.com guest review
"close to discount shopping, easy drive onto San Fr"
Easy checkin staff nice, laundry a plus room was very comfortable, window opened for fresh air. Resturant waiter a bit strange but the meal was really nice .Genuine Hotels.com guest review
The beds were TREMENDOUSLY COMFORTABLE ! ! Initially, we received a room with a door to walk out onto the terrace/pool area and when we requested a different room without a walkout, the hotel staff accommodated us immediately. It was a wonderful one night stay at a very economical rate.Genuine Hotels.com guest review
"Very Nice overnight stay"
Stayed here as a mid-point stop on our way to the coast. Hotel is in great shape. Very nice staff. The price of wine by the glass in the bar are a little high and the breakfast menu is outrageous. Other then that we had a great time.Genuine Hotels.com guest review
"Great hotel in nice town"
Stayed the night before my wedding, I needed a comfortable bed and place to relax! The hotel hot tub and pool were very nice. The restaurant and staff were great... a little pricey but it was worth it. No complaints to speak of, along the river and near downtown. I live in the City and never needed to stay here before but I was glad I did.Genuine Expedia guest review
My stay was great. I was hoping to stay three more nights but the price was too high. I'll return next week when the prices drop.Genuine Hotels.com guest review
"Good starting point for variety of day trips"
It was comfortable and fine, and it was obvious to us that hotel staff takes pride in their work, and in the overall appearance of the property.Genuine Hotels.com guest review
Good hotel north of SF. Well locatedGenuine Hotels.com guest review
Everything was excellent except for a noisy heater/air-conditioning unit.Genuine Expedia guest review
The room was nice, but it got very warm at night. And the air conditioner would start up each time we got above temperature. It was like a lawnmower or a tractor in the room with us. Just as I'd drift to sleep, the darn thing would kick on. Awful. And the pillows are hard. I was irritated by the lousy night's sleep. I wouldn't stay here again.Genuine Hotels.com guest review
It was a great room and had excellent service. The price was perfect for the location and services.Genuine Hotels.com guest review
"Good place, good price."
Excellent staff- great location. Small boutique like. Room was comfortable, a little dated, but good at the price. Would definitely come back.Genuine Expedia guest review
"Disappointing accomodations in Somoma Valley"
toilet clogged almost every time we used it...had to use lobby bathroom, offered us nothing for our inconvenience. We asked for a complimentary breakfast and they said we could go to the fourth floor for the continental breakfast with the time share owners if we wanted to. We had a view of trash on ground and dumpster. Bed was extremely uncomfortable, […] hot tub was not hot, gym was out of commission, air conditioning was either freezing or room was too hot. Front desk service was minimal. I would not recommend this hotel or stay in this hotel again. Very disappoinnted. Read moreGenuine Expedia guest review
"Sheraton hotel in Petaluma needs to improve"
The refrigerator FROZE my food. unfortunately it wasn't until the evening of the second 9and last day0 that i called and a tech adjusted the frig. The controls required him to move a hugE piece of furniture to get to the back of frig. The next morning my food was still frozen. Then room service called at 7;30, waking us up, and we did not order room […] service! And they had music on beginning at 6 or 7 am outside the restaurant which just happened to be next to our room. It was not particularly quiet. Read moreGenuine Expedia guest review
Bathroom small.. Need to be updated with 2 sinks. Also requested a bay view but had parking lotGenuine Expedia guest review
"Disappointed with Doubles"
When booking this hotel, I reserved a room with 2 Queen beds. When I arrived, the staff said that I had booked a King bed room. She was not friendly at all. I showed her my confirmation and she hesitantly changed my room to a double. It was very disappointing to find out that the beds were actually doubles, not queens ast stated. I was also disappointed […] with the cleanliness of the rooms. The hotel is not as well kept as the last time I stayed there. Read moreGenuine Expedia guest review
One night stay but enough to rate highly. Recommend it .Genuine Hotels.com guest review
"We had a great stay"
There was some inital confusion around the room so we ended up moving to three separate rooms within an hour of checking in. The staff could not have made this easier and they were very accomodating. It was raining so didn't get to use the pool but overrall a great stay. There were some dogs accross the hall that would "yap" (little dogs) when we walked […] by but I never heard any dogs at night. Read moreGenuine Hotels.com guest review
Three friends sharing the deluxe double, wish the beds are a bit bigger, uncomfortable to share a bed. Nothing fancy, bathroom is clean.Genuine Expedia guest review
Great location. Close drive to Sonoma and Napa and Sonoma State. DO NOT miss out on historic Petaluma. Great shops and restaurants. Sheraton is nice enough but beds and pillows are hard.Genuine Hotels.com guest review
"Did not receive what was requested"
My husband and I stayed at this property recently. While we were fine with the room condition and cleanliness, the real issue came with the sleeping arrangement. I requested a 1-king room. We checked in right when check-in opened (just after 3pm) and were given one room with 2 full beds. Not even queen size, which would have been fine. My husband and […] I are small-ish people - but the full bed was really too small, particularly since the mattress was so uncomfortable. Would not stay here again. Read moreGenuine Hotels.com guest review
One downside. On both mornings between 8:45 and 9:00 a.m. we heard female voices talking out in the hallway which sounded like they were right outside our door. I assumed it was hotel guests leaving their room, but the talking never stopped for approximately 35-40 mins. I looked out the peep hole and could not see anyone. We kept waiting for what we […] thought were the hotel guests to leave the hallway, but they never did. When we left our room around 9:30, the talking was coming from three maids outside the housekeeping room near our room. It was very annoying when we were trying to sleep and heard all this talking - non stop! I have no idea what time they start work, but they really need to congregate somewhere else to chit chat NOT in the hall outside guests' rooms. Read moreGenuine Expedia guest review
The hotels is located less than a quarter mile from the highway. It is minutes from Sonoma. Very clean !Genuine Hotels.com guest review
"Very nice and Clean... but comfortable... NO WAY!"
Although this hotel was very nice, clean and well maintained the comfort of your room is little to be desired. It is apparent the hotel maids either A) do not pay attention to the "DO NOT DISTURB" sign on your door or B) they do not read English! 3 days in a row they came knocking and walking in to give the room its cleaning, while we were asleep. Needless […] to say we were woken up. Yes, all 3 mornings we had our DO NOT Disturb sign out. Doore slammimg OMG.... a HUGE problem. the room doors slam shut you are constantly being woken up by the sound of slamming doors. I complained, however I was told there were aware of the problem. It was crazy all the noise from all rooms doors slamming. The noise level in the hotel was horrible. We azctually had to go out into the halls at 2am to ask people to be quiet. Very thin walls too when you can hear people peeing in the bathroom next to you as well as above you. Not a great feeling. The rooms have refridgerators.. however, I suggest you NOT to place food in it. The temperature although set at the highest does not keep food to temp. I had to throw away all my food I purchased at the supermarket. I did that to make lunch and dinner since I was on a budget. Bad Idea! Last but not least... I received a call from the front desk, I wa accused of amoking in the room. It seems a guest complained. REALLY???? I DID NOT SMOKE in my room. Do not accuse me... come to the room and check... SMELL IT and make sure before you accuse. Read moreGenuine Expedia guest review
My 2 brothers and I checked into 3 seperate rooms for 5 nights. The rooms were very clean and comfortable. The hotel staff was exceptional and handled all of questions quickly. The on-site restaurant was very good- food quality was outstanding as was the service. I would recommend this specific hotel to anyone.Genuine Hotels.com guest review
"Sheraton Sonoma County - Petaluma, CA -pleasant st"
Very nice hotel with comfortable rooms. Very dog-friendly staff. We will visit again. Nothing to criticize.Genuine Hotels.com guest review
"Sheraton Sonoma County Petaluma"
My family and I had a lovely stay. Service was perfect, the work out room was clean, the location for the activities we wanted was perfect.Genuine Hotels.com guest review
"comfortable place in petaluma"
good place. i would return.Genuine Hotels.com guest review
"the Sheraton was perfect for my needs!"
I went to the Lagunitas brewery (4 miles away) then to my gig at Mcnears Mystic Theatre (3 miles away) and didn't even check in until after midnight. I'm used to shady hotels with lumpy pillows, so I was blown away at the cleanliness of the Sheraton. The room was neat, the bed was very comfortable, pillows were comfy. The bathroom was very clean and […] a very good shower head. I had a great nights sleep and ate at a great local diner (three cooks diner) . Staying at a room this nice at such a good rate really helped make my weekend great. Admittedly I did not spend much time with the staff, but when I called on the phone and checked in I was greeted with the utmost professionalism and treated extremely well. I know that the views of a working musician who usually gets put up for free may not matter to some, but I will definitely use this service and this hotel again in the future! Read moreGenuine Hotels.com guest review
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