We got there earliy and we were told check in wasn't till 4. They went on ahead and pre checked us in and told us they would call when the room was ready. They called around 4:15 and we went and got the room keys when went to the room to find out it wasn't cleaned the people were in there to clean. Went back to the front office. They got it straight. […] We got another room. The room was clean and in good condition. We ran into some problems with a water leak and towel shortage but one call to the desk and towels were delivered. The water problem was repaired. The pool area was great. It was clean and well maintained. The grill there at the pool area was and has got to be the cleanest pool in the state Read moreGenuine Hotels.com guest review
Loved the facility.Genuine Hotels.com guest review
We enjoyed our stay at the Legacy Resorts. It is conveniently located for theme parks and other activities in Kissimmee. The rooms were very accomodating, however, the cleanliness was a bit lacking. The floors were sticky upon arrival and the bathtubs were not clean enough for me to want to soak in. But, it was still a good bang for the buck.Genuine Hotels.com guest review
"Excellent location and services"
I stay with my family for 4 night, the services was excellent, and definitely stay again.Genuine Hotels.com guest review
"ok - economical"
Good value but odd smell. The little things, no fridge or plug for coffee pot behind entertainment center... People were nice and accommodating. Here's the thing, it's primarily a time shareGenuine Hotels.com guest review
"Very nice resort!!"
When we arrived, the check-in process was fairly quick and we were on our way to see our room. We booked the 2 bedroom, 2 bath suite, and it was very nice and clean. The rooms were large, the linen was clean and the beds were soft. The upstairs bathroom was large and had a jacuzzi tub that was really nice (we had a problem with the jets not working, […] but the resort sent someone over and it was fixed quickly). The full kitchen was upgraded and the appliances were clean and all working. I LOVED the fact that the living room area had tile floors!!! I had read reviews on many resorts and carpet (stained) was a huge complaint. The kids enjoyed the free wi-fi connection. The resort grounds were clean and the landscaping was beautiful. The pools were clean and there were about 4 total. There were many amenities (fitness center, arcade, miniature golf, basketball, volleyball court, billiards and fuseball table, fire pit) at the resort, our only complaint was that everything shuts down at 11 pm, which was horrible because we had no intentions on going to bed early while vacationing and there wasn't much else to do when everything was closed. The Walgreens is almost next door, which was convenient and there were many stores and restaurants in the immediate area. Overall, we had a great stay at a great price and it was well worth the money Read moreGenuine Hotels.com guest review
Hotel was nice..employees need hospitality trainingGenuine Hotels.com guest review
"Great value and location!'"
My husband and I stayed here for two nights while we spent the weekend at Disney. The room was small, but fine since we were basically only sleeping and bathing there. The room had a nicely sized jacuzzi tub! My only complaint is the very thin walls that allowed us to hear all conversations of our neighbors. The property has 4 pools. We would stay here […] again. Read moreGenuine Hotels.com guest review
"Really nice place :)"
Great place, easy check in and check out, friendly service, room was superb, felt like a personal apartment, nicely furnished, very close to Disney. There is a resort fee of 3.95 daily that they don't mention in the listing but not a big deal. And housekeeping is a separate charge. Definitely would love to stay again!!Genuine Hotels.com guest review
"Get what you pay for"
The resort itself was nice and there was a lot to do, BUT the room your get from the discounted price is not nice. The rooms are old apartments chopped up into hotel rooms. Our side must have been the small side and the setup was awkward. Other rooms there may have been much nicer.Genuine Hotels.com guest review
"Great Location and Friendly People!"
I love this hotel. It is within miles from every attractions. I love the amenities that were offered like the movie with t.v. screen near pool for the kids. The kids enjoyed it, and I did because it was a place where the whole family could enjoy. I will most definitely go back next year for summer vacation.Genuine Hotels.com guest review
"Nice place to stay"
Rooms are small but nice. A little crowded for 5 people. would definitely recommend it.Genuine Hotels.com guest review
"very clean-nice pools-hot tubs-great activities"
Didnt like the 1 bedroom unit we first stayed in the first night. could hear everything the neighbors were doing. Tight fit for a family of 5. The 2nd night we stayed in a town house and it was great. My only recommendation would be to change out the little boy comodes-if you know what I mean.Genuine Hotels.com guest review
"Great place clean and lots to do"
Although I had a rough start to getting checked in to my room because hotel.com hadn't sent my reservation... Legacy Vacation Club consolidated me as if it were they fault... they gave me $20 in Legacy bucks and Upgraded my room which couldn't be any more perfect....one bedroom very clean and spacious. .. my desk agent was Gregory and he was super sweet […] and apologetic through the whole thing...definitely will go back next time I'm in Kissimmee Read moreGenuine Hotels.com guest review
This place was perfect. We didn't have to leave for entertainment. Plenty for the kids to do. Plenty of space for parents to have alone time.Genuine Hotels.com guest review
"We had a great stay."
I stayed at this resort once before and enjoy the accommodation. Room were clean.staff was very helpful. We will return.Genuine Expedia guest review
"Nice hotel and excellent location."
I have only spend one night, but I can truly say that I was very pleased. The price was excellent the room was clean and the bed was very comfortable. The staff member who checked us in was very friendly and courteous.Genuine Expedia guest review
"Legacy Vacation Resorts Visit Beautiful Place."
Can't wait to to go back. Very helpful and friendly staff. 5 Star Room maintenance. . The wash cloths and hand towels were artistically arranged in shapes of fans. The bathroom was modern, spacious, sunken tub and very very clean. The appliances were spotless. Modern flat screen tv's were located in the bedroom and living area. It was all very beautiful […] and tastefully done. I hate large resorts--thankfully this resort was not large, the room was easy to find,easy parking, security;it was perfect. The pool was also very inviting. Can't wait to return. Read moreGenuine Hotels.com guest review
"awesome weekend away found great resort low price"
I will keep going back very clean resort. well pricedGenuine Hotels.com guest review
We had 4 rooms , 3 in one building and one across the way. The guest in the room across the way was awoken at 3am by a large party congregating in the hallways, playing loud music and drinking. The guest called to the front desk five times to ask someone to address the issue but no one answered. I know the resort has security so don't know how they […] were unaware or why they did not address. Apart from that everything else was decent. Read moreGenuine Hotels.com guest review
"A nice weekend away"
I JUST LOVE THIS PLACE ALL THE POOLS AND THE HOT TUB . WE STAY IN A MINI SUITE PERFECT FOR THE 2 Of US LOCATION .NICE AND CLEAN . I WILL BE GOING BACK SOON. ALSO THE MINE GOLF WAS GREAT TOGenuine Hotels.com guest review
"Great hotel !"
I booked this hotel because it was close to Disney and it was wonderful. I had no problem at check in, the room was great. Loved the king size bed, so comfy! The room was super clean, no smell or anything. My only two things were that they charge you a $100 deposit but they say you get it back in 5-7 days but I got mine back two days after. Then the […] room I booked had an adjoining room which was open from both sides. It only locked from the other room side, I didn't like very much the though of people being able to cross over into my room and looking around. Other than that I just regret not having enough time to enjoy the resort. Read moreGenuine Hotels.com guest review
Loved Everything About It, Clean, Staff Very Friendly.Genuine Expedia guest review
very good very quiet, it's like having your own apartment, I recommendGenuine Hotels.com guest review
"Uncomfortable room layout, noisy a/c"
The room layout was very uncomfortable. Cabinets on the kitchenette were falling apart. And the AC was very noisyGenuine Expedia guest review
My husband and I decided to go away for my birthday and our anniversary I booked on line and payed in advance. When we got to the legacy suites they could not find my reservations. I had to send my confirmation email to the desk clerk then call expedia to send a fax of confirmation. After 30 to 40 minutes I was then told that someone checked into my […] room an hour earlier. They had to find another room for me seeing that I did have reservations. We finally got to our room almost at one in the morning. Wasn't to happy with the room wasn't stocked with supplies, I felt I was just thrown into a room since they made a mistake. There were other issues but I just won't go back there. Read moreGenuine Expedia guest review
"2 bedroom suite"
Amazing and beautiful place. I had the 2 bedroom suite. It was very spacious, clean, had a playground, several pools, hot tubs, a gym. Walgreens is next door and 24 hours sp if you need anything its a 30 second walk. I loved this place and will come back again in a few months.Genuine Hotels.com guest review
"Sleeps 9 and it was great."
The first two nights we stayed in the A-B suites and I felt like a queen. And had plenty of room for 9. The price of this room was low cost. We then stayed at Marriott for business and it was $$$! So last two nights we went back to the legacy and we only had gotten the B room and we were cramped sleeping 5. Over all stay hereGenuine Hotels.com guest review
We were so pleasantly surprised by the cleanliness, very comfy beds, beautiful decorating, reliable wifi and fantastic staff! The resort has a lot going for it! Please don't hesitate for a second in reserving a stay here! You will love every minute!Genuine Hotels.com guest review
"Overall very satisfied"
Grounds, lobby, common areas, impeccably well kept. Customer Service was excellent. We stayed at the condos across the street from the main building; quiet, peaceful, serene (except for my kids!). Activity/game room cozy , basketball courts well maintained. It rained during our stay so I can't comment on the pools other than the water looked clean, […] no bugs, leaves, etc. The only negative was the rug in the room. We walked barefoot on it, and our feet were instantly filthy (Yes, they were clean before we removed our shoes). Other than that, we enjoyed our stay. Probably will return. Read moreGenuine Hotels.com guest review
It was a great experience and i cant wait to do it againGenuine Hotels.com guest review
They don't even have hot water in the room shower. No refrigerator. Curtains smaller than windows. Have to walk up to the front in the middle of the street to get the principal building and bar. Won't recommend it.Genuine Hotels.com guest review
"Big and luxorious"
Great rooming but needs bigger blankets. Staffs r nice and the rooms r bigGenuine Expedia guest review
When I arrived, I was greeted by nice staff , and a very nice place....however, I was directed to the " hotel" complex across and down the road. It is fine for a night to rest your head, no fridge, or microwave, and no maid service. They will bring you towels.Genuine Hotels.com guest review
The hotel needs updating and front desk needs more help for check in I find it hard to understand that it took me over an hour standing in line and waiting to be checked in at 11:30pm at night.Genuine Hotels.com guest review
Spoke to supervisor around 8 pm explaining I had already paid for a hotel stay that I wasn't happy with at another resort for the night so I didn't want to waste money and asked to see the rooms. I was taken to a model that was nice and told the beds would be two twin beds. Once I paid for the rooms I was given a room in a totally different building […] with outdated furniture, smelly, paper thin walls that when my neighbors was showering it kept me awake with water sounds gushing down my bedroom wall as if it was gonna come thru my walls. When the family talked normal it sound like they were standing right next to me. When I called the front desk to express my concerns of cleanliness, explaining my spouse and I was sleeping separately due to the small DOUBLE beds and being disturbed by the neighbors talking due to the paper walls I was advised the new front desk clerk advised me in error that the beds were queen size and they don't have queen size beds and she would have manager contact me in the morning. Waisted money staying after checking in 8pm left in am with extreme back pain from horrible mattresses they call a bed. HORRIBLE EXPERIENCE Read moreGenuine Hotels.com guest review
Its just an amazing getaway placeGenuine Hotels.com guest review
"Clean, comfortable, and updated."
The place was pretty, clean, comfortable (the air worked to the ridiculous cold that my husband likes), and had a fresh coat of paint. We called for extra pillows and blankets, which they brought us in 1/2 hour's time. It was also about a 20 minute drive from Disney, and had a Wawa a few blocks away as well as many local restaurants and shopping if […] you were staying the week. Nice pool - if we had stayed long enough to use it. Only problem was the noise from the adjoining doors into the next suite. Figures we would stay right next to a suite of 20 somethings celebrating a friend's birthday with beer pong until 4 am. Not the hotel's fault about the neighbors, but they really should put soundproofing in between the adjoining doors. If we had called the front desk, maybe they would have talked to the neighbors, but my husband spoke to them around midnight, but it didn't make a difference. I'm sure the next stay will be better. Read moreGenuine Hotels.com guest review
Good hotel, cheap price not to far from Disney WorldGenuine Hotels.com guest review
"Very nice! !"
This was a very nice clean room for the price. Would definitely stay again!Genuine Expedia guest review
"Not a nice place....."
First off, I'll say that I know that I didn't pay a whole lot for my room and with that I was not expecting a 5,4 or even 3 star place, however, I have stayed at standard hotel properties for LESS and had better accommodations. I actually booked this property thinking I'd have a good experience over and above my typical bookings. When I arrived the […] person checking me in was indifferent about my stay. She seemed very disappointed that I was in an "economy" room and seemed very pleased to inform me that my room was across the street and not on the main grounds. In the same breath, she informed me that I could not drive over to take advantage of the amenities on the main property but would have to walk across four lanes of busy traffic with my three year old. Our room was in the very back of the most unkept run down looking area. If I didn't know better I would have thought it was a property that wasn't in operation. Our room was super small and the walls/adjoining doors did nothing to keep light or sound out. The neighbors sounded like they were IN our room. Bathroom was outdated and the tub had 4 silver fish in it when I arrived. Bed linens were very thin and not comfortable at all. If they were trying to sell their timeshare, this was the wrong way to do it. I'll gladly go back to my less expensive "motel" for my next stay. Read moreGenuine Hotels.com guest review
"Decent for the money"
I visited this hotel in early April during a family trip to Disney World. It was great for what we needed it for. The room was clean and spacious and i really appreciated the mini fridge , sink, and dishes.The bathrooms were clean with a huge bathtub and plenty of very large towels. (Tiny, washcloth sized towels in a hotel room are my pet peeve, and […] there are normally only two, so I was pleasantly surprised to find 7 huge towels.)My favorite thing about this hotel was the pool.....very nice, big, clean and beautifully decorated area very convenient to the bar which had reasonably priced,very delicious drinks. The jacuzzi was also very enjoyable and there was also a nicd little area for kids with a splash pad. The hotel also sponsored a number of activities duri g our stay......a showing of the movie Frozen, a wii bowling fournament, manicures, and bingo.....i found it to be very family friendly. On the downside, we did have kind of a rocky start checking in......we had been at the magic kingdom all day with three exhausted kids and were eager to check in and rest up. We arrived at around 11 pm and were given our room key only to find that our room was locked from the inside and nobody was in the room which creeped me out. Security was called down to the room and after disturbing the guests in the adjacent room to ask if they were using the room, they were finally able to get us in. I felt like an upgrade was in order and customer service fell short in the situation. Read moreGenuine Expedia guest review
Was sent to this hotel after the resort i booked told us 3 days before our vacation that they were some how over booked and that we had to find some place else to stay. Over all it was ok,kids enjoyed the park,arcade,and basketball court. Stayed here for 7 days and didnt have a problem with anything.Genuine Expedia guest review
It was ok. Room had a funny odor, smelled like mold.Genuine Expedia guest review
The hotel is nice and convenient to local shops, restaurants and walt disney. The hotel had 3 different pools and jacuzzi which were all nice. The only downfall was we arrived late at night for check in and only had 1 staff member working check in and created a line of people trying to check in who are tired and just want to check in quickly. Also, […] their was no room service or no staff who came to change the bed sheets, take out the trash or check the room to make sure you didn't need additional towels, napkins or toilet paper, which I did not like and we stayed there for 5 nights and no staff came to check the room Read moreGenuine Expedia guest review
"Nice close to resturants and stores,I loved it"
My family and I loved our stay...we are making plans to come back next yrGenuine Expedia guest review
"Superior Hotel and Services"
It was all excitement and cheers had tremendous time visiting the parks and the Legacy Vacation Hotel is ideal for those interested in visiting Orlando and its parks because the Villas are real big and comfortable staff in Hotel respect privacy and the security is high for those who travel with lots of property. Next vacation will stay again in Legacy […] Vacation Resort, and I am highly recommending this hotel. Read moreGenuine Hotels.com guest review
"Bus is 1/4 mile away that goes to Disney"
Did not enjoy being across the street from main resort. This area looked nothing like the pictures on the internet. There were complaints about the next door noise. I would agree, the walls are thin. If you needed anything (coffee, towels, etc you had to ask because no one came in day to day to do anything. You are there a week, you have to call. For […] the price and the website pictures, I expected more. The local pool and hottub and community area with tv and pool table were nice amenity. Read moreGenuine Hotels.com guest review
"close to disney"
We enjoyed the location and ease of commute to and from Disney parks. Our main complaint was that every time someone went back to the room we had to get new key cards from the front office. With 6 people involved this quickly became an issue. Our room was not in the "main" building but across the street, when we wanted to use the pool at 9:30 Saturday […] night we were told the pool was closed due to problems- the pool was fine, pump running etc. we believe since we were the only people interested in using it the girl wanted to close early(it was to be open until 11pm). The room was clean and in a nice area. We would stay here again in the future. Read moreGenuine Hotels.com guest review
Safe area clean area great for ppl from Bahamas great shoppingGenuine Expedia guest review
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