Crystal Beach Suites & Health Club - Miami Beach

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Genuine Hotels.com guest review

The over all stay at this hotel was pretty good, lots of restaurants nearby and on the beach but the room (especially kitchen and bathroom) felt very very cramped. Also if you're a couple looking for a quite place to stay I strongly do not recommend this hotel. The walls are paper thin, literally you can hear normal talking down the entire hallway so […] it's either tip toe in silence with your activities or announce your every move to everyone around you. Which in itself made being in your room a bit noisy. That and in your room you hear every footstep anyone in a room above you makes. We also had a lot of issues with the hotel with payment and it costing a lot more than was listed, even with tax + the 10$ fee. The best part was that the room was clean and we had a very nice lady check us in, but the check out service gave us a lot of attitude for no reason. Read more

Genuine Hotels.com guest review

The front desk could never track a taxi down for you. They charge a $10 hotel feel each day that they never mentioned. It is right next to the beach which is a great thing. There is a bus stop two blocks away to get to downtown Miami. The room wasn't that great. It had a queen bed in one room and a pull out couch in the other. TVs are 20" old school […] ones. I feel like this hotel makes enough money to upgrade itself and doesn't use it because it is lazy just like the people who work there. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It´s an old hotel, with worn out furniture, bathrooms, even the bedding is old. very old fashioned, maybe fron the 80´s, and nothing has been replaced ever since. the beds are not comfortable (old and hard). it´s clean though, in front of the beach. the pool is very little, not heated, and the sorroundings are like a dumpster. For the price, I would […] definately never go back, there´s many cheaper and better hotels in the same block. Read more

Genuine Hotels.com guest review

Evrything was good exceppt their was no ac....

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a disappointment. We wanted something a little closer to South Beach. Granted we booked days before New Years, however Expedia didn't let us know just how far North on Miami Beach the hotel was. Parking was not available in the hotel garage we were told to park 2 blocks away in a public lot. The desk clerk behaved as if we had disturbing him […] by standing at the desk wishing to check in. The room was okay simply a place to sleep. The decor is dated at best but was okay. With a little updating, friendly service staff and better information on its true location this hotel would improve. Read more

Genuine Expedia guest review

Clean and quiet room. Front desk very informative and pleasant. Hotel less than a block away from the beach. A bus ride away from South Beach (15-20 minute ride). Bus stop is about 2 blocks away. Restaurants, a few juice bars, Cuban food, IHOP, supermarket--all along Collins Avenue. Not much to do up here, but traveling down to South Beach for fun nights […] isn't difficult. You can probably save money on hotel and food by staying in the 69th Street area, and then simply take the bus down to South Beach for the night life. The bus runs every hour after midnight, which is what the front desk told us. But there are cabs that will take you up north again. Read more

Genuine Hotels.com guest review

Old building. Pretty worn down. The bed is not really comfortable. Friendly staff and clean though. Nice beach right behind the house.

Genuine Expedia guest review

nice room for the price very clean.

Genuine Hotels.com guest review

The hotel was very nice; however, my issue was with Hotels.com. They guaranteed an oceanfront with a balony (what I specifically asked for) and the hotels.com agent guaranteed me that. Once I checked into the hotel, I was told that the hotel does not offer oceanfronts to hotels.com and I can pay extra for an upgrade. Very disappointed about that and […] disappointed in receiving the incorrect information by Hotels.com. I could have gone on-line and booked my own room for the price. Read more

Genuine Hotels.com guest review

There were about 2 employees of the hotel that were actually nice. The rest had attitudes like they didn't want to help with our requests, which were only to have our floors vacuumed while we were there since we stayed a week. The rooms are outdated and uncomfortable. We had two rooms and one of the toilets was hard to flush. We had to pay an extra […] hotel fee after being told that everything was paid in full. The parking is valet parked or metered, but you have to pay for either. The valet looked through our vehical and messed with our GPS settings. The pool is nice but you can't use it after 10:30 pm. The nice thing about the hotel is that it is right on the beach where we took long walks on the walkway and it was close to restaurants. I will not stay here EVER again. Read more

Genuine Hotels.com guest review

As I sit here n the lobby as there is no wifi in the rooms, which for an international guest is pretty terrible. There's a lady flipping angry behind complaining to the hotel because they've charged her for 2 weeks she wasn't even here. I came down last night to attend to an important business matter which the man at reception, was extremely rude and […] would not let me make an important call to las Vegas. The hotel is in a terrible area but it's close to the beach, so if all you were after is the beach this place is great. How ever, the rooms r great, you deff get our money's worth there, and the cleaning service always do a great jb Read more

Genuine Hotels.com guest review

Despite the bad reviews...I really enjoyed my stay. My room was spacious and clean. I will definitely go back :)

Genuine Hotels.com guest review

Very spacious and confortable suite rooms. Suitable for families. Well equipped kitchenette. Nice staff. Pool area next to beach and well maintained. Beach on premises, boardwalk along beach. Superb beach with security (ocean patrols,lifeguards). Walkable to cuban and international restaurants. Very centrical, good transportation. The decor of the hotel […] is somewhat outdated but is clean and the staff is promtuous to help. Definetely recommend and will consider for a future ocassion. San Juan, Puerto Rico Read more

Genuine Expedia guest review

The associates at this hotel are very helpful and friendly; the room, common areas, and grounds are kept quite clean. The hotel has all the basics, but is a bit worn. Its proximity to the beach is amazing, and Subway and McDonalds are right across the street when the kids get hungry!

Genuine Hotels.com guest review

It's an awesome hotel. It basically has anything you could ask for, on the beach, pool, gym, it's close to lots of places. The only bad thing we found that it needed was wifi in the rooms, but it did have wifi in the lobby.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room was very big for its price perfect location right on the beach nice size pool and great valet service great resturants also near Pharmacy incase you run out of sun block for the price I couldn't have found better... It was my perfect spontaneous weekend

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It is very nice to have the beach right outside the hotel. I think it was a little bit expensive, but overall it was OK.

Genuine Expedia guest review

nice location, great beach and pool area. lobby was very impressive , too bad the rooms were not. everything was outdated and in poor condition. it was very clean though, nice staff, no parking on premises (except for 24/ valet). probably would stay somewhere else next time. if they would fix everything (new tv's, beds, furniture,etc) i would try it […] again at the same price--p Read more

Genuine Expedia guest review

I wish I would have read the reviews of this hotel before I booked it. Not much more I can say about that hasn't already been posted. Would never stay here again!

Genuine Hotels.com guest review

would NEVER go back!!!!! front desk staff was extremely RUDE. Room was run down and plumbing was awful!!! Had to pay 10 dollars for pool and gym,what hotel charges for pool? Nickled and dimed you on anything they could.Again, would NEVER GO BACK THERE!!!!!!

Genuine Expedia guest review

Dont Walk!! Run Away From This Place. It was Horrible. Looks nothing like the pictures on line. Horrible!!Horrible!!

Genuine Hotels.com guest review

Don't confuse this hotel with the Ritz, but it was clean, everything worked, and the staff was friendly. I am not a SoBe person, so the location was great for me. This nhd has a very strong Latin flavor, which I like. If you like that, you can't beat the location and the beach is <100 feet from the hotel. Probably 5 restaurants really worth trying within […] one block of the hotel. I'll be back. Read more

Genuine Hotels.com guest review

It is an old, but very decent hotel. The staff is nice and gentil.

Genuine Expedia guest review

We stayed two nights in a room where a closet door fell down and saw remains of a dead cockroach. We switched to an ocean front room where conditions were nicer - for the extra $50 per night. My husband was ill and needed a prescription filled. The staff did not know that local pharmacies are NOT open on Sunday nights (store open, not pharmacy). I had […] to drive across toll bridge to Miami to find an open pharmacy. Read more

Genuine Hotels.com guest review

5 night stay....Not really in south beach where we wanted to be, but located right on the beach. Beach was clean and peaceful. Access to pool is outside of hotel around to the back (weird) but secured pool area. Parking is definatetly cheaper on streets vs. valet parking, but an adventure to find close parking some nights. Our room was out dated, but […] clean and comfortable for the price. The Staff was helpful, and friendly. Read more

Genuine Hotels.com guest review

Very pricey for what you get. Parking and resort fee jack up the price even more. Helpful staff. Fold out bed not comfortable, but when are they ever. Great beach right behind the hotel. The best feature. There is also a decent gym on site for guests. A plus for me.

Genuine Hotels.com guest review

Very helpful staff but parking was expensive for a property of this nature. The room was kept very clean but fixtures very dated. Rocks are softer than the bed.

Genuine Hotels.com guest review

This hotel has to be one of the worst hotels I've stayed at. The front desk was a bit rude. There was hair all in our bathtub and bath towels. The rooms look absolutely nothing like the pictures. Overall we were very disappointed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was horrid. First room was like a smoke wall that could knock you off your feet. Rude woman at front desk moved our room only to put us in a room with a dead rat or something in the ac. This left me dry heaving all night until the guy at the desk in the morning finally let us switch rooms. 3rd room was ok-ish. Location was ok, minus the $25 parking […] fee per day on top of the $10 hotel fee that they charge you per day. None of this is in their description. Bottom line... Don't stay here. Pony up the cash for a better hotel rather than this hostel. Read more

Genuine Hotels.com guest review

This hotels is located in the middle of Miami Beach, is not expensive, and the room is a one bedroom suit. Everything is located around and in the room you have a bedroom and a sofa bed in the living room, really convenience and nice service. I really recommend this place.

Genuine Hotels.com guest review

... but if you like loud tropic decor you might love this place. (REALLY loud -- I stripped off the bedspread and tossed it in the corner it was so hideous.) The kitchen would've been nice if I was there for more than one night, but the room was only so-so. The bathroom was "tidy" but I wouldn't call it "clean." At check-in, the hotel assessed an additional […] charge ($10 or $15) above what hotels.com said the price would be, and the parking was NOT free ... you can valet or street parking (for pay) is close. I would not go back. Read more

Genuine Hotels.com guest review

This "Resort" was anything but! Parking is $25 a day. Front desk was rude, we were charged an additional rate a day once we checked in for a Resort Fee. Bed & pull out couch were extremely uncomfortable. No WiFi in the rooms only in the lobby, I was on a business trip and had to walk accross the street to McDonalds to sit at a table to work, the lobby […] did not have desks just a few chairs & couches. The hotel overall was dirty looking. The ONLY friendly person here was the valet guy, he smiled and greeted us, very polite and held the door for us and helped us with our bags. Once inside it went down hill fast, we checked out the next day and went to a much nicer hotel. While checking out the desk clerk & hotel manager did not even ask us why we were leaving early or how our stay was. VERY UNFRIENDLY. Read more

Genuine Hotels.com guest review

The online description looked pretty good, but when we arrived the first surprise was the valet parking actually cost 250% of the advertized price. When we got to the room it smelled of urine, and the ocean view was the wall of the building next door. When we requested another room, we were told it would be an additional 35% / night if we wanted a view. […] We were provide at no additional cost another room with a "wall view" that was clean although poorly maintained (cabinets rotting, floor dis bonding, tub badly chipped, wall damage poorly repaired). My impression was that they hired the cheapest labor they could find to do maintenance. When we looked into using the hot tub, it was dry with no hope of being useable soon, when we tried to use the steam room, it too was no longer in service. All in all, I would say this was the worst value in a hotel I have ever experienced. Read more

Genuine Expedia guest review

Everything looks cheap and old. There was no hot water, the electric plug for the toaster was not working, the toilet clogged, pool was dirty etc. etc. we had to change our room, was not a good experience

Genuine Hotels.com guest review

My best advice is that if Hotel's dot com gives it a 2 and half stars...they normally on honest about that. The hotel is an upper level Hotel 6 with a kitchen. If you are wanting BEACH and POOL access and could careless about the look of the hotel- then stay...if you are wanting to experience romance, nightlife, and luxury...then PASS on this! People […] were kind and had no issues with the staff- Hope this helps! Read more

Genuine Hotels.com guest review

The hotel was very old and did not meet the expectations of a resort and definantely not a health club. There is no room service, the bed was very hard almost like sleeping on a box spring. The bed sheets pillows and comfortor were also not comfortable and it was questionable if I wanted to sleep on the bed or sit on the couch. THe room was spacious […] but the cleanilness was questionable. This hotel is better catagorized as a Motel not a hotel, or a health club! I dont recommend it to anyone. Read more

Genuine Expedia guest review

Room doors were sore out. Bathroom was rusty. Caulking in the tub was falling off. Lights were making very annoying buzzing sound... I would have expected more for all that money!

Genuine Hotels.com guest review

Sucks

Genuine Hotels.com guest review

My trip was a last minute trip so I didn't stay where normally stay. The hotel was old and dated the tv didn't work the day staff was very friendly but the night desk clerk was not. I liked the fact it was so close to thr beach and that might be thr only reason I go back to that hotel

Genuine Hotels.com guest review

everything was bad about this hotel they charged 50$ for no reason and you have to pay 25$ for a one night car parking which is a shame for the hotel they dont give one free parking spot for the guests plus the room smells like crab, i feel like i wasted my money staying in this hotel.

Genuine Expedia guest review

Needs to be removed from expedia. The hotel is dirty, smelly, run down, and offers none of the features advertised on their site.

Genuine Expedia guest review

Our stay was overall a very good experience. Staff was friendly and helpful, the room was nice and clean (however a renovation is necessary - some door border and edges look quite worn). Unfortunately the location is not the best and especially not the closest to the Ocean Drive, however, buses depart basically in front of the main entrance and can […] take you to pretty much everywhere. Read more

Genuine Expedia guest review

Not bad but not great... Me and some party friends stayed here in March and it got the job done but next time I will probably spring for something a little nicer. The bed wasnt that comfortable and forget about using the pull out sofa- they charged us $20 a night for a roll away that was also in not too great of shape. Overall if you want a cheap option […] to stay close to south beach this is a good option. If you are really picky and prefer to have a spotless room over saving $ then run away. But if you are like us and do more partying than sleeping you have found your base. Read more

Genuine Hotels.com guest review

This may have been the dirtiest hotel I’ve ever seen. Elevators worked randomly, we took the stairs most of the time. Pool and Spa were gross…

Genuine Hotels.com guest review