Royal Highland Hotel - Inverness

1 Academy Street, Inverness, IV1 1LG United Kingdom
Hotel Info: 020 3 027 8143
Guest rating 7.2 / 10
72% Recommend
(Neighbourhood average 8.3)
7.2 overall guest rating
Reviewed by 29 guests
Average for the neighbourhood is 8.3
"Not Impressed"
 by C from Ayrshire
Hotel badly run down and in desperate need of modernisation. Staff in bar and dining room althoug...
22/09/2008
57.47928, -4.22401
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

dd/mm/yyyy
dd/mm/yyyy
Adults Children
age 18+ 0-17

Guest review summary

  • 7.2 Average rating: All Trip Types
  • 72% Recommended
  • 29 Reviews
  • 7.6  Hotel Service
  • 7.2  Room Comfort
  • 6.8  Hotel Condition
  • 8.2  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (29) 7.2
Business (2) 5.0
Romance (1) 4.0
Family (2) 7.0
With Friends (2) 10.0
All Others (22) 7.2

Overview

Location.
This Inverness property is close to Steeple, Inverness Museum and Art Gallery, and Inverness Castle.

Features.
Royal Highland Hotel has a bar/lounge and a coffee shop/café. 24-hour room service is available. Business amenities include wireless Internet access, meeting rooms for small groups, and business services. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. Guest parking is complimentary. The staff can arrange concierge services, wedding services, event catering, and dry cleaning/laundry services. Additional amenities include 24-hour room service, laundry facilities, and multilingual staff.

Guestrooms.
Amenities featured in guestrooms include coffee/tea makers, complimentary bottled water, and televisions. Business-friendly amenities include direct-dial phones. Bathrooms feature shower/tub combinations, hair dryers, and complimentary toiletries. Rollaway beds are available on request.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

Facilities

Services

  • Breakfast available (surcharge)
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge services
  • Express check- in
  • Express check-out
  • Internet access in public areas - complimentary
  • Internet access - wireless
  • Laundry facilities
  • Limo or Town Car service available
  • Multilingual staff
  • Parking (free)
  • Safe-deposit box - front desk
  • Self parking
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Banquet facilities
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)

Rooms (all rooms include)

  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Dial-up Internet access
  • Direct-dial phone
  • Extra towels/bedding
  • Hair dryer
  • Hair dryer (on request)
  • High-speed Internet access
  • Housekeeping
  • Internet access (complimentary)
  • Iron/ironing board
  • Makeup/shaving mirror
  • Phone
  • Private bathroom
  • Rollaway beds
  • Satellite television service
  • Shower/tub combination
  • Smoking permitted
  • Television
  • Trouser press
  • Wake-up calls
  • Window opens
  • Wireless Internet access

General

  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Number of floors:;
  • Number of rooms:;
  • Suitable for children;
  • Umbrella
Access
American Express
Check-in time is 3PM
Check-out time is 10AM
MasterCard
Pets accepted
Small pets only
Visa

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Basketball nearby
  • Bicycle rentals nearby
  • Bird watching nearby
  • Boating nearby
  • Boat launch nearby
  • Dock nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Helicopter/airplane sightseeing nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Ice skating nearby
  • Mountain biking nearby
  • Playground nearby
  • Rowing or canoeing nearby
  • Running track/path nearby
  • Sailing nearby
  • Swimming nearby
  • Tennis nearby

Guestrooms Guestrooms

Classic Twin/Double Room

One double bed or two twin beds. Complimentary wireless Internet connection. Cable/satellite TV. Coffee/tea maker. Hair dryer. Iron/ironing board.

All rooms include All rooms include
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Dial-up Internet access
  • Direct-dial phone
  • Extra towels/bedding
  • Hair dryer
  • Hair dryer (on request)
  • High-speed Internet access
  • Housekeeping
  • Internet access (complimentary)
  • Iron/ironing board
  • Makeup/shaving mirror
  • Phone
  • Private bathroom
  • Rollaway beds
  • Satellite television service
  • Shower/tub combination
  • Smoking permitted
  • Television
  • Trouser press
  • Wake-up calls
  • Window opens
  • Wireless Internet access

Everest Room

All rooms include

Single room

One twin bed. Complimentary wireless Internet connection. Cable/satellite TV. Coffee/tea maker. Hair dryer. Iron/ironing board.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Nearby Activities & Points of Interest

Less than 0.5 mile

  • City Centre Inverness - 200 yards
  • Steeple - 200 yards
  • Inverness Museum and Art Gallery - 300 yards
  • Inverness Castle - 400 yards
  • Inverness Cathedral - 700 yards
  • Eden Court Theatre - 900 yards

1.0 - 3.0 mi

  • Caledonian Stadium - 1.1 miles

3.0+ mi

  • Culloden Battlefield - 4.6 miles
  • Clava Cairns - 5.6 miles
  • Moniack Castle - 7.1 miles
  • Inverness Airport (INV) - 7.3 miles

Reviews

Royal Highland Hotel 2008.09.22
Not recommended Trip type: All Others "Not Impressed"

Reviewed by C of Ayrshire on Sep 22, 2008

Hotel badly run down and in desperate need of modernisation. Staff in bar and dining room although friendly, lacked experience which resulted in a mix up over the order. Breakfast was most enjoyable. Location of Hotel was excellent and although next to the railway station we were not disturbed by noise.

Overall Rating

4.0 out of value="10"
  • 6.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2008.09.11
Recommended Trip type: All Others "Rooms are very variable"

Reviewed by D of Shropshire on Sep 11, 2008

The hotel is generally sympathetically restored and we eventually had a good room. However we were allocated a smoking room when we had booked a non-smoking and were told that was the only double left . The room stank and was connected by a thin door to a single where you could over hear every word being spoken , so when the occupant left the television on all night we were forced to change rooms 3 am. Noise from the drunks at the taxi rank outside also kept us awake.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2008.09.09
Recommended Trip type: All Others "Royal Highlands Hotel"

Reviewed by J of Plymouth on Sep 9, 2008

The hotel was very conveniently located in the town centre. Staff were helpful, friendly and efficient.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2008.06.19
Recommended Trip type: Business "Old hotel which has tried to update itself"

Reviewed by k of West Country on Jun 19, 2008

Very central hotel, staff were helpful - it is an old hotel which has been updated. Excellent for sights of interness, shopping and transport links. Breakfast was disappointing, the food was not particularly appetising, and the selection of fruit etc was not appealing.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2008.06.13
Not recommended Trip type: Business "Never again"

Reviewed by S of Scotland on Jun 13, 2008

VERY limited parking so be prepared for a fair walk with your suitcase. My room had coombed ceilings, to get to the wardrobe, t.v, kettle or desk you had to duck. (Which I kept forgetting to do !) Very uncomfortable bed. Not a hotel that I would go back to.

Overall Rating

4.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness
Royal Highland Hotel 2008.04.10
Recommended Trip type: All Others "twice we have been to hotel would go back again"

Reviewed by j of inverbervie on Apr 10, 2008

we had a very nice stay at hotel food great room very comfortable staff very polite a helpfull

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Royal Highland Hotel 2009.10.27
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Oct 27, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2009.09.03
Recommended Trip type: Family "Royal Highland Hotel"

Reviewed by a Hotels.com guest on Sep 3, 2009

Not a bad hotel, just dated, in need of some updates. Must have been a grand lady back in the day. Breakfast buff. was just average, staff not very attentive, wouldn't eat there again unless included with hotel stay. Very convenient location in downtown area, immediately adjacent to train station and across the street from Victoria Market and other numerous shops and restaurants.

Overall Rating

6.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2009.08.26
Not recommended Trip type: All Others "Over priced accomodation"

Reviewed by G of Australia on Aug 26, 2009

This is the smallest, most expensive one nights accomodation we have had in the 3 weeks we have spent in the UK. The room was extremely small with part of the ceiling sloping away. The bathroom was in similar proportin to the bedroom, small!. The wi-fi signal didn't work and when I contacted the reception, I was told that our floor didn'thave good reception and that I would be better off coming to the ground floor reception area ad using it there. On the positive, the room was clean and tidy.

Overall Rating

4.0 out of value="10"
  • 6.0 Hotel Service
  • 4.0 Hotel Condition
  • 2.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2009.07.20
Recommended Trip type: All Others "Great Place to Stay!"

Reviewed by Amanda of Kansas City on Jul 20, 2009

The hotel is literally right there when you exit the train station. And it is only a block from the nightlife and restaurant areas. It's within walking distance to lots of the sites in Inverness and the bus station (in case you go on a Loch Ness Tour). Also, the ladies at the front desk went above and beyond to help me find a place to eat and book a trip to Loch Ness!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2009.07.09
Not recommended Trip type: All Others "Wouldn't go back"

Reviewed by A of London on Jul 9, 2009

We didnt enjoy our stay at all. The place is well past its prime and is in dire need of some maintainance. Internet was non existant as was the service generally - Were some nice staff so I cant group them all together

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Royal Highland Hotel 2009.06.23
Recommended Trip type: All Others "Solid performance"

Reviewed by N of Coventry on Jun 23, 2009

Good size rooms, excellent shower, excellent central location. Good breakfast buffet - no complaints.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2009.05.07
Recommended Trip type: All Others "Fatastic value - would recommend to a friend"

Reviewed by M of Fife on May 7, 2009

This is clearly an older hotel which once top class but now looks slightly shabby in places. The staff were friendly and helpful, the room clean and comfortable, and the breakfast was great. Parking is a bit of an issue with only 9 spaces outside the hotel and no free parking in the centre of town that we could find. We were directed to a multi-story carpark that charged just £3 for 24 hours though which isn't too bad.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2009.03.29
Recommended Trip type: All Others "Nice but needs some tlc"

Reviewed by T of Oxfordshire on Mar 29, 2009

Sign in bathroom 'Take care hot towel rail'. But it did not work at all. Hotel staff ordered a new part but it was too late for us. Window frame in the bathroom was rotting. Wallpaper peeling off the wall in the corridor outside the room. A hotel with fading elegance. Be nicer when it has had some tlc. However the staff were great and so was the food. Car parking is very limited but local multi storey is reasonably priced.

Overall Rating

6.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2009.03.03
Recommended Trip type: All Others "A by gone age!"

Reviewed by D of BIRMINGHAM on Mar 3, 2009

Service &quality are there in spades.Brekky selection is 1st class,bar V good,Restaurant didn't use, room very comfy.BUT PLEASE GET SOME SECONDRY GLAZING FITTED!,at times it felt like room 105 was in the square! Windows apart the hotel is what it says it is

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2009.01.15
Not recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jan 15, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 6.0 Room Cleanliness
Royal Highland Hotel 2009.01.06
Recommended Trip type: All Others "Great Location"

Reviewed by K of Western Isles on Jan 6, 2009

Location of hotel is Fantastic, rooms are comfortable and clean. Reception service is very friendly, shame we could'nt say the same about the bar/restraunt food is nice but the bar service is a little shoddy!! Out with the old and in with the knew!!!!!

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2009.01.04
Not recommended Trip type: Romance "Not a place that I would use again"

Reviewed by a Hotels.com guest on Jan 4, 2009

The hotel was not what we expected, The hotel was very cold and even though we had the heating on maximum my fiance was frozen the whole time, the food was not all that great and the parking was very poor. in conclusion we wont consider using this hotel again.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 6.0 Room Cleanliness
Royal Highland Hotel 2008.12.27
Recommended Trip type: With Friends "Great Hotel and Helpful Staff"

Reviewed by William of Brooklyn on Dec 27, 2008

We stayed one night after arriving in Inverness on the overnight sleeper train from London. The hotel is right next door to the train station, which was great when we showed up sleep-deprived at 8 am. We were even able to check in immediatly upon arrival which was fantastic. All member sof the hotel staff we encountered were extremely friendly and helpful and gave us great help with finding our way around the town and with contacting a rental car company. Room was large and the bathroom was enormous and had a comfortable bathtub, which was great after travelling for 12 hours. Free wireless internet was much appreciated. We ate dinner in the restaurant and it was enjyable as well. Location is great, and you can quickly walk down to the river or to the high street in just a few minutes. Highly reccommended overall!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2008.10.21
Recommended Trip type: Family "Very Convenient"

Reviewed by a Hotels.com guest on Oct 21, 2008

Just outside the train station, restaurant has reasonable prices, and at the center of the city

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2008.10.12
Recommended Trip type: All Others "Great location"

Reviewed by J of Australia on Oct 12, 2008

The Royal Highland was a quaint and comfortable hotel steeped in history. One could imagine days of old, functions and events held in those times as the decor was very well maintained. Great location in the centre of town and walk to just about everything.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2008.10.12
Recommended Trip type: All Others "Jewel of Inverness"

Reviewed by T of London on Oct 12, 2008

The stay at the hotel was very pleasant experience,from the welcoming foyer to the functional room.I did not dine in the restaurant,I only took breakfast which was of high standard.Staff were professional and excellent.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2008.09.28
Recommended Trip type: All Others "Comfortable hotel"

Reviewed by J of Southend-on-Sea on Sep 28, 2008

A comfortable hotel with a good restaurant. Next door to the station.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Royal Highland Hotel 2009.08.05
Recommended Trip type: All Others "Super zentral gelegen - direkt am Bahnhof und in der City"

Reviewed by H of Berlin on Aug 5, 2009

Zimmer: Mein Freund und ich haben eine Nacht in diesem Hotel übernachtet. Es hat uns gut gefallen, das Zimmer war groß, bat viel Stauraum (Kommoden, Nachttische, Schrank) und Platz zum gemütlichen Sitzen. Es gab einen Fernseher, einen Föhn und ein Bügelbrett. Das Bett war riesig. An unserem Raum 118 störte uns, dass er direkt neben dem Küchengenerator lag und es tagsüber bis etwa 22 Uhr abends sehr stark brummte , sodass man nicht wirklich im Zimmer sitzen konnte. Bad: Das Bad war behindertengerecht eingerichtet, sprich sehr geräumig und große ebenerdige Dusche zum "reinfahren". Lage: Das Hotel liegt im gleichen Gebäude wie der Bahnhof, was jedoch in keinster Weise stört, da der Bahnhof ein Sackbahnhof ist und die Züge langsam rein und rausfahren, sodass man sie nicht gehört hat, selbst mit Zimmerblick auf den Bahnhof. Des Weiteren liegt das Hotel direkt in der City, man kann abends gut rausgehen und die Bars abklappern oder Nachmittags bequem shoppen gehen, ohne große Strecken zurücklegen zu müssen. Service: Die Frau an der Rezeption schien schwer beschäftigt, wodurch der Freundlichkeitsfaktor nicht besonders hoch war, jedoch ok. Man kann bei Bedarf auf dem Zimmer frühstücken und es gibt einen Nachtportier, bei dem man auch Nachts Sandwiches bestellen kann. Frühstück: Es gab ein großes Buffet mit diversen Cerealien, Wurst, Käse, diversen Aufstrichen, Toast, englisches Frühstück, diverse Säfte, frisches Obst, Kaffee und Tee etc. also sehr reichhaltig.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2009.07.23
Not recommended Trip type: All Others "Old run down typical Scottish hotel"

Reviewed by B of Moss, Norway on Jul 23, 2009

The hotel is old, tired and dirty. The service was poor to good depending on who you met. The breakfast was the typical British breakfast with no healthy options. Overall a disappointing stay.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 2.0 Hotel Condition
  • 6.0 Room Comfort
  • 4.0 Room Cleanliness
Royal Highland Hotel 2009.06.26
Recommended Trip type: All Others "Fahre wieder hin"

Reviewed by H of Berlin on Jun 26, 2009

Zimmer sind sauber, Service ist OK, Freundliche Mitarbeiter, Organisation des Früstück manchmal etwas gewöhnungsbedürftig, nur eine Servicekraft bringt Kaffee und Toast an den Tisch, das kann dauern, Angebot aber reichhaltig

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Royal Highland Hotel 2009.05.18
Not recommended Trip type: All Others "hotel vieillissant"

Reviewed by s of toulouse on May 18, 2009

beaucoup d inconvenients, on entend la rue (voiture, gens...) comme si ils étaient dans la chambre, idem pour les voisins (avantage si vous regardez la meme chaine de tv, vous avez la stereo ...lol), petit dejeuner vraiment pas terrible, le plus mauvais de mon sejour(6 hotels). probleme de parking pour la voiture(parking de l hotel limité a 5,6 places..) avantage la situation plein centre d inverness

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 6.0 Hotel Condition
  • 2.0 Room Comfort
  • 6.0 Room Cleanliness
Royal Highland Hotel 2008.10.31
Recommended Trip type: All Others "Bel hotel historique"

Reviewed by D of Lyon, FRANCE on Oct 31, 2008

Bel hotel historique

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Royal Highland Hotel 2008.09.22
Recommended Trip type: All Others "très bien"

Reviewed by V of LYON FRANCE on Sep 22, 2008

Très agréable, très propre

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

dd/mm/yyyy
dd/mm/yyyy
Adults Children
age 18+ 0-17