"Not for the price"
Overall I feel I paid too much for the quality of this hotel. I feel a motel would have been better. They told me breakfast was available at not after 6:30am. They didn't open the cafeteria until 7am...I had a meeting at 7am. I wish I would have known this before so I could plan accordingly!!!Genuine Hotels.com guest review
It was in the middle of everything we went to! Good location! Plenty to eat around the hotelGenuine Expedia guest review
"Perfect for the family"
Great Hotel. Affordable and close to Disney. Just an hour drive to Hollywood and downtown LA. Free Breakfast is great. Just be sure to be there early as it does get busy! Breakfast ends abruptly at 9:30AM on weekdays and 10:00AM on weekends. Be sure to get your fill!Genuine Hotels.com guest review
"Close to Knotts, Clean and Friendly"
We stayed there last year when we had an event at Knotts Berry Farm, enjoyed our stay, so we booked it again this year. The staff is friendly, professional, and helpful. The rooms, pools, and grounds are clean, well kept. It is very close to a handful of restaurants, 5 minutes walking distance. From Chili's right next door to a couple of other sit down […] places, including sushi as well as two fast food joints. We were there for the 5.1 quake, the integrity of the hotel's foundation/structure held up just fine, and we were on the third floor. The breakfast is decent, staff nice and polite, plenty of food, (oh, try the homemade salsa, awesome!) Read moreGenuine Expedia guest review
Rather a bland area with nothing really of interest but convenient to my project site.Genuine Hotels.com guest review
"Good hotel near Disneyland"
The front staff was very helpful. We asked for directions to all our attractions we came to see. They went on google for us and printed it out and we had no problem finding our way to our destinations. The buffet breakfast hit the spot every day we were there. The gym was nice. The pool was warm and stayed open until 10 p.m. The room suited us well. […] We had a 1 bedroom suite. The kitchen worked well for our stay. The pullout sofa was comfortable. We had two double beds in the other bedroom. We had two tvs which was nice to have. The option to wash and dry our clothes was nice. Read moreGenuine Expedia guest review
Location was good for a shirt drive to Knotts. Hotel staff was not very accommodating. They were kindof friendly, but not helpful. Our room was small, but ok. The pool was very nice. Breakfast included eggs, oatmeal, jazzy, French toast, fruit and various breads. The breakfast room was small and we had to eat outside.Genuine Hotels.com guest review
Love this hotel! It is always clean, quiet and the breakfast is very good! We will be back!Genuine Hotels.com guest review
"Exceeded our expectations"
It was a wonderful stay. Clean and nice looking rooms with plenty of space. Full kitchen with dishes and even a dishwasher! Staff was VERY friendly. Great hot and FREE breakfast! Cozy pool and hot tub. Couldn't have asked for a better experience!Genuine Expedia guest review
Hotel staff super nice and accommodating, room very spacious and comfortable. Breakfast was surprisingly good. Great for families.Genuine Expedia guest review
We stayed 6 total nights in March 1014. Overall, it was a great place. The first room we got smelled musty, toilet was slow to flush, and with a parking lot view. We were quickly moved across the hall to a room that immediately smelled better and was next to the pool. I appreciate the space in these rooms with the kitchenettes. We ate in waking distance […] a couple of times, which was convenient. Staff at breakfast and the housekeepers were very nice. They always greeted us when we saw them. I'd definitely go back to this hotel in the future. Read moreGenuine Hotels.com guest review
"Stay for one night, excellent."
Nice room, with separate living room and complete kitchen. TV sets not that large though.Genuine Expedia guest review
"Good unexpensive option"
The value of what you receive vs the cost, is a very good option.Genuine Expedia guest review
"Good Hotel 20 minutes driving from Disneyland"
Conditions are good with breakfast included which save you some money during your trip valuable if you are with Family. You need a car to go to Disneyland price is OK but you must bring your shampoo and shower soap because the hotel supplies are minimum. Kitchen and living room if you want to prepare your own dinner or lunch.Genuine Expedia guest review
"gOOd for my family"
nice vocation and hotel.Genuine Hotels.com guest review
"Excellent place to stay!"
Very welcoming staff and room that we got was very clean and extra roomy. All the extra space it afforded to move about in comfort for a reasonable price... Breakfast buffet offered a lot of selection that would certainly fill anyone's appetite.Genuine Hotels.com guest review
"Chapman sports park events? STAY HERE!!!"
I came up with my daughters for a soccer tournament at Chapman Sports Park, barely 10 minutes, easy drive away. The team stayed at a pricey hotel by Disneyland, bad rooms, no breakfast, parking and wifi fees etc. We were in heaven in our King Suite, with a full kitchen, balcony from second floor overlooking the courtyard. I loved my 'bedroom', with […] its' louvered doors that closed gently upon my daughters in the living room. We each had our own TV, it was nice to make coffee in the kitchen area and not on my bathroom sink. The complimentary breakfast was exceptional, parking easy and free. Lots of places to eat nearby. You MUST walk across the street to Flurry's for a heavenly ice cream treat. I loved this place, Laundry room and exercise room very nice too... Read moreGenuine Hotels.com guest review
"Nice Hotel, Very Large Rooms"
I got a lot of room for the money! Seriously, the one bedroom suite with frill kitchen was massive. The appliances in the kitchen are ancient but functional. Courtyard view was pleasant and quiet. Chili's next door and FedEx Office and Wendy's across the the street are very convenient! Nice central location close to Disney without the the price hikes […] of hotels closer. With easy freeway access, I got to downtown LA, Hermosa Beach and Huntington Beach easily. I'd definitely stay again! Read moreGenuine Hotels.com guest review
"breakfast is a great benefit"
it was nice to have the suit layout with 4 kids. breakfast was a hit. we all found plenty to eat, close to our room, and when each person got up.Genuine Expedia guest review
Jan 2014 no worries this place is a good choice Clean and friendly I would stay there againGenuine Expedia guest review
"Best value for the money"
We were in Anaheim for a trade show, and we needed four rooms. Staying in this hotel( which are very comfortable suites) saved us literally thousands of dollars . The suites were very roomy, the service was great . did I mention that a very good breakfast was included ? I will start looking for the Hyatt formula for future trade shows !!!Genuine Hotels.com guest review
The rooms are great. Large and comfortable with full kitchens. Free parking and great staff!!Genuine Hotels.com guest review
"Enjoyed the stay"
My best and the comfortable stay in Anaheim so farGenuine Hotels.com guest review
A very nice place to stay, especially if you don't want to stay right in Anaheim for Disneyland. I was actually sad we spent so much time out because the room was great. The TV had some issues but we hardly watched it. I went to a local Salon and even walked all around the neighborhood and it was clean and quiet. Breakfast was good. It really did feel […] like a little home away from home. Read moreGenuine Hotels.com guest review
"A decent hotel but don't pay extra for breakfast."
This Hyatt was okay, but we expected better. We've stayed at many Hyatt's before, and we're pleased. The rooms were okay, but you can see that they aren't kept as clean as they should be (corners and edges of carpet dirty, the bathtub had nicks that looked bad, the bathroom floor and walls were dirty). The staff was nice, but the breakfast was a disappointment. […] The eggs were watery the food was not hot, coffee was weak and the fruit had been sitting out too long. Not to mention, they do not have a large enough sitting area to eat. Overall, this hotel is decent, but I think we'll try somewhere else next time we visit the area. Read moreGenuine Hotels.com guest review
"Nice hotel close to Disneyland"
The one bedroom suite was awesome. Very spacious. Full Kitchen was amazing but you didn't really need it with the delicious full breakfast. We ate in the morning and spent the day at Disney and didn't get hungry again until dinner time. It is about a twenty minute drive to park and catch the tram to the park but you avoid all the traffic. I will stay […] here again for sure! Read moreGenuine Expedia guest review
Its was a great hotel with nice size room...helpful employees and kids liked the breakfast but need more tablesGenuine Expedia guest review
"Nice quiet convenient"
Ten to fifteen minute drive to/from disneyland. Great place to rest and relax.Genuine Expedia guest review
"City of Cypress was clean and nice."
Hotel was not too far from Disneyland, and if you are heading to Lego/Seaworld, it is only about a 1 mile away from the South Freeway.Genuine Expedia guest review
"Great Location. awesome breakfast"
very pleasantGenuine Expedia guest review
"Best stay in California ever"
We have stayed in just about every hotel in the surrounding area because we do visit the area twice a year and I am so happy to have found this gem tucked away in such a peaceful town of cypress. We will never search for a different hotel again. The room was Fantastic. My son who is 3 loved having his "own room" with a tv. And we did too! The breakfast […] was also another great factor that was including and we took advantage of the gym as well Read moreGenuine Hotels.com guest review
"will not stay here"
The hotel has a bad smell outside. Carpet is old. Morning breakfast was not what I expected. I will not suggest this location for stay. We checked out earlier as the hotel was not good.Genuine Hotels.com guest review
The suit was extremely nice, well-kept but we had a few strange occurrences: once we were already settled into the room, a hotel staff member walked in without warning, seen we were settled, apologized & left. Another was the next morning when we woke up to housekeeping knocking @ the door after we had already put a door sign out stating that housekeeping […] was not necessary. Other than that the hotel stay was pleasant! Read moreGenuine Expedia guest review
"Unhappy with the housekeeping"
Front desk was good, but Housekeeping was irresponsible and was extremely disappointingGenuine Hotels.com guest review
I am pretty nit picky about the hotels I stay in, especially since I'm usually working with a small budget. I remembered staying at this hotel a few years ago for a business trip and was very pleased with my room. So I thought it was a no brainer to stay there again. Well, they must have renovated only some of the rooms because the room they placed […] us in was very outdated with the ugliest headboard (think a Viking head piece with horns) and art work (circa early 90's?). I would have requested a new room, but we didn't check in until later at night and our baby was sleeping. I certainly expected a room of a higher standard especially with the name Hyatt attached to it. Aside from the visual unpleasantness, our stay was nice. Room was clean, breakfast was a bit above the normal subpar complimentary breakfasts that you get at most hotels, and service was excellent. The courtyard area is also very quaint and relaxing. I would stay here again, though next time I would request an updated room in advance. Read moreGenuine Hotels.com guest review
"Room carpets are very dirty,kitchens are old."
Not goodGenuine Expedia guest review
"Hyatt shouldn't put their BrandName on this Chain"
I stay at Hyatt Regency and Grand Hyatt when on international biz travel. So figured anything w Hyatt name would be acceptable. What a disappointment. The hotel infrastructure cannot handle the guest load. Granted it was Christmas holidays, so most rooms in this extended stay/suite hotel had families in them. But the place was "falling apart". e.g.: 1st: […] the free WiFi said "too many people logged in" when I tried in the mid to late evening 2nd: the A/C systems are noisy. Not only in my room, but I could hear the system in the room next door and above when they turned on. That woke me up a couple times during the night 3rd: the free breakfast buffet was set in a small room, so all the seats were filled, there was a line of 10-15 people waiting for buffet, and restaurant kept running out of clean plates!! 4th: the final straw was when I went to the bathroom in the AM to take a shower and saw that the sewage had backed up and filled the bathtub with about 2 inches of brown sewage water. GROSSSS !!!! The staff were responsive to my requests. But they were not proactive given the above issues, particularly #4. I had to request them to switch my room, as I needed to take a shower for a meeting and couldn't wait for maintenance to unclog the drain and housekeeping to clean the bathroom. When I checked out, I told the front desk about issues 1 thru 4 and all they said was "that's unfortunate". No effort to remedy a very poor guest experience. Read moreGenuine Expedia guest review
"Family of five..."
Cheaper than most and a quick drive to Disney. Von's and Target are close with a Chili's right next door. Rooms are comfortable but not that clean. Unpleasant smell throughout the hotel and we had to ask for a room change because the first room was so bad.Genuine Expedia guest review
"Stayed 4 Nights king suite rm 204"
Nice Houskeeping ladies. Good job overall. Comfy clean and enjoyable quiet neighborhood, only 18 min from Disneyland, tv had bad cable though maybe old jacks or old cable channels looked a bit snowy and Internet was a bit slow, only 2mb download speedGenuine Hotels.com guest review
The front desk staff were excellent! Room could have used a little maintenance tub faucet leaked a bit and TV in sleeping area did not function, Room had a couple of oversights as far as cleanliness! Overall this hotel was good. The breakfast buffet was top notch, excellent selection and food was very fresh. The location is great almost a straight shot […] to downtown Disney 6 miles or so! I would definitely stay here again! Read moreGenuine Hotels.com guest review
"Love that Breakfast!"
Rooms were very clean. Staff was friendly and very helpful. Loved the breakfast, especially the fresh cut fruit each morning and excellent coffee. Not just one but two newspapers to choose from each day. Did I say anything about the great breakfast? Only complaint was the sofa was very uncomfortable and they did not have blackout drapes.Genuine Hotels.com guest review
This is the second year we've chosen to stay at Hyatt House in Cypress. The rooms have been clean and orderly. This year we were on the first floor, but didn't experience the "noise from above" usually associated with staying on lower levels. The staff is always accomodting, breakfast is good. The kitchen could use an update, but it does the job well […] enough. It is a short drive to Disneyland, too. Read moreGenuine Hotels.com guest review
complimentary buffet breakfast was great, over all it looks ok for the price we paid since it was near to Disney landGenuine Hotels.com guest review
Overall, good. My granddaughters had a wonderful and comfortable stay.Genuine Expedia guest review
"Would come back for Value"
Hotel was very nice and clean. No mildew smell to it. The room was spacious. It had a small kitchen with small refrigerator which is rare nowadays. Small dining table. The balcony was the full length of the room and had access door from bedroom and from the living area. Bathroom was very decent and there was even a heat lamp for those who wants a warmer […] environment when they are showering or bathing. Would definitely come back. They even had free breakfast but we didnt have a chance to utilize the free breakfast. Hope this helps Read moreGenuine Expedia guest review
"Can't go wrong with Hyatt"
Staying at this hotel for 1 night after a long drive from San Jose on November 26, 2013, We got a 1 bedroom with 2 double-bed suite which is enough to accommodate 5 of us. The room is small but nicely decorated, clean and comfortable. There were a small kitchen but we never had a chance to used it. Breakfast buffet was just so... so... The front desk […] lady was very friendly and helpful. She answered all the questions I had and give us good advices on how to get around. We like this hotel. Read moreGenuine Hotels.com guest review
Nice place to stay. More roomy than I expected. Will definitely try and stay there again.Genuine Hotels.com guest review
Everything was excellent, family friendly, nice breakfast, beautiful room! HIGHLY RECOMMENDED!!! 10 stars!Genuine Expedia guest review
Loved this hotel! Only thing I would change is the bathroom, it was a bit on the small side and needs updating. Everything else was amazing and very up to date! Would definitely stay here again!Genuine Hotels.com guest review
We were happy with the Hyatt and felt the room was very good and the staff excellent however, when I made our reservations I thought I was going directly thru the Hotel then realized when I received my conformation I was using Hotels.com. Also, discovered when talking with others there for the same event the difference in room rates....for the same […] room. Then upon check out we requested a copy of our bill only to confirm we paid approx. $34 more per night by going through Hotels.com rather than booking directly with the hotel. I will never make that mistake again. Read moreGenuine Hotels.com guest review
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