The suit was extremely nice, well-kept but we had a few strange occurrences: once we were already settled into the room, a hotel staff member walked in without warning, seen we were settled, apologized & left. Another was the next morning when we woke up to housekeeping knocking @ the door after we had already put a door sign out stating that housekeeping […] was not necessary. Other than that the hotel stay was pleasant! Read moreGenuine Expedia guest review
"Unhappy with the housekeeping"
Front desk was good, but Housekeeping was irresponsible and was extremely disappointingGenuine Hotels.com guest review
I am pretty nit picky about the hotels I stay in, especially since I'm usually working with a small budget. I remembered staying at this hotel a few years ago for a business trip and was very pleased with my room. So I thought it was a no brainer to stay there again. Well, they must have renovated only some of the rooms because the room they placed […] us in was very outdated with the ugliest headboard (think a Viking head piece with horns) and art work (circa early 90's?). I would have requested a new room, but we didn't check in until later at night and our baby was sleeping. I certainly expected a room of a higher standard especially with the name Hyatt attached to it. Aside from the visual unpleasantness, our stay was nice. Room was clean, breakfast was a bit above the normal subpar complimentary breakfasts that you get at most hotels, and service was excellent. The courtyard area is also very quaint and relaxing. I would stay here again, though next time I would request an updated room in advance. Read moreGenuine Hotels.com guest review
"Room carpets are very dirty,kitchens are old."
Not goodGenuine Expedia guest review
"Hyatt shouldn't put their BrandName on this Chain"
I stay at Hyatt Regency and Grand Hyatt when on international biz travel. So figured anything w Hyatt name would be acceptable. What a disappointment. The hotel infrastructure cannot handle the guest load. Granted it was Christmas holidays, so most rooms in this extended stay/suite hotel had families in them. But the place was "falling apart". e.g.: 1st: […] the free WiFi said "too many people logged in" when I tried in the mid to late evening 2nd: the A/C systems are noisy. Not only in my room, but I could hear the system in the room next door and above when they turned on. That woke me up a couple times during the night 3rd: the free breakfast buffet was set in a small room, so all the seats were filled, there was a line of 10-15 people waiting for buffet, and restaurant kept running out of clean plates!! 4th: the final straw was when I went to the bathroom in the AM to take a shower and saw that the sewage had backed up and filled the bathtub with about 2 inches of brown sewage water. GROSSSS !!!! The staff were responsive to my requests. But they were not proactive given the above issues, particularly #4. I had to request them to switch my room, as I needed to take a shower for a meeting and couldn't wait for maintenance to unclog the drain and housekeeping to clean the bathroom. When I checked out, I told the front desk about issues 1 thru 4 and all they said was "that's unfortunate". No effort to remedy a very poor guest experience. Read moreGenuine Expedia guest review
"Family of five..."
Cheaper than most and a quick drive to Disney. Von's and Target are close with a Chili's right next door. Rooms are comfortable but not that clean. Unpleasant smell throughout the hotel and we had to ask for a room change because the first room was so bad.Genuine Expedia guest review
"Stayed 4 Nights king suite rm 204"
Nice Houskeeping ladies. Good job overall. Comfy clean and enjoyable quiet neighborhood, only 18 min from Disneyland, tv had bad cable though maybe old jacks or old cable channels looked a bit snowy and Internet was a bit slow, only 2mb download speedGenuine Hotels.com guest review
The front desk staff were excellent! Room could have used a little maintenance tub faucet leaked a bit and TV in sleeping area did not function, Room had a couple of oversights as far as cleanliness! Overall this hotel was good. The breakfast buffet was top notch, excellent selection and food was very fresh. The location is great almost a straight shot […] to downtown Disney 6 miles or so! I would definitely stay here again! Read moreGenuine Hotels.com guest review
"Love that Breakfast!"
Rooms were very clean. Staff was friendly and very helpful. Loved the breakfast, especially the fresh cut fruit each morning and excellent coffee. Not just one but two newspapers to choose from each day. Did I say anything about the great breakfast? Only complaint was the sofa was very uncomfortable and they did not have blackout drapes.Genuine Hotels.com guest review
This is the second year we've chosen to stay at Hyatt House in Cypress. The rooms have been clean and orderly. This year we were on the first floor, but didn't experience the "noise from above" usually associated with staying on lower levels. The staff is always accomodting, breakfast is good. The kitchen could use an update, but it does the job well […] enough. It is a short drive to Disneyland, too. Read moreGenuine Hotels.com guest review
complimentary buffet breakfast was great, over all it looks ok for the price we paid since it was near to Disney landGenuine Hotels.com guest review
Overall, good. My granddaughters had a wonderful and comfortable stay.Genuine Expedia guest review
"Would come back for Value"
Hotel was very nice and clean. No mildew smell to it. The room was spacious. It had a small kitchen with small refrigerator which is rare nowadays. Small dining table. The balcony was the full length of the room and had access door from bedroom and from the living area. Bathroom was very decent and there was even a heat lamp for those who wants a warmer […] environment when they are showering or bathing. Would definitely come back. They even had free breakfast but we didnt have a chance to utilize the free breakfast. Hope this helps Read moreGenuine Expedia guest review
"Can't go wrong with Hyatt"
Staying at this hotel for 1 night after a long drive from San Jose on November 26, 2013, We got a 1 bedroom with 2 double-bed suite which is enough to accommodate 5 of us. The room is small but nicely decorated, clean and comfortable. There were a small kitchen but we never had a chance to used it. Breakfast buffet was just so... so... The front desk […] lady was very friendly and helpful. She answered all the questions I had and give us good advices on how to get around. We like this hotel. Read moreGenuine Hotels.com guest review
Nice place to stay. More roomy than I expected. Will definitely try and stay there again.Genuine Hotels.com guest review
Everything was excellent, family friendly, nice breakfast, beautiful room! HIGHLY RECOMMENDED!!! 10 stars!Genuine Expedia guest review
Loved this hotel! Only thing I would change is the bathroom, it was a bit on the small side and needs updating. Everything else was amazing and very up to date! Would definitely stay here again!Genuine Hotels.com guest review
We were happy with the Hyatt and felt the room was very good and the staff excellent however, when I made our reservations I thought I was going directly thru the Hotel then realized when I received my conformation I was using Hotels.com. Also, discovered when talking with others there for the same event the difference in room rates....for the same […] room. Then upon check out we requested a copy of our bill only to confirm we paid approx. $34 more per night by going through Hotels.com rather than booking directly with the hotel. I will never make that mistake again. Read moreGenuine Hotels.com guest review
"Perfect Hotel for any kind of Stay"
This hotel is perfect for any kind of stay whether it be business, family trip or romantic getaway. I've stayed at this hotel at least 5 times this year and will continue to return. Rooms are always clean, comfortable and very spacious. Free breakfast, wifi and parking. Very nice staff. Although there isn't much to do around the place, it is a short […] drive from Knotts, Disneyland or anything else one has planned. Highly recommend it!!! Read moreGenuine Hotels.com guest review
I loved everythingGenuine Expedia guest review
"Great for families"
Nice, clean, quiet, safe. Good breakfast.Genuine Expedia guest review
Traveling with a 1, 5, and 8 year old. Close to stores and dinning. Perfect for families and all was included in one price!Genuine Expedia guest review
"Hyatt Hotel - Cypress"
we love this hotel. Always clean, friendly and comfortableGenuine Expedia guest review
We enjoyed our stay. Did not utilize the kitchen area. Enjoyed the balcony.Genuine Expedia guest review
We had a 3 day stay and the hotel was close to Knotts Berry Farms and close to Huntington Beach. There is plenty of places to go to eat and they serve a continental breakfast in the morning. Great stay, we were very pleased and will stay there again.Genuine Expedia guest review
"Cheap price for a great hotel room!"
The room was great! Much larger than expected for the low price we paid. We'll defiantly be back! Great free breakfast as well. Very pleased with our experience!Genuine Expedia guest review
Disneyland and Universal Studio parts of a road trip for a party of six (4 adults and two children). Close to Disneyland (less than 30 minutes), far from Universal Studio (more than an hour). The family enjoyed the pool, bath tub and exercise room. Satisfying full breakfast included, with china, silverware, glasses instead of paper plates, plastic utensils […] and styrofoam cups. Enjoyed the outdoor breakfast with beautiful weather. A 4-night stay, so, besides the full breakfasts, the free parking was appreciated, as well. Check out time is @ noon, not 10 a.m. like most hotels. Only concern was security! When I opened the ladies' room in the exercise room in my last day of stay after using the treadmill for 30 minutes, I found a man sleeping on the floor. The exercise room is pretty much @ the end of not a busy hallway. Concern reported to a front desk clerk. Read moreGenuine Expedia guest review
"enjoyed long weekend in la"
hotel didn't have room we expected upon check-in but got us moved over the first thing the next morning. room size was awesome plus a decent breakfast (homemade salsa gets 5 stars). staff very courteous and professional and was close to our family and beaches.Genuine Hotels.com guest review
"Great and spacious rooms"
Our favorite affordable hotel yet. Will definitely stay here from now on for our yearly trips. Free breakfast and parking is a plus. The only negative experience we had was for that there was no parking spaces on a weekend night and was told to park in the lot across the street at a different hotel.Genuine Hotels.com guest review
"Best hotel for the price!"
The hotel room was beyond what I expected, nice and clean and spacious. Will definitely stay again, breakfast was great! Best of all the price was definitely affordable for the suite.Genuine Hotels.com guest review
"hotel was dirty, unfriendly receptionist"
the room was dirty, the bathroom was unclean, breakfast was ok but wasn't able to keep up with the demand on sunday morningGenuine Expedia guest review
"Good Stay !"
I was please of this hotel, i have stayed @ previous Hyatt House, Hyatt Place hotels, i was on business trip all week and nice to have a large room that is comfortable, liked having a living area, fridge, micro, the pool was warm and good size, i had a balcony which is nice to sit out on. It is a convenient location, plus good breakfast and different […] options, not same ever day. Read moreGenuine Hotels.com guest review
I thought it was really quaint. Nice room loved the full size kitchen. A little outdated. Needs to be updated. Televisions were nice looking however horrible signal. Unable to watch channels as they were not visible. Bed was not at all comfortable!!! Bathroom was decent. Amenities in kitchen were nice and convenient which I enjoyed since I had a little […] one. I only recommend that the TVs be updated. Beds updated. Larger pillows. The price was not bad especially since it was free breakfast and free parking. Close to Disneyland and close to freeway which was nice. Read moreGenuine Hotels.com guest review
"Perfect location for our vacation"
We needed a nice comfortable place for our july 4th vacation and the Hyatt delivered. The staff was helpful and friendly and very accomodating to our young son and two daughters. The breakfast buffet was top shelf and included in the price. They are a stones throw from Knotts berry farm which made it easy for us to go back and forth. They are surrounded […] by several reasturants and a costo is nearby if you want to take advantage of the full kitchen in each room. We loved it and will definately be back. Read moreGenuine Expedia guest review
Book this hotel 7/3/13 to 7/6/13 family vacation to visit theme parks and beach. Want to begin by saying the hotel is located in a clean, safe, quiet area. The location of the hotel was important for me because I have children and I was looking for a hotel away from the theme park area to stay away from all the noise and busy streets in that area. I […] will follow by stating that the staff was helpful and courteous at all times. My family and I arrive several hours earlier from check in time and encounter no problem checking in to our room at the time of arrival although it was several hours earlier. The free breakfast is Very, Very good!!! My family and I were very pleased and impress with the hot breakfast and it's free daily!!! My family and I also enjoy how quiet and peaceful it was to stay at this hotel. Free Parking and WiFi!!! The hotel is also conveniently located it to stores, gas stations, and restaurants. Easy and close to get to theme parks and beach!!! Best hotel I have stayed so far and I will for sure book at this hotel again once I return to the Anaheim area. Good size rooms with mini kitchen very helpful for families with children. Read moreGenuine Expedia guest review
The hotel was just OK with us. Killed a Black Widow in the hallway outside out door of our room, key card would not open the outside door and I had to walk around the building with my 16 month old baby asleep in my arms to get in. room smeled as if someone had smoked in it.Genuine Hotels.com guest review
excellent hotel, clean rooms, very good breakfast buffet. very close to disney about 10-15 minute drive.Genuine Hotels.com guest review
"A very nice and quiete place to stay."
The hotel is easy to find. We were greeted by the friendly staff upon our arrival. Check in was a breeze. Our room was spacious with comfortable king bed for two. The place is close to most of the major theme parks. Ample breakfast. Actually better than what I expected. When I go back to Anaheim/Buena Park area, I would definitely stay here again.Genuine Expedia guest review
"Perfect family vacation spot!!"
I wanted to stay here due to their full kitchen availability incorporated with their 1 bedroom suite. It was very clean and super comfortable for our entire family. We actually cooked a full dinner in the room on several occasions as they have all the dishes and cookware needed. The staff were attentive and responsive to all our needs. Huntington Beach […] is less than 15 min away and make sure if you have small kiddos that you visit Downtown Disney! You can get the Disney feel without having to hit the park and you can catch Disneyland fireworks every night at 9:30...all for free! Hyatt house will be our new family vacation spot!! Read moreGenuine Hotels.com guest review
"Great place to stay"
Would stay again!Genuine Hotels.com guest review
"Nice hotel close to the beach"
We enjoyed our stayed at this hotel. Very quiet and comfortable.Genuine Expedia guest review
"absolutely loved everything!"
Place Was Fantastic. great Service, Clean Rooms, Every Dish Available, Pool, Jacuzzi, Hot Breakfast Buffet... Loved Loved Loved itGenuine Hotels.com guest review
"Great and spacious rooms!"
We recently stayed at the Hyatt House and had booked two suites with full kitchens. The rooms were clean and spacious. Nothing over the top in luxury but efficiently comfortable for a three night stay. The front lobby clerks were very helpful in attending to our minor issues or needs. The breakfast buffet was tasty and plenty. The hotel grounds are […] beautiful and well-maintained. Read moreGenuine Hotels.com guest review
Room was very nice - not enough light the way the area outside bedroom was set up. Otherwise the stay was GREAT!!Genuine Hotels.com guest review
"Excellent place to stay"
Hotel was beautiful! We were staying 6 nights so it was wonderful to have the extra room. Full kitchen, separate sleeping area, full breakfast, beautiful courtyard and pool area. Walking distance to several different restaurants. It is really an all around lovely place to stayGenuine Hotels.com guest review
"Good for everyone."
My husband and I work very hard all week, We wanted to get away for a couple of days. I'm very please staying at the Hyatt house. The staff was very nice with big smiles Our room was clean and a good size. After our free breakfast which was yummy we sat in the court next to the pool and kicked back. We will for sure be back. MariaGenuine Expedia guest review
"Nice for family comfort!"
This location accommodates families very adequately. Although it was not fancy, it was well equipt with kitchen, separate living and sleeping, and a bathroom. The room was spacious, and liveable with a fully stocked kitchen, including a dishwasher. Some updating would make it nicer, but it was clean and comfortable.Genuine Expedia guest review
"Great Hotel but WIFI Keeps Dropping Connection"
This is a great hotel. The kitchen and room service is great. However, they really need to fix the WIFI problem, which keeps dropping our connection every couple minutes and it is really hard to reestablish a connection. My laptop works everywhere else just fine, and I'm an engineer, so they need to work on their WIFI to get business customers back. […] They could also switch out the old incandescent bulbs for the new CFLs. Other than that, the hotel is great, 4.9 stars. Read moreGenuine Hotels.com guest review
"Super Nice Family Hotel, close to Disney & Beaches"
We chose this hotel on Expedia, because it had a great rating. We also wanted a room that had a separate master suite, so that we could have a larger room and be separate from the teenagers. It was a very nice suite. Our suite had a king-size bed with a nice bathroom and separate mirror area, which was nice. The Living Room was nice, with a very nice […] couch that pulled out to a queen. This area had a nice large TV with cable and the master also had a smaller TV. The kitchen was nice with full-size appliances with granite countertops. The breakfast was awesome and had a lot of choices everyday. The pool and hot tub where nice and clean. The laundry room was also nice and clean and cheap, only a dollar to wash and a dollar to dry. This hotel is about 7 miles from disney which pretty much a straight shot to Disneyland - take Ball Road, it goes directly to the Disney Parking Structure. We were only about 10 miles from Huntington Beach, which was clean and tons of fun. If you're going there, here's a tip. Park on the street at the parking meters if you're only going to be there 1-4 hours, its cheaper then paying the $15 fee to park in the lot, and its right next to the lot. We parked across the street near the huge Hyatt Hotel on Pacific Coast Highway and it was perfect. Eat at Ruby's Restaurant on the Pier, it has beautiful views and its not too expensive, it's like an old fashioned 50's diner. The Huntington Beach downtown area is really cool too with the old shops Read moreGenuine Expedia guest review
"Great hotel for the family"
Hotel staff were friendly and courteous. They tried their best to meet our requests. The size of the room was larger than expected. It was very comfortable with the family of four (2 adults and 2 small children).Genuine Expedia guest review
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