We would like to thank River Hotel's managers Deshawn and Jay for wonderful service. They were very kind and helpful! We highly recommend this hotel.Genuine Hotels.com guest review
Wow! Great value for the location! Room was great. Stayed in a queen room with a pull out chair( not couch) I'd say that was the only thing that lacked. I slept on that and it was a bit uncomfortable. Thin mattress. But other than that everything was perfect. Clean, modern, friendly staff and water bottles to refill and take with you on the town, c […] omplimentary! Read moreGenuine Hotels.com guest review
"Close to everything and great service!"
This hotel is a little hard to get to, but mostly due to an issue with the iPhone map/directions. Check-in was smooth and Tim was fantastic! He gave us directions to the restaurant we wanted to go to that night, but his great service didn't end there. Throughout our stay, he remembered where we were from and talked to us about the things we did and […] saw. We received an upgrade for my sister-in-law and niece so they could stay on the same floor with us. Others have talked about the small size of the rooms, so we stayed in a superior room and it was big! Free water bottles and water filling stations, a free 24 hour coffee service that also made cappuccino, snacks, and inexpensive vending machines are available. The hotel is around the corner from Michigan Avenue and across the street from Trump Tower. Our room had a great view of the river. Totally pleased and would recommend to anyone! Read moreGenuine Hotels.com guest review
Room was clean and updated. Some building construction in the area, made parking difficult to find.Genuine Hotels.com guest review
"great location but subpar"
The hotel is not pretending to be a 5-star hotel, however, it is still subpar in cleanliness. Be prepared for $45 overnight parking. I travel extensively and the rate is too high for return in comfort value.Genuine Hotels.com guest review
"Another Wonderful Club Quarters"
I'm starting to love this chain. I've stayed in four of their sixteen properties and the experience is very similar. Well-located, comfortable good size rooms, good service and very convenient for business travel.The Club Quarters Chicago was right in the heart of everyplace I needed to be. I was extremely lucky to have an oddly shaped, high floor room […] that gave me a 270 degree, breathtaking view of the city. All the comforts were available in this clean, friendly spot. My only "complaint" is that the elevator was extremely slow. I truly needed to add ten minutes coming and going because the wait for the elevator was unusually long. That said, QC doesn't disappoint. Not "fancy" but everything a weary business traveler needs for high level comfort. Read moreGenuine Hotels.com guest review
"Great location for quick business trip"
Great location, small, but comfortable room. Only miss was the guest services closet where they store extra pillows, ironing boards and irons was a huge messGenuine Hotels.com guest review
Thermostat needs repair. So does the shower head.Genuine Hotels.com guest review
"Great location at the north end of the loop"
The Club Quarters on Wacker at Michigan is a comfortable, clean hotel in a great location. We have stayed at this Club Quarters several times and find the location very convenient. It's an easy walk to the shopping on Michigan Ave and on State Street. There are lots of bars and restaurants close by. Our room was comfortable and clean. The rooms are […] a little smaller than in some hotels, but room size isn't important to us. We will stay at the Club Quarters on Wacker at Michigan again. Read moreGenuine Hotels.com guest review
Small rooms but clean. Great for one person. GREAT LOCATION. Love Shaws and Harry Careys. Walking distance.Genuine Hotels.com guest review
"nice hotel for the price - no frills but nice"
overall the stay was good. The room is not as small as others have described. It is smaller width wise but it is a longer room so it makes up for it. I requested a higher room with a view of the river and got an ADA room on the lowest possible floor. While the ADA room was nice (bigger bathroom), it made things in the bathroom a little harder to accomplish. […] The shower was hard to use as the water kept spraying out to the floor even with the towel on the floor. The AC/Heat didn't seem to be working either, I put the fan on 'auto' and cool air, and it was hot air blowing. Parking nearby (even the one they have) was a little more expenseive then i wante dot payThere were a set of lights in the room that were not working either. Front desk was told about all this but they said they couldn't move me since I paid with expedia. The highlights of the hotel - close to Michigan ave, and purified water on each floor was a nice toouch, the room its self had a fridge and microwave so that was nice. Overall - if there is another hotel for a few $$ more i would stay there instead but might come back here for the cheaper rooms Read moreGenuine Hotels.com guest review
"Center of Chicago"
I enjoyed the convenience and the access to both the Loop and the Miracle Mile. Having access to snacks and the laundry facilities was awesome; but, no shampoo?Genuine Hotels.com guest review
"Center of Marathon Course"
I went to Chicago to watch family in the marathon. I had previously stayed at a Club Quarters in Philadelphia and found this similar. The rooms are not large, but are very well appointed, comfortable, and best of all, within walking distance of all the activity in the center of the city. The staff were congenial and accommodating, and although we were […] not formal "members of the club", made my wife and I feel welcome. I will definitely continue to look for Club Quarters as a first choice when I go to any large city. Read moreGenuine Hotels.com guest review
This was an EXCELLENT choice....I genuinely mean that. I stayed one night during the weekend of the Chicago Marathon. I was extremely satisfied. The location is great. It sits right on the river with views of the Chicago river from your room...at least the room I had. The set up was nice, a tad bit small, but rather nice nonetheless. They had complimentary […] water bottles and even had washers and dryers for the guests. I could go on and on about the benefits I found within choosing this hotel. The staff was helpful as well. They made for good conversation and had a good knowledge of the surrounding area. I will DEFINITELY be going back. Read moreGenuine Hotels.com guest review
Made a short notice booking here & had an excellent experience. Smooth service, good coffee machine in room, clean room, great view. Gorgeous old building the hotel is housed in. Highly recommend, would definitely stay here again.Genuine Hotels.com guest review
The room was a nice size. I really liked the water bottles and dispenser near the room. The staff were amazing. Location is perfect. Would definitely recommend this hotel.Genuine Hotels.com guest review
My stay with Club Quarters was also the first time I had used hotels.com. Genuinely, what a great experience! I paid less and got more then any of my coworkers staying at surrounding hotels going through the hotel directly. Also, this was an amazing hotel for location, amenities, and room size. I would stay here without hesitation.Genuine Hotels.com guest review
"Business with Clients"
Very professional staff and nice rooms.Genuine Hotels.com guest review
"Close to the Chicago Theater for a performance"
very pleased, will book here againGenuine Hotels.com guest review
"Good hotel for in and out"
Sheets seemed a little worn (noticed an old stain) but it worked fine for me. THE best location by far especially for the price. I would recommend this hotel to anyone whose just looking for a good place to stay with no frills- which in my opinion you don't need if you're going to be in the city all day.Genuine Hotels.com guest review
No Ice Machines.. Elevators are a joke.Genuine Hotels.com guest review
Elevators are a joke.Only Ice Machine on lower floor with access via only 1 elevator?? Room size smallet than most for that price. Parking a problem.Genuine Hotels.com guest review
"Great service & locations...smallest room ever."
Very nice, well appointed "Club Room" but actual room was just this side of a garret.Genuine Hotels.com guest review
Excellent all around hotel and service. I could easily stay there for a month and feel comfortable and happy. The staff were all so friendly. Also, great italian restaurant located within, and equally friendly staff.Genuine Hotels.com guest review
"Easy checkin, good value"
Staff was friendly and helpful. Room clean and comfortable. Small room okay because the cost was half of nearby hotelsGenuine Hotels.com guest review
"Awesome view great service"
Nice clean small room but its Chicago they are all small. Great location very friendly service. Provided continental breakfast and snacks at night. Water bottles to go great when exploring. Parking a surprise $41 dollars surcharge per night was expecting more like 30 but worth not having to walk a block for parking that was overnight. Parking next door […] was business hours only. Read moreGenuine Hotels.com guest review
Not the biggest room or tv but modern and nice. Great location professional staff. I was very comfortable. The view in my room was killer!! Room service was good jist ask for butter if you want it.lolGenuine Hotels.com guest review
weather could have been better but beyond your control overall a good hotel to stay inGenuine Hotels.com guest review
"A Very Good Value"
You can stay in more expensive Hotels. However, the location on East Wacker is the Best in Downtown ChicagoGenuine Hotels.com guest review
"Love the location!"
We loved the location. It was convenient to both the business district and the shopping district. The hotel sat right in front of the river. The couple travelling with us had an excellent view of the river, but we had a view of the brick building behind the hotel. We understood that not all rooms could have the great view, though. The room was clean […] and we enjoyed our stay here. Read moreGenuine Hotels.com guest review
great location, nice staffGenuine Hotels.com guest review
"Small but nice!"
Be aware that these rooms are very small- but my mom and I did a girls night in the city and it was perfect for us. If you just need a decent room in an amazing location this is the place. Also, I loved the lounge area and the refillable bottles of water. The kiosk check in and check out was also a great feature. I would stay again!Genuine Hotels.com guest review
"In the heart of everything"
We stayed here for 5 nights a couple of weeks ago and really enjoyed our stay. Tho the rooms are very small, we had wonderful views of the river and the hotel was very quiet even tho the elevator was right opposite our door. You can't beat this hotel for convenience, we were able to walk everywhere and the staff was very accommodating. We would definitely […] stay here again! Read moreGenuine Hotels.com guest review
"Fine - great location, but TINY, musty rooms"
It was fine for a night due to the location on the river right on the Mag Mile, but it was the tiniest hotel room I have EVER seen, and the furnishings looked old and very worn. It was clean enough but smelled musty. The bathroom was new and nice, though.Genuine Hotels.com guest review
"quick and convenient"
Very quick check in and it is in very convenient locationGenuine Hotels.com guest review
"Good value, very convenient location"
We have been in Club Quarters a few times. It is a low key hotel, but very clean and convenient. Great (free) coffee bar on the second floor and nicely arrange lounge. Free and very fast internet in the rooms.Genuine Hotels.com guest review
"Great location and property"
Room was a bit small (30th floor, tower), but very nice. Fantastic location.Genuine Hotels.com guest review
"Great inner city locale"
We had a great three days here. We were able to walk from the hotel to everything on our to-do list. Everything was clean, the staff superb, and the small room suited our minimum time inside requirements. The coverlets are showing age and should be replaced if they can no longer be cleaned but that is the only quibble with a very enjoyable experien […] ce. Read moreGenuine Hotels.com guest review
"location good, hotel bad"
The location is incredible, right off Michigan Ave. But the hotel doesn't meet the standards for a hotel in that location. Rooms are tiny, hallways and elevators look old and staff is ok.Genuine Hotels.com guest review
"Cozy and convenient"
We enjoyed our stay here. The location is close to downtown and an easy walk from Milennium Station. The staff were very helpful and pleasant. Our room was small (which we expected) but clean and comfortable.Genuine Hotels.com guest review
"Awesome downtown hotel"
The hotel was perfect, beautiful 1920s architecture, the location was a bit unwieldy to get to and parking was outrageous. The staff was amazingly courteous and thoughtful, the view from the hotel was awesome. Only real complaint was that the temperature control was not very responsive.Genuine Hotels.com guest review
"Great place, watch out for parking fees"
Parking will set you back a good $30 for self-parking and more for valet. Just a heads-up for the penny pinchers like me out there.Genuine Hotels.com guest review
"The stay was good enough"
Everything was good but the only comment I would have to say is, the room had a shower only with very weak water pressure. It was my first stay in Chicago, so I cannot compare this to other hotels around.Genuine Hotels.com guest review
"Comfortable gem tucked amid Chicago's sights"
We were in to Chicago to move our son in over the weekend. This hotel was the perfect place to begin and end our days. I originally picked it for its cleanliness ratings, and it lived up to the reviews. Our rooms were immaculate and we had plenty of space. (We did opt for the larger efficiency so I can't attest to other room designs.) The beds were […] very comfortable and both rooms had nice size desks. The free bottled (& cold) water located near our elevator in the hallway was greatly appreciated as we grabbed one before setting out in the morning and upon returning in the evening. The staff all seemed friendly and eager to accommodate any of our needs. The lobby is quite grand and the front sidewalk was very wide so we didn't feel in the way while waiting for our vehicles from valet. Read moreGenuine Hotels.com guest review
"Awesome place and perfect location"
Great location and super quiet. Lovely stay will book again!Genuine Hotels.com guest review
Great location. Very nice and helpful staff. Smallish room, but very nice and very clean. Bathroom a bit too small for two people to use at same time.Genuine Expedia guest review
Great hotel for short stayGenuine Hotels.com guest review
What do you expect downtown? Space is small which is important to me. But can't complain about anything else.Genuine Expedia guest review
The hotel had a great location, but the room was very small. The bed wasn't the most comfortable, but the decor was nice.Genuine Expedia guest review
"Great location, small rooms"
Location is great. Staff was nice. Workout room is decent - though hard to get to. As for downsides., the rooms are beyond small - they are TINY. The carpeting is in dire need of replacement. In addition, twice in the morning we were disturbed by housekeeping knocking on our door, even though we had the "do not disturb" sign displayed. Finally, the […] in-room coffee is pretty awful. The rate is reasonable. But the differential between CQ and - say - Palmer House - is only about $30/night with the latter being an absolutely fabulous hotel. Read moreGenuine Hotels.com guest review
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