"Chicago Conferance Trip"
The room was small but it was not that bad. The internet wireless (rooms) was horrible. There was an ink stain on the room carpet. I asked the staff to clean it but they never did. The location is very great.Genuine Hotels.com guest review
"unacceptable for a 30 year anniversay"
Room WAY TOO SMALL, water stains on the ceiling and near windows, entire room in need of remodeling, no tub only a shower, impossible to keep the bathroom floor from getting wet due to shower setup, not enough towels, no counter space in the bathroom, bed WAY TOO SMALL for an average size coupleGenuine Hotels.com guest review
it was a wonderful stayGenuine Hotels.com guest review
"Good experience, not blown away."
Came here for two nights on business. I wanted a hotel close enough to the blue line that I wouldn't have to take a cab. It's about a five block walk. Not bad. The hotel is very no frills. Rooms are small, touch-up work is sloppy (paint doesn't have clean lines, caulk is messy, etc.). On the positive side the room was much cheaper than nearby alternatives, […] it was quiet, the wifi worked consistently, and everything seemed clean. If the price was right I would definitely stay again. Read moreGenuine Hotels.com guest review
"Great place to stay"
Check in was easy, great location to all Chicago attractions & business locations also the staff were very helpful.Genuine Hotels.com guest review
STILL TOO EXPENSIVEGenuine Hotels.com guest review
Next fall when I return to Chicago for a weekend stay; I hope that the price for Club Quarters will be affordable again. I was very impressed with the location and the fact thatmy room was very modern and comfortable.Genuine Hotels.com guest review
"VERY SMALL and RUDE STAFF"
My daughter and I were visiting Chicago for a concert. The first thing to note is the hotel lobby and check in area was not clearly marker. The concierge was not friendly but very cold. The room requested was a double, the room we received was a very small single. We were in a bit of a time crunch so we just accepted the outcome. The following morning, […] I called down to the front desk to inquire about check out process and the person answering the phone sounds very irritated. Not the best stay for the cost. The location was perfect and the room was clean. Read moreGenuine Hotels.com guest review
Called down to reception at 23.30pm, to inform them that we had a food delivery arriving at the hotel. (as they do not offer room service at that time) We did asked to be notified when it had arrived. We never received the call. It was only because the place where the food was ordered called our mobile phone 4 times. There is only one mirror in the […] room, and that is the bathroom, which has no fan, so getting ready after your shower, you have to clean down the misted up mirror. Read moreGenuine Hotels.com guest review
"perfect location-for downtown fun"
We will stay here again, staff is friendly and helpful. Great location to walk around downtown. Close to shopping and many dinning choices. Nice bar downstairs, clean comfortable room. Great place to drop your stuff and go, little smaller room than most hotels but it worked out great.Genuine Hotels.com guest review
Great stay! Location was close to subway and very central to everything. The staff was so helpful and very accommodating. This hotel is a great value.Genuine Hotels.com guest review
The room was basically a closet with a bed in it. $270 should at least buy you some room to walk around. Staff was kind, just very disappointed in the room size.Genuine Hotels.com guest review
Practical locationGenuine Hotels.com guest review
Hotel close to client work site. Clean, staff very helpful. I found it interesting that one side was Club Quarters and the other The River Hotel. Be sure to give yourself a good 5-7 minutes in the morning to get the elevator, it tends to be a bit crowded with all the guests who are there for business purposes.Genuine Hotels.com guest review
Commfortable room w/ fridge and sofa. Great location!Genuine Hotels.com guest review
"Loved staying by the river but will not return."
Room was tiny. Heat didn't hardly work, I was told they were "switching over from AC to heat" - in the 3rd week of October in Chicago.Genuine Hotels.com guest review
Quick two night trip. My only complaint was the "blackout" curtains. Didn't do a thing! And the alarm clock was bright enough to light the room!Genuine Hotels.com guest review
"The hotel served its purpose."
We stayed here to see a concert at the Chicago theater. It was super close and the least expensive. The pictures distort the room. It is mega tiny! I've never experienced a hotel room like it. I suppose it is fine for one person, but 2 was a very tight squeeze. There was no room to put your luggage anywhere without tripping over it. The bed was surprisingly […] comfortable. The bathroom was somewhat spacious for the type of room it was, and it had ample lighting for putting on make up. It even had a make up mirror attached to the wall. I did not use the hairdryer, as I brought my own. The shower was very nice. It was a stall, rather than a bathtub.If you don't pay attention to where the bottom of the curtain is laying, the floor will get absolutely drenched with water. We were only here for 1 day, so we did not use the facilities. There is a bar/restaurant on the main floor. I believe there is a fitness center, too. For the amount of time that we spent in the room, it sufficed, but if you're needing anything more than a place to crash, don't stay here. Read moreGenuine Hotels.com guest review
"Enjoied our Stay"
The whole staff was very helpful, polite and friendly. The beds were not as comfortable as they should be is the only bad thing I would say about our stay.Genuine Hotels.com guest review
Everything was great - good location especially. Staff are helpful and responsive. Just wish the elevator was quicker.Genuine Hotels.com guest review
"Up close and personal to downtown Chicago"
Dinner at the restaurant in the hotel was excellent. The club room was smaller than we thought it would be. We are currently disputing the parking fee at the garage nearby. The hotel validated our parking ticket and we were charged for three days and we were there for 40 hours.Genuine Hotels.com guest review
I received the suggestion from hotels.com, and it was a great deal for a great location that I would not have found on my own. Thank you.Genuine Hotels.com guest review
"Great location and staff"
Stayed here for 5 nights to run the 2014 Chicago Marathon. Location is best you'll find in the city. 15 minute walk to all the main attractions and right next to the river. Staff was very friendly and helpful. Stayed in one of the rooms on the upper floors and it was a little cramped. No real complaints here though!Genuine Hotels.com guest review
Great location and service. Room comfort was good overall but bed was a little hard.Genuine Hotels.com guest review
"Great location and great value"
Location is optimal. Hotel is nice with smallish rooms. 2 elevators makes getting to and from your floor a little slow but overall my stay here was good.Genuine Hotels.com guest review
"Excellent hotel for business travel"
Great location.Genuine Hotels.com guest review
In Chicago for a business trip having never been to that area the location and the cleanliness of this hotel was excellent!Genuine Hotels.com guest review
For the price and location I think it was a great bargain! I will stay againGenuine Hotels.com guest review
"What an awesome experience!"
The hotel staff were awesome! I wish all hotel employees take care of their guests this way. The rooms were a little smaller than your average but for what it was, I had a great experience! Free wifi throughout the hotel, a nice lobby, a great 2nd floor with snacks, coffee, water and loved the self service water bottles to take with you. The A/C fan […] in my room was a little noisy, but turned it off and it was fine. They were doing construction below my room so that was my wake up call at 7am. Other then that, I will be back for my quick trips to Chicago. It was perfect for one person however for two people, it may be a little tight. Read moreGenuine Hotels.com guest review
"close to all must-see sights"
I liked your hotel a lot, and I am sure that I will want to stay there again in the future. It was very close to many attractions in the downtown Chicago area and had a reasonable price. The room was clean and comfortable, and the service was good. Thanks.Genuine Hotels.com guest review
NiceGenuine Hotels.com guest review
"Great location and hotel"
Perfect choiceGenuine Hotels.com guest review
"Club Quarters October 2014"
Great Location! We were able to watch the "Fire Festival" from our room. The only complaint on the room is that we could never get the temperature above 66/67 degrees despite adjusting the unit and calling guest services. We had to keep our jackets on just to stay comfortable.Genuine Hotels.com guest review
"A wonderful stay by the river"
It was a nice hotel and location was where I what to be. View from my was great. Hotel staff was very attentive. Would stay there again.Genuine Hotels.com guest review
"Great location but..."
Great location but could use a fresh coat of paint and new bedding. I would stay here again for price and location. It was just a place to park our suitcse while we played in the city for an evening.Genuine Hotels.com guest review
"My go-to place for biz trips to Chicago"
Terrific, easy hotel in fantastic location on the river and Magnificent Mile. Great wifi, nice lounge area with a fast home-brewed coffee machine. Rooms are a bit small, but the desk area has plenty of room for getting work done. Staff is friendly, gives you time and the price is reasonable compared to hi-end hotels in the area.Genuine Hotels.com guest review
"Great Hotel in Chicago"
This hotel provides clean, comfortable rooms in a location that is great when doing business in downtown Chicago. Each room has just what I need as a business traveler, and I appreciate the free, in-room wi-fi. I have stayed here before and will do so again.Genuine Hotels.com guest review
Love staying here on my trips to the city! Great staff, great location!Genuine Hotels.com guest review
"In walking distance of my needs!"
I always like to stay at Club Quarters! Valet parking gets a little congested late afternoon. Great restaurant right next door! Be sure to try it too!Genuine Hotels.com guest review
"Great hotel, great location."
Nice rooms and convenient location.Genuine Hotels.com guest review
"Clean, comfortable, and well located hotel"
Overall this hotel was a good value. The rooms were of good quality and the service surpassed all expectations.Genuine Hotels.com guest review
I stay here often and find it a great place.Genuine Hotels.com guest review
I have stayed at many hotels and understand that location means more money. But i paid $300/night and got a room smaller than my college dorm, with barely enough towels and pillows for my husband and I. To top it off, valet says to give them 10-15 minutes notice. Furst time we came down around the 20 min mark and they had forgotten to go get our car. […] Second time we spent 30 minutes AFTER the 20 minutes prior just to go out and realize they couldnt find our car!!!!!!! After a mild heart attack i went through all key chains in the box to find they had put the wrong tag on my keys! Not sure where the keys for that car went !!! Front desk people were super nice though. Super dissapointed and wouldn't recommend. For that money I would have stayed a couple of blocks from then and repeated a stay at the Sheraton. Read moreGenuine Hotels.com guest review
"great for business travel"
location was great and close to everything. i guess thats the brand feature for club quarters. the internet is easier to connect to compared with other hotels. room is relatively small but cozy enough for business travel. they have free bottled water which is convenient and usually absent at other hotels.Genuine Hotels.com guest review
"Week of September 091314"
Restaurant service very,very slow. Televisions very small and not enough selectionsGenuine Expedia guest review
"Very convenient, but worn around the edges"
Overall, a 3.5-star experience for a short business trip. The staff was very friendly, it's in an excellent location for my business needs (and the River North area), great river views from the room I was assigned, bed was comfortable, and the central amenities were nice (e.g. a pleasant 2nd floor lounge with free snacks, sodas and machine-espresso […] drinks; free, fast wi-fi throughout the building which worked well). It's an older hotel, seems to have been updated some years ago with signs of needing a refresh (worn furniture, drawers didn't open well, an aging iron that stained one of my shirts, bathroom tile clean but worn, etc.). It was less expensive than some surrounding hotels, though I booked late for this trip and had fewer choices than usual (I travel to this part of town several times a year). I think with some investment to upgrade the room finishes, this could be a contender for my repeat business. Read moreGenuine Hotels.com guest review
"Great hotel for a business trip"
The club quarts is a great place if you aren't spending lots of time in your room - they are small. The rooms are comfortable but very tiny. The hotel locations is spectacular.Genuine Hotels.com guest review
"Highly Recommend Staying at the Club Quarters"
This hotel was top notch. The staff was very helpful, room was clean. The second floor "living room" provides a great sitting area with complimentary soda and snacks. Complimentary fill your own bottled water is also available. I needed assistance with getting to an off site event and they were very helpful in setting it up. Also the enjoyed two very […] nice meals in the restaurant in the hotel. Thought the restaurant prices were quire reasonable by Chicago standards. Read moreGenuine Hotels.com guest review
Great location - staff is very friendly and helpful. There was an elevator problem during our stay - otherwise it would have been perfect!Genuine Expedia guest review
The amenities per room seem to differ. Out of the three rooms our group booked, one room was decently sized and had a fridge and microwave. Another was a bit smaller without a fridge or microwave, but had a stocked Keurig machine. The last room was extremely small (you could lay town and stretch from one end of the room to the other, but it also had […] a stocked Keurig machine. Read moreGenuine Expedia guest review
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