"Bring your own bedding"
My husband and I planned a weekend trip to Toronto for our anniversary (we attended a music festival there). The room was outdated and had several poorly patched holes and the shower was broken. The cleaning staff was gathered in the hall talking both times we saw them - their carts had sheets but no blankets on them - which explains why the blanket […] it our room was so disgusting. There was hair and spots on the blanket and the sheets had holes! We sleep fully clothed and covered the pillows with t shirts. The only positive about the hotel is that we spent very little time there! Read moreGenuine Hotels.com guest review
"Good for the price"
It was good service and exactly what we were expecting. The room was clean and comfortable. It wasn't fancy but your needs were covered. Oh, and we really liked the continental breakfast. It was also conveniently located very close to wonderland and the vaughan mills mall. We were very satisfied with our stay.Genuine Hotels.com guest review
"NOT TOO BAD, BUT NOT RECOMMENDED"
WAITED FOR 40 MINUTES BEFORE CHECKING IN---ROOMS ARE NOT READY AT 5 PM. BOOKED TWO TWO-BED SMOKING ROOMS, ONE IS FINE, THE OTHER SMELLS ALL THE TIME. BEDDING AND TOWELS ARE WORN. ALL IN ALL IT'S OK TO STAY FOR A NIGHT OR TWO IF YOU DON'T CARE TOO MUCH.Genuine Expedia guest review
"Close to not so nice neighborhoods"
I chose this hotel because it seemed half-decent from the reviews and I was visiting for the nearby Rogers Cup. HOWEVER, it is not as close to the tournament facilities as it seemed. The hotel is two doors over from the police station, but is situated nearby a very low-income area of Toronto in York. It is not safe to drive around at night and, even […] the daytime, the neighborhoods are rough. There is a nice trail that you can walk over the York University campus, but I would not recommend walking especially if you are a woman. Cons: Room smelled like sour milk when I came in and the smell never went away. Check in took very long and when I needed something form the front desk, there was always a long line. Pros: Free wi-fi, free parking, free breakfast (not much of a variety) Read moreGenuine Hotels.com guest review
Rooms are dirty. No elevators. For Breakfast, they were out of Milk.Genuine Hotels.com guest review
The hotel is north of the city, which makes it about a 20 minute drive from most sites to visit. This was ok with us, as we had a car. The room was a nice basic room. It was a bit on the small side, but was clean, nicely arranged, and had a microwave and fridge. I paid a bit extra a night to be on the ground floor and was able to put my car right outside […] our sliding door. This was perfect for packing. There was a problem with the hotel being out of laundry soap, so we had to go to the store to use the on site machines. This was inconvenient and the receptionist was not very concerned. Other than that, we enjoyed our stay. Read moreGenuine Hotels.com guest review
"Close to major highway and shopping"
At arrival the receptionist requested my credit card to hold $50.00 in case I break something. I find this offensive because I am a responsible person. My room was paid for before I arrived since there is no refund. I went to other hotels in the area before and was never asked for a deposit. I complied. Overall the location is good and service is g […] ood. Read moreGenuine Hotels.com guest review
The hotel is sourounded by hospital, police station, gas stations, shopping malls, and pharmacies. It is a quite place to be despite being near highway.Genuine Hotels.com guest review
Patio door on our first flr room was very convenient especially since we have a handicapped son. The waffle maker for breakfast- a plus. Overall a good value.Genuine Hotels.com guest review
Wasn't the worse...Genuine Hotels.com guest review
Was goodGenuine Hotels.com guest review
1st impression - hallways were really dirty, especially carpeting - called to desk to get help with internet - NOT helpful at all - would not stay there againGenuine Hotels.com guest review
I stayed two nights and one the second day my key didn't work and I was placed in the very back so I had to walk all the way up front to get it fixed. And I had No Remote for the Tv for both days, and they never got me one when asked. They said they couldn't find one.Genuine Hotels.com guest review
"Not up to my standards"
Neighborhood is very undesirable and location is very inconvenient to everything. Traffic in this location to the city was a nightmare. Guests hanging around outside hotel every day drinking beer and B-B-Q'ing made me very uncomfortable.Genuine Hotels.com guest review
Overall is just OK. There was a lot of noise from the outside and other rooms, maybe a better insulation will work.Genuine Hotels.com guest review
"Great hotel for everyone."
The hotel stay went very well. Wi-fi was available for free. The room was kept clean and it was comfortable. Staff members were very friendly and service was impeccable at all times. The location of the hotel was great for local shopping. The location was also convenient for guests who needed to catch bus or subway train. My family and I would return […] to the hotel. We would gladly recommend to others. Read moreGenuine Expedia guest review
"Carbo-loading in Canada"
The rooms were adequate for the stay, but there was really nothing fancy about them. The continental breakfast in the mornings was nothing but carbs. I'm used to having some variety, but muffins, cereal, waffles, and bagels were the only real choices. It was hard to eat that first thing in the morning, but overall it's a decent hotel.Genuine Hotels.com guest review
First room, the AC didn't work. Put us in another room. The next room was fine and actually pretty clean. However, it was at the end of a looooong corridor which gave us a chance to check out the stained carpets, trays of dishes and trash bags outside the room doors. This was at about 7:00 pm. Our room was quiet...couldn't even hear the loud music at […] the other end of the corridor. The area seemed a bit sketchy but, hey, the police station is right next door! Overall, the room was ok but we won't be back. Read moreGenuine Hotels.com guest review
heat did not work in room, asked for blankets got small one with cigar burns!Genuine Hotels.com guest review
This hotel had to be the worst one I have ever stayed in. From the staircase to the second floor, to the hallways and into the room, we were surrounded by filth. From an unknown red sticky substance on the door and floor, to black handmarks on the bathroom door and door frame to hair intertwined in our bedding and carperts that would never come clean […] even if they tried. It was topped off by the cleaning lady's cart the next morning that held no bedding, only towels, no bucket for floor washing and was glaringly incomplete without a vacuum cleaner. I have since found out that Choice Hotels do not participate in the Consumer Affairs rating system. I will never stay at another one Read moreGenuine Hotels.com guest review
"Cleanliness was seriously lacking"
The hotel staff were not very friendly. The room was freezing. There was an empty condom wrapper on the floor. The tv remote was missing and when I asked the clerk about it he told me to come back!Genuine Expedia guest review
"decent room bad halls"
good room if you are looking for a cheap stay close to the 400 halls were pretty bad and smelled of drugs but the room was fine for a quick stayGenuine Expedia guest review
"Did Not Offer Hospital Rates"
We were staying in TO unexpectedly bc my mom was starting chemo. This was the closest hotel we could find but they didn't offer hospital rates. When I called to get a room I was told there weren't any left. I explained that there were still some listed on Expedia and the woman at the front desk assured me that my request 'would probably not go through'. […] When it did I was happy to at least have a place to stay. When we got there we realized there weren't any elevators and my mom who had just finished her second day of chemo would have to climb the stairs. The room was okay. The carpets were dirty and the microwave didn't really work but at least the beds were comfortable. The following day the breakfast was okay but there was an employee who walked around singing loudly the whole time. It would've been nice to just relax and eat. Overall I felt like I was staying at a truck stop with nice beds. The fellow guests were loud and seemed to be in party mode on a Tuesday night. The hotel staff seemed annoyed with any questions or requests made. Read moreGenuine Expedia guest review
When I came in to register on a prepaid reservation, the man standing outside the desk (an employee) stated that I would have to pay extra for extended parking (4 days). I told the clerk behind the desk that I had been assured when booking that this was not the case He then Ok'd no charge. Later when I came back down to the desk to ask a question I […] found the desk unmanned for over 5 minutes. I gave up , went back to my room and called down to the front desk....no answer! Read moreGenuine Expedia guest review
Overpowering smell of cleaning agents in corridors. Scum in bathtubGenuine Expedia guest review
"Two Night Stay"
Friendly staff, nice breakfast which included make your own waffles. TV didn't work, but high speed internet was excellent so TV wasn't really necessary so not reported. Room was nice and clean. Good value for the price.Genuine Expedia guest review
"Never stay at this hotel again."
Plz remember to book your doctor appointment if u want to try this hotel. itch itch!!Genuine Hotels.com guest review
"The hotel was o.k. for a one night stay."
We stayed only one night and it was o.k.. I had to insist to get a non-smoking room. Initial registration took quite a while. I was surprised to see many cleaning carts in the alleys and it seems they are left there 24 hours a day. Not completely sure, but there were many every time we walked the alleys. Also surprised that room cleaning started as […] soon as 8h00 - 9h00 A.M.. So we had to put the do not disturb card to make sure they won't clean the room while at breakfast. Usually, all other hotel I went to, used to start room cleaning at 11h00 - 12-00. Read moreGenuine Expedia guest review
Nice stay. It was only one night. Desk clerk was not that friendly but the hotel was nice and bed comfortable. Jane Finch area not the greatest area after hours but hotel is in safe area by police station.Genuine Hotels.com guest review
"Comfort inn North York, ON"
Really nice staff and good room for the price, I recommend bringing your own pillows because the pillows they have are the size of throw pillows and were so uncomfortable I couldn't sleep the first nightGenuine Expedia guest review
"What a night"
This hotel was a terrible stay. The room was almost beside the ice machine and it sounded like it was inside my room. All night long people came and filled up on ice waking the family up every time. Not to mention the conversations going on in front of my door. The hotel clerk said during check in he could provide tickets to Canadas Wonderland at a […] reduced rate and to come back in the morning for them. At check out the clerk then was getting blasted from another guest on the phone for nearly 15 min before acknowledging me standing at the counter. I didn't even bother telling her about my stay, just wanted to get on with my day and buy my tickets to the park. She said the manager had them and he would not be there until 11:00 am that morning. Didn't get tickets either. Now the room, The carpet was dirty and needed to be cleaned or replaced, I didn't want to take my shoes off as the lobby looked cleaner. All and I mean ALL of the entry doors in the hotel, had greesy hand prints on them and needed a good scrub. The bathroom tile had what looked like mould issues on the tile. It just needed to be cleaned up. My Room # was 236 and if you stay there, Don't get this room unless you like loud strange noises all night long and a room clean like the back alley behind a dumpster. Read moreGenuine Expedia guest review
"not horrible but expensive"
We stayed for 2 nights. When checking in they checked us into an uncleaned room that smelt horrible. ( we checked in around 4:30-5, check in time is 3). They did get us into a clean room after, but had asked a month ahead for a room with a fridge as I was travelling with a baby who had bottles and they needed to be kept cold, but never got a fridge. […] The lady working the breakfast was not overly friendly. The rest of the staff was decent. The whole time we were in the hotel, it smelt of pot, which was really unappealing. It was a bit out of the way for what we needed. I won't be staying here again Read moreGenuine Hotels.com guest review
Friendly staff, clean comfortable rooms. Breakfast was good but could be better: no bacon, scrambled eggs, pancakes, sausages or bananas :(Genuine Hotels.com guest review
This hotel is a disgrace to the Comfort inn chain. If you are a non-smoker good luck because the place smells like a chimney. Very dirty hotel, carpets are disgusting, mold in the bathroom everywhere, clogged sink was never fixed, AC sounded like a semi truck. As far as the commentary coffee in the room, none. Then went to get some downstairs, guess […] what none! Asked the lady where I could get coffee, she sent me to a Tim Horton's a couple of blocks away! WOW REALLY! Worse hotel ever!!! Read moreGenuine Hotels.com guest review
"Close from canada wonderland."
Bed confortable, carpet dirty as alot of stain, and room smell humidity. Ok for 1 night onlyGenuine Expedia guest review
"good budget hotel"
goodGenuine Hotels.com guest review
"good budget hotel"
good, nothing fancy.Genuine Hotels.com guest review
"Most Disgusting Hotel Ever"
We didn't even stay the night as the room we were given was horribly gross. The staff gave us a new room, but it was just as bad as the first, with stained and ripped bedsheets. The staff then argued with us for over an hour over a refund.Genuine Expedia guest review
"Good budget hotel"
friendly staffGenuine Hotels.com guest review
"good budget hotel"
friendly staffGenuine Hotels.com guest review
"Not the best hotel, but friendly staff"
Outdated. Not very clean, but the staff was nice and friendlyGenuine Expedia guest review
"The right place for Toronto's north end"
I found the staff very helpful. The location was great for us to drive to several locations in the north end Toronto. It is also nice when traveling in to Toronto on the 400 to be able to get to your Hotel, check in, freshen up and then carry on with your plans. There is need for a little spruce up here and there but the room was great and perfect for […] our excursion. Read moreGenuine Hotels.com guest review
"clots of shopping nearby along with restaurants"
Our stay was good. Have stayed here many times in past. Close to hwy 400, and to shopping. Staff was very helpful and pleasant.Genuine Hotels.com guest review
"A little bit of frustration"
Check-in very quick. Thr room was clean and the whole hotel smelled nice. The hair dryer in the bathroom did not work and when we called down to the front desk the lady said she would bring another one up but she didn't know when as she was the only staff present. My husband offered to come down and get it but she then said "well they are not really […] here". Who knows what that meant? 45 minutes later we called the front desk again but there was no answer. My husband went down to ask about it but there was no one there; only another hotel guest waiting. When we called again 20 minutes later we were told we could change rooms to where there was a dryer that worked. This was at 9:30 at night when we were already settled. Asking if we could just go in and use the dryer we were told no as then she would have to mark the room as dirty. After some convincing she finally agreed and said she would be up with a key to the room next door. After a half hour we called and told her to forget it. Read moreGenuine Expedia guest review
"Nice hotel for the price"
My son and I arrived late Friday night and we were greeted with a smile and we were instantly comfortable.. we had asked for a non-smoking room, but I do believe it was probably a smoking room at one point because it did smell, but it quickly went away after opening windows. Clean room, quiet area, and continental breakfast was more than I expected. Friendly […] staff say good morning in any hallway you go down, and check out was the same friendly service. Good value Read moreGenuine Expedia guest review
I felt very unsecure there. There were weird noises all night that sounded abnormal. I dont think that I will stay here again.Genuine Hotels.com guest review
"ok, for quick overnight stay"
The room was OK for a quick stay, Overall could be a little cleanerGenuine Expedia guest review
A well worn hotel but comfortable.Genuine Hotels.com guest review
"Not overly impressed"
The motel was in need of an update. The carpets were well worn, the toilet would sometimes run on and you had to play with the handle to get it to stop. The alarm clock did not work. We stayed two nights and when the room was cleaned they did not leave fresh cups or coffee for the coffee maker. The pillows were more the size of throw cushions than pillow, […] it was very hard to get a comfortable sleep on them. Read moreGenuine Expedia guest review
Smoke smell upon entering the hotel, trying to be masked by overpowering cleaning solution. Desk staff was short with me, and as a result, when going to my room the keys didn't work on the door and I had to reattend at the desk to get them activated. The room itself was clean and well kept, although the bathroom door was split and a bit of a nuisance […] as it caught on things. Breakfast was better than expected. Read moreGenuine Expedia guest review
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