Wasn't the worse...Genuine Hotels.com guest review
Was goodGenuine Hotels.com guest review
1st impression - hallways were really dirty, especially carpeting - called to desk to get help with internet - NOT helpful at all - would not stay there againGenuine Hotels.com guest review
I stayed two nights and one the second day my key didn't work and I was placed in the very back so I had to walk all the way up front to get it fixed. And I had No Remote for the Tv for both days, and they never got me one when asked. They said they couldn't find one.Genuine Hotels.com guest review
"Not up to my standards"
Neighborhood is very undesirable and location is very inconvenient to everything. Traffic in this location to the city was a nightmare. Guests hanging around outside hotel every day drinking beer and B-B-Q'ing made me very uncomfortable.Genuine Hotels.com guest review
Overall is just OK. There was a lot of noise from the outside and other rooms, maybe a better insulation will work.Genuine Hotels.com guest review
"Great hotel for everyone."
The hotel stay went very well. Wi-fi was available for free. The room was kept clean and it was comfortable. Staff members were very friendly and service was impeccable at all times. The location of the hotel was great for local shopping. The location was also convenient for guests who needed to catch bus or subway train. My family and I would return […] to the hotel. We would gladly recommend to others. Read moreGenuine Expedia guest review
"Carbo-loading in Canada"
The rooms were adequate for the stay, but there was really nothing fancy about them. The continental breakfast in the mornings was nothing but carbs. I'm used to having some variety, but muffins, cereal, waffles, and bagels were the only real choices. It was hard to eat that first thing in the morning, but overall it's a decent hotel.Genuine Hotels.com guest review
First room, the AC didn't work. Put us in another room. The next room was fine and actually pretty clean. However, it was at the end of a looooong corridor which gave us a chance to check out the stained carpets, trays of dishes and trash bags outside the room doors. This was at about 7:00 pm. Our room was quiet...couldn't even hear the loud music at […] the other end of the corridor. The area seemed a bit sketchy but, hey, the police station is right next door! Overall, the room was ok but we won't be back. Read moreGenuine Hotels.com guest review
A well worn hotel but comfortable.Genuine Hotels.com guest review
The rooms and facility need to be updated.The staff was very helpful and professionalGenuine Hotels.com guest review
"Some Significant Problems"
A few issues occurred during our stay. Even though we had pre-registered through Expedia there was a long check in process. The front desk staff member took awhile to acknowledge I was even there and then once the check in started it still took a long time. The staff member apologized for the wait claiming that dial-up slowed down the process. One of […] our group members is allergic to feathers so she called the front desk to request a non-feather pillow and was told that housekeeping "had gone home for the day and she was unable to access the storage area, but someone could bring her a new pillow when they returned in the morning". There was a missing faceplate on one of the plug ins in the main section of our room and the tub handle was broken (although it did function, it was not what I would expect from a hotel). Read moreGenuine Expedia guest review
"Needs renovating but ok to stay"
This place needs a facelift on the inside. The room was clean but the carpet in high traffic areas was so trampled that it looked dirty. Despite this, it was an alright place to stay for a night.Genuine Expedia guest review
horrible stay!was no room i booked,second room was dirty!!! long black hair all over pillows,towels,food in fridge!!i paid for late checked out (3pm),after 12 i had call from lobby,no good morning..just ...is 12..are you living soon? nice service!!!!!!Genuine Hotels.com guest review
"Will not go there again"
My stay was quite regrettable. All the main floor was dorminated by cigarette smell and unfortunately for a non-smoker, its very inconvenient. Very old bed sheets etc. The breakfast menue was very poor etc. With an additional $5, you could get an enjoyable next door at Holiday inn Express.Genuine Hotels.com guest review
"Decent hotel for a short stay"
My husband and I stayed for 3 nights Oct. 10-13, 2013. It was your basic hotel...nothing extra-special but decent and clean. The room was spacious with 1 queen bed, couch and mini-fridge. The staff were all pleasant. The complimentary breakfast was a good start to the day. It included the basic cereals, muffins, etc. as well as fruit, hard-boiled eggs […] and a waffle-maker for making your own waffles. A nice extra was also being provided (no extra charge) with a tube of toothpaste which we had forgotten to pack. Our bathroom light gave out on the 2nd day but was fixed within the hour of mentioning it. On the down side, the wireless signal was next to useless in our room ... the signal was very weak and on both check-in and check-out, we had to wait a while for a desk clerk to show up. One night at about 2:15 am we also experienced shouting in the hall for about 20 minutes which of course interrupted our sleep. . . . Read moreGenuine Expedia guest review
"Got what I payed for"
The check in the hotel staff you can feel the tension between the two hostess. Not professional. One hostess was on the phone and another customer was trying to check out and had to be called more than once to attend to him. Going to my room later the hotel looks grungy. The bathroom the tub the paint was chipped the bed sheets looked old. Check out […] time is 11 way to Early. The blow dryer didnt work no elevator I had a sprained ankle. I said "well I'm getting what I paid for" I will never go back again and I will pay the 50 or 75 dollars for the extras next time. Breakfast ended at 9:30 am which was too early. Read moreGenuine Expedia guest review
"I would definitely stay here again"
My room was very clean "284", not just on the surface. Bed was very comfy, New tubs, taps and vanity. Heater A/C was quiet, its an older motel and showing its age but good value for the price I paid. Windows (exterior) need cleaning & the thermopane glass units need replacing (all fogged up). Access to micro in laundry room. Great location, right off […] Hwy 400 & Finch, Shopping mall less than 1 km away. Staff very friendly, free breakfast was OK, no complaints, waffles, bagels, cream cheese, boiled eggs, jam, toast, cereal, etc. I will definitely stay at this motel again as long as the price stays affordable. Read moreGenuine Hotels.com guest review
Rude and unknowledgeable front desk staff, wifi hardly worked, tv didn't work, and no offer for even a partial refund.Genuine Expedia guest review
"Ok hotel but long way from everything."
The walls paper thin, people staying at hotel let their kids run all over the place at night and don't pick up after them.The room keys never kept their charge, so we had to rescan them everyday at front desk. Continental breakfast tasteless and visually disgusting to look at.Genuine Expedia guest review
"Comfortable room , good shopping"
My stay here was comfortable and very convenient location for shopping. Easy to find if your from out of town. Staff was polite and friendly.Genuine Expedia guest review
We booked this hotel using Expedia's "Unpublished Rate Hotels" and it was quite a pleasant stay.Genuine Expedia guest review
"very pleasant hotel"
Breakfast is good for what we pay. Rooms are clean and comfortableGenuine Expedia guest review
"Comfortable for the price"
Very friendly and helpful staff. Nice to have a breakfast included with your stay.Genuine Expedia guest review
Hotel was old and not very clean. Definitely not up to the usual standards we expect from a Comfort Inn. We were led to believe there as a pool but there wasn't. When we inquired about the pool, we were told we could go use the one in the hotel next door. Originally we had booked for two nights but checked out the next day and went to the newly renovated […] Best Western Hotel next door. Read moreGenuine Expedia guest review
"Not worth it's price"
The bathroom tap was broken so it was extremely hard to turn on. The showe head was crap and it was like getting rained on. The room was clean but smelled like puke or something, pretty grossGenuine Expedia guest review
"great place - will return"
The comfort inn at norfinch was very good rooms clean great first floor accommodations , comp breakfast was good too !Genuine Hotels.com guest review
The location of the Hotel for me was so convenient. Very close to Hwy 400. The front desk staff was very polite and most helpful. Over all the Hotel was comfortable and I would definitely stay there again. My only complaint was the very poor lighting in the bathroom.Genuine Hotels.com guest review
I found the hotel to be over priced for the quality I'd expect that kind of up keep from no name hotel but I found it to be very run down not the cleanest hotel that's for sureGenuine Hotels.com guest review
"carpets desperately need cleaning"
The lobby bathroom was littered with paper towels. The hallways carpets were covered in stains.Genuine Expedia guest review
I was disappointed, the hotel seemed 'shabby'. Two of four bulbs burnt out in the lamps, coffee pot dirty, tub drain very slow and plug broken. I have stayed here before and don't remember it being so neglected.Genuine Hotels.com guest review
"Comfort Inn Toronto North"
The hotel was musky and the room was not clean. The carpet was in need of cleaning and there was no shower curtain. The bed spread needed cleaning and was badly worn. The hair dryer did not work. We were surprised at the poor quality of the hotel and had expected better. On the positive side, the staff was friendly and responded quickly when we asked […] for a shower curtain. The breakfast was continental but nice and better than expected based upon the room condition. There was no pool and the locks to the outside were difficult to work, if and when they did. The room was cleaner the second day, perhaps the poor conditions the first day were caused by the powere outage in Toronto the day we arrived. Read moreGenuine Expedia guest review
Hotel staff very helpful. We were very close to the concert we were attending. Hotel very easy to get to from the highway.We ate lunch next door, which was nice to be able to walk to. We had a good breakfast at our hotel before we left in the morning. Bed was clean and comfortable. Didn't like that there wasn't an elevator to get to the second floor […] with our luggage. Lots of steps to climb, and we struggled somewhat getting our luggage and golf clubs up the stairway. Read moreGenuine Hotels.com guest review
When I arrived they gave me the keys to my room, unknown to the front desk my room had not yet been cleaned and this was at the end of the day. So, I have to go back down stairs with all my luggage to get keys to another room. I get settled in to my second room, and the floor is damp and smells moldy. Latter on that evening I hear a beep at my door, […] and people asking me to open the door. They had also been given my room. So I had to send them down stairs to the front desk to get everything straighted out. Read moreGenuine Expedia guest review
it's an older building but comfortable & very clean, check in was easy & the breakfast buffet is very nice, stayed here before, this was my 3rd or 4th time, rates are really resonable for a 'friday night on a holiday weekend paid the same as all the other times, would stay here again.Genuine Expedia guest review
"Wonderland hotel option"
Good location, fair value for rate. Worked well for overnite stay and visit to Wonderland needing only a clean quite place to sleep. Breakfast bar worked well for the kids.Genuine Expedia guest review
"Clean, nice room, hotel itselfcould use some TLC."
Room was nice and clean, nice bathroom, lots of plug ins. Free Wifi is terrible, loads like dial-up, hotel itself is alright, but could use some maintenence. Free continental breakfast was well stocked with lots of choices, Staff fairly helpful & knowledgable. PERFECT location for someone wanting to go to Wonderland & shopping at the malls, close to […] everything. I'd stay here again if I found a good deal on Expedia, but it is nothing special. Read moreGenuine Expedia guest review
Good location, close to family and friends, close to bus stop,Genuine Expedia guest review
Staff were very very helpful, supportive and friendly, both at the front desk and house keeping. Hotel was a little old, but good quality for the fee paid. The included breakfast was very good and much appreciated.Genuine Hotels.com guest review
"Comfortable at the Comfort Inn."
The staff were very courteous and friendly.The complimentary breakfest was above par and there was a variety of items to choose from.The quality of the room and comfort rating were on par for what you would expect from a discount hotel. The location is ideal for easy access to Hwy 400.Would recommend to a friend.Genuine Expedia guest review
"Near Dr.'s Office"
Was very upset when I arrived and was charged a security deposit on my credit card of $50.00 on my arrival. Spoke to the Manager about it the following morning and the charge was voided off my card, but it was still very upsetting that after prepaying by credit card, the hotel then charged me a $50.00 security fee before I even received my key card. […] In Ontario it is against the law to request security deposits for any reason. If I had paid cash...maybe....but by credit card in advance...come one. Won't stay there again!! Read moreGenuine Hotels.com guest review
"Relaxing, accommodating & comfortable"
I had a wonderful experience. The staff was extremely friendly and accommodating. I felt welcome and comfortable the entire two night stay.Genuine Expedia guest review
"Comfy Stay but Bring a Corkscrew"
The room was clean and the beds were comfortable. The heat/fan system was noisy but tolerable. Only one really small complaint. We had forgotten a corkscrew and when we went to the front desk to borrow one we were told, "We had one once but someone borrowed it and didn't return it." Really! For customer happiness go to the dollar store and have a few […] on hand. Otherwise our stay was pleasant and we would stay again but try harder to remember our own corkscrew. Read moreGenuine Expedia guest review
housekeeping was erratic, no face cloths the first day, did not replenish coffee the second day. Internet was slowGenuine Hotels.com guest review
"Good value for the price"
We stayed here for 2 nights, to attend a wedding in Vaughan. We were quite pleased with the amenities & the condition of the room, especially the iron & board to spruce up our good outfits. The beds were comfortable too, but we often heard doors banging during the night. The front desk staff were helpful in directing us to a nearby restaurant for dinner, […] & to a close mall for incidentals. Breakfast was adequate, considering it was free. Read moreGenuine Expedia guest review
Not to bad of a place to stayGenuine Hotels.com guest review
Being a business one night stay I cannot really complain,the staff seemed very friendly and accommodating. The only thing that was evident is that the proprietor needs to maintain is hotel if he wants repeat business,the rates are reasonable but not enough to let a guest sleep in a room with water leaks in the ceiling next to the bed,having completely […] empty vending machines. Again,the staff rectified all issues bu giving me a new room and directing me to a another vending machine.I would say the only issue would be with the owner. Read moreGenuine Hotels.com guest review
"close to everything"
Everything was great. It would have been nice to have had breakfast included maybe if they charged an extra $5.00 to the bill and have it included. Other then that we had a pool, wish it would have been heated though as it was a bit cold, a really nice room. Service was great. The staff were very helpful and friendly.Our room had a bar fridge and a […] microwave, tea and coffee and shampoo and lotion. The beds and pillows were very comfotable and I slept well. It was close to shopping, restaraunts and movie theaters, and not too far from the Rennicance Convention center where we had to go.It was nice to be able to bring our little dog with us and not have to worry where we would have had to leave her at home away from us. Over all it was a great and comfortable stay. Read moreGenuine Hotels.com guest review
Staff were very friendly and helpful. Hotel was as advertised. Will definitely stay at this location again.Genuine Hotels.com guest review
"close to luxy night club"
it was very pleasant and enjoyable serviceGenuine Hotels.com guest review
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