"Excellent staff and Convenient Shuttle Service"
I had never stayed in a Best Western before, and was attempting to get reservations elsewhere. When I could not find a vancancy, I decided to try staying at the B.W. The cleanliness and accommodations were excellent, and the complimentary breakfast was better than any other hotel I had stayed in before. The assortment of items presented were well-prepared, […] presented and plentiful. I was most impressed with the friendly and helpful staff who made us feel welcome and cared for, even having shuttle service available quite promptly. I WILL BE BACK and highly recommend this hotel to other friends recommending other hotels in the area. Thanks to your wonderful shuttle drivers and support staff as well. The customer service was impressive! Chris Simons Read moreGenuine Expedia guest review
"Above average hotel"
Hotel must be in a car racing area or something with a lot of annoying motor revving noise. Hallway carpet makes hotel look old and dirty, but the room is clean. Staff is nice and breakfast is great.Genuine Hotels.com guest review
"Shopping at Portland"
The room and free breakfast are good! The staff is very friendly!Genuine Expedia guest review
My daughter's English muffin was moldy.Genuine Hotels.com guest review
"A fine travel option"
For the second time we find ourselves traveling for college tours, so we've stayed at a number of properties. We find, on the whole, that Best Western offers the best stay for the money. The room was clean and comfortable, they offered a fine selection for breakfast, and the area had plenty of amenities, (gas, food, etc.) I'd stay here again without […] hesitation. Read moreGenuine Hotels.com guest review
This was a last minute booking due to a family emergency. The staff was very friendly, the rooms were very clean and comfortable and the breakfast was delicious!Genuine Hotels.com guest review
"Fit our vacation in Portland perfectly!"
Stayed 3 nights, bed were comfortable, room was clean, 4 or 5 restaurants in the area, e-z on to I-5, breakfast was provided which made our mornings abit quicker, hotel staff VERY friendly. If you are looking for a hotel, this is it! Didn't have any complaints.Genuine Hotels.com guest review
The television (satellite connection) did not work - for over 2 days. The staff stated that someone was working on it for those days, but the problem wasn't resolved. Eventually, we asked to be moved to another room and we were accommodated. The staff was very supportive.Genuine Hotels.com guest review
The room was clean and comfortable. The only complaint is that we could hear stomping above us at times so I would recommend getting a room on the top floor. Overall, very good for the price.Genuine Hotels.com guest review
"Well located for Airport"
Great hotel for the price. Near the airport. Clean and friendly. My only criticism is that it's a little bit of an old building and could use some renovations to spruce things up; but no big deal.Genuine Hotels.com guest review
"Away from downtown, but a calm location."
We were looking for a place around from the downtown area but still readily accessible. This hotel is about 4 miles from Widmer Brothers' Brewery and has easy access to I-5. The decor was very contemporary and the room was spacious and clean. For the money, this is a beautiful hotel. I find that Best Westerns are hit-or-miss, but this one is a definite […] hit. Read moreGenuine Expedia guest review
"Close to freeway"
Worked perfect for our visit and our needs. Clean room, and comfortable beds. Quiet location on 3rd floor. Easy access to I-5 and other roads we were using. Shari's restaurant right next door - good for family, inexpensive eating.Genuine Hotels.com guest review
"Peaceful night of rest"
I was initially put into a nice room on the first floor, which included a sink (in addition to the one in the bathroom), microwave and lots of cupboard space, and a very large flat screen TV. But the cable wasn't working with that TV so I requested another room. I was put on the 2nd floor, no sink (besides the one in the bathroom), no cupboards, no […] microwave, and smaller TV, but with working cable. Same price. I would have expected a cheaper price since this room was obviously a lower standard than the first, but no discount was offered. Breakfast selection was good but seating was not. There is not enough seating for the number of guests. I had to take my food outside to another room. Read moreGenuine Expedia guest review
I love my stay here. The hotel and the rooms are clean. The breakfast served was terrriifiic! With best Western you'll never go wrong.Genuine Hotels.com guest review
"Not bad at all."
Check-in and check-out were a breeze and breakfast was delicious. The room was clean and the air-conditioning was great. The hotel entrance was a little hard to find, but it's not impossible. Lots of great food places nearby. I was in Portland for a Harry Potter convention which took place at the Oregon Convention Centre. The location of the hotel wasn't […] that bad by car, but it was an hour or so away by train, so if you're going to be at the Convention Center for most of your trip, rent a car or stay at a closer hotel. Also, it's not exactly safe to go from the hotel to the train station; little to no sidewalks Read moreGenuine Expedia guest review
"Great stay for a reasonable price"
Our room was spacious, clean and very comfortable. The breakfast included in the price was a complete breakfast, not just pastries and coffee. Would definitely stay there again. Location is right off of I 5, very convenient.Genuine Hotels.com guest review
"Nicely updated and clean"
Everything was clean and nicely updated. Easy access to I-5. Breakfast was good, and the staff was very friendly and helpful.Genuine Expedia guest review
Nice clean rooms. Only down side lots on noise from airplane's flying over head.Genuine Hotels.com guest review
Nice place staff friendly perfect location to get around Wish it had a poolGenuine Expedia guest review
"Got a deal... But"
I wouldn't have paid a penny more. We got a last minute deal literally on the road, so we were stuck. The smell of paint permeated the senses from the moment you walk in. Overpriced, even tho they tried to renovate things like carpeting, headboards and lamps, painted wood vanities in the bathroom says it all. We were traveling thru camping, so even […] a substandard hotel felt like a little bit of luxury. Read moreGenuine Expedia guest review
"I'LL GO AGAIN"
All fine except free breakfast had little variety'Genuine Expedia guest review
"Poor Customer Service"
I wondered about management because both experiences at your front desk people was very disappointing. They were both unfriendly, and their customer service very lacking. My guess is that your front desk people don't have much power or encouragement to serve customers in a way that will bring back business. I certainly will not stay with you again, […] and I am usually happy at most Best Westerns. If you truly care, then it seems that a little training on customer service would indeed be helpful, especially for the female running the show on Saturday am. Read moreGenuine Expedia guest review
"Wasn't Comfortable Here"
I found this hotel on hotels.com. It was near the area I wanted to stay. The reviews were misleading because I wasn't satisfied with my room or the comfort of the hotel. There wasn't even a pool, which I was looking forward too. I would have been happier at a more expensive hotel. This was disappointing. When I stayed in my room, it was near where workers […] were painting and remodeling rooms. So the smells were strong and the noise later at night were distracting and irritating. I would have been happier next door at the Days Inn instead of the more name brand hotel of Best Western. I wasn't happy with the breakfast either. It had no variety. There weren't many varieties of toast/bread. And it was the same each day. I would have liked more variety. And it was very crowded to get your food. I was not comfortable in the bed. It was extremely hard and hard to sleep in the room. The TV was great, and had Directv. But with all of the doors opening and closing, I felt unsafe and really wished I had stayed elsewhere. Read moreGenuine Hotels.com guest review
"Good hotel between Portland, OR and Vancouver, WA"
Stayed here for a night after arriving with a late flight. Fulfilled our needs for a night. Nice rooms. Breakfast a bit messy, only big round tables meaning if there is a lot of people your have to share table with others.Genuine Hotels.com guest review
"Clean and inviting!"
Never been to Portland, had no idea where to stay. I chose this place because it was a great price, comparatively--and I would recommend it to anyone--shining clean, top to bottom, good breakfast, quiet, free parking--and truly just minutes from everything we wanted. Stayed an extra night!Genuine Expedia guest review
"Good enough for the price"
Pleasantly surprised. Large room w/2 queen beds (shared with a co-worker) and the bed was clean and comfortable. I've stayed in 5 star hotels and had worse service and cleanliness. Paper cups in the room which is great. Several good resteraunts within walking distance (Chinese was ok, not the best), Burger King, Shari's, and a few others). The front […] desk staff was very friendly. Breakfast was very good and quality/quantity good. Jaccuzzi - don't waste your time - jets don't work and so it wasn't worth getting wet and no pool. Otherwise very satisfied for the money. Read moreGenuine Hotels.com guest review
"peaceful and quiet"
Very nice clean modern room. All staff were very polite and helpful. The bed was very comfortable and the room was nicely decorated and big. It was close to airport and right off the highway to go to downtown. It was tucked away so from main street so nice and quiet.Genuine Hotels.com guest review
"Recent Portland Visit"
Recently stayed in Portland following a seminar.....no reservations, had dogs with me. Found an excellent, very comfortable, very clean room at a very fair price. Very quiet, good breakfast. Close to MAX station for easy transport around city but also close to I-5 and other neighborhoods.Genuine Expedia guest review
Nice hotel for the price, the wood floor was new to me for hotel experience usually tend to have someone sleep on the floor but made it a little difficult.Genuine Expedia guest review
"close to University of Portland"
Had one noisy neighbor, a pound on the wall quieted the noise.Genuine Expedia guest review
"Close to the University of Portland"
The staff are very friendly and courteous. The room is spacious . I like the fridge and microwave available in the roomGenuine Expedia guest review
"Next to the king!"
Location of this place is not the best. Right next to a Burger King that was always busy and at times was too noisy at night. Parking lot was always full at night because they let trucks with trailers take up all the spots and lot. Rooms were in good shape look nicer then expected.Genuine Hotels.com guest review
"Super-comfortable - great staff!!!"
This was a last minute booking - too tired to keep driving. The staff was exceedingly friendly and helpful!!! They helped me find a great dinner - Elmer's across the parking lot 100 ft away. The bed was very comfortable and the hot water endless. Nice decor and comfortable room. Great value overall!!! So pleased with my stay!Genuine Expedia guest review
close to several restaurants, very handy, the area was not too busy, which is nice when you are from out of the area.Genuine Hotels.com guest review
"A comfortable stay"
This Best Western is located fairly close to the U. of Portland. There are several convenient restaurants very close: Elmer's, Shari's, Mexican and a fast food less than a 5 minute walk. Te bed and pillows are comfortable, the breakfast has hot scrambled eggs, potatoes and sausage.Genuine Hotels.com guest review
Thoroughly satisfied. Clean rooms and friendly staff.Genuine Hotels.com guest review
"I'll stay again."
Having the MAX light rail stop close by is a real plus. The room was clean, the staff was most helpful. The restaurants near the place were basically there to serve food to offend the fewest. Not bad, but just not memorable. One more reason that it is great to have the MAX so close!Genuine Expedia guest review
"Not great for park and fly."
We stayed for the park and fly aspect but when we arrived it was hard to find then we were told shuttle couldn't pick us up when we came back cause it would be to late and were told to get a cab it would be about 20 dollars. It ended up costing over 40! Not happy!!!Genuine Expedia guest review
"Nice location, close to the light rail and nice wa"
It was very pleasant, easy access, clean and friendly, and would recommend for families and individuals on businessGenuine Expedia guest review
"Great place to stay."
This is a beautifully remodeled hotel with great front desk service. The rooms had all the amenities and the breakfast was excellent!Genuine Expedia guest review
"Good value for the money."
The bathroom has this loud noise which I thought came from the fan, but it was not. Room was fine with all the essentials. Breakfast had real eggs and meat-- my husband was happy!Genuine Expedia guest review
"Close to the downtown"
The front desk were not very warm and friendly staff. Breakfast was average by the serving staff was polite. The saving grace was that we could go shopping or OMSI or the gardens with in few mins.Genuine Hotels.com guest review
"Worked in Hillsboro"
The staff was very nice an accomodating.Every time I walked into my room it smelled like a banana peel. I couldn't find it. But a thorough cleaning of that room, wouldn't hurt.Genuine Hotels.com guest review
It was very clean and quite, great tripGenuine Hotels.com guest review
"Clean, quiet, nice staff"
Stayed one night for an event in downtown Portland. This hotel was only a 10 minute drive from downtown and was much more affordable than a downtown hotel. The room was clean and remarkably quiet even though the whole place was full. The breakfast was very good for the price and the staff was very kind and responsive. It is easy acess to I-5 and is […] surrounded by restaurants within walking distance. Read moreGenuine Hotels.com guest review
"Great Value for your dollar"
Room was spacious with a comfortable king size bed. It was centrally located and included a buffet breakfast with lots of choices, as well as being close to nice restaurants. Enjoyed the large hot tub. Really a nice place to stay and we would select it again.Genuine Expedia guest review
"Nice hotel at a decent rate"
Had a bit of a mixed stay here. I was a bit annoyed at check in that I had to fill in all my personal info. Expedia already has that info, why isn't it sent to the hotel? Not a bit deal, but annoying. The room was nice, and had recently been renovated. The bed was apparently new, and was rather firm. Very firm in fact. Much too firm for me and my wife, […] and I didn't get a good night's sleep. The other item in the room that looked new was the Samsung flatscreen TV. Very nice and a decent size. Things went downhill fast when we actually tried to watch it though. It comes with a remote from DirecTV or one of those services. My wife couldn't get it to change channels. I spent over 5 minutes trying to figure it out myself. I have a TIVO and home entertainment system, so this stuff isn't foreign to me, but the remote is rather confusing. At one point the box locked up and I had to do a hard reset to get it to unfreeze. The room was nice and clean. The breakfast is good and the hotel is well maintained. It's in a nice location, and even though it's close to a freeway, there wasn't a lot of road noise. I like the hotel, but the ultra firm mattress is giving me serious concerns on whether or not to return. Read moreGenuine Expedia guest review
Staff very friendly, helpful, was convenient to the shopping I had plannedGenuine Hotels.com guest review
"Very clean and large rooms"
We always stay here when we visit Portland because it's so cheap compared to most other hotels and the rooms are large and clean. It's a little far north from downtown, but there is public transportation right there and the freeway entrance is only a few minutes away.Genuine Hotels.com guest review
nice place to stay，only one thing ，there wasn't indoor pool.:(Genuine Hotels.com guest review
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